Name: Best Western Gold Poppy Inn
Address: 4930 West Ina Road, Cortaro, Tucson, Arizona, United States of America, Tucson, Pima County, US
Price range: $83–$125 per night
Rating: 8.3

What guests think

At Best Western Gold Poppy Inn, travelers frequently praise the friendly, accommodating staff, generally clean and comfortable rooms, and the convenient location just off I-10 near dining and fuel, making it a practical stop for road trips.

Many reviews report recurring issues with the pool and hot tub being closed, dirty, or lukewarm, and parking can be tight. Breakfast feedback is mixed: several guests enjoyed hot, varied options, but others found items empty, the area crowded, and beverages inconsistent. Rooms are generally comfortable, though some feel dated, with occasional noise from the freeway or equipment and intermittent maintenance hiccups. Expect a convenient roadside stay with friendly service and uneven amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub issues are common, including closures and poor water quality; parking is sometimes limited. Some note hot or stuffy elevators, and one review mentioned a tiny gym.

Related guest reviews

8

John

May 28, 2024

·

Stayed 4 nights

This is a good place to stay, and we like their one bedroom rooms. The only complaint I have is that the jacuzzie seldom works. The problem for me is that I like to stay at hotels who have a jacuzzie, but it is a real disappointment when they are not working. It seems to me that they should take extra care to keep it operating.

8

Robert

May 15, 2023

·

Stayed 2 nights

Had reservations for several rooms and front desk accommodated early check in for 2 rooms. Next day was able to make a late checkout for one of rooms. Only complaint would be the limited parking as there is other hotels on both sides

8

Karen

Apr 13, 2025

·

Stayed 1 night

Disappointed that pool and spa were closed.

4

Fermin

Mar 29, 2025

·

Stayed 1 night

The pool was broken the hot tub was broken . People who pick places for recreation are disappointed when things don’t come together. Although the host did ask if we could use the pool next-door, we went to the hotel next-door and there was no heat there in the water so we came back. I really think there should be compensation a free night a free meal something people. People select hotels based on their amenities. if the amenity is a bathtub and you go there and there is a shower or the amenity is a pool and a hot tub and there is no recreation at all. You feel slighted and you’ve paid for an 8.0 hotel or greater.

6

Beverly

Nov 17, 2024

·

Stayed 4 nights

Rooms were adequate. Our refrigerator was broken. Staff were mostly friendly. Breakfast was okay. Swimming pool was small and hot tub was warm.

8

Lupe

Mar 2, 2024

·

Stayed 1 night

Well lighted parking. A bit difficult to find as it was tucked behind another motel. Right next to freeway but not too bad and I was exhausted so was able to sleep through the noise . Night clerk wasn't friendly but morning clerk made up for it. All in all, I'd stay here again.

6

Cecilio

Mar 16, 2025

·

Stayed 1 night

The swimming pool and hot tub were not working and were actually green like they hadn't been in use for a while. The back door didn't lock you could walk in without a key card.

10

John

Aug 2, 2024

·

Stayed 2 nights

Again, the jacuzzi was not in operation.

6

Ted

Aug 28, 2025

·

Stayed 1 night

The elevator was hot and stuffy. Our room was hot with the AC off. Morning breakfast didn't start until 7am, which is 9am in Texas. Too late. Only stay there because of the Denny's next door.

6

Dale

Oct 26, 2024

·

Stayed 1 night

I’m unsure as to why this property has such great scores on hotels.com. Front desk staff were great - friendly and helpful. After that, I was not wowed at all. Pillows were super hard and uncomfortable. The fitness room was tiny and the single treadmill was inoperable and appeared to be that way for some time. Maid service started cleaning rooms nearby at 8am (checkout is 11am), and because the walls are super thin the cleaning created quite a racket in the room next to mine. The breakfast was so-so at best. No plans on returning to this property.

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Cleanliness

Many guests found rooms clean. However, recurring comments cite stained or smelly carpets, occasional bathroom misses, dusty surfaces, and inconsistent housekeeping.

Related guest reviews

10

Esther

Nov 1, 2023

·

Stayed 1 night

Room was mostly clean. Big stain on the carpet. But otherwise a great stay

6

Jay

Mar 11, 2024

·

Stayed 2 nights

When we checked in, and I first used the bathroom I noticed urine spatter on the floor in front of the toilet. My husband used the bathroom before I did but there seemed to be more spatter than one use. The shower dispenser for body wash was empty in our room and also in the second room we rented. After showering I discovered that there was no hair dryer in our room.when we reported this and were told it was ,mounted on the wall next to the sink. It was not. There was a bracket but no hair dryer. We were not provided with one before we left a hour later. The breakfast buffet seemed limited as far as fresh fruit was concerned.

