Novotel Freiburg am Konzerthaus
US$173
/ night
Avg. for October
Prices for Novotel Freiburg am Konzerthaus
Select dates to see prices and availability
US$173
/ night
Avg. for October
Monthly average prices
Nightly prices at Novotel Freiburg am Konzerthaus average US$133 in the cheapest month (February) and US$200 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$135 |
| February | US$133 |
| March | US$147 |
| April | US$171 |
| May | US$173 |
| June | US$174 |
| July | US$184 |
| August | US$169 |
| September | US$200 |
| October | US$173 |
| November | US$156 |
| December | US$187 |
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Oct · US$173
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Most expensive: September (~US$200)
Cheapest: February (~US$133)
About this property
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Amenities
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Freiburg im Breisgau? This hotel has 2885 square feet (268 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at La Rotonde, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 219 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Location
With a stay at Novotel Freiburg am Konzerthaus in Freiburg im Breisgau, you'll be just steps from Southern Black Forest Nature Park and Goethe Institute. This spa hotel is 23.8 mi (38.3 km) from Feldberg Ski Resort and 0.1 mi (0.1 km) from Freiburg Concert Hall.
What's nearby
Southern Black Forest Nature Park(0.1 Miles)
Goethe Institute(0.1 Miles)
Freiburg Concert Hall(0.1 Miles)
Blue Bridge(0.1 Miles)
University Library Freiburg(0.2 Miles)
Freiburg Theater(0.2 Miles)
University of Freiburg(0.3 Miles)
University Church(0.3 Miles)
Breisacher Gate(0.4 Miles)
Colombischlossle(0.4 Miles)
Bertoldsbrunnen(0.4 Miles)
Martinstor Gate(0.4 Miles)
Rathausplatz(0.5 Miles)
Old Town Hall(0.5 Miles)
Bachle(0.5 Miles)
Mulhouse (MLH-EuroAirport)(47.1 Miles)
EuroAirport Airport (BSL)(47.2 Miles)
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Location
Konrad Adenauer Platz 2, Mitte, Freiburg im Breisgau, Baden-Württemberg, Germany
Southern Black Forest Nature Park (0.1 Miles)
Goethe Institute (0.1 Miles)
Freiburg Concert Hall (0.1 Miles)
Blue Bridge (0.1 Miles)
University Library Freiburg (0.2 Miles)
Freiburg Theater (0.2 Miles)
Room options
5
Superior Suite, 1 Double Bed with Sofa Bed
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
4
Superior Room, 1 Double Bed with Sofa Bed
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
6
Standard Room, 1 Double Bed with Sofa Bed
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
5
Superior Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
301 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Standard Room, 1 Queen Bed
Room details
1 Large Double Bed
237 ft²
HeatingWi-Fi (Free)Private Bathroom
7
Standard Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
258 ft²
HeatingWi-Fi (Free)Private Bathroom
1
Standard Room, 1 Queen Bed, Balcony
Room details
1 Large Double Bed
HeatingWi-Fi (Free)Private Bathroom
1
Room, 1 Double Bed with Sofa Bed, Balcony
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
5
Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
8
Standard Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
258 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Novotel Freiburg am Konzerthaus
8.1
Very good
Based on 3,745 verified reviews
Who stays here?
Business
22%
Couple
26%
Family
37%
Group
8%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Novotel Freiburg am Konzerthaus, travellers praise the central location by the station and old town, generally clean and spacious rooms, while noting dated decor, inconsistent service, and air conditioning and noise issues for some.
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What guests think
At Novotel Freiburg am Konzerthaus, travellers praise the central location by the station and old town, generally clean and spacious rooms, while noting dated decor, inconsistent service, and air conditioning and noise issues for some.
Breakfast is widely liked but considered expensive by several, and the bar or restaurant may be closed at times. Facilities draw mixed feedback: pool and sauna are appreciated yet small, sometimes cold or temporarily closed, and the gym is minimal or absent. Parking is convenient yet costly, and occasional maintenance or elevator problems occur. Overall, expect a practical, centrally based stay with solid convenience over style.
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AI-generated summary based on recent guest reviews
Facilities
Pool and sauna are appreciated but small and sometimes cold, with occasional closures. Parking is convenient yet expensive; bar hours can be limited, the gym is minimal or absent, and elevators have occasionally been down.
Related guest reviews
8
Juliana
26 Dec 2025
·
Stayed 3 nights
Das war sehr toll in diesem Hotel , dem Zimmer , dem Personel alles gut . Wir waren zufrieden aber die Parkeplazt leider sehr Teuer für 3 Tage.
Das war sehr toll in diesem Hotel , dem Zimmer , dem Personel alles gut . Wir waren zufrieden aber die Parkeplazt leider sehr Teuer für 3 Tage.
2
Clare
31 Aug 2023
·
Stayed 5 nights
After a six night stay in Novotel Munich we had a five night stay here in Novotel Freiburg. The difference in hotels was remarkable. The hotel in Munich was 5/5 but Freiburg Novotel was 1/5. The location is great - right by the station (trains, trams, buses) and town but that is where it ended. The description says it has a pool but for all six days it was ‘closed for cleaning’. We had travelled with a child and planned on using the pool every day so that was disappointing. The spa area was also closed ‘for cleaning’ throughout our stay. There was meant to be a bar/ restaurant area but that was often closed. For example we went to dine there Sunday night - closed. We then tried Monday night - closed. Breakfast is buffet style and is in a nice room and could be good if replenished but was sketchy. The hot food was poor quality and poorly cooked, the croissants dry, fruit non existent etc etc. The rooms are very tired and need refurbishing. Our air conditioning didn’t work and our tv broke down twice during our stay. The mini bar fridge didn’t work. The area is very noisy late at night as it’s on the way back to the station and you hear the drunks going home - quite a few hang around on the steps of the building next door too with the associated debris/smell. From about 5.45am the garbage vehicles, laundry, drinks deliveries start so don’t expect to sleep as you get woken up with the loud bangs. The staff aren’t interested and in hindsight we should have moved hotels on day 1.
