The White Horse - A Heartwood Inn
$137
/ night
Avg. for October
Prices for The White Horse - A Heartwood Inn
Select dates to see prices and availability
$137
/ night
Avg. for October
Monthly average prices
Nightly prices at The White Horse - A Heartwood Inn average $131 in January, the cheapest month, and $178 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $131 |
| February | $140 |
| March | $135 |
| April | $141 |
| May | $163 |
| June | $178 |
| July | $171 |
| August | $146 |
| September | $164 |
| October | $137 |
| November | $145 |
| December | $137 |
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Oct · $137
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Most expensive: June (~$178)
Cheapest: January (~$131)
About this property
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.
Amenities
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. Limited parking is available onsite.
Dining
At The White Horse - A Heartwood Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 56 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at The White Horse - A Heartwood Inn in Dorking, you'll be within a 15-minute drive of Surrey Hills and Chessington World of Adventures. This hotel is 13.7 mi (22.1 km) from River Thames and 14.8 mi (23.8 km) from Hampton Court Palace.
What's nearby
Dorking Museum and Heritage Centre(0.2 miles)
Surrey Hills(1.1 miles)
Betchworth Park Golf Club(1.4 miles)
Denbies Wine Estate(1.4 miles)
Box Hill(1.8 miles)
Juniper Hall Field Centre(2.2 miles)
Polesden Lacey(4.9 miles)
Leith Hill(4.9 miles)
Leith Hill Tower(4.9 miles)
Leatherhead Museum(4.9 miles)
Bocketts Farm Park(5.2 miles)
Walton Heath Golf Club(6 miles)
KBR Headquarters(6.8 miles)
Hurtwood House(7.6 miles)
Hatchlands Park(8.5 miles)
Gatwick Airport (LGW)(14.1 miles)
Heathrow Airport (LHR)(30.6 miles)
Farnborough (FAB)(29.8 miles)
London City Airport (LCY)(53.1 miles)
Luton Airport (LTN)(59.1 miles)
Parking
Restaurant
Non-Smoking Rooms
Bicycle Rental
Golf Course (nearby)
Cycling
Location
High Street, Dorking, England, United Kingdom
Dorking Museum and Heritage Centre (0.2 miles)
Surrey Hills (1.1 miles)
Betchworth Park Golf Club (1.4 miles)
Denbies Wine Estate (1.4 miles)
Box Hill (1.8 miles)
Juniper Hall Field Centre (2.2 miles)
Room options
5
Fancy Room
1 King Bed
Sleeps 2
323 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Really Comfy Room
1 King Bed
2 Twin Beds
Sleeps 2
237 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Comfy Room
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Accessible Room
1 King Bed
2 Twin Beds
Sleeps 2
344 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Comfy Family Room
1 Queen Bed
Sleeps 2
237 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Snug Room
1 Full Bed
Sleeps 2
194 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Really Fancy Room
1 King Bed
Sleeps 3
323 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of The White Horse - A Heartwood Inn
8.8
Fabulous
Based on 1,148 verified reviews
Who stays here?
Business
27%
Couple
40%
Family
15%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, The White Horse - A Heartwood Inn is praised for stylish, comfortable rooms with thoughtful touches and a welcoming pub-restaurant ambience, alongside a central High Street location that makes shops, dining and local sights easy to reach.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews, The White Horse - A Heartwood Inn is praised for stylish, comfortable rooms with thoughtful touches and a welcoming pub-restaurant ambience, alongside a central High Street location that makes shops, dining and local sights easy to reach.
Guests frequently highlight friendly staff and small luxuries like welcome notes, fresh milk, and treats. Common drawbacks include limited on-site parking, no air conditioning making some rooms uncomfortably warm in hot weather, and occasional noise or light affecting street-facing rooms. Dining is well liked overall, though several reviews cite slow or inconsistent breakfast and occasional menu availability issues. Expect a characterful historic inn with comfort and charm, best for travellers prioritising style and location over parking and climate control.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On-site pub and restaurant are praised, and dog-friendly amenities are noted. Parking is limited (public car parks nearby), and multiple reviews mention no air conditioning making rooms warm in hot weather; some rooms are accessed via narrow, steep stairs.
Related guest reviews
10
P
May 2, 2025
·
Stayed 2 nights
Lovely property with excellent rooms and very good pub and restaurant.
Lovely property with excellent rooms and very good pub and restaurant.
8
Sasha
Jun 20, 2025
·
Stayed 2 nights
The room was fantastic, but a shame that there was no parking available considering the price - on one night we saw a man sleeping in his van in the car park. It would be good to have a system that prioritizes hotel guests for spaces over pub patrons like these.
The room was fantastic, but a shame that there was no parking available considering the price - on one night we saw a man sleeping in his van in the car park. It would be good to have a system that prioritizes hotel guests for spaces over pub patrons like these.
10
David
Oct 19, 2024
·
Stayed 4 nights
Lovely English country hotel. Excellent restaurant and lobby area. No air conditioning, so the rooms in mid-summer are very hot; fans provided but inadequate.
