Is parking available at the property?

Self parking is available on-site for a fee of USD 70.00 per night, which includes in/out privileges. Please note that parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee, approximately USD 19.95 to 34.95 for adults and USD 12 to 22 for children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Boston, within a 5-minute drive of Northeastern University and the Boston Museum of Fine Arts. It is approximately 0.9 miles from Boston University and 1 mile from Boston Common, with various shopping and dining options nearby.

Does the property have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is operational from June to August. The pool offers a relaxing environment for guests to unwind.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which should be confirmed directly with the hotel.

The Colonnade Hotel Boston

Average nightly price at The Colonnade Hotel by month, last 12 months (USD)
Month	Average price
January	$170
February	$171
March	$192
April	$278
May	$293
June	$399
July	$313
August	$257
September	$366
October	$361
November	$248
December	$182

What guests think

Reviews of The Colonnade Hotel highlight a highly convenient Back Bay location by the Prudential Center and the T, generally clean, comfortable rooms with good views, and friendly, welcoming staff, alongside a popular rooftop pool that many guests enjoy.

Common drawbacks include the rooftop pool being small, crowded, or closed for private events or the season, plus a daily destination fee and pricey parking. Some guests report thin walls, loud or dated air conditioning, and occasional maintenance issues or older bathrooms. While most found service warm and helpful, a few cited slow responses or curt interactions. Expect a well-situated city stay with lively amenities and occasional trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are a standout and frequently praised, though the pool is small, can get very crowded, and is sometimes closed for private events or the off‑season. Complimentary lobby snacks/drinks and a decent gym are appreciated; parking is convenient but expensive, a daily amenities fee is commonly noted, and a few mention slow elevators.

Related guest reviews

10

IAN

Sep 2, 2025

·

Stayed 4 nights

Fantastic hotel, location was ideal. Premier Luxe Double Double room was modern, spacious & clean. Rooftop bar & pool area was a real bonus and the staff were great. Wouldn’t hesitate to stay here again.

10

Alexandria

Aug 1, 2025

·

Stayed 4 nights

Really enjoyed my stay at this hotel. Rooms were spacious and clean. Staff were so friendly. Subway station is right outside the main entrance of the hotel! Would definitely stay again. The rooftop pool was really busy so if you are hoping to get a lounger would recommend going up early.

6

Joanne

Sep 2, 2025

·

Stayed 7 nights

Elevators are extremely slow and only one out of three works during checkout time in the morning. And you can only use the stairs up to 5th floor and can't come down all the way to the lobby.

8

Rachel

Aug 19, 2025

·

Stayed 4 nights

The rooftop pool was super small and did not match up to how the photos looked of it at all. Rooms are small as you would expect of an older hotel and the mattresses were really hard which made it kind of difficult to get a good night's sleep. But the staff was amazing it was very clean well decorated.

8

Kelley

Aug 8, 2025

·

Stayed 3 nights

.BEWARE . However, just know that they are going to also charge you $35 a night for amenities such as the “” complementary coffee, water and trial size shampoos. Even if you don’t use any of it. So it’s not actually complementary. The hotel itself is nice.

10

John

Sep 22, 2025

·

Stayed 1 night

Great location in the city, clean, nicely appointed room, staff was friendly and helpful. I was looking forward to the outdoor rooftop space but it was closed for the season without notice. Also pretty steep parking $$$ for 24 hrs. Adjoined restaurant was very nice with discount tickets given ant checkin. All in all I would stay there again without hesitation!

8

Ned

Aug 3, 2025

·

Stayed 1 night

Decent hotel, good location but... Pricey (~$400/nt) for what’s offered and parking is and extra $70/24h. Some peeling wallpaper, still have individual soaps, shampoos rather than in shower dispensers. Will try someplace else next time.

10

Brian

Jul 20, 2025

·

Stayed 3 nights

Very clean and organized and the free coffee, water, soda and snacks were a breath of fresh air. Roof Top Pool area was beautiful (get there early!) and fantastic views up there! Easy to get to from Logan and a short drive to most of Boston. Would recommend and stay again.

