Boutique Urban Madrid Génova
$160
/ night
Avg. for September
Prices for Boutique Urban Madrid Génova
Select dates to see prices and availability
$160
/ night
Avg. for September
Monthly average prices
Nightly prices at Boutique Urban Madrid Génova average $92 in August, the cheapest month, and $169 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $114 |
| February | $122 |
| March | $137 |
| April | $152 |
| May | $150 |
| June | $161 |
| July | $98 |
| August | $92 |
| September | $160 |
| October | $169 |
| November | $135 |
| December | $121 |
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Sep · $160
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Most expensive: October (~$169)
Cheapest: August (~$92)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include a safe deposit box at the front desk and an elevator.
Rooms
Make yourself comfortable in this air-conditioned apartment, which has a kitchenette. An LCD television is provided for your entertainment. Conveniences include a desk and a refrigerator, and housekeeping is provided daily.
Location
With a stay at this aparthotel, you'll be centrally located in Madrid, just a 3-minute walk from Paseo de la Castellana and 14 minutes by foot from Gran Via. This aparthotel is 1 mi (1.6 km) from El Retiro Park and 1.4 mi (2.3 km) from Puerta del Sol.
What's nearby
Paseo de la Castellana(0.2 miles)
El Corte Inglés(0.5 miles)
Golden Mile(0.5 miles)
ABC Serrano(0.5 miles)
Plaza de Chueca(0.5 miles)
Plaza de Colon(0.5 miles)
National Archaeological Museum(0.6 miles)
Gran Via(0.7 miles)
U.S. Embassy(0.8 miles)
Casino Gran Via(0.8 miles)
Círculo de Bellas Artes(0.8 miles)
Calle de Alcalá(0.9 miles)
Plaza de Cibeles(0.9 miles)
Puerta de Alcalá(0.9 miles)
Comillas Pontifical University(0.9 miles)
The preferred airport for this aparthotel is Adolfo Suarez Madrid-Barajas Airport (MAD)(8.3 miles)
Free Wi-Fi
Non-Smoking Rooms
Safe-Deposit Box
24-Hour Front Desk
Location
Almagro, 10, Almagro, Madrid, Spain
Paseo de la Castellana (0.2 miles)
El Corte Inglés (0.5 miles)
Golden Mile (0.5 miles)
ABC Serrano (0.5 miles)
Plaza de Chueca (0.5 miles)
Plaza de Colon (0.5 miles)
Room options
13
Superior Double Room
Room details
2 Twin Beds
Sleeps 2
Air ConditioningKitchenetteRefrigerator
Guest reviews of Boutique Urban Madrid Génova
7.8
Good
Based on 2,211 verified reviews
Who stays here?
Business
15%
Couple
44%
Family
15%
Group
19%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Boutique Urban Madrid Génova, reviewers frequently praise the central location near Alonso Martínez metro, while feedback on the rooms is mixed—some note spacious, functional spaces, but many report recurring noise, dated fittings, maintenance problems, and inconsistent cleanliness.
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What guests think
At Boutique Urban Madrid Génova, reviewers frequently praise the central location near Alonso Martínez metro, while feedback on the rooms is mixed—some note spacious, functional spaces, but many report recurring noise, dated fittings, maintenance problems, and inconsistent cleanliness.
Service is inconsistent, with comments ranging from friendly staff to slow or unhelpful reception and poor communication. Amenities are basic, with off-site breakfast vouchers mentioned and limited in-room supplies; signage and name confusion made the property hard to find for some. Expect a simple base with variable upkeep and service.
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AI-generated summary based on recent guest reviews
Facilities
Not enough information in reviews.
Related guest reviews
2
Alvaro
Oct 28, 2024
·
Stayed 2 nights
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
6
Marinella
Oct 15, 2023
·
Stayed 2 nights
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: some guests found rooms clean, while others reported stained bedding, mold, dirty or scuffed walls, and limited or skipped housekeeping during stays.
