Is parking available at the hotel?

Self-parking is available on-site for a fee of JPY 2000 per night, which includes in/out privileges. However, parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately JPY 5060 for adults and JPY 2530 for children.

Does the hotel allow pets?

The hotel does not allow pets, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

The hotel offers a complimentary train station pick-up service, but specific airport shuttle services are not mentioned. Guests should contact the hotel for more details.

What accessibility features does the hotel provide?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of Osaka, just 0.1 km from Umeda Sky Building and a 5-minute drive from Osaka Tenmangu Shrine. It is also approximately 3.2 miles from Dotonbori and 4.2 miles from Osaka Castle, with various shopping and dining options nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is accessible from 10:00 AM to 9:00 PM. However, the pool will be closed seasonally from September 8 to September 12.

The Westin Osaka - Luxurious Stay in Japan

Average nightly price at The Westin Osaka by month, last 12 months (USD)
Month	Average price
January	US$188
February	US$205
March	US$220
April	US$266
May	US$230
June	US$227
July	US$224
August	US$277
September	US$373
October	US$433
November	US$286
December	US$271

What guests think

At The Westin Osaka, travelers consistently highlight warm, attentive staff, sweeping city views, and a walkable yet slightly removed position near Osaka Station that is eased by a useful but time-limited free shuttle.

Rooms are generally spacious and comfortable, though elements of the décor and furnishings show age. Breakfast earns frequent praise, but the buffet space can feel cramped with waits, and on-site dining or lounge hours and variety are limited. Expect a clean, service-forward stay with space and convenience over resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show their age but remain functional. The pool is adults only with an extra fee, the executive lounge and dining/bar hours or capacity feel limited, and the free shuttle to Osaka Station operates with restricted hours or days.

Related guest reviews

4

Christine

30 Dec 2024

·

Stayed 5 nights

We booked westin hotel from 14 Dec to 19 Dec under club . We notice that hotel has stopped limousine services to airport. Dining at cocktail al restricted us to 45 min and somemore was over crowded. 4 of usb2 kids n 2 adult has to go back to room and to wait to access to club becoz club was full. Shuttle bus service to bring us back from station to hotel was cancelled in one ofnthe afternoon left us with 2 young kids have to walked back with cold to hotel for 20 mins. Very sad with the services n such 5 star hotel can stop the shuttle service without prior notice

8

Yu Fan Andy

3 Jan 2023

·

Stayed 19,352 nights

no shuttle bus during weekdays

10

Billy

16 Jul 2024

·

Stayed 2 nights

Clean and well kept property. Within walking distance to Ōsaka station and shopping/food. A/C unit kept the room cool but very loud. Pool not complementary, charge per person.

10

Tan

30 Jun 2024

·

Stayed 4 nights

Stayed in a corner suite. Room is spacious, filled with amenities. Excellent service. Breakfast spread was not fantastic compared to other hotels. Location is quite far for walking from train station especially during rainy season. Thankfully hotel provides free shuttle service to and from Osaka train station, however the service ends at 18;40. On the whole a great experience.

8

John

3 Feb 2024

·

Stayed 7 nights

Only disappointment on facilities was no one under 17 could use the pool.

10

Michael

20 Oct 2024

·

Stayed 4 nights

Es war eine Enttäuschung, dass Pool nicht von den Kindern benutzt werden darf. Das Pool war einer der Hauptkriterien bei der Auswahl des Hotels. Ausserdem hätte man dafür noch extra zahlen müssen. Die Nähe zum Umeda Sky Building und der schöne Gartenbereich waren eine schöne Wettmachung.. Das Frühstück ist sehr reichhaltig, jedoch zu wenig Tische, um alle Gäste morgens aufzufangen. Man rechne mit einer guten halben Stund Wartezeit. Draussen sieht das Hotel in die Jahre gekommen aus, drinnen war es aber sehr schön.

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10

Lewis

19 Jun 2024

·

Stayed 3 nights

We stayed here with our three young children and it was great. Wonderful breakfast options and a great room service experience after a long day. We arrived at 8am after travel and they gladly stored our luggage and then moved it into our room for us. We would love to stay here again. Of note, the pool is part of the fitness club and therefore only for adults.

8

Clifford

16 Jan 2025

·

Stayed 5 nights

Location, and staff were amazing! Small downside: pool is for adults only. Our fault for not checking and not a diss on the hotel. We used this hotel as our Osaka site seeing spot and USJ adventures. Beds were really small is our only complaint.

6

Michael

6 Jun 2024

·

Stayed 1 night

Very nice standard. But. I booked a hotel with pool access for my children and it was not informed it was required to be above 18yrs only. Thats not acceptable.

