Sunway Putra Hotel Kuala Lumpur
US$66
/ night
Avg. for October
Prices for Sunway Putra Hotel Kuala Lumpur
Select dates to see prices and availability
US$66
/ night
Avg. for October
Monthly average prices
Nightly prices at Sunway Putra Hotel Kuala Lumpur average US$58 in the cheapest month (February) and US$69 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$69 |
| February | US$58 |
| March | US$65 |
| April | US$62 |
| May | US$68 |
| June | US$62 |
| July | US$67 |
| August | US$65 |
| September | US$65 |
| October | US$66 |
| November | US$64 |
| December | US$64 |
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Oct · US$66
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Most expensive: January (~US$69)
Cheapest: February (~US$58)
About this property
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Business amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at Coffee House or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 650 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at Sunway Putra Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. This luxury hotel is 2.7 mi (4.3 km) from KLCC Park and 3.3 mi (5.3 km) from Berjaya Times Square.
What's nearby
Sunway Putra Mall(0.1 Miles)
World Trade Centre Kuala Lumpur(0.1 Miles)
Chow Kit Night Market(0.4 Miles)
Masjid Jamek Kampung Bahru Mosque(0.9 Miles)
SOGO(1 Miles)
Hospital Kuala Lumpur(1.1 Miles)
KPJ Tawakkal Specialist Hospital(1.3 Miles)
Titiwangsa Lake Garden(1.4 Miles)
Masjid India(1.5 Miles)
Kuala Lumpur Forest Eco Park(1.5 Miles)
Merdeka Square(1.5 Miles)
Jamek Mosque(1.6 Miles)
National Art Gallery(1.7 Miles)
Menara Maybank(1.8 Miles)
Petronas Twin Towers(1.8 Miles)
Subang (SZB-Sultan Abdul Aziz Shah)(14.6 Miles)
Kuala Lumpur International Airport (KUL)(38.8 Miles)
Parking
Restaurant
Swimming pool
Room service
Valet parking
Dry cleaning
Location
Putra Place, 100 Jalan Putra, Kuala Lumpur, Malaysia
Sunway Putra Mall (0.1 Miles)
World Trade Centre Kuala Lumpur (0.1 Miles)
Chow Kit Night Market (0.4 Miles)
Masjid Jamek Kampung Bahru Mosque (0.9 Miles)
SOGO (1 Miles)
Hospital Kuala Lumpur (1.1 Miles)
Room options
5
Classic Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
775 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Deluxe Room
Room details
2 Single Beds
1 Extra-Large Double Bed
Sleeps 3
431 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Deluxe Family Room
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
517 ft²
Air ConditioningWi-Fi (Free)Microwave
4
Deluxe Classic Balcony
Room details
1 Extra-Large Double Bed
1 Single Bed
Sleeps 3
517 ft²
BalconyAir ConditioningWi-Fi (Free)Deep Soaking Bathtub
4
Premier Suite
Room details
1 Extra-Large Double Bed
Sleeps 4
1227 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Executive Suite
Room details
1 Extra-Large Double Bed
Sleeps 3
775 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Superior Room
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 2
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Sunway Putra Hotel Kuala Lumpur
8.7
Fabulous
Based on 40,161 verified reviews
Who stays here?
Business
23%
Couple
29%
Family
29%
Group
10%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Sunway Putra Hotel Kuala Lumpur earns praise for its convenient location connected to Sunway Putra Mall and nearby rail links, spacious rooms with good views, and friendly staff, creating an easy base for shopping, dining and getting around.
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What guests think
Sunway Putra Hotel Kuala Lumpur earns praise for its convenient location connected to Sunway Putra Mall and nearby rail links, spacious rooms with good views, and friendly staff, creating an easy base for shopping, dining and getting around.
Breakfast is widely described as extensive, though several guests found it very busy later in the morning and noted inconsistent freshness and organization at the egg stations. Room upkeep shows mixed reviews, with repeated comments about dated fittings, occasional odors, stained linens, and bathroom mold, alongside notes that parts of the property are under refurbishment. Facilities include a gym, pool and parking; guests like the convenience but report a crowded or aging pool and confusing parking signage, plus noise disturbances from lifts, trains, or adjoining doors in some rooms. Overall, expect a practical, value-focused stay.
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AI-generated summary based on recent guest reviews
Facilities
Gym, pool and on-site parking are available and generally convenient. Several reviews mention a crowded or aging pool and confusing parking signage.
Related guest reviews
10
Tracey
7 Jun 2023
·
Stayed 3 nights
Sunway Putra Hotel was clean. The staff were courteous and couldn’t do enough to assist their patrons. The room was fresh, clean, bright and airy. The location was perfectly located near the shopping centre for all of your dining needs. There is a roller skating rink and toddlers play area in the shopping centre. We would definitely recommend the Sunway Putra Hotel for couple or family stays. A lovely pool on the 15th floor is available for hotel guests until 7pm.
Sunway Putra Hotel was clean. The staff were courteous and couldn’t do enough to assist their patrons. The room was fresh, clean, bright and airy. The location was perfectly located near the shopping centre for all of your dining needs. There is a roller skating rink and toddlers play area in the shopping centre. We would definitely recommend the Sunway Putra Hotel for couple or family stays. A lovely pool on the 15th floor is available for hotel guests until 7pm.
8
Lionel
22 Dec 2024
·
Stayed 2 nights
Good parking space, easy for 4x4. Nice mall just below. It is a nice hotel but we need to see the effort by management to make it luxury
Good parking space, easy for 4x4. Nice mall just below. It is a nice hotel but we need to see the effort by management to make it luxury
6
Kin Fun
17 Feb 2023
·
Stayed 2 nights
Problems in parking my car at the hotel. Parking at 5/F to 8/F but very little or no signage to guide us to the parking. No shower gel in the shower.
