The Heidelberg Exzellenz Hotel
$143
/ night
Avg. for September
Select dates to see prices and availability
$143
/ night
Avg. for September
Monthly average prices
Nightly prices at The Heidelberg Exzellenz Hotel average $108 in February, the cheapest month, and $149 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $110 |
| February | $108 |
| March | $115 |
| April | $135 |
| May | $149 |
| June | $149 |
| July | $146 |
| August | $134 |
| September | $143 |
| October | $136 |
| November | $139 |
| December | $136 |
J
F
M
A
M
J
J
A
Sep · $143
S
O
N
D
Most expensive: June (~$149)
Cheapest: February (~$108)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Location
With a stay at The Heidelberg Exzellenz Hotel in Heidelberg (Weststadt), you'll be within a 5-minute drive of Heidelberg Castle and Schatzkammer. This hotel is 15.2 mi (24.5 km) from Hockenheim Racing Track and 0.1 mi (0.1 km) from Neckar Valley-Odenwald Nature Park.
What's nearby
Neckar Valley-Odenwald Nature Park(0.1 miles)
Schatzkammer(0.3 miles)
Körperwelten Museum(0.4 miles)
Bergfriedhof Cemetery(0.4 miles)
Christ(0.4 miles)
Deutsches Verpackungs Museum(0.5 miles)
Leinpfad(0.7 miles)
Providenzkirche(0.8 miles)
Heidelberg Theater and Orchestra(0.8 miles)
St. Peter's Church(0.8 miles)
Heidelberg University Library(0.8 miles)
Kurpfälzisches Museum(0.8 miles)
Neckarwiese(0.9 miles)
Neue Universität(0.9 miles)
Jesuitenkirche(1 miles)
Mannheim (MHG)(10.6 miles)
Frankfurt Airport (FRA)(51.4 miles)
Parking
Airport shuttle
Non-Smoking Rooms
Dry Cleaning
Banquet Facilities
Allergy-Free Room Available
Location
Rohrbacher Str. 29, Weststadt, Heidelberg, Baden-Württemberg, Germany
Neckar Valley-Odenwald Nature Park (0.1 miles)
Schatzkammer (0.3 miles)
Körperwelten Museum (0.4 miles)
Bergfriedhof Cemetery (0.4 miles)
Christ (0.4 miles)
Deutsches Verpackungs Museum (0.5 miles)
Guest reviews
8.9
Fabulous
Based on 2,002 verified reviews
Who stays here?
Business
33%
Couple
27%
Family
22%
Group
4%
Solo
12%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, The Heidelberg Exzellenz Hotel is praised for friendly staff, spacious rooms with kitchenettes, and a walkable, quiet location near the old town, while recurring drawbacks include limited parking, no elevator in parts, and inadequate air conditioning.
Read moreWas this helpful?
What guests think
Across many reviews, The Heidelberg Exzellenz Hotel is praised for friendly staff, spacious rooms with kitchenettes, and a walkable, quiet location near the old town, while recurring drawbacks include limited parking, no elevator in parts, and inadequate air conditioning.
Guests consistently describe the property as very clean, though a few noted worn linens or minor bathroom design issues. Breakfast is widely enjoyed and available for a fee, with some calling it basic or not worth the surcharge. Reception keeps limited hours, with some arrivals using a lockbox or self check-in. Expect a comfortable stay a short walk from Heidelberg’s sights.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking is mostly on-street or in a small, limited lot and can be hard to secure; permits are available. Parts of the property lack an elevator, and roadworks or one-way streets sometimes complicate access.
Related guest reviews
10
Stephanie
Jun 21, 2024
·
Stayed 2 nights
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car. The room was nice and the bed was comfortable. We had a wonderful view. The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious. One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car. The room was nice and the bed was comfortable. We had a wonderful view. The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious. One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.