8

Jeetesh

30 Dec 2024

·

Stayed 4 nights

While Westin Osaka is clean and comfortable, however it lacks the ability to walk out and find dining or shopping options. Don’t get me wrong, the location is quite walkable to Osaka Station but in winter when we travelled walking too far wasn’t a great option. The other aspect which the hotel should seriously improve is its breakfast space. Both sitting and food buffet. For a large hotel the space is quite small and buffet space is cramped up. While the variety is great… it needs space. So does its executive lounge. Here it lacked space and snacks options. Very basic.

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Cleanliness

Guests commonly describe the hotel as clean and well kept, with housekeeping praised. A few reports mention worn or unclean carpets, a missed servicing, or stray hairs.

Related guest reviews

8

Tiffany

10 Jan 2024

·

Stayed 4 nights

The property was under construction so at night there was a lot of noises like water dripping and shifting in the walls. Also the room was not as neat as I would have expected such as hair in the drawer and bed sheets not tucked in

6

Lucrecia

9 Aug 2024

·

Stayed 3 nights

The room carpet was not very clean at all. We made sure we wore the slippers in the room. The staff was amazing. They were very nice, friendly and very helpful. The pool is for adults only and you have to pay a daily fee of about $25 cad to use the pool facilities. I did not know either of these things when I booked here. Our kids 12 and 15 years old were really looking forward to the pool. So don’t book here if you think your kids will have access to the pool. Also the bathroom was big but the room was small. The double bed was very uncomfortable. The entrance and lounge area were very nice.

6

Tracy

3 Apr 2023

·

Stayed 2 nights

Well maintained property. Did not do any room cleaning received a note under the door apologizing and if needed it to ask by 5 pm. Unfortunately did not return to room until 9 pm. BAR only open Thu - Sunday with limited hours. Not a great experience basically just ok.

10

Abigail

24 Nov 2025

·

Stayed 2 nights

my husband and i really enjoyed our stay at the Westin Osaka. the staff were so kind, helpful, and professional. the hotel was beautiful and very clean. the surrounding area was great with many shopping malls and restaurants. we also liked the convenience of the free shuttle bus to the station upon our departure!

8

Dawn

23 May 2024

·

Stayed 1 night

Everything is good except for the fact that the furniture is very old and worn. The chair in the room was very uncomfortable as the cushion had sunk in. There should be better maintenance done as the carpet looks very worn as well.

10

Heng Min

13 May 2023

·

Stayed 3 nights

Large room. Special mention to housekeeping staffs for an exceptional upkeep of entire room,toilet,clean beddings/towels/mineral water bottles replaced daily etc … kudos and keep it up. I will definitely stay in Westin Osaka for our next trip

8

Steven

18 Dec 2025

·

Stayed 6 nights

Clean room and large in scale.

10

Emily

20 Aug 2023

·

Stayed 5 nights

Staff was very friendly Property was clean

10

Kha

26 Oct 2024

·

Stayed 3 nights

We stay here for 3 night it was excellent, room and hotel are clean staffs are very helpful and excellent service highly recommend definitely will stay here again

10

Miho

6 Apr 2023

·

Stayed 2 nights

お風呂も部屋も清潔だった

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Rooms

Rooms are notably spacious with good views and comfortable bedding. Some layouts and furnishings feel dated, with occasional A/C or noise issues and inconsistencies in bed sizes or older TVs.

Related guest reviews

4

Anoop

22 Nov 2024

·

Stayed 3 nights

Room layout for Double Twin room was very strange with a desk in the middle of the room. Bathroom was dated, overall it did not appear to be a 4 star hotel.

10

Billy

16 Jul 2024

·

Stayed 2 nights

Clean and well kept property. Within walking distance to Ōsaka station and shopping/food. A/C unit kept the room cool but very loud. Pool not complementary, charge per person.

8

vanessa

13 Apr 2025

·

Stayed 2 nights

Nice property, a bit outdated. Excellent and helpful staff

10

Renu

14 Apr 2024

·

Stayed 2 nights

Everything is great except that the hotel’s queen size beds are not actually queen size. I would suggest checking the size of the bed. Some rooms have full size and some have queen size. But they don’t seem to have any queen size beds in their rooms. We were traveling with two kids so thought we can manage with two queens but that was not the case. We ended up spending more money and moving into another room.

8

David

22 Aug 2024

·

Stayed 4 nights

Nice hotel but construction makes the walk to the primary train and subway station more difficult. Staff was amazing.

