Shangri-La Suzhou
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About this property
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
Soody Candy Land (1.3 miles)
Suzhou Water Park (1.4 miles)
Suzhou Canal Park (1.4 miles)
Lingering Garden (2.1 miles)
Hanshan Temple (2.2 miles)
West Garden Temple (3.1 miles)
Room options
5
Horizon Deluxe King
Room details
Sleeps 3
452 ft²
6
Executive Suite King
Room details
Sleeps 3
882 ft²
4
Deluxe Twin
Room details
Sleeps 3
452 ft²
4
Horizon Deluxe Twin
Room details
Sleeps 3
452 ft²
5
Horizon, Premier Room, 1 King Bed
Room details
Sleeps 3
700 ft²
5
Deluxe King
Room details
Sleeps 3
452 ft²
6
Premier Room, 1 King Bed, City View (Skyline)
Room details
Sleeps 3
667 ft²
5
Premier Room, 1 King Bed, Hill View (Skyline)
Room details
Sleeps 3
Guest reviews of Shangri-La Suzhou
Based on 206 verified reviews
Facilities
8.9
Cleanliness
9.1
Rooms
9
Service
9.1
Location
9
Dining
8.8
Who stays here?
Fernando
Jun 10, 2026
·
Stayed 3 nights
Haohui
Jun 10, 2026
·
Stayed 1 night
John
May 15, 2026
·
Stayed 3 nights
poul
Dec 6, 2025
·
Stayed 2 nights
KIM GEE
Sep 25, 2025
·
Stayed 3 nights
FAQs about Shangri-La Suzhou
Is parking available at the property?
Free valet parking is available onsite, and there is also parking available on-site.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available for a fee of approximately CNY 128 per person. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 12:00. Early check-in and late check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
A roundtrip airport shuttle is provided for a surcharge of CNY 900 per person (one-way), available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers wheelchair accessible facilities, including limited access to elevators and step-free entrances. There are also designated accessible parking spaces.
How is the property located in relation to key landmarks?
The hotel is situated in Suzhou's Huqiu District, just a 4-minute drive from Lingering Garden and 8 minutes from Shantang Street. It is approximately 5.7 miles (9.1 km) from Suzhou University and 6.1 miles (9.8 km) from Suzhou Museum.
Does the property have a swimming pool?
Yes, the hotel features an indoor pool, an outdoor heated pool, and a children's pool. The pools are available for guests to enjoy during their stay.
What are the policies for guests staying with children?
Children are welcome at the property. Guests age 11 and younger may stay for free, provided they are accompanied by an adult.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of CNY 349.8 per night. Advance request or confirmation may be required for availability.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.