Name: Renaissance Amsterdam Hotel
Address: Kattengat 1, Burgwallen Nieuwe Zijde, Amsterdam, Netherlands, Amsterdam, North Holland, NL
Price range: US$259–US$727 per night
Rating: 8.02

What guests think

Travellers describe Renaissance Amsterdam Hotel as centrally located near Amsterdam Centraal with generally friendly, helpful staff, but ongoing renovations frequently cause daytime noise, detours and some closed or makeshift facilities, affecting value for certain stays.

Many rooms are newly renovated, modern and comfortable, though several guests found them small, dark, or noisy, with thin walls or interior-facing windows. Cleanliness feedback is mixed: plenty of comments praise very clean rooms and public areas, while others report odors, stained carpets, hair left behind, or incomplete housekeeping. Breakfast and the bar/lounge draw both praise and criticism, ranging from excellent variety and service to crowded spaces, limited options, or closed venues during works. Overall, it suits city break travellers more than those seeking a tranquil, full-service resort feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations frequently lead to daytime noise, detours and temporary setups; some facilities such as the gym, bar or reception were closed, relocated or limited at times. A few guests still enjoyed the bar or lounge when available.

Related guest reviews

4

Victoria

20 Feb 2023

·

Stayed 3 nights

The best thing about this hotel is its location, as it really is only a 3 minute walk from the train station, however there are more negatives than positives about this hotel. It is currently under renovation (which we were not made aware of at the time of booking), the gym was closed and all the gym equipment was in the bar area that was also closed but you walked through, to get to the breakfast area. A temporary reception had been put up as the main reception was also closed, and the staff weren't particularly helpful. The room was clean but unbelievably dark, we stayed there for 3 nights and we had to ask for the coffee to be refilled every day as well as the bottled water. We made a complaint about the room and the hotel to the manager as we had paid full price to stay at the hotel, even though its under renovation and all they gave us was complimentary access to the club lounge (not worth it). I would not stay here again, i'd recommend the Victoria Hotel, which we visited, the staff were friendly and from the reception and bar it looked a better class of hotel. I would NOT recommend the Renaissance hotel

8

Renee

5 May 2025

·

Stayed 6 nights

under construction

4

George

24 Sept 2024

·

Stayed 3 nights

This hotel is having a large refurbishment reception is in basement. Room access is poor. There is no natural light, even in our room which looked out on the work taking place. Emergency exits were not clearly marked due to the work in hand. There was no sign of a staircase should the lifts fail. Really disappointing especially as it was premium price.

6

Andre

10 Mar 2025

·

Stayed 9 nights

Property is undergoing renovations and facilities other than room were substandard. Construction noise starts at 8 AM

4

Dmytro

11 Oct 2024

·

Stayed 3 nights

The building is under reconstruction, gym is not working , restaurant is not good probably because of the constraction. Priced without considiration to this...

8

Murat

29 Sept 2025

·

Stayed 3 nights

Hotellet har ett mycket bra läge, nära både centralstationen och centrum med fina personal. Rummen är fina och nyrenoverade, vilket ger en fräsch känsla. Tyvärr håller restaurangen och club loungen inte samma nivå – de är klart under förväntan och borde vara betydligt bättre för ett hotell som marknadsför sig som femstjärnigt.

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10

Ben

9 Mar 2025

·

Stayed 2 nights

The hotel is undergoing refurbishment but seems to be mostly complete. The beautiful bar was not open but opens in two days so 11th March I believe. The staff and lobby are is beautiful with a nice cafe on the side. The walk is less than 10 minutes from the train station and in a nice area quite a lot less noisy than the main streets just nearby. The hotel room was stunning and modern with a lovely seat to look out of the windows which includes an automatic blind. The shower and bath were impeccably clean and powerful which was excellent. The tv single was intermittent on all channels not sure if that was just my room but not required as there is so much nearby. The hotel was very peaceful and I can’t wait to return

6

Bijoy

24 Oct 2023

·

Stayed 3 nights

Hotel is undergoing renovation. Just getting to the rooms was a long trek. And further the street outside also was half blocked.

2

Daniel

3 Sept 2025

·

Stayed 4 nights

This hotel hid the fact that it was under major construction. Guests were never informed about limited or unavailable facilities, and communication was evasive at best. The noise was unbearable—making breakfast, business calls, or even rest impossible. When confronted, staff were dishonest and unhelpful. I travel often and have never experienced such deceptive treatment. Avoid this hotel. A Disaster… the staff is ridiculously inept at respecting guests.

