Is parking available at the property?

Yes, free self-parking is available on-site. Valet parking is also offered. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately IDR 360580 for adults and IDR 180240 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of IDR 750200 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Guests are encouraged to contact the property for further details on specific accessibility needs.

Where is the property located in relation to key landmarks?

The property is located in the heart of Jakarta, steps from the Golden Triangle and a 2-minute drive from Grand Indonesia. It is approximately 1.3 miles from Plaza Indonesia and 1.5 miles from Lotte Shopping Avenue.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. The pool is operational year-round, and guests can enjoy access to a hot tub as well.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified, so guests are encouraged to check directly with the property for specific age policies.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of IDR 695750 per day. Advance request or confirmation is required for availability.

AYANA Midplaza Jakarta - Luxury Hotel Stay

Average nightly price at AYANA Midplaza JAKARTA by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$101
March	US$97
April	US$112
May	US$113
June	US$116
July	US$112
August	US$97
September	US$111
October	US$112
November	US$126
December	US$100

What guests think

Across reviews, AYANA Midplaza JAKARTA is praised for warm, professional staff, a convenient location by MRT and malls, and comfortable, spacious rooms, with a few notes about maintenance quirks and occasional follow-up lapses.

Facilities draw praise, especially a well equipped gym and calming lobby, though one guest found the gym closed during their stay. Some guests noted weak air conditioning, dated fixtures, or issues with hot water, thermostats, and bidet controls. Dining stands out for many, with varied, tasty breakfasts and well liked restaurants and a cafe, though one review criticized room service and a venue, and another wanted more Japanese items. Overall, expect a well run stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a well equipped gym, pleasant lobby, and useful services like valet and concierge; one stay encountered a temporary gym closure.

Related guest reviews

10

TZU WEI

24 Feb 2025

·

Stayed 1 night

設備、服務、餐飲都非常棒。服務人員隨時有禮且親切。尤其櫃檯的Mr.Kristian，即使我英文不好，也能準確地發現我的需求，給予我最好的協助。非常好的一個晚上。

10

YUKI

21 Nov 2022

·

Stayed 1 night

設備・サービスともに良いホテル。日本人スタッフもいる。徒歩1分ほどのCity Walkには日本食レストランも多く南ジャカルタが行動の中心になる場合、便利なホテル。B1に24hではないがコンビニもある。

10

Candice

27 May 2023

·

Stayed 2 nights

One of the best hotels I've ever had the pleasure of staying in. Room incredibly spacious, excellent amenities, lovely spa, amazing breakfast buffet, delicious cafe. The decor of the entire property was also beautiful. Right on top of an MRT station and easy access to a cool food centre (Chillax) and main roads for quick Gojek trips. Highly recommend.

8

Yosuke

13 Aug 2024

·

Stayed 2 nights

ホテルのスタッフの対応は、皆さん優しく丁寧な接客でとても良かったです。部屋も広く、清潔感もあって基本的には良かったのです。食事も朝食ビュッフェしかしてませんがとても美味しくて満足でした。不満点としては、TVの操作性が悪かったことと、ジムがクローズしていて使えずいつ使えるようになるのかも分からなかったので次回行くときにリピートするかが悩ましいです。

10

HITOSHI

28 Jul 2025

·

Stayed 3 nights

It is sophisticated, stylish and calm. The lobby is open and spacious. The staff was very kind. The room was wide and large window allowed to be warm and clear.

10

Luis

8 Sept 2024

·

Stayed 1 night

A big part of a holiday is the hotel. The staff made you feel special, they cater to your needs, great dining options (I recommend the pulled lamb dish for dinner). We were upgraded to the executive rooms on the 12 floor, they were very comfortable. This propertynhas a valet parking (RP 90.000) and a concierge.

10

Gabriel

19 Aug 2025

·

Stayed 5 nights

I really enjoyed my stay at AYANA Midplaza JAKARTA. Everything from check-in to checkout was smooth, and the service felt top notch the whole way through. The highlight for me was definitely the gym—it was surprisingly comprehensive for a hotel, with plenty of equipment to keep up my usual routine. Rooms were comfortable, the hotel was well-kept, and overall it felt like a great mix of comfort and quality. Would absolutely stay again!

