Name: Holiday Inn Express Birmingham Oldbury by IHG
Address: Birchley Park, Oldbury, Oldbury, England, United Kingdom, Oldbury, West Midlands, GB
Price range: US$59–US$314 per night
Rating: 8.18

What guests think

At Holiday Inn Express Birmingham Oldbury by IHG, travellers highlight friendly, helpful staff, generally clean and comfortable rooms, and a convenient location near the M5, while noting dated areas, intermittent maintenance issues, and mixed breakfast experiences.

Some guests report road and corridor noise, limited bedside power outlets, and occasional lift failures. Free on-site parking is appreciated, with an adjacent pub and nearby shops providing convenient dining alternatives. Overall, it’s a practical stop for drivers seeking value and easy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is widely appreciated, and there is an on-site bar, though several guests find it basic. Some report lift outages and exterior cleanliness issues around the car park and shared areas.

Related guest reviews

6

Alexander

27 Aug 2025

·

Stayed 1 night

The accommodation was ok. I had (inexplicably) been given a disabled room which was a good size and reasonably quiet as it was located at the rear of the building. The bar is basic, unfriendly and is purely functional. The restaurant is dreadful. The menu offers very little unless it's microwavable. The service is non existent and the area designated for eating feels grubby with a lack of attention. Breakfast was better although the buffet was a mess and lacked staff attention.

8

chris

28 Oct 2024

·

Stayed 4 nights

it was alright i was on the fist floor but life was not working it was pain i am disabled so found it was painful going up down the stairs .

8

Malcolm

27 Jan 2025

·

Stayed 1 night

Good position by M5 easy to find easy parking and very welcoming receptionist even at 01.00am very pleased to find the bar open after a long drive and a chance to relax. In the morning there was a very good buffet breakfast with plenty of hot and cold choices very busy area..

10

sai ming simon

27 Aug 2025

·

Stayed 2 nights

Good services, breakfast have lot of choices free car park

8

Christopher

23 Feb 2025

·

Stayed 1 night

As expected but broken lift was a real issue as we were on top floor and have issue with stairs Apparently no rooms on lower floor!

10

Geoffrey

15 Jun 2025

·

Stayed 2 nights

The water in the sink didn’t go down properly. I was going to repot it but when I got back it was already fixed. Plenty of parking spaces. Exit not well marked.

10

Nigel

25 Mar 2024

·

Stayed 1 night

The hotel car park was clean and tidy however, the hotel is adjacent to a pub. This is very convenient for meals. The exit road from the hotel leads past the pub and this road is heavily littered with rubbish. It was a bit of an eyesore.

6

Roderick

27 Oct 2025

·

Stayed 1 night

Bar open 24/7 Good breakfast. This propery is badly in need of updating. Dingy. Loud. The staff was very nice. The area is very loud and busy.

4

diane

18 Dec 2023

·

Stayed 1 night

Staff were pleasant and helpful The room was terrible plugs off the wall ,the shower not working lift not working and to lamps with no bulbs. All in all iwe were very disappointed and these things spoiled our trip.

10

Vallaster

3 Mar 2025

·

Stayed 1 night

My stay was very good and the staff very helpful and nice , bar open and convenient, good breakfast

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Cleanliness

Rooms are frequently described as clean or spotless. A smaller number report issues such as damp or smoke smells, mould or maintenance grime, and occasional housekeeping misses.

Related guest reviews

10

elizabeth

26 Aug 2025

·

Stayed 3 nights

SPOTLESSLY CLEAN. BREAKFAST GOOD. WOULD STAY HERE AGAIN.

10

William

14 Dec 2023

·

Stayed 4 nights

Faulty socket for kettle. Long hairs in the wash basin. bin not emptied one day.

2

Mandeep

3 Nov 2024

·

Stayed 1 night

Nothing working in no left working no coffee machine working room is smiling very bad toilet flush not working well

10

Sue

18 May 2025

·

Stayed 2 nights

Excellent room everything spotless and great breakfast.

