Is parking available at the hotel?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately CAD 23 per person.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of CAD 40 per accommodation, varying based on length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility should be confirmed with the property.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Sault Ste. Marie, just a 4-minute walk from Station Mall and 6 minutes from GFL Memorial Gardens. It is 0.8 mi (1.3 km) from Gateway Casinos and 1 mi (1.6 km) from Sault Ste. Marie International Bridge.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is accessible from 8:00 AM to 10:00 PM, along with a hot tub.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. It is advisable to contact the property directly for confirmation and any associated costs.

Delta Hotels Sault Ste. Marie Waterfront

Average nightly price at Delta Hotels by Marriott Sault Ste. Marie Waterfront by month, last 12 months (USD)
Month	Average price
January	$136
February	$145
March	$139
April	$155
May	$154
June	$163
July	$175
August	$168
September	$204
October	$199
November	$155
December	$138

What guests think

At Delta Hotels by Marriott Sault Ste. Marie Waterfront, travellers highlight its scenic riverfront setting with boardwalk access, beautiful views, walkability to attractions like the Agawa Canyon Train, and strong pet friendliness, making it popular for short stays.

Staff are widely praised for being friendly and accommodating, with smooth check-in, though a few guests reported rude encounters or unhelpful responses to issues. Rooms offer comfortable beds and river views but are frequently described as dated, with occasional noise from nearby events or HVAC, limited outlets, and reports of low water pressure. On-site dining and Starbucks earn strong reviews, while breakfast quality and pricing feel inconsistent to some; the pool and hot tub are popular but cleanliness or temperature concerns appear in a few reviews. Expect a scenic location and welcoming service, with room age and occasional operational hiccups to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular amenities include the indoor pool and hot tub, on-site restaurants and Starbucks, and a fitness area that some guests praise. Others find the gym small, parking can be tight, EV charging is limited or awkward, and a few note pool cleanliness or temperature issues.

Related guest reviews

10

Guilherme

Mar 24, 2025

·

Stayed 3 nights

Hot tube is a wonderful!

10

Ross

May 15, 2023

·

Stayed 1 night

Appreciated the EV charger.

6

Paul

Jun 23, 2023

·

Stayed 1 night

Great view of the water, the rooms were old/dated but clean. There's an EV charger, but it's kind of weird: staff have to wheel it out of a service door and you can only charge until 8pm. Still, we'd stay here over the Holiday Inn (which we've also stayed at up the road).

2

Yu-Chi

Jul 31, 2025

·

Stayed 1 night

I am extremely disappointed especially this is a Marriott hotel. 1. I had no rest!!! The loud nonstop machinery noise. 2. Two big bottles of Body wash and conditioner in the shower room were all empty. 3. Sink has no sink stopper, leaving a big hole to drop in. 4. Pool was filthy!!! It had a bunch of hair enough to look like a pony tail. When we filed the complaint to the hotel supervisor and let her listen to the noise that we recorded. She kept saying I don’t hear anything and looked at us as if we were crazy. When we told her two bottles of shower gel and conditioner were all empty, she deflected the issues and questioned us why we didn’t call their 24 hrs house keeping. These basic services shouldn’t have been a problem in the first place. No apologies received not a single one! Lousy customer services and hotel management.

10

Alison

Jun 9, 2025

·

Stayed 2 nights

The beds were very comfortable. The swimming pool and the hot tub were great. The hot tub was truly hot. The view was excellent.

8

Adam

Dec 8, 2023

·

Stayed 1 night

Overall great hotel - Staff was awesome, rooms were clean - Restaurant is getting a bit dated, but the food is incredible. Biggest reason for staying here is the fitness facility - Great equipment with lots of space.

10

Shaheed

Aug 6, 2025

·

Stayed 1 night

Excellent check in, service, great pantry room available, excellent gym!

6

Hannah

Nov 22, 2025

·

Stayed 1 night

It was a small room for the price. The HVAC unit wasn't controllable from the wall thermostat. The sink and tub drains were partially plugged. The workers on the floor above didn't end their jack hammering until 5 pm, and they started working again at 7:15 am the next morning. The exercise area was small and not well supplied.

10

Edward

Sep 18, 2025

·

Stayed 1 night

Lovely place, great dining, good walks along the canal. Good pool and hot tub.

