Grand Star Hotel Bosphorus & Spa
US$79
/ night
Avg. for September
Prices for Grand Star Hotel Bosphorus & Spa
Select dates to see prices and availability
US$79
/ night
Avg. for September
Monthly average prices
Nightly prices at Grand Star Hotel Bosphorus & Spa average US$45 in the cheapest month (March) and US$94 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$46 |
| February | US$47 |
| March | US$45 |
| April | US$53 |
| May | US$64 |
| June | US$56 |
| July | US$53 |
| August | US$63 |
| September | US$79 |
| October | US$81 |
| November | US$67 |
| December | US$94 |
J
F
M
A
M
J
J
A
Sept · US$79
S
O
N
D
Most expensive: December (~US$94)
Cheapest: March (~US$45)
About this property
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Grab a bite at AQUA, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 118 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.
Location
A stay at Grand Star Hotel Bosphorus & Spa places you in the heart of Istanbul, steps from Taksim Square and Istiklal Avenue. This hotel is 0.6 mi (0.9 km) from Bosphorus and 0.6 mi (1 km) from Tupras Stadium.
What's nearby
Taksim Square(0.1 Miles)
Istiklal Avenue(0.1 Miles)
Ataturk Cultural Center(0.1 Miles)
Istanbul Technical University(0.4 Miles)
Bosphorus(0.6 Miles)
Tupras Stadium(0.6 Miles)
Galataport(0.6 Miles)
Acibadem Taksim Hospital(0.7 Miles)
Dolmabahçe Palace(0.8 Miles)
Istanbul Congress Center(0.8 Miles)
Pera Palace Hotel(0.9 Miles)
Lutfi Kirdar Convention and Exhibition Centre(1 Miles)
Galata Tower(1.1 Miles)
City's Nişantaşı Shopping Center(1.3 Miles)
Istanbul Cruise Ship Terminal(1.3 Miles)
Istanbul Sabiha Gokcen Intl. Airport (SAW)(25.9 Miles)
Istanbul Airport (IST)(24.5 Miles)
Airport shuttle
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning
Location
Siraselviler Cad. No:45 Taksim, Cihangir, Istanbul, Türkiye
Taksim Square (0.1 Miles)
Istiklal Avenue (0.1 Miles)
Ataturk Cultural Center (0.1 Miles)
Istanbul Technical University (0.4 Miles)
Bosphorus (0.6 Miles)
Tupras Stadium (0.6 Miles)
Room options
17
Superior Sea View Room with Balcony
Room details
2 Single Beds
1 Double Bed
and 1 Single Bed
Sleeps 3
269 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
7
Deluxe Room
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
301 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Standard Double Or Twin Room
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
226 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Club Basement Connection Room
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 5
431 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Superior Double Or Twin Room City View
Room details
1 Double Bed
Sleeps 2
269 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Deluxe Studio
Room details
2 Large Double Beds
and 1 Single Bed
Sleeps 5
538 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Club Double Or Twin Room, 1 Double Or 2 Twin Beds, Ground Floor
Room details
1 Double Bed
2 Single Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
9
Family Suite, 2 Bedrooms, Connecting Rooms, Sea View
Room details
1 Double Bed
and 3× Single Beds
Sleeps 5
BalconyAir ConditioningHeatingWi-Fi (Free)
18
Superior Double Or Twin Sea View
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
269 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Deluxe Suite
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
500 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
7
Triple Room
Room details
3× Single Beds
1 Double Bed
and 1 Single Bed
Sleeps 3
301 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Grand Star Hotel Bosphorus & Spa
6.8
Pleasant
Based on 632 verified reviews
Who stays here?
Business
26%
Couple
22%
Family
26%
Group
18%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Grand Star Hotel Bosphorus & Spa, travellers often praise the convenient location, but many describe an uneven stay, with recurring elevator problems and cleanliness concerns that range from shabby maintenance to reports of pests and unpleasant odours.
Read moreWas this helpful?
What guests think
At Grand Star Hotel Bosphorus & Spa, travellers often praise the convenient location, but many describe an uneven stay, with recurring elevator problems and cleanliness concerns that range from shabby maintenance to reports of pests and unpleasant odours.