4

Paula

26 Aug 2024

·

Stayed 1 night

Room smelt damp.when we areived around 7pm ... When we got back circa 12 30 we felt a wet patch on the floor next to the bathroom. It was too late to point it out or change rooms but its something that should hv been noticed. It may have come.from the A/C unit or the bathriom .. But therebwas a definite damp smell. Also the kitchen staff were not prepared for the amout of.people there for breakfast. They were overwhelmed and un prepared. We actually didn't get the breakfast experience we wanted as everything had run out .. no cups glasses.. plates.. juice ..food.. it appeared as if they were only expecting 20 people. It was so busy the conference room.had to be opened and we had to wait for a table. Not a nice experience as everyone seemed to come down at 9am. Maybe on bank holidays you ciujd extend the breakfast and check.out times to stop this avalanche of people.

10

Elizabeth

12 Nov 2024

·

Stayed 1 night

Lovely place to stay close to Birmingham City Centre. Room was clean and bed was comfortable. Staff very friendly on checking in. Breakfast was buffet style and it was hot and plentiful. Shower was powerful. Couldn’t have asked for more. Great value for money.

10

David

15 Nov 2024

·

Stayed 1 night

Nice staff clean big rooms massive bed nice breakfast carnt ask for more

4

Pavana

12 Jun 2023

·

Stayed 1 night

I had been to this hotel few times in past and it was good experience but this time it wasn’t pleasant at all. They never prepared sofa bed although person who did a check in confirmed that we are 3. Toilet water was leaking, shower wasn’t powerful again most was running through hose. Staff who were in evening shifts weren’t speaking good English, really struggled to understand what they were saying.

10

Emma

27 Sept 2025

·

Stayed 1 night

The room was very clean, staff were very friendly and helpful air conditioning was great and the heating i didn't use the bar to make a comment but the breakfast area was great with alot of choice and loved the idea of the grab and go bags

8

Gloria

25 Aug 2024

·

Stayed 1 night

Clean and tidy but in need of some maintenence...tap lid broken, shower edge mouldy. But staff lovely if young and inexperienced. No vegan options at breakfast orher than defrosted frozen fruit and baked beans. Had to ask for plant based milk...only soya available. Not sure if the walls are thin or neighboring guests were super noisy, but banging doors, crying babies, and hefty sex noises kept me awake best part if the night. Wouldn't stay there again....and this from someone who's stayed in hundreds of hotels from bucket to swanky

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Rooms

Beds are generally comfortable and some rooms feel spacious, but many note dated decor, limited TV channels and bedside sockets, and recurring heating or air conditioning problems. Traffic and corridor noise are also mentioned by multiple guests.

Related guest reviews

6

Claire

3 Nov 2025

·

Stayed 2 nights

Rm 128 morning shower was luke warm and air conditioning unit made a noise all night even when turned off.

10

Robin

26 Jan 2025

·

Stayed 1 night

Friendly, helpful staff. Good hot breakfast with lots of variety. Comfortable bed. My only gripe is that there's only one power outlet in the room and it's the opposite side of the room from the bed. My wife and I like to sit in bed and use our computers and also charge our mobile phones near where we're sleeping.

8

Thulani

18 Jul 2025

·

Stayed 1 night

I liked the spacious room and the value for money offered.

6

Paul

23 May 2025

·

Stayed 3 nights

Check-in was efficient. First impressions of room was OK. Discovered could only watch BBC 1 & 2 on tv. Breakfast was quite basic. Some items not available. We stayed 3 nights, on 3rd day our room was visited by housekeeping (perhaps we should have left note on door handle) , we were left with a single towel! On our final morning we discovered we had no cold water! Reported TV and water issues to reception on check out

6

Luke

2 Mar 2025

·

Stayed 1 night

Too much noise from corridor and other rooms

6

Deborah

18 May 2025

·

Stayed 1 night

Clean room, towels and sheets. Tv only worked on bbc. Good price for a simple room Only one socket so desk light or other appliances.