8

Assad

22 Apr 2025

·

Stayed 6 nights

This is still an amazing place to stay in Osaka. Th location is my fav esp with the new Osaka Station mall complex. Nice big rooms with tons of amenities. I wish the rooms were slightly more modern, but they are not dated by any means. The breakfast is amazing.

10

Wei Loon

9 Dec 2023

·

Stayed 3 nights

Great view and good location to Osaka station

10

Daniel

22 Nov 2025

·

Stayed 4 nights

Room big and spacious. Very attentive staff.

8

Steven

18 Dec 2025

·

Stayed 6 nights

Clean room and large in scale.

10

Miguel

25 Sept 2024

·

Stayed 7 nights

The room was really nice and big in comparison to other rooms I stayed in during my trip. The bathroom was spacious as well. What you would expect from a Westin anywhere.

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Service

Service is widely praised as friendly, attentive, and professional across departments. A few guests reported rude or inflexible interactions.

Related guest reviews

2

Ruqaya

29 Apr 2024

·

Stayed 1 night

Hotel staff are very rude and not helpful

10

takaaki

26 Feb 2024

·

Stayed 2 nights

コンビニが目の前にありすごくよかった。ホテルの雰囲気も大人な感じでゴージャス感と清潔が混在した素晴らしいホテルでした。ただ、一番のこのホテルの良い点はホテルマンがみな素晴らしく機転のすばらしさ、やさしさ会話させていただいたすべての人が最高でした。

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10

William

5 Dec 2024

·

Stayed 10 nights

Very friendly and helpful staff. The suite was wonderful, very comfortable. I would definitely recommend.

10

George

8 Jul 2024

·

Stayed 4 nights

The service was phenomenal. Best I have had in years and I stay at 20 hotels a year. The location is great and there is a hotel shuttle to the osaka station every 20-30 minutes

2

Daisuke

14 Aug 2023

·

Stayed 2 nights

Far from the nearest station, less shuttle buses, NOT smooth check-in & inflexible response to our request..

10

Javier

31 Jul 2024

·

Stayed 5 nights

El servicio del hotel es único. De lo mejor lo servicial de las personas en el Check in y el concierge. Felicito al personal y al manager del hotel por el servicio extraordinario.

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10

Abigail

24 Nov 2025

·

Stayed 2 nights

my husband and i really enjoyed our stay at the Westin Osaka. the staff were so kind, helpful, and professional. the hotel was beautiful and very clean. the surrounding area was great with many shopping malls and restaurants. we also liked the convenience of the free shuttle bus to the station upon our departure!

2

Ai

25 Mar 2023

·

Stayed 1 night

スタッフの対応が悪い

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10

Daniel

22 Nov 2025

·

Stayed 4 nights

Room big and spacious. Very attentive staff.

10

Constanza Vidaurri

30 Nov 2024

·

Stayed 1 night

Great stay, spacious room. The staff were overly helpful and friendly.

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Location

Walkable to Osaka/Umeda hubs and next to Umeda Sky Building, with a quiet setting. Several guests found the 10–20 minute walk and area construction less convenient, though the free shuttle helps when running.

Related guest reviews

10

Caleb

8 Nov 2024

·

Stayed 5 nights

Great property located near Osaka Station

10

Hiroshi

19 Oct 2025

·

Stayed 2 nights

駅から少し遠いが、シャトルバスがあります。周囲は梅田近辺にしては静かで綺麗なのは家族連れには嬉しいです。部屋も広くて快適でした。

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8

Tatsuya

2 Jan 2024

·

Stayed 2 nights

It is good hotel,But location is not convenient.

10

harolyn

30 Jul 2025

·

Stayed 6 nights

Centrally located with just a short walk (15 min) to Osaka City Station. The best shopping and restaurants are located in the area- Grand Front Osaka, Lucua, Hanshin, Daimaru, Herbis, Hep 5. If you are like us with lots of luggage, a taxi ride in will cost $150 from KIX. We took the limousine bus on the return back and paid a total of $31. This included a taxi to the Herbis bus stop. Just a tad less convenient than catching a taxi, but a great option to save a bit of $ to use for more shopping.

8

David

22 Aug 2024

·

Stayed 4 nights

Nice hotel but construction makes the walk to the primary train and subway station more difficult. Staff was amazing.

10

Marcos

10 Jul 2025

·

Stayed 5 nights

We had a wonderful time, easy access to Osaka Station by walking and shuttle. Restaurants with delicious food. For sure will return.