10

caroline

Aug 3, 2025

·

Stayed 2 nights

Beautiful location on the waterfront. Lovely restaraunt on site. Room was spacious and beds were comfortable. Not many parking spaces available. Often was driving around waiting for a spot closer to the doors.

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Cleanliness

Many reviews note clean rooms and public areas, but there are recurring complaints about worn carpets, bathroom/tub grime, odors or possible mold, and occasional housekeeping misses. A few guests also mentioned pool cleanliness concerns.

Related guest reviews

8

Leanne

Nov 26, 2025

·

Stayed 3 nights

Clean room and friendly staff.

6

Shannon

Aug 29, 2025

·

Stayed 1 night

Stayed twice. Room 325 and 625. The guest rooms are all dated and tired and for $300/night I expected a little better. Room 625 had some cleanliness issues. There was mood in the caulking around the tub, the water reservoir stopper for the iron was missing and water splashes out and (this is disturbing) the fresh water drinking carafe had mold floating in the bottom of it….Delta please do better

8

Ruth

Jul 4, 2025

·

Stayed 1 night

The area was very scenic, along the waterway. Beds were comfy but the room is starting to get a bit shabby for the price, it could do with a little TLC.(wallpaper lifting grout could be touched up, starting to look old)

8

Colleen

Oct 9, 2025

·

Stayed 2 nights

Staff is extremely friendly and accommodating. The only issue is that the carpet was dirty and needs to be replaced, especially in the elevators.

2

Yu-Chi

Jul 31, 2025

·

Stayed 1 night

I am extremely disappointed especially this is a Marriott hotel. 1. I had no rest!!! The loud nonstop machinery noise. 2. Two big bottles of Body wash and conditioner in the shower room were all empty. 3. Sink has no sink stopper, leaving a big hole to drop in. 4. Pool was filthy!!! It had a bunch of hair enough to look like a pony tail. When we filed the complaint to the hotel supervisor and let her listen to the noise that we recorded. She kept saying I don’t hear anything and looked at us as if we were crazy. When we told her two bottles of shower gel and conditioner were all empty, she deflected the issues and questioned us why we didn’t call their 24 hrs house keeping. These basic services shouldn’t have been a problem in the first place. No apologies received not a single one! Lousy customer services and hotel management.

8

Rubina

Aug 15, 2025

·

Stayed 2 nights

The hotel is in a prime location, right by the water and probably the main attraction people come to The Sue for -- Agawa Train. I paid slightly extra for breakfast while booking and honestly, it was totally worth it, especially because my credits gave me the option to choose between the buffet and a la carte. My personal preference was the latter. My only real criticism is the cleanliness of the bathrooms, especially the tub. I'm not sure what it way, but there was some type of brown muck around the drain. I was so hyperaware of it, I was dodging around it instead of focusing on cleansing off from a long day outdoors! Cleaning that would make this hotel at A++++ in my books. Regardless, will book again!

8

Andreea

Aug 5, 2025

·

Stayed 2 nights

The hotel has great potential, overall good experience; carpet in the elevator needs cleaning, also the air quality in our room was not the best.

2

Tea

Sep 14, 2025

·

Stayed 1 night

Spiders in my room, dirty gross stinky mess.

2

Karlo

Nov 23, 2025

·

Stayed 1 night

A Delta fail! The wallpaper was coming off in my hotel bathroom and I’m certain there was mold on it too. The bathroom also had a bad pee odour the moment you walked in. No outlet set up for the cheap low quality coffee machine inside the room. Just an overall miss for Delta, too pricey for what you receive. My next night I stayed at the Marriot as I usually do and was more satisfied. As a person that travels for business often- this location is the worse Delta yet.

8

Jillian

Aug 5, 2025

·

Stayed 1 night

I loved the boardwalk along the river. My bed was super comfortable and the pressure on the shower was very good! The hotel is a bit dated, wallpaper is peeling, paint chips, dents in the wall. The staff and service was amazing tho!

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Rooms

Beds are comfortable and many rooms have excellent river views, but decor is dated and some rooms feel small. Guests report occasional noise from concerts or equipment, limited outlets, loud HVAC, and low water pressure; Wi-Fi can be finicky or upsold.

Related guest reviews

6

Jody

Aug 6, 2025

·

Stayed 1 night

Why is the heated floor in the bathroom on in August? Water pressure was abysmal. Pillow case was dirty. Every time you rolled over in bed it squeaked. Not enough towels. Nothing major just small things that added up to a disappointing stay. Expect more from Delta.

