Name: Microtel Inn & Suites Sault Ste. Marie
Address: 724 Great Northern Road, Sault Ste. Marie, Canada, Sault Ste. Marie, Ontario, CA
Price range: $114–$283 per night
Rating: 8.88

What guests think

At Microtel Inn & Suites Sault Ste. Marie, travelers consistently praise very clean, modern rooms, friendly staff, easy check-in, and a reliable hot breakfast, alongside a convenient location near restaurants, shopping, the highway, and the hospital.

Rooms are generally compact, with comfortable beds but occasional comments about small pillows or beds feeling smaller than expected, and some noise from HVAC units or nearby halls and roads. Facilities include an indoor pool, a small fitness room, ample parking, and noted accessibility features; guests mention the pool temperature varies and there is no hot tub. Expect a clean, efficient, good-value stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site amenities include an indoor pool, a small fitness room, and ample parking, with accessible features noted. Guests mention the pool temperature varies, the gym is limited, there’s no hot tub, and elevators can be slow or briefly out of service.

Related guest reviews

10

Mike

Sep 26, 2023

·

Stayed 1 night

Alright place to stay the pool isn't very big would be nicer if there was a hot tub or sauna as well but otherwise a great establishment

10

Ann

Nov 24, 2025

·

Stayed 1 night

This is the best hotel we have ever stayed at. Amazing people working the front desk, extremely clean and the thought put in to the amenities for everyone is super! Hearing impaired, and rooms for all abilities. We will be back. Oh and reasonably priced

6

Warren

Oct 1, 2023

·

Stayed 1 night

The pool is cooler than a heated pool should be.

10

Llewellyn

Oct 8, 2025

·

Stayed 3 nights

We ate breakfast three mornings in a row. The first and third were not busy and lots of food was available. The second was a very busy day with a bus tour group eating at the same time. The one staff member serving was overburdened trying to manage the rush. More help was needed. The food was excellent. Well-cooked bacon or sausages and eggs plus other usual items. Our only complaint was the cool temperature of the water in the swimming pool. We stayed only a few minutes and then warmed up in the shower. Staff were quite friendly and helpful.

10

Gail

May 9, 2024

·

Stayed 1 night

One night stop over and this hotel was a great location. Room is very pleasant and comfortable. Beds were comfortable. Room had a microwave and fridge which were handy for us. Gym is very small with only a few pieces of equipment.

8

Peter

Apr 28, 2024

·

Stayed 1 night

Good staff and good rooms. The breakfast was tasty and coffe abundant. The gym was a little limited and treadmill wasn't working but it was better than nothing.

10

Sabine

Sep 15, 2025

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Stayed 1 night

Modern Hotel with all of the amenities, well equipped room, enjoyable pool, great little Mexican restaurant nearby.

10

William

Aug 6, 2025

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Stayed 3 nights

Very clean. The pool was a great temperature. Good choices at breakfast. The beds were wonderful

8

Renee

Sep 9, 2024

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Stayed 1 night

The elevator, ice machine and air conditioner were all out of order; smoking area was too close to the windows- we could smell pot!

10

Martin

Nov 7, 2025

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Stayed 1 night

First time staying here and we were impressed. The facility is very clean and well kept and the price was very reasonable. The rooms were very clean, maintained and comfortable, staff were courteous and helpful. Parking is easy and location is great in terms of access, near gas stations and walkability to restaurants. Will definitely stay her again

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews overwhelmingly describe Microtel Inn & Suites Sault Ste. Marie as very clean and well maintained. A few guests reported lapses (e.g., bathroom misses, leftover items in a fridge, and one bed bug report).

Related guest reviews

8

Anne B

Oct 17, 2023

·

Stayed 2 nights

Sink had someone’s short curly hair in it. No quick cleaning during the day. Pool heater wasn’t working either. Too bad because the rest was lovely.

10

anna

Sep 24, 2025

·

Stayed 1 night

Clean and well-maintained; friendly staff; good variety for free breakfast.

