Is parking available at the property?

Parking is available on-site and is limited. There is a covered self-parking fee of JPY 3500 per night.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 3300 for adults and JPY 1900 for children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Osaka, within a 10-minute walk of Universal CityWalk Osaka and Universal Studios Japan. It is 0.9 mi (1.4 km) from Osaka Takoyaki Museum and 3.6 mi (5.7 km) from Osaka Bay Tower.

What are the policies for guests staying with children?

One child aged 5 years or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding.

Hotel Universal Port in Osaka

Average nightly price at Hotel Universal Port by month, last 12 months (USD)
Month	Average price
January	US$100
February	US$116
March	US$142
April	US$99
May	US$102
June	US$73
July	US$94
August	US$118
September	US$126
October	US$240
November	US$183
December	US$147

What guests think

Across many reviews, Hotel Universal Port is praised for its unbeatable location by Universal Studios Japan and the train, spacious family‑friendly rooms with separate bath and toilet, strong cleanliness standards, and consistently friendly, helpful staff.

Breakfast is frequently commended for variety and taste, though a number of guests found it pricey or not suited to non‑Asian palates; a few criticized the ground‑floor shop or restaurant quality. Facilities include convenient laundry and floor water/ice dispensers and an amenity bar, but several note weak clothes dryers and the lack of bottled water in rooms. Some reviews mention aging decor or odors in certain areas, firm beds or pillows, and occasional check‑in delays. Overall, expect a clean, family‑oriented base that makes USJ visits effortless.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Useful amenities include coin laundry, floor water/ice dispensers with an amenity bar, a gift shop and USJ ticket desk; several also note easy access to the Captain Line ferry. Downsides include weak clothes dryers, no bottled water in rooms, and limited late‑night options.

Related guest reviews

10

Christine

2 Jun 2025

·

Stayed 5 nights

Very convenient if you are planning on going to Universal Studios. It was also a short taxi ride to get to the World Expo 2025. Also, if you are planning on seeing the Aquarium or the big ferris wheel, there is a ferry port right behind the hotel that takes you across the harbor, directly to the Aquarium. Hotel is a little noisy (to be expected- a lot of families). Breakfast buffet was good and convenient (opens between 6am to 6:30) so you can start your day early.

8

Luis

17 Oct 2025

·

Stayed 2 nights

No bottle of waters in the room

10

Eunkyung

17 Jan 2026

·

Stayed 3 nights

너무 좋았어요 깨끗한 객실과 조용하고 제빙기랑 정수기도 있어요 아이들도 아주 만족한 숙소였어요

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10

rosemary

25 Jul 2025

·

Stayed 3 nights

Extremly convenient for staying close to Universal. It was roughly a 6 min walk to the gates, or to City Walk - endless food options. There are literally 3 Lawson locations in City Walk, and another un the neighbouring hotel, and yet another about 500m away. Two 7 Elevens nearby as well. There is a small fridge in the room. We used the laundry room on the 2nd floor - a bit expensive and the dryer wasn't the greatest, even after doing double the time. Staff were wonderful. Highly recommend.

8

Stuart

21 Nov 2025

·

Stayed 2 nights

Room bed and bathroom were big and comfortable, more like a U.S. hotel. Handy for USJ which is why we stayed (just 2 nights). Staff were friendly. Housekeeping were very good. The only thing I wouldn’t recommend is the laundry because the driers don’t work properly. They don’t get hot and everyone was having problems drying clothes. They are 200 yen for 30 mins and I did it 4 times before giving up and hanging in the room to finish. Would stay again but wouldn’t use the Laundry :).

10

Michael

13 Jun 2025

·

Stayed 2 nights

After staying in a small hotel in Tokyo, this was dream space! So close to Universal and boat to the aquarium. Laundry facilities were great too! However, after doing Disneyland Tokyo…I found all the prices quite high in the market and gift shop.

