ASURE Cleveland Rotorua
$94
/ night
Avg. for October
Prices for ASURE Cleveland Rotorua
Select dates to see prices and availability
$94
/ night
Avg. for October
Monthly average prices
Nightly prices at ASURE Cleveland Rotorua average $78 in June, the cheapest month, and $130 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $130 |
| February | $123 |
| March | $103 |
| April | $101 |
| May | $84 |
| June | $78 |
| July | $86 |
| August | $81 |
| September | $85 |
| October | $94 |
| November | $92 |
| December | $125 |
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Oct · $94
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Most expensive: January (~$130)
Cheapest: June (~$78)
About this property
Enjoy a relaxing stay with hot springs, outdoor pool, and hot tub at this well-located motel in Rotorua.
Location
Koutu, a neighborhood in Rotorua, is home to ASURE Cleveland Rotorua. Polynesian Spa and Tama-te-Kapua Meeting House are local landmarks, and some of the area's attractions include DriftKartz and Matariki Hangi & Maori Cultural Performance. Lakes Performing Arts Centre and Sir Howard Morrison Performing Arts Centre are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and ziplining.
Parking
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Dry Cleaning
Room options
11
Family 2 Bedroom Apartment
Room details
1 Queen Bed
and 1 Twin Bed
1 Queen Bed
and 1 Twin Bed
2 Sofa Beds
Sleeps 8
592 ft²
Air ConditioningHeatingKitchenPatio
4
Accessible Deluxe Studio
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
323 ft²
Air ConditioningHeatingRefrigeratorPatio
8
1 Bedroom Family Apartment
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 5
420 ft²
Courtyard ViewAir ConditioningHeatingKitchenPatio
7
2 Bedroom Apartment
Room details
1 Queen Bed
and 1 Twin Bed
1 Queen Bed
and 1 Twin Bed
Sleeps 6
538 ft²
Air ConditioningHeatingKitchenPatio
8
Budget Studio
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
323 ft²
Air ConditioningHeatingKitchenettePatio
14
3 Bedroom Apartment
Room details
1 Queen Bed
1 Queen Bed
1 Bunk Bed
Sleeps 5
969 ft²
Air ConditioningHeatingKitchenPatio
6
Deluxe Studio
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
323 ft²
Air ConditioningHeatingKitchenettePatio
4
1 Bedroom Apartment
Room details
1 Queen Bed
and 2 Twin Beds
Sleeps 4
420 ft²
Courtyard ViewAir ConditioningHeatingKitchenPatio
10
Pool View 2 Bedroom Apartment
Room details
2 Twin Beds
1 Queen Bed
Sleeps 4
538 ft²
Pool ViewAir ConditioningHeatingKitchenPatio
Guest reviews of ASURE Cleveland Rotorua
8.3
Very good
Based on 732 verified reviews
Who stays here?
Business
4%
Couple
26%
Family
53%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At ASURE Cleveland Rotorua, travelers consistently praise warm, helpful staff, a convenient location near Rotorua attractions, and rooms that are generally clean and comfortable, though parts of the property show their age.
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What guests think
At ASURE Cleveland Rotorua, travelers consistently praise warm, helpful staff, a convenient location near Rotorua attractions, and rooms that are generally clean and comfortable, though parts of the property show their age.
Facilities include a heated outdoor pool, private mineral pools, parking, and laundry, with several reviews noting periodic pool closures or upkeep needs. Some guests reported stained carpets, occasional odors, slippery showers or minor repairs, and road noise in front units. Expect a straightforward, value‑focused motel stay with practical comforts over polish.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include a heated outdoor pool, private mineral pools, parking, and laundry, though several reviews note periodic thermal-pool closures and some upkeep issues in the pool area.
Related guest reviews
10
Misty
Jun 12, 2025
·
Stayed 3 nights
Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
10
Scotty
Jun 8, 2025
·
Stayed 2 nights
Good facilities, very clean and comfortable awesome pool
Good facilities, very clean and comfortable awesome pool
10
Carolyn
Mar 7, 2024
·
I chose this place because of the nearby geothermal and wanted to use their hot pools. But they were broken and were not repaired during my stay. Owners/staff are great.
I chose this place because of the nearby geothermal and wanted to use their hot pools. But they were broken and were not repaired during my stay. Owners/staff are great.
