Hotel Alpina Luzern
US$213
/ night
Avg. for November
Prices for Hotel Alpina Luzern
Select dates to see prices and availability
US$213
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Alpina Luzern average US$201 in the cheapest month (January) and US$359 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$201 |
| February | US$287 |
| March | US$204 |
| April | US$256 |
| May | US$321 |
| June | US$358 |
| July | US$296 |
| August | US$309 |
| September | US$359 |
| October | US$278 |
| November | US$213 |
| December | US$233 |
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Nov · US$213
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Most expensive: September (~US$359)
Cheapest: January (~US$201)
About this property
Cozy hotel in the heart of Lucerne with a terrace, restaurant, and easy access to KKL Lucerne and Chapel Bridge.
Location
Located in Lucerne, Hotel Alpina is in the city center and near a boardwalk/promenade. KKL Lucerne and Swiss Transportation Museum are cultural highlights, and some of the area's notable landmarks include Chapel Bridge and Lion Monument. Jesuit Church and Lucerne Town Hall are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.
Parking
Restaurant
Non-smoking rooms
Tour desk
Housekeeping
Currency exchange
Room options
6
Quadruple Room
Room details
1 Large Double Bed
and 1 Bunk Bed
Sleeps 4
388 ft²
HeatingSafety Deposit BoxPrivate BathroomPrivate Entrance
4
Urban Essential Room
Room details
1 Large Double Bed
Sleeps 2
280 ft²
BalconyHeatingSafety Deposit BoxPrivate BathroomPrivate Entrance
7
Single Room
Room details
1 Single Bed
129 ft²
HeatingSafety Deposit BoxPrivate BathroomPrivate Entrance
6
Business Classic Room
Room details
1 Large Double Bed
Sleeps 2
280 ft²
BalconyHeatingSafety Deposit BoxPrivate BathroomPrivate Entrance
5
Urban Compact Room
Room details
1 Double Bed
Sleeps 2
161 ft²
HeatingSafety Deposit BoxPrivate BathroomPrivate Entrance
9
Urban Comfort Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
258 ft²
BalconyHeatingSafety Deposit BoxPrivate BathroomPrivate Entrance
Guest reviews of Hotel Alpina Luzern
7.9
Good
Based on 2,946 verified reviews
Who stays here?
Business
17%
Couple
33%
Family
24%
Group
9%
Solo
15%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Hotel Alpina Luzern stands out for its excellent central location near the train station and sights, but guests repeatedly mention nighttime street noise and the lack of air conditioning, which can make summer stays uncomfortable.
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What guests think
Across reviews, Hotel Alpina Luzern stands out for its excellent central location near the train station and sights, but guests repeatedly mention nighttime street noise and the lack of air conditioning, which can make summer stays uncomfortable.
Rooms vary from renovated and sometimes spacious to small and dated; several mention unreliable Wi‑Fi. Service is often friendly and helpful, though check‑in and breakfast are frequently handled at the sister Hotel Monopol, and a few guests reported overbooking or billing problems. Expect a straightforward base that suits travelers prioritizing convenience over quiet.
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AI-generated summary based on recent guest reviews
Facilities
On-site reception is often unstaffed; check-in and breakfast are frequently handled at the nearby Hotel Monopol. Guests also note a rooftop bar at the sister property.
Related guest reviews
10
Hansyudi
21 Jun 2025
·
Stayed 2 nights
Clean and nice hotel but check in is in other building. I recommend this hotel 😊
Clean and nice hotel but check in is in other building. I recommend this hotel 😊
10
Jennifer
7 Sept 2025
·
Stayed 5 nights
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
10
Ryan
10 Dec 2024
·
Stayed 3 nights
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
8
Kristina
13 Oct 2023
·
Stayed 2 nights
Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.
Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.
8
jinhee
26 Apr 2025
·
Stayed 2 nights
호텔 컨디션은 좋았습니다. 모노폴 호텔에서 체크인을 하고 조식도 거기서 먹었습니다. 다만, 인근에 대학(? Colleague ?) 가 있어서 그런지 새백에 고성이 들렸습니다. 물은 tab water를 주는데 스위스 물이 깨끗하다고 하지만 사람에 따라 물갈이를 할 수도 있을듯 합니다.
