Is parking available at the hotel?

Self parking is available on-site for a fee of CHF 20.00 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately CHF 15 for adults and children.

What are the check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival for arrangements.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge and operates 24 hours. Guests can arrange the transfer by contacting the property in advance.

What accessibility features does the hotel offer?

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

What is the hotel's location in relation to local attractions?

The hotel is centrally located in Lausanne, just a short 5-minute walk from Lausanne Cathedral and 12 minutes by foot from Palais de Beaulieu. Other nearby attractions include Hôtel de Ville and Musée de la Machine à Écrire, both within 0.4 km.

What are the policies for children staying at the hotel?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of CHF 56.00 per stay, and advance request or confirmation is required for availability.

Hotel Crystal in Lausanne, Switzerland

What guests think

At Hotel Crystal, travellers praise the central old-town location and friendly, helpful staff, while repeatedly noting small, dated rooms without air conditioning that can get hot in summer and noisy late into the night.

Many guests highlight a rooftop terrace with excellent views, but parking is off site and can be confusing or hard to find. Cleanliness is generally praised, though a few report maintenance issues like weak or delayed hot water and occasional bathroom quirks. Overall, it suits city explorers who value convenience over space, silence, and modern comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the rooftop terrace and views. Parking is off site in a public garage and can be difficult or confusing.

Related guest reviews

8

Heather

May 26, 2025

·

Stayed 2 nights

Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.

10

Jan

May 5, 2024

·

Stayed 1 night

Check in , Ausstattung ansprechend Personal durchweg meeeega freundlich. Vor allem das FrühstücksBuffet war klein aber sehr liebevoll hergerichtet;) Gab ein Upgrade Zimmer mit grosser Terrasse

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6

Imelda

Jul 16, 2024

·

Stayed 1 night

Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.

10

Robert

Jan 29, 2024

·

Stayed 5 nights

walking distance from the metro station, which is great as it was raining all the week. the coffee salon is open all day which is great if you don't feel like working from your room.

6

Allison

Jul 15, 2025

·

Stayed 1 night

Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!

10

Jhonathan

Jul 1, 2024

·

Stayed 1 night

Loved the balcony view as we got our room on the 5th floor. Amenities and staff were great. Hotel was pretty cool and location to transportation was perfect. Would recommend!

8

Carine

Mar 25, 2025

·

Stayed 1 night

Excellent location. Great view from terrace area.

8

Kenneth

Apr 26, 2023

·

Stayed 1 night

Central location was good. Car parking available means there is à public car park nearby. Taking a shower was an experience, one of those shower curtains that attacks you as soon as you get in. Water everywhere that I had to soak up with towels.

8

Armando

Jul 19, 2024

·

Stayed 1 night

El hotel es limpio y personal amable, una terraza con buena vista, solo por la ubicación céntrica es difícil encontrar estacionamiento, hay opción de una tarifa especial para huéspedes en estacionamiento publico. // The hotel is clean and the staff is friendly, a terrace with a good view, because of the location it is difficult to find parking, there is the option of a special rate for guests in public parking.

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Cleanliness

Rooms and common areas are generally clean. A few guests noted issues such as a dirty sink, worn fixtures, and intermittent or delayed hot water.

Related guest reviews

8

Heather

May 26, 2025

·

Stayed 2 nights

Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.

8

Brenda

Jul 12, 2025

·

Stayed 1 night

Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.

8

Thomas

Nov 4, 2024

·

Stayed 1 night

Gutes und sauberes Hotel

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6

Patrick

May 13, 2025

·

Stayed 1 night

Kein warmes Wasser zum Duschen!!!

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10

Joseph

Mar 3, 2025

·

Stayed 3 nights

Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.

4

Guido

Apr 14, 2025

·

Stayed 1 night

Lavandino sporco, non aggiungo altro.

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6

Nilesh

Jan 10, 2022

·

Stayed 1 night

It’s nice located hotel with interior 1980’s look. I was on fifth floor, need to wait for hot water at least 5 minutes. First day I didn’t know so came out without shower. It’s not for what I have paid.

8

Kenneth

Apr 26, 2023

·

Stayed 1 night

Central location was good. Car parking available means there is à public car park nearby. Taking a shower was an experience, one of those shower curtains that attacks you as soon as you get in. Water everywhere that I had to soak up with towels.

2

Laura

Jun 30, 2025

·

Stayed 2 nights

This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall

8

Armando

Jul 19, 2024

·

Stayed 1 night

El hotel es limpio y personal amable, una terraza con buena vista, solo por la ubicación céntrica es difícil encontrar estacionamiento, hay opción de una tarifa especial para huéspedes en estacionamiento publico. // The hotel is clean and the staff is friendly, a terrace with a good view, because of the location it is difficult to find parking, there is the option of a special rate for guests in public parking.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small and somewhat dated, and there is no air conditioning; in warm months many report heat and significant street or bar noise when windows are open. Some rooms have balconies or pleasant views.

Related guest reviews

8

Heather

May 26, 2025

·

Stayed 2 nights

Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.

8

Brenda

Jul 12, 2025

·

Stayed 1 night

Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.

