B&B HOTEL Burgos

The reception staff were indifferent. The room didn’t have the size of bed I requested. Reception didn’t pick up the phone when I called. When I was moved to another room (eventually), it too had the wrong type of bed.

That is ok for business trip

During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.

It was nothing like the photos. Old, run down, poorly cleaned, old torn curtains, rusty shower. I would never recommend this hotel nor pay this price for such an awful room.

The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.