6

Fiona

11 Apr 2023

·

Stayed 2 nights

While they warned about the construction, the hotel looks very different from what’s expected. While outdated is fine, we could hear every word the people in the next room were saying, our room had so many fruit flies the second we walked in. We did not bring any food to the room. Our phone didn’t work in the room so i was unable to call for towels and had to walk all the way downstairs to get them. The gym is a conference room. I checked in early and the man was very nice and helpful but the room wasn’t ready. I came back a few hours later and the woman said they didn’t have a record of me. She then did find my room but then couldn’t find my luggage i had stored earlier. When the luggage was finally found there was no one to help me with my bags. The location is good but overall would not stay there again during the renovation.

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Cleanliness

Reviews are mixed: many highlight very clean rooms and public areas, but others cite bathroom odors, stained or dirty carpets, leftover hair or plates, and inconsistent or incomplete housekeeping.

Related guest reviews

2

Mark

7 Dec 2023

·

Stayed 1 night

Hotel in bad shape and carpets filthy!

10

Travis

5 Sept 2025

·

Stayed 4 nights

Very close to the train station and in a nice and quiet area. Very clean hotel.

8

Taniko

30 Nov 2025

·

Stayed 7 nights

I love the location of the hotel…very centralized & walkable my only complaint would have been the half cleaning of the room…they didn’t take all of the trash out nor did they give us clean cups when cleaning the room. Other than that the stay was great I would definitely stay here again.

10

Mark

8 Jan 2026

·

Stayed 2 nights

Clean room, nice location.

8

Chuck

9 Nov 2025

·

Stayed 2 nights

Staff ok , never received a text when room was ready. Toilet have black hairs on it .

10

Jolanda

25 Oct 2025

·

Stayed 1 night

Schoon, heerlijke bedden, fijne douche, heel stil en kamer goed te verduisteren.

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6

rick

27 Dec 2023

·

Stayed 1 night

The room smelled like mold and had stains all over the carpet. Property tried to cover mold smell with some sort of scented spray but did not work.

4

BEN

23 Oct 2025

·

Stayed 4 nights

Bathroom was smelling bad even after cleaning, sofa was sprinkled with long hairs from previous guests, check in was delayed by more than one and half hour, small room sizes

10

Greg

11 Nov 2025

·

Stayed 1 night

Great location. Room was clean and comfortable, bar was lively with great service.

10

Srbuhi

24 Oct 2025

·

Stayed 3 nights

Nice and clean hotel. It’s walkable areas. You can walk to shopping centers and the restaurants also. Close to train station.

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Rooms

Many rooms are newly renovated, modern and comfortable; others felt small or dim, with thin walls, interior-facing windows, or noise from construction and corridors.

Related guest reviews

8

Wing Fu

3 Apr 2025

·

Stayed 4 nights

I recently enjoyed a four-night stay at the Renaissance Amsterdam Hotel. It appears to be newly renovated, as the environment is fresh and modern. The service was also excellent, with staff being attentive and helpful throughout my stay. The hotel's location is also a major plus. It is very close to Amsterdam Central Station, making it easy to get around the city. It is also within walking distance of the shopping district and Dam Square. However, there were a couple of minor drawbacks. The room was a bit dim, even with the lights on. Additionally, there was a persistent unpleasant odor in the bathroom, which was a bit of a nuisance. Overall, I had a pleasant stay at the Renaissance Amsterdam Hotel. The hotel's modern ambiance, excellent service, and convenient location outweighed the minor issues I encountered. I would recommend this hotel to others looking for a comfortable and convenient stay in Amsterdam.

8

peter

5 Oct 2025

·

Stayed 2 nights

Nice but small rooms and noisy

4

Sukhdev Singh

29 Aug 2025

·

Stayed 1 night

The walls between each room are paper thin and you can hear the other occupants. The room I was in should neverhave been made available to guest's. There was construction going on outside from 7am which shook the room. Also builder could see straight into the room with the blinds up.

6

klaus

23 Nov 2025

·

Stayed 2 nights

Beautiful interior design and friendly staff. But room had no outdoor window. Hallway ceilings are super low (ca 205cm). Shower had almost no water pressure and the executive lounge is creating a three star experience at best.

