Name: Golden Crown Grand Hotel
Address: 42-44 Niphat-Uthit 3 Rd., Hatyai, Songkhla, Downtown Hat Yai, Hat Yai, Thailand, Hat Yai, Songkhla Province, TH
Price range: $26–$56 per night
Rating: 8.07

What guests think

At Golden Crown Grand Hotel, travellers consistently praise the central, walkable setting near Kim Yong Market and Lee Garden, while overall experiences vary, ranging from satisfied repeat stays to occasional complaints about aging conditions.

Rooms are often spacious with strong air-conditioning and comfortable beds, though a few note dated interiors, soft or limited pillows, and intermittent hot water. Cleanliness feedback is mixed, with some finding rooms clean while others report dust and incomplete housekeeping. Staff are frequently described as friendly and helpful, yet guests mention occasional delays, charges for small requests, and inconsistent front-desk assistance. Expect a convenient base with straightforward comforts rather than luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basement parking is available and convenient. Parts of the property feel dated, and in-room toiletries can be limited or low quality.

Related guest reviews

8

Joo Chen

Aug 3, 2023

·

Stayed 2 nights

Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.

10

isnel aljanatul mawa

Sep 2, 2022

·

Stayed 2 nights

the location is superb. surrounding attraction mostly is walking distance n easy access. hotel itself is confirmable even its a bit old from other hotel. but i would recommend this hotel tho.

10

stanley

Dec 6, 2022

·

Stayed 19,332 nights

Hotels is Nice and good customer service and have a good car park . Near nights market. And Kim yong market

8

Christain T

Aug 2, 2024

·

Stayed 2 nights

Great rooms and building. Excellent location. The reception staff could have been a touch more friendly, but they were fine. I really liked this place.

6

Boboy

Dec 4, 2024

·

Stayed 2 nights

Overall, I would rate it as 3 stars. The location was convenient as it was centralized, with all shops and markets within walking distance. However, I wish to highlight that guests need to prepare their own toiletries such as shampoo, soaps, and toothpaste as they are not provided by the hotel. Additionally, the quality of the shampoo and soap provided was low.

6

LAY LAY

Apr 11, 2023

·

Stayed 2 nights

Location-wise, this hotel is ideal due its proximity to Kim Yong market and the Lee Garden Plaza area. The facilities are a bit aged with the same design and furniture from 30 years ago when we stayed. However, this is still acceptable. What is NOT acceptable is the housekeeping service. We stayed two nights and on the second day, the housekeeping staff just replenished the toiletries WITHOUT cleaning the bathroom. The soap tray still had the leftover soap scum and the new sanitary bag was placed over it with the mini bottles of bath wash and shampoo on top. The area around the wash basin was still wet and not wiped off. Except for the housekeeping staff, the other frontliners (reception and bellboy) were okay.

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Cleanliness

Mixed reports: some guests found rooms clean, while others cited dust and incomplete housekeeping; towels were sometimes replaced despite reuse requests.

Related guest reviews

8

Christian

Nov 17, 2025

·

Stayed 2 nights

Good location, the room is also clean and nice

8

Chong Cin

Sep 16, 2024

·

Stayed 2 nights

Clean unit and walking distance to KimYong market. Easy to find good foods and safe as well.

8

Joo Chen

Aug 3, 2023

·

Stayed 2 nights

Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.

8

Mei Lai

Mar 30, 2023

·

Stayed 3 nights

Housekeeping well done Aircon bathroom all very well Bellboy friendly helpful Frontdesk reception friendly but some not well in comunicate

8

David

Jul 23, 2024

·

Stayed 2 nights

Good clean inexpensive city hotel. In a central location.

4

Anushia

Jan 4, 2024

·

Stayed 3 nights

Rooms were not cleaned well. The Junior Suite was dusty, the moment we entered into the room, we started sneezing. The sofa was extremely dusty and the wardrobe. You can actually see the dust layer on the sofa. I requested for an extra towel and the housekeeping said it was chargeable! The breakfast was out. Food served was cold, there were no warmers under the serving dish.

10

Ralph

Dec 24, 2023

·

Stayed 3 nights

Placed towels on rack to be reused but they were replaced anyway. Need to be more eco friendly!