10
Sarina
Feb 20, 2025
·
Stayed 2 nights
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
8
Anja
Dec 31, 2024
·
Stayed 2 nights
Wir hatten das Hotel gewählt weil es ein Thermalpool hat. Leider wurde uns nur 2 Tage vor Anreise mitgeteilt das dieser außer Betrieb ist. Als Kompensation wurden uns ein Restaurant- und Schwimmbadgutschein gegeben. Zusätzlich haben wir ein Zimmer-Upgrade erhalten. Das Zimmer war sehr gut, mit kompletter Küche und modernen Bad. Parkplätze direkt am Zimmer. Frühstück war verfügbar, als Selbstabholung von der Rezeption.
Wir hatten das Hotel gewählt weil es ein Thermalpool hat. Leider wurde uns nur 2 Tage vor Anreise mitgeteilt das dieser außer Betrieb ist. Als Kompensation wurden uns ein Restaurant- und Schwimmbadgutschein gegeben. Zusätzlich haben wir ein Zimmer-Upgrade erhalten. Das Zimmer war sehr gut, mit kompletter Küche und modernen Bad. Parkplätze direkt am Zimmer. Frühstück war verfügbar, als Selbstabholung von der Rezeption.
2
Yu
Dec 31, 2024
·
Stayed 1 night
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
8
Bonnetta
Feb 23, 2025
·
Stayed 1 night
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
10
Riley
Apr 12, 2024
·
Stayed 4 nights
Loved the heated swimming pool and the hot mineral bathhouse!
Loved the heated swimming pool and the hot mineral bathhouse!
10
Amber
Jul 16, 2023
·
Stayed 2 nights
Very family friendly, awesome trampoline and amazing thermally heated outdoor pool - perfect for a winter getaway with the kids! A bit run down in parts and could be a bit cleaner, but would still recommend!
Very family friendly, awesome trampoline and amazing thermally heated outdoor pool - perfect for a winter getaway with the kids! A bit run down in parts and could be a bit cleaner, but would still recommend!
10
Brenna
Jan 4, 2025
·
Stayed 2 nights
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and some facilities very clean, sometimes spotless, but several noted stained carpets, odors, missed housekeeping tasks, or areas needing a deeper clean.
Related guest reviews
10
Erica
Jul 7, 2025
·
Stayed 1 night
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
8
Sharyn
Dec 21, 2025
·
Stayed 2 nights
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
2
Yu
Dec 31, 2024
·
Stayed 1 night
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
8
Bonnetta
Feb 23, 2025
·
Stayed 1 night
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
6
Krystyna
Nov 21, 2023
·
Stayed 3 nights
Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
4
Nicole
Jan 7, 2024
·
Stayed 3 nights
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
8
Marsha
Mar 28, 2025
·
Stayed 4 nights
Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very “cleanser-esk”. Beds were comfortable. We didn’t care to use the mineral pools as they were in enclosed structures that were dark and humid.
Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very “cleanser-esk”. Beds were comfortable. We didn’t care to use the mineral pools as they were in enclosed structures that were dark and humid.
10
Katherine
Dec 24, 2024
·
Stayed 3 nights
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
10
Dundee
Feb 10, 2025
·
Stayed 2 nights
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
8
Maree
Aug 13, 2023
·
Stayed 1 night
Fridge and toaster hadn't been cleaned neither had the toilet depite hygiene seal on. Staff and swimming pool were great.
Fridge and toaster hadn't been cleaned neither had the toilet depite hygiene seal on. Staff and swimming pool were great.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, with some spacious family units, practical kitchens, good heating, and a few renovated spaces; several reviews mention dated furnishings, minor maintenance issues (e.g., slippery showers, wobbly bases), and occasional odors.
Related guest reviews
8
Sharyn
Dec 21, 2025
·
Stayed 2 nights
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
8
Vern
Dec 21, 2023
·
Stayed 1 night
Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
6
Slobodan
May 11, 2023
·
Stayed 1 night
Rooms need renovation. The bathroom has wobbly bottom making noise when you have a shower. The closet door hand left in my hand when I tried to open
Rooms need renovation. The bathroom has wobbly bottom making noise when you have a shower. The closet door hand left in my hand when I tried to open
6
Greg
Mar 1, 2024
·
Stayed 1 night
Very comfortable bed. The room is dated except for the bed.
Very comfortable bed. The room is dated except for the bed.
10
tanya
Nov 15, 2025
·
Stayed 2 nights
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
8
Irene
Sep 19, 2025
·
Stayed 2 nights
The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
8
Neil
Sep 26, 2023
·
Stayed 4 nights
Welcoming manager. Room had been renovated. The room was very comfortable and suitable for a four night stay. The thermal pool was very soothing.