호텔 컨디션은 좋았습니다. 모노폴 호텔에서 체크인을 하고 조식도 거기서 먹었습니다. 다만, 인근에 대학(? Colleague ?) 가 있어서 그런지 새백에 고성이 들렸습니다. 물은 tab water를 주는데 스위스 물이 깨끗하다고 하지만 사람에 따라 물갈이를 할 수도 있을듯 합니다.
8
Cathy
11 Dec 2023
·
Stayed 3 nights
Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.
Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.
6
Kazim orhan
8 Dec 2024
·
Stayed 1 night
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .
8
Jason
25 Mar 2024
·
Stayed 3 nights
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
8
Monica
27 Apr 2025
·
Hay que ir a registrarse a otro hotel, no hay nadie en recepción del hotel para guiarte
Hay que ir a registrarse a otro hotel, no hay nadie en recepción del hotel para guiarte
8
Camille
24 Nov 2024
·
Stayed 3 nights
Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.
Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: several guests found rooms immaculate or very clean, while others reported sticky floors, leftover items, and aging or poorly maintained bathrooms.
Related guest reviews
4
Kim
25 Jul 2025
·
Stayed 2 nights
Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.
Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.
10
choi
8 May 2025
·
Stayed 1 night
位置靠近火車站 ，容易找到 ，房間潔淨
位置靠近火車站 ，容易找到 ，房間潔淨
10
JackieRyanMK
1 Jul 2025
·
Stayed 1 night
Perfect location near train and central Luzern. Nice clean rooms
Perfect location near train and central Luzern. Nice clean rooms
4
Patricia
27 Aug 2023
·
Stayed 1 night
The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.
The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.
8
Hannah
14 Mar 2025
·
Stayed 2 nights
Great location. Room is decently clean (not enough I would walk on my bare feet)
Great location. Room is decently clean (not enough I would walk on my bare feet)
10
Monica
27 Mar 2023
·
Stayed 1 night
Hotel Alpina is a convenient and practical option for short visits of Luzern or for concerts at the nearby KKL concert hall. The rooms are spotless and the hotel is 2 min away from the railway station and is located in the center of the city.
Hotel Alpina is a convenient and practical option for short visits of Luzern or for concerts at the nearby KKL concert hall. The rooms are spotless and the hotel is 2 min away from the railway station and is located in the center of the city.
6
Franz
12 Jun 2022
·
Stayed 2 nights
Infolge meiner Weiterbildung übernachte ich seit gut einem Jahr monatlich 2-4 Nächte in Luzern. Mein Standard-Hotel war diesmal leider ausgebucht. Mein Entscheid fiel auf das Alpina: gute Lage, Preis/Leistungsverhältnis schien auf dem Web OK. Mein Eindruck dann vor Ort: Ein leider sehr kleines Zimmer, die Einrichtung gefühlt 70er Jahre. Unter der Bettdecke lag noch ein langes schwarzes Haar des Vorgängers oder der Reinigung. Die Rezeption des Hotels war während des ganzen Aufenthalts nicht besetzt, man musste sich an die Rezeption eines anderen Hotels ein paar Häuser weiter weg wenden. Das Hotel Alpina hinterliess bei mir einen beengenden, eher schmuddeligen, unsauberen Eindruck. In den Fluren stank es nach FastFood, die Zimmereinrichtung ist veraltet und aus billigsten Materialien. Ich würde dort nicht mehr buchen. Da gibt es in Luzern erheblich Besseres für denselben Preis, an gleich guter Lage.
