Name: Lexington Inn & Suites NW Chicago Elgin
Address: 1585 Dundee Avenue, Elgin, Illinois, United States of America, Elgin, Illinois, United States of America
Rating: 5.54

Guest reviews

5.5

Based on 384 verified reviews

Who stays here?

Business

26%

Couple

32%

Family

24%

Group

8%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Lexington Inn & Suites NW Chicago Elgin, many reviews cite serious cleanliness problems, smoke odors, broken amenities and safety concerns, along with cash only deposits and misleading photos, while a few note friendly staff, quick check in, and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Lee

last week

·

Stayed 1 night

Fine

2

Kelli

2 weeks ago

·

Stayed 1 night

We ended up not staying here. It was sketchy as can be. They wanted a cash deposit. The hotel staff was behind plexiglass. No knob on the bathroom door in the lobby. Random furniture and broken vending machines in the hallway. We canceled our reservation even though we knew we would be charged for a night. I just couldn’t feel comfortable staying here with my young kids.

10

Maria

Dec 15, 2025

·

Stayed 2 nights

It was all good

2

Juan

Nov 23, 2025

·

Stayed 1 night

Worst place ever

2

Mike

Nov 9, 2025

·

Stayed 1 night

Door barely locked, urine smell in room, bugs on sink and food crumbs on dresser. Weed smell everywhere, and scary residents opening doors, looking around in the hallway and then retreating back into their room. Desk clerk spoke 0.01% English. They take a cash deposit and make you wait to get it back while they go check your room.

1585 Dundee Avenue, Elgin, Illinois, United States of America

Location

A stay at Lexington Inn & Suites NW Chicago Elgin places you in the heart of Elgin, within a 5-minute drive of Santa's Village and Hemmens Cultural Center. This hotel is 2.8 mi (4.5 km) from Grand Victoria Casino and 5.4 mi (8.7 km) from Arboretum of South Barrington.

Santa's Village(1.8 miles)

Elgin Public Museum(2 miles)

Elgin History Museum(2.1 miles)

Lords Park Zoo(2.2 miles)

Hemmens Cultural Center(2.5 miles)

Grand Victoria Casino(2.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

FAQs

Yes, parking is available on-site and is wheelchair accessible. No reservation is required.

A daily continental breakfast is provided for guests. The serving hours are typically in the morning, but specific times may vary.

Pets are not allowed at the property. However, service animals are exempt from this restriction.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request, but additional charges may apply.

The property offers limited wheelchair accessibility, including wheelchair-accessible parking. There are also elevators and step-free entrances available.

The hotel is located in Elgin, Illinois, approximately 2 miles from the Fox River Trolley Museum and 3 miles from the Grand Victoria Casino. It is conveniently situated near major transport routes.

Yes, there is a heated indoor pool available for guests to enjoy year-round.

Lexington Inn & Suites NW Chicago Elgin

Amenities

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Guest reviews

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What guests think

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Security deposit

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Amenities

Book on Vio

Guest reviews

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs

Have a question?

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Lexington Inn & Suites NW Chicago Elgin