Is parking available at the hotel?

Parking is available on-site, with options for self-parking and valet parking. Self-parking costs approximately USD 57 per day, while valet parking is available for about USD 67 per day. Reservations are not required, but parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered daily from 6:00 AM to 10:00 AM for a fee of approximately USD 32 per person.

Does the hotel allow pets?

The hotel allows pets in specific rooms only, with a pet fee of USD 244.5 per accommodation, per stay, plus a one-time cleaning fee of USD 244.5. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers wheelchair-accessible facilities, including limited access at the registration desk, parking, public areas, and rooms. There are also elevators and step-free entrances to enhance accessibility.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Denver, just steps from 16th Street and 8 minutes on foot from the Colorado Convention Center. It is approximately 0.4 miles from the Denver Art Museum and 1.3 miles from Coors Field, making it a convenient base for exploring the city.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 6:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Sheraton Denver Downtown Hotel

Average nightly price at Sheraton Denver Downtown Hotel by month, last 12 months (USD)
Month	Average price
January	$209
February	$221
March	$354
April	$255
May	$310
June	$413
July	$278
August	$334
September	$364
October	$342
November	$233
December	$185

What guests think

Sheraton Denver Downtown Hotel draws praise for its central, walkable location and lively amenities, while feedback is mixed on service consistency and ease of access due to construction and the property’s two-tower layout.

Guests often enjoy the outdoor pool and bar and the comfortable conference spaces. Rooms range from spacious suites to smaller layouts, and some mention slow Wi‑Fi or A/C issues. Service ranges from friendly and accommodating to slow or brusque, with occasional billing concerns and long valet waits. Expect a busy downtown stay with modern amenities and some tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The outdoor pool and bar, lively lobby areas, and solid conference spaces stand out. Access and parking can be confusing or costly, and the two tower layout and nearby construction require extra wayfinding.

Related guest reviews

10

Chelsea

Aug 18, 2025

·

Stayed 2 nights

Super nice facilities for a great price. They have good food and cocktails, perfect location for shopping and restaurants, and the pool was super! Will definitely stay again.

8

Chad

Jan 1, 2024

·

Stayed 1 night

No hot tub, only an outdoor heated pool. No view of New Year's fireworks display even though the firework are launched from the hotel roof.

10

Timothy

Aug 10, 2025

·

Stayed 4 nights

Excellent stay, clean rooms, rooftop pool, game room, and importantly great staff. Thank you!

8

Jeffrey

Sep 2, 2025

·

Stayed 1 night

Pool and pool area was nice, main floor bar area nice. AC was not working well in our room but maintenance came right away to fix it once we brought it to staff attention.

8

Cindy

Jul 29, 2025

·

Stayed 2 nights

The outdoor pool with DJ and bar!

10

crystal

Jul 15, 2024

·

Stayed 1 night

Beautiful views all around of the tall downtown buildings, staff were super helpful despite confusing parking situation with the construction areas, and superb rooftop outdoor pool.

8

Angela

May 18, 2025

·

Stayed 1 night

The front entrance was hard to locate. When i called the hotel to get specific directions, the hotel rep acted annoyed that she had to explain where we needed to go for check in. We weren’t the only ones who had a hard time, there was a group of kids arriving in a bus who couldn’t find the entrance either. So annoying.

6

Devin

Jun 5, 2025

·

Stayed 1 night

The lobby was so loud and there wasn’t very many guests checking in. Everything echoed so bad I had to lean in close just to hear my person checking me in and we were already 2 feet apart. Parking and navigation is awful. The hotel parking signs you can’t see so I had to park in a paid parking lot 2 blocks away. Nice hotel but I won’t stay here again.

8

Sandra

Jun 27, 2025

·

Stayed 3 nights

It's a little confusing having two towers on different sides of the street. It made finding the meeting areas challenging.

8

M.