Problems in parking my car at the hotel. Parking at 5/F to 8/F but very little or no signage to guide us to the parking. No shower gel in the shower.
8
Chee Labb
14 May 2025
·
Stayed 1 night
Good Hotel for EV & Large Families
Good Hotel for EV & Large Families
6
Emanuele
24 Jan 2025
·
Stayed 3 nights
Fastidioso vedere il cartello di divieto di ingresso alla sala colazioni con infradito e poi vedere quasi tutti con le infradito ai piedi. Se metti il cartello, lo fai rispettare, altrimenti evita di metterlo. La piscina sempre piena di bambini che urlano, nessuno che si preoccupa di fare ordine, infatti non l'ho mai potuta usare.
Fastidioso vedere il cartello di divieto di ingresso alla sala colazioni con infradito e poi vedere quasi tutti con le infradito ai piedi. Se metti il cartello, lo fai rispettare, altrimenti evita di metterlo. La piscina sempre piena di bambini che urlano, nessuno che si preoccupa di fare ordine, infatti non l'ho mai potuta usare.
8
Derrick
14 Dec 2022
·
Stayed 2 nights
Convemiently connected to a huge Sunway Putra Mall. The Internet tv was great. The room was spacious and clean. Easy parking. Food options plenty. Supermarket mercato nearby makes it easy. Really value for money. Worth staying. The pool needs upgrading though
Convemiently connected to a huge Sunway Putra Mall. The Internet tv was great. The room was spacious and clean. Easy parking. Food options plenty. Supermarket mercato nearby makes it easy. Really value for money. Worth staying. The pool needs upgrading though
10
Yoon Giap
12 Aug 2023
·
Stayed 2 nights
clean comfortable room. with free parking, need to take ticket then validate at hotel counter. hotel is linked with sunway putra mall
clean comfortable room. with free parking, need to take ticket then validate at hotel counter. hotel is linked with sunway putra mall
8
Annie
16 Jul 2023
·
Stayed 3 nights
A lovely hotel but very large and a bit soulless. Breakfast huge choice but very very busy if you’re not there early. No restaurant just room service but attached to a Mall so food options. Good situation with easy access to the next door Mall. Wouldn’t choose this again as I prefer smaller hotels with more character
A lovely hotel but very large and a bit soulless. Breakfast huge choice but very very busy if you’re not there early. No restaurant just room service but attached to a Mall so food options. Good situation with easy access to the next door Mall. Wouldn’t choose this again as I prefer smaller hotels with more character
10
Iulia
23 Jun 2024
·
Stayed 3 nights
We loved our stay here. Complimentary parking, easy walk from here to center and easy access to metro. Breakfast was a multitude of cuisines and we had fun every morning mixing and matching items. Rooms were spacious and air conditioned.
We loved our stay here. Complimentary parking, easy walk from here to center and easy access to metro. Breakfast was a multitude of cuisines and we had fun every morning mixing and matching items. Rooms were spacious and air conditioned.
10
Alejandro
2 Dec 2024
·
Stayed 2 nights
Helpful staff, convenient location, close to public transport and shopping mall, clean rooms, well-maintained gym and swimming pool. But the aircon is fixed at very cold all the time, even when its turned off.
Helpful staff, convenient location, close to public transport and shopping mall, clean rooms, well-maintained gym and swimming pool. But the aircon is fixed at very cold all the time, even when its turned off.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms clean, but recurring reports mention stained linens, dirty cups, bathroom mold or odors, and occasional housekeeping misses.
Related guest reviews
10
Sukhdeep
10 Feb 2026
·
Stayed 5 nights
Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me.
Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me.
6
Sai-Ming
14 Oct 2024
·
Stayed 1 night
I like the staffs are friendly I don’t like is the bed sheets has two large stains and the bath towel has some stains too
I like the staffs are friendly I don’t like is the bed sheets has two large stains and the bath towel has some stains too
6
Tomotsugu
25 Dec 2024
·
Stayed 3 nights
施設は古めだが、ひととおり清掃されている感じ。けど、シャワールームの床についてはヌルヌルしていた。また、シールの黒カビは目立つので、対処した方が良い。 エレベーターの近くの部屋になったら注意。運転時の騒音が響いてきて自分は寝れなくなった。部屋を変えてもらった。 海外初心者のためどうしても日本のホテルと比較してしまい辛めになるが、本国の生活様式を踏まえるとかなりラグジュアリーなんだろうとは思う。 朝食はとても良い。多くの種類があって、味も良かった。 繁華街から遠いため目的によっては立地が良いとはいえない。 家族連れだと、ショッピングモールがあるので安心。
施設は古めだが、ひととおり清掃されている感じ。けど、シャワールームの床についてはヌルヌルしていた。また、シールの黒カビは目立つので、対処した方が良い。 エレベーターの近くの部屋になったら注意。運転時の騒音が響いてきて自分は寝れなくなった。部屋を変えてもらった。 海外初心者のためどうしても日本のホテルと比較してしまい辛めになるが、本国の生活様式を踏まえるとかなりラグジュアリーなんだろうとは思う。 朝食はとても良い。多くの種類があって、味も良かった。 繁華街から遠いため目的によっては立地が良いとはいえない。 家族連れだと、ショッピングモールがあるので安心。
10
Tracey
7 Jun 2023
·
Stayed 3 nights
Sunway Putra Hotel was clean. The staff were courteous and couldn’t do enough to assist their patrons. The room was fresh, clean, bright and airy. The location was perfectly located near the shopping centre for all of your dining needs. There is a roller skating rink and toddlers play area in the shopping centre. We would definitely recommend the Sunway Putra Hotel for couple or family stays. A lovely pool on the 15th floor is available for hotel guests until 7pm.