8

Dawn

8 Sept 2025

·

Stayed 1 night

This Holiday Inn is exactly as you would expect. Basic but adequate rooms with everything you need. Ironing board and kettle in room but no fridge. On a main road with lots of options for food nearby but no on site restaurant for anything other than breakfast. A lot of road noise, particularly ambulances throughout the night.

6

Peter

14 Oct 2025

·

Stayed 1 night

Solid HIE hotel, good location for links by M6 Unfortunately it's one of the old school HIE and needs some refurb/updating Bar/restaurant area was uninviting, but luckily there is a decent pub next door Rooms are ok but in need of TLC and updating: Cracked tiles in bathroom Worn carpets No sockets anywhere near the bed for phone charging

8

Amanda

12 Oct 2024

·

Stayed 1 night

Lots of traffic noise

6

Samirah

8 May 2023

·

Stayed 1 night

Customer service was brilliant but the room 315 was VERY cold, could feel the draft coming in from window. Also aircon doesn’t heat up so had to call reception and a portable heater was dropped off within minutes. Dust all over especially the bedside tables and wooden surfaces. Faulty tap in room 312 - difficult to use.. very noisy outside.

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Service

Staff are widely praised as friendly, helpful and professional, with smooth check-ins and supportive problem solving. A few guests mention unhelpful interactions or slow responses when the hotel is busy.

Related guest reviews

6

Michael

20 Oct 2024

·

Stayed 1 night

restaurant ok if you want pizza or toasties at weekends, as 'normal' menu is monday to friday only. certain member of reception staff has obviously lost their tongue, as when we checked in we didn't even get a hello.

2

Manish

19 Mar 2023

·

Stayed 1 night

Keys didn’t work properly. I had to keep going back to front desk for it. Iron didn’t work. Kept calling front desk for help. No one was bothered to even pick up the phone.

10

Jane

17 May 2025

·

Stayed 1 night

Welcomed so beautifully by Millie and others lovely room and quiet and comfortable!!! Could not fault it!! Thank you!!!

10

Shane

13 Oct 2024

·

Stayed 1 night

The staff were very friendly and very very helpful. It was a very busy breakfast time and they found us a table in a seperate room due to it being so busy but even offered to collect us breakfast as soon as more was available. They couldnt help enough. Thank you so much!

8

Deb

18 May 2025

·

Stayed 2 nights

We were very impressed with the Holiday Inn Express. Particularly with the customer service we received from Duty Manager Chico. The TV in our room didn’t work properly. He replaced the arial, then the TV - neither helped so offered to change our room. However there were none available with a super king bed and so we declined. He therefore arranged a discount for us. Everything else about our room was great. Clean, well equipped, comfortable. All staff we came in contact with were polite, friendly and well trained. We will definitely stay again when in the area. Breakfast was excellent and very generous too!

4

Daljit

8 Apr 2024

·

Stayed 1 night

Customer service we received was poor and rude. We have stayed here many times when travelling from London, but this time we wasnt happy. Family room wasn't ready, we were asked by one of the staff that "that can you set up the sofa bed" we said No. The room smelled of damped and told them twice, they didnt do nothing till midnight.

10

Richard

10 Jul 2025

·

Stayed 1 night

Very helpful staff

6

Paul

3 Nov 2024

·

Stayed 1 night

The lady on check-in desk spoke so quietly, I could not make out what she was saying. I had to tell her my postcode 3 times for ger to get it right. Room was clean and comfortable but the bed was small. Breakfast was manic. The area was not big enough for the number of guests. Coffee machine was ouf of order. My wife had to wait 15 minutes for hot food to be replenished. Didn't appear to be enough staff. The staff present worked really hard. Seemed to be a lot of dogs in the hotel. I've had better experiences staying in a hotel. The bar stayed open very late if you got back late after a night out.

10

Jake

29 Mar 2025

·

Stayed 8 nights

Staff were amazing

10

Lynsey

4 Mar 2025

·

Stayed 1 night

From check in to check out it was an enjoyable experience

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Location

Location is convenient for the M5 and West Midlands with easy access to Birmingham and nearby dining options. Some guests note road or siren noise due to the main road setting.

