Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately THB 350 for adults and THB 225 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available. Details regarding pricing and arrangements can be obtained from the front desk.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is in the heart of Hat Yai, within a 10-minute walk of Odean Shopping Mall and Lee Garden Plaza, and is approximately 0.3 mi from Central Department Store.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 1177.0 per night, and advance request or confirmation is required.

Centara Hotel Hat Yai

Average nightly price at Centara Hotel Hat Yai by month, last 12 months (USD)
Month	Average price
January	$50
February	$60
March	$50
April	$57
May	$59
June	$57
July	$69
August	$77
September	$64
October	$63
November	$55
December	$66

What guests think

At Centara Hotel Hat Yai, travellers consistently praise the central, market-adjacent location and warm, helpful staff, while noting the property and rooms feel dated, with occasional damp smells, aging furnishings, and maintenance issues like stained carpets or mold.

Many find beds comfortable and rooms spacious, but some report poor soundproofing, light leakage without blackout curtains, and air conditioning controls that are limited. Cleanliness feedback is mixed, ranging from spotless rooms to bathrooms and corridors needing deeper cleaning. Breakfast and dining receive both praise for selection and halal options and criticism for instant coffee, lukewarm or repetitive items, and average restaurant fare. A practical choice for travellers seeking convenience over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site options include a pool, a spa (Cense Spa praised), and a lounge/bar with live music; guests generally enjoy these. Several reviews note the facilities feel dated.

Related guest reviews

10

Robert

Mar 13, 2025

·

Stayed 6 nights

The Centara has a great location in Central Hat Yai with many restaurants, pubs, clubs while being directly on Walking Street. The facility centre and pool were quite good, the bed and pillows were very comfortable plus the shower was really nice. The staff were absolutely great, I would return to this hotel which has exceptional value.

10

Tan

May 15, 2025

·

Stayed 5 nights

Room 1513 I have stayed at this hotel a few times and highly recommend to all my friends. I shared with my side of the toilet story. The bedding in my room was not comfy. we got backache after sleeping in the first night. it spoilt the 6D5N trip. there is no sliding door to separate the toilet and bathroom. The toilet always got wet and slippery after shower, it is quite dangerous if you are staying alone, when you slip and fall without people knowing. I hope the management will take serious view I this matter. Overall, the staffs are super polite and courteous, from front desk, Saneha Cafe, housekeeping, bellhops and not to mention the SPA at Level 7. keep up the excellent services.

10

Letitia

Jan 7, 2024

·

Stayed 4 nights

We enjoyed staying here! Very safe. They have a nice smoking area on the 6th floor as well as two restaurants and the lounge with bar where they have live music every night from 21:00-00:00. The elevator from 6floor up had to have your keycard to approve entrance onto your floor. They have a kids rooms, a pool, and a spa on the 7th floor. The pool is 1-1.45 meters. As a recommendation for children with small families you'd make a decent amount of money having pool toys for sale. There was no shop or market within 2 km that had pool toys for sale. The pool was too big for our kiddos but very nice tanning area for adults. They do have very nice security in place with cameras in hallways. Always felt safe and got to know a few of the doormen. It was fun to chat with them. All staff was very respectful and there to help you. If you need any help at all the staff is willing to try. Only problem was the QR code for the English room service menu didn't work but even though the restaurant was almost closed we came down and had dinner.

6

Mong Lee

Nov 24, 2024

·

Stayed 3 nights

The hotel is centrally located with shopping and restaurants nearby. The hotel staff were very friendly, warm and helpful, The hotel gave us free drinks every evening from 5 to 7 pm as the perk for being a Hotel.com Gold Elite member at their lounge which by the way had a nice band and singer. On the other hand, the hotel needed some updating as the furnishings and general look and feel is dated

10

Boon Chye

Apr 30, 2023

·

Stayed 3 nights

Good location and Cense Spa is excellent

6

Lo Phong La

Mar 13, 2025

·

Stayed 1 night

Decent stay with great staff, check-in and the location is nice. However, for the cost the facilities are rather dated and old.

6

Greg

Jul 21, 2025

·

Stayed 3 nights

In my opinion the lack of blockout curtains and the bathroom were below my expectations having believed the star rating and brand. The pool was closed for maintenance during my stay which didn't help with my acessment . Breakfast was ok. Great location.