Infolge meiner Weiterbildung übernachte ich seit gut einem Jahr monatlich 2-4 Nächte in Luzern. Mein Standard-Hotel war diesmal leider ausgebucht. Mein Entscheid fiel auf das Alpina: gute Lage, Preis/Leistungsverhältnis schien auf dem Web OK. Mein Eindruck dann vor Ort: Ein leider sehr kleines Zimmer, die Einrichtung gefühlt 70er Jahre. Unter der Bettdecke lag noch ein langes schwarzes Haar des Vorgängers oder der Reinigung. Die Rezeption des Hotels war während des ganzen Aufenthalts nicht besetzt, man musste sich an die Rezeption eines anderen Hotels ein paar Häuser weiter weg wenden. Das Hotel Alpina hinterliess bei mir einen beengenden, eher schmuddeligen, unsauberen Eindruck. In den Fluren stank es nach FastFood, die Zimmereinrichtung ist veraltet und aus billigsten Materialien. Ich würde dort nicht mehr buchen. Da gibt es in Luzern erheblich Besseres für denselben Preis, an gleich guter Lage.
10
Sarah
17 Feb 2025
·
Stayed 1 night
Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.
Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.
10
Brown
23 Sept 2025
·
Stayed 1 night
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
4
Patrick
21 Apr 2024
·
Stayed 2 nights
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from renovated and sometimes spacious (including some family and balcony options) to small and dated. Many lack air conditioning, Wi‑Fi can be unreliable, and street‑facing rooms may experience significant nightlife noise.
Related guest reviews
6
Chris
14 Jun 2022
·
Stayed 1 night
Room was large and relatively comfortable however there was no air conditioning in the room meaning you had to open windows which allowed the traffic noise in. Shower curtain was annoying and it was difficult to set the correct shower temperature on the mixer tap. No I’m site parking and as we were travelling with motorcycles, the local car parks would not allow us to park so on street parking was the only option which was disappointing. Roof top bar good but could be better. Overall, an expensive hotel for the quality.
Room was large and relatively comfortable however there was no air conditioning in the room meaning you had to open windows which allowed the traffic noise in. Shower curtain was annoying and it was difficult to set the correct shower temperature on the mixer tap. No I’m site parking and as we were travelling with motorcycles, the local car parks would not allow us to park so on street parking was the only option which was disappointing. Roof top bar good but could be better. Overall, an expensive hotel for the quality.
8
Kelly
27 Jun 2024
·
Stayed 1 night
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.
8
Ezgi
23 Jun 2024
·
Stayed 2 nights
Oldukça merkezi, Basel SBB tren istasyonuna ve toplu taşıma duraklarına 3 dk yürüme mesafesinde, etrafında restoran / kafe / market seçeneklerinin çok olduğu bir otel. 2 gece konaklamak ve tren yolculuklarımızda kolaylık olması amacıyla bu oteli seçtik. Genel anlamda hijyen ve konfor olarak kötü diyemem, ancak odamızda klima yoktu. Yalnızca vantilatör vardı ve çok fazla yeterli gelmedi. Ek olarak, otelin WiFi ağına bağlanmak neredeyse imkansızdı. 5 dakikada bir bağlantı kopuyor, yeniden bağlanmak gerekiyordu. Bu nedenle en iyi tercih olduğunu söyleyemem. Fakat ulaşım ve konum olarak bizi tatmin etti.
Oldukça merkezi, Basel SBB tren istasyonuna ve toplu taşıma duraklarına 3 dk yürüme mesafesinde, etrafında restoran / kafe / market seçeneklerinin çok olduğu bir otel. 2 gece konaklamak ve tren yolculuklarımızda kolaylık olması amacıyla bu oteli seçtik. Genel anlamda hijyen ve konfor olarak kötü diyemem, ancak odamızda klima yoktu. Yalnızca vantilatör vardı ve çok fazla yeterli gelmedi. Ek olarak, otelin WiFi ağına bağlanmak neredeyse imkansızdı. 5 dakikada bir bağlantı kopuyor, yeniden bağlanmak gerekiyordu. Bu nedenle en iyi tercih olduğunu söyleyemem. Fakat ulaşım ve konum olarak bizi tatmin etti.
2
Stuart
8 Feb 2025
·
Stayed 2 nights
Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.
Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.
8
Abby
20 Aug 2025
·
Stayed 1 night
Great location, booked the quadruple room, was spacious for European standards.