Related guest reviews

8

Karen

4 Sept 2024

·

Stayed 1 night

It's bang near the M5 for a easy route home

8

Malcolm

27 Jan 2025

·

Stayed 1 night

Good position by M5 easy to find easy parking and very welcoming receptionist even at 01.00am very pleased to find the bar open after a long drive and a chance to relax. In the morning there was a very good buffet breakfast with plenty of hot and cold choices very busy area..

10

andrew

23 Aug 2025

·

Stayed 1 night

Great venue Professional and friendly staff Breakfast good Rooms clean and tidy Beds comfortable Would happily stay again Good location for the West Midlands

8

Zbigniew

20 May 2023

·

Stayed 1 night

Good location.

8

Upender

9 May 2025

·

Stayed 2 nights

The hotel is ideal for the West Midlands and only 20 minutes to Birmingham City Centre . . .fabulously easy to get to. Overall it is a great hotel, it should have 5 stars but on the Sunday morning (specifically Sunday) the breakfast time was chaotic, beyond sensible or comfort. people were eating in the lobby, even in the lift as they tried to find a place to sit down, and it resembled more of a soup kitchen than a hotel . . ..something needs to be sorted out. . . .needless to say we skipped breakfast. However, the hotel is lovely, clean, well lit, the staff are brilliant , very engaging and cheerful. . . ..the room itself was ace . . .had the lobby been upgraded you would definately think you were in a premium hotel. . .amazing bed, clean and well proportioned . . . .so it is a grat hotel and we would stay here again,.

8

Dawn

8 Sept 2025

·

Stayed 1 night

This Holiday Inn is exactly as you would expect. Basic but adequate rooms with everything you need. Ironing board and kettle in room but no fridge. On a main road with lots of options for food nearby but no on site restaurant for anything other than breakfast. A lot of road noise, particularly ambulances throughout the night.

8

Michelle

20 Oct 2024

·

Stayed 2 nights

Good hotel , clean with good breakfast & friendly staff . Traffic noise is an issue . A room facing away from the road would be quieter.

8

Zbigniew

15 Nov 2024

·

Stayed 1 night

Convenient location with car parking. Clean room.

10

Eric

15 Dec 2024

·

Stayed 1 night

Check in was quick and friendly. The hotel was clean and smart. The room was spacious and clean. The bed was too firm for me so I did not get a good night sleep. The breakfast was tasty and plentiful. The location is very convenient .

8

Bob

29 Sept 2024

·

Stayed 1 night

Just of the M5 junction 2 when am going down to see my son in Devon

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Dining

Breakfast feedback is mixed: many enjoy it and note good variety or gluten free options, while others report crowding, items running out, or food served cold. Evening dining is limited with a small, basic menu and some find it overpriced.

Related guest reviews

6

Michael

20 Oct 2024

·

Stayed 1 night

restaurant ok if you want pizza or toasties at weekends, as 'normal' menu is monday to friday only. certain member of reception staff has obviously lost their tongue, as when we checked in we didn't even get a hello.

8

Garry

20 Jun 2024

·

Stayed 1 night

The room was comfortable, with the stay very friendly and professional, giving lots of help and information as needed. The evening meal was ok and just enough. The downside was the hot breakfast, this was truly awful and terrible. I have never had such a poor breakfast. Why—the food was absolutely cold, tomato’s all in a state of mush, bacon so hard it could be used for building with. Nothing was suitable. The cold breakfast was ok, it did not blow you away but was edible.

6

Lyndon

9 Sept 2025

·

Stayed 1 night

Breakfast was poor, staff limited. The trays of food all empty and this was at 8am, had to wait for refills and the queue was growing with customers wanting breakfast.