8

Sayuri

16 Feb 2025

·

Stayed 1 night

USJに行く目的で利用しました。施設は全て清潔感があり、ロビーのミニオンオブジェに子供もウキウキワクワクが止まらない様子でした。USJへも徒歩5分くらいで行ける便利さで、早朝から並ぶには良かったです。駐車場は、チェックアウト後お昼からは料金が追加ですが遊んでる間そのまま置いておけるのは楽でした。ホテルのセキュリティの関係でエレベーターの階選択は部屋のカードキーで読み込み、自分の部屋の階以外には行けない仕様でした。少し飲み足りないと思いフロントに確認しましたが、10時以降のルームサービスやアルコールの自販機もなく、隣りのホテルにあるコンビニを案内されました。一つ残念だったのが、車でホテルエントランスに到着の際、案内のスタッフが電話しながらの対応でしたが、全体的には満足なホテルでした。

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10

Coleen

12 Dec 2025

·

Stayed 2 nights

Great rooms, clean and comfortable. Universal Studios and train station minutes away. Breakfast had a large choice and laundry available.

10

Jonathan

21 May 2025

·

Stayed 2 nights

Extremely friendly staff, clean hotel with huge breakfast buffet, gift shop and quick service cafe. Great location, a block away from train station and theme park entrance.

10

Adam

11 Jul 2025

·

Stayed 3 nights

Great location just opposite to universal studios . Right next to the station ,so many restaurants and shops within 5 minutes walk. Hotel is very quiet. Clean and the buffet breakfast is fantastic. Hotel also sells tickets and fast passes to Universal studios. I would stay here again and again this is our 3rd time here in 10yrs and its still as good as the 1st time we visited. Super easy to get to Nara,Kobe or Kyoto on a day trip from this hotel. Also World Expo is 1 station away..

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Cleanliness

Most guests find rooms and bathrooms very clean and well maintained. However, recurring complaints note occasional odors (smoke or mildew) and dated carpets, plus rare lapses like stray hairs.

Related guest reviews

10

Sze

5 Nov 2025

·

Stayed 2 nights

Clean and spacious room. Location is great

10

Noriko

10 Feb 2026

·

Stayed 2 nights

室内の清掃が行き届いていて、快適でした

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8

ken

14 Dec 2024

·

Stayed 1 night

夫婦二人で宿泊させていただきました。施設そのものは清潔さを感じましたが、バスルームを使用した際に！明らかに二人のものではない髪の毛が壁に。まあまあそんな事もあろうかと、バスタオルを使用するとここにもあきらかに私のものではない髪の毛が。少し残念な気持ちになりました。

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10

satoko

10 Mar 2025

·

Stayed 1 night

全て快適で最高でしたありがとうございます

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6

Anita

12 Aug 2025

·

Stayed 2 nights

This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping. Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to. Hotel location and breakfast were good.

10

HENG YUAN

14 Jan 2026

·

Stayed 4 nights

乾淨、舒適、服務親切，下次回再來消費。

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10

Diana

19 Jan 2026

·

Stayed 3 nights

Room was really clean, much bigger than others I stayed at. Universal Studios was across the street a short walk away. Universal city walk was the same distance and many food options nearby. The staff was absolutely amazing, friendly and helpful. Would stay there again.

10

Pik Shun

18 Apr 2025

·

Stayed 2 nights

The location was great. It’s very close to USJ, train station and City Walk shopping. The hotel lobby was nice. The hotel room was very spacious. Everything was very clean except the carpet seems a bit dated.

2

francois

21 Apr 2025

·

Stayed 2 nights

Le lobby est impeccable, mais une fois à l’étage (11ieme étage dans notre cas) odeur de moisissure dans le corridor et encore plus dans notre chambre. Le filtre de la toilette dégageait aussi une odeur forte et répugnante. Il ne devrait plus y avoir de tapis dans des hôtels de luxe comme celui-ci avec l’humidité qui règne au japon. Les oreillers avaient en plus la moitié rempli de petite billes durs et pas moyen d’avoir des oreillers normaux. Très décevant et sérieusement à éviter

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10

Sho

9 Sept 2025

·

Stayed 2 nights

部屋が広く、清潔で非常に満足できました。

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Rooms

Rooms are notably spacious for Japan, many with four beds, separate bath and toilet, and good views; themed rooms are available. Some guests found decor a bit dated, beds or pillows firm, and balconies non‑accessible with windows that don’t open.

Related guest reviews

8

Lauren Jane

6 Aug 2025

·

Stayed 14 nights

Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.

