Sopwell House Hotel

Even with the renovation works, our stay was perfect. I do think that the difference between the two spa option is a little unnecessary but the basic option was great!

Perfect spa break!

Had a great weekend Spa break in Sept 25. Great room, friendly staff and excellent SPA facilities.

Very clean, Some staff excellent others need further training on manners Unfortunately we came at a time when buliding work was talkibg place so very noisey at timea also they we taking down a tree for 2 days outside my room window

Had a very relaxing stay at Sopwell House.This is well run with lovely helpful staff. Excellent spa pool and facilities. Very good food.

Loved the aesthetics of this property, however there were several aspects that were disappointing. One room was only ready for check in at 4.30pm so we had to wait around. The room had a leak of the floor, no water pressure in the shower and the hair dryer was not working. The key was also faulty, which forced me to go down to reception around 4-5 times to get this fixed. This was all flagged to reception and the only solution provided that “we will call the maintenance guy”. The fact that the spa facilities are only available till 11am and the service is so strict about this was super inconvenient and unfriendly provided the check in was also so late. My massage experience also felt rushed. There were no solutions or flex provided for anything that was flagged, which deflated the whole experience. Disappointing especially for the amount we paid for the night.

Nicely refurbished, beautiful spa and great gym! Delicious Omboo restaurant

I really enjoyed my stay but it was slightly soured by the spa and fact that I was not really made aware that the better spa which they now call CLUB was £120 extra per day per person until I got there. That means that it was £700 a night if I wanted spa access and 1 evening meal, way more than the Grove. The hotel charges a very high rate anyway for a usual 4 star, so its expected to receive the higher-end facilities included that are pictured all over the website which was what made me book there. A bit of false advertising I think and that's why it felt slightly sour. Even no entry with paying for 2x massages at £260 which is way more than massages at a non-spa (and one massage was not good anyway, too soft and every time I asked for a bit harder with her hands as she barely touched me, she reminded me that I 'should have chosen a deep tissue, but I just wanted a firm Swedish and paying that she should have adapted). The staff overall were great and that's why I overall enjoyed my stay even with the spa issues and high prices overall, special thanks to Rachel on front desk who was very nice and helped me have a special stay for a special time.

Love the spa facilities and massage is really nice.

The hotel itself is very pretty and clean however I was slightly dissapointed as I booked this trip for my partners birthday as a suprise and it was the segregation of the two spas that dissapointed us the most. We stayed for 2 nights which was not cheap I do feel as if you are paying a high price for a hotel you should have access to the whole spa as it comes across slightly distasteful and money grabbing in my opinion. We were told that you could upgrade for £125 each just for the day which I also think is quite ridiculous. The second thing was that the hotel tv only had sky live tv no access to films and no smart tv. Once again I do feel as if you are paying a high price the facilities should be tiptop and you should be able to access Netflix etc. I just felt like the price you pay does not match up with the facilities in my opinion.

Lovely place to stay. Luxurious, clean and great service. Will stay there again.

All staff were welcoming, friendly and very helpful. Food was fantastic in both restaurants! Beds were really clean and very comfortable. A real tonic that my husband and I needed!

The sheet are not changed during your stay 😞

Room clean and comfortable. Staff all polite and helpful. We had allergies and found the staff were knowledgeable and went above and beyond to make eating out an easy and enjoyable experience. And of course the food was delicious and of an extremely high standard .

Clean, modern room

This was my second stay at Sopwell House and I enjoyed it as much as the first time. The decor and cleanliness were outstanding. We loved the spa facilities and the food in the restaurant - delicious! However, we were surprised to find ourselves locked out of our room when we got back to our room after breakfast on checkout day. It was just after 11am and we felt this was a bit heavy handed. Also, unlike during my first visit, I was unable to get a plus size robe which would have been more comfortable for me.

Great place for relaxation. Brilliant attentive staff and very clean.

The hotel itself is very pretty and clean however I was slightly dissapointed as I booked this trip for my partners birthday as a suprise and it was the segregation of the two spas that dissapointed us the most. We stayed for 2 nights which was not cheap I do feel as if you are paying a high price for a hotel you should have access to the whole spa as it comes across slightly distasteful and money grabbing in my opinion. We were told that you could upgrade for £125 each just for the day which I also think is quite ridiculous. The second thing was that the hotel tv only had sky live tv no access to films and no smart tv. Once again I do feel as if you are paying a high price the facilities should be tiptop and you should be able to access Netflix etc. I just felt like the price you pay does not match up with the facilities in my opinion.

Lovely hotel for spa weekend. There was a wedding there at the same time so there were some rowdy guests as well…

Had a great weekend Spa break in Sept 25. Great room, friendly staff and excellent SPA facilities.

Beautiful hotel with very helpful service. Lovely room with very comfortable bed

Lovely staff especially at the bar which was fitted out beautifully and I loved the little history lessons in the bar menu. The doors slam really hard and wake you up so soft closing doors would be a good investment! Nice hotel and really yummy breakfast

Clean, modern room

Gorgeous spa & friendly & attentive staff. Room a little basic for the price - but nice enough. Amazing breakfast

Loved the aesthetics of this property, however there were several aspects that were disappointing. One room was only ready for check in at 4.30pm so we had to wait around. The room had a leak of the floor, no water pressure in the shower and the hair dryer was not working. The key was also faulty, which forced me to go down to reception around 4-5 times to get this fixed. This was all flagged to reception and the only solution provided that “we will call the maintenance guy”. The fact that the spa facilities are only available till 11am and the service is so strict about this was super inconvenient and unfriendly provided the check in was also so late. My massage experience also felt rushed. There were no solutions or flex provided for anything that was flagged, which deflated the whole experience. Disappointing especially for the amount we paid for the night.