6
Viktor
Jun 15, 2023
·
Stayed 1 night
Located near the downtown, this hotel is okay. However, you may have trouble with your bags. Because my floor did not have an elevator.
Located near the downtown, this hotel is okay. However, you may have trouble with your bags. Because my floor did not have an elevator.
8
Valerie
Jul 1, 2025
·
Stayed 1 night
This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
This hotel is easily walkable to tourist district 10-15 min max. Which has loads of restaurants and shops. The room was very clean and staff nice. They do leave at 7 pm and you’re basically on your own til the next am. We had a car and you have parking on city streets at 5 euros a day (need to get a slip at front desk) but you have to find street parking which can be a challenge. They do have a few spots you can book in advance but we didn’t know that and they were gone upon arrival. They have an air condenser but no ac and as hear wave, it was hot. Otherwise the property is In a great spot at least for walking. 20 min or so to River. And close to several things if walking
8
cyn
Jun 22, 2024
·
Stayed 1 night
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
8
Richard
May 18, 2025
·
Stayed 3 nights
Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
10
Ad
Jun 21, 2024
·
Stayed 2 nights
Zelfs Google Maps had moeite met de éénrichtingsverkeerstraatjes om het hotel en de bijbehorende parkeerplaats te vinden. De receptie, tevens ontbijtzaal is niet erg sfeervol en er is geen lift. De mooie kamer die we hadden was heel erg groot en van alle gemakken voorzien, zoals een goed bed, een ruim bureau en een bankstel. Ontbijt heel goed. Goede douche jammer genoeg in het bad, maar erg klein wastafeltje. Helaas spatte er veel douchewater over de badrand zodat de badkamervloer blank kwam te staan. HeidelbergCard handig voor bezoek aan het beroemde slot en voor het vervoer met tram en bus.
Zelfs Google Maps had moeite met de éénrichtingsverkeerstraatjes om het hotel en de bijbehorende parkeerplaats te vinden. De receptie, tevens ontbijtzaal is niet erg sfeervol en er is geen lift. De mooie kamer die we hadden was heel erg groot en van alle gemakken voorzien, zoals een goed bed, een ruim bureau en een bankstel. Ontbijt heel goed. Goede douche jammer genoeg in het bad, maar erg klein wastafeltje. Helaas spatte er veel douchewater over de badrand zodat de badkamervloer blank kwam te staan. HeidelbergCard handig voor bezoek aan het beroemde slot en voor het vervoer met tram en bus.
10
Katharine
Jun 25, 2024
·
Stayed 2 nights
Needs elevator and ac
Needs elevator and ac
6
Justin
Aug 13, 2024
·
Stayed 1 night
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
6
Claus
Jul 27, 2025
·
Stayed 4 nights
Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.
Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.
10
Pedro
Jan 29, 2024
·
Stayed 6 nights
I loved the elegant architecture of the older building with modern interior. The small parking lot was very handy for the rental/exploring car. It is very close to the Old Town of Heidelberg. The main train station is about 1 mile away (20 min walk) or take tram. Enjoy.
I loved the elegant architecture of the older building with modern interior. The small parking lot was very handy for the rental/exploring car. It is very close to the Old Town of Heidelberg. The main train station is about 1 mile away (20 min walk) or take tram. Enjoy.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently praise very clean rooms and well-kept spaces. A few guests reported worn linens or splash-prone bathrooms.
Related guest reviews
10
Charles
Dec 1, 2023
·
Stayed 1 night
We chose this hotel for one night due to its ratings and location (halfway between the train station and old town). We were allowed to check in a few hours early because our room was ready. The room itself was very clean and spacious. The morning breakfast tasted great. I would definitely stay here again.
We chose this hotel for one night due to its ratings and location (halfway between the train station and old town). We were allowed to check in a few hours early because our room was ready. The room itself was very clean and spacious. The morning breakfast tasted great. I would definitely stay here again.
10
Carol
Jun 18, 2024
·
Stayed 2 nights
The property was clean and in a safe location.
