Name: Mövenpick Hotel Amsterdam City Centre
Address: Piet Heinkade 11, Eastern Docklands, Amsterdam, Municipality of Amsterdam, Netherlands, Amsterdam, North Holland, NL
Price range: US$162–US$626 per night
Rating: 8.5

What guests think

At Mövenpick Hotel Amsterdam City Centre, travellers highlight the convenient location beside the cruise terminal and near Centraal Station, spacious rooms with great views, friendly staff, and an excellent breakfast, while noting recurring check in queues and occasional service hiccups.

Several reviews mention firm beds or thin pillows and inconsistent room temperature or air conditioning. Cleanliness is generally good, but housekeeping can be inconsistent, with a few missed cleanings and one bedbug report. The setting is quiet on the waterfront, but dining options nearby are limited and it’s a 10–15 minute walk or one tram stop to central areas. Expect a comfortable, cruise-friendly base with standout breakfasts and some operational snags.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the sauna and fitness centre and the on-site bar; several note there is no pool. A few mention executive lounge access and that spa or sauna hours can end earlier than expected.

Related guest reviews

8

hayri

31 Mar 2025

·

Stayed 1 night

Nice quality hotel without pool and a bit hard to reach by walk.

8

Adrian

18 Feb 2026

·

Stayed 4 nights

Splendid stay at Amsterdam Movenpick. Hotel and rooms clean and tidy. Staff all very polite. Made use of the sauna and fitness centre. All positive.

10

Anja

28 Mar 2023

·

Stayed 2 nights

Wir haben uns sehr wohl gefühlt, alles war perfekt. Das Einzige, was uns missfallen hat, dass die Sauna am Sonntag Abend schon 21.00 Uhr aus war, obwohl die Benutzung bis 22.00 Uhr ausgeschrieben ist!

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8

Maikel

23 Dec 2024

·

Stayed 1 night

Eine sehr schöne Unterkunft aber nach einigen Besuchen, finde ich stimmt die preis Leistung nicht mehr. Es ist immer noch ein schönes Hotel aber der Preis ist schon sehr hoch. Dazu kommt immer noch das teure parken. Dazu ist immer noch eine Badewannen Dusche. Die Aussicht ist schon sehr schön. Kann aber leider nicht mehr alles ausgleichen.

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10

Neil

25 Mar 2024

·

Stayed 2 nights

Nice hotel 10 min walk to main station but does have tram stop outside. Nice modern hotel good size room with gym and sauna .

10

Monique

11 Sept 2024

·

Stayed 2 nights

The hotel is easy to walk to from the Central Stn and also the city area. Was disappointed that the room was supposed to be a 1 bedroom suite but was actually a normal room with a curtain that was drawn to separate the bed from the rest of the room. We were pleasantly surprised to have access to the executive lounge which was most appreciated.

10

Kelsey

14 Nov 2025

·

Stayed 1 night

The room was clean and comfortable. The hotel bar was great. Very short walk to town.

10

Andy

25 Jan 2026

·

Stayed 2 nights

Friendly staff on arrival. Quick check in. Great spacious rooms. Very good spa. Good location

10

cynthia

22 Apr 2024

·

Stayed 2 nights

I liked the bar area and food there

8

Andre

3 Dec 2023

·

Stayed 2 nights

Sehr gute Parkmöglichkeiten, mit dem Auto parkt man unterhalb des Hotels und kann über einen Fahrstuhl bequem die Lobby erreich. Die S-Bahn fährt direkt gegenüber ab, Ideal um die Stadt zu erkunden. Personal super freundlich und hilfsbereit. Hotelzimmer sauber und gut, man konnte den Möbel teilweise ansehen, dass diese schon Gebraucht wurden

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Cleanliness

Many reviews describe clean rooms and public areas. However, housekeeping can be inconsistent, with reports of missed servicing and one bedbug report.

Related guest reviews

10

Ingle

2 Feb 2026

·

Stayed 3 nights

The staff were exceptionally great! The place was clean and nice as well. Breakfast was delicious.

8

Adrian

18 Feb 2026

·

Stayed 4 nights

Splendid stay at Amsterdam Movenpick. Hotel and rooms clean and tidy. Staff all very polite. Made use of the sauna and fitness centre. All positive.

