Name: Sandman Signature Sheffield Quays Hotel
Address: 2 Furnival Road, Sheffield District, England, United Kingdom, Sheffield District, South Yorkshire, GB
Price range: $90–$271 per night
Rating: 8.15

What guests think

At Sandman Signature Sheffield Quays Hotel, guests highlight refurbished, modern rooms and friendly staff, while noting renovation works that can limit facilities, affect dining and create daytime noise; many also appreciate the quayside location with parking, gym and pool access.

Refitted rooms are generally spacious and comfortable, though several mention no air conditioning, warm temperatures, dim lighting, or occasional noise from events or lifts. Leisure facilities are popular, with a large gym and pool, but feedback varies on water temperature, cleanliness, and crowding due to shared public access. Breakfast and dining are inconsistent, and bar/restaurant closures during refurbishment are common; on-site parking typically carries a fee. Expect a modernising stay with helpful service and good amenities, tempered by intermittent disruption.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large, well equipped gym and a pool with sauna/steam are highlights, but some areas feel dated or dirty, and occasional closures or crowding occur. On-site parking is available for a fee.

Related guest reviews

10

Colin

Sep 25, 2025

·

Stayed 1 night

Hotel is about a change to Sandman. It is just about finished with the refurb and is excellent. Gym is huge and well equipped. Pool and sauna are great too.

6

Christopher

Jul 12, 2025

·

Stayed 1 night

The room was nice however had no Aircon, and it looked like it was a recently refurbished room so not likely to receive it, it did have a fantastic but that does no good when the weather is as hot as it is. Hotel going through some refurbishment so I am sure things will be better when completed, couldn't get breakfast as had an early start on the Saturday we checked out as it started at 8am and we had to be out at 7.30am which was disappointing. Most disappointing was the leisure facilities like the pool - it was really grotty , showers stank of drains and the pool didn't seem sanitary , not sure how often chlorine levels etc are checked but I don't think it was regular. Hope this is refurbished too. Gym was good though with new equipment and decent Aircon.

10

Olude Femi

May 4, 2025

·

Stayed 1 night

The hotel swimming pool was heated and the length of the pool was decent. I was able to get some lengths with the front-crawl done. Other facilities like the sauna and Turkish baths were also in good condition. I had dinner at Grazie, an Italian restaurant 4mins away which I order viaveezu (the former city-taxi app). The hotel is centrally located and the city center is a skip, a jump and a hop away

8

Kirsty

Mar 10, 2025

·

Stayed 2 nights

Lovely refurbished bedroom with good amenities (when you find the hairdryer by lifting up the desk!), great to have a fridge in the room. Friendly and helpful Reception staff and friendly Breakfast staff. The hotel is an easy walk to Ponds Forge swimming pool which was the reason for our stay. We would have liked breakfast to start a bit earlier than 8a.m. at the weekends as it meant my daughter could not have breakfast before she had to be at Ponds Forge for warm up. We were a bit disappointed with breakfast itself - mushrooms looked destroyed, limited cereal choices, sachets of sauce (not main brand), only scrambled eggs available. One of our party would have liked poached egg, another would have loved pancakes or muffins. Not really worth the money for breakfast. Restaurant and bar were closed for refurbishment which we were told about and didn't mind - maybe the breakfast will improve as well. The newly refurbished gym was a big hit but the changing rooms and pool and steam room were dirty.

8

Christie

Oct 2, 2025

·

Stayed 1 night

The bedroom was really clean and modern. I was disappointed to have to pay £8 for parking and we met some disgruntled people at the shared spa but overall, it was good value for money.

10

Rachael

Sep 1, 2025

·

Stayed 3 nights

Lovely hotel, current refurbishment didn’t disrupt our stay. Rooms very modern and clean. Bed linens were very nice a soft, given to a good nights sleep along with the blackout curtains. Access to gym, steam room and pool was bonus.

10

Jane

Oct 31, 2024

·

Stayed 3 nights

Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.

8

Natalie Y.

