Name: Red Lion Inn & Suites Caseyville
Address: 8950 Tucker Drive, Caseyville, Illinois, United States of America, Caseyville, Illinois, US
Price range: $44–$57 per night
Rating: 5.81

What guests think

Reviews of Red Lion Inn & Suites Caseyville highlight serious cleanliness problems, with many guests reporting cockroaches, dirty common areas, unpleasant odors, and maintenance issues, while others occasionally found rooms clean and acceptable for a short, low-cost stay.

Service feedback is mixed, with recurring complaints about rude or unresponsive staff, missing reservations, slow check-in, and deposit or refund disputes, alongside some reports of helpful, accommodating employees. Several reviews mention noise, smoking, and a generally unsafe or unsettling atmosphere, though the property is a short drive from downtown St. Louis with dining options nearby. Overall, expect very basic lodging with significant cleanliness concerns and inconsistent service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

8

PARANGIRI DINESH

May 27, 2025

·

Stayed 3 nights

This hotel is conveniently located just a 15 to 20-minute drive from downtown St. Louis. Several dining options such as Dairy Queen, Domino’s, Cracker Barrel, Taco Bell, and McDonald's are within walking distance. The room comes equipped with essential amenities including a TV, microwave, mini fridge, hair dryer, iron and ironing board, workstation, air conditioning, USB and power charging ports, and Wi-Fi. There is also ample parking space available on-site. Breakfast options are modest and include bread (with butter and jam), cereals, Pop-Tarts, bananas, and coffee with creamer and sugar. The coffee, in particular, stands out for its quality. A refundable deposit of $50 is required as of 2025. The bed and linens are comfortable and quite good for the price point. Some areas for improvement include the odor in the hallways, the condition of the bathroom, and the quality of the room door. Overall, it's a decent and affordable place to stay and get some rest, especially if you're looking for proximity to the city and basic conveniences.

2

Nichole

Apr 11, 2025

·

Stayed 3 nights

They have a lot of roaches, both rooms I was in were dirty, there were roaches, the toilet had pee on it. The washing machine cost $3 plus I paid an extra 25 cent for hot water for the machine and it was still cold. The milk at breakfast was in a juice jug for everyone to share from which is very unsanitary with Covid going about still. The bedding were very dirty. They look like they haven’t been changed. There were a lot of drunk and drug addicts staying at the hotel. They made a lot of noise late at nights. There were a lot of yelling, slamming of doors and loud music being played. I would not even recommend this hotel to my worst enemy, the place was very disgusting

2

Anthony

Apr 8, 2024

·

Stayed 1 night

They had maintenance issues. We had to go to Motel 6 and redroof paid for it. But then Motel 6 had issues getting us a room to. Door keys failed for 24 hours!!

4

John L

Jul 27, 2024

·

Stayed 1 night

Creepy clientele. Lobby had a plexiglass shield between the customers and the desk person locked by a broomstick handle. The rooms were OK clean but given that there are three equally priced alternatives within a 1 mile distance of this hotel I’d go elsewhere.

4

Felicia

Jan 10, 2025

·

Stayed 2 nights

Hallways were dirty and littered with trash. Refrigerator and ice machine doesn't work. There were Drug Addicts all Around in and out of the building.

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Cleanliness

Many reviewers report cockroach activity, stained bedding, dirty halls, and persistent odors, with occasional mentions of mold and even bed bugs. Housekeeping is described as inconsistent, with rooms sometimes left unserviced or still dirty at arrival.

Related guest reviews

2

Jawanza

Feb 28, 2025

·

Stayed 3 nights

Roaches

2

Bradley

Jun 30, 2025

·

Stayed 2 nights

Cockroaches everywhere, very dirty place, ac loud and won't turn off

2

Luis

Apr 27, 2025

·

Stayed 5 nights

Dirty place, torn bedding, no cleaning, cockroaches all over the room, torn and dirty shower curtain. Disgustingly disgusting room. I don't recommend it to anyone.

2

Alexander

Mar 22, 2025

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Stayed 1 night

property was infested with roaches. was woken up several times in the night by people yelling in the halls and in their rooms.