Related guest reviews
2
Guillermo
Nov 9, 2025
·
Stayed 1 night
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
8
Sandro
Oct 20, 2025
·
Stayed 2 nights
Clean place close to city center and steps away from metro station. Highly recommended
Clean place close to city center and steps away from metro station. Highly recommended
6
Ada
Nov 15, 2025
·
Stayed 2 nights
Necesita lampara de noche, no limpian el cuarto y hacen la cama mientras estas hospedado
Necesita lampara de noche, no limpian el cuarto y hacen la cama mientras estas hospedado
2
Alvaro
Oct 28, 2024
·
Stayed 2 nights
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
THE PHOTOS ARE FALSE!! The advertisement photos for this place are absolutely missleading! There are holes and unfinished drywall edges all over the room. First only one of the three elevators was functional. Then the room had a stenching strong chemical smell during all the night. The walls were full of holes and repainted patches. The door was completely crooked and has a one inch gap on one end. The window frames were also crooked and left a half-inch gap on one end. One of the pillows was torn and had the filling coming out of it! The bedding had blood stains!! The bathroom had mold and unfinished/unpainted sections in the walls.
2
Enrique
Feb 22, 2024
·
Stayed 1 night
El sitio está totalmente descuidado y sin mantenimiento. Las paredes de la habitación estaban sucias y con partes rotas y desprendidas. A la puerta le faltaba el marco. El televisor (mini televisor porque debe se de 14") está de adorno porque es tan antiguo que no soporta canales HD, asi que ahora que ya solo se emiten canales en ese formato, en el televisor no se puede ver nada. A pesar de que el hotel ofrece desayuno, no tiene cafetería ni restaurante, tienes que salir del hotel e ir a una cafetería de la calle que está cruzando una carretera. Desaconsejo totalmente este sitio.
El sitio está totalmente descuidado y sin mantenimiento. Las paredes de la habitación estaban sucias y con partes rotas y desprendidas. A la puerta le faltaba el marco. El televisor (mini televisor porque debe se de 14") está de adorno porque es tan antiguo que no soporta canales HD, asi que ahora que ya solo se emiten canales en ese formato, en el televisor no se puede ver nada. A pesar de que el hotel ofrece desayuno, no tiene cafetería ni restaurante, tienes que salir del hotel e ir a una cafetería de la calle que está cruzando una carretera. Desaconsejo totalmente este sitio.
6
Marinella
Oct 15, 2023
·
Stayed 2 nights
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
6
Maria Fernanda
Oct 3, 2024
·
Stayed 2 nights
La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
6
Carlos
Dec 21, 2022
·
Stayed 1 night
Los pasillos acumalaban suciedad, al menos en la planta 3°. La habitación estaba limpia. Falta conservación. Las paredes presentan muchisimos rayones de maletas posiblemente. La TV parece un monitor de PC. Es enana. El desayuno es un ticket para irte a un bar a 50 m. Recepción muy amables, eso si.
Los pasillos acumalaban suciedad, al menos en la planta 3°. La habitación estaba limpia. Falta conservación. Las paredes presentan muchisimos rayones de maletas posiblemente. La TV parece un monitor de PC. Es enana. El desayuno es un ticket para irte a un bar a 50 m. Recepción muy amables, eso si.
10
John Peter
Nov 5, 2025
·
Stayed 3 nights
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious with basic kitchenettes to dated and worn; many mention thin walls and significant noise, plus issues like old or nonworking TVs/AC, faulty fixtures, and uncomfortable beds.
Related guest reviews
4
Ernesto
Jun 9, 2023
·
Stayed 3 nights
La peor experiencia, no funcionaba el aire acondicionado de la habitación, instalaciones viejas , el personal sin orientación de servicio al cliente. NO LO RECOMIENDO!!
La peor experiencia, no funcionaba el aire acondicionado de la habitación, instalaciones viejas , el personal sin orientación de servicio al cliente. NO LO RECOMIENDO!!
8
Carmelo
Sep 15, 2024
·
Stayed 1 night
Solamente que se oye mucho a los vecinos, por lo demas todo normal
Solamente que se oye mucho a los vecinos, por lo demas todo normal
8
Fernando
May 13, 2024
·
Stayed 1 night
Tienen que poner tvs nuevas que no se ven.