6

Michelle

Jul 12, 2025

·

Stayed 2 nights

Hotel pool was closed for the night for an event- no one notified us ahead of time or at check in. Was told that they would speak to the manager and get back to us about compensation and never did. The main reason we booked that hotel was for the roof top pool. Disappointing.

10

Jennifer

Oct 20, 2025

·

Stayed 2 nights

The King bed room we stayed in was updated and clean. The gym is also clean and adequately equipped.

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Cleanliness

Many guests found The Colonnade Hotel very clean, with tidy rooms and fresh public areas. However, a noticeable minority reported lapses such as hair in bathrooms or linens, stained carpets, or worn finishes.

Related guest reviews

10

mignon

Jul 31, 2025

·

Stayed 2 nights

Very clean rooms, lovely lobby and extremely professional and friendly staff!

10

Marcia

Dec 15, 2024

·

Stayed 1 night

Very clean

6

Regina

Jul 31, 2024

·

Stayed 2 nights

This hotel had an amazing location! It was easy to get around!! However, the room was not clean. Woodwork dust was an inch thick….bathroom had hair in sink, on floors and mirrors had toothpaste on them when we arrived. Chairs had all rips and tears in them. Bathroom corners had all peeling and moldy wallpaper. Just felt grossed out! Paid almost $600 a night and it was not clean. The view was spectacular….the location great but cleanliness for me is key!!

10

Lynn

Oct 9, 2025

·

Stayed 3 nights

The room was very clean and spacious. Located in Back Bay with easy access to shopping, restaurants, Fenway Park and the Freedom Trail. The hotel staff was extremely nice and accommodating.

4

Nicole

Aug 22, 2024

·

Stayed 1 night

We were really excited to stay at a luxury hotel for my friends 40th birthday celebration and were very disappointed with our stay. The room was dated and dirty. Dust everywhere, the toilet was not clean and the floor and surfaces were dirty.

6

Patrick

Jul 16, 2025

·

Stayed 3 nights

The bathroom seemed unclean when we came in. Large clumps of hair in the shower. Hair in the sheets. Overall the property was fine, the pool allows for public access too so it was very busy. The fire alarm went off at 5:00 in the morning one morning so we had to evacuate. Ironic that we were charged daily "convenience" fee which essentially gave us access to the pool that should have been inclusive to the property (and we didn't use), and 2 water bottles per day.... no compensation for the inconvenience of being evacuated. I wouldn't recommend.

10

Michael

Nov 2, 2025

·

Stayed 2 nights

The room was spacious and clean. We always love staying here when we are in Boston.

4

Wendy

Jul 11, 2025

·

Stayed 5 nights

Liked size of rooms and peaceful location Not impressed with mouldy shower curtain in bathroom and even less impressed with having to change rooms on our last evening When we came back to the room after being out all day we discovered a leak in the bathroom We were told that we would get a call from reception to explain what would happen This never came and the next thing we knew was a young lad giving us a new room key We then had to move rooms and didn’t expect to get what I would consider a inferior room (the bathroom was tiny) Whilst I understand problems occur the way in which it was handled was totally unacceptable and not what I would expect of a four star hotel

10

Wendy

Jun 9, 2025

·

Stayed 2 nights

My room was well appointed and very clean. I had a beautiful view and loved the location.

6

Alison

Jul 11, 2025

·

Stayed 5 nights

I’m disappointed with the cleanliness. The bathroom was dirty, the towels were not clean and there was random hair all over. Also, we were there 4 night and didn’t make our room up once. I had to look for clean towels and other things on my own. Location is good but they gave us last room down the hallway and were forgotten about.

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Rooms

Rooms are often described as spacious, comfortable, and with nice city views. Some guests note small or dated bathrooms, thin walls and hallway noise, and loud or older air conditioning.

Related guest reviews

10

Martina

May 29, 2025

·

Stayed 2 nights

The room was a nice size, well lit, and clean. It’s located across from the prudential center and we had a very nice view.