Lovely English country hotel. Excellent restaurant and lobby area. No air conditioning, so the rooms in mid-summer are very hot; fans provided but inadequate.
10
Jennifer
Jun 23, 2025
·
Stayed 1 night
The property and room are gorgeous! They also provided a dog bed, bowls and a lovely gift for my pup! It is a perfect English town high street pub hotel-but much better appointed than other pub stays. I would suggest staying there in cooler months as it was a bit too warm.
The property and room are gorgeous! They also provided a dog bed, bowls and a lovely gift for my pup! It is a perfect English town high street pub hotel-but much better appointed than other pub stays. I would suggest staying there in cooler months as it was a bit too warm.
10
Graham
Mar 8, 2025
·
Stayed 1 night
Great location, restaurant was superb and other options within walking distance. Only limited parking, but free parking across the road.
Great location, restaurant was superb and other options within walking distance. Only limited parking, but free parking across the road.
8
Mark
Aug 4, 2025
·
Stayed 2 nights
The room was very clean, bedding was of good quality thou I prefer not so high pillows, plenty of coffee and tea and complimentary still and sparkling water. Biggest problem is lack of space for parking, it’s on a first come first served basis and quests had to park in every small area and not in dedicated spaces, making it very tight to manoeuvre. I didn’t notice an electric charge point, not saying there isn’t one but I would enquire before booking. Staff were very friendly and helpful.
The room was very clean, bedding was of good quality thou I prefer not so high pillows, plenty of coffee and tea and complimentary still and sparkling water. Biggest problem is lack of space for parking, it’s on a first come first served basis and quests had to park in every small area and not in dedicated spaces, making it very tight to manoeuvre. I didn’t notice an electric charge point, not saying there isn’t one but I would enquire before booking. Staff were very friendly and helpful.
6
Matt
Oct 28, 2025
·
Stayed 1 night
Room was ok. No parking available. Breakfast was late opening and porridge was really poor.
Room was ok. No parking available. Breakfast was late opening and porridge was really poor.
8
Christine
Mar 26, 2025
·
Stayed 1 night
Lovely comfortable hotel right in the middle of Dorking. Lovely welcoming touches (welcome note in the room, complimentary sweet treats, fresh milk for teas etc.); very good a la carte breakfast; comfortable room with good radio and TV, and pod coffeemaker (plastic free pods); lovely toiletries in refillable bottles in bathroom; all the satgg we met were excellent. It suited usnvery well for our stay. Be aware that there are narrow and fairly steep stairs to many of the rooms, so check that out with them before staying if that's an issue for you
Lovely comfortable hotel right in the middle of Dorking. Lovely welcoming touches (welcome note in the room, complimentary sweet treats, fresh milk for teas etc.); very good a la carte breakfast; comfortable room with good radio and TV, and pod coffeemaker (plastic free pods); lovely toiletries in refillable bottles in bathroom; all the satgg we met were excellent. It suited usnvery well for our stay. Be aware that there are narrow and fairly steep stairs to many of the rooms, so check that out with them before staying if that's an issue for you
10
Neil
Sep 9, 2025
·
Stayed 1 night
Excellent hotel with really nicely appointed rooms. Very nice touch with hand made sweets in the room and great location for the local shops although on site parking is a little limited.
Excellent hotel with really nicely appointed rooms. Very nice touch with hand made sweets in the room and great location for the local shops although on site parking is a little limited.
8
Sally
Jun 21, 2025
·
Stayed 1 night
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally very clean and well presented. A few reviews mention housekeeping or maintenance lapses and occasional bathroom odours.
Related guest reviews
10
Nigel
Jun 3, 2024
·
Stayed 1 night
Great place to stay. Check in was quick,efficient and friendly. The room was spacious ,spotless and very comfortable.Had lunch in the courtyard outside which was lovely and dinner in the restaurant in the evening ,also delicious. Apparently Raymond Blanc keeps a close eye on things in the kitchen! Found all the staff very efficient and friendly.
Great place to stay. Check in was quick,efficient and friendly. The room was spacious ,spotless and very comfortable.Had lunch in the courtyard outside which was lovely and dinner in the restaurant in the evening ,also delicious. Apparently Raymond Blanc keeps a close eye on things in the kitchen! Found all the staff very efficient and friendly.
10
Katie
Nov 17, 2024
·
Stayed 1 night
Beautiful room, clean and with great amenities and excellent treats!
Beautiful room, clean and with great amenities and excellent treats!
10
Aled
Aug 31, 2025
·
Stayed 1 night
Great hotel. Room was in amazing condition and beautifully decorated
Great hotel. Room was in amazing condition and beautifully decorated
6
Karen
Jul 2, 2024
·
Stayed 2 nights
These are recently opened rooms in a pub The design of the rooms although pretty is completely impractical for a clean easily maintained hotel room The cleaning staff are awful no clean towels bins unemptied , floor unclean , sink blocked with slime and hair in short if this is going to work both staff and rooms need a professional make over
These are recently opened rooms in a pub The design of the rooms although pretty is completely impractical for a clean easily maintained hotel room The cleaning staff are awful no clean towels bins unemptied , floor unclean , sink blocked with slime and hair in short if this is going to work both staff and rooms need a professional make over
10
Albert
May 11, 2024
·
Stayed 1 night
This is a centuries old (coaching?)inn which has been sympathetically renovated. Nice touches in the room included crafted chocs and a coffee machine.