10

Lucy

14 Nov 2024

·

Stayed 2 nights

Really close to universal. 5 min walk, if that. Lots of nearby restaurants. Hotel had a shop, vending machines, restaurants and room service. Spacious rooms. Themed rooms available as well. Smooth check in and out.

10

Nicole

24 Oct 2025

·

Stayed 2 nights

Amazing huge room!

8

Maja Voola

15 Jul 2025

·

Stayed 2 nights

Just across the street from Universal theme park. Nice hotel, but very basic and a bit outdated

8

Lilian

26 Oct 2025

·

Stayed 6 nights

The hotel is a stone's throw away from the train station and USJ. The Citywalk nearby also provides shopping, food and convenience stores. The room is clean but no plastic bottled water, you will have to fill up your own jar at the water dispenser at the end of the corridor. Room is spacious with a separate bathroom and toilet. However the mattresses are a tad hard. Breakfast buffet was kinda lacking for the price (around 3k+ yen). Overall, a pleasant experience.

10

Cheri

27 Aug 2025

·

Stayed 3 nights

Perfect location for USJ visit!

10

Manami

25 Nov 2025

·

Stayed 1 night

部屋が綺麗、氷や水がある。シャワーと浴槽が別でリラックス出来た

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10

Adrian

22 Nov 2025

·

Stayed 2 nights

The room was excellent, plenty of space and with a very modern feel, the view from the room was unbeatable

10

Priscilla

18 Nov 2025

·

Stayed 1 night

Most beautiful room I ever stay in , room was decorated with minion beds and beautiful over the top detail, I have this hotel 10 stars

10

WEIHAN

23 Sept 2025

·

Stayed 2 nights

Universal City Port就在飯店的後門，要坐船的話非常方便！房間很大，廁所、浴室有分開。浴室的洗臉檯跟淋浴間也有分開。淋浴間有浴缸可以泡澡。早餐豐盛好吃，每個樓層都有飲水機跟製冰機。距離環球影城也很近，下次會再來住！

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Service

Service is widely described as friendly, helpful, and accommodating, with staff assisting with tickets, lost items, medical needs, and smooth luggage handling. A few reviews mention slow check‑in or less attentive moments.

Related guest reviews

10

Blaine

6 Jul 2025

·

Stayed 6 nights

The staff was extremely friendly and helpful. The rooms were nice size for typical Japanese hotels. Breakfast was very well done with a lot of varieties.

10

David

25 Dec 2025

·

Stayed 1 night

Fun hotel. Helpful staff. Great location super close to universal.

4

Nobukatsu

15 Oct 2025

·

Stayed 1 night

スタッフ対応、遅過ぎ

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10

Darlene

1 Jun 2025

·

Stayed 2 nights

Close to Universal and train station. Staff were amazing and helpful to us accommodating our needs such as acting on our behalf to help find a lost wallet and arranging luggage transfer. The small lobby bar was delightful with drinks and snacks. I appreciated the laundry room and that there were plenty of appliances available.

10

Linney

15 Jun 2025

·

Stayed 2 nights

⭐⭐⭐⭐⭐ 5-Star Plus Experience! We absolutely loved our stay at this beautiful hotel right across from Universal Studios Japan! Everything was stunning—super spacious, sparkling clean, and so thoughtfully designed. The view of the ocean was breathtaking, and the location couldn’t be more perfect—just minutes away from both Universal Studios and the train station. What really made the experience unforgettable was the exceptional customer service—the staff went above and beyond to make us feel welcome and comfortable. We originally booked for just one night, but we enjoyed it so much we decided to stay another night! A tip for future guests: Definitely book through Expedia! The price was significantly better than booking directly at the hotel, and it made a huge difference when we extended our stay. Out of all the hotels we stayed at during our time in Japan, this one was by far the most spacious, the most comfortable, and overall the best. We highly recommend it—5 stars plus! 🌟🌟🌟🌟🌟+

10

Toshiko

5 Nov 2025

·

Stayed 3 nights

チェックイン前、チェックアウト後も荷物を預かってもらえ、スムーズだったため、タイムロスがなくて良かった。

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10

Miho

19 Nov 2025

·

Stayed 2 nights

時間前チェックイン受付。等のスタッフ対応がとても丁寧で良かった。

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10

Darlene

19 Apr 2025

·

Stayed 4 nights

Very convenient to USJ and the USJ city walk. Staff was very helpful. We had an emergency and we had one staff member (unfortunately we didn't get her name) looked up and called every hospital that was open and available during the weekend. She was successful and applaud her for it however our daughter decided she didn't need the hospital and was feeling ok.