6

Janice

Aug 22, 2025

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Stayed 4 nights

Cleanliness of the bathroom was not adequate- picture of issue was shown to staff at checkout . Response was that they would speak with cleaning stafff.

10

Ann

Nov 28, 2025

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Stayed 1 night

Very nice staff, clean and well kept room

10

shawna

Aug 25, 2025

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Stayed 2 nights

Clean, quiet, friendly staff, very enjoyable stay. We would stay here again.

10

Theresa

Sep 2, 2025

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Stayed 1 night

Newer property, clean, quiet, nice breakfast, very helpful staff.

10

Olivia

Feb 10, 2025

·

Stayed 2 nights

Very clean, friendly, well kept property.

6

Adrian

May 26, 2024

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Stayed 1 night

This is a fairly standard Wyndham property. Enjoyed my stay- however I was surprised to find bed bugs on my mattress even with covers in place. I don’t think I would stay there again knowing that they have obviously battled this issue in rooms and still assign those rooms without certainty that the issue has been dealt with. No one wants to bring bed bugs on their trip.

10

Martin

Nov 7, 2025

·

Stayed 1 night

First time staying here and we were impressed. The facility is very clean and well kept and the price was very reasonable. The rooms were very clean, maintained and comfortable, staff were courteous and helpful. Parking is easy and location is great in terms of access, near gas stations and walkability to restaurants. Will definitely stay her again

8

Katherine

Jun 22, 2025

·

Stayed 1 night

Comfortable beds and were very helpful locking up our bikes. But unfortunately fridge was left with food in itfrom last guests!

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Rooms

Rooms are modern and efficiently designed but generally compact; many find the beds comfortable, though some note small pillows or beds feeling smaller than expected. Several mention noise from HVAC/fridges or nearby roads, and occasional Wi‑Fi issues.

Related guest reviews

6

Ken

Jul 30, 2025

·

Stayed 1 night

Not enough lighting. Wife had issues with lighting for applying makeup. Technology hookups only on one side of bed.

8

Jacob

Jun 11, 2024

·

Stayed 1 night

The hotel location is quite good, along the trans Canada highway. And close to many restaurants. However, the room was small and the bathroom also, especially the bathroom counter, little room for the acoutrements

8

Marc

Apr 19, 2024

·

Stayed 1 night

Very clean, and comfortable. Not an overly quiet room with being so close to the main road. Could easily hear the trucks at night.

8

Sheila

Aug 6, 2025

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Stayed 1 night

The internet did not that evening and the shower had no pressure at all

6

James

Jul 11, 2025

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Stayed 1 night

The hotel was super quiet, which is what i look for in a traveler hotel. Staff were friendly, efficient. The room was great, but both hvac unit and the fridge were brutally loud, cycling on and off all night. I turned off the hvac, but couldn't escape the fridge noise. Unfortunately it rules out a future stay.

6

sabrina

Nov 23, 2025

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Stayed 1 night

Th room was small, but worked. On the website room stated that they had Queen beds. The room I was in was definitely a double. Not sure if all room’s are like that.

6

Kevin

Aug 4, 2025

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Stayed 1 night

Bed felt like a double when I’m used to a king, and room was small too, if you are 1 guest it’s perfect, or just one night it’s bearable , but I felt cramped compared to most other hotel rooms . Other than that everything was good.

6

Elaine

Feb 11, 2025

·

Stayed 2 nights

Small room very cramped

10

Glenda

Dec 10, 2024

·

Stayed 1 night

Comfortable beds!

10

Randall

May 24, 2025

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Stayed 1 night

This place is so tidy. Rooms are not big but if you need a bed, a shower and to watch a little tv, I highly recommend it! The rooms are well appointed and have great use of space. Breakfast was just what we needed and staff were helpful and friendly. Would definitely stay again

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Service

Staff are widely praised as friendly, helpful, and efficient, with smooth check-in and responsive assistance. A few reviews cite miscommunication, unhelpful interactions, or billing/reservation issues.

