Is parking available at the hotel?

Yes, parking is available on-site. Valet parking is offered at a fee of AUD 59 per night. There are also limited parking spaces available for guests.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately AUD 44 for adults and AUD 25 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Brisbane, just steps from the Queensland Conservatorium and Brisbane Convention and Exhibition Centre. It is approximately 0.2 miles from South Bank Parklands and South Bank Lifestyle Market.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability are not specified, so it is recommended to inquire directly for more details.

What are the policies for guests staying with children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so it is advisable to confirm directly with the property.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds at a fee of AUD 60 per night. Availability and confirmation may be required in advance.

Rydges South Bank Brisbane - 4 Star Hotel in Australia

Average nightly price at Rydges South Bank Brisbane by month, last 12 months (USD)
Month	Average price
January	$152
February	$232
March	$218
April	$209
May	$263
June	$200
July	$217
August	$228
September	$225
October	$236
November	$229
December	$233

What guests think

Across recent reviews, Rydges South Bank Brisbane is praised for its central South Bank location, spacious rooms with comfortable beds and views, and many friendly staff, convenient for QPAC, the convention centre, dining and public transport.

Common drawbacks include costly valet-only parking, a small pool that closes early or is occasionally unavailable, and occasional noise from the bar or events. Service can be inconsistent: several guests report slow or problematic check-in, unanswered phones or delays for room service, and intermittent maintenance or tech issues such as air-conditioning or TV/streaming. Overall, expect a comfortable, well-located stay best suited to enjoying South Bank and nearby venues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and bar, but many reviews note the pool is small, closes early, or was closed, with occasional cleanliness or access issues and some lift or gym spa concerns. Parking is valet only, often seen as expensive and sometimes slow.

Related guest reviews

6

Todd

Nov 25, 2024

·

Stayed 1 night

Called ahead of time to arrange parking etc for activities and was not informed of valet. $55 for a valet that we stood around for 40minutes waiting for. They drove my car 15meteres and then I had to go through the time wasting and unorganised valet process to go back to the car so we could change our child as the room was not ready. Forced valet should be illegal.

10

Tania

Sep 25, 2023

·

Stayed 1 night

Great venue valet parking $55 (if your staying overnight actually cheaper than 2 days secure car parking at Southbank . Room was huge , the spa and sauna were both “not working” when we were there and there was a lot of noise during the day 10-1 with drilling and room repairs (but fine after hours ) Staff were super helpful

6

Arlette

Apr 23, 2025

·

Stayed 1 night

The stream cast kept kicking my device off, very frustrating, no sun loungers around the pool, pool a bit small for such a large motel, the view from my room was terrible, could hear the people next door so clearly it felt like they were in my room. Only saving grace was the staff who were incredibly helpful, friendly and professional.

4

Lisa

Mar 9, 2024

·

Stayed 2 nights

Great area to stay in,room was nice but right from the get go there was a lack of service. We arrived at 5.30 pm and on check in I asked were the pool was as we were dying to have a swim to unwind. We were told the pool closes at 6pm but the pool bar stays open till 10 pm. We were very disappointed as we chose a property with a pool so we could swim in the evenings as we had full days. I have never stayed in a hotel with a pool that closed before 10pm either. Reason for early close - lack of staff. Ok so will have a cocktail and get in part of the plan,dump bags in room go down only to be told hurry up bar closes at 6.30 ! I said I was told 10pm , no lack of staff closing at 6.30. We would have had dinner there but by this point we’re getting sick of the hotel culture and unsure of if they could cope with dinner. Had a great dinner out, came back around 8.30 got to our room went to make a cup of tea , only cups , rang down asked for mugs they said will send some up. Three quarters of an hour later rang down again they said they were coming but short staffed ! Never came ! If they don’t have them just say so , don’t leave people waiting ! In the morning I asked at reception and she apologised and said I’ll send some up , two more cups NOT mugs were on the bench.We had to get takeaway cups in the end. Also I had medication on the bathroom bench next to the glass to take next day and it was thrown out by the cleaning staff. We walked away from there shaking our heads.