Tienen que poner tvs nuevas que no se ven.
4
Javier Edison
Apr 12, 2024
·
Stayed 3 nights
Duschen var trasig fick säga till dem att den skulle repareras toaletten var också trasig det rann vatten hela tiden dem gjorde ingenting åt det hade svår att sova för att varje 2 minuter vatten hållare startade där att fila på mer vatten och tvn fungerade inte. Man kunde bara håra dem gjorde ingenting heller åt det. Aldrig mer samma stället.
Duschen var trasig fick säga till dem att den skulle repareras toaletten var också trasig det rann vatten hela tiden dem gjorde ingenting åt det hade svår att sova för att varje 2 minuter vatten hållare startade där att fila på mer vatten och tvn fungerade inte. Man kunde bara håra dem gjorde ingenting heller åt det. Aldrig mer samma stället.
8
Alberto
Mar 15, 2025
·
Stayed 3 nights
Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio
Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio
4
Ingrid
Oct 25, 2024
·
Stayed 1 night
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
6
Marinella
Oct 15, 2023
·
Stayed 2 nights
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
10
John Peter
Nov 5, 2025
·
Stayed 3 nights
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
4
FEDERICO
May 10, 2023
·
Stayed 2 nights
Ubicación privilegiada a metros del metro Alonso Martinez Precio aceptable en la zona, habitaciones amplias, baño completo Las señoras que atienden en recepción son muy lentas haciendo checkin Aunque tiene cocina, microondas, nevera, platos, cubieros y fregadero, para permitir la comida en habitación, no hay servicio de lavado o limpieza de lo usado al cocinar o comer, lo cual extraña
Ubicación privilegiada a metros del metro Alonso Martinez Precio aceptable en la zona, habitaciones amplias, baño completo Las señoras que atienden en recepción son muy lentas haciendo checkin Aunque tiene cocina, microondas, nevera, platos, cubieros y fregadero, para permitir la comida en habitación, no hay servicio de lavado o limpieza de lo usado al cocinar o comer, lo cual extraña
4
Carbonell
Mar 3, 2024
·
Stayed 2 nights
Muy ruidoso
Muy ruidoso
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: some note friendly staff and helpful luggage storage, but multiple reviews cite slow or unhelpful reception, poor communication, and unresolved issues; one guest reported a theft dispute and another found no staff present late at night.
Related guest reviews
8
Sylvie
Oct 27, 2024
·
Stayed 11 nights
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
8
Pol
Feb 22, 2026
·
Stayed 1 night
La habitación correcta y amabilidad del personal
La habitación correcta y amabilidad del personal
4
Javier Edison
Apr 12, 2024
·
Stayed 3 nights
Duschen var trasig fick säga till dem att den skulle repareras toaletten var också trasig det rann vatten hela tiden dem gjorde ingenting åt det hade svår att sova för att varje 2 minuter vatten hållare startade där att fila på mer vatten och tvn fungerade inte. Man kunde bara håra dem gjorde ingenting heller åt det. Aldrig mer samma stället.
Duschen var trasig fick säga till dem att den skulle repareras toaletten var också trasig det rann vatten hela tiden dem gjorde ingenting åt det hade svår att sova för att varje 2 minuter vatten hållare startade där att fila på mer vatten och tvn fungerade inte. Man kunde bara håra dem gjorde ingenting heller åt det. Aldrig mer samma stället.
2
Juan Manuel
Oct 10, 2022
·
Stayed 2 nights
Muy mala atención desde el momento de la recepción y el check in. Nos robaron cosas de la habitación, hicimos el reclamo y nos dijeron que era culpa nuestra que lo habíamos perdido. Las habitaciones están viejas, no son como las muestran en imágenes.
Muy mala atención desde el momento de la recepción y el check in. Nos robaron cosas de la habitación, hicimos el reclamo y nos dijeron que era culpa nuestra que lo habíamos perdido. Las habitaciones están viejas, no son como las muestran en imágenes.