Room quality varies widely, with some guests getting spacious or comfortable rooms, while others report small, noisy, or basement-level rooms with poor Wi-Fi and dated furnishings. Service feedback is mixed, with multiple complaints of rudeness, slow or unhelpful responses, and check-in delays, though a few reviewers found staff polite or welcoming. Breakfast is frequently described as basic with limited choice, and a few mention hygiene issues or pool and restaurant experiences that do not match photos or expectations. Expect a great location but inconsistent comfort and reliability.
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AI-generated summary based on recent guest reviews
Facilities
Elevators are a recurring problem, often broken, crowded, or very small; several guests also cite pool rules or appearance not matching expectations and a lack of promised luggage storage.
Related guest reviews
2
Rahim
24 Apr 2025
·
Stayed 5 nights
Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk.
Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk.
2
Saad
6 Sept 2025
·
Stayed 4 nights
Elevator and internet wasn’t working
Elevator and internet wasn’t working
2
Imad
12 Sept 2025
·
Stayed 6 nights
They remove coffee from our hands after breakfast time ends, without permission! In addition a staff name Amareye was shouting on kids and us because they were swimming and shouted when we told her we will report this. Management didnt do anything about this, it was my 6th visit to this Hotel and its now over i will not book again and i dont recommend at all due to their staff behavior
They remove coffee from our hands after breakfast time ends, without permission! In addition a staff name Amareye was shouting on kids and us because they were swimming and shouted when we told her we will report this. Management didnt do anything about this, it was my 6th visit to this Hotel and its now over i will not book again and i dont recommend at all due to their staff behavior
2
Talha
21 Jul 2025
·
Stayed 1 night
Looked like a warzone. Dirty. Very deceptive. My children were rejected from the pool because of their age. My reservation clearly stated that children above 5 years are allowed and below 13 need a parent to watch them. The next morning they said that it was a 18+ years plus pool. They couldn't provide any info on where it stated that kids are not allowed. Elevators not working. Looked like a building site. Torches on the roof. Not safe.
Looked like a warzone. Dirty. Very deceptive. My children were rejected from the pool because of their age. My reservation clearly stated that children above 5 years are allowed and below 13 need a parent to watch them. The next morning they said that it was a 18+ years plus pool. They couldn't provide any info on where it stated that kids are not allowed. Elevators not working. Looked like a building site. Torches on the roof. Not safe.
8
Amin
12 Oct 2025
·
Stayed 3 nights
Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room
Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room
8
Raqif
16 Aug 2025
·
Stayed 3 nights
Be careful. It is not 4 stars hotel. It is maximum 2 stars hotel. So noisy, can’t find normal internet in the room and all elevators are broken. No one help us for exit. Shame on them…
Be careful. It is not 4 stars hotel. It is maximum 2 stars hotel. So noisy, can’t find normal internet in the room and all elevators are broken. No one help us for exit. Shame on them…
4
mohamed
14 Jun 2025
·
Stayed 3 nights
Pas vraiment j'attendais mieux que ca Côté piscine pas comme les photos qu'il sont dans le site
Pas vraiment j'attendais mieux que ca Côté piscine pas comme les photos qu'il sont dans le site
2
Mohamed
17 Aug 2025
·
Stayed 4 nights
Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.
Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.
4
Mohamed
21 Sept 2025
·
Stayed 6 nights
Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.
Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.
4
Jae Seong
30 Oct 2025
·
Stayed 7 nights
In my booking details, there is a service for keeping luggage, but they said they don’t have any spaces for it.. it is so bad!! So i needed to carry luggage to 8:00 pm my bus time after checking out!!
In my booking details, there is a service for keeping luggage, but they said they don’t have any spaces for it.. it is so bad!! So i needed to carry luggage to 8:00 pm my bus time after checking out!!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness draws frequent complaints, including dirty rooms, bad smells, mold, and reports of bed bugs; a few reviews do note clean rooms.