This is a centuries old (coaching?)inn which has been sympathetically renovated. Nice touches in the room included crafted chocs and a coffee machine.
10
Clive
Jul 4, 2025
·
Stayed 1 night
The Hotel was so clean the staff was so helpful and i was blown away with all the written message and the compliments was amazing it was the best Hotel i have stayed in thank you
The Hotel was so clean the staff was so helpful and i was blown away with all the written message and the compliments was amazing it was the best Hotel i have stayed in thank you
8
Josephine
May 26, 2025
·
Stayed 2 nights
Clean room with comfortable bed
Clean room with comfortable bed
8
Sally
Jun 21, 2025
·
Stayed 1 night
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
8
Nikolas
Jul 15, 2024
·
Stayed 1 night
Cute. Quiet. They left water and a few sweets. Only real issues were curtains that didnt block side light and sewer smell from bathroom.
Cute. Quiet. They left water and a few sweets. Only real issues were curtains that didnt block side light and sewer smell from bathroom.
10
jess
Nov 19, 2024
·
Stayed 1 night
Enjoyed a lovely one night stay at this beautiful hotel. Lovely room which was very clean and exceptionally comfortable. All facilities were great. Staff were very friendly and accomodating. Will definitely return.
Enjoyed a lovely one night stay at this beautiful hotel. Lovely room which was very clean and exceptionally comfortable. All facilities were great. Staff were very friendly and accomodating. Will definitely return.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are stylish and comfortable with thoughtful touches like welcome notes, treats and fresh milk, and many are spacious with comfy beds. Some snug rooms are tight with a bed against a wall, and a few front rooms face street light/noise.
Related guest reviews
10
Emily
Dec 17, 2024
·
Stayed 1 night
Very thoughtfully appointed rooms
Very thoughtfully appointed rooms
10
Aled
Aug 31, 2025
·
Stayed 1 night
Great hotel. Room was in amazing condition and beautifully decorated
Great hotel. Room was in amazing condition and beautifully decorated
10
Jonathan
Aug 19, 2025
·
Stayed 2 nights
Excellent and comfortable room, very spacious. Lovely bed and bath - thoughtful touches throughout.
Excellent and comfortable room, very spacious. Lovely bed and bath - thoughtful touches throughout.
6
David
Oct 10, 2025
·
Stayed 1 night
a double bed in a hotel should typically be accessible from both sides for guest convenience, with space to get in and out from each side, even if the bed isn't a king-size. For the best guest experience and comfort, especially for couples, there should be enough room for two people to enter and exit the bed easily without having to climb over each other or a wall, which can be a problem with a double bed if it's placed too tightly against a wall. There was also a step between room and bathroom was very dangerous in dark at night so had to leave light on. Tv didn't work. control needed new batteries which once in bed wasn't an option as far as we were concerned I had to climb over my wife 3 times during the night who has mobility issues waking her to use the bathroom which made our stay very uncomfortable
a double bed in a hotel should typically be accessible from both sides for guest convenience, with space to get in and out from each side, even if the bed isn't a king-size. For the best guest experience and comfort, especially for couples, there should be enough room for two people to enter and exit the bed easily without having to climb over each other or a wall, which can be a problem with a double bed if it's placed too tightly against a wall. There was also a step between room and bathroom was very dangerous in dark at night so had to leave light on. Tv didn't work. control needed new batteries which once in bed wasn't an option as far as we were concerned I had to climb over my wife 3 times during the night who has mobility issues waking her to use the bathroom which made our stay very uncomfortable
10
Alisdair
Jul 30, 2024
·
Stayed 1 night
Can’t fault my time at the White Horse. Food was great, room fantastic, even complimentary snacks. 10/10
Can’t fault my time at the White Horse. Food was great, room fantastic, even complimentary snacks. 10/10
8
Anne
Dec 9, 2024
·
Stayed 1 night
Good location nice and quiet room 38 at back of hotel spacious room comfy bed
Good location nice and quiet room 38 at back of hotel spacious room comfy bed
10
Steve
Jul 17, 2024
·
Stayed 1 night
It was only an overnight stay to get me closer to Goodwood festival of speed but the room was lovely and spacious and very comfortable.
It was only an overnight stay to get me closer to Goodwood festival of speed but the room was lovely and spacious and very comfortable.
10
Nigel
Nov 18, 2025
·
Stayed 1 night
The room was at the front and let in quite a bit of street lighting around the curtains
The room was at the front and let in quite a bit of street lighting around the curtains
10
Jacqueline
Oct 6, 2025
·
Stayed 1 night
We booked a snug room which was indeed snug (one side of the bed is right next to the wall) but very comfortable and beautifully decorated with lovely chocolates!