10

John

Aug 30, 2025

·

Stayed 3 nights

Excellent hotel, walkable to the centre but probably better using the tube or Uber. The pool is excellent, really nice vibe and great views. Rooms are decent, air con is loud but in general, pretty good. Hard to fault really and Boston is an amazing city.

8

Paula

Aug 12, 2025

·

Stayed 4 nights

Really rated the hotel in terms of staff, service, cleanliness, room amenities and location. Our only issue was that the walls were very thin and the doors had fairly big gaps at the bottom so noise travelled. Our room has an interconnecting door (not requested aa only one room required) and we could hear our neighbours conversations. I had to put a towel under to fill the gap but could still hear them and their TV. Would stay here again but would request a non-interconnecting room.

6

Tina

Apr 26, 2025

·

Stayed 2 nights

The facilities are new and front office staff were very friendly. The worse thing was that the walls are thin, the rooms are NOT soundproof. Our neighbor was loud all morning. We had to call down to the front office to have her stop talkng at 2:30am!

8

SELENE

Aug 28, 2025

·

Stayed 2 nights

Room a bit outdated but clean. Didn’t take advantage if extra fee they charge. Not got everyone especially if there for business

10

Kevin

Aug 25, 2025

·

Stayed 1 night

We love staying at this property. The room is spacious, clean, and quiet. The bed is comfortable. The roof top pool and bar area are great for summertime visits. The location is convenient for walking to Fenway, the Prudential, and public garden. The green line T station is right outside the entrance. The staff friendly and accommodating.

8

Cynthia

Jun 19, 2025

·

Stayed 1 night

Nice staff, fine room. "Resort fee" automatically downgrades all properties for me. (not a resort, anyway.) AC loud & not up to the summer heat. Pool is much smaller than pictured, though nice view from up there. "Continental breakfast" was fresh fruit (good) and tiny packages of cookies and fruit bars (ridiculous), nothing else.

10

Joshua

Jun 2, 2025

·

Stayed 1 night

Nice location, the floor to ceiling windows made for a really nice feel in the room. Perfect lighting. Comfortable beds, easy walk to lots of nice spots in Boston, 20 min walk to Fenway, MGM Music Hall.

8

Tracy

Jul 12, 2025

·

Stayed 2 nights

Stay was good for couple of nights. Great location. Bathrooms are very small.

10

Robin

Jul 7, 2025

·

Stayed 4 nights

Would highly recommend the Colonnade Hotel! Its location in Back Bay is easily accessible to everything. We walked to Fenway, all kinds of restaurants and sites such as the Boston Public Library or Boston Commons or just easily hoped the subway right out the front door, which is so easy to navigate. Just a quick $2.40 Apple Pay to ride to North End or anywhere on the Waterfront. Our room was quite spacious and had a beautiful city view with the floor to ceiling windows the entire length of the room. The bed and pillows were so comfortable. The elevators were fast and they even offered a room that you could access with your room key that held snacks, sodas and bottled water, coffee and ice free of charge! The rooftop pool was so relaxing at the end of a busy day of sightseeing as well. One more thing- if you’re flying into Logan- use the Back Bay Shuttle bus service for free to get to the hotel, it drops you off a block away and it’s only $3 to ride it back to the airport. What a bonus! We would definitely stay at the Colonnade again!

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Service

Service is frequently praised as friendly, welcoming, and proactive, with many shout‑outs to front desk and door staff. A minority experienced slow or unsympathetic responses to problems, or curt interactions.

Related guest reviews

6

lisa

Nov 14, 2024

·

Stayed 3 nights

Evening front reception staff on our first night were unprofessional and rude. The Manager promptly responded however, and corrected things. Good location. Need to improve food and beverage options in the hotel, eg. perhaps offer a way for guests to purchase dessert/coffee/after dinner drinks in the lovely lobby area or to go.

6

Lisa

Jun 13, 2025

·

Stayed 2 nights

Room service was horrible! Coffee was cold when arrived 40 minutes after ordering it. We ordered a poppyseed bagel and received a cold plain one. The area was not quaint like other areas of Boston. The hotel clerk was annoyed and short. They didn’t know the subway exit ( which is literally right in front of the hotel) not the best

2

Patrick

Aug 31, 2025

·

Stayed 1 night

Staff did very little to address a party in the adjoining room that was incredibly loud. Despite a call to the lobby, and getting up at midnight to go down to the desk and complain, the problem persisted. Would have liked a refund, but nobody would reapond.