Oct 16, 2025

·

Stayed 1 night

The Hotel Spa was a leisure center for the public, I think that should be mentioned. It was nice but very busy like a gym normally is. The room was new renovated, the staff was accommodating and I would recommend. the breakfast was weird bland food. the coffee was really poor quality.

10

Sophie

Jul 21, 2025

·

Stayed 2 nights

Really lovely hotel, clean, modern rooms, massive bathroom, good pool / sauna and steam room. Would definitely recommend, and would stay here again

6

So Yi

Dec 28, 2025

·

Stayed 1 night

The room is fine and we enjoy the pool the most. Need to pay £10 parking fee.

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Cleanliness

Many guests find rooms clean, but recurring issues include bathroom odors or hair, missed replenishment, and rooms not cleaned or ready; leisure changing areas are sometimes dirty.

Related guest reviews

6

Christopher

Jul 12, 2025

·

Stayed 1 night

The room was nice however had no Aircon, and it looked like it was a recently refurbished room so not likely to receive it, it did have a fantastic but that does no good when the weather is as hot as it is. Hotel going through some refurbishment so I am sure things will be better when completed, couldn't get breakfast as had an early start on the Saturday we checked out as it started at 8am and we had to be out at 7.30am which was disappointing. Most disappointing was the leisure facilities like the pool - it was really grotty , showers stank of drains and the pool didn't seem sanitary , not sure how often chlorine levels etc are checked but I don't think it was regular. Hope this is refurbished too. Gym was good though with new equipment and decent Aircon.

6

Heather

Aug 28, 2025

·

Stayed 1 night

I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.

2

Anna

Jul 10, 2024

·

Stayed 1 night

Good service, great leisure facility but why no one bothered to change the linens is beyond me. Sweat was easily sensed and bathroom was not cleaned- have shown the picture of left open shampoos and razors in the bath indicating it was not cleaned after previous guest. I can’t imagine why would I chose that accommodation again if that’s how cleaning and gl hygiene is approach at the Quays.

8

Wendy

Aug 13, 2025

·

Stayed 1 night

I came back from work to find my room was not cleaned and no trays and coffee in my room

6

Jonathan

Dec 7, 2025

·

Stayed 1 night

Lovely hotel nice and modern. Location is ok. Very pleased that they accommodated our request for a quiet room on night floor. Big comfy bed but the pillows are horrendous like sleeping on a sack of potatoes. Sore neck the day after. Also the bathroom smelt really bad so we had to request some air freshener which we had to keep spraying constantly. They informed that they knew about the issues so I wonder why they still put people in smelly rooms?

8

Claire

Dec 30, 2025

·

Stayed 2 nights

Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.

10

Platinum People

Oct 26, 2025

·

Stayed 1 night

Brilliant reception. Room v clean and modern.

6

Shirley

Feb 17, 2025

·

Stayed 1 night

Staff were friendly, bed was comfortable, the room was quiet and breakfast was excellent. Parking was easy and location central. However there were a few issues that reduced my overall comfort and enjoyment. Firstly, there was no big, central light, just dim lamps. In this half-light, the room appeared clean but then we found litter from a previous guest in a drawer. But the worst thing was the shower, which was obviously blocked and flooded our bathroom. Staff said it was a ‘big job’ to remove the shower plug cover to clear any blockage and offered us a room change instead! Why would a hotel have difficult to remove/clean shower plugs? This made me question how thorough the daily clean must be. We declined the room change as we were leaving the next day. The pool was nice, but the steam room was grotty and in need of an update. I expect better than this for the price.

6

Ian

Aug 11, 2025

·

Stayed 1 night

Check in - Told had to pay for parking, wasn't mentioned when booking on hotels.com. Receptionist then gave for free. Hotel was been refurbished, which again wasn't mentioned on booking. Bar - Again been refurbished and not mentioned when booking Rooms - Hairs all around the bathroom Breakfast - was ok

10

Martyn

Sep 30, 2025

·

Stayed 1 night

Immaculate room, freshly renovated. Handy for the city and tram stops.