After a six night stay in Novotel Munich we had a five night stay here in Novotel Freiburg. The difference in hotels was remarkable. The hotel in Munich was 5/5 but Freiburg Novotel was 1/5. The location is great - right by the station (trains, trams, buses) and town but that is where it ended. The description says it has a pool but for all six days it was ‘closed for cleaning’. We had travelled with a child and planned on using the pool every day so that was disappointing. The spa area was also closed ‘for cleaning’ throughout our stay. There was meant to be a bar/ restaurant area but that was often closed. For example we went to dine there Sunday night - closed. We then tried Monday night - closed. Breakfast is buffet style and is in a nice room and could be good if replenished but was sketchy. The hot food was poor quality and poorly cooked, the croissants dry, fruit non existent etc etc. The rooms are very tired and need refurbishing. Our air conditioning didn’t work and our tv broke down twice during our stay. The mini bar fridge didn’t work. The area is very noisy late at night as it’s on the way back to the station and you hear the drunks going home - quite a few hang around on the steps of the building next door too with the associated debris/smell. From about 5.45am the garbage vehicles, laundry, drinks deliveries start so don’t expect to sleep as you get woken up with the loud bangs. The staff aren’t interested and in hindsight we should have moved hotels on day 1.
8
David
21 Jan 2026
·
Stayed 1 night
Nice staff, albeit too few at times. Basic rooms, but clean. Great sauna. Nice bar but can be overwhelmed at peak times.
Nice staff, albeit too few at times. Basic rooms, but clean. Great sauna. Nice bar but can be overwhelmed at peak times.
8
Stephen
23 Mar 2023
·
Stayed 1 night
Stop over on our travels to Switzerland. Easy to find, secure parking and fairly centrally situated. Will use again.
Stop over on our travels to Switzerland. Easy to find, secure parking and fairly centrally situated. Will use again.
8
Yuk Yee
21 Jul 2024
·
Stayed 3 nights
We had a nice stay at the hotel. Location is great. It’s right next to the train station and Flix Bus stop. Breakfast is very good. However, one elevator (total 2) wasn’t working for 2 days out of the 3 days during our stay. Guests had to walk up and down stairs. I did inform the front desk staff that our room phone is not working on the very first day we checked in but they didn’t really care and never bother to fix it. It will be nice if some front desk staff could be more patient and friendly to Asian guests .
We had a nice stay at the hotel. Location is great. It’s right next to the train station and Flix Bus stop. Breakfast is very good. However, one elevator (total 2) wasn’t working for 2 days out of the 3 days during our stay. Guests had to walk up and down stairs. I did inform the front desk staff that our room phone is not working on the very first day we checked in but they didn’t really care and never bother to fix it. It will be nice if some front desk staff could be more patient and friendly to Asian guests .
8
robert
4 Aug 2025
·
Stayed 3 nights
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
10
Nadja
26 Apr 2025
·
Stayed 1 night
Der Pool ist ein Highlight sehr kalt für meine Verhältnisse aber den Kindern hat es nichts ausgemacht
Der Pool ist ein Highlight sehr kalt für meine Verhältnisse aber den Kindern hat es nichts ausgemacht
8
Yann
5 Mar 2025
·
Stayed 2 nights
Allgemein, das Hotel bietet alles was ein Familien braucht. Dieses Mal haben wir Malchance gehabt. Der Wellness Bereich war zum Renovierung geschlossenen.
Allgemein, das Hotel bietet alles was ein Familien braucht. Dieses Mal haben wir Malchance gehabt. Der Wellness Bereich war zum Renovierung geschlossenen.
10
shaney
30 Apr 2025
·
Stayed 1 night
Very clean hotel, spacious rooms and excellent location when having to catch early transportation. The only negative I would say is I booked this hotel in particular for the location, but more so because it had a pool. The pool looks far bigger in the pictures. 3-4 kids in there is almost enough to fill it. Pool and all areas were also very clean.
Very clean hotel, spacious rooms and excellent location when having to catch early transportation. The only negative I would say is I booked this hotel in particular for the location, but more so because it had a pool. The pool looks far bigger in the pictures. 3-4 kids in there is almost enough to fill it. Pool and all areas were also very clean.
8
Geraldine
6 Jun 2025
·
Stayed 2 nights
Un peu vieillot, salle de gym minuscule (un placard) et beaucoup trop humide. La gestion du parking semble compliquée...
Un peu vieillot, salle de gym minuscule (un placard) et beaucoup trop humide. La gestion du parking semble compliquée...
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms and public areas clean. However, cleanliness is inconsistent, with stained or old carpets and occasional housekeeping misses such as unclean bathrooms or incomplete refills.
Related guest reviews
10
Fabien
21 Dec 2025
·
Stayed 1 night
Hotel bien placé, propre et personnel au top.
Hotel bien placé, propre et personnel au top.
6
Paul
31 Jul 2025
·
Stayed 3 nights
This is an old hotel that has not been updated for many years and is not of the usual Novotel standard. Cleanliness was also poor - our room was not cleaned properly and we had to raise concerns about this. The location is convenient though and Freiburg was beautiful. Breakfast was fine.
This is an old hotel that has not been updated for many years and is not of the usual Novotel standard. Cleanliness was also poor - our room was not cleaned properly and we had to raise concerns about this. The location is convenient though and Freiburg was beautiful. Breakfast was fine.
8
Benjamin
7 Nov 2024
·
Stayed 1 night
Tolle Hotel. Volle 5 Sterne hätte es geben, wenn der Teppich im Zimmer nicht so dreckig gewesen wäre
Tolle Hotel. Volle 5 Sterne hätte es geben, wenn der Teppich im Zimmer nicht so dreckig gewesen wäre
10
Marlit
6 Nov 2025
·
Stayed 1 night
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
8
Michael
8 Jan 2023
·
Stayed 2 nights
Schön eingerichtetes Zimmer mit tollem Ausblick und großes Bad. Sehr sauber und tolles Frühstücksbuffet. Mit dem Aufzug alles gut zu erreichen (Zimmer, Lobby, Frühstück, Tiefgarage, Schwimmbad).
