Hotel des Balances

Name: Hotel des Balances
Address: Weinmarkt, Old Town Lucerne, Lucerne, Switzerland, Lucerne, Canton of Lucerne, Switzerland
Rating: 9.2

"Loved the bar"

"Convenient location"

"Excellent in-house restaurant"

"Great local shopping area"

"Staff provided great service"

"Great views"

Amenities

Parking
Airport shuttle
Restaurant
Business Center
Room Service
Valet Parking

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Property description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

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Guest reviews

9.2

Superb

Based on 1,695 verified reviews

Who stays here?

Business

9%

Couple

55%

Family

22%

Group

7%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Hotel des Balances, travelers consistently praise the central Old Town riverfront setting, striking historic character, and warm, professional staff, alongside an acclaimed bar and restaurant that create a refined atmosphere and memorable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Nicole

1 Apr 2026

·

Stayed 1 night

Staff was friendly, location was great, room was beautiful.

8

Joseph

25 Mar 2026

·

Stayed 2 nights

Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.

10

Dennis S

13 Mar 2026

·

Stayed 2 nights

Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!

4

Connor

30 Jan 2026

·

Stayed 1 night

The bar vanity light could not be turned off at night, took an hour to find any staff (they don’t have a concierge at all night - this was at 11:00pm), and when someone showed up he put a towel over the light instead of moving it and unplugging - not a great sleep!

10

Virginia

15 Jan 2026

·

Stayed 2 nights

This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!

Weinmarkt, Old Town Lucerne, Lucerne, Switzerland

Location

With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, a 3-minute drive from Chapel Bridge and 7 minutes from Swiss Transportation Museum. This luxury hotel is 0.1 mi (0.1 km) from Lucerne Town Hall and 0.1 mi (0.1 km) from Rosengart Collection.

Lucerne Town Hall(0.1 Miles)

Rosengart Collection(0.1 Miles)

Mill Bridge(0.1 Miles)

Hertensteinstrasse(0.2 Miles)

Chapel Bridge(0.2 Miles)

Jesuit Church(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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