The property was clean and in a safe location.
8
Gerald
Sep 15, 2024
·
Stayed 2 nights
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
Great spot close to all amenties, clean hotel, nice reception, beds are a bit small but comfortable
10
LIFENG
Aug 26, 2024
·
Stayed 1 night
Very big room and clean.
Very big room and clean.
10
shirin
Apr 10, 2025
·
Stayed 2 nights
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
6
Stephanie
Jun 25, 2025
·
Stayed 3 nights
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
10
Tahir
Sep 17, 2024
·
Stayed 1 night
Also ich war positiv sehr überrascht über die Einbauküche in meinen zimmer. So in manchen nigel nagel neuen Hotels bekommt man nicht mal einen kühlschrank/minibar. Kühlschrank inkl kleinen Gefrierfach, Mikrowelle, Wasserkocher, Herd usw waren vorhanden. Das Badezimmer war auch sehr angenehm und hatte sogar ein Fenster. Ein Schreibtisch war auch vorhanden was mir sehr gefallen hat. Ich konnte angenehm arbeiten. Alles in allem fand ich dieses Hotel sehr ansprechend und gemütlich. Frühstück hatte ich leider nicht. Daher kein Kommentar. Was hat mir nicht gefallen? - In Sachen Sauberkeit könnte das Hotel noch etwas aufpassen. Durchschnittlich war es so sauber wie in vielen anderen Hotels in der Umgebung. 8/10 Punkten. - Check-out um 11:00 Uhr ist einfach zu früh.12 Uhr sollte es sein. Ich weiß nicht warum manche Hotels diesen Standard hin und her biegen.
Also ich war positiv sehr überrascht über die Einbauküche in meinen zimmer. So in manchen nigel nagel neuen Hotels bekommt man nicht mal einen kühlschrank/minibar. Kühlschrank inkl kleinen Gefrierfach, Mikrowelle, Wasserkocher, Herd usw waren vorhanden. Das Badezimmer war auch sehr angenehm und hatte sogar ein Fenster. Ein Schreibtisch war auch vorhanden was mir sehr gefallen hat. Ich konnte angenehm arbeiten. Alles in allem fand ich dieses Hotel sehr ansprechend und gemütlich. Frühstück hatte ich leider nicht. Daher kein Kommentar. Was hat mir nicht gefallen? - In Sachen Sauberkeit könnte das Hotel noch etwas aufpassen. Durchschnittlich war es so sauber wie in vielen anderen Hotels in der Umgebung. 8/10 Punkten. - Check-out um 11:00 Uhr ist einfach zu früh.12 Uhr sollte es sein. Ich weiß nicht warum manche Hotels diesen Standard hin und her biegen.
10
Gerrit
Mar 19, 2023
·
Stayed 4 nights
Het was een zeer schoon en net hotel. Personeel was zeer vriendelijk en behulpzaam indien nodig. Ontbijt was basic maar goed en werd continu aangevuld. Hou wel rekening dat er alleen maar ontbijt wordt gereserveerd.
Het was een zeer schoon en net hotel. Personeel was zeer vriendelijk en behulpzaam indien nodig. Ontbijt was basic maar goed en werd continu aangevuld. Hou wel rekening dat er alleen maar ontbijt wordt gereserveerd.
10
MEHMET UTKU
Nov 8, 2025
·
Stayed 1 night
Oda tertemizdi. Çalışanları da iyiydi. Teşekkürler
Oda tertemizdi. Çalışanları da iyiydi. Teşekkürler
10
olivier
Sep 21, 2025
·
Stayed 4 nights
Hôtel très calme. Chambre propre et confortable. Cuisine dans la chambre. À 15 minutes à pied du centre historique.
Hôtel très calme. Chambre propre et confortable. Cuisine dans la chambre. À 15 minutes à pied du centre historique.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, many with kitchenettes and modern touches, and some offer views. A common complaint is the lack of central A/C (sometimes replaced by portable units or fans), and several found the beds quite firm.