6

Maryline

Jan 7, 2023

·

Stayed 19,362 nights

Heating system made a lot of noise so I had to turn it off most of the time. Plumbing also made noise when I would turn the knobs of the bathroom sink. The rooms need a nice refresh.

10

Emilia

Aug 16, 2025

·

Stayed 1 night

The bed was super loud and creaky when I moved on it.

4

Ward

Sep 22, 2025

·

Stayed 2 nights

Concert in the venue next door the first night until 2am. Music was so loud you could hear word for word what was being said inside our room as if we were on the front row. Concert on the 2nd night as well. When we complained the front desk was hateful and said they have no control over it. Two bad nights sleep for weary travelers.

6

Mark

Oct 4, 2025

·

Stayed 1 night

The rooms are dated and room service is expensive. You could hear neighbour's coughing. The view was great and convenient parking.

6

Gerald (Gerry)

Dec 16, 2024

·

Stayed 3 nights

It's a nice hotel, but for the price I expected more. The carpet in our room needs replacing and was dated. The internet was a challenge to get working properly and we couldn't stream because of internet issues.

6

Mahyar

Jul 8, 2025

·

Stayed 1 night

Shower pressure is low and not comfortable to take showers

6

CHRISTOPHER

Sep 8, 2025

·

Stayed 1 night

Small room. Hotel seriously in need of refurbishment. Grotesquely overpriced.

8

Donna

Aug 5, 2025

·

Stayed 1 night

Great view, clean good quality room. I was on the top floor, noise from the cooling system on the roof.

10

Wendy

Sep 14, 2025

·

Stayed 2 nights

This is a great hotel right on the waterfront. There's a beautiful board walk directly behind the hotel and you can walk all along the waterfront. The check-in was smooth and efficient - and the staff were so friendly and welcoming, even looking up directions for us to find our way to the train station for the next morning. We enjoyed dinner on the patio. Our room was lovely and clean, bed very comfortable. The only issue we had was there were limited outlets for our electronic devices. Unfortunately where some of the plugs and outlets were placed, device cords would not fit. An inconvenience, but did not detract from the accommodations.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, accommodating, and efficient, including smooth check-in and support for guests with pets. However, a minority report rude or dismissive interactions and slow bar service.

Related guest reviews

10

Dale

Jul 3, 2024

·

Stayed 3 nights

We loved our stay here. The hotel and the staff were excellent!! We enjoyed the Soo Lock tours. We were disappointed in the area in general as it is very run down and the homeless are an issue at night

10

Robert

Dec 1, 2025

·

Stayed 1 night

Staff were great

8

Melissa

Feb 11, 2025

·

Stayed 2 nights

Overall great place to stay. Only real complain was the bar service. Servers too busy chatting amongst themselves than working. Had requested bill 3 times. 4 staff at 9 pm with 8 people in room total. Other than that breakfast service great and location with a Starbucks was a nice touch.

10

Hayley

Jun 7, 2024

·

Stayed 1 night

What a lovely experience we have had here. The hotel is clean and accommodating. The staff go above and beyond. Franca in particular was exceptional. Our family had a hard day and she made it brighter. We would highly recommend this hotel. Thank you Delta & Franca.

2

Yu-Chi

Jul 31, 2025

·

Stayed 1 night

I am extremely disappointed especially this is a Marriott hotel. 1. I had no rest!!! The loud nonstop machinery noise. 2. Two big bottles of Body wash and conditioner in the shower room were all empty. 3. Sink has no sink stopper, leaving a big hole to drop in. 4. Pool was filthy!!! It had a bunch of hair enough to look like a pony tail. When we filed the complaint to the hotel supervisor and let her listen to the noise that we recorded. She kept saying I don’t hear anything and looked at us as if we were crazy. When we told her two bottles of shower gel and conditioner were all empty, she deflected the issues and questioned us why we didn’t call their 24 hrs house keeping. These basic services shouldn’t have been a problem in the first place. No apologies received not a single one! Lousy customer services and hotel management.