10

Erika

Aug 17, 2025

·

Stayed 1 night

Customer service is amazing, need info to go to one place and the gentleman came with us to the metro station and showed us the line, the direction and where to stop Restaurant also have a great service and food

2

Leah

Oct 2, 2025

·

Stayed 1 night

The bed has hairs. Toilet bowl flush pressure is very slow, like about 5-10 minutes interval to fill up the water to do another flush. Took time to mix the water heater & cold. The rooftop was closed but never advised it was. When we brought up to the attention of the front desk, brass tone and rude voice. Just unbelievable! Went to check in here for a celebration, glad it is only a night stay. We were placed to the end room and view was another building. The a/c was not proportion to the beds, just straight hitting one bed.

10

Steven

Nov 21, 2025

·

Stayed 3 nights

Front desk staff was excellent (especially Aiden). Rooms were clean, great views, in great condition.

4

Sarah

Aug 2, 2024

·

Stayed 2 nights

Good location and nice rooftop pool, however had a series of issues that were not dealt with effectively by staff. This included poor communication from staff at the reception desk, parking charges being added to our account (when we didn’t have a car) and late check out not activated on the room key after arranging with front desk staff the previous evening.

10

Carey

Sep 17, 2024

·

Stayed 1 night

Outstanding staff, so helpful and friendly! Hotel was clean, beds comfy and it’s a great location.

10

James

Jun 4, 2025

·

Stayed 3 nights

From the time we walked in Juan and Darren at the front desk were very welcoming as well as the parking staff! The whole team was very eager to please and made sure you had everything you needed. Overall very great visit! Will definitely stay her the next time we’re in Boston.

10

Santiago

Jun 13, 2025

·

Stayed 5 nights

Juan and Aiden were friendly and helpful at the front desk. Norman was a pleasure to speak to each day as well. He was always very attentive to our needs.

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Location

Excellent Back Bay location opposite the Prudential Center with a T stop outside; easy walking to Fenway, shopping, and major sights. Guests consistently find it convenient for getting around the city.

Related guest reviews

10

Stephanie

May 20, 2025

·

Stayed 2 nights

Wonderful hotel, perfect location to Prudential, green line, and fun places to walk to.

10

Zhen

Nov 8, 2025

·

Stayed 1 night

We always stay at Colonnade when we come to Boston - bed is very comfy and location is great close to Prudential Center and train station.

10

Amanda

Oct 5, 2025

·

Stayed 1 night

Perfection location, easy to walk everywhere. Lots of wonderful restaurants and shopping close by.

10

Edward

May 19, 2025

·

Stayed 2 nights

The Colonnade is a GEM. Have stayed there multiple times over the past year or so and it never disappoints. Friendly staff. Quality rooms. Boutique feel. Central to everything, shopping, Fenway, etc. Love it.

10

Ben

Jul 20, 2025

·

Stayed 3 nights

Great location. 1 minute from Prudential T station. Clean and modern hotel with added bonus of the rooftop pool.

10

Lynn

Oct 9, 2025

·

Stayed 3 nights

The room was very clean and spacious. Located in Back Bay with easy access to shopping, restaurants, Fenway Park and the Freedom Trail. The hotel staff was extremely nice and accommodating.

8

John

Jul 1, 2025

·

Stayed 4 nights

Great location, easy access to anywhere in the city via subway or bus. Great view from the room

10

Paul

Jul 23, 2025

·

Stayed 2 nights

Central perfect location

10

Joshua

Jun 2, 2025

·

Stayed 1 night

Nice location, the floor to ceiling windows made for a really nice feel in the room. Perfect lighting. Comfortable beds, easy walk to lots of nice spots in Boston, 20 min walk to Fenway, MGM Music Hall.