6

Kim

8 Jan 2026

·

Stayed 3 nights

Room wasn’t cleaned during the whole stay only new towels replaced. Asked a hotel worker at the door to arrange a taxi to central station - he was talking to a man and said “this is a driver” when I asked how much he said 25 euros. Central station is up the road. Uber was half the price. Also the hotel wanted to charge 25 euros per hour for every hour we stayed last check out. Given flights were cancelled and I was a single mum with 2 kids by myself there was no offer of help. Also one night I went to the restaurant and

4

Florian

8 Aug 2025

·

Stayed 2 nights

Not vacuumed, except in the main pathways, so our one-year-old picked up the dirt and plastic pieces all the time. We asked it to be cleaned, but again, it was not vacuumed properly. We dusted off the furniture ourselves, it was obviously not cleaned properly for a long time. The staff was nice and tried to help, but couldn't. Furniture was damaged, the toilet lid reeked of old plastic... ultimately just not worth the price to stay here.

4

Jessica

11 Nov 2025

·

Stayed 4 nights

The room was never cleaned the beds were made up but we ran out of shampoo the last night and the mirror had a milk stain the whole time we were there. We. Noticed a lot of bugs flying in the room little nats and they were very bad in the bar area. Glance at the ceiling and it was hundreds flying g everywhere. I would not recommend this hotel . It left something to be desired. It won’t be getting a good review from us especially for them price we paid!

6

Catherine

5 Nov 2025

·

Stayed 3 nights

It was just fine. The room was overall clean but the upholstery and furniture was in need of an update. The coffee machine had mould inside and not useable, hopefully that can make it into the cleaning list after flagging it to them on departure. Breakfast was again, just ok.

10

Rachel

25 Feb 2026

·

Stayed 3 nights

Easy, relaxing, wondeful view, helpful staff, good size rooms, clean.

2

Fredrik

8 Nov 2024

·

Stayed 2 nights

BEDBUGS! DO NOT STAY HERE! We woke up to them crawling and feeding on us, full of our blood! Hotel management have said they would compensate us, then when we reached out to them they’re refusing to get back. We have received no compensation for having to treat our luggage and throw away thousands of dollars worth of items that were not practical to treat. Absolutely disgusting.

10

Chris

27 Nov 2025

·

Stayed 2 nights

Great trip, really liked the hotel, nice spacious clean rooms. Breakfast variety was fantastic, from pastries to fruit, cold cuts, cheeses, hot breakfast, pancakes and omelets to order… there was something for everyone! A short walk away from the train station and restaurants, however I did try the old Amsterdam burger from the hotel menu and that was a good burger and cooked to your choosing. Would stay again and recommend to others.

10

Sandra

24 Jun 2024

·

Stayed 2 nights

Hotel and riom was very, very clean

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Rooms

Rooms are generally spacious, quiet, and offer impressive harbor or city views. Several guests found the beds firm or pillows thin and reported inconsistent temperature control or AC.

Related guest reviews

6

Kevin

29 Jul 2024

·

Stayed 3 nights

Clean hotel, pleasant staff, worst pillows.

8

Ken

4 Dec 2025

·

Stayed 4 nights

The hotel is in a great location and the room are nice and clean and the hotel has lots to offer. The only issue is the beds are terrible, hard and lumpy. They would never be accepted in North American base on the hotel class this hotel is listed as.

8

Monica

24 May 2025

·

Stayed 6 nights

Everything in the room is great except they don’t have air conditioning in the window. Only opens about 1 inch. I called three different times to complain and only on the third time. I was told that the hotel does not have air conditioning so you cannot control the temperature in your room. It was soooo hot.

6

Jay

23 Oct 2025

·

Stayed 2 nights

Room thermostat did not cool the room

10

John

18 Aug 2025

·

Stayed 3 nights

Rooms were spacious, beds were very hard and uncomfortable. Restaurant food was great and breakfast was very good.

10

David

25 Nov 2025

·

Stayed 1 night

The room was very clean, with a great view across the water.

10

Stephen

23 Oct 2025

·

Stayed 4 nights

I stayed here for a conference. Very comfortable and quiet rooms. Service from staff was all very good. Not the best location for seeing Amsterdam as you are a bit out of the center. Hotel seems to empty and fill based on the river cruises coming and going.

10

Andy

25 Jan 2026

·

Stayed 2 nights

Friendly staff on arrival. Quick check in. Great spacious rooms. Very good spa. Good location

8

Kofi

16 Oct 2025

·

Stayed 2 nights

Spacious modern rooms with amazing views of the city and water. Room was clean and the property is conveniently located near the #26 stop and Central Station.

10

Chris

27 Nov 2025

·

Stayed 2 nights

Great trip, really liked the hotel, nice spacious clean rooms. Breakfast variety was fantastic, from pastries to fruit, cold cuts, cheeses, hot breakfast, pancakes and omelets to order… there was something for everyone! A short walk away from the train station and restaurants, however I did try the old Amsterdam burger from the hotel menu and that was a good burger and cooked to your choosing. Would stay again and recommend to others.