8

Peter

Sep 25, 2023

·

Stayed 4 nights

Clean. Small room. Good entertainment at night

8

Dolores

May 30, 2023

·

Stayed 1 night

Buen desayuno. Restaurant mediocre. Muy buen bar

Translate

8

Anne

Feb 15, 2023

·

Stayed 1 night

Fint hotel til pengene. Med hensyn til stand, er det er ældre hotel som ikke bliver opdateret. Der var fugt i loftet og AC lugtede lidt muggent. God seng. Fin pool. Morgenmad med kæmpe udvalg meget baseret på kinesere men vi fandt et dejligt udvalg. Meget høfligt og hjælpsomt personale. God placering med street food lige udenfor døren og lidt lokal shopping. Et godt hotel for et par nætter Max.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe rooms as very clean or spotless, while others report stained carpets, damp smells, and mold in some bathrooms and corridors.

Related guest reviews

6

Mirko de

Oct 12, 2025

·

Stayed 1 night

Hotel poco curato e poco pulito

Translate

8

chow hee

May 26, 2024

·

Stayed 3 nights

Clean and tidy room. Location is good

6

Guanghui

Feb 8, 2026

·

Stayed 3 nights

Room was moldy, and outdated. AC was not temperature adjustable. Towels were very old.

8

Pierre

Feb 7, 2026

·

Stayed 1 night

Entretien de l’hôtel moyen Moquette couloir déplorable Impossible de régler climatisation intérieure chambre

Translate

10

Masnor

Oct 28, 2025

·

Stayed 3 nights

Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.

6

Dana

Feb 12, 2026

·

Stayed 1 night

La camera è la struttura sono vetuste…manca di manutenzione a 360’ Le moquette sono macchiate e usurate sia nei corridoi che in camera. Bagno pieno di macchie di muffa causa umidità…diciamo che per il prezzo non ci si può attendere nulla, ma l’impatto è tutt’altro che igienico. L’unico lato positivo è il letto comodo.

Translate

6

Kar H

Dec 4, 2023

·

Stayed 2 nights

The staff were lovely and always smiling and helpful.Evening entertainment very enjoyable.Room not so good.Bathroom small and old and room had a smell of damp.The toilet seat was loose and the were dirty marks round the door of bathroom.

10

HAZRINAH

Feb 4, 2024

·

Stayed 2 nights

Perfect place to stay when in Hatyai. Clean rooms and friendly/helpful staffs

10

MIH SHYUAN

Dec 14, 2024

·

Stayed 3 nights

Centralised location. Kim Yong Morning Market is 7mins walk away. Lee Garden Night Market is just downstairs so it is convenience to buy street food and eat in the hotel room if you cannot find any seats. Room is spacious and clean.

10

Eadric

Jun 24, 2024

·

Stayed 3 nights

Nice central hotel with a lot of amenities just a step away. Room was very clean. The room that we was given, the door was not able to close properly and slightly warped. Some maintenance is needed to the rooms

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated but often spacious, with many finding the beds comfortable. Some report street noise, limited blackout and soundproofing, aging fixtures or towels, and AC controls that cannot be adjusted.

Related guest reviews

8

Paul

Mar 30, 2025

·

Stayed 2 nights

I believe this is the best hotel on Hat Yai. It is fine, staff and service are delightful. Rooms a tad dated, bed comfortable. Noise from nightmarket but that stops 10 sharp so not end of world. Hat ayainhas nothing endearing about it, but as staging post to Koh Lipe was fine

8

Nur Azean Lee

Jul 10, 2024

·

Stayed 3 nights

Everything good. Except rooms a bit outdated. Service top notch

6

Guanghui

Feb 8, 2026

·

Stayed 3 nights

Room was moldy, and outdated. AC was not temperature adjustable. Towels were very old.

8

Kwan Seong

Jan 11, 2025

·

Stayed 1 night

Location good to stay as very near to bazaar. Unfortunately not so convenient as lobby in 6th floor. Bed comfortable & staff very friendly

8

Wonjak

Nov 10, 2025

·

Stayed 6 nights

The hotel is very old and should have been renovated. Other than that, the room and everything were perfect and the location is convenient for many dining options.

10

Boo Huat

Jan 10, 2025

·

Stayed 3 nights

Central location but property a little dated

8

Wei leng

May 20, 2025

·

Stayed 3 nights

The hotel is a bit dated. But the location is great. Although it can be a bit noise at night due to the night market. So for those who need to sleep early and is sensitive to sound u might want to consider another hotel or another facing. The staffs there are all excellent and helpful. Which is a plus point for this hotel.

6

Ronnie

Apr 8, 2025

·

Stayed 2 nights

Hotel is old, poor sound proof and no blackout curtains. Location is good and convenient

6

Greg

Jul 21, 2025

·

Stayed 3 nights

In my opinion the lack of blockout curtains and the bathroom were below my expectations having believed the star rating and brand. The pool was closed for maintenance during my stay which didn't help with my acessment . Breakfast was ok. Great location.