4

Amber

Feb 19, 2023

·

Stayed 3 nights

This place is so badly run down. Pool was out of order. No hottub. Our room was gross, dirty, fruit loops in the ac unit. Stains splashed up on the walls and ceiling. Just seriously gross. I would NEVER stay here again.

6

William

Mar 10, 2024

·

Stayed 8 nights

During an 8 night stay, the room was only cleaned twice, and we had to request that it be cleaned for those events. Everyday, we had to ask for clean towels. The checkout clerk could only access a receipt for half of our stay, and was unable to provide us with credit for the stays on our Best Western account.

6

william

Feb 10, 2023

·

Stayed 3 nights

Front staff was friendly. Room didnt get cleaned the first night. Carpet was very dirty. Dont they ever clean them? Lights and flat areas in the room were so dusty prople eere writing in the dust

8

Carlos

Jun 6, 2025

·

Stayed 1 night

the room is. clean but. the carpet is old and has a smell

10

Andrew

Nov 10, 2025

·

Stayed 1 night

Clean room.

10

Elena

Sep 28, 2025

·

Stayed 1 night

Check in lady was sweet, helped with us any issue we had with a smile. Clean room

4

Patrick

Mar 13, 2025

·

Stayed 2 nights

Eh…too expensive for what you get. You can hear the noise in the hallways and the traffic from the Interstate. The rooms need a thorough cleaning as my feet were black on the bottom from the carpet. Some of the towels were missing from the room and we ran out of shower gel. There was no mat for the shower and it was slippery in the tub without one. BE CAREFUL We stayed two nights and there was no housekeeping, not even to empty the trash or replace towels.. talk about the cheap side. I had to get missing towels from the desk clerk. I’m a BW Platinum member and there was no offer of water or any bonus. They stopped evening cookie service so another special service perk gone. Does it seem like I’m being petty? It would just be nice to get something extra for $100 a night besides a semi comfortable bed and a noisy a/c unit. TV programming was a 5 and breakfast was a 6. BW has really gone down hill….at least at this location.

8

Carie Jo

Mar 4, 2025

·

Stayed 3 nights

There was a stain on the carpet but I liked the breakfast because they changed it up a little each day.

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Rooms

Rooms are generally comfortable and often quiet, with some larger or suite layouts available. Decor can feel dated, with occasional appliance or freeway noise, limited outlets/USBs, and sporadic issues like TV or hot water quirks; Wi-Fi drew a rare complaint.

Related guest reviews

10

Vicki

Feb 11, 2025

·

Stayed 1 night

This hotel is right off I-10 and in a good location for food and shopping. Satisfactory breakfast, comfortable beds, and friendly staff.

10

Claudia

Feb 7, 2023

·

Stayed 1 night

Our room had a separate bedroom, a comfortable couch and over stuffed chair. We stayed for a week for the Tucson gem show. Having a bit of extra space was really nice.

8

Santa Terry

Mar 6, 2025

·

Stayed 1 night

The refrigerator made a lot of noise at night. And da side entrance door for going or coming in, slams loud.

10

Sharon

Jul 20, 2023

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Stayed 1 night

For an older hotel, this hotel a good place to stay. The staff was very friendly. The room was clean and comfortable. The bedside lamps only had one outlet to use, instead of two. Would have been nice to have two. There is a breakfast area, wasn’t interested in the selections….decided on the Denny’s around the corner.

6

Neil

Mar 7, 2023

·

Stayed 1 night

Rented a suite. Room was ok, but nothing special. Bed was very hard, but slept ok. Sofa bed was very uncomfortable, the mattress didn't have any passing over the springs.

8

Rebecca

Apr 19, 2024

·

Stayed 1 night

Good stay but there were no USB ports to charge phones.

6

Ron

Oct 10, 2023

·

Stayed 2 nights

Wi-Fi terrible. Stool seat broken!

8

Isaiah

Dec 4, 2023

·

Stayed 1 night

Convenient place to stay. The refrigerator was nice to have in the room. Breakfast was good. There was something wrong with the TV in our room.

8

Brian

Nov 22, 2024

·

Stayed 1 night

Very comfortable and quiet. Friendly and helpful staff. Room was acceptable and clean but could use some upgrades. Included breakfast was good. We would stay again.

8

Beverly

Nov 18, 2025

·

Stayed 1 night

Bed was very comfortable, but the laminate flooring could have been cleaner. Considering the Inn is right next to I-10, it was surprisingly quiet. And I felt safe, which is important to me. Breakfast was okay, but the orange juice was brown. I would probably stay here again for the price.

