Name: Holiday Inn Express & Suites Pensacola Airport North – I-10 by IHG
Address: 7827 North Davis Highway, Pensacola, Florida, United States of America, Pensacola, Florida, US
Price range: $84–$156 per night
Rating: 9.1

What guests think

At Holiday Inn Express & Suites Pensacola Airport North – I-10 by IHG, guests repeatedly praise very clean, comfortable rooms, friendly staff, and a convenient location near I‑10 and the airport, with many enjoying the complimentary hot breakfast.

Common negatives include inconsistent housekeeping during multi‑night stays and occasional cleanliness lapses in rooms or corridors. Breakfast quality is generally liked but can be inconsistent, with repeated reports of broken pancake machines and limited or poorly restocked items. Facilities are appreciated (gym, EV chargers, shuttle, parking), though the airport shuttle requires advance scheduling and roadway access can require U‑turns in heavy traffic. Overall, expect a modern, comfortable stop with strong service and a few operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests mention useful amenities like a 24‑hour gym, EV chargers, airport shuttle, pool, and ample parking. Some report shuttle limitations (advance notice/limited hours), a parking fee, and occasional pool cleanliness issues.

Related guest reviews

10

leilani

Oct 9, 2025

·

Stayed 3 nights

My stay was great! Spotless, friendly staff, good breakfast, and lots of parking. The gym was great too; it was clean and had good equipment.

10

Jennifer

Dec 10, 2025

·

Stayed 2 nights

Clean comfortable room. Friendly staff. Gym was 24 hour and breakfast was nice spread

8

Angela

Jul 26, 2025

·

Stayed 1 night

The hotel was great, the location was very close to the airport and in closedriving distance to several nice food places. The only part that I wish I would have known is that you have to schedule an airport shuttle 24 hours before pick up.

10

Philip

Oct 4, 2024

·

Stayed 1 night

EV Chargers are available, which was my primary reason to stay there twice this week.

10

ALICE

May 9, 2025

·

Stayed 3 nights

My drivers both, to and from the airport shuttle were very courteous and helpful! Thank you holiday inn, express for a wonderful stay from airport pick up, throughout, my stay, to returning me back to the airport. I will stay at this hotel every time I come to Pensacola Florida Airport! Excellent service and cleanliness all the way around! Truly, a five star hotel in my lens.

10

Mark

Aug 14, 2024

·

Stayed 3 nights

Swimming pool needs better attention there is mold growing on the inside of pool . The staff was awesome check in and out was very easy . I will stay again the next time i come .

8

Robin

Oct 30, 2024

·

Stayed 1 night

The airport shuttle was not in service after 6 pm.

10

Latonia

Aug 17, 2025

·

Stayed 1 night

Excellent stay! Two Tesla chargers were a huge plus and nice surprise!

6

Debra

Jul 28, 2025

·

Stayed 1 night

I called to reserve a shuttle day before. When I got there that evening, I was told an airport shuttle had to have a 24 hour notice. told the front desk I called yesterday. Front desk told me ok they would get one and call me in a half hour in the room. I called front desk AFTER AN HOUR AND A HALF. Again, was told I would get a confirmation call back in a half hour. NEVER DID. Stopped by desk first thing next morning. Found out THE FRONT DESK NEVER ORDERED MY AIRPORT SHUTTLE THE NIGHT BEFORE AND MY NAME WAS NOT ON THE LIST. THIS IS UNACCEPTABLE.

10

Irma

Sep 26, 2025

·

Stayed 2 nights

The kitchen had good food. The Airport shuttle driver was great.

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Cleanliness

Most reviews describe very clean rooms and public areas. However, recurring complaints note rooms not serviced during multi‑night stays and occasional dirty linens or bathrooms.

Related guest reviews

10

Robert

Sep 4, 2025

·

Stayed 1 night

Room was very spacious and the entire hotel was very clean

2

Joni

Jul 24, 2025

·

Stayed 2 nights

The hotel was fullnof trash and my room was dirty. The toliet was dirty and mirror was filthy. I think the sheets werent even changed.

4

Viron D

Aug 25, 2025

·

Stayed 3 nights

Stayed three nights and they really did not clean our room. Day after our first night, we were out of the room from 730am to 530 pm and no one cleaned our room, not even our used towels. I had to go to the front desk to request new towels and was told that you have to request your room to be cleaned which I never heard of. The next morning I spoke to a different front desk worker who stated that they should have at least changed out towels and emptied the trash.