10

Em

Jul 31, 2025

·

Stayed 1 night

Front desk staff were excellent. They were friendly, informative and accommodating. I had asked for early checkin between noon and 1pm through the Bonvoy app, and this request was granted. We were able to get a room right away when we arrive at 12:30. Later in the day, I needed a day use pass printed for the Lake Superior Provincial Park so that we could go directly to the trailhead instead of the Park office for our permit. The front desk staff printed the pass happily. The queen room had a view of the waterfront, was clean, beautifully decorated and the bed was very comfortable. The hotel provided glass carafes in the room to fill with filtered water which was available where the ice machine was. The location was perfect and allowed us to walk along the boardwalk. We also tried both onsite restaurants, Fluid and View. Also went to the onsite Starbucks for drinks after our walk. We went to Fluid for lunch and had the delicious poke plate and the falafel bowl. Every bite was delicious! The outdoor patio was shaded and had great views of the water. We had dinner at the View and it was also excellent. We had the cedar planked salmon and the Korean fire noodles. The salmon was tasty and cooked perfectly. The noodles came with pork katsu which was crispy, not greasy and delicious. I think that the noodles were slightly too saucy and should have been spicier (could not taste any heat). Overall a great stay and would highly recommend.

10

Anthony

Apr 23, 2025

·

Stayed 1 night

Service

4

Vera

May 25, 2024

·

Stayed 1 night

Terrible service

2

Cassandra

Feb 1, 2025

·

Stayed 1 night

No visa warning coulnt even check in

8

Eduard

Nov 17, 2025

·

Stayed 2 nights

We always stay at this hotel when visiting family in the Soo, and until now, our experiences have been excellent. Unfortunately, on Friday, November 14, I had a very disappointing experience at breakfast. When I arrived at the restaurant, I informed the hostess that my reservation included the buffet. She looked at me and said, “I’m not sure,” in a way that made me feel as though I was trying to get something I hadn’t paid for. I gave her my room number, and she walked away to check—but never returned. After waiting for quite some time, I approached her again, and she told me I couldn’t have the buffet. It turned out she had my room number incorrectly. Instead of apologizing for the mistake, both she and a male staff member were extremely rude. They treated me as if I were trying to cheat the system and said, “Okay, okay, we’ll let you have the food for free!” I explained that it wasn’t free—I had already paid for it. They continued to be dismissive and repeatedly told me that this was a five-star hotel and that I didn’t understand their process. The male staff member even walked away muttering something under his breath. I was shocked by this behavior and wondered if this is truly the attitude expected at a five-star property. However, the next day, when I returned for breakfast, the day's staff was friendly and helpful, and there were no issues. Because of this, I still hold a generally positive view of the hotel and consider the November 14 incident an isolated case.

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Location

Scenic riverfront setting with direct boardwalk access and convenient proximity to the Agawa Canyon Train, arena, mall, and the border; many find it walkable to dining and sights. Several reviews caution about rough surroundings and overnight security concerns in nearby areas.

Related guest reviews

10

Welme

Aug 21, 2023

·

Stayed 2 nights

Close to shops, restaurants.

8

BRUCE E

Jun 9, 2024

·

Stayed 2 nights

Not impressed that you couldn’t leave anything in your vehicle or on it without the high chance of it getting broken into or stolen. Signs and warnings all over. Even told to empty the glove box and leave it open so when they shine a flashlight into the vehicle at night they know there’s nothing inside. Other than that it is a good hotel.

10

Janice

Sep 14, 2023

·

Stayed 1 night

Great location by the US bridge! Beautiful waterfront trail for walking especially travelling with a furbaby!

8

Dedra

Sep 6, 2025

·

Stayed 1 night

Great location

8

Dennis

Aug 14, 2025

·

Stayed 2 nights

Location was lovely

10

Brandon

Aug 30, 2024

·

Stayed 1 night

The hotel and staff are great. However the area just up the block is very rough. Graffiti everywhere and homeless people coming right up to you and begging for money. I would definitely not recommend wandering around after dark and never alone.

10

Richard

Oct 15, 2025

·

Stayed 2 nights

Great location and views on the waterfront. Nice walking along the Boardwalk! Everything was clean, comfortable and we were treated well by all staff. Easy to get to everything. Great place to stay if you are going on the Agawa Canyon Train!

8

Lisa

Aug 14, 2023

·

Stayed 2 nights

This area used to be booming but is now quiet. Salvation Army is located nearby and Station Mall is under reno. Hotel is clean with great views, nice pool/hot tub. Bathroom drains are slow. Carpets need upgrade. Convenient to downtown tourist sites but that's all. Parking lot gets full quickly. Love the view of river and locks.