8

Steve

Dec 29, 2023

·

Stayed 1 night

Room was amazing, pool is very very small

4

Ashlee

Dec 30, 2024

·

Stayed 3 nights

I cannot believe the amount of positive reviews of this place. To start, the parking is a nightmare. $55 per night for valet parking, total rip, and there is always a massive wait to get your car. We almost got hit twice in the concierge area, it is total chaos. The lifts are always full, so it takes ages to get up or down. The pool is 1m deep, and any more than 5 people in the pool and there is no space to move. The pictures make it look much bigger than it is! The pool opening hours are also confused amongst staff- reception say the pool is open until 7, and when we arrived at 6, the extremely rude bar staff told us to get out as it closed at 6. Do not recommend, absolutely horrible experience.

6

Ros

Jan 3, 2023

·

Stayed 19,360 nights

Position in Southbank Disappointed Pool Bar and Room service was not available. Pool was dirty..pool gate broken Glass around pool dirty So much potential but really disappointing

10

Karen

Feb 2, 2024

·

Stayed 3 nights

The staff at Rydges were very friendly and helpful. I loved the location, and surprisingly, the dining at the hotel was very good. We loved the breakfast buffet, and having a pool was the cherry on top! Pity that the pool closes so early ie 6pm. If it closed a little later, especially during school holidays, that would have been better for the kids. Although being so close to Parklands is great too. But sometimes, it does get quite busy there. Venue was clean and the facilities were very good. So many dining options in the surrounding Parklands area. Will definitely stay there again on our next trip!

10

Ian

Dec 30, 2022

·

Stayed 2 nights

Hotel in excellent location, staff very helpful. Down side was the only parking was valet at $55 a night, not told this even though I emailed them regarding parking.

8

Kevin

Sep 30, 2025

·

Stayed 7 nights

Overall very good, however one of the 3 elevators was out of service for our entire 7 day stay which led to long wait times to go up and down from the 10th floor.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as clean or spotless. Some guests reported lapses such as missed servicing, stained towels or carpets, mould or odours, and occasional pool area cleanliness issues.

Related guest reviews

10

Pat

Aug 25, 2025

·

Stayed 1 night

We were extremely impressed with the whole experience. The room was comfortable and airy and we loved the balcony. The staff were so helpful when we checked in and everything made us feel welcome and special. The cleanliness in the room was lovely. Breakfast was also so good. Thanks for a wonderful evening, night and morning. Lots of brownie points for all.

10

Stephen

Nov 23, 2025

·

Stayed 2 nights

We recently stayed at Rydges South Bank and couldn’t be more impressed. From the moment we arrived, the staff were warm, welcoming, and genuinely helpful. The room was spotless, modern, and extremely comfortable, with beautiful views. The location is unbeatable, right in the heart of South Bank with easy access to restaurants, the river, and everything Brisbane has to offer. Every part of the experience was seamless and enjoyable. We will definitely be returning and highly recommend Rydges South Bank to anyone looking for a high-quality, stress-free stay.

8

Alan

Dec 20, 2022

·

Stayed 19,346 nights

Carpets beginning to look aged throughout and chairs In reception area very stained. Bed comfortable good nights sleep Bathroom clean, but shampoo/conditioner bottles were almost empty

8

Scott

Feb 27, 2025

·

Stayed 3 nights

The stay was amazing, room service was great and very filling. There was a weird stain on one of the towels. That was the onle issue

10

Matthew

Feb 28, 2025

·

Stayed 1 night

Good location. Clean and tidy.

4

Igor

Aug 31, 2023

·

Stayed 1 night

The room was dirty, the bathroom smelt like sewerage for my whole stay and the carpet was disgusting - I’m sure there were mites as my feet and legs were were itchy each time I touched the carpet.