We booked a snug room which was indeed snug (one side of the bed is right next to the wall) but very comfortable and beautifully decorated with lovely chocolates!
10
Nicola
May 17, 2025
·
Stayed 1 night
Such beautiful design of the room making it warm and cosy. Thoughtful touches made it so welcoming. Loved the radio playing when I arrived, the little note and some treats. Warm lighting. Cosy bedding and earplugs. Fresh milk instead of UHT. Absolutely loved this room. The guy on reception was lovely. Couldn't fault it. Highly recommend.
Such beautiful design of the room making it warm and cosy. Thoughtful touches made it so welcoming. Loved the radio playing when I arrived, the little note and some treats. Warm lighting. Cosy bedding and earplugs. Fresh milk instead of UHT. Absolutely loved this room. The guy on reception was lovely. Couldn't fault it. Highly recommend.
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AI-generated summary based on recent guest reviews
Service
Staff are consistently friendly and welcoming, with warm check-ins and helpful teams. Breakfast and bar service can be slow or disorganised at times.
Related guest reviews
10
Nigel
Jun 3, 2024
·
Stayed 1 night
Great place to stay. Check in was quick,efficient and friendly. The room was spacious ,spotless and very comfortable.Had lunch in the courtyard outside which was lovely and dinner in the restaurant in the evening ,also delicious. Apparently Raymond Blanc keeps a close eye on things in the kitchen! Found all the staff very efficient and friendly.
Great place to stay. Check in was quick,efficient and friendly. The room was spacious ,spotless and very comfortable.Had lunch in the courtyard outside which was lovely and dinner in the restaurant in the evening ,also delicious. Apparently Raymond Blanc keeps a close eye on things in the kitchen! Found all the staff very efficient and friendly.
10
Zama-Zulu
May 20, 2025
·
Stayed 1 night
The service was to perfection all the through to my bedroom. There was even a note welcoming me personally and chocolate.
The service was to perfection all the through to my bedroom. There was even a note welcoming me personally and chocolate.
8
Chris
Oct 30, 2024
·
Stayed 1 night
I am writing to share feedback from our recent stay at the White Horse, Dorking. While there were aspects we enjoyed, certain elements of our experience did not meet our expectations. To begin on a positive note, we were truly impressed by the room itself. It was beautifully designed, comfortable, and added a sense of luxury to our stay. However, we encountered some disappointments with the dining services. The breakfast service was terribly slow; we waited a significant amount of time to be acknowledged to be seated then a further 15 minutes before our order was taken. It took 25 minutes to be served our drinks, which was just juice, and our meal was finally served 45 minutes later. When breakfast was served, one of the items was wrong but the response was that it would take another 20 minutes to replace which made us feel like an inconvenience to them. There was no communication from staff that service would take so long and overall it impacted our morning plans. Additionally, during dinner service the evening before, the one menu item my wife and I were both looking forward to was unavailable, however we weren’t told this until we tried to order. When ordering dessert we were then declined one of our choices again due to lack of availability. We believe these are areas for potential improvement, and I wanted to share this in hopes of enhancing the experience for future guests.
I am writing to share feedback from our recent stay at the White Horse, Dorking. While there were aspects we enjoyed, certain elements of our experience did not meet our expectations. To begin on a positive note, we were truly impressed by the room itself. It was beautifully designed, comfortable, and added a sense of luxury to our stay. However, we encountered some disappointments with the dining services. The breakfast service was terribly slow; we waited a significant amount of time to be acknowledged to be seated then a further 15 minutes before our order was taken. It took 25 minutes to be served our drinks, which was just juice, and our meal was finally served 45 minutes later. When breakfast was served, one of the items was wrong but the response was that it would take another 20 minutes to replace which made us feel like an inconvenience to them. There was no communication from staff that service would take so long and overall it impacted our morning plans. Additionally, during dinner service the evening before, the one menu item my wife and I were both looking forward to was unavailable, however we weren’t told this until we tried to order. When ordering dessert we were then declined one of our choices again due to lack of availability. We believe these are areas for potential improvement, and I wanted to share this in hopes of enhancing the experience for future guests.
8
Andrew
Sep 2, 2025
·
Stayed 1 night
The refurb is smart and lots of small details have been thought about. Staff were friendly and helpful.
The refurb is smart and lots of small details have been thought about. Staff were friendly and helpful.
10
James
Jun 30, 2024
·
Stayed 1 night
Late night after a flight cancelled. Attentive, cheerful and efficient staff provided solace after a very frustrating day.
Late night after a flight cancelled. Attentive, cheerful and efficient staff provided solace after a very frustrating day.
10
Kate
Aug 3, 2025
·
Stayed 1 night
Great welcome staff all smiling which is suprising what a differnce something so simple as a warm welcome can have such a positive impact.
Great welcome staff all smiling which is suprising what a differnce something so simple as a warm welcome can have such a positive impact.