Sep 8, 2024

·

Stayed 3 nights

Nice place. Spread out over two buildings. Lots of construction. Nice pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviewers found rooms and common areas clean; a few noted issues like missed housekeeping, unpleasant linens, or an isolated cleanliness lapse.

Related guest reviews

8

Nicole

Aug 21, 2025

·

Stayed 3 nights

It was a great location for my business trip. The property is clean, and the bed is comfortable for me.

10

Carol

Jun 11, 2023

·

Stayed 1 night

Modern, clean, great check in, walkable and great pillows!

10

Timothy

Aug 10, 2025

·

Stayed 4 nights

Excellent stay, clean rooms, rooftop pool, game room, and importantly great staff. Thank you!

10

Laura

Mar 21, 2025

·

Stayed 3 nights

Great conference hotel! Rooms are exceptional, well taken care of. Staff is great! Many food options, too.

6

Machion

Apr 21, 2024

·

Stayed 1 night

I stayed two days but no room cleaning the whole time there

2

Jonathon

Oct 27, 2025

·

Stayed 1 night

Well first off vallet completely rude , then the room wasnt even clean opened up a drawer and there were under clothes . Had to call service to come get them and he was rude as hell as well sorry we spent almost 400 to come enjoy the hotel and have a night out. This hotel is the only one we ever stay at when we come to denver , we have always had the beat experience he but this time was the worst ever. I get there was an event going on but you dont need to treat people that way. I know this wont get anywhere but i needed you guys to know . Thanks for treatment us like we were trash.

10

Allen

Jul 8, 2024

·

Stayed 2 nights

Excellent stay! Friendly staff, clean room, great pool!

6

Phil

May 9, 2023

·

Stayed 3 nights

The property was clean and in a good location. The room was adequate but not superb. Clean and tidy but set up in a non-efficient way with no drawers for clothing etc. Also, we found it very odd that the safe was not securely anchored. Could very easily be walked right out of the room. When we mentioned this to the front desk we were told 'every room safe is like that'. Another thing that is not clear in the descriptives of the hotel is that there are two buildings to this property. Of course we were in the building without the restaurant and bar etc. A bit inconvenient. There is a skyway that joins the two buildings, or you can cross the street every time you want to grab a bite or get some coffee etc. Valet folks were great. Juan in the restaurant - great. The hotel is quite and again, it is very clean with change of towels and room clean up daily, which is also a nice plus.

8

estrella

Jan 30, 2023

·

Stayed 2 nights

Not very clean sheets have a sweaty smell, nice lobby many places to go around easy access to the bus and a lot of restaurants near by .

10

Stephanie

Feb 17, 2025

·

Stayed 2 nights

It was very clean, it had a lot of areas for seating in the lobby, which was great as we were there for a dance competition. There were also a lot of great options for food in the hotel and nearby.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable for many, but some standard rooms feel small or oddly laid out. Reports note occasional A/C problems, nighttime noise, and slow or unreliable Wi‑Fi.

Related guest reviews

2

Benjamin

Nov 24, 2023

·

Stayed 1 night

There was a banging all night long

6

Gary

Jul 6, 2025

·

Stayed 2 nights

Room clean but had a corner room main part A/C worked but bedroom was a furnace

6

Carolyn

Jan 1, 2025

·

Stayed 1 night

This is the second new years I stay at the Sheraton and will likely be my last. We checked in and the room key stated we would be in room 794. After over 30min of trying to find a non exist room, we learn it should have been 724. The bed was hard and the sheets/towels were rough so if you value that, this is not a good hotel to sleep in. We check out and our bill is charging us $64 for valet parking. I asked the person checking us out why it was $64 as Expedia notes $59. She said it changed like 2 months ago and the website is not updated. Its only a $5 difference, but its about the principal of what you advertise and there was no intention in making it right. Afterwards, I review my bill and its further charging us $54 dollars at the 19th Commons Bar. I had to go back as it also was not accurate based on the bill I signed. The last person that helped me was at least helpful and removed the charge after looking further into it. Look at your bill closely after check out!