6

Ros

Jan 3, 2023

·

Stayed 19,360 nights

Position in Southbank Disappointed Pool Bar and Room service was not available. Pool was dirty..pool gate broken Glass around pool dirty So much potential but really disappointing

10

Alan

Nov 23, 2025

·

Stayed 1 night

Room was roomy, clean, modern but comfortable, quiet and we'll equipped. Breakfast had lots of variety and was delicious. Location is great. Staff were all very helpful and friendly.

6

Paul

Dec 12, 2025

·

Stayed 2 nights

Excellent room space. Only dissappointment was room was not made up after 1st day, even though make up room was clearly set from 9am until 4pm. Otherwise was good

10

Bryson

Feb 23, 2025

·

Stayed 2 nights

Smooth check-in process with friendly staff who provided helpful information about local attractions. The room was spotless and well-maintained, with prompt room service whenever needed. It also offered great views, and the concierge team was very accommodating to any requests.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, modern and comfortable, many with balconies and good city or river views. Some guests mention noise from the bar or events and occasional maintenance or tech issues, including AC or TV/streaming problems, and views facing trains or walls.

Related guest reviews

6

Lynne Maria

Aug 25, 2023

·

Stayed 4 nights

Upgrade was good until I discovered that neither of the giant tv's worked and couldn't be fixed until after my 4 day stay. WiFi was also dodgy and couldn't download the app to order room service because of it. Spoiled my stay. Tired nights after busy days but nothing staff did could help me.

10

Pat

Aug 25, 2025

·

Stayed 1 night

We were extremely impressed with the whole experience. The room was comfortable and airy and we loved the balcony. The staff were so helpful when we checked in and everything made us feel welcome and special. The cleanliness in the room was lovely. Breakfast was also so good. Thanks for a wonderful evening, night and morning. Lots of brownie points for all.

6

Robin

Jul 24, 2025

·

Stayed 5 nights

Heating in my room stopped working after 1 or 2 days in a 7 day stay. Hotel kept saying they would fix it, but this dragged on for the remainder of the stay. Was freezing at night and pretty disappointed about the lack of action. Ended up with a cold and later on unable to visit father in hospital as I was sick. Other than that, the breakfast buffet was not bad, room was fine and plenty of generic restaurant options close by.

10

EMMA

Dec 26, 2024

·

Stayed 1 night

We had a lovely stay. Staff were lovely and helpful. Everything was easy. The room was very large and spacious. The views were great too. We will be back!

8

gilbert

May 5, 2025

·

Stayed 2 nights

This is an excellent location for the South Bank. The hotel is modern, and smart. The hotel restaurant food was superb. However we had a bedroom directly over the bar, which on one evening had a birthday party, therefore be careful about the room allocated. We should have asked to be moved.

8

Metta

Dec 3, 2024

·

Stayed 3 nights

Stayed here due to its convenient location to the convention centre. Decent room and comfortable, the only thing is the noise from the bar at night. Would recommend to do better soundproofing in the room.

10

Alan

Nov 23, 2025

·

Stayed 1 night

Room was roomy, clean, modern but comfortable, quiet and we'll equipped. Breakfast had lots of variety and was delicious. Location is great. Staff were all very helpful and friendly.

10

Petra

Apr 20, 2025

·

Stayed 1 night

Great location and great room with fantastic view

10

Sandra

May 23, 2025

·

Stayed 1 night

The view from our room was amazing day and night. Very comfy beds and quite a large room. The whole hotel is beautifully furnished. Breakfast was amazing. Great location for walking to restaurants and activities. Staff so very helpful. We will certainly return when next in Brisbane

2

Jody

Feb 1, 2025

·

Stayed 1 night

The size of the pool was ridiculously small considering the area is open to the public through events and the DJ that plays excessively loud music on the weekend. For the cost of the room $300 the view of the train line wasn’t worth spending any time in the balcony. Car parking is $55 which seems pricey. Front desk staff couldn’t answer basic questions regarding the pool area, dining options etc. Proximity to South Bank is the only positive about this place. Definitely won’t be returning or recommending this property

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AI-generated summary based on recent guest reviews

Service

Many reviews praise friendly, helpful staff across reception and concierge, with some smooth early check ins. Recurring complaints cite long or difficult check in, poor phone responsiveness, delays for requests or room service, unclear parking communication, and occasional rudeness.

