Is parking available at the property?

Self parking is available on-site for a fee of EUR 26.00 per night.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 22 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location like in relation to key landmarks?

The hotel is located in the heart of Madrid, approximately 4 minutes from Bernabéu Stadium and 5 minutes from Thyssen-Bornemisza National Museum. It is also 2.7 miles from El Retiro Park and 2.8 miles from the National Prado Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

AC Hotel Avenida de América in Madrid

Average nightly price at AC Hotel Avenida de América by Marriott by month, last 12 months (USD)
Month	Average price
January	$165
February	$159
March	$171
April	$188
May	$201
June	$229
July	$148
August	$124
September	$276
October	$222
November	$201
December	$178

What guests think

AC Hotel Avenida de América by Marriott draws praise for its clean, comfortable rooms and helpful staff, a convenient location near metro and bus links, and good value for quick stays, though it sits outside Madrid’s main tourist center.

Rooms vary in size and lighting, with some reporting small or dark layouts, warm afternoon sun, aging or noisy air conditioning, and mixed soundproofing and bed comfort. Service is generally friendly and professional, but a few guests report slow responses and unresolved issues, including two theft incidents and occasional key or check-in frustrations. On-site dining receives mixed feedback, with some enjoying meals while others found breakfast underwhelming or hours limited. Expect a practical, well-connected base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Information on facilities is limited; paid parking costs around €25 per night and may be tight for larger vehicles.

Related guest reviews

8

Josefina

Nov 3, 2025

·

Stayed 4 nights

Schone kamer, personeel aardig. Minpunt, vuilniswagen komt langs zo'n tien keer in het midden van de nacht. Oordoppen te bevelen om goed te slapen... Goed restaurant!

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6

Tim

Mar 14, 2022

·

Stayed 2 nights

The staff at this hotel were very friendly. Checking in was very easy and convenient. One slightly weird thing for a hotel of this size is that the to get in, you had to press a buzzer for the staff to open. This was a little annoying every time you enter the hotel you have to wait for someone to open the door for you. The rooms are also not sound proofed against the street. You can hear cars passing during the night and people walking by making noise. The first night you could hear people shouting outside from the fourth floor. If you’re a light sleeper, this isn’t the place for you. AC is also fairly old with poor controls. You can’t set the temperature, it’s just a dial for hot or cold.

10

Sime

Dec 8, 2022

·

Stayed 19,331 nights

La zona del bar es estupenda

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10

Marco

Oct 13, 2025

·

Stayed 4 nights

Todo muy bien, solo que no esperaba que cobraran €25 el estacionamiento por noche

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10

Ioana

Aug 2, 2024

·

Stayed 5 nights

Room was great, nothing to complain about. Also gym room was pretty good. I picked this hotel as it was very close to M7, so easy to get to and get back from Estadio Cívitas Metropolitano. Lots of shops nearby, a big Lidl right next to the hotel, great restaurants in a walking distance. Easy to get to the airport, if you dont have luggage, with the same metro. Or a short trip with Bolt or Uber which is less than 20 euros. I'm definitely going back there next time i travel to Madrid. Loved the place.

10

MARIA

Sep 5, 2024

·

Stayed 4 nights

Estaba bien, lo que faltó fue que el restaurante estuviera abierto para el almuerzo y cena. Por alguna razón mi llave de la habitación se des habilitó cada dia, eso no me gustó.

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6

grace

Oct 26, 2025

·

Stayed 2 nights

We have room 511, extremely small room with afternoon sun, very hot and can not open the shades. Barely enough room just go around the bed. Not enough room to put suitcases anywhere. Hotel is quite far from all the popular sights. Must transfer if using metro to sights and it takes minimum 20-30 minutes. It takes >50 minutes if take a bus, and it costs almost 30 Euros by taxi from Plaza Mayor. Coffee machine in the lobby but you have to pay to buy a capsule, pretty cheap. It is pricy for what you get. Had stay in many AC hotel before and this one is very disappointing. No hot water boiler, the capsule coffee machine is not adequate to make hot water or tea.

4

torab

Feb 3, 2025

·

Stayed 1 night

Hotel o Hostal??!! De 2 estrellas,la habitacion olia a humedad y muy fria. Etrar en el parking con un 4×4 ,un calvario y encima cuesta 25€ al dia !! Lo unico bueno,la recepcion y el resturante amables y buena comida.

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8

Edith

May 10, 2022

·

Stayed 4 nights

Comfortabele en schone kamer. Ligging van het hotel is dicht bij openbaar vervoer zoals metro en bus, en op 40 min loopafstand van het centrum. Jammer is wel dat er geen roomservice is voor een drankje na 23 uur zeker ook omdat de tentjes in de omgeving vroeg sluiten voor spaanse begrippen. Personeel is vriendelijk en willig je te dienst staan.