Sunway Putra Hotel was clean. The staff were courteous and couldn’t do enough to assist their patrons. The room was fresh, clean, bright and airy. The location was perfectly located near the shopping centre for all of your dining needs. There is a roller skating rink and toddlers play area in the shopping centre. We would definitely recommend the Sunway Putra Hotel for couple or family stays. A lovely pool on the 15th floor is available for hotel guests until 7pm.
6
Mirza
24 Feb 2025
·
Stayed 5 nights
Overall the property quality and maintenance is average. Some mold in the shower, room design very simple, water drains very slow from shower and sink. The hotel offers a good value and some of the best Pakistani barbecue restaurants are nearby in a cluster that gets busy. Metro is a 2-3 minutes walk away. I would stay here again, but the hotel should address maintenance and quality issues
Overall the property quality and maintenance is average. Some mold in the shower, room design very simple, water drains very slow from shower and sink. The hotel offers a good value and some of the best Pakistani barbecue restaurants are nearby in a cluster that gets busy. Metro is a 2-3 minutes walk away. I would stay here again, but the hotel should address maintenance and quality issues
10
Tong Liong
20 Jul 2025
·
Stayed 2 nights
The room is spacious and clean. Easy access to a shopping mall within the same building.
The room is spacious and clean. Easy access to a shopping mall within the same building.
4
YIYU
4 Sept 2025
·
Stayed 4 nights
以我住宿經驗這間飯店不到五星級水準甚至連四星級也不到，入住第1天洗手台就有問題(飯店有立即處理)，熱水壺無法使用，杯子清潔不乾淨，房間有股異味、潮濕味，飯店住宿雖然便宜但是完全沒有五星級飯店水準(住過特價的五星級飯店，飯店得品質確實就是五星級)，建議入住去找價格高一點的也不要選便宜的，不要期待便宜又有五星級水準。 飯店優點:飯店旁有2個地鐵站、飯店樓下有商場跟超市飲食購物方便、床還算不錯好睡。
以我住宿經驗這間飯店不到五星級水準甚至連四星級也不到，入住第1天洗手台就有問題(飯店有立即處理)，熱水壺無法使用，杯子清潔不乾淨，房間有股異味、潮濕味，飯店住宿雖然便宜但是完全沒有五星級飯店水準(住過特價的五星級飯店，飯店得品質確實就是五星級)，建議入住去找價格高一點的也不要選便宜的，不要期待便宜又有五星級水準。 飯店優點:飯店旁有2個地鐵站、飯店樓下有商場跟超市飲食購物方便、床還算不錯好睡。
8
Mohamed
12 Aug 2023
·
Stayed 8 nights
Breakfast was excellent. Staffs were respectful, polite and friendly. Out room mini bar was not cleaned, spider webs were in the balcony of the room. Some bad smell from the bathroom.
Breakfast was excellent. Staffs were respectful, polite and friendly. Out room mini bar was not cleaned, spider webs were in the balcony of the room. Some bad smell from the bathroom.
10
Alejandro
2 Dec 2024
·
Stayed 2 nights
Helpful staff, convenient location, close to public transport and shopping mall, clean rooms, well-maintained gym and swimming pool. But the aircon is fixed at very cold all the time, even when its turned off.
Helpful staff, convenient location, close to public transport and shopping mall, clean rooms, well-maintained gym and swimming pool. But the aircon is fixed at very cold all the time, even when its turned off.
10
Ghazal
30 Dec 2025
·
Stayed 8 nights
Very nice and clean
Very nice and clean
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable, with some offering balconies and strong city views. Repeated comments cite noise from lifts, trains, or connecting doors and signs of age or wear in certain rooms.
Related guest reviews
8
Yash
17 Jan 2025
·
Stayed 7 nights
we had an excellent time in Kuala Lumpur. Hotel staff were very friendly; especially shout out for Shervin, Akmal and Habibuz Jakir. They gone extra mile to make our staff comfortable. My only issue was noise from lifts shaft. I explained to staff and they changed our room from 2601 to 1816. But in this room we were disturbed by noise from the trains every 3 minutes. My only suggestion to improve experience is the Rooms should to be sound proof otherwise it an excellent hotel with nice location and all the amenities near by especially shopping experience.
we had an excellent time in Kuala Lumpur. Hotel staff were very friendly; especially shout out for Shervin, Akmal and Habibuz Jakir. They gone extra mile to make our staff comfortable. My only issue was noise from lifts shaft. I explained to staff and they changed our room from 2601 to 1816. But in this room we were disturbed by noise from the trains every 3 minutes. My only suggestion to improve experience is the Rooms should to be sound proof otherwise it an excellent hotel with nice location and all the amenities near by especially shopping experience.