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Rooms

Refurbished rooms are modern, spacious and comfortable with some balconies and quayside views; however, multiple reviews note no air conditioning, warm rooms, dim lighting, thin walls, lift or event noise, and patchy Wi-Fi.

Related guest reviews

8

Jeet

Feb 11, 2025

·

Stayed 1 night

The rooms are lovely after the refurb. However I found the lighting very low. There was no main light. They're trying to create a mood lighting room. I would have liked the option for a main light. No AC! The electric heater was too small for the large room. The gym looks brand new. Well equipped and a good place to train. The pool and steam room have seen better days. The food menu seemed a little pricey to me. Overall, nice improvements and I would stay again at the right price.

10

Rachel

Aug 12, 2024

·

Stayed 1 night

My husband and I are regulars at this hotel, but on this occasion, we introduced it to our friends for a joint stay. We were so pleased they felt the same! It’s situated in a great location- it feels like another world away from the city with its tranquil quayside and narrow boats but it’s still a walkable distance away. We were aware of renovations going on but there was very little sign of them over the weekend. The rooms were great with a decking/ balcony and garden table with chairs overlooking the quay. A fridge in the room would have been an added bonus but we managed ok. We utilised the gym and swimming pool to the max- there was some great equipment on offer and helpful staff. We are locally ( True Loves) on the quayside for pizza, which always has a home from home vibe. However, we had breakfast at the hotel, which was great value for money. It catered for vegans, vegetarians and the meat eaters in our party, with plenty of choice. The staff were attentive and the view was wonderful. We will definitely be returning.

8

Joanna

Aug 27, 2025

·

Stayed 2 nights

Room was excellent, can get hot at night but fans are provided and do a great job. Breakfast was alright but limited options. There could be more bakery options instead of just muffins and croissants. But Genuinely hotel is favours and staff are great !

8

Duncan

Jun 23, 2024

·

Stayed 1 night

Wi-Fi kept coming and going! Not a lot of signs to recycle in rooms

6

Nicola

Apr 15, 2024

·

Stayed 1 night

The hotel looks nice. Lovely big bed. The setting over the quays is good. However I don’t agree with £8 charge for parking if booking through an agent, free if direct. The walls are paper thin. I heard EVERYTHING from the couple above. I had no sleep. TV would be better if it was actually a smart TV as was advertised. I would give it 3 stars.

10

J

Dec 13, 2024

·

Stayed 1 night

Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back

6

Helen

Nov 29, 2025

·

Stayed 2 nights

Room was very comfortable and clean but lift was noisy at night

6

Emma

Nov 23, 2025

·

Stayed 1 night

The room was lovely, but there was an event on and extremely loud music until midnight which felt like it was coming through into the room.

6

Sarah

Aug 3, 2025

·

Stayed 3 nights

We booked a junior suite and it was a lovely big room. It had a kettle, fridge and Nespresso coffee machine (new style pods). Lovely comfy bed, great shower, large bathroom. Stayed 3 nights while attending the Tramlines festival. Parking easy, £8 a night which was good rate. Used the leisure club for a swim, great looking gym available which I did not use. Overall a great stay. Few minor niggles, housekeeping kept running out of coffee pods and had to keep asking reception, fridge was very cold, froze the few bits we had in their, tried to alter the temperature but did not work. Feedback passed on to reception. Biggest issue and why only 3 stars is no air conditioning. We had windows that could be opened a fraction, and a fan which we had on full the whole time we were in the room, but that was not enough, the room was very hot overnight and made it difficult to sleep. It was approx. 20-22 degrees during the day and 16 degrees at night.

10

Martyn

Sep 30, 2025

·

Stayed 1 night

Immaculate room, freshly renovated. Handy for the city and tram stops.

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Service

Staff are frequently praised as friendly, helpful and quick to resolve issues, though check-in can be slow with queues and a few reports of rudeness or poor communication, plus an unexpected refundable deposit.