8
Sally
Jun 21, 2025
·
Stayed 1 night
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
10
Shena
Oct 2, 2024
·
Stayed 1 night
Such a quaint hotel! Check in was friendly. Since there were two sets of stairs to climb with our luggage, we would have appreciated help to our room as I’m no longer a Spring chicken. This is my only complaint. There was a bright pink old fashioned radio softly playing music when we entered. A personally addressed hand written welcome card and complimentary treats and beverages provided. Two luggage racks were extremely appreciated. In our three weeks of traveling, only one other hotel provided a luggage rack. The heated towel rack in the bathroom was already on with the towels nice and warm. My favourite thing, even though we didn’t have a dog with us, was the “Stick Library” basket by the outdoor dog wash station. This hotel understands stepping up service! Even our check out was enjoyable. Wish we could have stayed longer!
Such a quaint hotel! Check in was friendly. Since there were two sets of stairs to climb with our luggage, we would have appreciated help to our room as I’m no longer a Spring chicken. This is my only complaint. There was a bright pink old fashioned radio softly playing music when we entered. A personally addressed hand written welcome card and complimentary treats and beverages provided. Two luggage racks were extremely appreciated. In our three weeks of traveling, only one other hotel provided a luggage rack. The heated towel rack in the bathroom was already on with the towels nice and warm. My favourite thing, even though we didn’t have a dog with us, was the “Stick Library” basket by the outdoor dog wash station. This hotel understands stepping up service! Even our check out was enjoyable. Wish we could have stayed longer!
10
Matt
Sep 5, 2025
·
Stayed 1 night
Even before I arrived, the Team were a bunch of legends on the customer service front, my snug room was a delight and the bed was super comfy. A top little find, would definitely recommend!
Even before I arrived, the Team were a bunch of legends on the customer service front, my snug room was a delight and the bed was super comfy. A top little find, would definitely recommend!
10
Tally
Apr 26, 2024
·
Stayed 2 nights
Excellent refurb. Great service, great food, great accommodation! Staff were very helpful and really looked after us and our needs. Nothing was too much trouble.
Excellent refurb. Great service, great food, great accommodation! Staff were very helpful and really looked after us and our needs. Nothing was too much trouble.
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AI-generated summary based on recent guest reviews
Location
Central High Street location close to shops, restaurants and local sights, with easy access to Box Hill and Denbies. Some street-facing rooms can experience early-morning noise; public parking is nearby when on-site spaces are full.
Related guest reviews
10
Lesley
Sep 10, 2024
·
Stayed 1 night
A beautiful building. Close to Box Hill for Stepping Stones Walk which is what we wanted. Also on bus route. Lovely ambience. Beautiful
A beautiful building. Close to Box Hill for Stepping Stones Walk which is what we wanted. Also on bus route. Lovely ambience. Beautiful
10
Robert
Nov 20, 2024
·
Stayed 1 night
Good Central location, public car park across the road free after 6pm until 8am, quality restaurant on site, overall nice experience, thanks.
Good Central location, public car park across the road free after 6pm until 8am, quality restaurant on site, overall nice experience, thanks.
10
Patrice
Sep 17, 2025
·
Stayed 1 night
This gem is on Main Street. Had so much character. A fabulous Pub with restaurant attached. The property was spacious and unique. The room was decorated so lovely and such personal touches and quite spacious. Staff was wonderful.
This gem is on Main Street. Had so much character. A fabulous Pub with restaurant attached. The property was spacious and unique. The room was decorated so lovely and such personal touches and quite spacious. Staff was wonderful.
6
jim
Apr 4, 2025
·
Stayed 1 night
In general this was a nice establishment to stay. However room 24 is right above the vehicle entrance to this old coaching inn which has a cobbled surface. At 5.15 we were awoke by the sound of the bin men moving wheelie bins in and out of the hotel as the room is immediately above the entrance. When they eventually stopped the general traffic kept us awake. Apart from that one side of the double bed is against the wall making going to the loo in the middle of the night a bit of an issue for someone. The food was good and at reasonable prices.
In general this was a nice establishment to stay. However room 24 is right above the vehicle entrance to this old coaching inn which has a cobbled surface. At 5.15 we were awoke by the sound of the bin men moving wheelie bins in and out of the hotel as the room is immediately above the entrance. When they eventually stopped the general traffic kept us awake. Apart from that one side of the double bed is against the wall making going to the loo in the middle of the night a bit of an issue for someone. The food was good and at reasonable prices.
10
Graham
Mar 8, 2025
·
Stayed 1 night
Great location, restaurant was superb and other options within walking distance. Only limited parking, but free parking across the road.
Great location, restaurant was superb and other options within walking distance. Only limited parking, but free parking across the road.
8
Anne
Dec 9, 2024
·
Stayed 1 night
Good location nice and quiet room 38 at back of hotel spacious room comfy bed
Good location nice and quiet room 38 at back of hotel spacious room comfy bed
10
Bradley
Apr 10, 2024
·
Stayed 1 night
Amazing property, refurb is top class with lovely rooms. High street is lovely with plenty of other pubs and restaurants nearby. If you can’t get a space in the White Horse car park there is ample parking nearby.