Schön eingerichtetes Zimmer mit tollem Ausblick und großes Bad. Sehr sauber und tolles Frühstücksbuffet. Mit dem Aufzug alles gut zu erreichen (Zimmer, Lobby, Frühstück, Tiefgarage, Schwimmbad).
8
Vania
10 Aug 2025
·
Stayed 3 nights
Albergo con ottimi servizi, piscina accessibile e facilità di parcheggio (a pagamento) in un posizione ottima e vicina al centro città. Purtroppo entrando in camera l'odore era sgradevole e la camera, seppure dotata di tutti i confort, non era stata pulita con attenzione; il tavolo era pieno di briciole e sotto il letto c'era una confezione vuota di patatine che è rimasta per tutto il nostro soggiorno ( nonostante la camera venisse "ripulita" tutti i giorni). Nel complesso comunque gradito.
Albergo con ottimi servizi, piscina accessibile e facilità di parcheggio (a pagamento) in un posizione ottima e vicina al centro città. Purtroppo entrando in camera l'odore era sgradevole e la camera, seppure dotata di tutti i confort, non era stata pulita con attenzione; il tavolo era pieno di briciole e sotto il letto c'era una confezione vuota di patatine che è rimasta per tutto il nostro soggiorno ( nonostante la camera venisse "ripulita" tutti i giorni). Nel complesso comunque gradito.
4
Florian
1 May 2025
·
Stayed 2 nights
WC war nicht sauber, Seifenspender war leer und wurde auch nach Information an der Reception nicht aufgefüllt, Kosmetiktücher wurden nicht nachgefüllt (es wurden nur 1 oder 2 Tücher in die Box gesteckt), was in zwei Zimmern der Fall war. Parkin war unterschiedlich teuer, je nach Auskunft der Reception.
WC war nicht sauber, Seifenspender war leer und wurde auch nach Information an der Reception nicht aufgefüllt, Kosmetiktücher wurden nicht nachgefüllt (es wurden nur 1 oder 2 Tücher in die Box gesteckt), was in zwei Zimmern der Fall war. Parkin war unterschiedlich teuer, je nach Auskunft der Reception.
10
Renata
2 Jan 2026
·
Stayed 3 nights
Quarto limpo e bom café da manhã.
Quarto limpo e bom café da manhã.
10
Gabriel
4 Dec 2024
·
Stayed 3 nights
O hotel é muito bem localizado para quem chega na cidade com carro, tendo um estacionamento compartilhado muito próximo e com o acesso direto por elevador. O quarto é espaçoso, estávamos em dois adultos, uma criança de 3 anos e um bebê de 7 meses. A cama é relativamente confortável, banheiro espaçoso, enfim, saldo extremamente positivo. O único ponto negativo é que no carpete havia um pedaço de pizza em um canto do quarto, talvez uma falha na limpeza.
O hotel é muito bem localizado para quem chega na cidade com carro, tendo um estacionamento compartilhado muito próximo e com o acesso direto por elevador. O quarto é espaçoso, estávamos em dois adultos, uma criança de 3 anos e um bebê de 7 meses. A cama é relativamente confortável, banheiro espaçoso, enfim, saldo extremamente positivo. O único ponto negativo é que no carpete havia um pedaço de pizza em um canto do quarto, talvez uma falha na limpeza.
6
Kathleen
12 Dec 2022
·
Stayed 1 night
Undergoing renovations. The carpet in our hotel room was very stained and dirty but everything else appeared tidy and clean.
Undergoing renovations. The carpet in our hotel room was very stained and dirty but everything else appeared tidy and clean.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable but many are dated, with old carpets and furnishings. Several guests report weak or non‑existent air conditioning and some noise, and in‑room safes are often missing; bed comfort varies.
Related guest reviews
10
KEVIN
1 Dec 2025
·
Stayed 1 night
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
8
Rolf
1 Dec 2025
·
Stayed 1 night
Hotel liegt super zentral ist aber auch schon etwas in die Jahre gekommen. Die Betten sind extrem hart und das Badezimmer ist alles andere als modern
Hotel liegt super zentral ist aber auch schon etwas in die Jahre gekommen. Die Betten sind extrem hart und das Badezimmer ist alles andere als modern
6
roger
8 Mar 2024
·
Stayed 2 nights
Great position of hotel. Staff ok Bar staff great Sara was fantastic Room clean and tidy Bathroom same Should have a safe in room
Great position of hotel. Staff ok Bar staff great Sara was fantastic Room clean and tidy Bathroom same Should have a safe in room
10
Marlit
6 Nov 2025
·
Stayed 1 night
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
6
Jan
12 Feb 2026
·
Stayed 3 nights
Also mal ehrlich, die Zimmer sind abgewohnt und heruntergekommen, Bad völlig veraltet. Das muss alles dringend renoviert werden. Im Vergleich zu anderen neuen Hotels … Teppichboden völlig inakzeptabel und dreckig. Keine Regendusche, alter Waschtisch, alter Schrank aus den 80ern. TV auch nicht gerade aktuell. Und das Frühstück … keine Bio Eier, Rühreier aus einer Eimasse… brrh … kein Lax, kein Roastbeef, keine hochwertigen Körnerbrötchen, wie sonst in Freiburg.., Einziger Pluspunkt: Schwimmbad & Sauna.