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Service

Service is frequently praised as friendly, welcoming, and accommodating, with staff assisting on room placement, follow-up calls, and changes. A few guests reported rude or unhelpful interactions or billing frustrations.

Related guest reviews

10

Amanda

Mar 19, 2025

·

Stayed 1 night

Thoroughly enjoyed our stay, excellent customer service

10

Tomilee

Oct 31, 2025

·

Stayed 1 night

The staff placed me in a first-floor room with easy access to the back door and away from the elevators and lobby.

6

Quentin J.

Jan 5, 2025

·

Stayed 1 night

The location was great, but the staff was unresponsive, the facilities was rundown, and the breakfast was disappointing.

10

Adrianne

Oct 6, 2024

·

Stayed 2 nights

Staff was very welcoming upon arrival. We received a call from the front desk shortly after checking into our room to make share we had everything we needed. Our room and the rest of the facility was very clean. Breakfast area was nice and food was hot and well stocked. Will definitely stay here again on our next trip to Tucson.

6

Richard

May 2, 2023

·

Stayed 1 night

Although the property was adequate, the morning desk clerk was extremely rude refusing to give me a copy of the receipt even though she was holding it in her hand! This was the only hotel during a cross country trip, including other Best Western that did so!

10

Joshua

Jul 18, 2025

·

Stayed 1 night

Great service

10

Randi

Dec 26, 2024

·

Stayed 2 nights

The hotel staff were excellent! Patrick checked us in and he was amazing! He was incredibly nice and accommodating. Everyone working there was very sweet. Property was right off the freeway, but not noisy at all. There were breakfast options, but I woke up too late so I just walked to Dennys.

10

Ingrid

Mar 30, 2024

·

Stayed 1 night

Due to a reservation glitch caused by Hotels.com … not by the Hotel… Poppy Gold staff was incredibly accommodating. It took one hour to resolve the issue with Hotels.com we were upgraded to a suite at no extra cost for the Inconvenience! Besides that… beautiful Hotel and we would definitely stay at the Poppy Gold of Tucson again.

2

Patricia

Mar 11, 2024

·

Stayed 2 nights

We were not aware that the facility was not pet friendly until we arrived. We had previously stayed the the Foothills in Tucson, which was very pet friendly. The receptionist made no effort to assist us in finding other accommodations except to point at the Red Lion next door. We drove on the Gila Bend and stayed at a fabulous Best Western.

10

Elena

Sep 28, 2025

·

Stayed 1 night

Check in lady was sweet, helped with us any issue we had with a smile. Clean room

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Location

Very convenient off I-10 and close to restaurants, gas, and routes to Saguaro NP; some find the property tucked behind other hotels and a bit tricky to locate. Many reported quiet stays despite the freeway, though occasional noise occurs.

Related guest reviews

8

David

May 13, 2023

·

Stayed 1 night

Great for passing through Tucson. The hotel is not close to downtown if you're going to visit the city but I was just driving through and this was a perfect stay for that.

10

MINDY

Apr 20, 2025

·

Stayed 1 night

It was a very nice clean hotel. I did have a problem with the hot water because it was reversed. But once the staff helped me realize that it wasn’t a big deal. I liked how it was kind of tucked behind another hotel. That helped me feel like bike was safer, and the parking lot was well lit. It was close to 1-10 which is nice when just passing through. Also there was a Denny's close by so I was able to walk over and get something to eat. There wasn’t much of a view but I don’t think many Tucson hotels do. So not a big deal. It was a little confusing to me because when you’re first pulling up you see one hotel but two hotel signs. You just keep going on this little alley past the travel lodge and then you get to the hotel.

10

George

Nov 11, 2024

·

Stayed 2 nights

Only difficult part was finding proper driway and entrance...wedged between 2 other hotels... Sign only says Best Western... No mention of Golden

10

Vicki

Feb 11, 2025

·

Stayed 1 night

This hotel is right off I-10 and in a good location for food and shopping. Satisfactory breakfast, comfortable beds, and friendly staff.

8

Lisa

Apr 25, 2023

·

Stayed 2 nights

Great location for Saguero NP. Ina road has all the things you need.

8

Lupe

Mar 2, 2024

·

Stayed 1 night

Well lighted parking. A bit difficult to find as it was tucked behind another motel. Right next to freeway but not too bad and I was exhausted so was able to sleep through the noise . Night clerk wasn't friendly but morning clerk made up for it. All in all, I'd stay here again.