Welcoming manager. Room had been renovated. The room was very comfortable and suitable for a four night stay. The thermal pool was very soothing.
10
Angel
Sep 19, 2024
·
Stayed 2 nights
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
8
Julie
Oct 24, 2023
·
Stayed 3 nights
A comfortable, roomy hotel room, that could do with some updating, and basic repairs such as a new washer for a badly dripping tap. The kitchen was roomy for a motel room too, with lots of bench space. The warm pool was great and I soaked a short while in one of the hot tubs as well. The bed was comfortable and the wi-fi worked. Walking distance to the steaming, bubbling hot pools of Kuirau Park.
A comfortable, roomy hotel room, that could do with some updating, and basic repairs such as a new washer for a badly dripping tap. The kitchen was roomy for a motel room too, with lots of bench space. The warm pool was great and I soaked a short while in one of the hot tubs as well. The bed was comfortable and the wi-fi worked. Walking distance to the steaming, bubbling hot pools of Kuirau Park.
10
Dundee
Feb 10, 2025
·
Stayed 2 nights
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, friendly, and accommodating, with easy check-in/out and helpful resolution of issues, including compensation when pools were unavailable.
Related guest reviews
10
Erica
Jul 7, 2025
·
Stayed 1 night
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
8
Sharyn
Dec 21, 2025
·
Stayed 2 nights
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
10
Sarina
Feb 20, 2025
·
Stayed 2 nights
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
10
LLOYD
Aug 18, 2023
·
Stayed 1 night
Thanks to the management staff there. Always helpful and friendly. Just like having another Aunty and uncle that I hadn’t seen in ages.You want that experience then that’s the place to be.
Thanks to the management staff there. Always helpful and friendly. Just like having another Aunty and uncle that I hadn’t seen in ages.You want that experience then that’s the place to be.
10
Shaun
Jan 11, 2025
·
Stayed 1 night
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
10
Rasmus Astrup
Jan 29, 2026
·
Stayed 3 nights
Excellent service from the staff that went the extra mile to make our stay comfortable!
Excellent service from the staff that went the extra mile to make our stay comfortable!
10
Richard
Nov 20, 2024
·
Stayed 1 night
Service and friendly staff made for a very pleasant stay.
Service and friendly staff made for a very pleasant stay.
10
Katherine
Dec 24, 2024
·
Stayed 3 nights
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
10
Brenna
Jan 4, 2025
·
Stayed 2 nights
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
10
Maria
Mar 6, 2024
·
Stayed 2 nights
My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
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AI-generated summary based on recent guest reviews
Location
Convenient for Rotorua sightseeing—many note an easy walk or short drive to the center, Kuirau Park, and Eat Streat—though a few mention road noise for front units or awkward access from the main road.
Related guest reviews
10
Misty
Jun 12, 2025
·
Stayed 3 nights
Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
10
Crispin
Nov 20, 2025
·
Stayed 2 nights
Great pools. Quick drive or short walk to the centre. Lovely staff.
Great pools. Quick drive or short walk to the centre. Lovely staff.
10
Johan
Dec 31, 2025
·
Stayed 1 night
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
8
Sharyn
Dec 21, 2025
·
Stayed 2 nights
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
8
Gina
Oct 21, 2023
·
Stayed 2 nights
Owners and staff were wonderful! The place was clean though there were some stains on carpet and bedding. The AC unit is in the kitchen so it didn’t cool the sleeping area as well but overall our stay here was fantastic and the pool/thermal mineral tub were very relaxing! Easy walks to a lot of food and kuirau thermal park. Would go back and recommend.
Owners and staff were wonderful! The place was clean though there were some stains on carpet and bedding. The AC unit is in the kitchen so it didn’t cool the sleeping area as well but overall our stay here was fantastic and the pool/thermal mineral tub were very relaxing! Easy walks to a lot of food and kuirau thermal park. Would go back and recommend.
10
Lesley
Aug 12, 2024
·
Stayed 2 nights
Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
8
Gerard
Dec 24, 2022
·
Stayed 4 nights
Tres bon emplacement :a 2 pas de la ville, proche des activites( physuques vie naturelle ...)
Tres bon emplacement :a 2 pas de la ville, proche des activites( physuques vie naturelle ...)
10
Nicola
Oct 20, 2022
·
Stayed 3 nights
I stayed with my children - the location cannot be beaten with town and tourist attractions close. The units are warm and the bathrooms / kitchen modern and clean/ The beds are comfortable. We liked the fact the grounds are large so there were no problems with road noise. The pool was used by my children every day. The units are small but as a base you don't need large . We would return !