Related guest reviews
2
Walid
29 Jan 2025
·
Stayed 4 nights
Horrible Experience – Stay Away! I recently stayed at Grand Star Hotel, and it was one of the worst experiences I've ever had. The room was absolutely filthy—dust everywhere, stained sheets, and a terrible smell that made it unbearable to stay in. The bathroom was even worse, with mold in the shower, dirty towels, and clogged drains. The staff was just as bad except one lady called ELANOR. They were rude, unhelpful, and completely indifferent to any complaints. you need to call the reception 100 times and they don't take any action. 29/1/2025
Horrible Experience – Stay Away! I recently stayed at Grand Star Hotel, and it was one of the worst experiences I've ever had. The room was absolutely filthy—dust everywhere, stained sheets, and a terrible smell that made it unbearable to stay in. The bathroom was even worse, with mold in the shower, dirty towels, and clogged drains. The staff was just as bad except one lady called ELANOR. They were rude, unhelpful, and completely indifferent to any complaints. you need to call the reception 100 times and they don't take any action. 29/1/2025
8
Alicja
15 Feb 2025
·
Stayed 4 nights
Das Hotel überzeugt mit freundlichem und zuvorkommendem Personal sowie sauberen, praktisch eingerichteten Zimmern mit sehr bequemen Matratzen. Das Frühstück war frisch wenn auch die Auswahl etwas größer sein könnte. Kleine Verbesserungen wie funktionierende Aufzüge und deutsche TV-Sender würden den Aufenthalt noch angenehmer machen. Insgesamt bietet das Hotel eine solide Unterkunft mit freundlichem Service und gute Lage , - wir haben uns wohlgefühlt!
Das Hotel überzeugt mit freundlichem und zuvorkommendem Personal sowie sauberen, praktisch eingerichteten Zimmern mit sehr bequemen Matratzen. Das Frühstück war frisch wenn auch die Auswahl etwas größer sein könnte. Kleine Verbesserungen wie funktionierende Aufzüge und deutsche TV-Sender würden den Aufenthalt noch angenehmer machen. Insgesamt bietet das Hotel eine solide Unterkunft mit freundlichem Service und gute Lage , - wir haben uns wohlgefühlt!
2
Mansoureh
29 Aug 2025
·
Stayed 1 night
The hotel was so dirty and bad.they don’t respond respectfully to people.everything looks so so so so so bad.
The hotel was so dirty and bad.they don’t respond respectfully to people.everything looks so so so so so bad.
10
Özge Asya
5 Jan 2026
·
Stayed 1 night
personel nazikti oda temizdi.
personel nazikti oda temizdi.
6
HAYDAR
10 Jan 2025
·
Stayed 3 nights
Das Hotel ist zu alt und ungepflegt. Frühstücksbuffet ist unzureichend. Tische, Teller, Gabeln, klassisch unhygienisch. Null Service keine Hygiene im Hotel.
Das Hotel ist zu alt und ungepflegt. Frühstücksbuffet ist unzureichend. Tische, Teller, Gabeln, klassisch unhygienisch. Null Service keine Hygiene im Hotel.
2
Yusuf
5 Feb 2025
·
Stayed 1 night
Kesinlikle berbat. Sanki resepsiyonisti sanki tehdit ederek getirmişlerki, insan yerine konulursanız ne ala. Oda hijyenine 0 değil eksilerden bahsediyorum. Odamızda bi kaç tane böcek çıktı. Resepsiyona çözüm aramak için gittik, gösterdiği muameleden dolayı emniyete bildirmek zorunda kaldık. Kesinlikle sokakta bankta uyurum yinede bir daha önünden geçmem.
Kesinlikle berbat. Sanki resepsiyonisti sanki tehdit ederek getirmişlerki, insan yerine konulursanız ne ala. Oda hijyenine 0 değil eksilerden bahsediyorum. Odamızda bi kaç tane böcek çıktı. Resepsiyona çözüm aramak için gittik, gösterdiği muameleden dolayı emniyete bildirmek zorunda kaldık. Kesinlikle sokakta bankta uyurum yinede bir daha önünden geçmem.
2
Nicolas
31 Oct 2024
·
Stayed 2 nights
The place was filthy. We didn't even stay there. We were itchy after trying to have a nap. Clearly bed bugs. And pretty sure they are aware of it . Absolutely disgusting.
The place was filthy. We didn't even stay there. We were itchy after trying to have a nap. Clearly bed bugs. And pretty sure they are aware of it . Absolutely disgusting.
4
Burak
17 Aug 2025
·
Stayed 2 nights
Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.
Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.
2
Osama
20 Aug 2025
·
Stayed 1 night
Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad
Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad
8
Hanan
5 May 2025
·
Stayed 4 nights
I was in an underground room, the stay was nice and the staff was welcoming and gentle. I had a problem with the smell in the bathroom.
I was in an underground room, the stay was nice and the staff was welcoming and gentle. I had a problem with the smell in the bathroom.