10
Jun
28 Jun 2025
·
Stayed 2 nights
Spacial room and quite good acoustic
Spacial room and quite good acoustic
6
Mahmoud
17 Nov 2025
·
Stayed 6 nights
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
6
Tomotsugu
25 Dec 2024
·
Stayed 3 nights
施設は古めだが、ひととおり清掃されている感じ。けど、シャワールームの床についてはヌルヌルしていた。また、シールの黒カビは目立つので、対処した方が良い。 エレベーターの近くの部屋になったら注意。運転時の騒音が響いてきて自分は寝れなくなった。部屋を変えてもらった。 海外初心者のためどうしても日本のホテルと比較してしまい辛めになるが、本国の生活様式を踏まえるとかなりラグジュアリーなんだろうとは思う。 朝食はとても良い。多くの種類があって、味も良かった。 繁華街から遠いため目的によっては立地が良いとはいえない。 家族連れだと、ショッピングモールがあるので安心。
施設は古めだが、ひととおり清掃されている感じ。けど、シャワールームの床についてはヌルヌルしていた。また、シールの黒カビは目立つので、対処した方が良い。 エレベーターの近くの部屋になったら注意。運転時の騒音が響いてきて自分は寝れなくなった。部屋を変えてもらった。 海外初心者のためどうしても日本のホテルと比較してしまい辛めになるが、本国の生活様式を踏まえるとかなりラグジュアリーなんだろうとは思う。 朝食はとても良い。多くの種類があって、味も良かった。 繁華街から遠いため目的によっては立地が良いとはいえない。 家族連れだと、ショッピングモールがあるので安心。
8
Derrick
14 Dec 2022
·
Stayed 2 nights
Convemiently connected to a huge Sunway Putra Mall. The Internet tv was great. The room was spacious and clean. Easy parking. Food options plenty. Supermarket mercato nearby makes it easy. Really value for money. Worth staying. The pool needs upgrading though
Convemiently connected to a huge Sunway Putra Mall. The Internet tv was great. The room was spacious and clean. Easy parking. Food options plenty. Supermarket mercato nearby makes it easy. Really value for money. Worth staying. The pool needs upgrading though
8
Shaun
29 Jun 2025
·
Stayed 1 night
Upon arrival at 2:00 PM, I found that there was a room available at the hotel. Unfortunately, the room did not have a single bed as per my reservation, but since I am traveling alone, I am comfortable with the twin bed. The view was fantastic. It is recommended to request a corner room, as they offer the best views, including all four towers. The hotel is conveniently located near the PWTC station and Putra Mall. However, one issue that has affected my four-star rating is that some white plaster or paint has fallen from the ceiling onto the bed. I only noticed this upon my departure, and it fell near the pillow. I hope that management can investigate this matter, as it poses a health hazard if inhaled.
Upon arrival at 2:00 PM, I found that there was a room available at the hotel. Unfortunately, the room did not have a single bed as per my reservation, but since I am traveling alone, I am comfortable with the twin bed. The view was fantastic. It is recommended to request a corner room, as they offer the best views, including all four towers. The hotel is conveniently located near the PWTC station and Putra Mall. However, one issue that has affected my four-star rating is that some white plaster or paint has fallen from the ceiling onto the bed. I only noticed this upon my departure, and it fell near the pillow. I hope that management can investigate this matter, as it poses a health hazard if inhaled.
8
Chun-Hsien
3 Jun 2024
·
Stayed 7 nights
I originally booked a King bed room from Hotels.com. When I arrived and checked in, I found that was a double bed room type. I asked the front desk if I could change it to a king bed room in the same room type, and the answer was yes. , but when I went to the counter to ask again the next day, the front desk told me that the hotel only guaranteed the same room type, and the bed configuration was random, which was obviously different from what I asked about the day before. I had to pay an extra fee to upgrade to a room with a king bed,so I disappointed with this handling The hotel room is obviously older, and there is a bad smell in the air. The carpet in the room is not comfortable. There are many choices for breakfast. There is a shopping mall downstairs to improve the convenience of accommodation.
I originally booked a King bed room from Hotels.com. When I arrived and checked in, I found that was a double bed room type. I asked the front desk if I could change it to a king bed room in the same room type, and the answer was yes. , but when I went to the counter to ask again the next day, the front desk told me that the hotel only guaranteed the same room type, and the bed configuration was random, which was obviously different from what I asked about the day before. I had to pay an extra fee to upgrade to a room with a king bed,so I disappointed with this handling The hotel room is obviously older, and there is a bad smell in the air. The carpet in the room is not comfortable. There are many choices for breakfast. There is a shopping mall downstairs to improve the convenience of accommodation.
4
Omar
26 Jul 2024
·
Stayed 1 night
Understand as your property is under some refurbishment project. Nonetheless, guest experiences shouldn’t be neglected. Luggage was wrongly delivered to me (not belong to me) broken Iron and stain mark on the ironboard placed in the room. I have to call 2 times to get my call to be attended for the iron to be changed. When I advised the service crew to check the guest supply thoroughly, he just said we have 600 rooms, then you should know better. Surprise me… Breakfast spread is good and the morning Apple Oats is great and delicious. But, service need to be improved. I have to round the restaurant more then 3 times before the service crew approached me and offer an assistance to get a table. Whereby this shld be tackle on welcoming and checking at Entrance. 3 staff there, but just greet and ask my room number for clarification if I am entitle for breakfast or not. Room is huge and very comfort and ESG are complied. Bathroom is great and clean and the bath amenities is fresh and well arranged. I like the pillow as really lock my sleep well. I have a quality sleep. Well done.
Understand as your property is under some refurbishment project. Nonetheless, guest experiences shouldn’t be neglected. Luggage was wrongly delivered to me (not belong to me) broken Iron and stain mark on the ironboard placed in the room. I have to call 2 times to get my call to be attended for the iron to be changed. When I advised the service crew to check the guest supply thoroughly, he just said we have 600 rooms, then you should know better. Surprise me… Breakfast spread is good and the morning Apple Oats is great and delicious. But, service need to be improved. I have to round the restaurant more then 3 times before the service crew approached me and offer an assistance to get a table. Whereby this shld be tackle on welcoming and checking at Entrance. 3 staff there, but just greet and ask my room number for clarification if I am entitle for breakfast or not. Room is huge and very comfort and ESG are complied. Bathroom is great and clean and the bath amenities is fresh and well arranged. I like the pillow as really lock my sleep well. I have a quality sleep. Well done.
6
Mohammad Farihan
7 Jun 2024
·
Stayed 2 nights
The hotel doors vibrate whenever someone else shuts their door—even the wardrobe shakes.