Also mal ehrlich, die Zimmer sind abgewohnt und heruntergekommen, Bad völlig veraltet. Das muss alles dringend renoviert werden. Im Vergleich zu anderen neuen Hotels … Teppichboden völlig inakzeptabel und dreckig. Keine Regendusche, alter Waschtisch, alter Schrank aus den 80ern. TV auch nicht gerade aktuell. Und das Frühstück … keine Bio Eier, Rühreier aus einer Eimasse… brrh … kein Lax, kein Roastbeef, keine hochwertigen Körnerbrötchen, wie sonst in Freiburg.., Einziger Pluspunkt: Schwimmbad & Sauna.
8
Alfred
26 Jun 2024
·
Stayed 3 nights
Leider war in unserem Zimmer kein Safe vorhanden
Leider war in unserem Zimmer kein Safe vorhanden
6
Sabrina
21 Dec 2025
·
Stayed 2 nights
Das Hotel liegt nicht schlecht. Wir hatten ein ruhiges Zimmer angefragt…leider scheint es in diesem hotel nicht ruhig zu sein, es rumpelt generell…ob Nachmitag oder 7h morgens…und Kinder im zimmer über uns….tja ausschlafen wieder zu Hause. Aber es ist sauber! Was eine echte Frechheit ist, sind die Parkgebühren. 55 eur für nicht mal 48h…keine spezialtarife, ich empfehle selbst woanders zu parkieren!
Das Hotel liegt nicht schlecht. Wir hatten ein ruhiges Zimmer angefragt…leider scheint es in diesem hotel nicht ruhig zu sein, es rumpelt generell…ob Nachmitag oder 7h morgens…und Kinder im zimmer über uns….tja ausschlafen wieder zu Hause. Aber es ist sauber! Was eine echte Frechheit ist, sind die Parkgebühren. 55 eur für nicht mal 48h…keine spezialtarife, ich empfehle selbst woanders zu parkieren!
6
Seung
8 Aug 2025
·
Stayed 5 nights
No air condition in the room. Room gets very warm in Summer. Hard to get sleep due to the heat.
No air condition in the room. Room gets very warm in Summer. Hard to get sleep due to the heat.
8
robert
4 Aug 2025
·
Stayed 3 nights
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
6
Erich
28 Dec 2024
·
Stayed 1 night
Das Novotel punktet mit seiner sehr guten Lage, Nähe Hauptbahnhof und Altstadt. Keine Ahnung ob alle Zimmer so sind, aber unser Zimmer ist sehr in die Jahre gekommen und abgewohnt. Eine Renovation wäre dringend erforderlich.
Das Novotel punktet mit seiner sehr guten Lage, Nähe Hauptbahnhof und Altstadt. Keine Ahnung ob alle Zimmer so sind, aber unser Zimmer ist sehr in die Jahre gekommen und abgewohnt. Eine Renovation wäre dringend erforderlich.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and professional, with smooth check‑in. However, service quality is inconsistent: some guests report unhelpful or unfriendly front desk interactions and slow or indifferent responses to issues.
Related guest reviews
6
Kurt
12 Dec 2025
·
Stayed 2 nights
Das Frühstück ist mit 27 Euro pro Person viel zu teuer! Der Service an der Bar war nicht aufmerksam und zu langsam.
Das Frühstück ist mit 27 Euro pro Person viel zu teuer! Der Service an der Bar war nicht aufmerksam und zu langsam.
10
Fabien
21 Dec 2025
·
Stayed 1 night
Hotel bien placé, propre et personnel au top.
Hotel bien placé, propre et personnel au top.
2
Gamze
4 Feb 2026
·
Stayed 1 night
Resepsiyon görevlisi anlayışsız çözüm bulmaktan uzakta odada klima çalışmıyordu oda buz gibiydi oda değişikliği talebimizi umursamadı
Resepsiyon görevlisi anlayışsız çözüm bulmaktan uzakta odada klima çalışmıyordu oda buz gibiydi oda değişikliği talebimizi umursamadı
10
KEVIN
1 Dec 2025
·
Stayed 1 night
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
8
Jasper
25 Oct 2025
·
Stayed 2 nights
Prettig hotel, mooie ruime kamer. Fijne uitchecktijd (uiterlijk 12.00 uur). Uitstekende WiFi. Ontbijtbuffet aan te raden. Ligt direct naast trein- en tramstation aan de rand van het centrum. Helaas kreeg ik na afloop bij het uitchecken nog een flinke rekening. Ik zou te weinig betaald hebben. Ondanks dat ik aangaf wel degelijk alles betaald te hebben werd ik tot 3 maal toe gemaand te betalen. Daar waar het gesprek aanvankelijk in het Engels was, werd er nu nog uitsluitend Duits gesproken (wat me minder goed afgaat). Omdat ik gelukkig een betalingsbewijs van deze site had, kreeg ik uiteindelijk mijn gelijk. Zonder enige excuses. Een teleurstellend optreden van de heer bij de receptie!
Prettig hotel, mooie ruime kamer. Fijne uitchecktijd (uiterlijk 12.00 uur). Uitstekende WiFi. Ontbijtbuffet aan te raden. Ligt direct naast trein- en tramstation aan de rand van het centrum. Helaas kreeg ik na afloop bij het uitchecken nog een flinke rekening. Ik zou te weinig betaald hebben. Ondanks dat ik aangaf wel degelijk alles betaald te hebben werd ik tot 3 maal toe gemaand te betalen. Daar waar het gesprek aanvankelijk in het Engels was, werd er nu nog uitsluitend Duits gesproken (wat me minder goed afgaat). Omdat ik gelukkig een betalingsbewijs van deze site had, kreeg ik uiteindelijk mijn gelijk. Zonder enige excuses. Een teleurstellend optreden van de heer bij de receptie!
10
Marlit
6 Nov 2025
·
Stayed 1 night
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
8
Brahim
1 Apr 2025
·
Stayed 3 nights
La personne a l’accueil lors de mon départ n’était pas agréable
La personne a l’accueil lors de mon départ n’était pas agréable
10
Alistair
7 Aug 2023
·
Stayed 2 nights
Friendly staff. Very clean and the breakfast is execellent.
Friendly staff. Very clean and the breakfast is execellent.