Amazing property, refurb is top class with lovely rooms. High street is lovely with plenty of other pubs and restaurants nearby. If you can’t get a space in the White Horse car park there is ample parking nearby.
10
Andrew
Apr 20, 2025
·
Stayed 2 nights
Fantastic place to stay and right on Dorking high street. Busy bar and great food. Recommended very highly.
Fantastic place to stay and right on Dorking high street. Busy bar and great food. Recommended very highly.
10
Martin
Aug 11, 2025
·
Stayed 1 night
After many years living in central Dorking and now living elsewhere, this is our ‘go to’ hotel when we visit family in the area. Since it’s refurbishment it is a nice place to stay and within easy walking of restaurants and shops on Dorking High Street. Parking is limited on site, but both M&S and Sainsbury’s have paid car parking and the hours are 8am - 6pm Mon - Sat. We prefer Sainsbury’s - come out of the hotel, turn left and go up the first small road on the left - it is signposted. The road curves right and then you enter the car park at the back of the shop. Avoid the short stay parking around the shop entrance. If you park on a Saturday afternoon, you pay for the few hours up till 6pm and then you can park right through to 8am on Monday morning. There are plenty of restaurants in Dorking, but our ‘go to’ ones that have been around for a very long time are Dorking Brasserie for Indian food and The New Fountain Garden for a Chinese meal. Pre drinks in the nearby the Kings Arms for both. Table reservations should be made at busy times. A nice walk from the hotel to Denbies Vineyard is available - walk across the park and enter via a footpath which starts at Yew Tree Road. A 15 - 20 min drive away is the lovely Friday Street village - very small, but with a good car park and with a bit of research you will find a circular walk via the Leith Hill tower where, last time we visited, there were drinks available from a small kiosk at the foot of the tower.
After many years living in central Dorking and now living elsewhere, this is our ‘go to’ hotel when we visit family in the area. Since it’s refurbishment it is a nice place to stay and within easy walking of restaurants and shops on Dorking High Street. Parking is limited on site, but both M&S and Sainsbury’s have paid car parking and the hours are 8am - 6pm Mon - Sat. We prefer Sainsbury’s - come out of the hotel, turn left and go up the first small road on the left - it is signposted. The road curves right and then you enter the car park at the back of the shop. Avoid the short stay parking around the shop entrance. If you park on a Saturday afternoon, you pay for the few hours up till 6pm and then you can park right through to 8am on Monday morning. There are plenty of restaurants in Dorking, but our ‘go to’ ones that have been around for a very long time are Dorking Brasserie for Indian food and The New Fountain Garden for a Chinese meal. Pre drinks in the nearby the Kings Arms for both. Table reservations should be made at busy times. A nice walk from the hotel to Denbies Vineyard is available - walk across the park and enter via a footpath which starts at Yew Tree Road. A 15 - 20 min drive away is the lovely Friday Street village - very small, but with a good car park and with a bit of research you will find a circular walk via the Leith Hill tower where, last time we visited, there were drinks available from a small kiosk at the foot of the tower.
10
Phillip
Jul 14, 2024
·
Stayed 1 night
Wonderful hotel with great pub experience located in the centre of Dorking.
Wonderful hotel with great pub experience located in the centre of Dorking.
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AI-generated summary based on recent guest reviews
Dining
Many guests praise the food, drinks and Sunday roast, and several enjoyed breakfast. Others report slow or inconsistent breakfast service, occasional unavailability of menu items and mixed value or quality.
Related guest reviews
10
P
May 2, 2025
·
Stayed 2 nights
Lovely property with excellent rooms and very good pub and restaurant.
Lovely property with excellent rooms and very good pub and restaurant.
10
Christopher
Nov 20, 2024
·
Stayed 2 nights
The room was newly refurbished so was in very good condition and the bed was very comfortable. Only downside was no control of the temperature in the room. We ate with friends in the restaurant in the evening and reviews were mixed with a vegetarian meal being unavailable although there was only a choice of 3 and no house red wine. The surroundings however were very pleasant.
The room was newly refurbished so was in very good condition and the bed was very comfortable. Only downside was no control of the temperature in the room. We ate with friends in the restaurant in the evening and reviews were mixed with a vegetarian meal being unavailable although there was only a choice of 3 and no house red wine. The surroundings however were very pleasant.
8
Chris
Oct 30, 2024
·
Stayed 1 night
I am writing to share feedback from our recent stay at the White Horse, Dorking. While there were aspects we enjoyed, certain elements of our experience did not meet our expectations. To begin on a positive note, we were truly impressed by the room itself. It was beautifully designed, comfortable, and added a sense of luxury to our stay. However, we encountered some disappointments with the dining services. The breakfast service was terribly slow; we waited a significant amount of time to be acknowledged to be seated then a further 15 minutes before our order was taken. It took 25 minutes to be served our drinks, which was just juice, and our meal was finally served 45 minutes later. When breakfast was served, one of the items was wrong but the response was that it would take another 20 minutes to replace which made us feel like an inconvenience to them. There was no communication from staff that service would take so long and overall it impacted our morning plans. Additionally, during dinner service the evening before, the one menu item my wife and I were both looking forward to was unavailable, however we weren’t told this until we tried to order. When ordering dessert we were then declined one of our choices again due to lack of availability. We believe these are areas for potential improvement, and I wanted to share this in hopes of enhancing the experience for future guests.
