Name: Steigenberger Icon Parkhotel Düsseldorf
Address: Königsallee 1a, Düsseldorf, North Rhine-Westphalia, Germany, Düsseldorf, North Rhine-Westphalia, DE
Price range: US$191–US$1,098 per night
Rating: 8.52

What guests think

At Steigenberger Icon Parkhotel Düsseldorf, travellers consistently highlight the prime central location and generally friendly, professional service, while dining often earns praise; overall impressions are positive across many stays, and guests appreciate the elegant, classic ambience.

Rooms are often spacious and well appointed, though a few were small, dark or dated, with some poor views or noise from events. On the downside, reviews cite housekeeping misses, slow or confused reception, billing errors, strict late checkout charges, a crowded bar, and occasional elevator outages or mixed gym and sauna experiences. Expect an elegant, centrally placed city hotel with mostly polished service and occasional rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities receive mixed feedback: guests like the terrace and note a gym and sauna on site, with the gym average for some but impressive for others. The bar can be crowded, and elevator outages were reported.

Related guest reviews

4

pascal de

11 Aug 2024

·

Stayed 1 night

Aankomst met wagen, geen parking en moest de sleutels maar achterlaten met gevolg de wagen beschadigd aan de deur. Bluts en kras schade . Ontbijt super duur : 46€/pp. Kamer is prima.

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10

Karen

4 May 2024

·

Stayed 3 nights

My weekend stay at Steinberger Icon Parkhotel was perfect! It’s a beautiful hotel. This is the perfect place to stay if you’re looking for a luxurious place to unwind after a day of hitting the shops! You are in the perfect location to partake in high-end shopping (it’s so good) and there is also a beautiful park to walk if you’re looking for some nature. You’re also right next to old town if you want to see their night life. The subway is right around the corner and it got me to the Mitsubishi Electric Halle for a concert with no problem. The hotel staff is amazing and Georgia was so helpful during my stay. The wait staff at Jones were courteous, professional and made amazing suggestions each time I had a meal there. The food is so delicious, the wine is great and you must have the dessert pastries, you will not be disappointed! Also a great place to stop in for some coffee. My room was also fantastic. The bed was comfortable and I loved the pillows Don’t miss out on the pillow menu like I did (you can buy them)! The room felt more like an apartment than a hotel room and I didn’t even have a suite. It was spacious, had the perfect closet and the bathroom was really nice. The turn down service and chocolates every night (and the macaroons that one day) were much appreciated! The workout and sauna facility is also top notch. I left feeling pampered and refreshed! You won’t be disappointed. Book your stay and enjoy!

6

Ulrike

21 Jul 2024

·

Stayed 2 nights

Beim Auschecken am Sonntag haben wir 20 min an der Rezeption angestanden, einer der beiden Aufzüge die sowieso sehr klein sind war über das Wochenende komplett ausgefallen was auch zu Staus geführt hat,für so ein Haus nicht unbedingt gut

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10

Gregory

5 Jul 2023

·

Stayed 7 nights

Wonderful hotel. Ideal location to walk everywhere. Fantastic room and gym. Loved the terrace for drinks and dinner. Lovely helpful staff.

2

Julia

22 Oct 2024

·

Stayed 1 night

Für 437€ hätte ich mehr erwartet. Die Sauna war aus, wurde erst auf Hinweis angestellt. Der TV ging nicht und wurde auch nach Hinweis nicht behoben. Roomservice unzureichend. Für den Preis sind wir anderes gewohnt.

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10

Christian

9 Apr 2024

·

Stayed 1 night

Ausgezeichnetes 5 sterne hotel. Leider war einer von zwei aufzügen außer betrieb und auf unserer etage sowie vor unserem fenster gab es bautätigkeiten. Aber die fenster sind schalldicht und es wurde alles gut gelöst. Wir kommen gerne wieder

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6

Steven

29 Sept 2024

·

Stayed 2 nights

Syntes til tider underbemandede. Kun en restaurant åben. Ingen pool.

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8

Karl

23 Jan 2026

·

Stayed 3 nights

Bra hotell och service men tyvärr var alltid hotellts bar full

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10

Brad

17 Oct 2024

·

Stayed 2 nights

Lovely hotel in a great location. Gym is average.