Related guest reviews

10

Clemens

Oct 10, 2023

·

Stayed 1 night

The Rydges South Bank is an excellent property to stay at for business travel or pleasure. The team at the front desk were highly professional and helpful.

2

David

Feb 15, 2026

·

Stayed 2 nights

Took more than 90 mins to check in. I showed my confirmation email from hotels.com to the staff. They refused to let me in to a room while they sorted the issue (a tech issue unrelated to me) out. Got in after 1am. Not what I forked out $450 per night for. The manger - Xin Jin | Executive Assistant Manager - Rooms - contacted me the following day. The apology was hopeless. He was terrified of a bad review but not willing to take responsibility. Claimed they are committed to assisting in any way possible. Hard to see how that is possible. The problem was avoidable if they were properly trained. Unless it is Rydges policy to prevent customers from accessing the room even after they present proof of purchase. Either way it was a total debacle. And not once was I even offered compensation.

6

Linda

Feb 16, 2024

·

Stayed 1 night

Good hotel is great location, but service was not good. Check in staff were friendly, but when trying to order room service, no one was answering the phone. Went down to reception to ask for bucket of ice, as no one answering calls. After 30 min still no ice arrived so had to go down a second time, with the lady at reception being extremely rude.

4

Ian

Jul 19, 2024

·

Stayed 1 night

Due to surrounding road works very difficult to get to the property. Their new IT system is not functioning properly resulting in a 1 hour wait for room service meal to arrive and it was cold. Took 45 minutes to get my valet parked vehicle up to reception

10

John

Sep 18, 2025

·

Stayed 5 nights

Great hotel in a great location. Staff was tip-top & hotel kept in great conditon. Special kudos to both the manager who offered us an upgraded room because we had a leaky sink faucet (we declined the move but I appreciated his concern for enhacing our stay) and for the tall gentleman who fixed the leak problem. He was pleasant, very focused on resolving the problem quickly, diagnosed & quickly fetched the part, left the work space clean and was out in less than 30 minutes ... great job.

6

David

Oct 9, 2024

·

Stayed 2 nights

Our check-in experience was less than ideal at the Rydges. Despite arriving with my wife and children, the front desk staff insisted on seeing my wife’s ID, as the reservation was under her name. I provided my own ID, the credit card used for the booking, and a Medicare card showing both our names, but this was not accepted. My wife eventually pulled up an official email from the City of Gold Coast with her name, yet the staff still refused to check us in, stating it wasn’t obvious who she was. Although the hotel eventually allowed us to check in, the process was embarrassing, and the staff were rude and unhelpful throughout. This experience fell far short of the service I expect from the Rydges.

6

Robert

Sep 25, 2024

·

Stayed 1 night

Called the hotel 5 times prior to arrival and no one answered. Upon arrival, 10 minute wait to check in. There were 3 people at the front desk. Great location, shame about the customer service upon arrival.

10

DONNA

Nov 24, 2024

·

Stayed 1 night

The staff at Rydges Southbank are exceptional! Every single one of them provided outstanding service. It has been a long time since I have encountered such exceptional and consistent service by everyone on the team. Congratulations. Great hotel, facilities and location. Will be back!