Nicely refurbished, beautiful spa and great gym! Delicious Omboo restaurant

The hotel itself is very pretty and clean however I was slightly dissapointed as I booked this trip for my partners birthday as a suprise and it was the segregation of the two spas that dissapointed us the most. We stayed for 2 nights which was not cheap I do feel as if you are paying a high price for a hotel you should have access to the whole spa as it comes across slightly distasteful and money grabbing in my opinion. We were told that you could upgrade for £125 each just for the day which I also think is quite ridiculous. The second thing was that the hotel tv only had sky live tv no access to films and no smart tv. Once again I do feel as if you are paying a high price the facilities should be tiptop and you should be able to access Netflix etc. I just felt like the price you pay does not match up with the facilities in my opinion.

Beautiful hotel and spa. Superb dining. Corner suite was above the wedding venue so we were disturbed by the music until midnight. This was disappointing at £870 for the night. We were offered a late check out to compensate. If we book again we’d make sure not to have a room above the wedding venue.

The staff and overall facilities were excellent. The team on reception couldn't do enough to help. We also left some clothes at the hotel and they forwarded these to us by courier a few days later. Amazing service.

Absolutely great service and friendly staff

Lovely place to stay. Luxurious, clean and great service. Will stay there again.

Fantastic hotel, great facilities pity about event planning, not well organised, poor communication, staff and kitchen were at logger heads and were unable to deliver the menu agreed. Service was terrible or excellent depending on who was in charge on the day.

Very clean, Some staff excellent others need further training on manners Unfortunately we came at a time when buliding work was talkibg place so very noisey at timea also they we taking down a tree for 2 days outside my room window

Room clean and comfortable. Staff all polite and helpful. We had allergies and found the staff were knowledgeable and went above and beyond to make eating out an easy and enjoyable experience. And of course the food was delicious and of an extremely high standard .

Very beautiful hotel,facilities were fantastic. The staff were great and attentive at all time . I highly recommend.

Stayed for the night of our wedding and the staff went above and beyond to make us feel special and celebrate with us

The hotel and rooms are beautiful!! However the service at breakfast was terrible. Waited over three quarters of an hour just to get a pot of tea, despite numerous requests. This happened on both mornings of our stay and therefore ruined our experience. Attended the Friday BBQ but unfortunately the food was cold. Would have been so much better self service! Despite this staff were very polite and friendly - it was just VERY slow

Loved the aesthetics of this property, however there were several aspects that were disappointing. One room was only ready for check in at 4.30pm so we had to wait around. The room had a leak of the floor, no water pressure in the shower and the hair dryer was not working. The key was also faulty, which forced me to go down to reception around 4-5 times to get this fixed. This was all flagged to reception and the only solution provided that “we will call the maintenance guy”. The fact that the spa facilities are only available till 11am and the service is so strict about this was super inconvenient and unfriendly provided the check in was also so late. My massage experience also felt rushed. There were no solutions or flex provided for anything that was flagged, which deflated the whole experience. Disappointing especially for the amount we paid for the night.

One night stay only to attend a 60th birthday party in St. Albans. Had a drink in the bar and then a meal at Omboo…was excellent ! Did not make use of the Spa unfortunately. Will most certainly return for a two night Spa stay at some stage.

Lovely room great breakfast with an amazing choice of options and a lovely lunch

Breakfast let it down. Very average and lukewarm. I would have liked to be able to order off a menu for this standard of hotel.

One night stay only to attend a 60th birthday party in St. Albans. Had a drink in the bar and then a meal at Omboo…was excellent ! Did not make use of the Spa unfortunately. Will most certainly return for a two night Spa stay at some stage.

Loved the spa. Great breakfast.

Had a very relaxing stay at Sopwell House.This is well run with lovely helpful staff. Excellent spa pool and facilities. Very good food.

Room clean and comfortable. Staff all polite and helpful. We had allergies and found the staff were knowledgeable and went above and beyond to make eating out an easy and enjoyable experience. And of course the food was delicious and of an extremely high standard .

Lovely staff especially at the bar which was fitted out beautifully and I loved the little history lessons in the bar menu. The doors slam really hard and wake you up so soft closing doors would be a good investment! Nice hotel and really yummy breakfast

The hotel and rooms are beautiful!! However the service at breakfast was terrible. Waited over three quarters of an hour just to get a pot of tea, despite numerous requests. This happened on both mornings of our stay and therefore ruined our experience. Attended the Friday BBQ but unfortunately the food was cold. Would have been so much better self service! Despite this staff were very polite and friendly - it was just VERY slow

Nicely refurbished, beautiful spa and great gym! Delicious Omboo restaurant

Beautiful hotel and spa. Superb dining. Corner suite was above the wedding venue so we were disturbed by the music until midnight. This was disappointing at £870 for the night. We were offered a late check out to compensate. If we book again we’d make sure not to have a room above the wedding venue.