8

Susan

Aug 26, 2025

·

Stayed 3 nights

No maid service Three days no trash pick up and no

10

Michelle

Dec 30, 2024

·

Stayed 1 night

Second time staying at this property. The hotel is super clean, and staff is friendly. Parking is great, shower pressure is great, beds are comfy. Breakfast was good. Will def stay again!

4

William

Oct 7, 2025

·

Stayed 3 nights

Airport shuttle service great. Checkin and checkout great. Parking great. Stayed 3 nights and my room was never cleaned. Followed up three times and room never cleaned or new towels provided. Fresh brew coffee macjine at breakfast broken the first two days. No white milk one day for breakfast. No yogurt for three days. No fresh fruit or eggs for three day stay. No pancakes, waffles or fresh toast over three days.

10

Danielle

Dec 31, 2024

·

Stayed 3 nights

Very clean! Staff was extremely friendly and accommodating. Will stay here again.

10

Timothy

Oct 13, 2024

·

Stayed 3 nights

The room, lobby, dining area and hallways were very clean. Hotel staff were constantly cleaning throughout our stay. The entire hotel smelled clean and pleasant.

10

Julie

Nov 15, 2025

·

Stayed 1 night

My room and the hotel are very clean. Staff was exceptional! They gave me a late check out with no additional cost. The bed was super comfy and the pillows were amazing! Breakfast was so good also! This property is week kept and maintained. Everything looks and smells like new. I will def stay again. Airport shuttle gentleman was so friendly

6

Tyshonna

Oct 7, 2025

·

Stayed 4 nights

The bedding and towels were FILTHY! Both had stains and when wet had black spots. I requested fresh bedding upon arrival which has stains all over. Each day receiving new towels were filthy as well.

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Rooms

Rooms are modern, spacious, and especially noted for very comfortable beds and pillows. Some guests report AC control or noise, weak water pressure or limited hot water, and occasional odors.

Related guest reviews

6

Bruce

Sep 10, 2025

·

Stayed 4 nights

Water pressure in shower was bad. Toilet ran constantly

10

Robert

Sep 4, 2025

·

Stayed 1 night

Room was very spacious and the entire hotel was very clean

10

Phil

Mar 8, 2025

·

Stayed 3 nights

An excellent hotel. Room was very spacious and to a very high standard. Large comfortable bed. Breakfast was good with a wide selection of items. I can definitely recommend this hotel

10

George

Sep 29, 2025

·

Stayed 1 night

Big spacious rooms, comfortable and quiet. Will definitely stay again.

10

Debi

Aug 4, 2025

·

Stayed 1 night

Bed was very comfortable. Room darkened well. Clean bathroom.

10

Kenneth

Sep 29, 2025

·

Stayed 2 nights

Room was clean and nice. Did have a humidity smell that don't go away

6

Shaita

Aug 4, 2025

·

Stayed 3 nights

The AC doesn’t stay on. I woke up EVERY night seeating and needing to turn the AC back on multiple times throughout each night

8

Paul

Nov 7, 2024

·

Stayed 2 nights

This hotel is only about 6 months old, so like new. Great sized room, great bathroom, very good breakfast. Very clean and tidy as like new….. HOWEVER….. the air con is loud. I really couldn’t believe this for a new building it had an old fashioned AC unit in the room and really let the place down as my sleep was disrupted because of it. I would have given a 5 star rating on the property if it wasn’t for this point. A big shoutout for the lovely lady in the breakfast area each morning as such a nice person.

10

Geoffrey

Apr 28, 2025

·

Stayed 1 night

Brand new place. Nice staff. Clean. Great beds. Good AC. 50 Plus inch TV.

4

Sean

Mar 3, 2025

·

Stayed 1 night

No hot water, this has been an apparent issue staff knew, before we had checked in. Girl at front desk said it had happened 2 days prior. Still no mention of this before check in. Had to practically beg to be offered another room hoping it was a single room issue, only to have the same issue. Guy at front desk, didnt care at all as if i was a burden. Wont be back, seems to be an issue they dont want to fix. Positives new looking place, decent breakfast. Morning crew seemed more engaged in customer services.

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Service

Staff are widely praised as friendly, welcoming, and accommodating, with smooth check‑in and helpful breakfast and shuttle teams. A few guests encountered miscommunication or rudeness at the front desk and issues arranging the airport shuttle.