I stayed with my children - the location cannot be beaten with town and tourist attractions close. The units are warm and the bathrooms / kitchen modern and clean/ The beds are comfortable. We liked the fact the grounds are large so there were no problems with road noise. The pool was used by my children every day. The units are small but as a base you don't need large . We would return !
8
Gary
Jan 21, 2025
·
Stayed 1 night
Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
8
Gary
Jan 25, 2025
·
Stayed 1 night
Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
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AI-generated summary based on recent guest reviews
Dining
Breakfast is available, often described as generous or provided via breakfast boxes. Some guests received dining vouchers during pool maintenance, with one reporting the partner venue was closed.
Related guest reviews
8
Anja
Dec 31, 2024
·
Stayed 2 nights
Wir hatten das Hotel gewählt weil es ein Thermalpool hat. Leider wurde uns nur 2 Tage vor Anreise mitgeteilt das dieser außer Betrieb ist. Als Kompensation wurden uns ein Restaurant- und Schwimmbadgutschein gegeben. Zusätzlich haben wir ein Zimmer-Upgrade erhalten. Das Zimmer war sehr gut, mit kompletter Küche und modernen Bad. Parkplätze direkt am Zimmer. Frühstück war verfügbar, als Selbstabholung von der Rezeption.
Wir hatten das Hotel gewählt weil es ein Thermalpool hat. Leider wurde uns nur 2 Tage vor Anreise mitgeteilt das dieser außer Betrieb ist. Als Kompensation wurden uns ein Restaurant- und Schwimmbadgutschein gegeben. Zusätzlich haben wir ein Zimmer-Upgrade erhalten. Das Zimmer war sehr gut, mit kompletter Küche und modernen Bad. Parkplätze direkt am Zimmer. Frühstück war verfügbar, als Selbstabholung von der Rezeption.
2
Yu
Dec 31, 2024
·
Stayed 1 night
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
8
Bonnetta
Feb 23, 2025
·
Stayed 1 night
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
8
Caroline
Aug 7, 2023
·
Stayed 2 nights
The property is older and the room I stayed in was clean but showed signs of age. Upgrades would make the place even more attractive, but it was a pleasant stay. I particularly appreciated the breakfast boxes that were left for me each day.
The property is older and the room I stayed in was clean but showed signs of age. Upgrades would make the place even more attractive, but it was a pleasant stay. I particularly appreciated the breakfast boxes that were left for me each day.
10
DANJO
Sep 23, 2025
·
Stayed 2 nights
キッチンが使い易い 温泉があるので最高 ベッドが快適 朝食付き スタッフの笑顔が素敵お陰様で快適に過ごせました
キッチンが使い易い 温泉があるので最高 ベッドが快適 朝食付き スタッフの笑顔が素敵お陰様で快適に過ごせました
10
Dundee
Feb 10, 2025
·
Stayed 2 nights
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
10
Brenna
Jan 4, 2025
·
Stayed 2 nights
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
Finding the Cleveland motel was a gem! The staff were lovely and welcoming. The lady at the front desk was delightful and so informative. We always felt safe. There were trampolines and swings for the children. Unfortunately the thermal pools weren’t working however they provided meal vouchers and swim vouchers to make up for it. The room and fridge was very clean. The kitchen had everything we needed for 2 nights. Two decent sized bedrooms. You need a car to stay here as it’s not walking distance. Overall better thank expected given it’s 3 stars.
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AI-generated summary based on recent guest reviews
10
Kelly
Aug 17, 2026
·
Stayed 1 night
This was a lovely surprise on our first (but not last) visit here. The premises are so well maintained and the flower pots were so bright and beautiful and obviously a labour of love for someone. They are a great representation of the care that is taken throughout this establishment to ensure that guest are comfortable and have a wonderful stay, as we did. The pool was so clean and lovely, rooms warm and dry and well equipped and staff were extremely friendly and helpful.
This was a lovely surprise on our first (but not last) visit here. The premises are so well maintained and the flower pots were so bright and beautiful and obviously a labour of love for someone. They are a great representation of the care that is taken throughout this establishment to ensure that guest are comfortable and have a wonderful stay, as we did. The pool was so clean and lovely, rooms warm and dry and well equipped and staff were extremely friendly and helpful.
10
Emily
Jul 13, 2026
·
Stayed 1 night
Clean room
Clean room
10
Tung
Apr 5, 2026
·
Stayed 2 nights
Friendly staff
Friendly staff
10
Geoffrey
Apr 3, 2026
·
Stayed 1 night
Great staff. Lovely warm pool.
