Blue Hills Motel

Arrived having sent my id and phone number as requested. Informed by Hotel. com four hours after arriving that a lock pad number would be sent on the day of our arrival !!!! If it had not been for some fellow guests who rang a different number than what we were given and managed to contact someone who gave us the lock and key combination. The room was clean and bedding very good but there was not a single hook to hang any clothing. Nor a cupboard. The combi/fan/light/heater made an unbearable noise in the bathroom. Luckily there was another smaller light in the room. Third night the heavens opened in Hobart and the roof was leaking. They moved us to another room which did have a wardrobe but a lot of rust under the metal window. There was no hot water in the shower. If the effort was made could be a really nice motel. But sadly not on this occasion. A very dangerous health and safety issue is the steps upto the motel. If you drive in you would not use them. But the lower flight has a handrail somewhat wobbly and splintered, half hidden under the undergrowth. The second flight no hand rail and loose stones. Very slippy on the rainy day.

I normally don't leave bad reviews but we had a terrible experience there. It started off with bad communication regarding check-in and ended with a huge leak in the ceiling! My phone, book and ear plugs got soaked. I've emailed them 3 times (reception was closed when we left) and no-one even bothered responding and taking responsibility. We've actually covered the floors with towels to prevent their floors getting soaked & damaged, no appreciation or decency whatsoever.

You can reach the main city attractions and restaurants on foot, so it is recommended for regular tourists. The room facilities are simple but sufficient, making it very worthwhile at this price.

Room was clean and had what we needed. Checking in after reception had closed was simple and easy. Glad we arrived in time to access a car park on the premises, would've stressed if all the parks were full as only limited on-site parking.

Good