The hotel doors vibrate whenever someone else shuts their door—even the wardrobe shakes.
10
Sergey
18 Sept 2024
·
Stayed 10 nights
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful and responsive, with prompt assistance noted. However, reception and breakfast service can feel disorganized or slow, and a few guests reported miscommunication or errors.
Related guest reviews
10
Timothy
7 Oct 2024
·
Stayed 3 nights
Although we weren't well during our visit, the hotel and staff were excellent
Although we weren't well during our visit, the hotel and staff were excellent
4
Manoj
21 Feb 2025
·
Stayed 3 nights
Breakfast area is a chaotic site after 9am, the staff in the breakfast area are unhelpful and not bothered. The food variety is plenty but freshness, taste and flavour is missing. You go to egg and dosa station to ask for fresh dosa or omelette they point you to the pile that they had already made. The puris and roti are cold and hard to eat, requests for fresh were just ignored. Front desk is always chaotic. The concierge desk is the most helpful and welcoming. difficult to find any management who is looking after the quality of service. Not a 5 star property. Cancelled the next booking and moved to a better hotel in the same area
Breakfast area is a chaotic site after 9am, the staff in the breakfast area are unhelpful and not bothered. The food variety is plenty but freshness, taste and flavour is missing. You go to egg and dosa station to ask for fresh dosa or omelette they point you to the pile that they had already made. The puris and roti are cold and hard to eat, requests for fresh were just ignored. Front desk is always chaotic. The concierge desk is the most helpful and welcoming. difficult to find any management who is looking after the quality of service. Not a 5 star property. Cancelled the next booking and moved to a better hotel in the same area
10
Sukhdeep
10 Feb 2026
·
Stayed 5 nights
Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me.
Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me.
6
Mahmoud
17 Nov 2025
·
Stayed 6 nights
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
6
Eman
10 May 2024
·
Stayed 4 nights
Upon checking in, the receptionist neglected to inform me about the need for a $400 deposit on my credit card, in addition to the cash payment for my stay after he collected the money first. All he was care about is to collect money and he didn’t give me any information about the hotel It wasn’t until I asked about hotel facilities that I was made aware of this requirement. Now, after checking out, I’m still waiting for the refund, which they say will take two weeks.
Upon checking in, the receptionist neglected to inform me about the need for a $400 deposit on my credit card, in addition to the cash payment for my stay after he collected the money first. All he was care about is to collect money and he didn’t give me any information about the hotel It wasn’t until I asked about hotel facilities that I was made aware of this requirement. Now, after checking out, I’m still waiting for the refund, which they say will take two weeks.
10
Faridah
15 Jun 2025
·
Stayed 6 nights
Excellent service. Staffs are very nice and friendly. I had a great time there
Excellent service. Staffs are very nice and friendly. I had a great time there
10
Faridah
28 Jul 2025
·
Stayed 6 nights
Excellent service
Excellent service
4
Omar
26 Jul 2024
·
Stayed 1 night
Understand as your property is under some refurbishment project. Nonetheless, guest experiences shouldn’t be neglected. Luggage was wrongly delivered to me (not belong to me) broken Iron and stain mark on the ironboard placed in the room. I have to call 2 times to get my call to be attended for the iron to be changed. When I advised the service crew to check the guest supply thoroughly, he just said we have 600 rooms, then you should know better. Surprise me… Breakfast spread is good and the morning Apple Oats is great and delicious. But, service need to be improved. I have to round the restaurant more then 3 times before the service crew approached me and offer an assistance to get a table. Whereby this shld be tackle on welcoming and checking at Entrance. 3 staff there, but just greet and ask my room number for clarification if I am entitle for breakfast or not. Room is huge and very comfort and ESG are complied. Bathroom is great and clean and the bath amenities is fresh and well arranged. I like the pillow as really lock my sleep well. I have a quality sleep. Well done.
Understand as your property is under some refurbishment project. Nonetheless, guest experiences shouldn’t be neglected. Luggage was wrongly delivered to me (not belong to me) broken Iron and stain mark on the ironboard placed in the room. I have to call 2 times to get my call to be attended for the iron to be changed. When I advised the service crew to check the guest supply thoroughly, he just said we have 600 rooms, then you should know better. Surprise me… Breakfast spread is good and the morning Apple Oats is great and delicious. But, service need to be improved. I have to round the restaurant more then 3 times before the service crew approached me and offer an assistance to get a table. Whereby this shld be tackle on welcoming and checking at Entrance. 3 staff there, but just greet and ask my room number for clarification if I am entitle for breakfast or not. Room is huge and very comfort and ESG are complied. Bathroom is great and clean and the bath amenities is fresh and well arranged. I like the pillow as really lock my sleep well. I have a quality sleep. Well done.
10
Debbie
9 Oct 2023
·
Stayed 13 nights
The people were so kind and helpful!
The people were so kind and helpful!
10
Sushobhit
6 Sept 2025
·
Stayed 4 nights
Amazing staff
Amazing staff
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AI-generated summary based on recent guest reviews
Location
Directly connected to Sunway Putra Mall and close to LRT or monorail stations, making dining and shopping easy. It sits a bit away from Bukit Bintang and central hotspots but remains practical for getting around.
Related guest reviews
10
Sukhdeep
10 Feb 2026
·
Stayed 5 nights
Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me.
Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me.