Great location, booked the quadruple room, was spacious for European standards.
10
Brown
23 Sept 2025
·
Stayed 1 night
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
10
Susan
16 Oct 2025
·
Stayed 2 nights
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
10
Charley
5 Sept 2024
·
Stayed 1 night
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
8
Cynthia
11 Jun 2025
·
Stayed 2 nights
The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.
The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.
10
Cynthia
18 Jun 2025
·
Stayed 3 nights
Location, location, location Large room with balcony
Location, location, location Large room with balcony
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AI-generated summary based on recent guest reviews
Service
Many describe staff as friendly and helpful, but some report overbooking, billing errors, or inflexible responses. Check-in is commonly handled at the sister Hotel Monopol.
Related guest reviews
8
Binte Abdul Manan
30 Nov 2024
·
Stayed 2 nights
Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.
Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.
2
YUEN CHUN
10 Apr 2025
·
Stayed 3 nights
我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。 他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤 。 所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。 此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責 。 臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴 ，距離一段距離 ！食早餐也要去他們的姊妹酒店裏吃,十分不方便。 此外酒店附近很多酒吧及餐廳，夜間十分多噪音 ！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！
我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。 他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤 。 所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。 此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責 。 臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴 ，距離一段距離 ！食早餐也要去他們的姊妹酒店裏吃,十分不方便。 此外酒店附近很多酒吧及餐廳，夜間十分多噪音 ！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！
2
Robert
23 Jun 2024
·
Stayed 2 nights
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.
10
todd
29 Aug 2025
·
Stayed 2 nights
Great staff service.
Great staff service.
2
Yuvraj
21 Jun 2025
·
Stayed 2 nights
Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.
Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.
10
Brown
23 Sept 2025
·
Stayed 1 night
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
10
Susan
16 Oct 2025
·
Stayed 2 nights
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
10
Pedro
27 Mar 2025
·
Stayed 2 nights
Excellent experience at Hotel Alpina. Very comfortable room. The staff at the hotel are very kind and always willing to help. Luzern is a wonderful city — we loved it. I highly recommend this place to everyone.
Excellent experience at Hotel Alpina. Very comfortable room. The staff at the hotel are very kind and always willing to help. Luzern is a wonderful city — we loved it. I highly recommend this place to everyone.
10
Charley
5 Sept 2024
·
Stayed 1 night
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.
10
Andrew
2 Nov 2025
·
Stayed 1 night
Great service!
Great service!
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AI-generated summary based on recent guest reviews
Location
Exceptionally central—steps from Lucerne’s main station, boats, and Old Town—making sightseeing and transport easy. Nightlife and bars below can cause significant late-night noise.
Related guest reviews
10
Jennifer
7 Sept 2025
·
Stayed 5 nights
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
10
Sergej
12 Sept 2025
·
Stayed 3 nights
Het ligt dichtbij het station. Voor trolleybus liefhebbers is dit de ideale locatie. Het is ook mogelijk om Zürich te bezoeken.
Het ligt dichtbij het station. Voor trolleybus liefhebbers is dit de ideale locatie. Het is ook mogelijk om Zürich te bezoeken.
10
Yong Siong
14 Feb 2024
·
Stayed 1 night
It was very close to the main station and very convenient
It was very close to the main station and very convenient
10
JackieRyanMK
1 Jul 2025
·
Stayed 1 night
Perfect location near train and central Luzern. Nice clean rooms
Perfect location near train and central Luzern. Nice clean rooms
6
Doug
13 Aug 2025
·
Stayed 5 nights
Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.
Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.
8
Abby
20 Aug 2025
·
Stayed 1 night
Great location, booked the quadruple room, was spacious for European standards.
Great location, booked the quadruple room, was spacious for European standards.
8
Samson
20 Mar 2025
·
Stayed 2 nights
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
10
Brown
23 Sept 2025
·
Stayed 1 night
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.
10
Susan
16 Oct 2025
·
Stayed 2 nights
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
8
Danilo
1 Mar 2025
·
Stayed 3 nights
The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.
The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.