6
Marinella
Oct 15, 2023
·
Stayed 2 nights
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
2
Rómulo Rubén
Oct 27, 2022
·
Stayed 1 night
Mi vuelo se retrasó y llegue como a las 22:30, porque estuve buscando el hotel como Hotel "Boutique Urban Genova", lo cual "no existe" en el sitio tiene otro nombre completamente diferente, por lo que cuando pude identificar cual era, en la recepción no había nadie, marque en varias ocasiones al contacto y no me contesto nadie, la comunicación es nula con el hotel, realmente no lo recomiendo en lo absoluto, estuve buscando en los alrededores un hotel y no pude encontrar ninguno, tuve que dormir con mi esposa en el aeropuerto de Madrid.
Mi vuelo se retrasó y llegue como a las 22:30, porque estuve buscando el hotel como Hotel "Boutique Urban Genova", lo cual "no existe" en el sitio tiene otro nombre completamente diferente, por lo que cuando pude identificar cual era, en la recepción no había nadie, marque en varias ocasiones al contacto y no me contesto nadie, la comunicación es nula con el hotel, realmente no lo recomiendo en lo absoluto, estuve buscando en los alrededores un hotel y no pude encontrar ninguno, tuve que dormir con mi esposa en el aeropuerto de Madrid.
6
Maria Fernanda
Oct 3, 2024
·
Stayed 2 nights
La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
La ubicación buena , nada más. Que falta de cordialidad de la personas de recepción, no nos ayudaron en nada, pedí una secadora de pelo me dijeron hay dos pero está dañadas, no hay ni un sobre de café , no sirven los dispensadores de jabón., no shampoo nada. Debe tener más amenities. No hay caja de seguridad. Ni en recepción No volveré
6
Carlos
Dec 21, 2022
·
Stayed 1 night
Los pasillos acumalaban suciedad, al menos en la planta 3°. La habitación estaba limpia. Falta conservación. Las paredes presentan muchisimos rayones de maletas posiblemente. La TV parece un monitor de PC. Es enana. El desayuno es un ticket para irte a un bar a 50 m. Recepción muy amables, eso si.
Los pasillos acumalaban suciedad, al menos en la planta 3°. La habitación estaba limpia. Falta conservación. Las paredes presentan muchisimos rayones de maletas posiblemente. La TV parece un monitor de PC. Es enana. El desayuno es un ticket para irte a un bar a 50 m. Recepción muy amables, eso si.
4
FEDERICO
May 10, 2023
·
Stayed 2 nights
Ubicación privilegiada a metros del metro Alonso Martinez Precio aceptable en la zona, habitaciones amplias, baño completo Las señoras que atienden en recepción son muy lentas haciendo checkin Aunque tiene cocina, microondas, nevera, platos, cubieros y fregadero, para permitir la comida en habitación, no hay servicio de lavado o limpieza de lo usado al cocinar o comer, lo cual extraña
Ubicación privilegiada a metros del metro Alonso Martinez Precio aceptable en la zona, habitaciones amplias, baño completo Las señoras que atienden en recepción son muy lentas haciendo checkin Aunque tiene cocina, microondas, nevera, platos, cubieros y fregadero, para permitir la comida en habitación, no hay servicio de lavado o limpieza de lo usado al cocinar o comer, lo cual extraña
4
Cleopatra
Oct 2, 2024
·
Stayed 1 night
Staff de recepción, debiese ser más amable! El peor servicio al cliente que he visto en un hotel
Staff de recepción, debiese ser más amable! El peor servicio al cliente que he visto en un hotel
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AI-generated summary based on recent guest reviews
Location
Widely praised for being near Alonso Martínez metro and convenient for exploring, with restaurants and a generally safe feel; a few guests struggled to find the property due to limited signage or a different on-site name.
Related guest reviews
8
Sylvie
Oct 27, 2024
·
Stayed 11 nights
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
Très bien situé près d’une station de métro. Beaucoup de site à visiter sont à 30/40 minutes de marche. Le confort de la chambre est de base. Comme la rue est très animée, avons choisi une chambre côté cour, et avons apprécié la tranquillité. Le personnel est avare de sourires et de bonjours.