Great staff. Lovely warm pool.
8
Erika
Mar 29, 2026
·
Stayed 2 nights
Very clean and comfortable…very friendly supportive staff….great for families withthe big pool,trampoline.We enjoyed our stay for a weekend in Rotorua.
Very clean and comfortable…very friendly supportive staff….great for families withthe big pool,trampoline.We enjoyed our stay for a weekend in Rotorua.
Property Policies
Check-in
Check-out
From 14:00 to 20:00
Before 10:00
FAQs about ASURE Cleveland Rotorua
Is parking available at the property?
Complimentary parking is available on-site for guests.
Is breakfast offered at the hotel?
A delightful breakfast is available on-site to start the day.
What are the check-in and check-out times?
Check-in is from 14:00 to 20:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to local attractions?
The motel is situated in Koutu, Rotorua, close to landmarks such as Tama-te-Kapua Meeting House and Polynesian Spa, with nearby outdoor activities like ziplining and hiking.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available for guests to enjoy.
Are children allowed at the property?
Children are welcome at the motel, and kids can stay for free up to a certain age.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-21: NO DATA
- 2026-10-22: 117.67103556499482USD
- 2026-10-23: 100.73698410011292USD
- 2026-10-24: 148.64885797607423USD
- 2026-10-25: 102.08469114250184USD
- 2026-10-26: 110.7636902962494USD
- 2026-10-27: 83.6869372455597USD
- 2026-10-28: 95.20650949951172USD
- 2026-10-29: 93.39854446086885USD
- 2026-10-30: 102.92431595115663USD
- 2026-10-31: 107.63495626342774USD
- 2026-11-01: 84.85234380725862USD
- 2026-11-02: 92.20907598194123USD
- 2026-11-03: 91.16953439033509USD
- 2026-11-04: 84.5524729127884USD
- 2026-11-05: 91.80925097595215USD
- 2026-11-06: 92.20907598194123USD
- 2026-11-07: 92.6388863653946USD
- 2026-11-08: 105.33501874851228USD
- 2026-11-09: 96.93777771198273USD
- 2026-11-10: 102.53594410961152USD
- 2026-11-11: 90.97962414642335USD
- 2026-11-12: 101.95475165351868USD
- 2026-11-13: 93.45852377571107USD
- 2026-11-14: 88.19571767448426USD
- 2026-11-15: 103.46896613594056USD
- 2026-11-16: 90.97962414642335USD
- 2026-11-17: 91.22976194267274USD
- 2026-11-18: 91.5207562067032USD
- 2026-11-19: 103.46896613594056USD
- 2026-11-20: 104.86244303653719USD
- 2026-11-21: 114.65316097366335USD
- 2026-11-22: 104.86244303653719USD
- 2026-11-23: 105.53395970130921USD
- 2026-11-24: 105.419838932724USD
- 2026-11-25: 101.78535096267701USD
- 2026-11-26: 101.45968904842378USD
- 2026-11-27: 131.08411207454682USD
- 2026-11-28: 105.33501874851228USD
- 2026-11-29: 97.85506661705018USD
- 2026-11-30: NO DATA
- 2026-12-01: 115.46501742248536USD
- 2026-12-02: 115.11890587455751USD
- 2026-12-03: 114.31047339118959USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 113.497315835495USD
- 2026-12-07: 116.61614604824067USD
- 2026-12-08: 115.12573668563844USD
- 2026-12-09: 114.19270609939576USD
- 2026-12-10: 114.19270609939576USD
- 2026-12-11: 115.15956546432496USD
- 2026-12-12: 119.96050430553437USD
- 2026-12-13: 114.28963856140138USD
- 2026-12-14: 106.80233346412659USD
- 2026-12-15: 115.91982275375368USD
- 2026-12-16: 115.12890385368348USD
- 2026-12-17: 116.99807227481843USD
- 2026-12-18: 123.94499002429963USD
- 2026-12-19: 122.02086695762635USD
- 2026-12-20: 112.86361686916352USD
- 2026-12-21: 128.44255696636202USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Dry Cleaning
Activities
Swimming pool
Garden
Golf Course (nearby)
Cycling
Playground
Hiking
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Free Parking
Parking Onsite
General
Room Service
Non-Smoking Rooms
Hot Tub / Jacuzzi
Picnic Area/Tables
Packed Lunches
Family Room
Fence Around Pool
Services
Tour Desk
Dry Cleaning
Luggage Storage
Express Check-In/Check-Out
Self Laundry
Internet
Free Wi-Fi