6
Mahmoud
17 Nov 2025
·
Stayed 6 nights
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
6
Tomotsugu
25 Dec 2024
·
Stayed 3 nights
施設は古めだが、ひととおり清掃されている感じ。けど、シャワールームの床についてはヌルヌルしていた。また、シールの黒カビは目立つので、対処した方が良い。 エレベーターの近くの部屋になったら注意。運転時の騒音が響いてきて自分は寝れなくなった。部屋を変えてもらった。 海外初心者のためどうしても日本のホテルと比較してしまい辛めになるが、本国の生活様式を踏まえるとかなりラグジュアリーなんだろうとは思う。 朝食はとても良い。多くの種類があって、味も良かった。 繁華街から遠いため目的によっては立地が良いとはいえない。 家族連れだと、ショッピングモールがあるので安心。
施設は古めだが、ひととおり清掃されている感じ。けど、シャワールームの床についてはヌルヌルしていた。また、シールの黒カビは目立つので、対処した方が良い。 エレベーターの近くの部屋になったら注意。運転時の騒音が響いてきて自分は寝れなくなった。部屋を変えてもらった。 海外初心者のためどうしても日本のホテルと比較してしまい辛めになるが、本国の生活様式を踏まえるとかなりラグジュアリーなんだろうとは思う。 朝食はとても良い。多くの種類があって、味も良かった。 繁華街から遠いため目的によっては立地が良いとはいえない。 家族連れだと、ショッピングモールがあるので安心。
10
ROZANI
21 Apr 2025
·
Stayed 1 night
Good location with shopping mall at podium block. Adjacent to LRT Putra Stn.
Good location with shopping mall at podium block. Adjacent to LRT Putra Stn.
10
Hsuan-Pei
28 Feb 2023
·
Stayed 4 nights
Super close to the subway station and the mall. Lots of food choices in the mall and the supermarket to buy snacks drinks and even souvenirs.
Super close to the subway station and the mall. Lots of food choices in the mall and the supermarket to buy snacks drinks and even souvenirs.
10
Mark
23 May 2025
·
Stayed 2 nights
Proximity to LRT Quiet but clean and modern shopping centre with big brands attached.
Proximity to LRT Quiet but clean and modern shopping centre with big brands attached.
10
Pao Chuan
29 Jun 2024
·
Stayed 2 nights
交通便利，底下就是商場。
交通便利，底下就是商場。
10
Sergey
18 Sept 2024
·
Stayed 10 nights
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
8
Sara
28 Sept 2025
·
Stayed 2 nights
Nice spacious room which was clean, the staff were very helpful and friendly. Close to good as it’s part of a shopping mall. The monorail station is close by. A nice out of the way hotel…
Nice spacious room which was clean, the staff were very helpful and friendly. Close to good as it’s part of a shopping mall. The monorail station is close by. A nice out of the way hotel…
10
Iulia
23 Jun 2024
·
Stayed 3 nights
We loved our stay here. Complimentary parking, easy walk from here to center and easy access to metro. Breakfast was a multitude of cuisines and we had fun every morning mixing and matching items. Rooms were spacious and air conditioned.
We loved our stay here. Complimentary parking, easy walk from here to center and easy access to metro. Breakfast was a multitude of cuisines and we had fun every morning mixing and matching items. Rooms were spacious and air conditioned.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is praised for its large variety and quality, though several reviews mention crowding, inconsistent freshness and confusing egg-station queues. Vegan options are limited, and one on-site restaurant was considered pricey.
Related guest reviews
4
Manoj
21 Feb 2025
·
Stayed 3 nights
Breakfast area is a chaotic site after 9am, the staff in the breakfast area are unhelpful and not bothered. The food variety is plenty but freshness, taste and flavour is missing. You go to egg and dosa station to ask for fresh dosa or omelette they point you to the pile that they had already made. The puris and roti are cold and hard to eat, requests for fresh were just ignored. Front desk is always chaotic. The concierge desk is the most helpful and welcoming. difficult to find any management who is looking after the quality of service. Not a 5 star property. Cancelled the next booking and moved to a better hotel in the same area
Breakfast area is a chaotic site after 9am, the staff in the breakfast area are unhelpful and not bothered. The food variety is plenty but freshness, taste and flavour is missing. You go to egg and dosa station to ask for fresh dosa or omelette they point you to the pile that they had already made. The puris and roti are cold and hard to eat, requests for fresh were just ignored. Front desk is always chaotic. The concierge desk is the most helpful and welcoming. difficult to find any management who is looking after the quality of service. Not a 5 star property. Cancelled the next booking and moved to a better hotel in the same area
6
Mahmoud
17 Nov 2025
·
Stayed 6 nights
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
I stayed at the Deluxe Classic Room, the room is very spacious and comfortable, and has a balcony with a nice view of KLCC. However, the rooms needs some improvement, such as the carpet requires to be washed, the tiles at the room entrance needs to be properly installed, and the door of the shower cabinet needs to be adjusted to avoid water going out and spreading all over the washroom. The towels are very old, needs to be replaced with new ones. I don't recommend to take the room with connection door to other room, as all night i can hear the other guest. The breakfast area is good with a lot of variety to choose from. They need to improve the egg station area, as it is very confusing to know the line starts from where, and it takes a long time to take your order and prepare. Overall, I stayed almost 14 nights in the hotel, and it was convenient, especially the premises is connected to a mall. It is only located 15 minutes by car from KLCC, Pavillion Mall, Bukit Bintang, and 20 minutes from TRX Mall. The staff are very friendly and helpful, but they need to have more at the reception to attend to incoming guests.