8
Sandro
Oct 20, 2025
·
Stayed 2 nights
Clean place close to city center and steps away from metro station. Highly recommended
Clean place close to city center and steps away from metro station. Highly recommended
8
Alberto
Mar 15, 2025
·
Stayed 3 nights
Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio
Struttura vicinissima alla fermata della metro Alonso Martinez. Comodo per un breve soggiorno e per visitare al meglio la città. Quartiere tranquillo nel centro della vita economia della città, con ristorante e locali. Le camere della struttura sono grandi con angolo cucina. La consiglio
2
Carmen Maria
Nov 26, 2023
·
Stayed 2 nights
La Zona
La Zona
4
Ingrid
Oct 25, 2024
·
Stayed 1 night
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
I had difficulty locating the hotel due to the lack of visible signage, which made finding it frustrating. The hotel doesn’t fit the ‘boutique’ description, as the rooms feel bare and poorly decorated. The bed and pillows were uncomfortable, and the walls were thin enough to hear neighbors moving around. The bathroom only had a single, broken soap container placed inconveniently in the shower, and the windows didn’t close properly, allowing restaurant noise to filter in until late at night. Overall, not the restful stay I was hoping for.
6
Marinella
Oct 15, 2023
·
Stayed 2 nights
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
Camera pulita, spaziosa. Bagno pulito, cambio salviette giornaliero, ma senza servizi di hotelery(no shampoo, phon, cotton fioc…). Finiture molto scarse, pavimento e intonaci in alcuni punti rotti Punto NEGATIVO : rumoroso, molto rumoroso… troppo rumoroso Punto POSITIVO: posizione strategica x visitare la città. A pochi metri da fermata metro e in posizione comunque molto vicina al centro Ci hanno tenuto i bagagli sia prima del check in che dopo il check out
10
Jessica
May 14, 2024
·
Stayed 3 nights
El hotel tiene una gran ubicación, cerca a comercio, buenos restaurantes cafes y panaderías. Cumple con los requisitos y necesidades básicas además de ser muy cómodo. Es un barrio tranquilo y seguro
El hotel tiene una gran ubicación, cerca a comercio, buenos restaurantes cafes y panaderías. Cumple con los requisitos y necesidades básicas además de ser muy cómodo. Es un barrio tranquilo y seguro
2
Rómulo Rubén
Oct 27, 2022
·
Stayed 1 night
Mi vuelo se retrasó y llegue como a las 22:30, porque estuve buscando el hotel como Hotel "Boutique Urban Genova", lo cual "no existe" en el sitio tiene otro nombre completamente diferente, por lo que cuando pude identificar cual era, en la recepción no había nadie, marque en varias ocasiones al contacto y no me contesto nadie, la comunicación es nula con el hotel, realmente no lo recomiendo en lo absoluto, estuve buscando en los alrededores un hotel y no pude encontrar ninguno, tuve que dormir con mi esposa en el aeropuerto de Madrid.
Mi vuelo se retrasó y llegue como a las 22:30, porque estuve buscando el hotel como Hotel "Boutique Urban Genova", lo cual "no existe" en el sitio tiene otro nombre completamente diferente, por lo que cuando pude identificar cual era, en la recepción no había nadie, marque en varias ocasiones al contacto y no me contesto nadie, la comunicación es nula con el hotel, realmente no lo recomiendo en lo absoluto, estuve buscando en los alrededores un hotel y no pude encontrar ninguno, tuve que dormir con mi esposa en el aeropuerto de Madrid.
10
John Peter
Nov 5, 2025
·
Stayed 3 nights
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
4
FEDERICO
May 10, 2023
·
Stayed 2 nights
Ubicación privilegiada a metros del metro Alonso Martinez Precio aceptable en la zona, habitaciones amplias, baño completo Las señoras que atienden en recepción son muy lentas haciendo checkin Aunque tiene cocina, microondas, nevera, platos, cubieros y fregadero, para permitir la comida en habitación, no hay servicio de lavado o limpieza de lo usado al cocinar o comer, lo cual extraña
Ubicación privilegiada a metros del metro Alonso Martinez Precio aceptable en la zona, habitaciones amplias, baño completo Las señoras que atienden en recepción son muy lentas haciendo checkin Aunque tiene cocina, microondas, nevera, platos, cubieros y fregadero, para permitir la comida en habitación, no hay servicio de lavado o limpieza de lo usado al cocinar o comer, lo cual extraña
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AI-generated summary based on recent guest reviews
Dining
Breakfast is handled off-site via a voucher at a nearby café; no on-site restaurant is mentioned.