8

John

Jul 14, 2024

·

Stayed 1 night

Okay. Nice hotel and boardwalk, but not really walking distance to retail shops.

10

Wendy

Sep 14, 2025

·

Stayed 2 nights

This is a great hotel right on the waterfront. There's a beautiful board walk directly behind the hotel and you can walk all along the waterfront. The check-in was smooth and efficient - and the staff were so friendly and welcoming, even looking up directions for us to find our way to the train station for the next morning. We enjoyed dinner on the patio. Our room was lovely and clean, bed very comfortable. The only issue we had was there were limited outlets for our electronic devices. Unfortunately where some of the plugs and outlets were placed, device cords would not fit. An inconvenience, but did not detract from the accommodations.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurants, especially the View and the patio, earn strong praise for tasty meals and river views; Starbucks in the lobby is a plus. Breakfast quality and value are inconsistent, and room service had occasional misses.

Related guest reviews

10

Laura

Jun 24, 2024

·

Stayed 1 night

Buffet was expensive and only had typical ‘free’ selection of food. If I am going to pay $21 breakfast (which I am not opposed to)…then the scrambled eggs should be real. Sausage should not be same one served at free breakfasts, etc. quality was definitely not there at all!!! also no bread items on buffet…apparently you could ask for kitchen to make them…but just seemed silly and awkward to ask when you are ordering from buffet…

10

Susan

Oct 16, 2025

·

Stayed 1 night

Lovely dinner in restaurant

10

Lauren

Jan 15, 2025

·

Stayed 1 night

Great place to stay! Dinner at the hotel restaurant was amazing!

10

Peter

Aug 2, 2025

·

Stayed 1 night

Great food at the view restaurant. Staff were excellent

8

Melissa

Feb 11, 2025

·

Stayed 2 nights

Overall great place to stay. Only real complain was the bar service. Servers too busy chatting amongst themselves than working. Had requested bill 3 times. 4 staff at 9 pm with 8 people in room total. Other than that breakfast service great and location with a Starbucks was a nice touch.

8

Celina

Mar 12, 2024

·

Stayed 1 night

The room was clean and modern. Hotel had all the amenities and a great view of St Mary’s River. Pool and hot tub were great and the hot tub was actually hot. Staff was very warm and welcoming and helpful when I needed assistance. The only complaint was the room service dinner I ordered. The portion size was huge but my fish was undercooked and batter was soggy and my fries were cold.

10

Becky

Nov 16, 2025

·

Stayed 2 nights

Gourmet dining and friendly staff.

10

Monique

Mar 15, 2025

·

Stayed 6 nights

Excellent location and dining.

10

Lee

Sep 28, 2024

·

Stayed 1 night

Fantastic customer service, clean room, restaurant and bar were great. Really enjoyed walking the waterfront during the day and evening.

10

eileen

Jul 6, 2023

·

Stayed 1 night

We enjoyed the waterfront room. We ate dinner and breakfast there and were pleased with the quality of the food and the service.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $175	5 $162	6 $169	7 $170
8 $150	9 $152	10 $159	11 $160	12 $160	13 $175	14 $175
15 $137	16 $160	17 $160	18 $160	19 $160	20 $160	21 $160
22 $138	23 $160	24 $160	25 $160	26 $160	27 $160	28 $160
29 $138	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
		1 $153	2 $153	3 $153	4 $153	5 $153
6 $139	7 $153	8 $153	9 $153	10 $193	11	12 $153
13 $138	14 $153	15 $153	16 $153	17 $153	18 $153	19 $153
20 $138	21 $138	22 $139	23 $138	24 $139	25 $145	26 $145
27 $139	28 $138	29 $138	30 $139	31 $218

Delta Hotels by Marriott Sault Ste. Marie Waterfront

Prices for Delta Hotels by Marriott Sault Ste. Marie Waterfront

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About this property

Location

Room options

Room, 2 Queen Beds (View)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed (View)

Room, 1 Queen Bed

Room, 1 Queen Bed (View)

Room, 1 King Bed with Sofa Bed (View)

Guest reviews of Delta Hotels by Marriott Sault Ste. Marie Waterfront

Who stays here?

What guests think

Property Policies

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