Related guest reviews

4

Patrick

Aug 14, 2025

·

Stayed 1 night

Was clean. Some of the staff should not work in a hotel at the customer service.

6

Pamela

Jun 29, 2024

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Stayed 1 night

I don’t write reviews for my stays ever, because the staff are always professional, no matter what hotel chain, however the staff who checked me in today were quite the opposite. I understand that it was one member of the staff, however this will be my last time staying with Microtel. They weren’t accommodating to my basic needs and insinuated that I was lying about how many guests were staying in my room. Not only that, but I was literally treated like I was a lower level of society who didn’t even deserve basic respect.

4

John

Aug 23, 2024

·

Stayed 1 night

Please help. Bought a room through Expedia and was billed by you. Checking out I was also billed by the Micro Tel motel. They said that I had to pay at the hotel. And they billed me said they were not paid by Expedia. HELP

10

Adriann

Feb 21, 2026

·

Stayed 1 night

Front desk staff was very friendly and helpful. Room was clean and breakfast was good.

10

Sohaila

Jul 29, 2024

·

Stayed 1 night

Great customer service by front desk and during breakfast as well. Thank you for the amazing hospitality!

4

Edward

Oct 3, 2025

·

Stayed 3 nights

My wife and I stayed at the Microtel Inn & Suites in Sault Ste. Marie for three nights, and I regret to say that our experience fell short of expectations. We were placed in a wheelchair-accessible room, despite not requesting one. The bathroom sink would not drain, the showerhead leaked and sprayed water across the floor and onto us, and the absence of a vanity made the room impractical for our needs. When I asked to be moved, the afternoon front desk attendant on duty bluntly informed me that the Inn was fully booked and said only that maintenance would resolve the issues. The maintenance worker later confirmed he could not fix them. I was then told we would only be able to move rooms on the final day of our stay. When we returned on the third day, the evening attendant was unaware of any such arrangement. Thankfully, she was able to move us, but by this point the lack of communication and delayed response had already caused significant inconvenience. I hope these issues will be addressed to prevent similar experiences for future guests.

10

Marc

Dec 20, 2025

·

Stayed 1 night

We had a long drive from Thunder Bay to Sault Ste Marie and was glad we did the pre-registration online. When we arrived, we were practically handed our keys and went straight to bed. The staff were great. Breakfast area very clean and well stocked. Thank you everyone.

10

Kyllie

Aug 25, 2025

·

Stayed 1 night

When we checked in the attendant was very friendly and helpful. Thanks for making it a seamless welcome

10

Linda

Sep 20, 2025

·

Stayed 1 night

Great night sleep. Wonderfully maintained and friendly staff. Will be back.

10

Shawna

Aug 9, 2025

·

Stayed 1 night

Staff were amazing, even leaving a cloth to dry our motorcycle in the morning!!

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Location

Convenient for travelers—right off the highway and close to restaurants, shopping, and the hospital, with some attractions a short drive away. A few guests noted road noise due to the main thoroughfare.

Related guest reviews

8

Marc

Apr 19, 2024

·

Stayed 1 night

Very clean, and comfortable. Not an overly quiet room with being so close to the main road. Could easily hear the trucks at night.

10

Rose

Nov 6, 2023

·

Stayed 1 night

This hotel was easy to find. ( right on the highway) Fast check in. The room was cozy ,warm and quiet. Lots of free parking

10

Lisa

Aug 31, 2025

·

Stayed 1 night

This was a very nice, clean hotel. The room was decorated nicely, there were plenty of lamps and a nice reading chair. The fridge worked great. The water pressure was perfect. Breakfast was good. It was nice and close to the border crossing.

10

Mary

Oct 26, 2025

·

Stayed 2 nights

Close to hospital.

10

Laurie

Nov 6, 2023

·

Stayed 2 nights

Weekend getaway Great location Clean safe neighborhood

10

Tracey

Jun 22, 2024

·

Stayed 1 night

Convenient location

10

Pascale

Aug 10, 2025

·

Stayed 1 night

Perfect location for travellers, good choise of restaurants around, clean, affordable.