Related guest reviews
2
Enrique
Feb 22, 2024
·
Stayed 1 night
El sitio está totalmente descuidado y sin mantenimiento. Las paredes de la habitación estaban sucias y con partes rotas y desprendidas. A la puerta le faltaba el marco. El televisor (mini televisor porque debe se de 14") está de adorno porque es tan antiguo que no soporta canales HD, asi que ahora que ya solo se emiten canales en ese formato, en el televisor no se puede ver nada. A pesar de que el hotel ofrece desayuno, no tiene cafetería ni restaurante, tienes que salir del hotel e ir a una cafetería de la calle que está cruzando una carretera. Desaconsejo totalmente este sitio.
El sitio está totalmente descuidado y sin mantenimiento. Las paredes de la habitación estaban sucias y con partes rotas y desprendidas. A la puerta le faltaba el marco. El televisor (mini televisor porque debe se de 14") está de adorno porque es tan antiguo que no soporta canales HD, asi que ahora que ya solo se emiten canales en ese formato, en el televisor no se puede ver nada. A pesar de que el hotel ofrece desayuno, no tiene cafetería ni restaurante, tienes que salir del hotel e ir a una cafetería de la calle que está cruzando una carretera. Desaconsejo totalmente este sitio.
6
Carlos
Dec 21, 2022
·
Stayed 1 night
Los pasillos acumalaban suciedad, al menos en la planta 3°. La habitación estaba limpia. Falta conservación. Las paredes presentan muchisimos rayones de maletas posiblemente. La TV parece un monitor de PC. Es enana. El desayuno es un ticket para irte a un bar a 50 m. Recepción muy amables, eso si.
Los pasillos acumalaban suciedad, al menos en la planta 3°. La habitación estaba limpia. Falta conservación. Las paredes presentan muchisimos rayones de maletas posiblemente. La TV parece un monitor de PC. Es enana. El desayuno es un ticket para irte a un bar a 50 m. Recepción muy amables, eso si.
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6
Javier
Jun 28, 2026
·
Stayed 3 nights
The A/A was not good. We were changed to another room but the A/A was not working satisfactory
The A/A was not good. We were changed to another room but the A/A was not working satisfactory
10
Jeremy
May 31, 2026
·
Stayed 2 nights
The property is centrally located, very near to parking (Parking Almagro is approximately 200 meters away) and the metro station. The front desk was particularly helpful in assisting us in getting the air conditioning in our room to function properly (in the first Spain heatwave of 2026, this was very much appreciated). The rooms are functional in layout. Drapes are blackout, but if on the side of the building that overlooks Calle Almagro, there's both some street noise until the restaurants below close, as well as some limited street traffic in the morning. Good value for the price paid.
The property is centrally located, very near to parking (Parking Almagro is approximately 200 meters away) and the metro station. The front desk was particularly helpful in assisting us in getting the air conditioning in our room to function properly (in the first Spain heatwave of 2026, this was very much appreciated). The rooms are functional in layout. Drapes are blackout, but if on the side of the building that overlooks Calle Almagro, there's both some street noise until the restaurants below close, as well as some limited street traffic in the morning. Good value for the price paid.
6
Carolyn
Feb 21, 2026
·
Stayed 2 nights
The location is fantastic and the room itself quite nice, but the airconditioner was on in February and I was unable to turn on the heat to warm up the room. Moreover, the shower was broken, with water coming out of a broken pipe rather than either of the shower heads. Clearly, both these problems existed before my arrival. No action taken by the hotel staff when I reported these problems. Shame.
The location is fantastic and the room itself quite nice, but the airconditioner was on in February and I was unable to turn on the heat to warm up the room. Moreover, the shower was broken, with water coming out of a broken pipe rather than either of the shower heads. Clearly, both these problems existed before my arrival. No action taken by the hotel staff when I reported these problems. Shame.