10

Eadric

Jun 24, 2024

·

Stayed 3 nights

Nice central hotel with a lot of amenities just a step away. Room was very clean. The room that we was given, the door was not able to close properly and slightly warped. Some maintenance is needed to the rooms

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and attentive across departments, with many repeat guests. A few issues include unexpected late-checkout charges and room placement requests not fully honored.

Related guest reviews

10

khani

Nov 8, 2023

·

Stayed 5 nights

My 1st time in Hat Yai. I choose this hotel because of the location and good reviews of customer service is good. I have very helpful staff, Kansinee, she helps me with international call to my bank since I have so much issue try to do cash advance. She is very helpful with scheduling taxi for me to the airport. All of the staffs are friendly and helpful with what you need and have questions about. If I visit Hat Yai again I will stay at Centara hotel again.

10

Fumin

Nov 17, 2025

·

Stayed 3 nights

Had a very nice experience during our stay at Centara. From the concierge to reception to housekeeping, the service was top notch. Will be back again. Once again Thank you.

10

Christain T

Jul 27, 2025

·

Stayed 3 nights

The staff here is simply the best. Nan, Chumpunuch, Suchada, Preeda were especially the best. But the luggage and elevator staff were excellent as well. As long as the staff is this good, I will always come here.

10

Masnor

Oct 28, 2025

·

Stayed 3 nights

Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.

4

NG

May 2, 2024

·

Stayed 3 nights

unhappy about the room arrangement for not following my request. i was told that they were given 2 rooms with different name and without any request. therefore they did not know what is my request. my brother and sister in law were 83 and 85 and i would like the room to be near. they only can give me the same floor when i check in at the counter. Room 1210 and 1222. both rooms area far end.

10

Punnada

Oct 8, 2024

·

Stayed 3 nights

Excellent service

6

STEPHEN

May 27, 2024

·

Stayed 1 night

The hotel and location itself are fine However - I had an evening flight so asked a week in advance for a late checkout. I got a reply that this would be ok subject to availability but there could be a fee. I regret not asking for details on that fee because on the day they charged me 2700 baht extra for the late checkout. This seemed excessive and was more than I had paid for the room in the first place. I had no choice but to pay this to be ready for the evening flight. I checked out around 17:00. Had I been notified with what the late check out fee in advance when I messaged the hotel, then I could have made alternate plans.

10

MAY CHEE

Apr 30, 2024

·

Hotel staffs front desk very pleasant and helpful when in need for information or help and the concierge guy too. Front desk female staff on 27th April morning even help us to arrange Grab to the airport after our hotel breakfast check out to reach safely to the international airport,excellent service Centara hat yai.Night market daily with street foods and vendors just outside ,opposite the hotel and eateries markets in the day are all walking distance near Centara .

10

Nur Azean Lee

Jan 10, 2023

·

Stayed 19,366 nights

Excellent location, excellent staff. The porter deserves special mention - so helpful and courteous.

8

BEE LUAN

Sep 28, 2025

·

Stayed 3 nights

All staff are friendly & helpful. Very good location

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Exceptionally central and convenient for markets, food stalls, shops, nightlife, and transport. Some reviewers mention street noise at night.

Related guest reviews

10

Mee Wan

Apr 14, 2023

·

Stayed 3 nights

Very good location. Easy going shopping, food and massage.

8

Christopher

Sep 6, 2025

·

Stayed 1 night

Location was excellent. Plenty of shops and within the night market.

8

GIOK BENG

Jan 16, 2023

·

Stayed 19,367 nights

Convenient location

10

AMIN NUR HAJJAR

Jul 18, 2025

·

Stayed 2 nights

Except it was located in the busy district but what we like about this hotel is location and the factor that is accessible to everywhere and most of the drivers know where the hotel is located.

8

Mathieu

Feb 3, 2025

·

Stayed 2 nights

Conviently located right downtown in the middle of all the action

8

Mathieu

Feb 17, 2025

·

Stayed 3 nights

Located right downtown Convenient in the middle of the action

10

Boo Huat

Jan 10, 2025

·

Stayed 3 nights

Central location but property a little dated

10

Amy

Jan 24, 2026

·

Stayed 2 nights

The hotel is very convenient located close to restaurants and everything. Kimyong Market is short distance to walk. Breakfast has all types of local foods to consume.

8

Wei leng

May 20, 2025

·

Stayed 3 nights

The hotel is a bit dated. But the location is great. Although it can be a bit noise at night due to the night market. So for those who need to sleep early and is sensitive to sound u might want to consider another hotel or another facing. The staffs there are all excellent and helpful. Which is a plus point for this hotel.