Related guest reviews
6
NEY L
Feb 29, 2024
·
Stayed 1 night
Hotel bonito, limpo e refinado. Os quartos tinham uma mini copa extremamente útil. Porém não ficaria de novo apenas pela cama, colchão é algo que importa muito pra mim e achei muito “duro” e não dormi nem acordei bem. Pode ser que pra quem gosta de colchão mais firme não se incomode. Tirando isso, tudo era muito bom, tamanho do quarto, banheiro ótimo.
Hotel bonito, limpo e refinado. Os quartos tinham uma mini copa extremamente útil. Porém não ficaria de novo apenas pela cama, colchão é algo que importa muito pra mim e achei muito “duro” e não dormi nem acordei bem. Pode ser que pra quem gosta de colchão mais firme não se incomode. Tirando isso, tudo era muito bom, tamanho do quarto, banheiro ótimo.
8
Alex
Aug 4, 2024
·
Stayed 1 night
We needed a room for 3 persons. It’s one of the few hotels which had all comfy beds for this preference. The room was pretty large with a little kitchenette. So that’s pretty nice. It’s a 30 minute walk to the Schloss and about 10 minutes to the Hauptstraße. So it’s a bit out of the busy city centre. The only downside was that the room had a mobile AC unit, which made quite some noise. However the breakfast was pretty good with a variety of choice. Service was admirable.
We needed a room for 3 persons. It’s one of the few hotels which had all comfy beds for this preference. The room was pretty large with a little kitchenette. So that’s pretty nice. It’s a 30 minute walk to the Schloss and about 10 minutes to the Hauptstraße. So it’s a bit out of the busy city centre. The only downside was that the room had a mobile AC unit, which made quite some noise. However the breakfast was pretty good with a variety of choice. Service was admirable.
10
Conrad
May 29, 2025
·
Stayed 2 nights
Walkable to shopping and old town. The room was great (included kitchenette!)
Walkable to shopping and old town. The room was great (included kitchenette!)
10
Rosemarie
Apr 16, 2024
·
Stayed 2 nights
Easy walk to Heidelberg's main street. Comfortable room and bathroom, with a mini kitchen.
Easy walk to Heidelberg's main street. Comfortable room and bathroom, with a mini kitchen.
8
Rod
Aug 2, 2024
·
Stayed 2 nights
Only downside was no AC. Great place
Only downside was no AC. Great place
8
cyn
Jun 22, 2024
·
Stayed 1 night
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
10
Ross
Sep 21, 2024
·
Stayed 3 nights
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
6
Stephanie
Jun 25, 2025
·
Stayed 3 nights
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
The reception staff were very nice. The room was large and felt reasonably clean. However, the mattress cover was grubby and my sheet had small holes in it. We asked for water at reception and were given bottles but not told we would be charged for them, and although I dont mind paying for a bottle of water, it would have been good to be advised at the time rather than be presented with a bill for water at the end. It was very hot when we visited and there was no aircon, so we had to have the windows open. The steet noise was very loud until about 3am and started again at 5am. Other than that the room had everything we needed.
10
Kimberly
Jul 9, 2023
·
Stayed 1 night
Our room was one of the corner rooms that overlooked the city. It was amazing!
Our room was one of the corner rooms that overlooked the city. It was amazing!
10
Jodie
May 22, 2025
·
Stayed 3 nights
It was the most perfect place to stay. Large, modern rooms all located in a great location.
It was the most perfect place to stay. Large, modern rooms all located in a great location.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as welcoming and helpful. Reception operates limited hours, with self check-in or key lockboxes for late arrivals.