8

Robert

Jan 10, 2024

·

Stayed 1 night

Clean and modern, but architecture was a bit sterile. Great access to I-10 as well as Saguaro National Park.

8

Aaron

Feb 26, 2024

·

Stayed 2 nights

Easy access off and on to the freeway. Away from the hustle and bustle of the downtown area.

10

Linda

Apr 3, 2024

·

Stayed 1 night

Easy I-10 access

8

MARCELIA

Aug 4, 2025

·

Stayed 1 night

Close to I-10, gas and food.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is mixed: many enjoyed hot selections and some variety, while others encountered empty or inconsistent items, a crowded area, and beverages that sometimes tasted off. Afternoon cookies and lobby drinks were a pleasant extra for some.

Related guest reviews

6

Quentin J.

Jan 5, 2025

·

Stayed 1 night

The location was great, but the staff was unresponsive, the facilities was rundown, and the breakfast was disappointing.

10

Karla

Mar 14, 2023

·

Friendly staff, clean, good price. Great breakfast! Would stay again!

8

ronald

Mar 14, 2025

·

Stayed 4 nights

Comfortable clean rooms and nice hot breakfast with variations each morning. Bummer that the hot tub was not working during our stay. Breakfast room a bit small for the size of the hotel.

10

Kevin

Mar 26, 2025

·

Stayed 3 nights

We had a very specious comfortable, clean room. The hot breakfasts were great.

8

Kristen

Nov 13, 2023

·

Stayed 1 night

We loved the cocoa and tea bar in the lobby, along with mints, cookies, and lemonade. We had a third floor room and slept well, even if the hotel was right off the freeway. The breakfast area was a bit small and felt crowded. An adult TV show was on while my kids were sitting below it hearing crude jokes. There weren't many options for vegan eaters. Also, we were sad the hot tub didn't actually work.

6

Kevin

Nov 23, 2025

·

Stayed 1 night

Staff was very nice, but that was one of the worst and most stressful breakfasts I've ever encountered. First you need to start it earlier people are gone at 7am. We arrived at 715 and the yogurt machine and the pancake machine was down. Both just simply needed to be filled. Eggs gone, sausage gone, bagels where are you, orange juice was half water 100%. My kid was not happy. People fighting over what is left and I had to ask 5 people to move just to throw my plate of toast away. Pros: apple Juice was good. Everything else just gave me anxiety. Not s good way to start your day and specifically read reviews for a good breakfast place for my family. Next time I'll pay 50 elsewhere vs 125 and use the extra for Dennys.

8

Amanda

Oct 15, 2024

·

Stayed 5 nights

Very good stay, excellent breakfast. Fresh cookies in the lobby and the staff was very friendly.

6

Ted

Aug 28, 2025

·

Stayed 1 night

The elevator was hot and stuffy. Our room was hot with the AC off. Morning breakfast didn't start until 7am, which is 9am in Texas. Too late. Only stay there because of the Denny's next door.

10

Grahame

Mar 13, 2025

·

Stayed 1 night

Check in was quick and friendly. A phone call 20 min later to see if room was all good and if anything else needed was a nice touch. Room was excellent, all facilities needed plus a decent chair to sit in was great. Very clean bathroom. Some modern usb and usb c charging ports would be welcomed. Breakfast hot n tasty with nice variety.

8

Jennifer

Oct 28, 2024

·

Stayed 2 nights

Check in was good super friendly . Room is outdated small but clean. They even came to clean and change all of our sheets and towels the second day in. I loved that since most hotels don’t really want to do that. The pool was clean the jacuzzi was great worked first day in but second night it was not working temperature wise. The breakfast is awful I’m sorry ! Don’t try the gravy plz. ! The tv is small but you can login to your Netflix account which is a plus. And most importantly we always check for bed bugs first thing and there was no sign of any at all !

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$150
March	$116
April	$106
May	$96
June	$89
July	$79
August	$81
September	$82
October	$90
November	$95
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $115	3 $125
4 $92	5 $94	6 $94	7 $99	8 $106	9 $105	10 $105
11 $88	12 $97	13 $90	14 $102	15 $104	16 $96	17 $101
18 $95	19 $102	20 $99	21 $97	22 $99	23 $103	24 $101
25 $98	26 $99	27 $94	28 $102	29 $99	30 $102	31 $101

Best Western Gold Poppy Inn

Prices for Best Western Gold Poppy Inn

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of Best Western Gold Poppy Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Best Western Gold Poppy Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $91
20 $83	21 $87	22 $87	23 $83	24 $83	25 $83	26 $83
27 $83	28 $88	29 $83	30 $87