10

MIH SHYUAN

Dec 14, 2024

·

Stayed 3 nights

Centralised location. Kim Yong Morning Market is 7mins walk away. Lee Garden Night Market is just downstairs so it is convenience to buy street food and eat in the hotel room if you cannot find any seats. Room is spacious and clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several enjoyed the selection, local dishes, halal options, and value, while others cited instant coffee, diluted juice, repetitive items, and lukewarm food. The lounge/bar is well liked.

Related guest reviews

8

Vivy

Jan 5, 2024

·

Stayed 1 night

Great location Great breakfast

6

Paul

Jan 19, 2026

·

Stayed 1 night

Hotel is tired. Average three star. Stank of damp, water smelt rusty. Breakfast had only instant coffee. Juice was squash. Limited choice. Not worth the money. Hotel felt like what that hotel in North Korea would be like. The one that was built and is empty and weird

8

Wan Young

Oct 9, 2024

·

Stayed 2 nights

장점 1. 시장 바로 옆이라 매우 편리 2. 직원들이 전반적으로 친절함 3. 가격대비 조식 뷔페의 질이 우수 단점 1. 건물이 오래됨(크게 나쁘지는 않음)

Translate

10

Lay Choo,

Nov 26, 2025

·

Stayed 3 nights

Everything was good, including the breakfast spread

10

brian

Feb 3, 2023

·

Stayed 2 nights

Cheap and good breakfast

10

Letitia

Jan 7, 2024

·

Stayed 4 nights

We enjoyed staying here! Very safe. They have a nice smoking area on the 6th floor as well as two restaurants and the lounge with bar where they have live music every night from 21:00-00:00. The elevator from 6floor up had to have your keycard to approve entrance onto your floor. They have a kids rooms, a pool, and a spa on the 7th floor. The pool is 1-1.45 meters. As a recommendation for children with small families you'd make a decent amount of money having pool toys for sale. There was no shop or market within 2 km that had pool toys for sale. The pool was too big for our kiddos but very nice tanning area for adults. They do have very nice security in place with cameras in hallways. Always felt safe and got to know a few of the doormen. It was fun to chat with them. All staff was very respectful and there to help you. If you need any help at all the staff is willing to try. Only problem was the QR code for the English room service menu didn't work but even though the restaurant was almost closed we came down and had dinner.

10

Amy

Jan 24, 2026

·

Stayed 2 nights

The hotel is very convenient located close to restaurants and everything. Kimyong Market is short distance to walk. Breakfast has all types of local foods to consume.

10

Keli

Apr 6, 2025

·

Stayed 3 nights

breakfast options pretty standard, but the soup/noodles changes every day. i like that all amenities are covered (i.e. hairdryer, shampoo, body wash, body lotion, handwash, towels of all sizes, disposable bedroom slippers, toothbrush, toothpaste, shower cap, etc). staff have good command of english here, extremely polite and their hospitality is top notch with excellent service.

8

Suan Choo

Jan 18, 2023

·

Stayed 19,374 nights

Need to upgrade! Breakfast is so so this time.Food is not hot n not much variety everyday the same food need to improve. Staff are friendly n helpful.

8

Dolores

May 30, 2023

·

Stayed 1 night

Buen desayuno. Restaurant mediocre. Muy buen bar

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $58	3 $42	4 $41	5 $41	6 $71	7 $96
8 $85	9 $46	10 $42	11 $35	12 $35	13 $68	14 $68
15 $38	16 $42	17 $39	18 $47	19 $50	20 $69	21 $69
22 $44	23 $44	24 $37	25 $37	26 $37	27 $64	28 $65
29 $36	30 $37

Su	Mo	Tu	We	Th	Fr	Sa
		1 $43	2 $39	3 $37	4 $69	5 $69
6 $42	7 $50	8 $41	9 $38	10 $55	11 $65	12 $65
13 $54	14 $47	15 $47	16 $52	17 $47	18 $65	19 $65
20 $55	21 $47	22 $47	23 $47	24 $69	25 $77	26 $85
27 $54	28 $54	29 $54	30 $94	31 $94

Centara Hotel Hat Yai

Prices for Centara Hotel Hat Yai

Monthly average prices

About this property

Location

Room options

Room, 1 Bedroom (Residence, King)

Deluxe Room, 2 Twin Beds (Premium Deluxe)

Superior Studio, 2 Twin Beds

Executive Suite, 1 King Bed

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed (Premium Deluxe)

Superior Room, 2 Twin Beds

Premier Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Superior Room, 1 King Bed

Superior Studio, 1 King Bed

Guest reviews of Centara Hotel Hat Yai

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Centara Hotel Hat Yai

Considering this hotel for your Hat Yai trip?

Prices for upcoming dates