6
Ron
1 Aug 2025
·
Stayed 2 nights
Front desk staff weren’t helpful in resolving some issues
Front desk staff weren’t helpful in resolving some issues
2
Anh Tuan
9 Dec 2024
·
Stayed 1 night
Sehr geehrte Damen und Herren, wir befinden uns derzeit in Ihrem Hotel Novotel Freiburg und möchten eine Situation schildern, die für uns äußerst enttäuschend war. Da wir mit einem kleinen Kind reisen, hatten wir die einfache Anfrage nach zwei Flaschen Wasser. Leider war es in unserem Zimmer nicht möglich, eine Servicenummer oder eine Telefonnummer der Rezeption zu finden – auch nicht in einer Broschüre, die in anderen Zimmern offenbar vorhanden sein sollte. Nach 15 Minuten Suche habe ich mich gezwungen gesehen, zur Rezeption zu laufen. Dort schilderte ich mein Anliegen, aber die beiden Mitarbeiter konnten mir nur mitteilen, dass die benötigten Informationen normalerweise in der Zimmerbroschüre zu finden seien. Da eine solche in unserem Zimmer nicht vorhanden war, bot ich den Mitarbeitern an, mich zu begleiten, um den Sachverhalt direkt vor Ort zu prüfen. Leider wurde dies abgelehnt, und stattdessen wurde der Fehler auf meine Wahrnehmung geschoben. Ich habe daraufhin selbst zwei Flaschen Wasser gekauft, was an sich kein Problem gewesen wäre. Doch die fehlende Hilfe und der Mangel an Professionalität, besonders in einem 4-Sterne-Hotel, waren für uns sehr enttäuschend. Solch ein Verhalten und organisatorische Mängel würden wir höchstens in einem 1- oder 2-Sterne-Hotel erwarten. Wir bitten Sie, diese Situation zu prüfen und Maßnahmen zu ergreifen, um zukünftigen Gästen einen besseren Service zu bieten. Mit freundlichen Grüßen,
Sehr geehrte Damen und Herren, wir befinden uns derzeit in Ihrem Hotel Novotel Freiburg und möchten eine Situation schildern, die für uns äußerst enttäuschend war. Da wir mit einem kleinen Kind reisen, hatten wir die einfache Anfrage nach zwei Flaschen Wasser. Leider war es in unserem Zimmer nicht möglich, eine Servicenummer oder eine Telefonnummer der Rezeption zu finden – auch nicht in einer Broschüre, die in anderen Zimmern offenbar vorhanden sein sollte. Nach 15 Minuten Suche habe ich mich gezwungen gesehen, zur Rezeption zu laufen. Dort schilderte ich mein Anliegen, aber die beiden Mitarbeiter konnten mir nur mitteilen, dass die benötigten Informationen normalerweise in der Zimmerbroschüre zu finden seien. Da eine solche in unserem Zimmer nicht vorhanden war, bot ich den Mitarbeitern an, mich zu begleiten, um den Sachverhalt direkt vor Ort zu prüfen. Leider wurde dies abgelehnt, und stattdessen wurde der Fehler auf meine Wahrnehmung geschoben. Ich habe daraufhin selbst zwei Flaschen Wasser gekauft, was an sich kein Problem gewesen wäre. Doch die fehlende Hilfe und der Mangel an Professionalität, besonders in einem 4-Sterne-Hotel, waren für uns sehr enttäuschend. Solch ein Verhalten und organisatorische Mängel würden wir höchstens in einem 1- oder 2-Sterne-Hotel erwarten. Wir bitten Sie, diese Situation zu prüfen und Maßnahmen zu ergreifen, um zukünftigen Gästen einen besseren Service zu bieten. Mit freundlichen Grüßen,
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AI-generated summary based on recent guest reviews
Location
Excellent central location next to the main train and tram stations and a short walk to the old town and shops. Street or bus noise can be heard in some rooms.
Related guest reviews
8
Oscar F
7 May 2025
·
Stayed 2 nights
El Hotel está bien situado prácticamente frente a la estación del tren caminando a la Catedral y centro histórico 10 minutos habitaciones Amplias y silenciosas baño muy Amplio limpieza de la habitación correcta solo la alfombra ocupa cambio sin ser un problema desayuno bien estacionamiento recomendable
El Hotel está bien situado prácticamente frente a la estación del tren caminando a la Catedral y centro histórico 10 minutos habitaciones Amplias y silenciosas baño muy Amplio limpieza de la habitación correcta solo la alfombra ocupa cambio sin ser un problema desayuno bien estacionamiento recomendable
10
Ryan
31 Jul 2025
·
Stayed 3 nights
Great city and super awesome location for this hotel. Too many loud events happening outside the hotel but it was very comfortable with nice staff. I’ll be back.
Great city and super awesome location for this hotel. Too many loud events happening outside the hotel but it was very comfortable with nice staff. I’ll be back.
10
KEVIN
1 Dec 2025
·
Stayed 1 night
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
We stayed one night after a long day at Europa-Park, and this hotel was exactly what we needed. It’s a large, business-style property with a spacious lobby and plenty of seating. Even in heavy rain, arrival was easy thanks to the wide white-curb area in front of the lobby—you can pull your rental car right up without hunting for parking, which is rare in Europe. Check-in was quick and friendly. Staff spoke English and German, and we were in our room within minutes. We had a family room with a queen bed and a sofa bed for the kids (9 and 12). The room was surprisingly spacious, with a table and chairs, lots of storage, and a complimentary minibar stocked with beer, soda, water, and juice. A nice standout: the bathroom had shampoo, body wash and conditioner, which we rarely saw at other German hotels. The shower was fully enclosed and easy to use, and the overall room was clean and comfortable—nothing overly memorable or “boutique,” but very good quality. We slept well and would stay again. The location is excellent if you're using the train. The station is directly across the street with two pedestrian bridges. From the front door, turn right, go up the ramp, cross the bridge, and take stairs or the elevator to your platform. Even with luggage, it was an easy walk. A convenient, comfortable stay—great for families and perfect for train travel.