10

Jan

May 5, 2024

·

Stayed 1 night

Check in , Ausstattung ansprechend Personal durchweg meeeega freundlich. Vor allem das FrühstücksBuffet war klein aber sehr liebevoll hergerichtet;) Gab ein Upgrade Zimmer mit grosser Terrasse

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8

Màrius

Aug 16, 2025

·

Stayed 1 night

Todo correcto, pero la habitación no tiene aire acondicionado

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8

veronique

Apr 13, 2025

·

Stayed 1 night

Week-end à Lausanne en famille. Hôtel très sympa, bonne literie. En revanche certaines chambre donnent sur rue animée

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4

Jacques

Jun 26, 2025

·

Stayed 1 night

Hôtel beaucoup trop cher pour ce qu'il propose. Il devrait être entièrement rénové. Chambre sinistre, micro- salle de bains des années cinquante, décor pop démodé.

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6

Imelda

Jul 16, 2024

·

Stayed 1 night

Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.

6

Allison

Jul 15, 2025

·

Stayed 1 night

Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!

8

Illah

Jun 18, 2025

·

Stayed 1 night

The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.

2

Laura

Jun 30, 2025

·

Stayed 2 nights

This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with thoughtful touches like early check in, holding space after checkout, and bringing extra pillows. One reviewer reported an unfriendly check in.

Related guest reviews

8

Brenda

Jul 12, 2025

·

Stayed 1 night

Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.

10

Willy

May 3, 2024

·

Stayed 1 night

Sehr freundliches und hilfsbereites Personal. 😀👍

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10

Joseph

Mar 3, 2025

·

Stayed 3 nights

Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.

10

Joanna

Aug 5, 2024

·

Stayed 2 nights

Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.

10

Marie-Anne

Jun 3, 2024

·

Stayed 1 night

Good location in student quarter. Nice and helpful staff

4

Charbel

Aug 1, 2024

·

Stayed 4 nights

No air conditioning, just a broken fan. Not adapted for a summer stay. Staff at check in unfriendly and incompetent.

10

Adrienne

Aug 23, 2024

·

Stayed 1 night

Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.

6

Allison

Jul 15, 2025

·

Stayed 1 night

Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!

10

Jhonathan

Jul 1, 2024

·

Stayed 1 night

Loved the balcony view as we got our room on the 5th floor. Amenities and staff were great. Hotel was pretty cool and location to transportation was perfect. Would recommend!

8

Armando

Jul 19, 2024

·

Stayed 1 night

El hotel es limpio y personal amable, una terraza con buena vista, solo por la ubicación céntrica es difícil encontrar estacionamiento, hay opción de una tarifa especial para huéspedes en estacionamiento publico. // The hotel is clean and the staff is friendly, a terrace with a good view, because of the location it is difficult to find parking, there is the option of a special rate for guests in public parking.

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Location

Highly central in the old town with easy access to transport, shops, and attractions. The lively area can mean late night noise, and drivers should expect off site parking.

Related guest reviews

8

Heather

May 26, 2025

·

Stayed 2 nights

Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.

8

Brenda

Jul 12, 2025

·

Stayed 1 night

Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.

10

Cruz maria

Mar 5, 2025

·

Stayed 1 night

Muy bueno todo !!! Super recomendable ! Excelente ubicación.

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10

Joanna

Aug 5, 2024

·

Stayed 2 nights

Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.

8

Patrick

Aug 8, 2024

·

Stayed 3 nights

Hôtel très bien placé à Lausanne. On a toutes les connexions de transports, les restaurants, Coop, Manore, C&A, cinéma et ...

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6

Imelda

Jul 16, 2024

·

Stayed 1 night

Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.

10

Adrienne

Aug 23, 2024

·

Stayed 1 night

Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.

6

Allison

Jul 15, 2025

·

Stayed 1 night

Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!

8

Illah

Jun 18, 2025

·

Stayed 1 night

The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.

8

Carine

Mar 25, 2025

·

Stayed 1 night

Excellent location. Great view from terrace area.

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Dining

Breakfast is small or simple but satisfactory for several guests.

Related guest reviews

10

Jan

May 5, 2024

·

Stayed 1 night

Check in , Ausstattung ansprechend Personal durchweg meeeega freundlich. Vor allem das FrühstücksBuffet war klein aber sehr liebevoll hergerichtet;) Gab ein Upgrade Zimmer mit grosser Terrasse

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6

Bert

Jun 17, 2025

·

Stayed 1 night

Een gedateerd hotel, in het centrum gelegen. Ontbijt is simpel maar okay, personeel is behulpzaam en attent.

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8

Joël

Dec 31, 2021

·

Stayed 2 nights

Avant,le petitt déjeuner était inclus,maintenant il ne l'est que pour les personnes reservant sur le site de l'Hôtel,la crise sanitaire a bon dos!!!

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Hotel Crystal

Prices for Hotel Crystal

About this property

Location

Room options

Standard Room, 1 Queen Bed

Superior Double Room

Standard Twin Room, 2 Twin Beds

Triple Room, 3 Twin Beds

Superior Single Room, 1 Queen Bed

Standard Single Room, 1 Twin Bed

Quadruple Room, Multiple Beds

Guest reviews of Hotel Crystal

Who stays here?

What guests think

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FAQs about Hotel Crystal