8
JURI
22 Jul 2024
·
Stayed 3 nights
中心部からは少し離れています。grabを利用するのが良いです。 隣にモールがあるのでお土産を買うのには困りません。標準の貸し出しはバスタオルのみ。小さなタオルは0番に電話して依頼する必要があります。朝食バイキング期待していましたが、あまり美味しくなかったのと冷房が強すぎるため、滞在中一度しか利用しませんでした。スタッフはみなさんとても親切です。改装工事中なので、客室まで一度階段を登り、エレベーターを乗り継ぎします。荷物はポーターの方が階段部分のみ手伝ってくださいます。
中心部からは少し離れています。grabを利用するのが良いです。 隣にモールがあるのでお土産を買うのには困りません。標準の貸し出しはバスタオルのみ。小さなタオルは0番に電話して依頼する必要があります。朝食バイキング期待していましたが、あまり美味しくなかったのと冷房が強すぎるため、滞在中一度しか利用しませんでした。スタッフはみなさんとても親切です。改装工事中なので、客室まで一度階段を登り、エレベーターを乗り継ぎします。荷物はポーターの方が階段部分のみ手伝ってくださいます。
10
Marc
5 Nov 2025
·
Stayed 3 nights
Dejlig betjening, god service - kæmpe stor morgen buffet. Kommer måske igen til næste år
Dejlig betjening, god service - kæmpe stor morgen buffet. Kommer måske igen til næste år
10
Richard
5 May 2025
·
Stayed 7 nights
The Nusantara restaurant was quite pricy. The restaurants should not call the room about their promotions. It is quite irritating!
The Nusantara restaurant was quite pricy. The restaurants should not call the room about their promotions. It is quite irritating!
10
Mahesh
21 Nov 2025
·
Stayed 2 nights
Please put some option for vegan desert. Also please mention if the food contain egg or is a non-veg food.
Please put some option for vegan desert. Also please mention if the food contain egg or is a non-veg food.
10
Henry
28 Nov 2022
·
Stayed 1 night
It is a beautiful hotel in a nice location and connected to a shopping mall, with a supermarket in the basement. Lovely international buffet breakfast that is included in the room rate. Definitely the place to stay in KL.
It is a beautiful hotel in a nice location and connected to a shopping mall, with a supermarket in the basement. Lovely international buffet breakfast that is included in the room rate. Definitely the place to stay in KL.
8
Marcio
23 Jul 2024
·
Stayed 5 nights
O hotel está passando por reformas. No entanto, sua estrutura é muito boa apesar de mais antiga e o serviço atencioso. A grande vantagem é sem duvidas sua conexão direta com o trem/metrô e o shopping, onde há um supermercado excelente e diversas opçôes de restaurantes, além das lojas, claro. O café da manhã é enorme, com muitas opções, especialmente de comidas.
O hotel está passando por reformas. No entanto, sua estrutura é muito boa apesar de mais antiga e o serviço atencioso. A grande vantagem é sem duvidas sua conexão direta com o trem/metrô e o shopping, onde há um supermercado excelente e diversas opçôes de restaurantes, além das lojas, claro. O café da manhã é enorme, com muitas opções, especialmente de comidas.
10
Sergey
18 Sept 2024
·
Stayed 10 nights
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
We stayed in a suite, and the rooms were in an excellent condition and comfortable. The breakfast was high quality, we normally ate enough to last us until evening. The staff was exceptionally polite and helpful. There was a 4-floor mall below the hotel if you need anything for your trip. We were there for a conference at the Trade Center, which is easily accessible from the hotel. To go to the city center you need a Grab app to ride in cars (similar to Uber, costs about $5 to go to the city center, about $10-20 to go outside the city) or learn how to you the extensive public transportation - the metro station is right at the exit of the hotel. On the whole, a very nice experience.
10
Sena
19 Jul 2024
·
Stayed 4 nights
It was a great place to stay, it was clean and the people were so friendly, positive, and helpful. I felt like I am at home, thanks to Sunway Putra family! Can’t wait to visit again! The breakfast was also amazing, there were many choices. I would be happier if I could find vegan food in the restaurant also. Maybe next time :)
It was a great place to stay, it was clean and the people were so friendly, positive, and helpful. I felt like I am at home, thanks to Sunway Putra family! Can’t wait to visit again! The breakfast was also amazing, there were many choices. I would be happier if I could find vegan food in the restaurant also. Maybe next time :)
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AI-generated summary based on recent guest reviews
10
Nadeem
9 Aug 2026
·
Stayed 7 nights
Very modern family friendly hotel. Highly recommended, the mall is adjacent to
Very modern family friendly hotel. Highly recommended, the mall is adjacent to
10
JOO TECK
24 Jun 2026
·
Stayed 1 night
Good
Good
4
Alexander
3 Jun 2026
·
Stayed 7 nights
The hotel presents well in pictures, but cleanliness and maintenance were major issues once there. Sadly, there were cockroaches in the room, and the amenities were quite dated. Not much to do in the immediate area, so it was good that there is a train station immediately next to the hotel. The train tracks running so close to the hotel, however, made my room particularly noisy till about midnight each night. On a positive note, the staff were generally pleasant and helpful.
The hotel presents well in pictures, but cleanliness and maintenance were major issues once there. Sadly, there were cockroaches in the room, and the amenities were quite dated. Not much to do in the immediate area, so it was good that there is a train station immediately next to the hotel. The train tracks running so close to the hotel, however, made my room particularly noisy till about midnight each night. On a positive note, the staff were generally pleasant and helpful.
10
Chuah
11 May 2026
·
Stayed 5 nights
Good experience, attentive staff
Good experience, attentive staff
10
Chan
8 May 2026
·
Stayed 5 nights
Good
Good
Property policies
Check-in
Check-out
Check-in from 15:00
Before 12:00
FAQs about Sunway Putra Hotel Kuala Lumpur
Is parking available at the hotel?
Parking is available on-site, but it is limited. Self-parking incurs a fee of MYR 13 per day. Valet parking services are also offered.
What breakfast options are available?
Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately MYR 75 for adults and MYR 37.50 for children.
Does the hotel allow pets?