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10

Pablo

Jun 19, 2025

·

Stayed 3 nights

Great hotel. It is under renovations

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Cleanliness

Many reviews highlight very clean rooms and common areas; a few note isolated bathroom issues or some wear.

Related guest reviews

10

Miguel Angel

Nov 10, 2025

·

Stayed 1 night

Limpieza, habitación, personal todo súper bien!

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10

Edgar

Dec 19, 2024

·

Stayed 1 night

El hotel está muy cuidado y limpio

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6

Yaisilemit

Feb 16, 2025

·

Stayed 3 nights

El alojamiento no era de lo que pensé, la cafetera de la habitación estaba rota, avisa recepción y no me la cambiaron, el baño estaba sucio con manchas el plato de ducha, al lado de la cafetera había un vello púbico, luces rotas en el techo fuera de la habitación, etc.

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10

Antonio

Dec 15, 2025

·

Stayed 6 nights

Gostamos muito da hospedagem! Hotel bem localizado, ambientes e quarto impecáveis, funcionários simpáticos e prontos para ajudar com tudo, limpeza do quarto ótima com troca de toalhas diariamente.

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8

Hajir

Nov 9, 2025

·

Stayed 1 night

Clean rooms, fair price, and friendly staff

10

Nancy

Nov 2, 2025

·

Stayed 1 night

Very clean, nice employees and nice location.

10

Fermin C

Jan 15, 2022

·

Stayed 4 nights

Impecable

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10

Vito

Oct 8, 2024

·

Stayed 4 nights

The hotel is nice, clean, rooms are spacious. While it's not central, it is only 3 mins walk from nearest subway station. Staff was professional and friendly. Very good value for money.

10

Nameer

Sep 20, 2024

·

Stayed 5 nights

I great clean property with superb and attentive staff, especially the cleaning staff.

10

dongik

Jan 28, 2026

·

Stayed 4 nights

객실이 깨끗하고 좋았음

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Rooms

Many find rooms spacious and comfortable, but others report small or dark layouts, limited storage, heat from sun exposure, mixed soundproofing, and issues with beds or climate control.

Related guest reviews

6

Tim

Mar 14, 2022

·

Stayed 2 nights

The staff at this hotel were very friendly. Checking in was very easy and convenient. One slightly weird thing for a hotel of this size is that the to get in, you had to press a buzzer for the staff to open. This was a little annoying every time you enter the hotel you have to wait for someone to open the door for you. The rooms are also not sound proofed against the street. You can hear cars passing during the night and people walking by making noise. The first night you could hear people shouting outside from the fourth floor. If you’re a light sleeper, this isn’t the place for you. AC is also fairly old with poor controls. You can’t set the temperature, it’s just a dial for hot or cold.

10

Gilbert

Feb 3, 2026

·

Stayed 1 night

AC had a large room for us to stay in

10

Yaren

Jan 20, 2025

·

Stayed 4 nights

Çok güzel geçti odamizi her gün temizliyorlardı banyodaki eşyaların yeniliyorlardı.Tek kötü özelliği duvarlar ses geçiriyordu her şeyi duyabiliyorduk.Konum olarak da metro duraklarına yakın ama o duraktan sadece bir metro hattı geçiyor maalesef diğer metro istasyonuna yürümek istemiyorsanız aktarma yapmak gerekiyor.Kahvaltiyi otelde yapmayı tercih etmedik o yüzden ona bir yorum yapamıyorum ama bir kere yemeğe indik açıkçası çok beğenmedik.

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6

Francisco

Oct 20, 2025

·

Stayed 2 nights

La cama estaba muy hundida y no he podido descansar con comodidad. Por lo demás todo bien.

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6

grace

Oct 26, 2025

·

Stayed 2 nights

We have room 511, extremely small room with afternoon sun, very hot and can not open the shades. Barely enough room just go around the bed. Not enough room to put suitcases anywhere. Hotel is quite far from all the popular sights. Must transfer if using metro to sights and it takes minimum 20-30 minutes. It takes >50 minutes if take a bus, and it costs almost 30 Euros by taxi from Plaza Mayor. Coffee machine in the lobby but you have to pay to buy a capsule, pretty cheap. It is pricy for what you get. Had stay in many AC hotel before and this one is very disappointing. No hot water boiler, the capsule coffee machine is not adequate to make hot water or tea.

4

Adriana

Feb 13, 2025

·

Stayed 4 nights

AC didnt work, tv didnt work, contact less key did work. Had to go eveytime back to the lobby for a new one

10

Alejandro

Oct 28, 2024

·

Stayed 1 night

Gran lugar para hospedarse, el personal es muy amable y atento y te ayudan bastante. Mi único comentario es que hay algunas habitaciones que debido a su orientación, pueden percibirse algo calientes debido a que les da el sol gran parte del día, pero nada que no se pueda resolver cerrando cortinas o haciendo uso del aire acondicionado

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8

Eduardo

Sep 23, 2024

·

Stayed 4 nights

Property was great. However, poor lighting in the room and bathroom and no shelves or space to unpack

10

Irene

Nov 23, 2025

·

Stayed 1 night

Habitación grande y muy cómoda

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10

Samuel

Oct 6, 2024

·

Stayed 3 nights

Excelente estancia. Habitaciones cómodas y confortables.