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AI-generated summary based on recent guest reviews
Dining
Breakfast, typically served at the sister Hotel Monopol, is frequently praised; a few guests found the arrangement or cost inconvenient. Nearby dining options, including a popular pizzeria, are handy.
Related guest reviews
10
Jennifer
7 Sept 2025
·
Stayed 5 nights
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.
2
YUEN CHUN
10 Apr 2025
·
Stayed 3 nights
我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。 他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤 。 所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。 此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責 。 臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴 ，距離一段距離 ！食早餐也要去他們的姊妹酒店裏吃,十分不方便。 此外酒店附近很多酒吧及餐廳，夜間十分多噪音 ！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！
我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。 他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤 。 所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。 此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責 。 臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴 ，距離一段距離 ！食早餐也要去他們的姊妹酒店裏吃,十分不方便。 此外酒店附近很多酒吧及餐廳，夜間十分多噪音 ！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！
10
Thomas
31 Mar 2025
·
Stayed 1 night
Gutes Hotel gleich neben dem Bahnhof. Gutes Preis-Leistngs Verhältnis. Sehr feines Frühstück. Nettes Personal.
Gutes Hotel gleich neben dem Bahnhof. Gutes Preis-Leistngs Verhältnis. Sehr feines Frühstück. Nettes Personal.
10
Andree
11 Jan 2024
·
Stayed 3 nights
Location. Staff. Facilities. Breakfast. Everything was terrific.
Location. Staff. Facilities. Breakfast. Everything was terrific.
8
Samson
20 Mar 2025
·
Stayed 2 nights
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
8
Jason
25 Mar 2024
·
Stayed 3 nights
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation
10
Lourdes
28 Mar 2025
·
Stayed 2 nights
Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.
Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.
6
David
11 Apr 2023
·
Stayed 1 night
Found no breakfast provided, charged 50ch, way too high.
Found no breakfast provided, charged 50ch, way too high.
10
Susan
16 Oct 2025
·
Stayed 2 nights
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.
10
MIGUEL ANGEL
1 Nov 2022
·
Nos gustó mucho, nos dieron un upgrde sin costo, el desayuno muy delicioso, la ubicación y el servicio excelente
Nos gustó mucho, nos dieron un upgrde sin costo, el desayuno muy delicioso, la ubicación y el servicio excelente
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AI-generated summary based on recent guest reviews
8
Ronald
4 weeks ago
·
Stayed 3 nights
Subpar double bed, reception almost non-existent
Subpar double bed, reception almost non-existent
8
Emmanuel
24 Sept 2026
·
Stayed 1 night
Super clean and central and very friendly staff. Would recommend
Super clean and central and very friendly staff. Would recommend
2
Roy
20 Sept 2026
·
Stayed 1 night
From check in to check out this was a terrible hotel. The rooms were very warm with no air con - only a fan! You couldn’t open the windows due to the noise of party goers outside until 3am. A terrible place for a very high price - avoid!!
From check in to check out this was a terrible hotel. The rooms were very warm with no air con - only a fan! You couldn’t open the windows due to the noise of party goers outside until 3am. A terrible place for a very high price - avoid!!
6
Robert
19 Sept 2026
·
Stayed 1 night
Great location across the street from the train station. The property was a bit tired and very expensive for the lack of attention to detail on some small maintenance issues.
Great location across the street from the train station. The property was a bit tired and very expensive for the lack of attention to detail on some small maintenance issues.
8
Qiongdi
5 Sept 2026
·
Stayed 1 night
Good overall. Sara
Good overall. Sara
FAQs about Hotel Alpina Luzern
Is parking available at the property?
Parking is available on-site, but it is limited. Guests are encouraged to check availability upon arrival.
What type of breakfast is offered and what are the serving hours?
A delightful breakfast is served on-site, although specific details about the type and serving hours are not provided.
What are the standard check-in and check-out times?
Check-in time is at 15:00, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
How is the property situated in relation to key landmarks?
The hotel is located in the city center of Lucerne, near notable landmarks such as KKL Lucerne and Chapel Bridge, making it convenient for exploring the area.