8

Sethuram Balaji

Jun 26, 2025

·

Stayed 3 nights

Good location. Rooms are small though

10

Leah Nicole

Aug 21, 2025

·

Stayed 1 night

The property is located in an easy area for walking around and it’s very large. The king suite is very spacious. Comfortable bed and well appointed amenities

8

Jeffrey

Sep 2, 2025

·

Stayed 1 night

Pool and pool area was nice, main floor bar area nice. AC was not working well in our room but maintenance came right away to fix it once we brought it to staff attention.

4

Kuhu

Apr 22, 2023

·

Stayed 3 nights

I was there for a conference and it was so frustrating that the internet didn’t work properly at all: in either the conference rooms or the guest rooms. It was painfully slow, took forever to connect (would just freeze), and got disconnected in the middle of a task for no reason. To add to my misery, the Verizon data signal was not great in the room too, so it was extremely difficult to get work done. I missed so much of the conference because it took much longer to finish simple things like sending emails, downloading clips etc. My own presentation also suffered greatly. The other thing that annoyed me was that the hotel didn’t offer a shuttle service. Most big hotels have shuttles to and from the airport, but when I inquired here, they said they don’t “but you can take a taxi” (which a: obviously. B: I had to and cost $100 with tip).

10

Daniela

Aug 12, 2025

·

Stayed 3 nights

Food options for the conference were excellent and relatively healthy. Internet access was not great - slow, and had to keep checking back in. The room and the bed were very comfortable. Great location in the heart of downtown Denver.

10

Benjamin

Nov 13, 2023

·

Stayed 1 night

Booked a “1 bedroom executive suite (corner)” for a great rate. Beautiful suite with whole window panes along both exterior sides of suite. The bathroom was bigger than a residential “guest” bedroom. Will definitely be staying again.

8

Connie

Jun 19, 2023

·

Stayed 2 nights

Loved location for dining. Weird layout of room.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful, but experiences vary. Several guests reported rude interactions, long valet waits, slow or unresponsive service, and billing or fee disputes.

Related guest reviews

10

Patricia

Aug 25, 2024

·

Stayed 1 night

I really enjoyed the quick, easy check-in. The front desk staff was very courteous and friendly. Everything was amazing, and the bartenders, especially Vin at the lobby bar and Paola at the pool bar were amazing, a great representatoon of the staff at this Sheraton. One of the managers, James, came by to make sure everything was to my liking, and I assured him it was. This was a special occasion for my 60th birthday, and i couldnt be happier with how it all turned out. Thank you to everyone at the Sheraton Denver Downtown for helping this be the perfect weekend.

4

stephanie

Sep 12, 2025

·

Stayed 1 night

I hate to say the front desk staff is terribly untrained. I had to fight for the breakfast add on I purchased. I paid here on the application, in advance, for the total stay of two nights, and made sure to save my two checkout invoices that showed a zero balance on departure. Two days later they billed my Amex for an additional night when I was long gone. I contacted corporate and now I am waiting, and additionally made a dispute with AMEX for $310. Watch your charges !!!!

2

Jonathon

Oct 27, 2025

·

Stayed 1 night

Well first off vallet completely rude , then the room wasnt even clean opened up a drawer and there were under clothes . Had to call service to come get them and he was rude as hell as well sorry we spent almost 400 to come enjoy the hotel and have a night out. This hotel is the only one we ever stay at when we come to denver , we have always had the beat experience he but this time was the worst ever. I get there was an event going on but you dont need to treat people that way. I know this wont get anywhere but i needed you guys to know . Thanks for treatment us like we were trash.

6

Jacob

Jan 21, 2024

·

Stayed 1 night

Terrible valet service waited over 45 minutes each time

10

Allen

Jul 8, 2024

·

Stayed 2 nights

Excellent stay! Friendly staff, clean room, great pool!