10

Vassiliki

29 May 2022

·

Stayed 2 nights

Alles war sehr gut, das parken war ein bischen teuer

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Cleanliness

Many guests found rooms very clean and housekeeping thorough, but several reported missed cleaning details, stained linens or odors, and sheets not changed during stays.

Related guest reviews

4

Lone Møller

27 Jan 2025

·

Stayed 3 nights

Desværre var værelset slet ikke rengjort. Overflader var fedtede. Glas/ kopper var ikke vasket af. Meget beskidt på gulvet. Ikke fyldt op med kleenex osv, Safeboks virkede ikke, måtte låse vores værdigenstande i bilen, når vi var ude af hotellet. Sengetøj blev heller ikke skiftet.

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4

Tomohide

27 Oct 2023

·

Stayed 2 nights

They didn’t prepare body shampoo. Floor heater wasn’t work. They didn’t change bed sheets 4nights. Their service was no good especially cleaning team. We should choose different hotel. This is not 5 star hotel.

10

Richard

9 May 2024

·

Stayed 2 nights

Beautiful hotel in a great location. Very friendly staff. The housekeeping staff was very thorough

4

Angelica

6 Jun 2025

·

Stayed 1 night

It was a long wait for the check-in and the young lady doing it did most of the things wrong. No one even asked to help with the luggage despite the fact that there was a staircase to the room and I had a big suitcase. The room looked dated, had a view over the fans on the yard and most of the lamps were unplugged and I had to crawl on the floor to put them in. The lock did not work so housekeeping and other staff came in 5 times when trying to dress. Next time, I will select another hotel in Düsseldorf. This was a sad experience.

10

Maryam

14 Nov 2025

·

Stayed 3 nights

I recently had the pleasure of staying at Steigenberger Icon Parkhotel Düsseldorf, and my experience was thoroughly positive. The staff demonstrated professionalism and attentiveness, ensuring a seamless and swift check-in process while addressing all my needs with care. My room was tastefully appointed, impeccably clean, and offered a comfortable ambiance that fostered relaxation. I highly recommend Steigenberger Icon Parkhotel Düsseldorf to anyone seeking a quality stay in a luxurious setting.

8

Hamid

12 May 2024

·

Stayed 2 nights

Thank you to the staff of this hotel. They provide us with replacement rooms upon our requests. Upon our arrival, the first room had towels on the floor beside the bed snd the bed sheet had stains on it. The second room had urine odor. The third room was a remodeled and an upgraded room. The hotel is in a nice area close to shopping areas. Breakfast was great. Thanks again.

10

Kathe

4 Nov 2025

·

Stayed 1 night

Clean room friendly staff

10

Ali

30 Jul 2024

·

Stayed 1 night

Perfect location, Great staff. Clean rooms. Just a very nice place to stay. Loved it!

2

Najda

27 Jan 2023

·

Stayed 2 nights

If you are considering another hotel - choose that one. İf you stay at this hotel you will be made a nervous wreck. There is no understanding of guest relations at all. The Reception staff is not interested in making the guest feel welcomed. Their attitude is "You should be happy we accepted you to stay at this hotel. There is not one good thing about this hotel. Houskeeping is terrible. We stayed at this hotel 4 nights and the glasses and cups were never replaced. Room service never answers the phone. Drinks in the mini bar are never refilled. I am a VIP by Expedia and I checked in with a Platinum Amex but nevertheless they didnt want to give me an upgrade although they offered it for an extra charge of 60.00Euros a night. After some discussions they gave the upgrade without the extra charge. But everytime we needed to correspond with the hotel staff it was very unpleasant. The whole staff needs to take lessons in guest relations immediately. They must be made aware that this is a hospitality sector - not a correctional facility.

8

Doris

29 Aug 2024

·

Stayed 1 night

Die Zimmer haben einen altertümlichen Charme. Eins unserer Zimmer hatte einen eher strengen Geruch.

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Rooms

Rooms are frequently described as comfortable, spacious and tastefully renovated with classic style. Some guests, however, received small or dark rooms, dated decor, poor views, or experienced noise from events.