Related guest reviews

10

Markevia

Jun 1, 2025

·

Stayed 5 nights

Amazing trip, the hotel staff was nice (every department) 10/10 would stay there again

10

Regina

Apr 6, 2025

·

Stayed 1 night

After an extremely long 900 mile trip. Walking into the entrance for check in was wonderful. I was greeted with two smiling faces that welcomed us to Holiday Inn Express. They asked my name and pulled up reservation. They were very professional and kind. Helped us decide on a dinner restaurant and told us to enjoy your stay. Breakfast was a pretty good. Our Room was immaculately clean. Thank you

8

Gregg

Apr 19, 2025

·

Stayed 2 nights

The property is in great condition, both inside and out. Some of the staff has been extremely helpful and respectful, while a few require additional training. The shuttle service requires 24 hour advance reservation which was not communicated during advance phone conversations with the property.

10

Christa

Sep 29, 2024

·

Stayed 1 night

Every sing one of their employees were so kind! Shiv at the front desk went above and beyond making sure my handicapped father had a short walk from the car to the room. Janie at breakfast was so sweet and helpful. Everything was delicious! The property was clean and accommodating. It even had computers that my son could use to catch up on homework. It was by far the best stay of my vacation.

10

David

May 4, 2025

·

Stayed 1 night

Have stayed here several times. This is a very clean hotel. The staff is awesome. The night clerk is great.

10

Nicole

Oct 6, 2024

·

Stayed 1 night

Front desk clerk was incredibly welcoming and cheerful. She was efficient with check in and open to questions if we had any later. Very impressed! I believe her name was Brandi? :)

2

Tim

Jan 19, 2025

·

Stayed 2 nights

When I checked in the receptionist was very rude.

6

Debra

Jul 28, 2025

·

Stayed 1 night

I called to reserve a shuttle day before. When I got there that evening, I was told an airport shuttle had to have a 24 hour notice. told the front desk I called yesterday. Front desk told me ok they would get one and call me in a half hour in the room. I called front desk AFTER AN HOUR AND A HALF. Again, was told I would get a confirmation call back in a half hour. NEVER DID. Stopped by desk first thing next morning. Found out THE FRONT DESK NEVER ORDERED MY AIRPORT SHUTTLE THE NIGHT BEFORE AND MY NAME WAS NOT ON THE LIST. THIS IS UNACCEPTABLE.

10

Delceter

Apr 29, 2025

·

Stayed 4 nights

Char, at the front desk was very friendly and helpful. All the staff that I cam in contact with was very friendly and helpful. They were professional and personable. There was a nice size of selection for breakfast. The kitchen staff was accommodating. The room was large and spacious.

2

Puveanthran

Jul 15, 2025

·

Stayed 1 night

The front desk staff is very rude. When we booked we were told no other charges but after arriving was charged $5 per day for parking whiich is ridiculous. First time a hotel is charging for parking. When booking I had requested free shuttle to airport as their hotel said they had it. Informed them multiple times about the baggage but last minute the told us they were not able to accommodate for the agreed number of baggage. We had to figure out ourselves how to fit the baggage into the shuttle and the driver was not helpful at all. When we did he still had an unhappy look and was rude till the end of drop off. Breakfast very limited all pancake machine not working drink dispenser not working. When we requested for extra pillows staff was very irritated and unhappy to go get those pillows. Phone in the room does not work . This hotel is not worth the money . Total rip off. Pls don’t use this hotel.

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Location

Convenient to I‑10, the airport, and many dining/shopping options. Vehicle access can require U‑turns in heavy traffic, and a few safety concerns were noted.

Related guest reviews

10

Jeanine

Sep 29, 2025

·

Stayed 4 nights

We had an excellent stay. Easy access to the interstate.

8

Richard

Sep 22, 2025

·

Stayed 1 night

My car was broken into in the parking lot overnight. The staff was very helpful in retrieving the video to see what happened.

10

Linda

Apr 5, 2025

·

Stayed 1 night

Easy on and off highway

10

Lemay

Oct 13, 2024

·

Stayed 1 night

Excellent location

10

Michael

Apr 13, 2025

·

Stayed 1 night

The hotel is outstanding but getting in and out was difficult. Davis highway is very busy and you are coming from the south then you have to do a u-turn on two busy streets. Great hotel and staff were great.

10

Amber

Jun 13, 2025

·

Stayed 1 night

Convenient location right off the highway. Food options and convenience store in walking distance which was great traveling with kids.

10

Kenneth

Jan 7, 2025

·

Stayed 2 nights

Very good hotel. Staff was friendly, property was clean inside and out, and the rooms were comfortable. The only downside was the location of the hotel, where traffic is heavy and you have to make a u-turn to get to the hotel of a busy road.

