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Eric Vökel Boutique Apartments - Atocha Suites

From

$250
/ night
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From

$250
/ night

About this property

Experience an abundance of unparalleled facilities and features at Eric Vökel Boutique Apartments - Atocha Suites.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apar...
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  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Family Room

  • Safe-Deposit Box

  • Pool Outdoor

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Location

Vizcaya 9, Palos de la Frontera, Madrid, Spain

Room options

One-Bedroom Apartment with Terrace

Room details

1 Full Bed
1 Sofa Bed

Sleeps 4

431 ft²

Balcony
Air Conditioning
Heating
Kitchen
Plunge Pool

Room #62243424

One-Bedroom Apartment

Room details

1 Full Bed
1 Sofa Bed

Sleeps 4

431 ft²

Air Conditioning
Heating
Kitchen
Plunge Pool

Two-Bedroom Apartment with 2 Bathrooms

Room details

2 Twin Beds
1 Full Bed
1 Sofa Bed

Sleeps 6

646 ft²

Air Conditioning
Heating
Kitchen
Plunge Pool

Two-Bedroom Apartment with 1 Bathroom

Room details

1 Full Bed
2 Twin Beds
1 Sofa Bed

Sleeps 6

592 ft²

Air Conditioning
Heating
Kitchen
Plunge Pool

Superior Apartment with Parking

Room details

1 Full Bed
2 Twin Beds
1 Sofa Bed

Sleeps 6

1507 ft²

Air Conditioning
Heating
Kitchen
Plunge Pool
Private Entrance

Room #62243425

Room details

Private Bathroom

Guest reviews of Eric Vökel Boutique Apartments - Atocha Suites

What guests think

AI-generated summary based on recent guest reviews

At Eric Vökel Boutique Apartments - Atocha Suites, travellers praise the clean apartments and convenient access to Atocha station and major museums, while noting friendly daytime staff but inconsistent after‑hours support and occasional street noise.

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Facilities

Good

Cleanliness

Clean

Service

Mixed

Location

Convenient

Dining

Unknown

Was this helpful?

8

jade

IAN-logo

Aug 13, 2026

·

Stayed 5 nights

Really lovely place to stay, apartment had everything that we needed. Have stayed at other Erik Vokel apartments and they are always a high standard of accommodation. There was however something that we found quite bizarre during our stay. When we checked in we were told that the host would arrange for our towels to be changed on the 3rd day at 9am in the morning. I set an alarm to make sure we were up and not still in bed for when the cleaner arrived, but by 11am when we were getting ready to go out for the day they still hadn’t arrived. We went to reception on our way out just to check that someone would still come that day and was told that they didn’t come at 9am as we were in the room and they wouldn’t change the towels whilst we were there. I was unsure how they would know we were still in the room as you don’t pass the reception or anything when you come in or out of the entrance. The receptionist told me that they monitor the sound in the room and thats how they know if you are in or not. I find this quite bizarre and have never experienced anything like this wherever else I have stayed. I obviously don’t think they are listening in to your conversations or anything, but it just seemed a strange process to avoid someone coming into your room at a time you have agreed.
Really lovely place to stay, apartment had everything that we needed. Have stayed at other Erik Vokel apartments and they are always a high standard of accommodation. There was however something that we found quite bizarre during our stay. When we checked in we were told that the host would arrange for our towels to be changed on the 3rd day at 9am in the morning. I set an alarm to make sure we were up and not still in bed for when the cleaner arrived, but by 11am when we were getting ready to go out for the day they still hadn’t arrived. We went to reception on our way out just to check that someone would still come that day and was told that they didn’t come at 9am as we were in the room and they wouldn’t change the towels whilst we were there. I was unsure how they would know we were still in the room as you don’t pass the reception or anything when you come in or out of the entrance. The receptionist told me that they monitor the sound in the room and thats how they know if you are in or not. I find this quite bizarre and have never experienced anything like this wherever else I have stayed. I obviously don’t think they are listening in to your conversations or anything, but it just seemed a strange process to avoid someone coming into your room at a time you have agreed.

8

andrea

IAN-logo

Jul 12, 2026

·

Stayed 4 nights

the location and the space itself were incredible. but when we arrived late at night, and the automated 24/7 check-in kiosk was out of printable cards, the check in process with my three children became extremely stressful. a staff person did arrive and after close to thirty minutes was able to let us into the apartment. no other staff followed up with us. ever. never saw or heard from another eric vökel professional at all. which was disappointing given the stressful circumstances of our first night.
the location and the space itself were incredible. but when we arrived late at night, and the automated 24/7 check-in kiosk was out of printable cards, the check in process with my three children became extremely stressful. a staff person did arrive and after close to thirty minutes was able to let us into the apartment. no other staff followed up with us. ever. never saw or heard from another eric vökel professional at all. which was disappointing given the stressful circumstances of our first night.

10

Alejandra

EXP-logo

Jul 2, 2026

·

Stayed 2 nights

The front desk staff went above and beyond to help us in everything! It was a very nice stay! Excellent location!
The front desk staff went above and beyond to help us in everything! It was a very nice stay! Excellent location!

10

Adnan

EXP-logo

Jun 26, 2026

·

Stayed 2 nights

Clean room, easy check in
Clean room, easy check in

6

Dominique

EXP-logo

Jun 17, 2026

·

Stayed 1 night

The check in system was not working and the there was no desk help since they leave at 5. The scanner was down so we had manually enter all the info which was a lot but it malfunctioning and keep starting over. the elevator was not working so we had to carry all the luggage upstairs. The pool was dirty and full bugs and hair. and the room keys didn’t unlock the main entrance door when coming and going so we got stuck for a while until we realized that they send a separate code upon check in through email which also had zero information of the property lay out so we had no idea where anything is. For how expensive it was, it was a total rip off
The check in system was not working and the there was no desk help since they leave at 5. The scanner was down so we had manually enter all the info which was a lot but it malfunctioning and keep starting over. the elevator was not working so we had to carry all the luggage upstairs. The pool was dirty and full bugs and hair. and the room keys didn’t unlock the main entrance door when coming and going so we got stuck for a while until we realized that they send a separate code upon check in through email which also had zero information of the property lay out so we had no idea where anything is. For how expensive it was, it was a total rip off

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 18:00

Before 11:00


Good to know

Additional policies and info about this property.

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FAQs about Eric Vökel Boutique Apartments - Atocha Suites

Is parking available at the property?

Self-parking is available on-site for a fee of EUR 20 per day.


Does the property allow pets?

Pets are allowed with a fee of EUR 30 per pet, per day. Service animals are exempt from fees.


What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and should be arranged at least 48 hours in advance.

What is the location of the property in relation to key landmarks?

The property is centrally located in Madrid, within a 5-minute drive of Prado Museum and El Retiro Park. It is 0.3 mi from Museo Nacional Centro de Arte Reina Sofía and 1.3 mi from Puerta del Sol.


Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.


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Prices for upcoming dates

October 2026
November 2026

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Prices in USD for 2 guests, updated daily.



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