Related guest reviews

8

Britta

9 Jul 2023

·

Stayed 1 night

Wir erhielten ein wunderschönes Zimmer mit Blick auf die Kö. Das Zimmer ist sehr geschmackvoll eingerichtet und renoviert. Das ebenfalls renovierte Badezimmer ist elegant und mit der ebenerdigen Dusche auch behindertengerecht. Ganz wunderbar war der niederländische Nachtportier! Leider wurden wir nachts um 1:00 Uhr und um 1:30 geweckt, da ein lautes Piepen ertönte, welches sogar vom Nachtportier am Telefon gehört wurde. Als der technische Support auf tauchte, verstummte das Geräusch…Trotzden wurde das Zimmer hell erleuchtet, um der Sache auf den Grund zu gehen. Das war sehr gewissenhaft… Leider konnten wir danach erst gegen 4.00 Uhr wieder einschlafen…..

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4

Etienne

2 Feb 2025

·

Stayed 1 night

In der Zimmerkategorie Deluxe Grand, gab es leider nur dunkle Zimmer zum Innenhof. Das erste Zimmer hatte nur ein Oberlicht. Das zweite Zimmer war besser, aber nicht wirklich einladend. Dazu kam, dass an dem Abend eine Geburtstagsfeier vom Hotel veranstaltet wurde. Die Musik ging bis um 2h nachts, teilweise so laut, dass die Gläser und Scheiben im Zimmer vibrierten. Der Hinweis an die Rezeption hat leider nur wenig Effekt gehabt. So etwas habe Ich in einem 5 Sterne nicht erwartet. Sehr enttäuschend.

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10

Istvan

24 Mar 2024

·

Stayed 4 nights

Bom quarto com boa vista e todas comodidades.

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10

Karen

4 May 2024

·

Stayed 3 nights

My weekend stay at Steinberger Icon Parkhotel was perfect! It’s a beautiful hotel. This is the perfect place to stay if you’re looking for a luxurious place to unwind after a day of hitting the shops! You are in the perfect location to partake in high-end shopping (it’s so good) and there is also a beautiful park to walk if you’re looking for some nature. You’re also right next to old town if you want to see their night life. The subway is right around the corner and it got me to the Mitsubishi Electric Halle for a concert with no problem. The hotel staff is amazing and Georgia was so helpful during my stay. The wait staff at Jones were courteous, professional and made amazing suggestions each time I had a meal there. The food is so delicious, the wine is great and you must have the dessert pastries, you will not be disappointed! Also a great place to stop in for some coffee. My room was also fantastic. The bed was comfortable and I loved the pillows Don’t miss out on the pillow menu like I did (you can buy them)! The room felt more like an apartment than a hotel room and I didn’t even have a suite. It was spacious, had the perfect closet and the bathroom was really nice. The turn down service and chocolates every night (and the macaroons that one day) were much appreciated! The workout and sauna facility is also top notch. I left feeling pampered and refreshed! You won’t be disappointed. Book your stay and enjoy!

10

Nicholas

28 Nov 2025

·

Stayed 2 nights

The hotel was beautiful, the rooms large and well appointed but most importantly, the staff were fantastic. Very helpful and friendly and the one minor issue that we had eas delay with promptly and without any issues. Highly recommended.

6

SAILA

24 Jan 2024

·

Stayed 1 night

We got “the upgrade” but room we got was SO small that we could not even fit our two suitcases in there and we could even open them properly. Also, the room was facing a flat wall which was not nice at all. This was not what we are used to get from Expedia partner hotels. Luckily we stayed one night only.

10

christian

6 Sept 2024

·

Stayed 1 night

Renovated rooms were classic, functional, and large

10

Alberto

28 Feb 2026

·

Stayed 3 nights

Localização Café da manhã Quarto confortável

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10

Juliana

19 Apr 2025

·

Stayed 2 nights

Quarto confortável e staff atenciosa

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8

Doris

29 Aug 2024

·

Stayed 1 night

Die Zimmer haben einen altertümlichen Charme. Eins unserer Zimmer hatte einen eher strengen Geruch.

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, attentive and professional, with quick check-in and managers resolving issues. Some guests experienced long waits, unhelpful or confused reception, billing mistakes, and strict late checkout fees.

Related guest reviews

4

hendrik

14 Jan 2024

·

Stayed 2 nights

No gold hotels.com knowledge, no freebies as announced by hotels.com, slow service at breakfast, no reaction when reminding on hotels.com gold status service by the reception - poor service, no explanation on wifi acces, gym, spa

10

James

4 Jul 2024

·

Stayed 1 night

Excellent welcome and superb customer service.

