Name: Makati Palace Hotel
Address: 5011 P. Burgos corner Caceres Street, Poblacion, Makati, Manila (and vicinity), Philippines, Makati, National Capital Region, Philippines
Rating: 8.12

Guest reviews

8.1

Very good

Based on 8,731 verified reviews

Facilities

5.5

Cleanliness

6

Rooms

6.1

Service

6.1

Location

6.8

Dining

6.6

Who stays here?

Business

30%

Couple

19%

Family

10%

Group

15%

Solo

24%

6

Paul

Apr 21, 2026

·

Stayed 4 nights

Good location! Great staff, clean but dated rooms

8

Peter

Feb 19, 2026

·

Stayed 1 night

Room 823 blocked drainage in bathtub/shower. Otherwise everything else was aok.

2

Vincent

Feb 18, 2026

·

Stayed 5 nights

Unprofessional Staff calling room at 10 pm for breakfast order. Then calling back at 1130 pm for breakfast order because they forgot. Had to unplug phone to not be bothered Cockroaches in room, black mold all throughout 4th floor (took pics)

4

Marc Jasper

Feb 15, 2026

·

Stayed 2 nights

Suite room has no sofa as shown on picture. Only a queen bed and a chair. Paid for 2 adults and 2 children. They delivered breakfast for 2 only. Pictures on expedia is deceiving. No sofa. No buffet breakfast. No palace vibes in this property

4

Jon

Jan 12, 2026

·

Stayed 3 nights

Booked for family of 3, buffet included. Arrived, no Buffet and given two cold breakfast’s delivered to room. No amenities open. Other than the basic pool area, room only hotel. No cafe/Coffee or buffet as stated. Area not family friendly. Staff were very good, which was the only good thing to mention about this hotel. Hotel is in what feels like a poor state and there is an obvious issue with mold. Hotel must of been very grand in the past but sadly far from that now.

5011 P. Burgos corner Caceres Street, Poblacion, Makati, Manila (and vicinity), Philippines

Location

Located in Poblacion, a neighborhood in Makati, Makati Palace Hotel is in the entertainment district. San Agustin Church is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM Mall of Asia. Check out an event or a game at Smart Araneta Coliseum, and consider making time for Manila Ocean Park, a top attraction not to be missed.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:00

Before 12:00

FAQs

Parking is accessible at the hotel for guests who arrive by car. Details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) and associated costs are not specified.

The standard check-in time is 15:00, and check-out time is 12:00. Early or late check-in/check-out availability and associated costs are not specified.

The hotel offers limited wheelchair accessibility, including features such as step-free entrances and wheelchair-accessible facilities. Specific details about registration desk, parking, public areas, rooms, bathrooms, and pool access features are not specified.

The hotel is located in Poblacion, a neighborhood in Makati, in the entertainment district. Notable landmarks nearby include San Agustin Church, Ayala Center, and SM Mall of Asia. Manila Ocean Park is also a top attraction not to be missed. Public transport availability is not specified.

The hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Makati Palace Hotel

Amenities

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