Related guest reviews
4
Claire
Apr 5, 2024
·
Stayed 2 nights
Le service est très médiocre
Le service est très médiocre
10
kamran
Apr 9, 2025
·
Stayed 2 nights
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
10
Hendrik
Aug 16, 2025
·
Stayed 1 night
Very helpful reception, very clean room and excellent breakfast
Very helpful reception, very clean room and excellent breakfast
8
David
Aug 9, 2024
·
Stayed 2 nights
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
10
shirin
Apr 10, 2025
·
Stayed 2 nights
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
10
Robert
Dec 2, 2024
·
Stayed 3 nights
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
I had a studio room which had a kettle, fridge etc. Staff were great. It is located within walking distance of the old town and the train station but in a quiet neighbourhood
10
kurt
Jan 4, 2025
·
Stayed 2 nights
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!
10
Jonathan S
Oct 20, 2025
·
Stayed 4 nights
Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
10
Barbara
Sep 16, 2025
·
Stayed 4 nights
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
10
Kerry
Dec 9, 2023
·
Stayed 1 night
This hotel is Wonderful!! Especially staying here during the Christmas markets the staff were super helpfull and very nice .Parking is exactly what you'd expect in a city. Be prepared to drive around the blocks a bit and construction is going on as well but not a big deal to us Their Breakfast Buffet is awesome! Super convenient walking to the city centre and the tram up to the castle. Bedding is super comfy. We will definitely come back here again.
This hotel is Wonderful!! Especially staying here during the Christmas markets the staff were super helpfull and very nice .Parking is exactly what you'd expect in a city. Be prepared to drive around the blocks a bit and construction is going on as well but not a big deal to us Their Breakfast Buffet is awesome! Super convenient walking to the city centre and the tram up to the castle. Bedding is super comfy. We will definitely come back here again.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Quiet, walkable base about 10–20 minutes from the Old Town, with tram and bus stops nearby. Some drivers noted roadworks or one‑way streets made access tricky.
Related guest reviews
10
Hazel
Aug 19, 2024
·
Stayed 2 nights
Kind staff, 10mins walk to old town, 20mins walk to castle.
Kind staff, 10mins walk to old town, 20mins walk to castle.
10
Wilhelmina
Apr 19, 2024
·
Stayed 1 night
The hotel was wonderful. The rooms were nice and quiet. We found the location convenient. It’s a 10 minute walk from Heidelberg-Weststadt/Südstadt train station. We were close to a bus stop (just around the corner) to get to the Heidelberg castle. And it was a nice walk through the old town on pedestrian streets to get back. I would definitely stay here again.
The hotel was wonderful. The rooms were nice and quiet. We found the location convenient. It’s a 10 minute walk from Heidelberg-Weststadt/Südstadt train station. We were close to a bus stop (just around the corner) to get to the Heidelberg castle. And it was a nice walk through the old town on pedestrian streets to get back. I would definitely stay here again.
10
Kimberley
May 2, 2025
·
Stayed 3 nights
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
8
CHEOL KEUN
May 6, 2023
·
Stayed 1 night
길이 공사중이어서 막힌 길이 있습니다. 호텔 찾아 가다 막혀서 주차하고 호텔로 가서 첵크인했는 데 우연히 주차가 가능한 구역이었습니다. 운전해서 가는 고객을 위해 도로의 막힌 구간을 설명해 주어야 할 것 같습니다. 중심지까지 약간 멀긴 하지만 걸어서 관광하는 데 문제없습니다. 우리는 하이델베르크성까지 걸어서 다녔습니다.
길이 공사중이어서 막힌 길이 있습니다. 호텔 찾아 가다 막혀서 주차하고 호텔로 가서 첵크인했는 데 우연히 주차가 가능한 구역이었습니다. 운전해서 가는 고객을 위해 도로의 막힌 구간을 설명해 주어야 할 것 같습니다. 중심지까지 약간 멀긴 하지만 걸어서 관광하는 데 문제없습니다. 우리는 하이델베르크성까지 걸어서 다녔습니다.