2

Jensyn

Dec 8, 2024

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Stayed 3 nights

Couldn’t even get into the room we reserved, and went and seen a different room, and turned the bathroom light on and cockroaches were on the bathroom sink. HIGHLY DO NOT RECOMMEND!!!!

2

Steven

Jun 2, 2024

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Stayed 1 night

Horrible dirty room roaches crawling around. Sheets had a hole in it with Yellow stains on the Sheets, hair and dirt. Everything all over the blankets, the room smelt like urine. The hallway was dirty smelly and the guy that was in the front was very rude. Y'all need to take him off of Expedia that hotel does not need to be up there. That was the worst hotel i'm

4

Ferdinand

Jul 12, 2025

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Stayed 1 night

Beddings has brown streaks stain and dog paws prints black, hallway carpet is dirty, bad smell in hallway. Cockroaches . Got what i paid for , Just saying. Bring your own bath soap.

2

Kyler

Dec 23, 2024

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This property has a roach infestation!

2

Johan

Dec 24, 2024

·

Stayed 1 night

This place was very disgusting. We had blood on the bedsheets cockroaches, and the place itself is in terrible conditions.

4

Marquis

Sep 25, 2025

·

Stayed 1 night

Black mold in the shower and did not serve breakfast hallway was filthy sheets dingy in non-smoking room

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Rooms

Room quality varies: guests mention misaligned or hard-to-latch doors, loud or faulty HVAC, uncomfortable pillows, noise from other guests, and spotty Wi-Fi. Others found basic comfort, decent beds, and working TVs, with some rooms offering size and good water pressure.

Related guest reviews

2

Daniel

Oct 28, 2025

·

Stayed 1 night

I checked in a 5 and checked out at 630. I felt the leave of safety was not what I wanted, the door was off center and needed to be slammed shut, the unit seemed to have been damaged by past guests. The front desk lady was behind safety glass and after going to dinner came back and politely departed and did not stay.

10

Cynthia

Mar 13, 2025

·

Stayed 1 night

It was good and newly built no issues

6

John

Mar 30, 2025

·

Stayed 11 nights

Hotel was very inexpensive, but the rooms were clean. WIFI did not work.

8

Karizma

Aug 15, 2025

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Stayed 1 night

They have roaches. It would be great if they didn’t have roaches. Nice sized room, smart tv, great shower pressure but the ROACHES RUINS ALL THAT ✋

8

Megan

Sep 12, 2024

·

Stayed 1 night

I like the new tvs and the bed and the fact that they had the plastic cover over the mattress

2

Brian

Apr 30, 2025

·

Stayed 2 nights

All the towels smelled like cigarettes. I had to kill at least one roach every time i went to the bathroom. Pillows were insanely uncomfortable. Management cared about nothing. Other people staying next to my room played music until 4am, and/or theyd smoke pot and rap outside my window until 2am. Think you can sleep during the day? Nope! Crying babies get up around 7am, so i got maybe 3 hours of quiet both nights of my stay. The television was nice. Thats the only nice thing i can say. My advice is to spend an extra $10 and stay down the road.

6

Dale

Mar 5, 2025

·

Stayed 1 night

Decent basic accommodations. Clean, quiet. Like most motels these days, it smelled a little of weed.

2

Rachel

Nov 24, 2024

·

Stayed 1 night

Found a roach in the bathroom, hallways smelled horrible, heater didn’t work, pillows flat, bed hard, exiting staff was kind

4

Anthony

Jul 31, 2024

·

Stayed 5 nights

I was in town for work and spent 5 nights here. The staff was not overly welcoming, but they were friendly. The hallways were not clean and had an odor. The room, however, was clean and comfortable when I arrived, but it wasn't serviced during the entire stay. I did ask for a change of towels twice, they never came.

6

Todd

Jun 25, 2024

·

Stayed 1 night

The room was clean and the staff were nice, but the water to the toilet wasn’t turned on for some reason, and you had to shut your door with some force and double check to make sure it was actually closed. It seemed like it was a hotel that had a few people living there, but I never felt in danger or uncomfortable. McDonald’s was next door, and it was only $25 Uber drive to downtown St. Louis. Great affordable option for a one night stay right outside of the big city if you need an affordable hotel to catch a concert in St. Lois. It isn’t ideal for extended stays.