8

Misshombi

Aug 24, 2025

·

Stayed 2 nights

Conveniently located to restaurants and near the airport.

10

Gilda

Sep 9, 2025

·

Stayed 1 night

Easy access off HWY 10 for our trip.The place was nice a clean and the staff was friendly.

2

Judy

Jun 3, 2025

·

Stayed 1 night

Not in a good area, pool not working and night staff didn't care and gave wrong information on help. Pillow had blood on it and blanket was wet with who knows what. Showed night staff and she could not help she said because house keeping was gone for the evening. Asked to talk with a manager she said after hours no management is own duty. Breakfast was disgusting my grandchildren would not eat that stuff, coffee was cold. Not what we expected for a Holiday Inn....

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Dining

The free breakfast is often described as hot and varied. Several reviews report inconsistency—broken pancake machines, limited restocking, or items served cold.

Related guest reviews

4

KAREN

Jul 13, 2025

·

Stayed 4 nights

Property difficult to exit northbound. Breakfast foods were consistently cold. The type of room we reserved was not available.

10

Scott

Apr 30, 2025

·

Stayed 3 nights

clean, nice room/bed, great staff and great breakfast

10

Mark

Oct 10, 2025

·

Stayed 5 nights

The only thing that wasn't perfect was the breakfast had the same offerings for all five days. Also, the pancake machine was inop all five days. The facility, staff, and location were all superb.

4

William

Oct 7, 2025

·

Stayed 3 nights

Airport shuttle service great. Checkin and checkout great. Parking great. Stayed 3 nights and my room was never cleaned. Followed up three times and room never cleaned or new towels provided. Fresh brew coffee macjine at breakfast broken the first two days. No white milk one day for breakfast. No yogurt for three days. No fresh fruit or eggs for three day stay. No pancakes, waffles or fresh toast over three days.

8

Brady

Jul 18, 2025

·

Stayed 5 nights

It was a nice place to stay. We booked because of rave reviews about their breakfast.We were pretty dissatisfied in that.The waffle maker was broken all week, unless you got up early, there was egg white omelets, oatmeal, bacon, cereal, bagels, toast, biscuits, no gravy. occasionally cinnamon rolls, we saw sausage 1 day, but it was super chewy. Maybe if you’re there first thing in the morning? But after 3 days, we just didn’t go down. Everything else was wonderful though.

10

Christopher John

Apr 16, 2025

·

Stayed 4 nights

Things were new and nice. Staff was friendly. Breakfast was the best of this kind I have had.

4

Mark

Jun 8, 2025

·

Stayed 6 nights

Plastic ware at breakfast was always missing ,no spoons forks knives. Hard to eat oatmeal which was always cold with a fork. Kitchen staff was rude. Communication between front desk and rest of staff was poor. Snacks and soft drinks were rarely replenished. House keeping was very poor.

10

Melissa

Dec 21, 2024

·

Stayed 2 nights

So comfortable!!!! The bed, the pillows! Quiet. And clean!!!!! Best breakfast ever! Very friendly employees! Extremely pleased!

8

Dorinda

Oct 19, 2025

·

Stayed 3 nights

The coffee machine had issues each day. On Sunday unfortunately both machines were broken.

10

Bryan

Aug 29, 2025

·

Stayed 1 night

Clean rooms, no issues with staff, GREAT breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$105
March	$131
April	$126
May	$131
June	$147
July	$166
August	$113
September	$117
October	$117
November	$111
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $156
20 $104	21 $113	22 $111	23 $107	24 $108	25 $140	26 $137
27 $104	28 $107	29 $107	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $124	3 $125
4 $96	5 $109	6 $109	7 $109	8 $109	9 $132	10 $134
11 $105	12 $109	13 $113	14 $109	15 $109	16 $137	17 $137
18 $84	19 $94	20 $94	21 $94	22 $116	23 $115	24 $111
25 $91	26 $101	27 $104	28 $104	29 $104	30 $108	31 $108

Holiday Inn Express & Suites Pensacola Airport North – I-10 by IHG

Prices for Holiday Inn Express & Suites Pensacola Airport North – I-10 by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 1 King Bed, Transfer Shower

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Roll-In Shower

Suite, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower

Premium Room

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 1 King Bed, Transfer Shower

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room

Guest reviews of Holiday Inn Express & Suites Pensacola Airport North – I-10 by IHG

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Pensacola Airport North – I-10 by IHG

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