10
Cesar
Nov 14, 2023
·
Stayed 2 nights
Extended a work trip for the weekend in Heidelberg and found this charming hotel that is a remodeled classic building and centrally located in a quiet neighborhood. Since I was there in November, air conditioning wasn’t a factor. The only ding I would give is there isn’t an elevator so carrying luggage was more work than I wanted. Everything was within a 15-20 minute walk or you could hop on the e-scooters to make trips quicker (I went to the SNP Dome). A great value.
Extended a work trip for the weekend in Heidelberg and found this charming hotel that is a remodeled classic building and centrally located in a quiet neighborhood. Since I was there in November, air conditioning wasn’t a factor. The only ding I would give is there isn’t an elevator so carrying luggage was more work than I wanted. Everything was within a 15-20 minute walk or you could hop on the e-scooters to make trips quicker (I went to the SNP Dome). A great value.
10
Pete
Sep 15, 2025
·
Stayed 1 night
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
Friendly staff at check in, a beautiful hotel with lovely architecture, easy walk into the town centre. Parking is on street around the hotel but a very quiet area so no worries regards security. Stunning city to visit, this was the perfect overnight stop.
10
Lynn
Jun 16, 2023
·
Stayed 2 nights
The hotel was very conveniently located. We walked to the shopping area and to the historic district. It was close to restaurants. It had a delicious breakfast. The breakfast was 15 euros per person. It had fruit, meat, cheese, breads, coffee, juice.
The hotel was very conveniently located. We walked to the shopping area and to the historic district. It was close to restaurants. It had a delicious breakfast. The breakfast was 15 euros per person. It had fruit, meat, cheese, breads, coffee, juice.
10
Pedro
Jan 29, 2024
·
Stayed 6 nights
I loved the elegant architecture of the older building with modern interior. The small parking lot was very handy for the rental/exploring car. It is very close to the Old Town of Heidelberg. The main train station is about 1 mile away (20 min walk) or take tram. Enjoy.
I loved the elegant architecture of the older building with modern interior. The small parking lot was very handy for the rental/exploring car. It is very close to the Old Town of Heidelberg. The main train station is about 1 mile away (20 min walk) or take tram. Enjoy.
10
Barbara
Sep 16, 2025
·
Stayed 4 nights
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
10
olivier
Sep 21, 2025
·
Stayed 4 nights
Hôtel très calme. Chambre propre et confortable. Cuisine dans la chambre. À 15 minutes à pied du centre historique.
Hôtel très calme. Chambre propre et confortable. Cuisine dans la chambre. À 15 minutes à pied du centre historique.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is popular and generally tasty, though basic for some and an added cost. A few questioned the value for the surcharge.
Related guest reviews
10
Charles
Dec 1, 2023
·
Stayed 1 night
We chose this hotel for one night due to its ratings and location (halfway between the train station and old town). We were allowed to check in a few hours early because our room was ready. The room itself was very clean and spacious. The morning breakfast tasted great. I would definitely stay here again.
We chose this hotel for one night due to its ratings and location (halfway between the train station and old town). We were allowed to check in a few hours early because our room was ready. The room itself was very clean and spacious. The morning breakfast tasted great. I would definitely stay here again.
10
Kimberley
May 2, 2025
·
Stayed 3 nights
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
10
Hendrik
Aug 16, 2025
·
Stayed 1 night
Very helpful reception, very clean room and excellent breakfast
Very helpful reception, very clean room and excellent breakfast
8
Rebecca
May 29, 2024
·
Stayed 2 nights
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
10
Ad
Jun 21, 2024
·
Stayed 2 nights
Zelfs Google Maps had moeite met de éénrichtingsverkeerstraatjes om het hotel en de bijbehorende parkeerplaats te vinden. De receptie, tevens ontbijtzaal is niet erg sfeervol en er is geen lift. De mooie kamer die we hadden was heel erg groot en van alle gemakken voorzien, zoals een goed bed, een ruim bureau en een bankstel. Ontbijt heel goed. Goede douche jammer genoeg in het bad, maar erg klein wastafeltje. Helaas spatte er veel douchewater over de badrand zodat de badkamervloer blank kwam te staan. HeidelbergCard handig voor bezoek aan het beroemde slot en voor het vervoer met tram en bus.