8

Takako

26 Oct 2025

·

Stayed 1 night

チェックインの時間が15時だったので、15時にチェックインをしにいったら、まだ準備ができていないと待たされた。

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10

Charmaine

27 Nov 2025

·

Stayed 2 nights

We have a great stay. Staff was nice and the facilites were clean and had everything you need if you forgot anything at home. So solid party room had even more space than we needed. It was amazing! Right across from universal just a short walk across the street. Would return definitely if I come back to Universal Japan!

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Location

Repeatedly praised for being a short walk to Universal Studios Japan, Universal CityWalk, and the train station, making park visits easy. Several note it’s farther from central Osaka and unsheltered in rain, but convenient for the aquarium ferry.

Related guest reviews

10

Christine

2 Jun 2025

·

Stayed 5 nights

Very convenient if you are planning on going to Universal Studios. It was also a short taxi ride to get to the World Expo 2025. Also, if you are planning on seeing the Aquarium or the big ferris wheel, there is a ferry port right behind the hotel that takes you across the harbor, directly to the Aquarium. Hotel is a little noisy (to be expected- a lot of families). Breakfast buffet was good and convenient (opens between 6am to 6:30) so you can start your day early.

10

sharon

6 Sept 2025

·

Stayed 1 night

Great location. Near Universal Studios.

8

CHER

4 Apr 2025

·

Stayed 3 nights

Right in front of Universal Studios. Other than the park it’s far from everything else.

10

Shu Chin

5 Aug 2025

·

Stayed 4 nights

Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.

10

liany

27 Jun 2025

·

Stayed 3 nights

Very very nice breakfast. Location is within walking distance to USJ and train station but it's troublesome when it's raining as it's not sheltered and no underground access. F&B are nearby tho, so no headache looking for lunch n dinner. Big and clean room, overall I enjoyed my stay there.

10

Diana

19 Jan 2026

·

Stayed 3 nights

Room was really clean, much bigger than others I stayed at. Universal Studios was across the street a short walk away. Universal city walk was the same distance and many food options nearby. The staff was absolutely amazing, friendly and helpful. Would stay there again.

10

Angeline

27 Dec 2025

·

Stayed 2 nights

Super convenient location.

8

Benjamin

8 May 2025

·

Stayed 4 nights

Very convinient if visiting Universal Studios. The train stations is 5 mins walk and the comercial area is nice. Disadvantages: it is not close to main touristic areas.

10

David

20 Mar 2025

·

Stayed 2 nights

Convenient location to Universal Studios Japan. Less than a 3min walk from the JR Station. We got a view of the theme park so we got to see how crowded it gets in the morning as early as 6am. We got a standard queen room and it was ideal for our body size (*cough* Americans). Enough room for two carry ons and a check in luggage to store in the room. Bed runs firm and the pillows as well for those who are delicate to plush. Two ways to enter USJ, one is walk towards the JR station and through Universal CityWalk. The other is to walk down the street under the bridge as both lead to the security gate. We didn't get breakfast when we booked so it was about 3,300 Yen per person up front in the morning. Breakfast is good, seems pretty straight forward of Japanese, Chinese and western food. Better off getting breakfast at CityWalk if time is of essence to you but it's your preference. Hotel has its own small shop but there are plenty of conbini stores in CityWalk. Would definitely stay here again and recommend if you truly need a place just to sleep and wonder off for the majority of the day.

10

Bryan

17 Apr 2025

·

Stayed 4 nights

Hotel is perfectly located for access to Universal Studios, but I chose it for easy access to Expo 2025. Turns out the JR line is a short walk away and connects quickly to multiple lines for access to all of Osaka. It was a quiet and comfortable stay in the hotel.