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Service

Service is inconsistent, with recurring issues around missing or mishandled reservations, slow or rude check-in, extra fees or deposit/refund disputes, and limited responsiveness. Several guests also noted helpful or accommodating staff during check-in and refunds.

Related guest reviews

2

Lacey

Jun 25, 2025

·

Stayed 2 nights

Check in staff was irritated she couldn’t find our booking and was rude.

4

Leah

Feb 7, 2025

·

Stayed 1 night

So this has to be one of the worst stays simply for the fact. I extended my stay. I went to the front desk and let her know i booked a 2nd night. She said that was fine. At 11 the front desk called i was informed i had to check out and check back in that's fine. But that i Would either have to vacate the room til 3 or pay an additional $40.i don't have a car so i paid the $40 then they didn't clean or offer us clean towels or anything. So why did i have to pay $40 for nothing. Now i used manage a hotel and worked front desk ive never seen this before. Plus there were pants in the night stand and condoms there as well. I will never stay there again. If you are going to charge me $40 at least clean the room or something. Plus train your morning staff better because i thought things were good and then at 11 to find out im not.

10

April

Mar 4, 2025

·

Stayed 4 nights

Very friendly staff they make you feel right at home.

8

David A

May 1, 2024

·

Stayed 2 nights

The Hotel, was ok but, the attention we were given and customer service was Excellent!!!

4

toni

Jun 27, 2024

·

Stayed 4 nights

not a typical Red Lion you would expect. No hot breakfast, sign that tells you that you need a $50.00 refundable deposit IF all the towels and bed sheets are in the room and in good condition. No coffee pot in room, no iron & ironing board in room, clock and phone does not work. Can not take food in lobby to room. Upon check out, manage goes to your room to inspect before giving your deposit back.

2

Justo

Jul 28, 2024

·

Stayed 1 night

Staff was rude and couldt find my reservation, we waited 1:30 hours and contacted expedia three times to get the issue resolved.

4

Anthony

Jul 31, 2024

·

Stayed 5 nights

I was in town for work and spent 5 nights here. The staff was not overly welcoming, but they were friendly. The hallways were not clean and had an odor. The room, however, was clean and comfortable when I arrived, but it wasn't serviced during the entire stay. I did ask for a change of towels twice, they never came.

2

Satori

Jun 7, 2025

·

Stayed 1 night

Claimed my booking didn't exist and refused to let me stay. I've called and emailed with no reply.

2

John

Sep 27, 2025

·

Stayed 2 nights

Didn't get a chance to see how the room looked. I booked through Expedia and they did not have our reservation. Wanted to charge me extra to stay when I had my itinerary already printed out from Expedia. We went across the street to the Motel 6 and had a wonderful stay there! Very disappointed in Red Lion Caseyville. I will say that the Red Lion in Harrisburg PA is top notch!

6

Henry

Apr 19, 2024

·

Stayed 1 night

I won't stay again because I got overcharged for a room. I was charge $50 extra. I want that money back or I won't stay another night

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Location

Convenient for drivers and a short ride to downtown St. Louis, with fast-food and other dining options nearby. Multiple reviews mention late-night noise, smoking around the property, and a generally unsafe or uncomfortable environment.

Related guest reviews

8

lydia

Nov 21, 2024

·

Stayed 1 night

It doesn’t look like much on the outside but it was a nice, clean, cheap room. I wouldn't suggest it for a family stay or vaction stop. But, if its a layover like me and my husband had its a good stop.