Zelfs Google Maps had moeite met de éénrichtingsverkeerstraatjes om het hotel en de bijbehorende parkeerplaats te vinden. De receptie, tevens ontbijtzaal is niet erg sfeervol en er is geen lift. De mooie kamer die we hadden was heel erg groot en van alle gemakken voorzien, zoals een goed bed, een ruim bureau en een bankstel. Ontbijt heel goed. Goede douche jammer genoeg in het bad, maar erg klein wastafeltje. Helaas spatte er veel douchewater over de badrand zodat de badkamervloer blank kwam te staan. HeidelbergCard handig voor bezoek aan het beroemde slot en voor het vervoer met tram en bus.
10
Lynn
Jun 16, 2023
·
Stayed 2 nights
The hotel was very conveniently located. We walked to the shopping area and to the historic district. It was close to restaurants. It had a delicious breakfast. The breakfast was 15 euros per person. It had fruit, meat, cheese, breads, coffee, juice.
The hotel was very conveniently located. We walked to the shopping area and to the historic district. It was close to restaurants. It had a delicious breakfast. The breakfast was 15 euros per person. It had fruit, meat, cheese, breads, coffee, juice.
6
Claus
Jul 27, 2025
·
Stayed 4 nights
Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.
Skuffende, ingen p plads som lovet på websiden, mangelfuld morgenmad.
10
Gerrit
Mar 19, 2023
·
Stayed 4 nights
Het was een zeer schoon en net hotel. Personeel was zeer vriendelijk en behulpzaam indien nodig. Ontbijt was basic maar goed en werd continu aangevuld. Hou wel rekening dat er alleen maar ontbijt wordt gereserveerd.
Het was een zeer schoon en net hotel. Personeel was zeer vriendelijk en behulpzaam indien nodig. Ontbijt was basic maar goed en werd continu aangevuld. Hou wel rekening dat er alleen maar ontbijt wordt gereserveerd.
10
Barbara
Sep 16, 2025
·
Stayed 4 nights
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
10
Kerry
Dec 9, 2023
·
Stayed 1 night
This hotel is Wonderful!! Especially staying here during the Christmas markets the staff were super helpfull and very nice .Parking is exactly what you'd expect in a city. Be prepared to drive around the blocks a bit and construction is going on as well but not a big deal to us Their Breakfast Buffet is awesome! Super convenient walking to the city centre and the tram up to the castle. Bedding is super comfy. We will definitely come back here again.
This hotel is Wonderful!! Especially staying here during the Christmas markets the staff were super helpfull and very nice .Parking is exactly what you'd expect in a city. Be prepared to drive around the blocks a bit and construction is going on as well but not a big deal to us Their Breakfast Buffet is awesome! Super convenient walking to the city centre and the tram up to the castle. Bedding is super comfy. We will definitely come back here again.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Ümit
May 28, 2026
·
Stayed 2 nights
Beds and towels were clean but floor was very dusty not enough mopped.
Beds and towels were clean but floor was very dusty not enough mopped.
10
Lucienne
Apr 5, 2026
·
Stayed 6 nights
Well located E
Well located E
10
Derrick
Dec 5, 2025
·
Stayed 1 night
Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
Friendly staff, beautifully unique and large rooms, comfortable heat control in the winter, and a great shower/tub. It's an old building so noise travels between rooms.
10
Jonathan S
Oct 20, 2025
·
Stayed 4 nights
Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
Front desk has limited hours but fortunately there is a lock box that they put my room key into. Front desk staff was super helpful in answering questions about getting around.