I am writing to share feedback from our recent stay at the White Horse, Dorking. While there were aspects we enjoyed, certain elements of our experience did not meet our expectations. To begin on a positive note, we were truly impressed by the room itself. It was beautifully designed, comfortable, and added a sense of luxury to our stay. However, we encountered some disappointments with the dining services. The breakfast service was terribly slow; we waited a significant amount of time to be acknowledged to be seated then a further 15 minutes before our order was taken. It took 25 minutes to be served our drinks, which was just juice, and our meal was finally served 45 minutes later. When breakfast was served, one of the items was wrong but the response was that it would take another 20 minutes to replace which made us feel like an inconvenience to them. There was no communication from staff that service would take so long and overall it impacted our morning plans. Additionally, during dinner service the evening before, the one menu item my wife and I were both looking forward to was unavailable, however we weren’t told this until we tried to order. When ordering dessert we were then declined one of our choices again due to lack of availability. We believe these are areas for potential improvement, and I wanted to share this in hopes of enhancing the experience for future guests.
10
Elizabeth
Sep 10, 2025
·
Stayed 2 nights
the sunday roast is a must at the white horse
the sunday roast is a must at the white horse
10
Precious
Oct 26, 2024
·
Stayed 1 night
Fantastic, quaint, & charming. Excellent service and food.
Fantastic, quaint, & charming. Excellent service and food.
10
John
Jul 19, 2025
·
Stayed 1 night
The hotel is first class, staff very friendly, my only criticism was breakfast which was hugely over priced for what you got, it’s ok the price if the portions reflected it, but it was like eating at primary school again but paying top dollar for it
The hotel is first class, staff very friendly, my only criticism was breakfast which was hugely over priced for what you got, it’s ok the price if the portions reflected it, but it was like eating at primary school again but paying top dollar for it
8
Sally
Jun 21, 2025
·
Stayed 1 night
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
Gorgeous hotel and the room (really fancy room) was very stylish. Bath is very slim and there were finger mark in the bath salts. Lovely clean bed linen and towels and a very comfy mattress. However there is no room service, service in the bar was painfully slow and breakfast service was slow. It took fifteen minutes to be noticed after I had been seated although to be fair the lovely waitress did apologise and treated me like a queen thereafter. The breakfast it self was very average - bacon was tasty but the rind was raw and it was cold; the poached eggs were almost hard boiled, and the fruit salad contained black banana and brown apple and was pretty tasteless. My top peeve though was paying £200 for a luxury night’s getaway and there was no air conditioning in the room. It was 30 degrees on check in and check out and the heat in the room was insufferable. I pay £60 to stay in a premier inn with air conditioning and a better breakfast…. That said the hotel and pub is lovely and my room was spotlessly clean and very nicely appointed. I just wouldn’t stay there in the summer…
10
Andrew
Apr 20, 2025
·
Stayed 2 nights
Fantastic place to stay and right on Dorking high street. Busy bar and great food. Recommended very highly.
Fantastic place to stay and right on Dorking high street. Busy bar and great food. Recommended very highly.
10
Robert
Jul 14, 2024
·
Stayed 2 nights
Great food, good vibe.
Great food, good vibe.
10
Hannah
Apr 22, 2024
·
Stayed 1 night
Absolutely beautiful interiors, friendly staff and little touches that make all the difference. The breakfast was delicious. I would definitely stay here again.
Absolutely beautiful interiors, friendly staff and little touches that make all the difference. The breakfast was delicious. I would definitely stay here again.
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AI-generated summary based on recent guest reviews
10
Shelley
Sep 14, 2026
·
Stayed 1 night
Lovely stay, room was very comfortable, lovely welcoming board of little treats. Real for tea and coffee. A little bit expensive, but the extra little touches made our stay. The breakfast was very good also. The staff couldn’t have been more helpful.
Lovely stay, room was very comfortable, lovely welcoming board of little treats. Real for tea and coffee. A little bit expensive, but the extra little touches made our stay. The breakfast was very good also. The staff couldn’t have been more helpful.
2
Daniel
Aug 26, 2026
·
Stayed 1 night
Whoever arranges the collection or movement of bottles/glass could it be moved from 5am in the morning. Ridiculously loud at that time of day.
Whoever arranges the collection or movement of bottles/glass could it be moved from 5am in the morning. Ridiculously loud at that time of day.
10
James
Aug 21, 2026
·
Stayed 1 night
A lovely old pub that has been fantastically refurbed, some really nice touches a great place to stay. Food in the bar is nice and breakfast is lovely.
A lovely old pub that has been fantastically refurbed, some really nice touches a great place to stay. Food in the bar is nice and breakfast is lovely.