8

PARANGIRI DINESH

May 27, 2025

·

Stayed 3 nights

This hotel is conveniently located just a 15 to 20-minute drive from downtown St. Louis. Several dining options such as Dairy Queen, Domino’s, Cracker Barrel, Taco Bell, and McDonald's are within walking distance. The room comes equipped with essential amenities including a TV, microwave, mini fridge, hair dryer, iron and ironing board, workstation, air conditioning, USB and power charging ports, and Wi-Fi. There is also ample parking space available on-site. Breakfast options are modest and include bread (with butter and jam), cereals, Pop-Tarts, bananas, and coffee with creamer and sugar. The coffee, in particular, stands out for its quality. A refundable deposit of $50 is required as of 2025. The bed and linens are comfortable and quite good for the price point. Some areas for improvement include the odor in the hallways, the condition of the bathroom, and the quality of the room door. Overall, it's a decent and affordable place to stay and get some rest, especially if you're looking for proximity to the city and basic conveniences.

4

David

Apr 8, 2024

·

Stayed 2 nights

Smells of weed everywhere, room floors very dirty, their breakfast is white bread and butter with milk. Woke up each night with people yelling and arguing after midnight.

2

Nichole

Apr 11, 2025

·

Stayed 3 nights

They have a lot of roaches, both rooms I was in were dirty, there were roaches, the toilet had pee on it. The washing machine cost $3 plus I paid an extra 25 cent for hot water for the machine and it was still cold. The milk at breakfast was in a juice jug for everyone to share from which is very unsanitary with Covid going about still. The bedding were very dirty. They look like they haven’t been changed. There were a lot of drunk and drug addicts staying at the hotel. They made a lot of noise late at nights. There were a lot of yelling, slamming of doors and loud music being played. I would not even recommend this hotel to my worst enemy, the place was very disgusting

10

james

Dec 16, 2024

·

Stayed 3 nights

This is a nice hotel, very clean and quiet with restaurants close. Will go back anytime, highly recommended

6

Dale

Mar 5, 2025

·

Stayed 1 night

Decent basic accommodations. Clean, quiet. Like most motels these days, it smelled a little of weed.

2

KATHY

Jul 23, 2024

·

Stayed 1 night

Checked in went sightseeing came back.. never went in room, shady characters outside, right off main highway didn't feel safe for two women traveling. Turned in keys, told Manager of things we witnessed in parking lot, he didn't seem to concerned because he also lived on site, however did say I'd be refunded....will be watching to see. Paid at hotel, not via app so should get a refund as room was never entered.

4

John L

Jul 27, 2024

·

Stayed 1 night

Creepy clientele. Lobby had a plexiglass shield between the customers and the desk person locked by a broomstick handle. The rooms were OK clean but given that there are three equally priced alternatives within a 1 mile distance of this hotel I’d go elsewhere.

2

Amiir

Feb 11, 2025

·

Stayed 1 night

We stayed at this hotel last night, but we didn’t sleep there. We only stayed for one hour before checking out at 1:00 AM. The reason was that the door wouldn’t lock, and people were smoking marijuana everywhere. The room smelled like marijuana, and the parking lot didn’t feel safe. This was the worst hotel I have ever stayed at. Please don’t go.

6

Todd

Jun 25, 2024

·

Stayed 1 night

The room was clean and the staff were nice, but the water to the toilet wasn’t turned on for some reason, and you had to shut your door with some force and double check to make sure it was actually closed. It seemed like it was a hotel that had a few people living there, but I never felt in danger or uncomfortable. McDonald’s was next door, and it was only $25 Uber drive to downtown St. Louis. Great affordable option for a one night stay right outside of the big city if you need an affordable hotel to catch a concert in St. Lois. It isn’t ideal for extended stays.

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Dining

Breakfast is frequently described as minimal—often bread, cereal, Pop-Tarts, and coffee—with some reports of no breakfast. A few guests noted a good or hot breakfast, but overall offerings are limited.

Related guest reviews

2

Ajoy

Jul 7, 2025

·

Stayed 2 nights

There was cockroaches in the room.. its terrible . in my life i never stayed like this type of dirty hotel. i was feeling vomit…very bad break fast . only bread. I feel i wasted my money..

10

toan

Apr 11, 2024

·

Stayed 1 night

Very good evening staff during checkin. Very good hot breakfast. Very good in-room HVAC. Very clean and comfortable queen beds.