4

Angelica

6 Jun 2025

·

Stayed 1 night

It was a long wait for the check-in and the young lady doing it did most of the things wrong. No one even asked to help with the luggage despite the fact that there was a staircase to the room and I had a big suitcase. The room looked dated, had a view over the fans on the yard and most of the lamps were unplugged and I had to crawl on the floor to put them in. The lock did not work so housekeeping and other staff came in 5 times when trying to dress. Next time, I will select another hotel in Düsseldorf. This was a sad experience.

10

Nicholas

28 Nov 2025

·

Stayed 2 nights

The hotel was beautiful, the rooms large and well appointed but most importantly, the staff were fantastic. Very helpful and friendly and the one minor issue that we had eas delay with promptly and without any issues. Highly recommended.

6

maxim

3 Jun 2025

·

Stayed 2 nights

No courtesy late checkout. Not even for 1 hour!! I was charged 25 euro per hour!

10

Gerd

12 Dec 2023

·

Stayed 3 nights

We experienced some problems and manager went out of his way to help and rectify the situation. Thank you!

10

Jürgen

6 Oct 2024

·

Stayed 1 night

Tolles Team, hervorragender Service. Lage perfekt!

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8

laurence

23 Sept 2025

·

Stayed 3 nights

Everything was great, except reception failed to print documents my PA asked them to. And failed to give me a package that was sent to the hotel which is still pending and outstanding.

10

Elke

19 May 2025

·

Stayed 1 night

Sehr aufmerksames Personal, besonders bei Gepäck- und Parkservice!

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2

Najda

27 Jan 2023

·

Stayed 2 nights

If you are considering another hotel - choose that one. İf you stay at this hotel you will be made a nervous wreck. There is no understanding of guest relations at all. The Reception staff is not interested in making the guest feel welcomed. Their attitude is "You should be happy we accepted you to stay at this hotel. There is not one good thing about this hotel. Houskeeping is terrible. We stayed at this hotel 4 nights and the glasses and cups were never replaced. Room service never answers the phone. Drinks in the mini bar are never refilled. I am a VIP by Expedia and I checked in with a Platinum Amex but nevertheless they didnt want to give me an upgrade although they offered it for an extra charge of 60.00Euros a night. After some discussions they gave the upgrade without the extra charge. But everytime we needed to correspond with the hotel staff it was very unpleasant. The whole staff needs to take lessons in guest relations immediately. They must be made aware that this is a hospitality sector - not a correctional facility.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central and convenient for shopping on Königsallee, the Old Town, parks and public transport; most attractions are within easy walking distance.

Related guest reviews

10

Ramona

29 Mar 2024

·

Stayed 2 nights

Direkt an der Kö

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10

Adel

15 Sept 2023

·

Stayed 3 nights

It is a very convenient hotel in the middle of Düsseldorf and the staff are very friendly

10

Gerald

21 Feb 2025

·

Stayed 1 night

A great central location, presented to the highest quality.

10

Lilliana

14 Jul 2025

·

Stayed 3 nights

Düsseldorf is NOT a City in Germany to visit, unless you need to go for working or in business trip. The Steigenberger hotel is very well located, walking distance to shopping and Rhein promenade, restaurants and so. Beautifull location.

10

Rachel

13 Nov 2025

·

Stayed 2 nights

Beautiful Hotel in a Perfect location for Shopping and some great restaurants.

10

Nurdan

24 Sept 2023

·

Stayed 1 night

Excellent emplacement en plein centre pour visiter Des parcs tout autour

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10

Galina

21 Apr 2025

·

Stayed 1 night

Excellent location and service

10

Jürgen

6 Oct 2024

·

Stayed 1 night

Tolles Team, hervorragender Service. Lage perfekt!

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10

Frank

20 Jan 2026

·

Stayed 1 night

Location, location, location. Superb service, great quality. Walking distance to all shops and old town.

10

jerzy

13 Aug 2024

·

Stayed 2 nights

Excellentocation

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining receive strong praise, with several mentions of tasty meals and good room service. A few guests found one restaurant underwhelming or breakfast pricing high.