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Service

Staff are widely described as friendly and professional, though some guests faced slow responses or unresolved problems; a few reported thefts and security support concerns.

Related guest reviews

8

Joseph

Mar 14, 2023

·

Stayed 2 nights

Stole property from luggage placed behind reception desk said to be safe.

8

Diana

Dec 23, 2024

·

Stayed 3 nights

The hotel is in a very good condition, the rooms are nice as well as the toiletries. It has a very good restaurant in which I recommend the breakfast. The personal, in my opinion, could be better. There are facilities like a small market right on the side and another restaurant right in front of. It is not very close to Madrid’s main attractions so you would have to take a taxi or a bus to get there every time you want to go. 10 euro approx each taxi ride.

10

Gisela

Nov 17, 2025

·

Stayed 2 nights

Great hotel and very nice staff

10

Antonio

Dec 15, 2025

·

Stayed 6 nights

Gostamos muito da hospedagem! Hotel bem localizado, ambientes e quarto impecáveis, funcionários simpáticos e prontos para ajudar com tudo, limpeza do quarto ótima com troca de toalhas diariamente.

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8

Hajir

Nov 9, 2025

·

Stayed 1 night

Clean rooms, fair price, and friendly staff

2

H

Dec 30, 2025

·

Stayed 3 nights

My friend’s backpack was stolen during the check out, when we were at the reception. Staff didn’t provide the images from security camera, they just shared the police station ‘s address and no more support. Police informed it is very common AT THIS HOTEL!

8

Stefano

Oct 3, 2025

·

Stayed 3 nights

Very good hotel for a quick trip. Hotel is in very good share and staff is great.

8

Louise

Apr 29, 2025

·

Stayed 9 nights

Overall stay was very comfortable ! Staff friendly and area very quiet . Only complaint is when asking for extra towels etc staff took a long time sometimes had to be ask twice

10

jenna

Jun 16, 2024

·

Stayed 2 nights

The hotel boasts stylish clean decor. Comfortable beds and spacious rooms. The staff, particularly the receptionists, are incredibly helpful and friendly, providing exceptional and attentive service.

10

JUAN

Aug 8, 2025

·

Stayed 5 nights

Hotel limpio, ordenado, bien ubicado con buenos accesos a transporte público, habitaciones cómodas pero sobre todo lo más destacado es el servicio y atención que ofrecen todos sus empleados ya to en recepción nos recibió Enrique excelente y en el desayuno Nacho siempre amable y atento

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Location

Well connected to metro and bus lines, handy for the airport and Salamanca, but not central, so reaching major sights usually requires transfers and time.

Related guest reviews

10

Naxieli

Jul 6, 2024

·

Stayed 2 nights

I love how convenient the location is, a straight bus to the airport and around the corner from the subway to move around the city. Walking distance to the best of the Salamanca neighborhood. Very quiet and clean.

10

Robert

May 15, 2025

·

Stayed 3 nights

Beautiful hotel right next to the Metro!

8

Margaret

Oct 13, 2024

·

Stayed 1 night

After 2 weeks in Morocco this hotel provided some real comfort with a great bed, linens, towels and hot water. Not really a great spot for tourists but a solid business hotel...breakfast ok once we sorted out and proved our included breakfast which on entering we were told it was not included...shen i explained we confirmed it at check in i just got a strong NO! She did not offer to sort it out for us and left us to go to reception and drag the reception staff in to tell them it was included...otherwise a solid stay...just a note that I am a regular to Madrid and i find most hotels here overpriced for what they are. While the stay was solid so was the price!

10

Jonathan

Nov 17, 2025

·

Stayed 5 nights

Habitación en impecable estado Personal atento y con buena actitud Tiene cercanía con al menos dos estaciones de metro y bus por lo tanto la movilidad es sencilla La zona del hotel es tranquila y segura

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8

JOSE

Oct 15, 2024

·

Stayed 2 nights

It is OK for business travelers, very close to buses stations. Intercambiador de las americas. 400 m.

8

Gary

Sep 27, 2025

·

Stayed 3 nights

Great place to stay. We hadn’t realised how far away from the city centre it was. The hotel and staff were great.

8

Juan Pablo

May 2, 2025

·

Stayed 3 nights

Hotel muy bien pero algo alejado del centro

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8

Ana

Oct 26, 2025

·

Stayed 1 night

Modern accommodation convenient o the airport and Salamanca.