10
Barbara
Sep 16, 2025
·
Stayed 4 nights
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
Great location. Easy access to public transportation. Walking distance to great restaurants, sightseeing and shopping. Lovely breakfast for a fee. Friendly staff.
FAQs about The Heidelberg Exzellenz Hotel
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 15 per night.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 19 for adults and EUR 9 for children.
Does the hotel allow pets?
Pets are allowed at the hotel with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 7:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available; however, specific pricing and arrangements are not detailed. Guests should inquire directly for more information.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.
Where is the hotel located in relation to nearby attractions?
The hotel is located in Heidelberg (Weststadt), within a 5-minute drive of Heidelberg Castle and Schatzkammer. It is approximately 0.1 km from Neckar Valley-Odenwald Nature Park and 15.2 miles from Hockenheim Racing Track.
What are the hotel's policies regarding children?
Children are allowed at the hotel. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-08: NO DATA
- 2026-09-09: NO DATA
- 2026-09-10: NO DATA
- 2026-09-11: 174.36232294548034USD
- 2026-09-12: 163.49654736244202USD
- 2026-09-13: 113.30639217819213USD
- 2026-09-14: 151.3806116721344USD
- 2026-09-15: 152.56092546821594USD
- 2026-09-16: 146.0357249009323USD
- 2026-09-17: 156.93584603012084USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 134.62066939586637USD
- 2026-09-21: 156.93584603012084USD
- 2026-09-22: 163.49654736244202USD
- 2026-09-23: 146.0357249009323USD
- 2026-09-24: 156.93584603012084USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 140.58919664024353USD
- 2026-09-28: 135.08712900997162USD
- 2026-09-29: 163.42536810638427USD
- 2026-09-30: 135.08712900997162USD
- 2026-10-01: 140.6196677599716USD
- 2026-10-02: 163.49654736244202USD
- 2026-10-03: 163.51657708068848USD
- 2026-10-04: 140.58919664024353USD
- 2026-10-05: 146.0357249009323USD
- 2026-10-06: 152.56872763885497USD
- 2026-10-07: 146.0357249009323USD
- 2026-10-08: 152.56872763885497USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 113.30639217819213USD
- 2026-10-12: 152.581595USD
- 2026-10-13: NO DATA
- 2026-10-14: 174.42056374999999USD
- 2026-10-15: 152.581595USD
- 2026-10-16: 152.581595USD
- 2026-10-17: NO DATA
- 2026-10-18: 124.25499695545196USD
- 2026-10-19: 135.08712900997162USD
- 2026-10-20: 135.08712900997162USD
- 2026-10-21: 135.08712900997162USD
- 2026-10-22: 163.53019089096068USD
- 2026-10-23: 196.16981642395018USD
- 2026-10-24: 152.581595USD
- 2026-10-25: 113.30639217819213USD
- 2026-10-26: 135.08712900997162USD
- 2026-10-27: 135.08712900997162USD
- 2026-10-28: 135.08712900997162USD
- 2026-10-29: 135.08712900997162USD
- 2026-10-30: 152.581595USD
- 2026-10-31: 152.581595USD
- 2026-11-01: 113.30639217819213USD
- 2026-11-02: 135.08712900997162USD
- 2026-11-03: 135.08712900997162USD
- 2026-11-04: 135.08712900997162USD
- 2026-11-05: 135.08712900997162USD
- 2026-11-06: 152.581595USD
- 2026-11-07: 152.581595USD
- 2026-11-08: 113.30639217819213USD
The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 7:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
- Self parking fee: EUR 15 per night
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Dry Cleaning
Banquet Facilities
Allergy-Free Room Available
Services
Dry Cleaning
Banquet Facilities
Express Check-In/Check-Out
Parking
Parking
Airport shuttle
General
Non-Smoking Rooms
Allergy-Free Room Available
Family Room
Internet
Free Wi-Fi