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AI-generated summary based on recent guest reviews
Rooms
Room quality is mixed: some guests had spacious or comfortable rooms, while others received small, noisy, or basement-level rooms with weak Wi-Fi, dated furnishings, and maintenance issues.
Related guest reviews
8
Ali
3 Jul 2025
·
Stayed 3 nights
Rooms were spacious and location was great
Rooms were spacious and location was great
2
Saad
6 Sept 2025
·
Stayed 4 nights
Elevator and internet wasn’t working
Elevator and internet wasn’t working
10
Tabish Hameed
10 Feb 2026
·
Stayed 2 nights
Very nice room with good location and loving people
Very nice room with good location and loving people
6
Tolga
16 Feb 2026
·
Stayed 4 nights
Rummet var inte upp till förväntan, absolut inte 4 stjärnor
Rummet var inte upp till förväntan, absolut inte 4 stjärnor
6
raffaele
7 Jan 2025
·
Stayed 6 nights
Camera piccola e rumorosa tutto il giorno e notte, materassi vecchi. Colazione non europea, senza dolci, solo salato
Camera piccola e rumorosa tutto il giorno e notte, materassi vecchi. Colazione non europea, senza dolci, solo salato
8
Amin
12 Oct 2025
·
Stayed 3 nights
Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room
Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room
8
Raqif
16 Aug 2025
·
Stayed 3 nights
Be careful. It is not 4 stars hotel. It is maximum 2 stars hotel. So noisy, can’t find normal internet in the room and all elevators are broken. No one help us for exit. Shame on them…
Be careful. It is not 4 stars hotel. It is maximum 2 stars hotel. So noisy, can’t find normal internet in the room and all elevators are broken. No one help us for exit. Shame on them…
2
Necmettin
14 Nov 2024
·
Stayed 1 night
Her zaman kaldıgım oteldi otelde yer olmasına ragmen ve resepsiyonun çift oldugumuzu bilmesine ragmen bana iki ayri yatak vermesi bu oteli gözümde bitirdi adam bana sorun cıkarırken zevk alıyordu güç brnde der gibi odada klima calışmıyordu küf kokuyordu her anlamıyla berbattı bu son konaklamam
Her zaman kaldıgım oteldi otelde yer olmasına ragmen ve resepsiyonun çift oldugumuzu bilmesine ragmen bana iki ayri yatak vermesi bu oteli gözümde bitirdi adam bana sorun cıkarırken zevk alıyordu güç brnde der gibi odada klima calışmıyordu küf kokuyordu her anlamıyla berbattı bu son konaklamam
2
Osama
20 Aug 2025
·
Stayed 1 night
Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad
Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad
8
Hanan
5 May 2025
·
Stayed 4 nights
I was in an underground room, the stay was nice and the staff was welcoming and gentle. I had a problem with the smell in the bathroom.
I was in an underground room, the stay was nice and the staff was welcoming and gentle. I had a problem with the smell in the bathroom.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed to negative, with frequent reports of rudeness, unhelpful or unresponsive staff, and slow check-in; some guests, however, encountered polite or helpful employees.
Related guest reviews
2
Walid
29 Jan 2025
·
Stayed 4 nights
Horrible Experience – Stay Away! I recently stayed at Grand Star Hotel, and it was one of the worst experiences I've ever had. The room was absolutely filthy—dust everywhere, stained sheets, and a terrible smell that made it unbearable to stay in. The bathroom was even worse, with mold in the shower, dirty towels, and clogged drains. The staff was just as bad except one lady called ELANOR. They were rude, unhelpful, and completely indifferent to any complaints. you need to call the reception 100 times and they don't take any action. 29/1/2025
Horrible Experience – Stay Away! I recently stayed at Grand Star Hotel, and it was one of the worst experiences I've ever had. The room was absolutely filthy—dust everywhere, stained sheets, and a terrible smell that made it unbearable to stay in. The bathroom was even worse, with mold in the shower, dirty towels, and clogged drains. The staff was just as bad except one lady called ELANOR. They were rude, unhelpful, and completely indifferent to any complaints. you need to call the reception 100 times and they don't take any action. 29/1/2025
2
Rahim
24 Apr 2025
·
Stayed 5 nights
Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk.
Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk.