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Service

Staff are widely described as friendly and helpful, including concierge assistance. Check-in lines can be long, and some guests reported billing issues or slow restaurant service.

Related guest reviews

10

Ingle

2 Feb 2026

·

Stayed 3 nights

The staff were exceptionally great! The place was clean and nice as well. Breakfast was delicious.

8

ronald

17 Aug 2025

·

Stayed 2 nights

The check-in went well. Staff very helpful and friendly. Room’s were clean and comfortable. Concierge was very helpful with allowing us to store our items as we arrived early from our cruise. Restaurant staff need training. We entered and sat down and waited until the waiter finished cleaning the area behind the bar before he came to take our order. He brought us our order and I had to search for him to pay. Dinner that night was a disaster. Seated us as we came in, no menus or drinks for 10 minutes and then were asked if we wanted to order. Still no menus. Finally got served as more staff miraculously arrived. Overall the experience was good. Just the restaurant was a disappointment.

10

Vivian

5 Apr 2025

·

Stayed 3 nights

The Concierge staff, specifically Esat, was outstanding and very helpful!

10

Ross

8 Sept 2024

·

Stayed 2 nights

A special thanks to Mihajlo and Essat at concierge desk who helped with special birthday canal dinner cruise. They made what was difficukt happen! A perfect event. Also assistance in getting our luggage to cruise terminal. Pleasant staff all around! Thank you.

6

Johanna

20 Jan 2026

·

Stayed 2 nights

The hotel itself was nice and the location was good. However, I had an issue at check-out that negatively affected my experience. State tax was already paid when we completed our booking online, but at check-out we were asked to pay the state tax again at the reception. The receptionist kept the receipt, which made it difficult to verify the charge afterward. I have contacted the hotel to clarify this matter and hope it will be resolved. Aside from this issue, the stay was fine, but clearer communication and billing transparency are needed.

8

Paul

23 Oct 2025

·

Stayed 1 night

The simple check in took 20 minutes.

10

Andy

25 Jan 2026

·

Stayed 2 nights

Friendly staff on arrival. Quick check in. Great spacious rooms. Very good spa. Good location

8

Konstantina

30 Sept 2024

·

Stayed 1 night

Everything was great. The check-in takes long though.

10

George

25 Jul 2024

·

Stayed 1 night

This was a very clean modern building, close to the cruise port. The room was comfortable, nicely set up, great view. Least favorite part: Check in: On arrival, we were able to store our bags, but were told we could not check in until 3pm. When we got there at 3, there was a huge line, with 3 people working. Waited 25 minutes. A better system should be worked out, especially on cruise arrival dates. Easy to do.

10

Slayman

18 Oct 2025

·

Stayed 1 night

Great experience with great customer service ! Samia on the reception was the best part of this journey with her smile and her support . 💚

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Location

Excellent for cruise passengers and walkable to Amsterdam Centraal or one tram stop away. Some find it a bit far from central sights and restaurants, though the area is quiet with waterfront views.

Related guest reviews

8

roberta

4 Jul 2025

·

Stayed 2 nights

Location was good for visiting the city, and excellent for getting on a cruise ship in the morning. Staff were helpful.

10

Scott

6 Dec 2025

·

Stayed 3 nights

A nice hotel with friendly staff. Very close to river cruise boats. Convenient to the city center.

8

Leanne

8 Sept 2025

·

Stayed 1 night

The room was clean and had a great view of the water. The bad is that it was too far from restaurants and from the city center. Overall, nice hotel if you are taking a cruise out of Amsterdam.

10

Maria

5 Jul 2025

·

Stayed 1 night

Great hotel. Centrally located. 10 min walk to Amsterdam Central station. Easy walk to downtown area. Perfect hotel if taking cruise from Amsterdam. Passenger terminal is right next door. Excellent hot breakfast - many options.

10

Lawrence

15 Aug 2025

·

Stayed 2 nights

Nice hotel. Quiet, slept well. Meals were quite good. I was going on cruise and location great. I just walked to cruise terminal with luggage.

10

Randall

13 Apr 2025

·

Stayed 1 night

Great hotel however there is a bit of walking distance to the city center and restaurants. Not much around the hotel. Clean rooms, quiet and great views of the harbor. Delicious breakfast. We were on a Viking Cruise and this is their hotel for the pre-tour. A bit crowded but good.