8

Priscilla

Apr 23, 2025

·

Stayed 3 nights

Rating: 3/5 We recently stayed at Rydges Southbank and while the overall stay was great, our check-in experience left a lot to be desired. We arrived to a long line and only one staff member checking in guests. Opted for self check-in which was thankfully smooth. Unfortunately, the requested baby cot (confirmed months in advance) wasn’t in the room. When we followed up, Declan at reception dismissed it, claiming nothing was on the booking—even when we offered to show proof. He then hung up. After over 3 hours, multiple ignored calls, and no follow-up as promised, we were left with a tired 5-month-old well past bedtime and no safe sleep solution. We were even asked what we thought was a suitable solution, which felt like pressure to accept something unsafe. Eventually, after walking down to reception again, we were told a cot was on the way—finally delivered close to 9pm. No apologies, just attitude. That said, the rest of our stay was lovely. Huge thanks to Sandy in guest services who quickly brought extra towels and made the kids’ bath time a highlight. Would consider staying again, but the check-in and cot situation really needs attention.

4

Darcy

Nov 3, 2024

·

Stayed 2 nights

I spent hours trying to get in touch with the hotel team on the day of check-in. I was unable to reach them by phone or via the messaging portal. I ended up calling another Rydges property and asking them to relay a message to return my call, which still didn't work. This was incredibly disappointing.

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AI-generated summary based on recent guest reviews

Location

Consistently praised central South Bank location close to QPAC, the convention centre, restaurants, river walks and public transport, with easy access to the CBD. Ideal for events and sightseeing on foot.

Related guest reviews

8

Rusty

Sep 15, 2025

·

Stayed 2 nights

Good location especially if attending events at the convention centre.

8

Leslie

Mar 24, 2025

·

Stayed 1 night

Perfect location for our short stay--one of the required pick-ups for the Australian Zoo! good staff

10

Michelle

Nov 6, 2025

·

Stayed 1 night

This hotel was conveniently located in a prime spot in South Bank. We were able to easily walk to all of the hot spots!

10

Timothy

Aug 14, 2025

·

Stayed 7 nights

It was very walkable and attached to all the major transportation types you could ask for. This allowed my wife and I a lot of freedom of movement for dining, exploration of the city and countryside, and basically to have a wonderful time. The wonderful breakfasts kicked off our day great!

10

Jody

Nov 15, 2025

·

Stayed 3 nights

Great location for the convention center and south bank.

8

Phillip

Aug 24, 2025

·

Stayed 1 night

Rydges South Bank is a very good hotel that is in a great location. The room are standard but clean and comfortable - we really liked the balcony with excellent views of the city. We would come back.

10

KUMIKO

Aug 13, 2025

·

Stayed 4 nights

レストラン、駅、コンビニも近く立地がとても良かったです部屋も清潔感があり快適でした

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10

Jillian

Jan 8, 2025

·

Stayed 2 nights

The hotel was right in the middle of all the things I wanted to do. Everything was walkable from the hotel, I’m so glad I picked to stay here.

10

Janice

Feb 14, 2025

·

Stayed 5 nights

Hotel is in a great spot for South bank and main area of Brisbane. The transport over the river was regular and extremely cheap, tap on tap off! Staff, room and pool area all lovely. Lots of eateries yards away on Stanley street. We enjoyed our stay and would stay there again!

10

Robyn

Apr 19, 2025

·

Stayed 1 night

Nice overnight stay before a flight the next day. Great location near train station and lots of shops and restaurants.

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AI-generated summary based on recent guest reviews

Dining

The breakfast buffet and on site restaurant receive frequent praise for quality and variety. In contrast, room service and app QR ordering are often frustrating due to delays, limited availability or cutoffs, and the lobby cafe service can be inconsistent.