Related guest reviews

6

Caroline

Feb 25, 2024

·

Stayed 2 nights

Looks lovely on arrival. However that's where things start to slip. Check in was slow, receptionist not easy to understand and didn't really know what she was charging me. Was shocked to be told there was a £50 deposit to pay, hadn't budgeted for that. We had room 321 right opposite the lift which was noisy all night. Pillows were far too soft I asked if they had other (like other hotels) but the answer was no! Preston paid for a dinner deal but it seems reception and the restaurant don't share the same info, felt I was having to tell them what services they offered all the time. If I was in a Premier Inn with their Good night guarantee I would have asked for it. I wasn't impressed for over £350 for 2 nights b&b

6

Heather

Aug 28, 2025

·

Stayed 1 night

I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.

10

Stephen

Aug 27, 2025

·

Stayed 1 night

Refurbishment is still in progress , the completed parts are excellent and there is minimal disruption during stay due to refurb. Breakfast was great, nothing was too much trouble.Friendly and helpful staff throughout.

2

Claire

Oct 27, 2025

·

Stayed 1 night

Rude staff, had run out of breakfast items by 7:45, room not prepared properly. Meals at dinner arrived at different times. Not worth the cost.

8

Ronald

Mar 31, 2024

·

Stayed 2 nights

The staff were friendly, efficient and very helpful. The minor issues we approached them with were dealt with promptly. We felt very welcome.

8

kenneth

Dec 1, 2025

·

Stayed 1 night

Room was not the one I booked on hotels.com. The staff were great and changed it straight away. Used all the facilities, bar and restaurant for breakfast. Had a great stay.

2

Isabel

May 27, 2023

·

Stayed 2 nights

Check in was awful. Staff rude and unfriendly. Website claimed check in was at 3 but had to wait until 4:15 as rooms were somehow not ready yet. Charged us for a night we did not stay and were not given any refund.

8

Deborah

Oct 11, 2025

·

Stayed 1 night

Staff were lovely Location was great for what we wanted Breakfast was lush Great night sleeps Only downside was over half an hour to check in

10

Marcus

Oct 22, 2025

·

Stayed 1 night

The staff are polite and incredibly helpful. Food was great priced right Did I mention how helpful the staff were

10

uzma

May 12, 2024

·

Stayed 1 night

The staff are always amazing specially reception staff and the breakfast bar staff always cheerful and welcoming.

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Location

Quayside setting within walking distance (about 10-15 minutes) of the city centre and Ponds Forge; some find the immediate area run-down or quiet with occasional traffic noise. Parking is straightforward.

Related guest reviews

4

Sukhdev

Aug 26, 2025

·

Stayed 1 night

Middle of nowhere

8

Iain

Jun 1, 2025

·

Stayed 3 nights

The hotel was under refurbishment and the bar and restaurant were both closed. I was not informed of this until late on in the booking when rooms in alternative hotels were expensive. The quays area is quite unappealing and boy racers speeding up and down the road on a night is a distraction too

8

Lesley

Mar 31, 2025

·

Stayed 2 nights

We stayed here to visit our daughter who lives in Kelham Island and it was very convenient for that. Good sized car park too. Room spacious with a really good bathroom

10

Jane

Oct 31, 2024

·

Stayed 3 nights

Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.

10

kim

Jul 6, 2025

·

Stayed 1 night

Lovely hotel, friendly staff and very central, easy walking distance to the quays and the city centre. Would stay again.

10

Lee

Jun 7, 2023

·

Stayed 1 night

Lovely stay - hotel in decent condition, good location to city centre. Just shame overnight parking charge of £8 for 24hrs is not included in the stay for guests. There is however a secure long stay car park next door for £3.50!

8

David

Jan 9, 2023

·

Stayed 19,365 nights

Pleasantly surprised - very good hotel in a convenient and picturesque location

8

Katharine

Aug 4, 2025

·

Stayed 1 night

Good location for Ponds Forge

8

ANTHONY

Jun 4, 2025

·

Stayed 2 nights

In a nice quiet location, away from the hustle and bustle of the city centre.