10

Bin Abdul Rahiman Khairul

29 May 2023

·

Stayed 3 nights

The property provides a resort style feeling in the middle of the bustling city of Jakarta.

10

akihiro

22 Sept 2025

·

Stayed 1 night

設備もスタッフも申し分ありませんでした。

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean and well kept; one guest reported hair left in the shower on consecutive days.

Related guest reviews

8

HIROMOTO

23 Oct 2022

·

Stayed 2 nights

非常に綺麗でよかったです

8

Kenichi

1 Jul 2024

·

Stayed 2 nights

Roomy and clean

8

MENG-JU

9 Dec 2025

·

Stayed 3 nights

客房乾淨，員工彬彬有禮。

10

Ian Whai

23 Apr 2025

·

Stayed 2 nights

Customer service was very tentative. This is my 2nd stay at this hotel and the same service quality was experienced again, especially from Rijal. However need to improve the cleanliness of toilet, I found hair in the shower room straight two days without remove it.

10

KAZUHIRO

15 Feb 2025

·

Stayed 4 nights

いつもよいコンディションです。

10

Naohiro

30 Nov 2025

·

Stayed 2 nights

客室はとても綺麗で、サービスにも満足してです。

8

Yusuke

2 Oct 2024

·

Stayed 2 nights

館内や部屋は清潔で綺麗なので快適でした。周辺の騒音や幹線道路に出るまでの道が安全な道ではないところが少し残念です。

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AI-generated summary based on recent guest reviews

Rooms

Spacious, quiet, and comfortable rooms with modern decor and large windows; downsides include weak air conditioning, dated fixtures, poor TV usability, limited views in some rooms, and occasional hot water, thermostat, or bidet panel issues.

Related guest reviews

10

Valerio

5 Nov 2023

·

Stayed 2 nights

Esperienza straordinaria. Camera (Deluxe) al massimo del comfort, completa di tutti gli accessori, con un letto enorme e comodissimo. Personale impeccabile, sempre disponibile e cortese. Ristoranti della struttura molto buoni, se proprio non bastassero ce ne sono di ottimi a brevissima distanza intorno. La colazione migliore che un hotel mi abbia mai messo a disposizione, peraltro. Tornerei a Jakarta solo per soggiornare qui.

10

Yoshihiko

26 Nov 2024

·

Stayed 3 nights

客室は静かで快適。インターネットも快適。

8

Chiungying

7 Nov 2025

·

Stayed 3 nights

淋浴設備有點老舊，且早上運動後要沖澡時，沒有熱水。

10

Chiungying

15 Jun 2025

·

Stayed 4 nights

淋浴間蓮蓬頭🚿水量很大，若可以調整移動的話就更好了。吹風機固定在抽屜內不太方便使用，也有點老舊了，希望下去入住時可以有新的吹風機。

8

Masami

23 Jun 2023

·

Stayed 3 nights

ロビーはとても綺麗ですが、部屋からの眺望はなく、残念でした。ただ、全体的には良いホテルだと思います。

2

Charles

29 Sept 2024

·

Stayed 3 nights

Food quality from Room service and Rasa poor compared to last year. Though two of the restaurants are still fantastic. Thermostat kept failing at night. Twice told that someone would get back to me and no one did. Japaenese toilet panel was not working.

10

Takashi

21 Jun 2025

·

Stayed 4 nights

広くて快適な部屋でした。フロントに日本人のスタッフの方もおり、スムーズな対応を頂けました。

10

HITOSHI

28 Jul 2025

·

Stayed 3 nights

It is sophisticated, stylish and calm. The lobby is open and spacious. The staff was very kind. The room was wide and large window allowed to be warm and clear.

10

Luis

8 Sept 2024

·

Stayed 1 night

A big part of a holiday is the hotel. The staff made you feel special, they cater to your needs, great dining options (I recommend the pulled lamb dish for dinner). We were upgraded to the executive rooms on the 12 floor, they were very comfortable. This propertynhas a valet parking (RP 90.000) and a concierge.

10

Lindsay

23 Apr 2024

·

Stayed 2 nights

The staff are so friendly. Food is delicious. Rooms are good - the air conditioning is not as strong so be warned the lobby and rooms can be on the warmer side but not uncomfortable. The staff really set this hotel apart from others.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and attentive, with smooth check in; a few guests noted poor follow up or an arrival focus on extra charges.