Related guest reviews

8

Shaw Hua

Aug 17, 2025

·

Stayed 4 nights

Good food and nice walk closeby

6

Dana

Mar 20, 2025

·

Stayed 1 night

Unfortunately, the experience was quite disappointing for several reasons and was not value for the money paid. The staff were pleasant but there were other issues with the service. Firstly, the AI app gave incorrect information - it advised to phone the operator when there were TV issues, but the operator line was not in service. The TV had technical issues and would drop out when streaming, and turn off while watching free to air. When I tried to phone reception about the TV, no one answered the phone and I had to call the Concierge (who was lovely). I asked the AI app how to order room service and it said to dial 9 - this was not correct. When attempting to order room service, I phoned reception and room service several times with no answer. I phoned from my mobile to the external line to finally get a staff member to place my order. One of the dishes was a Chicken Caesar Salad and I requested either a hard boiled egg or no egg at all. I received a soft poached egg. This was requested due to a medical diet. The cheese platter on the dessert menu was underwhelming for the price paid - there was only one type of "dried fruit", the quince paste quantity overwhelmed the quantity of cheese. I booked this night so that my sister and I could have a relaxing night watching movies and ordering room service (which my sister had never done before). Unfortuantley, very disappointing for the Rydges brand.

10

Timothy

Aug 14, 2025

·

Stayed 7 nights

It was very walkable and attached to all the major transportation types you could ask for. This allowed my wife and I a lot of freedom of movement for dining, exploration of the city and countryside, and basically to have a wonderful time. The wonderful breakfasts kicked off our day great!

8

Katie

Jan 21, 2025

·

Stayed 1 night

A great property in a very central location. The only thing that drove me crazy was the use of QR codes to do everything that just wouldn’t work at times. It took 20 minutes to try and order room service for my daughter and there was no TV unless you downloaded a chrome casting app, then mirrored your own device off your own Netflix of similar. This was a real hassle and finally after getting it all sorted the connection kept dropping out. We travelled 5 hours and the kids just wanted to get room service and watch a movie and it was a very challenging ask!!! Not what you would expect from such a lovely hotel.

10

Kerry

Feb 22, 2025

·

Stayed 2 nights

Last minute New Years Eve stay, room was great as we had views of the fireworks. We like the bar and restaurant near the foyer. Breakfast has lots of options and yummy omelettes, caters well for my gluten intolerance. Good convenient location, would book again. Walkable to restaurants and across the new bridge to the casino side of Brisbane.

10

Amanda

Dec 24, 2023

·

Stayed 4 nights

Fantastic breakfast

8

Suzanne

Nov 19, 2023

·

Stayed 2 nights

Hotel itself is great, beds are super comfy! Would stay here again. Very convenient for the Brisbane Exhibition & Conference centre. Very close to Lagoon too. Didn’t have the hotel breakfast (Bacchus restaurant ) but did try the CBD cafe in the hotel lobby area. Food was ok but the service was absolutely awful. Every table had issues, including us. Definitely would not recommend dining here if there is more than 1 table occupied. The staff just couldn’t cope!

8

Vera

Sep 10, 2024

·

Stayed 1 night

I was unable to order room service as the app wasn’t loading. When I called to order via phone I wasn’t given clear confirmation that the order was placed. We waited around for 1.30hrs for our food in the end. I also wanted a coffee to takeaway from the cafe down stairs. When I approached the counter at 0800 on a Sunday morning I was told they weren’t doing coffee & I was offered no explanation or apology which I found very strange.

10

Briohny

May 30, 2025

·

Stayed 1 night

Excellent service from all staff, the breakfast buffet was amazing and the room was comfortable and clean.

8

Anton

Aug 1, 2024

·

Stayed 1 night

Wouldn’t take a room service order at 11:30pm despite the app saying 12:00 was close of orders and staff member was very rude about it!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $165	2 $233	3 $233
4 $149	5 $144	6 $149	7 $294	8 $388	9 $375	10 $274
11 $149	12 $247	13 $322	14 $256	15 $209	16 $220	17 $256
18 $164	19 $266	20 $332	21 $329	22 $360	23 $325	24 $363
25 $190	26 $185	27 $211	28 $323	29 $347	30 $334	31 $287

Rydges South Bank Brisbane

Prices for Rydges South Bank Brisbane

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Standard Room, 1 King Bed

Superior Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Twin Room

Suite, 1 King Bed

Guest reviews of Rydges South Bank Brisbane

Who stays here?

What guests think

Property Policies

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Security deposit

Good to know

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FAQs about Rydges South Bank Brisbane

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $195	28 $158	29 $247	30 $211