8
Jasper
25 Oct 2025
·
Stayed 2 nights
Prettig hotel, mooie ruime kamer. Fijne uitchecktijd (uiterlijk 12.00 uur). Uitstekende WiFi. Ontbijtbuffet aan te raden. Ligt direct naast trein- en tramstation aan de rand van het centrum. Helaas kreeg ik na afloop bij het uitchecken nog een flinke rekening. Ik zou te weinig betaald hebben. Ondanks dat ik aangaf wel degelijk alles betaald te hebben werd ik tot 3 maal toe gemaand te betalen. Daar waar het gesprek aanvankelijk in het Engels was, werd er nu nog uitsluitend Duits gesproken (wat me minder goed afgaat). Omdat ik gelukkig een betalingsbewijs van deze site had, kreeg ik uiteindelijk mijn gelijk. Zonder enige excuses. Een teleurstellend optreden van de heer bij de receptie!
Prettig hotel, mooie ruime kamer. Fijne uitchecktijd (uiterlijk 12.00 uur). Uitstekende WiFi. Ontbijtbuffet aan te raden. Ligt direct naast trein- en tramstation aan de rand van het centrum. Helaas kreeg ik na afloop bij het uitchecken nog een flinke rekening. Ik zou te weinig betaald hebben. Ondanks dat ik aangaf wel degelijk alles betaald te hebben werd ik tot 3 maal toe gemaand te betalen. Daar waar het gesprek aanvankelijk in het Engels was, werd er nu nog uitsluitend Duits gesproken (wat me minder goed afgaat). Omdat ik gelukkig een betalingsbewijs van deze site had, kreeg ik uiteindelijk mijn gelijk. Zonder enige excuses. Een teleurstellend optreden van de heer bij de receptie!
8
Emory
5 Jul 2024
·
Stayed 2 nights
Good location near old town and train station.
Good location near old town and train station.
10
Bülent
19 Jul 2025
·
Stayed 1 night
Wir haben für eine Nacht im Novotel Freiburg am Konzerthaus übernachtet und waren rundum zufrieden. Die Lage ist unschlagbar – direkt neben dem Konzerthaus und nur wenige Schritte von der Altstadt entfernt. Das Zimmer war sauber, komfortabel und modern eingerichtet, ideal für einen entspannten Zwischenstopp.
Wir haben für eine Nacht im Novotel Freiburg am Konzerthaus übernachtet und waren rundum zufrieden. Die Lage ist unschlagbar – direkt neben dem Konzerthaus und nur wenige Schritte von der Altstadt entfernt. Das Zimmer war sauber, komfortabel und modern eingerichtet, ideal für einen entspannten Zwischenstopp.
10
Andris
30 Jun 2025
·
Stayed 1 night
Top Hotel! Perfekt für einen Ausflug nach Freiburg! Alles zu Fuss machbar und Lage direkt neben dem Bahnhof.
Top Hotel! Perfekt für einen Ausflug nach Freiburg! Alles zu Fuss machbar und Lage direkt neben dem Bahnhof.
8
Sami
28 Jul 2025
·
Stayed 1 night
Tolle Lage
Tolle Lage
10
Barbara
13 Dec 2022
·
Stayed 2 nights
Great location. Close to the train station and the old town.
Great location. Close to the train station and the old town.
10
Lisa
21 Sept 2025
·
Stayed 1 night
The location was perfect and easy for our itinerary. Close to sites, shopping and transportation.
The location was perfect and easy for our itinerary. Close to sites, shopping and transportation.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally praised for variety and quality, though several guests find it overpriced and at times not well replenished. The bar or restaurant may be closed on some evenings, and dinner quality is reported as average.
Related guest reviews
6
Kurt
12 Dec 2025
·
Stayed 2 nights
Das Frühstück ist mit 27 Euro pro Person viel zu teuer! Der Service an der Bar war nicht aufmerksam und zu langsam.
Das Frühstück ist mit 27 Euro pro Person viel zu teuer! Der Service an der Bar war nicht aufmerksam und zu langsam.
2
Clare
31 Aug 2023
·
Stayed 5 nights
After a six night stay in Novotel Munich we had a five night stay here in Novotel Freiburg. The difference in hotels was remarkable. The hotel in Munich was 5/5 but Freiburg Novotel was 1/5. The location is great - right by the station (trains, trams, buses) and town but that is where it ended. The description says it has a pool but for all six days it was ‘closed for cleaning’. We had travelled with a child and planned on using the pool every day so that was disappointing. The spa area was also closed ‘for cleaning’ throughout our stay. There was meant to be a bar/ restaurant area but that was often closed. For example we went to dine there Sunday night - closed. We then tried Monday night - closed. Breakfast is buffet style and is in a nice room and could be good if replenished but was sketchy. The hot food was poor quality and poorly cooked, the croissants dry, fruit non existent etc etc. The rooms are very tired and need refurbishing. Our air conditioning didn’t work and our tv broke down twice during our stay. The mini bar fridge didn’t work. The area is very noisy late at night as it’s on the way back to the station and you hear the drunks going home - quite a few hang around on the steps of the building next door too with the associated debris/smell. From about 5.45am the garbage vehicles, laundry, drinks deliveries start so don’t expect to sleep as you get woken up with the loud bangs. The staff aren’t interested and in hindsight we should have moved hotels on day 1.