10

KA MAN

19 Aug 2024

·

Stayed 7 nights

酒店房間都幾大，開晒三個行李箱都無問題。地點就距離車站有點距離，但唔算好遠，係可以接受範圍。

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10

Andrew

15 Jul 2024

·

Stayed 1 night

Great location next to the Umeda Sky Building ,beautiful rooms and interior of hotel

8

Eri

9 Dec 2024

·

Stayed 2 nights

築年数が経っているので古さは否めないですが、清潔に保たれているし、スタッフさんの対応がすばらしいです。大阪駅(梅田駅)から距離があるので、そこが多少不便です。

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10

Man

30 Dec 2023

·

Overall: I would stay at the Westin again with my family. Room: Spacious for Japanese standards and very nice. Staff: They were on top of it, and were great from the intial booking to check out process. Food: Food at the hotel is a bit pricy, but there are lots of local options nearby in walking distance Walkability: It is a bit of a walk from the nearby subway station which makes it less convenient so it's best to know your taxi stand locations nearby in case you get tired.

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Dining

Breakfast quality is frequently praised. However, the buffet space can be crowded with waits, and on-site dining and lounge options or hours feel limited, with variety not always matching expectations.

Related guest reviews

8

Ryuichi

9 Feb 2025

·

Stayed 2 nights

来阪時は以前定宿としていました。ハード部分な部分は既に経年の為クラシックさは否めないが、スタッフ全員のサービス等のソフト部分は一流と言っても過言ではない。残念な点は、エグゼクティブラウンジの朝食が無くなった点と、朝食バッフェが混雑して寒いフロント階に教会のような待合椅子が用意されそこで待つ形態をとっていた点。収容数と朝食バッフェの見込客数は想定できる筈なので、チェックイン時に混雑が予想される曜日と時間帯くらいはアナウンスすべきでは無いかと感じた。

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10

John

2 Mar 2025

·

Stayed 3 nights

Perfect location! The room was a little on the smaller side but worked well. Beds are comfortable. Breakfast is amazing!

10

Karen

21 Oct 2023

·

Stayed 2 nights

Amazing. Everything was perfect, the staff, the huge room, amazing king bed, the lounge, location, best breakfast we’ve had in Japan. Highly recommend to anyone. Worth every cent

8

Jacqueline

25 Mar 2025

·

Stayed 4 nights

More dining options would have been preferable.

10

Naoki

24 Jun 2025

·

Stayed 4 nights

The quality of service is excellent including staff. The breakfast is one the best I had so far.

8

Vitali

3 Jan 2024

·

Stayed 4 nights

Well preserved building, with nice lobby. Not busy, there is always an elevator available. A little but beautiful garden on site. Large rooms with good view, clean windows. There was a confusion about restaurants hours. The guide in the room says restaurants work till 10PM, but they are actually closed at 8PM.

10

walaa

16 Oct 2024

·

Stayed 5 nights

Adult swimming pool was disappointing Not much option for dining including room service, buffet breakfast didn’t have many options nor varieties

10

Liezle

26 Jul 2023

·

Stayed 3 nights

Wonderful stay, loved the breakfast buffet

8

Anny

16 Apr 2024

·

Stayed 3 nights

Well maintained property that you can tell was once quite luxurious and grand. Thanks to the age of the hotel, the rooms were very spacious for Japan and allowed my family to spread out somewhat. Too bad the on site restaurants were only operating with limited hours.

8

Jeetesh

30 Dec 2024

·

Stayed 4 nights

While Westin Osaka is clean and comfortable, however it lacks the ability to walk out and find dining or shopping options. Don’t get me wrong, the location is quite walkable to Osaka Station but in winter when we travelled walking too far wasn’t a great option. The other aspect which the hotel should seriously improve is its breakfast space. Both sitting and food buffet. For a large hotel the space is quite small and buffet space is cramped up. While the variety is great… it needs space. So does its executive lounge. Here it lacked space and snacks options. Very basic.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $287	2 $291	3 $536
4 $311	5 $299	6 $248	7 $277	8 $247	9 $271	10 $369
11 $317	12 $254	13 $222	14 $229	15 $238	16 $260	17 $902
18 $252	19 $253	20 $254	21 $234	22 $255	23 $271	24 $406
25 $255	26 $254	27 $255	28 $265	29 $279	30 $275	31 $349

The Westin Osaka

Prices for The Westin Osaka

Monthly average prices

About this property

Location

Room options

Suite, 2 Twin Beds, Corner

Luxury Room, 1 King Bed

Room, 1 King Bed

Executive Suite, 2 Double Beds

Executive Suite, 1 King Bed

Luxury Room, 2 Double Beds

Executive Room, 2 Double Beds

Room, 2 Double Beds

Executive Room, 1 King Bed

Suite, 1 King Bed, Corner

Guest reviews of The Westin Osaka

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Osaka

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $226	26 $307
27 $208	28 $242	29 $230	30 $257