10

Geraldine

23 Jun 2024

·

Stayed 2 nights

Excellent location right next to cruise terminal and walking distance to old Amsterdam

10

Mike

24 May 2024

·

Stayed 1 night

Great Hotel right next to the cruise port. Easy to find. Right on tram 26 line from Amsterdam Central Station. Clean, comfortable room. Quiet area. Would stay again.

10

Judy

7 Sept 2025

·

Stayed 2 nights

The Movenpik City Centre was very convenient for boarding our ship. We spent two days in Amsterdam. The staff was very helpful.

10

Nancy

10 Jun 2024

·

Stayed 2 nights

So close and convenient to the train station

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Dining

Breakfast is frequently praised for quality and variety. Restaurant or bar service can be slow at times and some find prices high or late-night options nearby limited.

Related guest reviews

8

Kevin

28 Dec 2024

·

Stayed 1 night

Our room was friendly and inviting and attractive. The restaurant was OK and the menu wasn’t terrific. The buffet was good but expensive for someone staying there.

8

Robyn

22 Aug 2024

·

Stayed 2 nights

Very nice hotel. Customer service at check in and check out was excellent. We did not have the breakfast as we found it to be expensive, but we did eat in the bar and everything was great. Room was very nice and fairly spacious.

10

Betsey

17 Oct 2023

·

Stayed 1 night

Stayed after getting off an Emerald river cruise. Fantastic, modern and huge room, and the best breakfast buffet I’ve ever seen (ours was included).

8

Michael

27 Aug 2025

·

Stayed 6 nights

We had an amazing view from our room for Sail Amsterdam 2025. However, the problem was with the food service and the lack of restaurants close by, After about 8:00pm nothing around the hotel is open and the hotel restaurant closes. The next food is in the RLD. During Sail, the streets in front of the hotel close, which means it is a hike just to get an Uber. TLDR; amazing views, but the food choices were woefully lacking nearby.

8

ronald

17 Aug 2025

·

Stayed 2 nights

The check-in went well. Staff very helpful and friendly. Room’s were clean and comfortable. Concierge was very helpful with allowing us to store our items as we arrived early from our cruise. Restaurant staff need training. We entered and sat down and waited until the waiter finished cleaning the area behind the bar before he came to take our order. He brought us our order and I had to search for him to pay. Dinner that night was a disaster. Seated us as we came in, no menus or drinks for 10 minutes and then were asked if we wanted to order. Still no menus. Finally got served as more staff miraculously arrived. Overall the experience was good. Just the restaurant was a disappointment.

10

Randall

13 Apr 2025

·

Stayed 1 night

Great hotel however there is a bit of walking distance to the city center and restaurants. Not much around the hotel. Clean rooms, quiet and great views of the harbor. Delicious breakfast. We were on a Viking Cruise and this is their hotel for the pre-tour. A bit crowded but good.

10

Victoria

28 Apr 2025

·

Stayed 1 night

The best breakfast buffet I've ever seen. Fresh raw honey combs. Over 7 granola options same with spreads, peanut butter,Nutella. Make your own cappuccino

8

Jeffrey

28 Apr 2024

·

Stayed 2 nights

Overall very pleasant, service in bar was bad so we got up and left. Room service was prompt and order correct.

10

Chris

27 Nov 2025

·

Stayed 2 nights

Great trip, really liked the hotel, nice spacious clean rooms. Breakfast variety was fantastic, from pastries to fruit, cold cuts, cheeses, hot breakfast, pancakes and omelets to order… there was something for everyone! A short walk away from the train station and restaurants, however I did try the old Amsterdam burger from the hotel menu and that was a good burger and cooked to your choosing. Would stay again and recommend to others.

10

Regina A

27 Aug 2025

·

Stayed 1 night

Nice. Great view. Great breakfast.

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Month	Average price
January	US$139
February	US$156
March	US$199
April	US$289
May	US$272
June	US$298
July	US$210
August	US$212
September	US$270
October	US$246
November	US$190
December	US$172

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $264	9 $216	10 $401	11 $356	12 $276
13 $237	14 $204	15 $495	16 $461	17 $258	18 $193	19 $313
20 $170	21 $198	22 $402	23 $391	24 $296	25 $454	26 $257
27 $162	28 $220	29 $300	30 $306

Su	Mo	Tu	We	Th	Fr	Sa
				1 $281	2 $189	3 $251
4 $173	5 $555	6	7 $219	8 $202	9 $317	10 $265
11 $173	12 $209	13 $290	14 $205	15 $178	16 $317	17 $317
18 $186	19 $190	20 $210	21 $299	22 $626	23	24 $559
25 $173	26 $178	27 $220	28 $224	29 $178	30 $247	31 $242

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Mövenpick Hotel Amsterdam City Centre

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