After a six night stay in Novotel Munich we had a five night stay here in Novotel Freiburg. The difference in hotels was remarkable. The hotel in Munich was 5/5 but Freiburg Novotel was 1/5. The location is great - right by the station (trains, trams, buses) and town but that is where it ended. The description says it has a pool but for all six days it was ‘closed for cleaning’. We had travelled with a child and planned on using the pool every day so that was disappointing. The spa area was also closed ‘for cleaning’ throughout our stay. There was meant to be a bar/ restaurant area but that was often closed. For example we went to dine there Sunday night - closed. We then tried Monday night - closed. Breakfast is buffet style and is in a nice room and could be good if replenished but was sketchy. The hot food was poor quality and poorly cooked, the croissants dry, fruit non existent etc etc. The rooms are very tired and need refurbishing. Our air conditioning didn’t work and our tv broke down twice during our stay. The mini bar fridge didn’t work. The area is very noisy late at night as it’s on the way back to the station and you hear the drunks going home - quite a few hang around on the steps of the building next door too with the associated debris/smell. From about 5.45am the garbage vehicles, laundry, drinks deliveries start so don’t expect to sleep as you get woken up with the loud bangs. The staff aren’t interested and in hindsight we should have moved hotels on day 1.
8
Jasper
25 Oct 2025
·
Stayed 2 nights
Prettig hotel, mooie ruime kamer. Fijne uitchecktijd (uiterlijk 12.00 uur). Uitstekende WiFi. Ontbijtbuffet aan te raden. Ligt direct naast trein- en tramstation aan de rand van het centrum. Helaas kreeg ik na afloop bij het uitchecken nog een flinke rekening. Ik zou te weinig betaald hebben. Ondanks dat ik aangaf wel degelijk alles betaald te hebben werd ik tot 3 maal toe gemaand te betalen. Daar waar het gesprek aanvankelijk in het Engels was, werd er nu nog uitsluitend Duits gesproken (wat me minder goed afgaat). Omdat ik gelukkig een betalingsbewijs van deze site had, kreeg ik uiteindelijk mijn gelijk. Zonder enige excuses. Een teleurstellend optreden van de heer bij de receptie!
Prettig hotel, mooie ruime kamer. Fijne uitchecktijd (uiterlijk 12.00 uur). Uitstekende WiFi. Ontbijtbuffet aan te raden. Ligt direct naast trein- en tramstation aan de rand van het centrum. Helaas kreeg ik na afloop bij het uitchecken nog een flinke rekening. Ik zou te weinig betaald hebben. Ondanks dat ik aangaf wel degelijk alles betaald te hebben werd ik tot 3 maal toe gemaand te betalen. Daar waar het gesprek aanvankelijk in het Engels was, werd er nu nog uitsluitend Duits gesproken (wat me minder goed afgaat). Omdat ik gelukkig een betalingsbewijs van deze site had, kreeg ik uiteindelijk mijn gelijk. Zonder enige excuses. Een teleurstellend optreden van de heer bij de receptie!
8
Sarah
11 Aug 2025
·
Stayed 2 nights
Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens.
Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens.
10
Marlit
6 Nov 2025
·
Stayed 1 night
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
Auf unserer Durchreise waren wir (zwei Erwachsene, zwei Kinder) in zwei Wochen zwei Mal für je eine Nacht dort. Das Hotel ist riesig und hat eine eigene Tiefgarage. Das Personal ist kompetent und sehr freundlich. Wir hatten unterschiedliche Zimmer, aber sie waren immer großzügig, geräumig und super sauber. Die bereitgestellten Kosmetikprodukte waren hautfreundlich und sehr angenehm im Geruch. Die Betten waren riesig und bequem. Das Frühstück am nächsten Morgen war so umfangreich. Die Auswahl war riesig und für jeden war etwas dabei. Selbst wenn man nicht dort übernachtet, lohnt sich ein Frühstücksbesuch auf jeden Fall!
8
Maren
21 Jul 2024
·
Stayed 1 night
God frukost med stort urval och fantastisk inomhus poolområde. Vi käkade på restaurangen på kvällen - det var tyvärr inte värt de dyra pengar.
God frukost med stort urval och fantastisk inomhus poolområde. Vi käkade på restaurangen på kvällen - det var tyvärr inte värt de dyra pengar.
4
Kevin
5 Jun 2024
·
Stayed 1 night
Booked the room for 1 night. Got a fan in my room as requested. But then the cleaning staff knocked on my door several times in the morning despite a do not disturb sign and a check out time of 1200... Breakfast was not prebooked, cost 25 Euro and was not good. A standard continental set up with "English breakfast" but for the price? Not worth it. All in all, if I'm back in Freiburg, I could consider here again, but I would not stay 1 night or buy the breakfast.
Booked the room for 1 night. Got a fan in my room as requested. But then the cleaning staff knocked on my door several times in the morning despite a do not disturb sign and a check out time of 1200... Breakfast was not prebooked, cost 25 Euro and was not good. A standard continental set up with "English breakfast" but for the price? Not worth it. All in all, if I'm back in Freiburg, I could consider here again, but I would not stay 1 night or buy the breakfast.
8
Michael
8 Jan 2023
·
Stayed 2 nights
Schön eingerichtetes Zimmer mit tollem Ausblick und großes Bad. Sehr sauber und tolles Frühstücksbuffet. Mit dem Aufzug alles gut zu erreichen (Zimmer, Lobby, Frühstück, Tiefgarage, Schwimmbad).
Schön eingerichtetes Zimmer mit tollem Ausblick und großes Bad. Sehr sauber und tolles Frühstücksbuffet. Mit dem Aufzug alles gut zu erreichen (Zimmer, Lobby, Frühstück, Tiefgarage, Schwimmbad).
8
Anja
4 Aug 2023
·
Stayed 3 nights
Good location and the pool had a nice temperature. The breakfast was good, but the staff did not manage to keep it filled up so there was a lot of empty plates in the buffet.
Good location and the pool had a nice temperature. The breakfast was good, but the staff did not manage to keep it filled up so there was a lot of empty plates in the buffet.
10
Thomas
4 Jul 2023
·
Stayed 5 nights
The property is next to the main train station, lots of taxis just outside the door, plenty of places to eat within walking distance..hotel restaurant did not seem to be open in the evenings…breakfast was great…
The property is next to the main train station, lots of taxis just outside the door, plenty of places to eat within walking distance..hotel restaurant did not seem to be open in the evenings…breakfast was great…
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AI-generated summary based on recent guest reviews
10
erkan
17 Sept 2026
·
Stayed 2 nights
Very good, the breakfast could be better...