10

Annette

Oct 29, 2024

·

Stayed 1 night

Good location

10

Martin

Nov 7, 2025

·

Stayed 1 night

First time staying here and we were impressed. The facility is very clean and well kept and the price was very reasonable. The rooms were very clean, maintained and comfortable, staff were courteous and helpful. Parking is easy and location is great in terms of access, near gas stations and walkability to restaurants. Will definitely stay her again

10

Catharine

Oct 22, 2025

·

Stayed 1 night

Easy check in and a great location close to shopping and restaurants

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Dining

Breakfast receives frequent praise for hot options like eggs, bacon/sausage, and waffles, plus steady replenishment. Some found it basic or crowded during tour-group mornings, with occasional delays or limited items.

Related guest reviews

10

Ieda

Oct 15, 2025

·

Stayed 1 night

Clean room. I loved the hot breakfast, the eggs were amazing!

10

Lynette

Apr 21, 2025

·

Stayed 2 nights

Breakfast was great! It was good variety with fresh made waffles, bacon, eggs, bagels, cereal, yogurt etc.

10

Llewellyn

Oct 8, 2025

·

Stayed 3 nights

We ate breakfast three mornings in a row. The first and third were not busy and lots of food was available. The second was a very busy day with a bus tour group eating at the same time. The one staff member serving was overburdened trying to manage the rush. More help was needed. The food was excellent. Well-cooked bacon or sausages and eggs plus other usual items. Our only complaint was the cool temperature of the water in the swimming pool. We stayed only a few minutes and then warmed up in the shower. Staff were quite friendly and helpful.

8

Jaskaran

Sep 2, 2024

·

Stayed 1 night

Overall everything was fine, breakfast was disappointing.

10

Pichet

Nov 30, 2025

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Stayed 1 night

Room was super clean :) Breakfast was really nice with scrambled egg, sausage, waffles, yogurt, and fruits cup. Front was helpful. Overall was fantastic, thank you!

8

Abigaile

Jun 28, 2025

·

Stayed 1 night

very good stay, didn’t enjoy the breakfast as much as we had hoped to.

10

Shweta

Sep 22, 2025

·

Stayed 2 nights

Stay was excellent, the hotel was clean and good. The complimentary breakfast was great and we enjoyed it.

10

Senthil Kumar

Sep 29, 2025

·

Stayed 2 nights

Great stay! Good breakfast options with plenty of food. Nice staff

10

Kate

Sep 11, 2024

·

Stayed 2 nights

Many hotels have this standard breakfast and this hotel did however they didnt run out of fruit, everything was constantly replenished whatever time yu came (we were here more than one night) lots of everything and the eggs and bacon fresh not like been sitting around. Also it was constantly cleaned no crumbs. Just very well presented and maintained.

10

Heather

Aug 12, 2025

·

Stayed 1 night

Great hotel - especially for the price point. The breakfast had a great selection of items - including many items "to go".

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$112
March	$104
April	$110
May	$116
June	$120
July	$133
August	$142
September	$158
October	$153
November	$106
December	$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $186
20 $146	21 $198	22 $233	23 $226	24 $217	25 $231	26 $205
27 $155	28 $246	29	30 $243

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $225	3 $229
4 $161	5 $232	6 $233	7 $283	8 $216	9 $233	10 $221
11 $185	12 $163	13 $176	14 $176	15 $162	16 $180	17 $182
18 $128	19 $137	20 $125	21 $125	22 $137	23 $143	24 $146
25 $114	26 $118	27 $118	28 $130	29 $130	30 $137	31 $137

Microtel Inn & Suites Sault Ste. Marie

Prices for Microtel Inn & Suites Sault Ste. Marie

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Studio Suite, 1 Queen Bed (Jetted Tub)

Room, 1 Queen Bed, Accessible

Business Suite, 1 Queen Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Guest reviews of Microtel Inn & Suites Sault Ste. Marie

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Microtel Inn & Suites Sault Ste. Marie

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