8
Anita
Aug 1, 2026
·
Stayed 1 night
Parking was limited, at Property
Parking was limited, at Property
10
David
Jul 14, 2026
·
Stayed 1 night
Well what a suprise this was! Years ago the White Horse had a bad reputation and was considered a bit of a dive. No longer though. The current owners have turned this into a very clean, well presented and comfortable stay. The staff were efficient, friendly and courteous. The bar and dining area were clean, tidy, regularly bussed the tables. The breakfast was ample and very well presented and the same can be said for the eveing meal. The room was spacious and well maintained with nice little touches such as a welcome card and a complimentary welcome tray featuring a collection of small sweet treats - and AIRCON. I would recommend a stay at the White Horse to anyone.
Well what a suprise this was! Years ago the White Horse had a bad reputation and was considered a bit of a dive. No longer though. The current owners have turned this into a very clean, well presented and comfortable stay. The staff were efficient, friendly and courteous. The bar and dining area were clean, tidy, regularly bussed the tables. The breakfast was ample and very well presented and the same can be said for the eveing meal. The room was spacious and well maintained with nice little touches such as a welcome card and a complimentary welcome tray featuring a collection of small sweet treats - and AIRCON. I would recommend a stay at the White Horse to anyone.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The White Horse - A Heartwood Inn
Is parking available at the property?
Limited onsite parking is available, and it is free. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 16.00 per person.
Does the property allow pets?
Pets are allowed with a fee of GBP 20 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
What is the location of the property in relation to key landmarks?
The property is located in Dorking, within a 15-minute drive of Chessington World of Adventures and Dorking Museum and Heritage Centre. It is approximately 14.8 miles from Hampton Court Palace and 13.7 miles from the Thames River.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 30.00 per day, and advance request is required for confirmation. Information about cribs is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 138.43249569742585USD
- 2026-10-20: 149.46517352581787USD
- 2026-10-21: 137.0282670962448USD
- 2026-10-22: 123.83652420320892USD
- 2026-10-23: 143.56787930171203USD
- 2026-10-24: 178.01395066184998USD
- 2026-10-25: 129.88462813589476USD
- 2026-10-26: 140.1967526096573USD
- 2026-10-27: 165.05930334336853USD
- 2026-10-28: 151.7458952382202USD
- 2026-10-29: 142.42876027683258USD
- 2026-10-30: 151.7458952382202USD
- 2026-10-31: 176.38670628399657USD
- 2026-11-01: 138.12057336247253USD
- 2026-11-02: 138.43249569742585USD
- 2026-11-03: 138.43249569742585USD
- 2026-11-04: 145.08919975USD
- 2026-11-05: 138.43249569742585USD
- 2026-11-06: 165.05930334336853USD
- 2026-11-07: 229.24961574900817USD
- 2026-11-08: 125.11908759227752USD
- 2026-11-09: 138.43249569742585USD
- 2026-11-10: 151.7458952382202USD
- 2026-11-11: 151.7458952382202USD
- 2026-11-12: 138.43249569742585USD
- 2026-11-13: 151.78568522663878USD
- 2026-11-14: 202.76118236972044USD
- 2026-11-15: 123.31071569288635USD
- 2026-11-16: 142.42876027683258USD
- 2026-11-17: 151.7458952382202USD
- 2026-11-18: 151.7458952382202USD
- 2026-11-19: 138.43249569742585USD
- 2026-11-20: 158.410298644989USD
- 2026-11-21: 284.8683458970489USD
- 2026-11-22: 125.16715074660492USD
- 2026-11-23: 165.05930334336853USD
- 2026-11-24: 178.36149214485167USD
- 2026-11-25: 178.36149214485167USD
- 2026-11-26: 151.7458952382202USD
- 2026-11-27: 151.7458952382202USD
- 2026-11-28: 204.98830835514832USD
- 2026-11-29: 138.43249569742585USD
- 2026-11-30: 165.05930334336853USD
- 2026-12-01: 178.43423776724242USD
- 2026-12-02: 178.36149214485167USD
- 2026-12-03: 137.27428672760772USD
- 2026-12-04: 151.7756820612335USD
- 2026-12-05: 231.60390526177977USD
- 2026-12-06: 138.43249569742585USD
- 2026-12-07: 165.05930334336853USD
- 2026-12-08: 178.36149214485167USD
- 2026-12-09: 178.36149214485167USD
- 2026-12-10: 151.7458952382202USD
- 2026-12-11: 178.36149214485167USD
- 2026-12-12: 204.98830835514832USD
- 2026-12-13: 138.43249569742585USD
- 2026-12-14: 165.05930334336853USD
- 2026-12-15: 178.36149214485167USD
- 2026-12-16: 165.05930334336853USD
- 2026-12-17: 138.43249569742585USD
- 2026-12-18: 151.7458952382202USD
- 2026-12-19: 205.04276051751708USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 16.00 per person
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Bicycle Rental
Golf Course (nearby)
Cycling
General
Restaurant
Non-Smoking Rooms
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Activities
Golf Course (nearby)
Cycling
Outdoor Furniture
Terrace
Services
Bicycle Rental
Luggage Storage
24-Hour Front Desk
Internet
Free Wi-Fi