Are children allowed at the property?
Children are allowed to stay at the property, with no specified minimum age for free stays.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: NO DATA
- 2026-11-05: 165.58953745251466USD
- 2026-11-06: 165.00721433197023USD
- 2026-11-07: 173.40010016015626USD
- 2026-11-08: 161.47304691912842USD
- 2026-11-09: 159.9368074165039USD
- 2026-11-10: 158.64748647491456USD
- 2026-11-11: 162.91624687799074USD
- 2026-11-12: 187.32817977642824USD
- 2026-11-13: 161.47304691912842USD
- 2026-11-14: 178.47855281353762USD
- 2026-11-15: 158.27334254327394USD
- 2026-11-16: 161.47304691912842USD
- 2026-11-17: 161.47304691912842USD
- 2026-11-18: 166.4294268978882USD
- 2026-11-19: 225.05146080206302USD
- 2026-11-20: 188.03656420336915USD
- 2026-11-21: 158.48212088287355USD
- 2026-11-22: 161.47304691912842USD
- 2026-11-23: 157.5177108043213USD
- 2026-11-24: 179.80332635772706USD
- 2026-11-25: 157.6581003716431USD
- 2026-11-26: 180.8224645726929USD
- 2026-11-27: 204.18826323767092USD
- 2026-11-28: 174.37673291290284USD
- 2026-11-29: 174.37673291290284USD
- 2026-11-30: 169.64777341967775USD
- 2026-12-01: 206.00784966363528USD
- 2026-12-02: 206.17814540997315USD
- 2026-12-03: 166.46701932440186USD
- 2026-12-04: 196.0770467108765USD
- 2026-12-05: 158.1594867924805USD
- 2026-12-06: 151.67018831781007USD
- 2026-12-07: 172.9850770324707USD
- 2026-12-08: 145.17089258581544USD
- 2026-12-09: 153.417637USD
- 2026-12-10: 186.90214939453128USD
- 2026-12-11: 202.1617643985596USD
- 2026-12-12: 166.18468239794925USD
- 2026-12-13: 145.17089258581544USD
- 2026-12-14: 172.9850770324707USD
- 2026-12-15: 185.98366849645998USD
- 2026-12-16: 186.90214939453128USD
- 2026-12-17: 153.417637USD
- 2026-12-18: 153.417637USD
- 2026-12-19: 195.1701379805298USD
- 2026-12-20: 163.720341348938USD
- 2026-12-21: 159.30752800000002USD
- 2026-12-22: 217.79134639794924USD
- 2026-12-23: 200.17029019726564USD
- 2026-12-24: 191.5445059343262USD
- 2026-12-25: 208.41328563995364USD
- 2026-12-26: 284.6867270072022USD
- 2026-12-27: 261.4918403578491USD
- 2026-12-28: 209.16547654205326USD
- 2026-12-29: 213.80783308184817USD
- 2026-12-30: 268.5077409383545USD
- 2026-12-31: NO DATA
- 2027-01-01: 153.417637USD
- 2027-01-02: 159.30752800000002USD
- 2027-01-03: 135.90614834298708USD
- 2027-01-04: 143.58993076339723USD
Check-in time starts at15:00Check-in time ends at21:30Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pet max weight (per pet) in lb is 3333;Only dogs and cats are allowed;Pet max weight (per pet) in kg is 1515;Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: CHF 20 per pet, per night; Service animals are exempt from fees;
Front Desk Services
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Crib (infant bed) fee: CHF 30.0 per night;
Dining
At Hotel Alpina, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
- A tax is imposed by the city: CHF 2.50 per person, per night
Business details
Property registration number KZV-SLU-000016
Popular amenities
Parking
Restaurant
Non-smoking rooms
Tour desk
Housekeeping
Currency exchange
Services
Tour desk
Housekeeping
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Lockers Available
Ski Storage
General
Restaurant
Non-smoking rooms
Allergy-free room available
Family room
Parking
Parking
Electric car charging station
Parking (Limited)
Activities
Cycling
Hiking
Terrace
Internet
Free wi-fi