10

Martyn

Sep 30, 2025

·

Stayed 1 night

Immaculate room, freshly renovated. Handy for the city and tram stops.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback ranges from great selection to lukewarm items and broken coffee machines; evening dining is mixed. Bar and restaurant are often closed during refurbishment, though staff suggest nearby options.

Related guest reviews

10

Hannah

May 4, 2025

·

Stayed 1 night

We had a lovely two night stay here. Staff were friendly and very helpful. The bar/restaurant was closed due to refurbishment but the front of house staff were able to recommend local places to eat. The room was clean and comfortable. We used the swimming pool, steam room and sauna during our stay. Breakfast was nice, had a few options to choose from. The car park was good and plenty of spaces when we arrived. Will definitely be staying again.

8

David

Apr 24, 2025

·

Stayed 1 night

Great room; large and modern with comfortable bed. Good leisure facilities available. Unfortunately, during our stay there were no restaurant or bar service available due to ongoing refurbishments. We would stay again.

8

Beverly

Dec 7, 2025

·

Stayed 1 night

All good apart from breakfast cheap bread pastries coffee machine not working

8

Natalie Y.

Oct 16, 2025

·

Stayed 1 night

The Hotel Spa was a leisure center for the public, I think that should be mentioned. It was nice but very busy like a gym normally is. The room was new renovated, the staff was accommodating and I would recommend. the breakfast was weird bland food. the coffee was really poor quality.

2

Claire

Oct 27, 2025

·

Stayed 1 night

Rude staff, had run out of breakfast items by 7:45, room not prepared properly. Meals at dinner arrived at different times. Not worth the cost.

8

Jessica

Jul 24, 2024

·

Stayed 1 night

Hotel was all fine, they are in the process of refurbishing it- we had an old style room so it was slightly tired but who cares. Comfortable and clean. The pool was also a bit tired but good size and very nice to have sauna and steam. Changing room showers should be next on the upgrade list! Restaurant was poor. Menu like going back to the 90s (deep dish pizza?) Very unimaginative. No wonder there wasn’t anyone else there! Service was still very slow though- despite having no other customers, our server was not attentive. I’m sure we would have ordered way more drinks etc if she’d only been more present. Breakfast, on the other hand, was GREAT. lovely attentive staff and good selection of food. Thanks

8

Claire

Dec 30, 2025

·

Stayed 2 nights

Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.

8

Rachel

May 26, 2025

·

Stayed 1 night

What let the hotel down was we had communicated the day before but when we arrived check in was slow and the bar and restaurant was shut!! The rooms are lovely and so clean and comfortable. Breakfast good value for money some pastries would be nice.

10

sandra

Mar 30, 2025

·

Stayed 2 nights

The room was amazing and comfortable. There was refurbishment going on while we were there but the was not any disturbance of noise. The only downfall was the breakfast, the hot food often run out with long waiting time for this to be replenished.

6

Mathew

Feb 22, 2025

·

Stayed 1 night

Room was fantastic and recently refurbed. Meal was terrible both in quality and service. Breakfast wuality equally poor

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AI-generated summary based on recent guest reviews

Month	Average price
January	$125
February	$122
March	$110
April	$118
May	$107
June	$121
July	$157
August	$106
September	$112
October	$121
November	$121
December	$115

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $128	5 $178
6 $104	7 $104	8 $199	9 $211	10 $136	11 $90	12 $182
13 $94	14 $130	15	16 $157	17 $164	18 $101	19 $224
20 $95	21 $147	22 $179	23 $168	24 $101	25 $101	26 $125
27 $95	28	29	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $111	3 $213
4 $101	5 $101	6 $151	7 $147	8 $95	9 $213	10 $271
11 $95	12 $116	13 $193	14 $176	15 $116	16 $130	17 $196
18 $94	19 $115	20 $160	21 $174	22 $163	23 $231	24 $263
25 $101	26 $101	27 $111	28 $113	29 $106	30 $123	31 $195

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Sandman Signature Sheffield Quays Hotel

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