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Dining

Breakfast buffet is often praised for variety and taste, with highlights like fresh orange juice and pastries. Some found it pricey or repetitive, noted limited Western or vegetarian options, criticized a ground‑floor eatery, and mentioned room service ends around 10 pm.

Related guest reviews

10

Blaine

6 Jul 2025

·

Stayed 6 nights

The staff was extremely friendly and helpful. The rooms were nice size for typical Japanese hotels. Breakfast was very well done with a lot of varieties.

10

Sayaka

24 Apr 2025

·

Stayed 1 night

ロビーでの出迎えのスタッフの対応が素晴らしかった。朝食会場でも笑顔で出迎えてくれて、食器を下げてくださるスタッフの方もタイミングや笑顔が素晴らしかったです。食事も種類も多く味も良かったです。生搾りのオレンジジュースも初めて出会いました。美味しかったです。フレンチトースト、好きな具を入れるおにぎりも2度もおかわりしてしまうほど美味しかったです。ロビーも広くてゆったりしていて良かったです。部屋も掃除が行き届いていて最高でした。また泊まりたいです。今回、大阪万博のために宿泊しましたが、お土産屋さんで、万博の公式のお菓子が買えたのも良かったです。（種類は少ないです）　ユニバのお土産もたくさんありました。

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8

Lilian

26 Oct 2025

·

Stayed 6 nights

The hotel is a stone's throw away from the train station and USJ. The Citywalk nearby also provides shopping, food and convenience stores. The room is clean but no plastic bottled water, you will have to fill up your own jar at the water dispenser at the end of the corridor. Room is spacious with a separate bathroom and toilet. However the mattresses are a tad hard. Breakfast buffet was kinda lacking for the price (around 3k+ yen). Overall, a pleasant experience.

10

tetsu

28 Sept 2025

·

Stayed 1 night

朝食ビュッフェは素晴らしかったです。

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8

Yaeko

21 Jan 2026

·

Stayed 1 night

ホテル1Fにあるショップで食事しましたが、コンビニより質が悪くてびっくりしました！ポテトフライが大好きな子供が残してました！ピザも不味かった！ここまで不味い調理？レンチン商品でも今はもっと美味しい商品があるので、メニューの改善をされたほうがいいと思いました！

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10

Muhammed Ömer

15 Sept 2025

·

Stayed 2 nights

Universal porta çok yakın konforlu bir otel. Sadece kahvaltıları türk ve avrupa mutfağına alışık birileri üçin çok uygun değil genelde asya lezzeti var onu dikkate alırsanız çok seviniriz

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8

Kavendra

14 Apr 2025

·

Stayed 1 night

Hotel is good but not suitable for vegetarians. Staff will not even try to help if you try to look for vegetarian options.

8

Dena

2 Feb 2025

·

Stayed 2 nights

Extremely clean and well presented. Staff very friendly and helpful. The only downfall was room service finishes at 10pm which seemed quite early.

8

Marija

19 Apr 2025

·

Stayed 5 nights

Wir konnten aus unserem Zimmer direkt auf das Universal Studio schauen. Fußläufig ist das Universal Studio circa 7 Minuten entfernt. Beim Frühstücksbuffet bleiben keine Wünsche offen. Es gibt einen Automaten, an dem man sich sogar selbst gepressten Orangensaft machen kann.

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10

Changyeol

13 Oct 2025

·

Stayed 6 nights

깨끗하고, 필요한 물품도 충분히 자유롭게 가져갈 수 있어서 여러모로 편합니다. 다만, 주변에 마땅히 이용할만한 식당도 없고, 6일 머무는동안 아침식사가 한 번도 안 바뀐 건 아쉬워요~

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $235	13 $265	14 $298
15 $265	16 $189	17 $219	18 $149	19 $197	20 $242	21
22 $298	23 $180	24 $121	25 $118	26 $253	27 $300	28 $241
29 $169	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
		1 $100	2 $100	3 $135	4 $255	5 $243
6 $156	7 $111	8 $96	9 $96	10 $128	11 $189	12 $244
13 $137	14 $89	15 $100	16 $89	17 $96	18 $189	19 $218
20 $112	21 $96	22 $90	23 $90	24 $118	25 $192	26 $258
27 $274	28 $274	29 $290	30 $277	31 $523

Hotel Universal Port

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About this property

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