10

CHIEN JUNG

21 Dec 2025

·

Stayed 2 nights

Clean, quiet and convenient location.

6

Shabeer

21 Jan 2025

·

Stayed 2 nights

For this money we could have had a much better place. Rome are really small beds are not comfortable. There is not place to open and store suit cases.

8

Carolina

15 Feb 2026

·

Stayed 4 nights

para llegar a la habitación es un laberinto

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4

Dmytro

5 Jul 2025

·

Stayed 3 nights

All of the amenities listed, you have to go and ask the reception for it. Water - you have to go to the front desk and grab it yourself. They don’t place it in your room. Had to call and ask to get bathrobes for my room 3 times. The WiFi didn’t work for me. The room they booked me in at first is smaller then the one on the pictures and the windows are facing indoors - into the bar area. The rooms are nicely renovated though.

10

Lyndsay

12 Nov 2025

·

Stayed 3 nights

Loved this hotel! Like how close it was to station and points of interest. Liked that the room had flooring and not a full rug…much cleaner. The small siting area near the window was cute too. The lobby was welcoming and beautiful as well.

10

Don

30 Aug 2025

·

Stayed 2 nights

Very nice rooms. Larger than normal European hotels.

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Service

Staff are widely praised as friendly, helpful and solution oriented, with strong concierge support and occasional upgrades; however, some guests reported slow or confusing check-in and uneven follow-through.

Related guest reviews

10

Francesco

11 Jan 2026

·

Stayed 2 nights

Friendly staff and well placed for local attractions and amenities.

10

Bethany

20 Apr 2025

·

Stayed 1 night

We booked in last-minute after our original accomodation fell through. My sister was unwell, but the concierge team was wonderful looking after her while I got us checked in nice and fast with the Reception staff; we were really looked after amazingly well, from a room upgrade to extra ice for my sister. We really appreciated all the extra effort! Even while there are renovations, it is quiet and clean, the facilities are top-notch and everyone was so kind and caring. A wonderful experience!

10

Herby

1 Nov 2025

·

Stayed 1 night

Very friendly and polite. Messed up our wheel on our luggage and immediately fixed it on site. This is my favorite spot to stay in Amsterdam Central. Quiet yet elegant

10

Lisa

10 Oct 2025

·

Stayed 1 night

The doorman was exceptional from the time we entered the hotel, to helping us navigate the are, to helping us with luggage when we checked out! Very clean and accommodations are superb!!

10

Sharon

29 Jul 2025

·

Stayed 4 nights

Very nicely designed hotel with great service. I was particularly glad when my neighbors were loud all through the night and the front desk assisted me in moving my room.

2

Karim

28 Jun 2024

·

Stayed 5 nights

The check-in process took 1.5hrs as the room was not ready, despite my arrival after the announced "earliest check-in time". The reception blamed it on being understaffed. Room ACs were not working.

10

Shakeisha

9 Nov 2025

·

Stayed 1 night

Great check in and bon voy member upgrades.

10

Caio

26 Dec 2025

·

Stayed 2 nights

O check in foi confuso, demorado. Atendente saiu no meio do atendimento e não voltou. Mas o resto foi PERFEITO. Localização, conforto, serviços. O destaque mais que especial vai p concierge RAI. Gentil, atencioso. Nos deu todas as dicas essenciais p aproveitarmos a cidade.

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2

Jacqueline

25 Mar 2025

·

Stayed 7 nights

been going to this hotel for 10 years when visiting my son. will not stay here again. staff was rude at check in, not helpful, and hotel was not as nice as use to be. dining was horrible.

10

Sharmin Aktar

24 Sept 2025

·

Stayed 3 nights

We were welcomed with such friendly staff who made our stay wonderful!

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Location

Consistently praised for being near Amsterdam Centraal and major sights, with easy tram access and walkable surroundings. Some note it sits on a quieter street just off busier areas.

Related guest reviews

10

Francesco

11 Jan 2026

·

Stayed 2 nights

Friendly staff and well placed for local attractions and amenities.

10

Serbulent Burak

12 Nov 2025

·

Stayed 3 nights

Hotel is on the center of the cty , Clean rooms . With trams you can reach everywhere

10

Taigang

13 Oct 2025

·

Stayed 2 nights

Excellent location for easy access to train station, shopping mall and canal excursions.