6

LAY LAY

Apr 11, 2023

·

Stayed 2 nights

Location-wise, this hotel is ideal due its proximity to Kim Yong market and the Lee Garden Plaza area. The facilities are a bit aged with the same design and furniture from 30 years ago when we stayed. However, this is still acceptable. What is NOT acceptable is the housekeeping service. We stayed two nights and on the second day, the housekeeping staff just replenished the toiletries WITHOUT cleaning the bathroom. The soap tray still had the leftover soap scum and the new sanitary bag was placed over it with the mini bottles of bath wash and shampoo on top. The area around the wash basin was still wet and not wiped off. Except for the housekeeping staff, the other frontliners (reception and bellboy) were okay.

8

Eldrick

Nov 25, 2023

·

Stayed 4 nights

I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?

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Rooms

Rooms are generally spacious and comfortable with powerful air-conditioning; some guests mention dated decor, soft or too-few pillows, and inconsistent hot water.

Related guest reviews

8

Linda Henrietta

Nov 27, 2023

·

Stayed 2 nights

Comfortable beds. Not enough pillows, should have 2 pillows each bed. Convenient location. Bellboy/concierge very helpful Thank you for your service

8

Joo Chen

Aug 3, 2023

·

Stayed 2 nights

Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.

10

Kridchanon

Dec 18, 2021

·

Stayed 2 nights

น้ำในห้องน้ำไม่ค่อยร้อน\u200b เสียดายค่ะ นอกนั้นดีค่ะ

Translate

10

Foo

Jan 27, 2025

·

Stayed 7 nights

Stayed in this hotel 3 to 4 times yearly, convenient and spacious.

10

isnel aljanatul mawa

Sep 2, 2022

·

Stayed 2 nights

the location is superb. surrounding attraction mostly is walking distance n easy access. hotel itself is confirmable even its a bit old from other hotel. but i would recommend this hotel tho.

8

Christain T

Aug 2, 2024

·

Stayed 2 nights

Great rooms and building. Excellent location. The reception staff could have been a touch more friendly, but they were fine. I really liked this place.

8

TAY

Apr 4, 2023

·

Stayed 3 nights

Items to improve is the pillow that is way too soft. Just my opinion

2

Wesley

Aug 17, 2024

·

Stayed 1 night

The room I was assigned was not as pictured, very old inside and floor is coming apart. Looked very old inside . Today when checking out I had No hot water . I paid 43 u.s. dollars a night for this place… not up to that standard. Staff was friendly .

10

Foo

Mar 29, 2024

·

Stayed 5 nights

Ive been staying in this hotel since 2019 when I visited Hatyai 3 times every year. Its not considered 5 stars,but room is spacious and location is very good. With Kim Yong market a short distance away,Lee Gardens is 10 minutes walk. Overall,worth the stay.

10

Kian Lam

Oct 13, 2025

·

Stayed 2 nights

Friendly staff, powerful aircon in room,

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Service

Often praised as friendly and helpful, but there are reports of check-in delays, strict or unexpected charges, and inconsistent front-desk assistance.

Related guest reviews

4

Lai Sim

Nov 7, 2023

·

Stayed 3 nights

The front counter staff was very unhelpful. On my arrival, i asked to change 1,000 bathto snaller denomination in order to pay for grab. The staff said evening not much small note. You come tomorrow morning. Next morning, i tried, was told no small note available. Is the hotel so short of small note? Just 1,000 bath only. Very poor customer service. There is no local map in the lobby for the tourist. I would not want to stay in this hotel on my next visit

8

SK

May 22, 2025

·

Stayed 3 nights

One small teaspoon was missing, and they charged me TB50 which is exorbitant!!!

8

Christain T

Aug 2, 2024

·

Stayed 2 nights

Great rooms and building. Excellent location. The reception staff could have been a touch more friendly, but they were fine. I really liked this place.

10

Susie

Jan 18, 2024

·

Stayed 3 nights

Check in time is 2.00pm but was delayed due to room cleaning. Maybe while waiting for the room to be ready, the hotel can prepare some welcome drink and snacks. That would improve the service level.

10

Queenie

Feb 5, 2024

·

Stayed 4 nights

I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊

6

Tan Chin

Nov 17, 2023

·

Stayed 4 nights

Just abit late check out . Hotel charge for extra fee Good day

10

Jennifer

Apr 23, 2023

·

Stayed 4 nights

Staff and service excellent. No negative comments whatsoever

10

Kian Lam

Oct 13, 2025

·

Stayed 2 nights

Friendly staff, powerful aircon in room,

4

Anushia

Jan 4, 2024

·

Stayed 3 nights

Rooms were not cleaned well. The Junior Suite was dusty, the moment we entered into the room, we started sneezing. The sofa was extremely dusty and the wardrobe. You can actually see the dust layer on the sofa. I requested for an extra towel and the housekeeping said it was chargeable! The breakfast was out. Food served was cold, there were no warmers under the serving dish.