No pets or service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Kuala Lumpur, within a 5-minute drive of the Petronas Twin Towers and Pavilion Kuala Lumpur. Nearby attractions include Sunway Putra Mall (0.1 km), World Trade Centre Kuala Lumpur (0.2 km), and Chow Kit Night Market (0.6 km).
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. Pool access is available from 8:00 AM to 8:00 PM.
What are the policies regarding children staying at the hotel?
Children 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
Are extra beds or cribs available at the hotel?
The hotel offers rollaway beds for a fee of MYR 162 per night. Advance request or confirmation is required for availability.
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Instant AI responses are based on hotel information
Considering this hotel for your Kuala Lumpur trip?
What do room rates at Sunway Putra Hotel Kuala Lumpur typically cost per night?
Over the next 60–90 days, room rates at Sunway Putra Hotel Kuala Lumpur typically average around US$53 a night for two guests, ranging from US$53 to US$100 on peak dates.
When is the quietest time to visit Sunway Putra Hotel Kuala Lumpur?
September is the quietest month to stay at Sunway Putra Hotel Kuala Lumpur, with demand notably lower than other months. December is the busiest month, so plan for fewer crowds in early autumn if you prefer a calmer visit.
What’s the neighbourhood like around Sunway Putra Hotel Kuala Lumpur?
Sunway Putra Hotel Kuala Lumpur is located in central Kuala Lumpur, a few steps from Sunway Putra Mall and the World Trade Centre Kuala Lumpur, with easy access to Chow Kit Night Market and Merdeka Square. The hotel caters to couples and families alike and is positioned for both business and leisure stays.
Is there a best month to get a lower rate at Sunway Putra Hotel Kuala Lumpur?
February is the cheapest month to stay at Sunway Putra Hotel Kuala Lumpur, averaging around US$63 a night; January is the priciest at US$76. Please note that the quietest month (September) is different from the cheapest month.
How does the nightly price at Sunway Putra Hotel Kuala Lumpur in Kuala Lumpur compare to recent weeks?
The current price at Sunway Putra Hotel Kuala Lumpur in Kuala Lumpur is US$54 per night for 2 guests, which is low for this hotel: about 20% below its US$68 average over the last 60 days. Most nights over that period fell between US$59 and US$116.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-11: 64.46197228729248USD
- 2026-10-12: 52.686401316890716USD
- 2026-10-13: 103.92256951023101USD
- 2026-10-14: NO DATA
- 2026-10-15: 53.55034415433884USD
- 2026-10-16: 60.94984791767121USD
- 2026-10-17: 130.41095122844698USD
- 2026-10-18: 52.92243249052048USD
- 2026-10-19: 49.237200638580326USD
- 2026-10-20: 49.237200638580326USD
- 2026-10-21: 49.237200638580326USD
- 2026-10-22: 58.96505625532151USD
- 2026-10-23: 58.96505625532151USD
- 2026-10-24: 56.68906029888153USD
- 2026-10-25: 48.397364513225554USD
- 2026-10-26: 53.72400311136246USD
- 2026-10-27: 53.72400311136246USD
- 2026-10-28: 53.72400311136246USD
- 2026-10-29: 53.72400311136246USD
- 2026-10-30: 49.237200638580326USD
- 2026-10-31: 49.237200638580326USD
- 2026-11-01: 49.237200638580326USD
- 2026-11-02: 51.189827218151095USD
- 2026-11-03: 49.24504525938034USD
- 2026-11-04: 51.189827218151095USD
- 2026-11-05: 49.237200638580326USD
- 2026-11-06: 56.72043878208161USD
- 2026-11-07: 56.147819938659666USD
- 2026-11-08: 48.74302372816086USD
- 2026-11-09: 51.23182907066345USD
- 2026-11-10: 62.143700878486634USD
- 2026-11-11: 61.51416899053574USD
- 2026-11-12: 59.709025557003024USD
- 2026-11-13: 59.709025557003024USD
- 2026-11-14: 87.9901318404007USD
- 2026-11-15: 83.6569599603653USD
- 2026-11-16: 87.24953978691101USD
- 2026-11-17: 76.17372181686402USD
- 2026-11-18: 49.237200638580326USD
- 2026-11-19: 49.237200638580326USD
- 2026-11-20: 61.21508587566376USD
- 2026-11-21: 68.69832829416275USD
- 2026-11-22: 68.34534173315048USD
- 2026-11-23: 61.21508587566376USD
- 2026-11-24: 61.21508587566376USD
- 2026-11-25: 61.21508587566376USD
- 2026-11-26: 61.21508587566376USD
- 2026-11-27: 61.20724552986145USD
- 2026-11-28: 61.20724552986145USD
- 2026-11-29: 49.237200638580326USD
- 2026-11-30: 49.237200638580326USD
- 2026-12-01: 53.72400311136246USD
- 2026-12-02: 53.72400311136246USD
- 2026-12-03: 53.72400311136246USD
- 2026-12-04: 53.72400311136246USD
- 2026-12-05: 61.20724552986145USD
- 2026-12-06: 63.48714883420944USD
- 2026-12-07: 53.72400311136246USD
- 2026-12-08: 53.72400311136246USD
- 2026-12-09: 53.72400311136246USD
- 2026-12-10: 53.72400311136246USD
- 2026-12-11: 61.20724552986145USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Cash deposit: MYR 200.00 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8:00 AM to 8:00 PM.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Fee for local cuisine breakfast: approximately MYR 75 for adults and MYR 37.50 for children
- Self parking fee: MYR 13 per day
- Rollaway bed fee: MYR 162.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Valet parking
Dry cleaning
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Child pool
Pool outdoor
Pool (Rooftop)
Pool (Seasonal Outdoor)
Fitness Center (nearby)