Related guest reviews

10

Jonathan

1 May 2025

·

Stayed 6 nights

Had a great stay and kudos to the friendly and on point staff. Would return and definitely recommend.

8

SHIGEYUKI

3 Apr 2025

·

Stayed 2 nights

スタッフの笑顔の対応が良かった

10

Ian Whai

23 Apr 2025

·

Stayed 2 nights

Customer service was very tentative. This is my 2nd stay at this hotel and the same service quality was experienced again, especially from Rijal. However need to improve the cleanliness of toilet, I found hair in the shower room straight two days without remove it.

10

Michael

13 Jan 2025

·

Stayed 6 nights

Friendly staff, professional service

10

Takashi

21 Jun 2025

·

Stayed 4 nights

広くて快適な部屋でした。フロントに日本人のスタッフの方もおり、スムーズな対応を頂けました。

10

Gabriel

19 Aug 2025

·

Stayed 5 nights

I really enjoyed my stay at AYANA Midplaza JAKARTA. Everything from check-in to checkout was smooth, and the service felt top notch the whole way through. The highlight for me was definitely the gym—it was surprisingly comprehensive for a hotel, with plenty of equipment to keep up my usual routine. Rooms were comfortable, the hotel was well-kept, and overall it felt like a great mix of comfort and quality. Would absolutely stay again!

10

Lindsay

23 Apr 2024

·

Stayed 2 nights

The staff are so friendly. Food is delicious. Rooms are good - the air conditioning is not as strong so be warned the lobby and rooms can be on the warmer side but not uncomfortable. The staff really set this hotel apart from others.

8

Rodney

21 Jul 2024

·

Stayed 1 night

Check in staff were entirely focussed on additional charges which took away from the arrival and check process. After that the staff at the restaurants were excellent and super helpful.

10

Carl

17 Jul 2024

·

Stayed 1 night

Staff is fantastic

10

Aliyakim

16 Jun 2025

·

Stayed 1 night

Top notch service. Excellent service and extremely kind staff.

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AI-generated summary based on recent guest reviews

Location

Very convenient for the MRT and adjacent malls and food options such as City Walk and Chillax; handy for ASEAN area visits and everyday shopping.

Related guest reviews

10

Masataka

8 Mar 2025

·

Stayed 1 night

Very convenient.

10

YUKI

21 Nov 2022

·

Stayed 1 night

設備・サービスともに良いホテル。日本人スタッフもいる。徒歩1分ほどのCity Walkには日本食レストランも多く南ジャカルタが行動の中心になる場合、便利なホテル。B1に24hではないがコンビニもある。

8

MIZUHO

8 Oct 2025

·

Stayed 2 nights

最寄りの地下鉄駅からASEAN駅まですぐなので、ASEAN事務局関係者の宿泊先として便利かと思います。

10

Shigehiro

16 Oct 2025

·

Stayed 1 night

モールも近くて便利です

10

Shigehiro

16 Oct 2025

·

Stayed 2 nights

モールが近い

10

Candice

27 May 2023

·

Stayed 2 nights

One of the best hotels I've ever had the pleasure of staying in. Room incredibly spacious, excellent amenities, lovely spa, amazing breakfast buffet, delicious cafe. The decor of the entire property was also beautiful. Right on top of an MRT station and easy access to a cool food centre (Chillax) and main roads for quick Gojek trips. Highly recommend.

10

Aya

15 Aug 2025

·

Stayed 1 night

鉄道の駅からすぐで、モールも隣接しているので何かと便利。しかし今回特筆すべきは、朝食の豪華さ。インドネシア料理はあるし、フルーツの種類も多く、とても満足です。

8

Yusuke

2 Oct 2024

·

Stayed 2 nights

館内や部屋は清潔で綺麗なので快適でした。周辺の騒音や幹線道路に出るまでの道が安全な道ではないところが少し残念です。

10

Bin Abdul Rahiman Khairul

29 May 2023

·

Stayed 3 nights

The property provides a resort style feeling in the middle of the bustling city of Jakarta.