10

Donna

20 Apr 2025

·

Stayed 3 nights

Easy walking distance to Centraal Station - tram lines and other areas of Amsterdam. Felt very safe - no issues.

10

Kevin

20 Sept 2022

·

Stayed 2 nights

Hôtel très bien situé À quelques minutes de la gare centrale

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10

CHIEN JUNG

21 Dec 2025

·

Stayed 2 nights

Clean, quiet and convenient location.

10

Mark

8 Jan 2026

·

Stayed 2 nights

Clean room, nice location.

8

Samuel

24 Apr 2025

·

Stayed 3 nights

Nice hotel, good location

10

Lyndsay

12 Nov 2025

·

Stayed 3 nights

Loved this hotel! Like how close it was to station and points of interest. Liked that the room had flooring and not a full rug…much cleaner. The small siting area near the window was cute too. The lobby was welcoming and beautiful as well.

10

Srbuhi

24 Oct 2025

·

Stayed 3 nights

Nice and clean hotel. It’s walkable areas. You can walk to shopping centers and the restaurants also. Close to train station.

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Dining

Breakfast earns frequent praise for quality and options, yet several reviews describe crowded spaces, limited selection, or weak restaurant/lounge offerings, with occasional closures during works.

Related guest reviews

2

Luiz

29 Mar 2023

·

Stayed 1 night

There was no good experience. Nothing in the frigo bar and I paid 40 uss for breakfast and i dosent take it because there is so poor…..

10

Denise

30 May 2025

·

Stayed 3 nights

The bar is amazing—one of the best espresso martinis available. Everything is close and walkable. Rooms are beautiful

10

Tom

16 Nov 2025

·

Stayed 1 night

Very nice and convenient hotel. Great breakfast. Club food options other than breakfast more limited than other Marriott properties

6

burak

4 Dec 2025

·

Stayed 2 nights

Kahvaltısı lezzetliydi. Biraz daha çeşitlenebilir.

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10

Herby

4 Nov 2025

·

Stayed 1 night

Great a friendly staff, breakfast was amazing made it order eggs/omelettes. They kept our luggage and leftover food we wanted to keep after we checked out and finishing our day in Amsterdam before leaving late at night. Great and perfect location close by.

8

Murat

29 Sept 2025

·

Stayed 3 nights

Hotellet har ett mycket bra läge, nära både centralstationen och centrum med fina personal. Rummen är fina och nyrenoverade, vilket ger en fräsch känsla. Tyvärr håller restaurangen och club loungen inte samma nivå – de är klart under förväntan och borde vara betydligt bättre för ett hotell som marknadsför sig som femstjärnigt.

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10

Carlene

15 Aug 2025

·

Stayed 3 nights

We had amazing stay at this hotel. The facility is beautiful, the breakfast was delicious with lot of options and the location is perfect to explore the city. Highly recommend.

8

Joan

14 May 2025

·

Stayed 2 nights

The service was excellent. The hotel was being renovated and it was very expensive for all the construction. The people were wonderful. The food was only fair

2

Jacqueline

25 Mar 2025

·

Stayed 7 nights

been going to this hotel for 10 years when visiting my son. will not stay here again. staff was rude at check in, not helpful, and hotel was not as nice as use to be. dining was horrible.

10

Edwin

16 Aug 2025

·

Stayed 2 nights

The hotel was in a convenient location, clean and comfortable. It also had a nice lounge area and the Bar and Breakfast Buffet were very good.

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Month	Average price
January	US$182
February	US$208
March	US$237
April	US$400
May	US$408
June	US$369
July	US$319
August	US$293
September	US$354
October	US$359
November	US$292
December	US$243

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $431	9 $506	10 $698	11 $638	12 $628
13 $471	14 $447	15 $385	16 $383	17 $355	18 $361	19 $371
20 $259	21 $451	22 $401	23 $441	24 $392	25 $390	26 $413
27 $377	28 $403	29 $452	30 $504

Su	Mo	Tu	We	Th	Fr	Sa
				1 $417	2 $452	3 $394
4 $366	5 $431	6 $363	7 $377	8 $406	9 $422	10 $432
11 $376	12 $417	13 $439	14 $566	15 $426	16 $479	17 $560
18 $359	19 $575	20 $459	21 $598	22 $675	23 $648	24 $727
25 $383	26 $379	27 $469	28 $479	29 $377	30 $386	31 $357

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

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