4

Sandy

Sep 10, 2023

·

Stayed 1 night

Front desk staff "promised" my room would be ready when I requested an early check-in at the time I was making my reservation. Front desk staff, upon checking in, just shrugged their shoulders and were extremely unsympathetic when I was informed my room was not ready. I then waited 2 hours in the lobby. Room was very small with just enough room for the king bed and a small table with one tiny chair. Had to take 2 different elevators and walk across a skyway to reach my room.

10

Regine Thermy Jean

Aug 11, 2025

·

Stayed 4 nights

I actually enjoyed my stay. Staff was pleasant and very helpful.

10

Frank G.

Jan 2, 2024

·

Stayed 1 night

Fast and easy check in. Staff is friendly and helpful. The room was excellent and the bed was comfortable. Highly recommended.

4

Byoung-Do

Jul 28, 2025

·

Stayed 2 nights

They added $27+tax of destination charge per night. It was a hidden fee added on top of the reservation price I had already paid through Expedia, which makes the total amount of payment way more expensive. It was not clearly stated during the reservation process, and the hotel staff was very rude about explaining the unexpected hidden fee.

10

Antonio

Jan 23, 2023

·

Stayed 2 nights

One of the front desk receptionist “Connor” was very welcoming and helpful along with the rest of the staff. Staff exceeded things we asked for and allowed us to late check out with no charge. Very clean and comfortable stay

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AI-generated summary based on recent guest reviews

Location

Walkable to restaurants, shopping, and events on or near 16th Street Mall. Construction and tricky access or parking are common drawbacks.

Related guest reviews

10

anu

Jul 27, 2025

·

Stayed 3 nights

Convenience is everything and this property has all the Convenience to everything.

8

Shaun

Jul 9, 2024

·

Stayed 3 nights

16 Street was torn up. Not your fault. It made accessing the hotel inconvenient.

10

Edwin

Dec 16, 2024

·

Stayed 1 night

We were in Denver for the Christmas market and lights at the Capital. The Sheraton was a great choice, very easy walk to all the events. It was nice to come back to a clean and quiet room, great night sleep! Would recommend and go back next time we are in Denver, Thanks!

10

Juan

Feb 29, 2024

·

Stayed 3 nights

Good location and comfortable stay.

4

Lezlie

Aug 18, 2025

·

Stayed 3 nights

It is downtown with great walkability to shopping, movies, restaurants, bars and entertainment. Scooters everywhere for quick transportation. A few homeless in the area but also well lit and patrolled by police. Felt safe and had a cool vibe. Hotel online check in was not great, ended up just checking in at the hotel desk. Not friendly. Maid service was knocking on the door at 8:10 am on check out day. Dang!! Thought I was on vacation! Not cool!

10

Jeremy

Dec 22, 2024

·

Stayed 1 night

Great hotel. Convenient and close location.

8

Sara

Oct 4, 2025

·

Stayed 2 nights

Good location

10

Daniela

Aug 12, 2025

·

Stayed 3 nights

Food options for the conference were excellent and relatively healthy. Internet access was not great - slow, and had to keep checking back in. The room and the bed were very comfortable. Great location in the heart of downtown Denver.

10

Bethany

Jun 30, 2025

·

Stayed 2 nights

Great location!

10

Amaury

Jun 27, 2025

·

Stayed 7 nights

Excellent service and location!

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AI-generated summary based on recent guest reviews

Dining

Food and drinks receive strong feedback, from breakfast and cocktails to conference catering, with several on‑site options. Some guests felt prices and add‑on fees reduced value.

Related guest reviews

10

Chelsea

Aug 18, 2025

·

Stayed 2 nights

Super nice facilities for a great price. They have good food and cocktails, perfect location for shopping and restaurants, and the pool was super! Will definitely stay again.

8

Amy

Sep 1, 2024

·

Stayed 2 nights

For $500 a night, it could at least offer free coffee. The Yard House restaurant attached had amazing food!

10

Laura

Mar 21, 2025

·

Stayed 3 nights

Great conference hotel! Rooms are exceptional, well taken care of. Staff is great! Many food options, too.

