Courtyard by Marriott Düsseldorf Seestern

The chair for the workdesk in the room was rather low and unwieldly. Shower controls not particularly intuitive, Very convenient to the Am Seestern tram station for trips downtown. Quiet location.

Consider this a review of both the Courtyard Marriot Am SeeStern and also the courtyard marriot at the Medienhafen. I had arrived early on my check in day and was informed check in wasnt until later that afternoon. totally fine, i had had a long travel day with otherwise few issues so i explored the area surrounding the Am Seestern location. I cam back exhausted ready to check in around 2:30pm and was only then informed that my room was unavailable due to an issue with the Air Conditioning. It would have been very helpful to be informed of this before I had walked around for 4 hours. I was then given a comped taxi, for which the taxi driver did not receive adequate compensation, to the other location at Medienhafen. The other hotel for my purposes was significantly worse, it was father away from the Hauptbahnhof, had a much worse ride with many stops and a worse train and was much farther away from my intended visiting spots including the Messe for Dokomi 2026. The room was fine, i did not eat at the hotel and while the staff were polite it does seem like there was a lack of introduction for people who may not have stayed at the hotel before. there was basically no orientation or introduction and when i asked the hotel if they had some kind of first aid kit for a cut i had they did not have anything and i was forced to go to the DM in the Hauptbahnhof late at night for antiseptic and gauze. I understand problems occur but it made my stay worse to be moved.

Staff was super nice! Very helpful!

Nice hotel in quiet area close to the exhibition centre

Tired hotel, rooms and communal areas are dated and need updating. Check in took ages and no receipt provided on checkout, even though it was payable upon arrival. Wouldn't rush back as plenty of other hotels in the area