2
Guillermo
Nov 9, 2025
·
Stayed 1 night
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
10
John Peter
Nov 5, 2025
·
Stayed 3 nights
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
FAQs about Boutique Urban Madrid Génova
What are the check-in and check-out times?
Check-in is from 14:00 to 23:00, and check-out is at 12:00. Early check-in and late check-out may be available for a fee of EUR 50, subject to availability.
What is the location of the property in relation to key landmarks?
The property is centrally located in Madrid, within a 5-minute drive of Gran Via and the National Prado Museum. It is 1.9 mi (3.1 km) from Bernabéu Stadium and 2.3 mi (3.7 km) from El Retiro Park. Nearby attractions include Paseo de la Castellana (0.3 km), El Corte Inglés (0.7 km), and Gran Via (1.2 km).
What are the policies for guests staying with children?
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: 150.37979192047118USD
- 2026-09-22: 195.68830551681518USD
- 2026-09-23: 187.78676415481567USD
- 2026-09-24: 194.35418590621947USD
- 2026-09-25: 222.8477263092041USD
- 2026-09-26: 240.80035030288695USD
- 2026-09-27: 117.70112998466492USD
- 2026-09-28: 191.69499079284668USD
- 2026-09-29: 191.69499079284668USD
- 2026-09-30: 187.81177977218627USD
- 2026-10-01: 184.7160184020996USD
- 2026-10-02: 220.1459346725464USD
- 2026-10-03: 206.71127112350464USD
- 2026-10-04: 184.4650575302124USD
- 2026-10-05: 222.71671794662475USD
- 2026-10-06: 249.50282875671385USD
- 2026-10-07: NO DATA
- 2026-10-08: 210.9468USD
- 2026-10-09: 193.65506062774656USD
- 2026-10-10: NO DATA
- 2026-10-11: 175.77767591400146USD
- 2026-10-12: 139.45361751022338USD
- 2026-10-13: 184.62445774383545USD
- 2026-10-14: 184.42672940597535USD
- 2026-10-15: 184.42672940597535USD
- 2026-10-16: 186.21167242584227USD
- 2026-10-17: NO DATA
- 2026-10-18: 168.6482249633789USD
- 2026-10-19: 196.31170169906616USD
- 2026-10-20: 184.4650575302124USD
- 2026-10-21: NO DATA
- 2026-10-22: 184.4659846824646USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 178.69398958969117USD
- 2026-10-26: 197.20271250686645USD
- 2026-10-27: NO DATA
- 2026-10-28: 188.32535214614867USD
- 2026-10-29: 123.02207425346374USD
- 2026-10-30: 166.44947465057373USD
- 2026-10-31: 189.87646037063598USD
- 2026-11-01: 184.42672940597535USD
- 2026-11-02: 118.8496791973114USD
- 2026-11-03: 158.21009999999998USD
- 2026-11-04: 177.86891155242918USD
- 2026-11-05: 177.57363980026244USD
- 2026-11-06: 205.92235202407835USD
- 2026-11-07: 211.42258654632568USD
- 2026-11-08: 107.3604259815216USD
- 2026-11-09: 112.45776036987304USD
- 2026-11-10: 135.360520211792USD
- 2026-11-11: 156.80166826171876USD
- 2026-11-12: 166.3384263015747USD
- 2026-11-13: 166.71675690078735USD
- 2026-11-14: 200.72081796798705USD
- 2026-11-15: 110.06400194892883USD
- 2026-11-16: 109.38279869842529USD
- 2026-11-17: 105.04713737869263USD
- 2026-11-18: 110.06400194892883USD
- 2026-11-19: 121.45638524780273USD
- 2026-11-20: 177.7376058013916USD
The front desk is open daily from 2:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
- Contactless check-out is available.
- Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
- Late check-out fee: EUR 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Non-Smoking Rooms
Safe-Deposit Box
24-Hour Front Desk
Services
Safe-Deposit Box
24-Hour Front Desk
General
Non-Smoking Rooms
Internet
Free Wi-Fi