8

Louise

Apr 25, 2025

·

Stayed 1 night

Easy to purchase inexpensive food at Lidl grocery store. Gluten free Italian restaurant is excellent nearby. Convenient access to many metro lines.

8

Yolanda

Nov 23, 2025

·

Stayed 4 nights

Hotel limpio. La ubicación buena. Fácil acceso a transporte público y privado

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Dining

Feedback is mixed: several guests enjoyed the restaurant or breakfast, while others found breakfast poor value or noted limited hours and late-night options.

Related guest reviews

8

Josefina

Nov 3, 2025

·

Stayed 4 nights

Schone kamer, personeel aardig. Minpunt, vuilniswagen komt langs zo'n tien keer in het midden van de nacht. Oordoppen te bevelen om goed te slapen... Goed restaurant!

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8

wilson

Sep 13, 2024

·

Stayed 3 nights

Ótima experiência, o serviço de bar e restaurante excelentes.. a recepção nem tanto… mas com certeza recomendo!

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10

Yaren

Jan 20, 2025

·

Stayed 4 nights

Çok güzel geçti odamizi her gün temizliyorlardı banyodaki eşyaların yeniliyorlardı.Tek kötü özelliği duvarlar ses geçiriyordu her şeyi duyabiliyorduk.Konum olarak da metro duraklarına yakın ama o duraktan sadece bir metro hattı geçiyor maalesef diğer metro istasyonuna yürümek istemiyorsanız aktarma yapmak gerekiyor.Kahvaltiyi otelde yapmayı tercih etmedik o yüzden ona bir yorum yapamıyorum ama bir kere yemeğe indik açıkçası çok beğenmedik.

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10

MARIA

Sep 5, 2024

·

Stayed 4 nights

Estaba bien, lo que faltó fue que el restaurante estuviera abierto para el almuerzo y cena. Por alguna razón mi llave de la habitación se des habilitó cada dia, eso no me gustó.

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10

Huda

Apr 14, 2025

·

Stayed 1 night

Best stay we’ve ever had at a Marriott. The accommodations were clean, comfortable and quiet. The staff were helpful and courteous. We ate dinner at their restaurant and the food and service were excellent.

8

JOSE

Oct 23, 2024

·

Stayed 2 nights

Bien situada cerca del intercambiador de la Avenida America. El restaurant deja mucho que desear

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8

Diana

Dec 23, 2024

·

Stayed 3 nights

The hotel is in a very good condition, the rooms are nice as well as the toiletries. It has a very good restaurant in which I recommend the breakfast. The personal, in my opinion, could be better. There are facilities like a small market right on the side and another restaurant right in front of. It is not very close to Madrid’s main attractions so you would have to take a taxi or a bus to get there every time you want to go. 10 euro approx each taxi ride.

8

Denys

Jan 12, 2024

·

Stayed 2 nights

Good hotel. Room is good spaced and comfortable. Breakfast is horrible, not worth at all, very expensive for a poor variety and quality of things offered.

8

Laura

May 11, 2025

·

Stayed 1 night

Soggiorno piacevole, camera pulita e spaziosa. Ottima accoglienza e personale qualificato. Colazione un po’ al di sotto delle aspettative. Prezzo però eccessivamente alto nel complesso.

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8

Edith

May 10, 2022

·

Stayed 4 nights

Comfortabele en schone kamer. Ligging van het hotel is dicht bij openbaar vervoer zoals metro en bus, en op 40 min loopafstand van het centrum. Jammer is wel dat er geen roomservice is voor een drankje na 23 uur zeker ook omdat de tentjes in de omgeving vroeg sluiten voor spaanse begrippen. Personeel is vriendelijk en willig je te dienst staan.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $193	11 $197	12	13 $195	14 $195
15 $185	16 $239	17	18	19	20 $184	21 $227
22 $152	23 $184	24	25	26 $176	27 $238	28 $238
29 $152	30 $163

Su	Mo	Tu	We	Th	Fr	Sa
		1 $152	2 $152	3 $152	4 $217	5 $275
6 $206	7 $152	8 $152	9 $152	10 $152	11 $184	12 $185
13 $152	14 $209	15 $187	16 $173	17 $163	18 $227	19 $163
20 $152	21 $154	22 $152	23 $152	24 $154	25 $173	26 $196
27 $179	28 $206	29 $209	30 $275	31 $324

AC Hotel Avenida de América by Marriott

Prices for AC Hotel Avenida de América by Marriott

Monthly average prices

About this property

Location

Room options

Single Room

Triple Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Superior Room, 2 Twin Beds

Standard Room, 1 Queen Bed

Triple Room, 1 Queen Bed with Sofa Bed

Superior Room, 1 King Bed

Guest reviews of AC Hotel Avenida de América by Marriott

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about AC Hotel Avenida de América by Marriott

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