6

Susan

Jul 6, 2025

·

Stayed 7 nights

The location was good, the bed comfortable, shower worked. The laundry required putting $10 in an app that didn’t work, after being told a credit card would work and it didn’t. Although I paid an extra $27 + tax PER DAY for a destination fee, it only provided extra WiFi and $20 off on food and beverage WHEN BOUGHT AT HOTEL ( and a tiny dessert for two if I got back to the hotel before 6.) Credit for food & bev not cumulative, and not provided when we didn’t remember to buy breakfast at the snack bar, although still charged the full $27. Not a good deal. Since they didn’t have room for our van at a cost of $64 a day, we found a cheaper lot 2 blocks away via SpotHero, through no help from valets.There was no room service menu in the room. The breakfast buffet cost $28 plus tax and tip. $250/night was a lot for us. Our room was the longest possible walk from the elevator. No tub. Could request a microwave delivered, since not in the room. A lot of construction on 16th mall.

10

Amy

Nov 13, 2025

·

Stayed 3 nights

breakfast at 16 commons was great, for our business breakfasts-barely any choices for non-dairy eater. Lunch was better for my diet restrictions. drinks in coolers were never cold. Towels are terrible, they are like sandpaper and don't absorb well. I did not need service daily and thought it said every other day, hung towels up and were replaced daily. meetings spaces were actually comfortable, usually they are freezing but no issues.

8

Dallas

May 18, 2024

·

Stayed 1 night

Super breakfast, great wait staff. Felt ambushed by the "resort" charge. Nice guitar player at the bar from 5-7.

10

Daniela

Aug 12, 2025

·

Stayed 3 nights

Food options for the conference were excellent and relatively healthy. Internet access was not great - slow, and had to keep checking back in. The room and the bed were very comfortable. Great location in the heart of downtown Denver.

10

Mary Ann

Jun 14, 2025

·

Stayed 1 night

Great hotel with Awesome food and drinks. Hotel is very nice. Great shopping and restaurants around. Had a Great time.

10

Gabrielle

Mar 29, 2024

·

Stayed 1 night

Super clean, comfortable and the staff was friendly. The restaurant had a wonderful breakfast, the waiter Juan was very friendly and attentive.

8

Jeff

Oct 14, 2024

·

Stayed 3 nights

Overall the stay was fine, the two buildings wasn't as great dealing with up one elevator, across a skyway, and up another was annoying to get out, and to pay $55/day for breakfast? Not that great along with the $25/day 'resort fee' that every hotel seems to use nowadays. Otherwise, the employees were great. Very friendly, the construction sucked around town, but otherwise close to everything needed.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $400	2 $348	3 $535	4 $749	5 $395	6	7
8 $300	9 $254	10 $294	11 $272	12 $322	13 $1,137	14 $272
15 $252	16 $332	17 $437	18 $363	19 $340	20 $354	21 $494
22 $290	23 $204	24 $181	25 $184	26 $169	27 $187	28 $182
29 $184	30 $227

Su	Mo	Tu	We	Th	Fr	Sa
		1 $239	2 $244	3 $311	4 $380	5 $562
6 $1,137	7 $389	8 $239	9 $248	10 $241	11 $231	12 $192
13 $222	14 $209	15 $184	16 $172	17 $176	18 $197	19 $192
20 $204	21 $217	22 $181	23 $182	24 $192	25 $184	26 $197
27 $201	28 $209	29 $218	30 $257	31 $284

Sheraton Denver Downtown Hotel

Prices for Sheraton Denver Downtown Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed, City View

Room, 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Executive Suite, 1 Bedroom

Room, 1 King Bed (City View)

Room, 2 Queen Beds

Suite, 1 Bedroom

Room, 2 Queen Beds, City View

Presidential Suite, 1 Bedroom

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Executive Suite, 1 Bedroom, Corner

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed (Hearing Accessible)

Guest reviews of Sheraton Denver Downtown Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Denver Downtown Hotel

Considering this hotel for your Denver trip?

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