10
Tabish Hameed
10 Feb 2026
·
Stayed 2 nights
Very nice room with good location and loving people
Very nice room with good location and loving people
2
Mansoureh
29 Aug 2025
·
Stayed 1 night
The hotel was so dirty and bad.they don’t respond respectfully to people.everything looks so so so so so bad.
The hotel was so dirty and bad.they don’t respond respectfully to people.everything looks so so so so so bad.
10
Özge Asya
5 Jan 2026
·
Stayed 1 night
personel nazikti oda temizdi.
personel nazikti oda temizdi.
2
Yusuf
5 Feb 2025
·
Stayed 1 night
Kesinlikle berbat. Sanki resepsiyonisti sanki tehdit ederek getirmişlerki, insan yerine konulursanız ne ala. Oda hijyenine 0 değil eksilerden bahsediyorum. Odamızda bi kaç tane böcek çıktı. Resepsiyona çözüm aramak için gittik, gösterdiği muameleden dolayı emniyete bildirmek zorunda kaldık. Kesinlikle sokakta bankta uyurum yinede bir daha önünden geçmem.
Kesinlikle berbat. Sanki resepsiyonisti sanki tehdit ederek getirmişlerki, insan yerine konulursanız ne ala. Oda hijyenine 0 değil eksilerden bahsediyorum. Odamızda bi kaç tane böcek çıktı. Resepsiyona çözüm aramak için gittik, gösterdiği muameleden dolayı emniyete bildirmek zorunda kaldık. Kesinlikle sokakta bankta uyurum yinede bir daha önünden geçmem.
2
Sukru
19 Feb 2025
·
Stayed 1 night
Hayatımda kaldığım en kötü otel resepsiyon dan başlayan bir rezillik ve devamında odada hayal kırıklığı çalışanlar çok saygısız kesinlikle gidilmemesi gereken bir otel
Hayatımda kaldığım en kötü otel resepsiyon dan başlayan bir rezillik ve devamında odada hayal kırıklığı çalışanlar çok saygısız kesinlikle gidilmemesi gereken bir otel
2
Mohamed
17 Aug 2025
·
Stayed 4 nights
Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.
Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.
2
Tolga
25 Jul 2025
·
Stayed 1 night
-2. katta verdikleri odada, internet çekmiyordu. Yapmaya çalıştılar ama yapamadılar. -3. katta başka bir oda vermeye kalktılar fakat izbe ve karanlık bir yer ayrıca sorumlu kişi CANER diye birisi, odayı gösterip çekip gitti. Ne anahtar verdi ne de eşyalarımızı alıp yeni odaya geçmemizde bize eşlik etmedi.Odaya geldiğimizde koridorda karanlıkta kalakaldık. Anahtar almak için Resepsiyona çıktığımızda neden bize eşlik etmediğini sorduğumuzda, onun işi olmadığını ve buraya gelip kendimizin anahtarı almamız gerektiğini söyledi. Tartışma çıkarttı,sesini yükseltti ve utanmadan tehtitler savurdu. Bu şikayetimizi otel müdürü Erdem beye de ilettik.Yani personel konusunda otel berbat ne yazıkki. Hiç iyi bir deneyim olmadı bizim için. Bir daha tercihte etmem.
-2. katta verdikleri odada, internet çekmiyordu. Yapmaya çalıştılar ama yapamadılar. -3. katta başka bir oda vermeye kalktılar fakat izbe ve karanlık bir yer ayrıca sorumlu kişi CANER diye birisi, odayı gösterip çekip gitti. Ne anahtar verdi ne de eşyalarımızı alıp yeni odaya geçmemizde bize eşlik etmedi.Odaya geldiğimizde koridorda karanlıkta kalakaldık. Anahtar almak için Resepsiyona çıktığımızda neden bize eşlik etmediğini sorduğumuzda, onun işi olmadığını ve buraya gelip kendimizin anahtarı almamız gerektiğini söyledi. Tartışma çıkarttı,sesini yükseltti ve utanmadan tehtitler savurdu. Bu şikayetimizi otel müdürü Erdem beye de ilettik.Yani personel konusunda otel berbat ne yazıkki. Hiç iyi bir deneyim olmadı bizim için. Bir daha tercihte etmem.
4
Burak
17 Aug 2025
·
Stayed 2 nights
Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.
Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.
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AI-generated summary based on recent guest reviews
Location
Location is widely praised for convenience and access.