10

Robin

Jul 7, 2025

·

Stayed 4 nights

Would highly recommend the Colonnade Hotel! Its location in Back Bay is easily accessible to everything. We walked to Fenway, all kinds of restaurants and sites such as the Boston Public Library or Boston Commons or just easily hoped the subway right out the front door, which is so easy to navigate. Just a quick $2.40 Apple Pay to ride to North End or anywhere on the Waterfront. Our room was quite spacious and had a beautiful city view with the floor to ceiling windows the entire length of the room. The bed and pillows were so comfortable. The elevators were fast and they even offered a room that you could access with your room key that held snacks, sodas and bottled water, coffee and ice free of charge! The rooftop pool was so relaxing at the end of a busy day of sightseeing as well. One more thing- if you’re flying into Logan- use the Back Bay Shuttle bus service for free to get to the hotel, it drops you off a block away and it’s only $3 to ride it back to the airport. What a bonus! We would definitely stay at the Colonnade again!

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Dining

On‑site dining and the rooftop/pool bar receive plenty of praise for quality and convenience, and several guests enjoyed breakfast. Others found limited hours or closures for private events, average or overpriced options, and uneven room service.

Related guest reviews

10

Heidi

Oct 17, 2025

·

Stayed 1 night

This place is a gem. Stunning on the inside, incredibly clean and the staff goes above and beyond. The restaurant and bar were fantastic. Rooms were petite but plenty. Walking distance from transportation and tourist spots. Highly recommend.

6

Lisa

Jun 13, 2025

·

Stayed 2 nights

Room service was horrible! Coffee was cold when arrived 40 minutes after ordering it. We ordered a poppyseed bagel and received a cold plain one. The area was not quaint like other areas of Boston. The hotel clerk was annoyed and short. They didn’t know the subway exit ( which is literally right in front of the hotel) not the best

10

Minninder

Nov 4, 2024

·

Stayed 2 nights

Great stay, convenient location, right across the street from the Prudential center mall, subway stop right out front. Only negative is the restaurant has limited hours.

10

Amy

Oct 24, 2025

·

Stayed 2 nights

Friendly welcoming staff and really handy location. Restaurant attached hotel is not great, zero personality by service staff. Seating stylish but not comfortable.

10

Luisa

Aug 17, 2025

·

Stayed 1 night

Very clean, nothing to complain about. The restaurant, Lucie, has excellent food and coffee

4

Michael

Aug 3, 2024

·

Stayed 1 night

The "breakfast" options were extremely overpriced and underwhelming.

10

Amy

Sep 21, 2025

·

Stayed 5 nights

Close to everything! My daughter and I came for a concert at the ballpark and stayed five days. The hotel staff were great and the hotel restaurant was delicious. We would definitely stay here again.

10

Deepak

Oct 14, 2025

·

Stayed 3 nights

Good stay with excellent facilities. Bar was particularly good with good friendly service

10

Steven

Oct 4, 2025

·

Stayed 2 nights

Great breakfast

8

Michelle

Nov 21, 2024

·

Stayed 2 nights

The on site restaurant was consistently closed for private events. Staff was friendly enough, but only if I engaged first. Area has lots of shopping and food options, some though are very pricey, so be sure to do your research before you go! Room was fairly standard, clean and comfortable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $298	2 $298	3 $319	4 $380	5 $460	6 $716	7 $370
8 $334	9 $334	10 $334	11 $334	12 $692	13 $692	14 $692
15 $571	16 $614	17 $590	18	19 $452	20 $371	21 $334
22 $274	23 $244	24 $244	25 $244	26 $244	27 $244	28 $245
29 $244	30 $269

The Colonnade Hotel

Prices for The Colonnade Hotel

Monthly average prices

About this property

Location

Room options

Preferred King

Selected At Check in

Luxury Double Room, 2 Double Beds

Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Premier Luxe Double Double

Room (Selected At Check In)

Luxe King

Premier Luxe King

Superior Room, 1 King Bed

Superior Room, Accessible

Guest reviews of The Colonnade Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Colonnade Hotel

Considering this hotel for your Boston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $578
25 $399	26 $514	27	28 $319	29 $298	30 $298	31 $298