Related guest reviews

10

TsungYi

18 Sept 2025

·

Stayed 1 night

美味早餐與舒適環境

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8

Robin

20 Dec 2022

·

Stayed 1 night

Reception and porterage was great. Rooms were very good. The Jones restaurant was diasappointing. The food overcooked and the service poor

10

Abdulla

14 Jul 2024

·

Stayed 1 night

Pleasant stay, friendly helpful staff, excellent restaurant for breakfast, dinner and room service.

10

Nicole

2 Apr 2023

·

Stayed 2 nights

Great location. Friendly staff, lovely breakfast.

10

Karen

4 May 2024

·

Stayed 3 nights

My weekend stay at Steinberger Icon Parkhotel was perfect! It’s a beautiful hotel. This is the perfect place to stay if you’re looking for a luxurious place to unwind after a day of hitting the shops! You are in the perfect location to partake in high-end shopping (it’s so good) and there is also a beautiful park to walk if you’re looking for some nature. You’re also right next to old town if you want to see their night life. The subway is right around the corner and it got me to the Mitsubishi Electric Halle for a concert with no problem. The hotel staff is amazing and Georgia was so helpful during my stay. The wait staff at Jones were courteous, professional and made amazing suggestions each time I had a meal there. The food is so delicious, the wine is great and you must have the dessert pastries, you will not be disappointed! Also a great place to stop in for some coffee. My room was also fantastic. The bed was comfortable and I loved the pillows Don’t miss out on the pillow menu like I did (you can buy them)! The room felt more like an apartment than a hotel room and I didn’t even have a suite. It was spacious, had the perfect closet and the bathroom was really nice. The turn down service and chocolates every night (and the macaroons that one day) were much appreciated! The workout and sauna facility is also top notch. I left feeling pampered and refreshed! You won’t be disappointed. Book your stay and enjoy!

10

Christian

11 Sept 2025

·

Stayed 2 nights

Das Hotel überzeugt mit großartig ausgestatteten Zimmern und einer insgesamt sehr stilvollen Einrichtung. Besonders hervorzuheben sind das ausgezeichnete Frühstück, die tollen Restaurants und die gute Bar. Insgesamt eine sehr empfehlenswerte Adresse.

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10

Stig

29 Feb 2024

·

Stayed 2 nights

Et herlig opphold på et erverdig og velholdt hotell. Imponerende utsmykking, god service og fantastisk frokost!

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6

Hisaki

3 Jun 2024

·

Stayed 2 nights

朝食が美味しかった。

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10

Abdulla

18 Jul 2024

·

Stayed 1 night

Excellent location. Great restaurant for breakfast, dinner and room service. Friendly and helpful staff.

10

Andreas

31 Aug 2022

·

Stayed 2 nights

Nachdem uns im Leonardo Boutique Hotel trotz bestätigter Zimmerreservierung das Zimmer nicht nur verweigert wurde, sondern wir darüber hinaus vom Rezeptionisten noch beschimpft und bedroht wurden, waren wir in diesem Hotel wie in einer anderen Welt: Sehr freundlicher, herzlicher Empfang, immer zuvorkommendes Personal. Tolles großzügiges Zimmer. Das Frühstück ließ keine Wünsche offen. Und die Lage ist wohl die beste in Düsseldorf: sehr zentral und dennoch ruhig gelegen. Insofern war das unschöne Erlebnis im Leonardo Boutique Hotel am Ende ein Glüchsfall!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$266
February	US$296
March	US$241
April	US$300
May	US$332
June	US$252
July	US$233
August	US$263
September	US$340
October	US$531
November	US$369
December	US$271

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $320	9 $231	10 $231	11 $229	12 $212
13 $213	14 $226	15 $304	16	17 $414	18 $329	19 $216
20 $191	21 $228	22 $384	23 $332	24 $375	25 $547	26 $1,098
27 $298	28 $300	29 $334	30 $314

Su	Mo	Tu	We	Th	Fr	Sa
				1 $315	2 $644	3 $533
4 $327	5 $335	6 $510	7 $447	8 $303	9 $212	10 $219
11 $212	12 $229	13 $231	14 $242	15 $313	16 $308	17 $217
18 $209	19 $390	20 $536	21 $460	22 $414	23 $269	24 $217
25 $194	26 $235	27 $232	28 $231	29 $231	30 $219	31 $218

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Monthly average prices

About this property

Location

Guest reviews

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What guests think

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FAQs about Steigenberger Icon Parkhotel Düsseldorf

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