8

PARANGIRI DINESH

May 27, 2025

·

Stayed 3 nights

This hotel is conveniently located just a 15 to 20-minute drive from downtown St. Louis. Several dining options such as Dairy Queen, Domino’s, Cracker Barrel, Taco Bell, and McDonald's are within walking distance. The room comes equipped with essential amenities including a TV, microwave, mini fridge, hair dryer, iron and ironing board, workstation, air conditioning, USB and power charging ports, and Wi-Fi. There is also ample parking space available on-site. Breakfast options are modest and include bread (with butter and jam), cereals, Pop-Tarts, bananas, and coffee with creamer and sugar. The coffee, in particular, stands out for its quality. A refundable deposit of $50 is required as of 2025. The bed and linens are comfortable and quite good for the price point. Some areas for improvement include the odor in the hallways, the condition of the bathroom, and the quality of the room door. Overall, it's a decent and affordable place to stay and get some rest, especially if you're looking for proximity to the city and basic conveniences.

4

David

Apr 8, 2024

·

Stayed 2 nights

Smells of weed everywhere, room floors very dirty, their breakfast is white bread and butter with milk. Woke up each night with people yelling and arguing after midnight.

2

Nichole

Apr 11, 2025

·

Stayed 3 nights

They have a lot of roaches, both rooms I was in were dirty, there were roaches, the toilet had pee on it. The washing machine cost $3 plus I paid an extra 25 cent for hot water for the machine and it was still cold. The milk at breakfast was in a juice jug for everyone to share from which is very unsanitary with Covid going about still. The bedding were very dirty. They look like they haven’t been changed. There were a lot of drunk and drug addicts staying at the hotel. They made a lot of noise late at nights. There were a lot of yelling, slamming of doors and loud music being played. I would not even recommend this hotel to my worst enemy, the place was very disgusting

4

toni

Jun 27, 2024

·

Stayed 4 nights

not a typical Red Lion you would expect. No hot breakfast, sign that tells you that you need a $50.00 refundable deposit IF all the towels and bed sheets are in the room and in good condition. No coffee pot in room, no iron & ironing board in room, clock and phone does not work. Can not take food in lobby to room. Upon check out, manage goes to your room to inspect before giving your deposit back.

4

Mary

Apr 21, 2024

·

Stayed 2 nights

We were supposed to have free continental breakfast in the morning, but we only had white bread, pop tarts, and coffee. They accused me of stealing a towel and then claimed they found it.

4

jeffrey

Jun 8, 2024

·

Stayed 2 nights

Shower curtain bar broken. Bath drain clogged with bandaid, hair. Linoleum floors. Fire alarm went off in middle of night for no reason. Breakfast promised, but only pop tarts, white bread, and fruity pebbles cereal offered. No one bothered to change sheets or towels on our 2 day stay. Bed was comfortable.

4

Marquis

Sep 25, 2025

·

Stayed 1 night

Black mold in the shower and did not serve breakfast hallway was filthy sheets dingy in non-smoking room

6

Leslyn

May 11, 2024

·

Stayed 1 night

Very average. Not a good breakfast. But it was cheap

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AI-generated summary based on recent guest reviews

Month	Average price
January	$52
February	$44
March	$60
April	$55
May	$53
June	$55
July	$54
August	$57
September	$57
October	$55
November	$57
December	$55

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $47	17 $50	18 $57	19 $57
20 $50	21 $47	22 $47	23 $47	24 $47	25 $57	26 $57
27 $47	28 $47	29 $47	30 $47

Su	Mo	Tu	We	Th	Fr	Sa
				1 $50	2 $54	3 $54
4 $44	5 $50	6 $50	7 $50	8 $50	9 $57	10 $57
11 $44	12 $50	13 $50	14 $50	15 $50	16 $57	17 $57
18 $44	19 $50	20 $50	21 $50	22 $50	23 $57	24 $57
25 $44	26 $50	27 $50	28 $50	29 $50	30 $57	31 $57

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 Queen Bed, Accessible

Room, 2 Queen Beds

Guest reviews

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Lion Inn & Suites Caseyville

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