Related guest reviews
8
Ali
3 Jul 2025
·
Stayed 3 nights
Rooms were spacious and location was great
Rooms were spacious and location was great
10
Sara
31 Dec 2025
·
Stayed 2 nights
Very calm and quiet place, clean and comfortable, and great value for the price. The kitchen is large and well equipped with everything you need. The location is excellent — just a few minutes’ walk to the метро station and grocery stores. The host is very friendly and helpful, which made the stay even better. Thank you for a lovely stay!
Very calm and quiet place, clean and comfortable, and great value for the price. The kitchen is large and well equipped with everything you need. The location is excellent — just a few minutes’ walk to the метро station and grocery stores. The host is very friendly and helpful, which made the stay even better. Thank you for a lovely stay!
10
Tabish Hameed
10 Feb 2026
·
Stayed 2 nights
Very nice room with good location and loving people
Very nice room with good location and loving people
8
Alicja
15 Feb 2025
·
Stayed 4 nights
Das Hotel überzeugt mit freundlichem und zuvorkommendem Personal sowie sauberen, praktisch eingerichteten Zimmern mit sehr bequemen Matratzen. Das Frühstück war frisch wenn auch die Auswahl etwas größer sein könnte. Kleine Verbesserungen wie funktionierende Aufzüge und deutsche TV-Sender würden den Aufenthalt noch angenehmer machen. Insgesamt bietet das Hotel eine solide Unterkunft mit freundlichem Service und gute Lage , - wir haben uns wohlgefühlt!
Das Hotel überzeugt mit freundlichem und zuvorkommendem Personal sowie sauberen, praktisch eingerichteten Zimmern mit sehr bequemen Matratzen. Das Frühstück war frisch wenn auch die Auswahl etwas größer sein könnte. Kleine Verbesserungen wie funktionierende Aufzüge und deutsche TV-Sender würden den Aufenthalt noch angenehmer machen. Insgesamt bietet das Hotel eine solide Unterkunft mit freundlichem Service und gute Lage , - wir haben uns wohlgefühlt!
8
NOBUKAZU
24 Oct 2025
·
Stayed 11 nights
アクセスが良い。
アクセスが良い。
8
Amin
12 Oct 2025
·
Stayed 3 nights
Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room
Good location, but they gave me the worst room. I had to pass a long way, more than 40 steps maybe, and then by the end of a hallway, very tiny elevator to -2 floor! Was a bit difficult and time wasting each time going in and out of the room
10
Mesut
10 Nov 2024
·
Stayed 2 nights
La vue est époustouflante sur le Bosphorus. Il y a aussi la fête samedi soir dans le restaurant de l'hôtel. Le petit déjeuner n'est pas très varié mais les produits sont frais.
La vue est époustouflante sur le Bosphorus. Il y a aussi la fête samedi soir dans le restaurant de l'hôtel. Le petit déjeuner n'est pas très varié mais les produits sont frais.
4
Mohamed
21 Sept 2025
·
Stayed 6 nights
Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.
Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally basic with limited variety; some note acceptable or fresh options, while others mention cold items, supply gaps, and occasional hygiene concerns.
Related guest reviews
2
Rahim
24 Apr 2025
·
Stayed 5 nights
Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk.
Such an experience never again. We had extremely poor service from the Manager and his staff. 1.When we first checked in around 2 pm and went into our room, we wanted to have a hot cup of tea. There was tea bags, sugar and powder milk but no tea cups or saucers. We called the reception but was told that the kitchen was closed. 2. The TV had not a single channel working. When we rang the reception, we were told they would send someone to fix it. The next day a technician came but was unable to fix it. Then on the third day the Manager came with another technician. They were able to fix one local news channel in English. The same evening when we returned to our room, that single English Channel was not working. We told the Manager and he said he will have it fixed again but till the date we checked out the TV was not fixed. 3. On the third afternoon of our stay, I was on the lift to come up to our floor. When I got to the 7th floor of our room, the lift would not open. I was stuck inside the lift for 15 minutes frantically pressing the alarm button but no one came to help. Then a customer on the ground floor pressed for the lift, it then started to go down and it then the lift opened. It was a terrifying experience. 4. On the third day, we went down for breakfast at 9.15am ( it normally close at 10am).. There was no milk for our tea and when we asked for milk, we were told that it had finished. We complained to the Manager, he said sorry, no milk.