Very good, the breakfast could be better...
2
Hooman
26 Aug 2026
·
Stayed 2 nights
Terrible is all that I can think of, the staff were rude and illiterate, I can’t believe the guy on the front desk can keep his job very poor customer service standards. The swimming pool is only a 2 metre by 3 metre paddling pool and the gym has only 2 running machine. It’s a Joke of a hotel.
Terrible is all that I can think of, the staff were rude and illiterate, I can’t believe the guy on the front desk can keep his job very poor customer service standards. The swimming pool is only a 2 metre by 3 metre paddling pool and the gym has only 2 running machine. It’s a Joke of a hotel.
8
Sigurd
23 Aug 2026
·
Stayed 1 night
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10
Jesper
6 Aug 2026
·
Stayed 1 night
Nice and clean hotel, practical located in the center if the city close to everything. Breakfast was good. Parking was easy in the underground parking facilities, but the price of parking is in the high end, but still ok for 1-2 nights.
Nice and clean hotel, practical located in the center if the city close to everything. Breakfast was good. Parking was easy in the underground parking facilities, but the price of parking is in the high end, but still ok for 1-2 nights.
8
Jenille
11 Jul 2026
·
Stayed 3 nights
Good location, close to public transportation and food. Well maintained property. The staff at reception were polite but not friendly. Some of the toiletries in the bathroom were not refilled before we arrived. Parking is not included and can be a bit pricey over a few days. The car park is not convenient to drive in and out of often. Overall, the hotel is good value for money and a comfortable stay.
Good location, close to public transportation and food. Well maintained property. The staff at reception were polite but not friendly. Some of the toiletries in the bathroom were not refilled before we arrived. Parking is not included and can be a bit pricey over a few days. The car park is not convenient to drive in and out of often. Overall, the hotel is good value for money and a comfortable stay.
FAQs about Novotel Freiburg am Konzerthaus
Is parking available at the property?
Self parking is available on-site for a fee of EUR 28 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM for a fee of approximately EUR 27 per person.
Are pets allowed at the property?
Pets are allowed with a fee of EUR 19 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.
What is the location of the property in relation to key landmarks?
The hotel is located just steps from Southern Black Forest Nature Park and Goethe Institute, approximately 0.1 miles from Freiburg Concert Hall and Freiburg Theater. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available. Pool access is from 7:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children aged 15 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding. Connecting/adjoining rooms are available upon request.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: 224.84239376831056USD
- 2026-10-24: 251.59337982788088USD
- 2026-10-25: 125.81007604064942USD
- 2026-10-26: 169.15713241577149USD
- 2026-10-27: 164.69632108764648USD
- 2026-10-28: 168.47261068725587USD
- 2026-10-29: 169.53736337890626USD
- 2026-10-30: 170.41594120483398USD
- 2026-10-31: 182.003728125USD
- 2026-11-01: 104.73385033264161USD
- 2026-11-02: 131.38408997497558USD
- 2026-11-03: 138.9296USD
- 2026-11-04: 145.13592463989258USD
- 2026-11-05: 153.38153934936526USD
- 2026-11-06: 182.3451USD
- 2026-11-07: 180.11406178588868USD
- 2026-11-08: 103.04622389831543USD
- 2026-11-09: 131.0755936065674USD
- 2026-11-10: 142.60711776428224USD
- 2026-11-11: 137.8410582977295USD
- 2026-11-12: 147.50261919555666USD
- 2026-11-13: 155.2384669494629USD
- 2026-11-14: 171.75732341918948USD
- 2026-11-15: 108.23063829040528USD
- 2026-11-16: 147.19550759887696USD
- 2026-11-17: 155.098228894043USD
- 2026-11-18: 135.28830000000002USD
- 2026-11-19: 155.098228894043USD
- 2026-11-20: 189.40362341918947USD
- 2026-11-21: 176.65067930908205USD
- 2026-11-22: 104.37110852355957USD
- 2026-11-23: 147.19550759887696USD
- 2026-11-24: 161.22209978027345USD
- 2026-11-25: 243.15399965209963USD
- 2026-11-26: 828.5247218261719USD
- 2026-11-27: 341.45773084716797USD
- 2026-11-28: 445.4407186279297USD
- 2026-11-29: 149.88541813354493USD
- 2026-11-30: 177.9889329650879USD
- 2026-12-01: 160.59151576538088USD
- 2026-12-02: 168.0032072631836USD
- 2026-12-03: 168.70566264038087USD
- 2026-12-04: 328.811140625USD
- 2026-12-05: 354.10240632324223USD
- 2026-12-06: 168.38663516845705USD
- 2026-12-07: 196.09022450561525USD
- 2026-12-08: 171.29763049316406USD
- 2026-12-09: 176.65067930908205USD
- 2026-12-10: 208.76897220458986USD
- 2026-12-11: 258.8124USD
- 2026-12-12: 340.05254655761723USD
- 2026-12-13: 129.8114765258789USD
- 2026-12-14: 151.403897265625USD
- 2026-12-15: 139.99397658081057USD
- 2026-12-16: 148.9776404296875USD
- 2026-12-17: 162.13507465209963USD
- 2026-12-18: 186.1509655883789USD
- 2026-12-19: 215.1362551879883USD
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number DE120493093
- Fee for buffet breakfast: approximately EUR 27 per person
- Covered self parking fee: EUR 28 per day
- Pet fee: EUR 19 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business centre
Room service
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Lockers Available
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Sauna
Spa & wellness centre
Packed lunches
Breakfast in the room
Allergy-free room available
Vending machines
Family room
Beach Sun Loungers
Parking
Parking
Parking Onsite
Internet
Free wi-fi