10

MITA

15 May 2023

·

Stayed 3 nights

徒歩圏内にスーパーやコンビニもあり、部屋は広くて豪華。またジャカルタに来るときにはここを選びます！

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Dining

Breakfast is repeatedly praised for variety and quality, and on site dining and a cafe receive positive comments; some criticism targeted room service and one restaurant, and one guest wanted more Japanese options.

Related guest reviews

10

Valerio

5 Nov 2023

·

Stayed 2 nights

Esperienza straordinaria. Camera (Deluxe) al massimo del comfort, completa di tutti gli accessori, con un letto enorme e comodissimo. Personale impeccabile, sempre disponibile e cortese. Ristoranti della struttura molto buoni, se proprio non bastassero ce ne sono di ottimi a brevissima distanza intorno. La colazione migliore che un hotel mi abbia mai messo a disposizione, peraltro. Tornerei a Jakarta solo per soggiornare qui.

8

Akira

27 Nov 2023

·

Stayed 4 nights

日本のシャワートイレと同様の仕様が設備されていて、快適でした。朝食の種類も豊富で美味しかった。

10

Satoshi

26 Sept 2023

·

Stayed 3 nights

朝食が美味しい

10

Taka

23 Jun 2025

·

Stayed 3 nights

新しく、きれい。朝食バフェの種類も多い。

2

Charles

29 Sept 2024

·

Stayed 3 nights

Food quality from Room service and Rasa poor compared to last year. Though two of the restaurants are still fantastic. Thermostat kept failing at night. Twice told that someone would get back to me and no one did. Japaenese toilet panel was not working.

10

Candice

27 May 2023

·

Stayed 2 nights

One of the best hotels I've ever had the pleasure of staying in. Room incredibly spacious, excellent amenities, lovely spa, amazing breakfast buffet, delicious cafe. The decor of the entire property was also beautiful. Right on top of an MRT station and easy access to a cool food centre (Chillax) and main roads for quick Gojek trips. Highly recommend.

8

Akira

18 Mar 2024

·

Stayed 2 nights

滞在中は快適でしたが、朝食に日本食のレパートリーをもう少し増やしてほしい。室温など快適でした。

10

Aya

15 Aug 2025

·

Stayed 1 night

鉄道の駅からすぐで、モールも隣接しているので何かと便利。しかし今回特筆すべきは、朝食の豪華さ。インドネシア料理はあるし、フルーツの種類も多く、とても満足です。

10

Luis

8 Sept 2024

·

Stayed 1 night

A big part of a holiday is the hotel. The staff made you feel special, they cater to your needs, great dining options (I recommend the pulled lamb dish for dinner). We were upgraded to the executive rooms on the 12 floor, they were very comfortable. This propertynhas a valet parking (RP 90.000) and a concierge.

10

Hoshino

3 Jan 2025

·

Stayed 4 nights

朝食がとても美味しい！種類も豊富でネシア料理、日本食、中華などあり、パンやデザートも日替りなので、毎日迷ってしまう程でした。スタッフの皆さんも親切で感じが良かったです 12月31日にホテルからカウントダウングッズを貰いロビーでカウントダウンを行い、多国籍の宿泊者達とお祝いしました。部屋にはサプライズケーキが置いてありビックリしました！また来年のカウントダウンにも行きたいなと思います。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $110
18 $110	19 $117	20 $121	21 $124	22 $124	23 $124	24 $242
25 $151	26 $118	27 $123	28 $123	29 $123	30 $110	31 $109

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $118	3 $155	4 $123	5 $123	6 $130	7 $110
8 $111	9 $211	10 $657	11 $211	12 $123	13 $117	14 $110
15 $110	16 $211	17 $211	18 $189	19 $136	20 $118	21 $110
22 $110	23 $118	24 $132	25 $132	26 $124	27 $117	28 $110
29 $110	30 $137

AYANA Midplaza JAKARTA

Prices for AYANA Midplaza JAKARTA

Monthly average prices

About this property

Location

Room options

Premier Privilege Room (Free Minibar)

Premier Room (Free Minibar)

Studio Suite (Free Minibar & Newly Renovated)

Deluxe Room

Guest reviews of AYANA Midplaza JAKARTA

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about AYANA Midplaza JAKARTA

Prices for upcoming dates