Holiday Inn Hotel & Suites Chicago Northwest - Elgin by IHG

The blinds in our room were broke! The black out shade was also broke. I was very disappointed when our shades were broke. The breakfast was just okay it was not impressive. The toilet when flushed sounded like a jet engine.

The front desk gave me a hard time with checking in saying I didn’t have a reservation after I showed and called before I came. He give me a regular room I reserved a suite. And I had free breakfast he charged me for breakfast

Yes

The room was very clean and up to date. I slept very well!!! The wifi wasn’t working very efficiently. I think a major safety concern is unsupervised children in the pool. I heard multiple people complaining about not being able to enjoy themselves due to the wild kids taking over the pool and hot tub. The staff however is very friendly and accommodating absolutely no complaints whatsoever with them. The inconvenience was minor.

This hotel is great— wonderful amenities, comfortable rooms and beds, an awesome breakfast and a restaurant in the hotel for when you get in late and are hungry. I stay here every time i make the drive from Minnesota to the east coast.