2
Imad
12 Sept 2025
·
Stayed 6 nights
They remove coffee from our hands after breakfast time ends, without permission! In addition a staff name Amareye was shouting on kids and us because they were swimming and shouted when we told her we will report this. Management didnt do anything about this, it was my 6th visit to this Hotel and its now over i will not book again and i dont recommend at all due to their staff behavior
They remove coffee from our hands after breakfast time ends, without permission! In addition a staff name Amareye was shouting on kids and us because they were swimming and shouted when we told her we will report this. Management didnt do anything about this, it was my 6th visit to this Hotel and its now over i will not book again and i dont recommend at all due to their staff behavior
6
raffaele
7 Jan 2025
·
Stayed 6 nights
Camera piccola e rumorosa tutto il giorno e notte, materassi vecchi. Colazione non europea, senza dolci, solo salato
Camera piccola e rumorosa tutto il giorno e notte, materassi vecchi. Colazione non europea, senza dolci, solo salato
8
Arash
23 Jun 2025
·
Stayed 2 nights
Acceptable service and breakfast, reception with Persian and English conversation skills and good guidance and assistance, recommendable hotel considering the price
Acceptable service and breakfast, reception with Persian and English conversation skills and good guidance and assistance, recommendable hotel considering the price
6
HAYDAR
10 Jan 2025
·
Stayed 3 nights
Das Hotel ist zu alt und ungepflegt. Frühstücksbuffet ist unzureichend. Tische, Teller, Gabeln, klassisch unhygienisch. Null Service keine Hygiene im Hotel.
Das Hotel ist zu alt und ungepflegt. Frühstücksbuffet ist unzureichend. Tische, Teller, Gabeln, klassisch unhygienisch. Null Service keine Hygiene im Hotel.
10
Mesut
10 Nov 2024
·
Stayed 2 nights
La vue est époustouflante sur le Bosphorus. Il y a aussi la fête samedi soir dans le restaurant de l'hôtel. Le petit déjeuner n'est pas très varié mais les produits sont frais.
La vue est époustouflante sur le Bosphorus. Il y a aussi la fête samedi soir dans le restaurant de l'hôtel. Le petit déjeuner n'est pas très varié mais les produits sont frais.
2
Mohamed
17 Aug 2025
·
Stayed 4 nights
Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.
Hôtel médiocre, ne peut pas être un 4 étoiles. On était au 9eme étage avec un seul ascenseur les 2 autres ascenseurs ne fonctionnent pas. C’était infernal!! Attente énorme devant un petit ascenseur. La femme de broyage ne vient pas chaque jour. Même si on réclame la réception ne fait rien. Petit dej médiocre. Je ne reviens plus et le déconseille.
4
Burak
17 Aug 2025
·
Stayed 2 nights
Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.
Het hotel was veel te druk en we moesten lang wachten om in te checken. De kamer was vuil. Het ontbijt was niet geslaagd.
4
Mohamed
21 Sept 2025
·
Stayed 6 nights
Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.
Breakfast is very basic and just cold food. Very little choice . Lifts are an issue. Only one small lift which is always packed. Location good, but house keeping rubbish. Not as advertised.
2
Osama
20 Aug 2025
·
Stayed 1 night
Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad
Very bad and no services and unclean rooms in the basment and rooms are very different from photos on the website and restaurant bad
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AI-generated summary based on recent guest reviews
10
David
2 Jun 2026
·
Stayed 3 nights
The hotel has made made a lot of remodeling. They have new elevators and room furnishing. I wish they would reopen the bar and patio some day, The complimentary breakfast is very Turkish with lots of cheese. eggs. olives and salads
The hotel has made made a lot of remodeling. They have new elevators and room furnishing. I wish they would reopen the bar and patio some day, The complimentary breakfast is very Turkish with lots of cheese. eggs. olives and salads
6
Ramsey
23 May 2026
·
Stayed 3 nights
Hotel is pretty average but the staff is awesome very helpful. They try to help very much but unfortunately the Hotel is a little bit rundown and old.
Hotel is pretty average but the staff is awesome very helpful. They try to help very much but unfortunately the Hotel is a little bit rundown and old.
2
reza
13 May 2026
·
Stayed 4 nights
The room and sheets were a bit dirty, and I was disappointed with the staff's behavior.