8

Rita

9 Jun 2025

·

Stayed 1 night

We stayed in the hotel for an evening meal- there were only a couple of options on the menu available, both of which were expensive for what they were. The chips should have been with potato skins but were ordinary chips & cost £3-95p & the toastie was overdone & hard to eat ie the crusts were rock hard. Breakfast however was very good . We could have gone elseware for food but didn’t want to go looking for a restaurant at 7 pm

10

Lucy

19 May 2025

·

Stayed 1 night

Check-in was swift, polite and no issues with my late evening arrival. The room - clean, tidy, a nice towel swan on the bed was a lovely touch. Nice signalling about being sustainable. Only complaint - conditioner please - girls need conditioner as well as shampoo. Loved the body wash and shampoo was separate. Parking really easy to park and locate - would be nice to have an EV charger for all cars given more and more cars are hybrid/electric (like mine). Really impressed with the GF options, the GF only bread and toaster - thankyou. This was really great to see have have and put my food allergies at ease for breakfast.

8

Upender

9 May 2025

·

Stayed 2 nights

The hotel is ideal for the West Midlands and only 20 minutes to Birmingham City Centre . . .fabulously easy to get to. Overall it is a great hotel, it should have 5 stars but on the Sunday morning (specifically Sunday) the breakfast time was chaotic, beyond sensible or comfort. people were eating in the lobby, even in the lift as they tried to find a place to sit down, and it resembled more of a soup kitchen than a hotel . . ..something needs to be sorted out. . . .needless to say we skipped breakfast. However, the hotel is lovely, clean, well lit, the staff are brilliant , very engaging and cheerful. . . ..the room itself was ace . . .had the lobby been upgraded you would definately think you were in a premium hotel. . .amazing bed, clean and well proportioned . . . .so it is a grat hotel and we would stay here again,.

8

Avinash

23 Apr 2023

·

Stayed 1 night

No vegetarian breakfast available only 4 items served 1, Eggs 2, Sauces 3, Beacon and beans We may not stay in future in this hotel.

10

Jo

19 Jan 2023

·

Stayed 19,371 nights

For the high price that we paid, the property was reasonable. We wouldn’t have stayed if it was more expensive. The staff, room and hotel in general was great. Free parking was a major encouragement to choose this hotel. Extremely disappointed with the breakfast. Old, tasteless and nothing for the vegan, vegetarian, halal or kosher clientele.

10

Samuel

16 Aug 2024

·

Stayed 2 nights

Excellent breakfast, friendly and helpful staff, good breakfast, comfy bed.

6

Lauren

7 Oct 2024

·

Stayed 2 nights

The air con/heating didn’t work in our room, breakfast was absolute carnage! It was a free for all, there was no plates, no cutlery, the coffee machine was only dispensing black coffee despite it advertising lattes mocha hot chocolate etc, the milk had ran out, there was a wait for food, sausages, has browns, bread, no cups, no glasses, there was just not enough seating or service to accommodate the amount of guests for breakfast, considering what was paid for breakfast this was a poor show. The room however was clean and fairly quiet, the only problem being anytime anyone opened a door in the corridor it rattled our door. The room was clean but other than that there was nothing great about this stay.

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Month	Average price
January	US$76
February	US$91
March	US$99
April	US$92
May	US$85
June	US$96
July	US$102
August	US$91
September	US$112
October	US$111
November	US$100
December	US$72

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $80	5 $102
6 $69	7 $156	8	9 $141	10 $73	11 $79	12 $100
13 $61	14 $91	15 $153	16 $151	17 $117	18 $68	19 $132
20 $59	21 $113	22	23 $156	24 $62	25 $62	26 $153
27 $61	28 $120	29 $153	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $91	3 $234
4 $61	5 $168	6 $155	7 $129	8 $84	9 $74	10 $94
11 $68	12 $91	13 $114	14 $314	15 $85	16 $68	17 $104
18 $61	19 $84	20 $94	21 $313	22 $74	23 $69	24 $82
25 $61	26 $78	27 $98	28 $97	29	30	31

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

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FAQs about Holiday Inn Express Birmingham Oldbury by IHG

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