Courtyard by Marriott Düsseldorf Seestern

Staff was super nice! Very helpful!

Nice hotel in quiet area close to the exhibition centre

Tired hotel, rooms and communal areas are dated and need updating. Check in took ages and no receipt provided on checkout, even though it was payable upon arrival. Wouldn't rush back as plenty of other hotels in the area

Wi-Fi connection is very bad.

During this trip, the air conditioning in the hotel broke. Rather than fix the problem, the hotel did not bother. Their only solution was to hand out bottles of water occasionally and fans, which did nothing to solve the problem. The room was probably upwards of 90 degrees as the outside temperature was extremely hot during the stay. This made for extremely difficult sleeping and working conditions. There was no real remedy offered and no compensation for extremely poor conditions. I would never stay there again. Otherwise, the hotel was an average property -- not terrible but it wouldn't impress you. The best part of the stay was the breakfast, which was pretty good. The lack of air conditioning and sauna-like conditions, with very little concern from the staff for elderly or heat-sensitive people in the party, made everyone in the group never want to stay there again. 2/10 - do not recommend. (It would be 0/10 except for the breakfast and quiet area.)