8

Eldrick

Nov 25, 2023

·

Stayed 4 nights

I ok in overall and cleaning staff are fine abd polite. Is my 2nd time stay so all is acceptable however, I'm not comfortable why they can't pass me 2 access cards but only one and also have to charge me if I request to check out at 1pm during the last day, during my 1st stay earlier I check out at 7am but didn't ask for refund right?

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AI-generated summary based on recent guest reviews

Location

Widely praised as central and walkable to Kim Yong Market and Lee Garden, with easy access to shopping and markets; one review noted it felt a bit farther from the main shopping area. Some appreciated quieter nights despite the central area.

Related guest reviews

8

buan tzu

Aug 15, 2024

·

Stayed 1 night

location is a little far from the central shopping area though,

6

Doreen

Mar 2, 2023

·

Stayed 1 night

The walking distance to kim yong market. Short walking distance to shopping place and restaurants

8

Joo Chen

Aug 3, 2023

·

Stayed 2 nights

Very good location. Parking within the hotel basement- parking entrance at the side of the building. A parking attendant will help with the parking and issue a parking slip which is to be validated at the front-counter upon check in. This validated slip is needed when one wants to drive away. Large room, clean, good hot and cold water with good water pressure. Recommended.

10

NG EE

Mar 25, 2023

·

Stayed 4 nights

Easy access to shopping area

10

Foo

Oct 14, 2025

·

Stayed 8 nights

Nearby a lot of shops and market, very convenient

10

Queenie

Feb 5, 2024

·

Stayed 4 nights

I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊

10

Foo

Mar 29, 2024

·

Stayed 5 nights

Ive been staying in this hotel since 2019 when I visited Hatyai 3 times every year. Its not considered 5 stars,but room is spacious and location is very good. With Kim Yong market a short distance away,Lee Gardens is 10 minutes walk. Overall,worth the stay.

10

Samantha

Mar 30, 2024

·

Stayed 4 nights

In the heart of shopping district. Love it!

10

Foo

Feb 5, 2026

·

Stayed 8 nights

Convenient with alot of shops nearly

8

Suzie

Dec 2, 2024

·

Stayed 3 nights

Good location which Kim Yong Market just nearby and walkable to Lee Garden Night Market area

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent, ranging from an amazing buffet to reports of cold food. No other on-site dining details are consistent in the reviews.

Related guest reviews

10

Queenie

Feb 5, 2024

·

Stayed 4 nights

I booked this hotel for my mom to stay for 5 days 4 nights. She absolutely enjoyed her stay and the breakfast buffet was amazing according to her. She also mentioned that the location was centralized but away from the bustling side so she had very peaceful and quiet rest at night. Thank you so much for your excellent customer service and making my mom so happy throughout her stay. 😊

4

Anushia

Jan 4, 2024

·

Stayed 3 nights

Rooms were not cleaned well. The Junior Suite was dusty, the moment we entered into the room, we started sneezing. The sofa was extremely dusty and the wardrobe. You can actually see the dust layer on the sofa. I requested for an extra towel and the housekeeping said it was chargeable! The breakfast was out. Food served was cold, there were no warmers under the serving dish.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$28
February	$26
March	$28
April	$29
May	$32
June	$33
July	$34
August	$42
September	$33
October	$32
November	$32
December	$27

Su	Mo	Tu	We	Th	Fr	Sa
				1 $29	2 $34	3 $34
4 $35	5 $29	6 $29	7 $28	8 $30	9 $37	10 $37
11 $29	12 $37	13 $54	14 $49	15	16 $56	17 $38
18 $31	19 $33	20 $29	21 $28	22 $29	23 $36	24 $47
25 $34	26 $28	27 $26	28 $28	29 $28	30 $37	31 $36

Golden Crown Grand Hotel

Prices for Golden Crown Grand Hotel

Monthly average prices

About this property

Location

Room options

Superior Twin Room

Superior Double Room

Guest reviews of Golden Crown Grand Hotel

Who stays here?

What guests think

Property Policies

FAQs about Golden Crown Grand Hotel

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $32	21	22 $39	23 $29	24 $26	25 $28	26 $35
27 $29	28 $31	29 $28	30 $29