The room and sheets were a bit dirty, and I was disappointed with the staff's behavior.
2
Mahdi
25 Mar 2026
·
Stayed 5 nights
Very Terrible and they dont have any sense of humanity
Very Terrible and they dont have any sense of humanity
10
Tabish Hameed
10 Feb 2026
·
Stayed 2 nights
Very nice room with good location and loving people
Very nice room with good location and loving people
FAQs about Grand Star Hotel Bosphorus & Spa
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately TRY 350 for adults and children.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of TRY 2500 per vehicle (one-way, maximum occupancy 5). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Istanbul, just steps from Istiklal Avenue and 4 minutes by foot from Taksim Square. It is approximately 0.6 miles from the Bosphorus and Galataport.
What are the hotel's policies for guests staying with children?
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of TRY 30.0 per day, and advance request or confirmation is required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 65.95162561316299USD
- 2026-09-22: 64.38402625012206USD
- 2026-09-23: 64.05400671329498USD
- 2026-09-24: 66.91673127083588USD
- 2026-09-25: 74.98031100519562USD
- 2026-09-26: 74.67055835902404USD
- 2026-09-27: 62.360360591617585USD
- 2026-09-28: 62.360360591617585USD
- 2026-09-29: 67.25660422686768USD
- 2026-09-30: 67.672233USD
- 2026-10-01: 65.58739913524246USD
- 2026-10-02: 66.16798517189025USD
- 2026-10-03: 65.87411963279342USD
- 2026-10-04: 66.16798517189025USD
- 2026-10-05: 67.09991210939026USD
- 2026-10-06: 66.16798517189025USD
- 2026-10-07: 67.58791888451385USD
- 2026-10-08: 67.50366602474213USD
- 2026-10-09: 65.89440402508163USD
- 2026-10-10: 65.8578168619423USD
- 2026-10-11: 66.99551049498368USD
- 2026-10-12: 65.89411962355041USD
- 2026-10-13: 67.672233USD
- 2026-10-14: 68.55189131147003USD
- 2026-10-15: 68.04605037263488USD
- 2026-10-16: 67.37806555773926USD
- 2026-10-17: 67.91465248980332USD
- 2026-10-18: 68.55189131147003USD
- 2026-10-19: 65.8578168619423USD
- 2026-10-20: 67.672233USD
- 2026-10-21: 66.99313902375413USD
- 2026-10-22: 67.672233USD
- 2026-10-23: 67.672233USD
- 2026-10-24: 67.672233USD
- 2026-10-25: 67.672233USD
- 2026-10-26: 66.99551049498368USD
- 2026-10-27: 67.672233USD
- 2026-10-28: 67.672233USD
- 2026-10-29: 67.4342195462265USD
- 2026-10-30: 67.672233USD
- 2026-10-31: 67.672233USD
- 2026-11-01: 67.672233USD
- 2026-11-02: 64.2506944368782USD
- 2026-11-03: 64.28635401348495USD
- 2026-11-04: 51.043192336841585USD
- 2026-11-05: 67.672233USD
- 2026-11-06: 67.672233USD
- 2026-11-07: 67.672233USD
- 2026-11-08: 66.21555898495102USD
- 2026-11-09: 67.672233USD
- 2026-11-10: 66.19426387337494USD
- 2026-11-11: 59.17780244747543USD
- 2026-11-12: 59.26058954550934USD
- 2026-11-13: 58.85853328852844USD
- 2026-11-14: 59.24188030016327USD
- 2026-11-15: 59.781744412948605USD
- 2026-11-16: 57.657369984535215USD
- 2026-11-17: 56.48296230151749USD
- 2026-11-18: 59.781744412948605USD
- 2026-11-19: 59.781744412948605USD
- 2026-11-20: 58.85853328852844USD
- 2026-11-21: 59.781744412948605USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately TRY 350 for adults and TRY 350 for children
- Airport shuttle fee: TRY 2500 per vehicle (one-way, maximum occupancy 5)
- Rollaway bed fee: TRY 30.0 per day
- Hosted evening meal: TRY 100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning
Services
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Room service
Restaurant
Non-smoking rooms
Sauna
Massage
Spa & wellness centre
Breakfast in the room
Family room
Activities
Outdoor Fireplace
Terrace
Parking
Airport shuttle
Internet
Free wi-fi