Is parking available at the property?

Self parking is available on-site for a fee of EUR 25.30 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately EUR 17 to 28 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Madrid's Salamanca district, a short 4-minute walk from Paseo de la Castellana and within 4 minutes by car from Bernabéu Stadium. It is 1.8 mi (2.8 km) from Gran Via and 2.1 mi (3.4 km) from the National Prado Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 29.96 per night, and advance request or confirmation is required. Information on cribs is not provided.

NH Madrid Balboa Hotel in Madrid

Average nightly price at NH Madrid Balboa by month, last 12 months (USD)
Month	Average price
January	$217
February	$198
March	$225
April	$231
May	$275
June	$255
July	$176
August	$110
September	$242
October	$287
November	$243
December	$207

What guests think

Across many reviews of NH Madrid Balboa, guests highlight its convenient, quiet Salamanca location near metro stops, comfortable modern rooms, and generally friendly, helpful staff, with several praising the on-site restaurant and solid breakfast offerings.

Common downsides include limited gluten-free choices and uneven breakfast service, occasional room noise or stuffy temperatures from fixed thermostats, and a few notes about weaker in-room Wi‑Fi or uneven front‑desk cordiality. Some guests mention good value and say they would return. Overall, it suits travelers prioritizing a tranquil setting and straightforward comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

Mohammed

Apr 28, 2025

·

Stayed 5 nights

At this price, rooms do not have a courtesy iron available

4

Neetu

Apr 6, 2025

·

Stayed 3 nights

There were a few stains on the bedsheets and only 1 water bottle was provided on the first night for two guests. Most hotels refill the water each day. The check in time was 3pm and too busy for anything earlier which was quite exhausting. Again, most hotels I’ve stayed at are flexible in this regard. When checking in, the staff did not explain what facilities were available in the hotel e.g. a gym etc. I booked specifically as there was a Terrace but never got to visit as the staff did not mention upon arrival and I forgot about it. The breakfast was nice, quite standard. The bed was comfortable and close to the Metro station.

10

Marta

Mar 23, 2025

·

Stayed 1 night

Muy petfriendly! Detalles para mi perrita, nos encanto!!

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8

Taynais

Sep 2, 2024

·

Stayed 3 nights

I did not book a room with terrace, but due to the heat i got one with terrace

10

Karla

Sep 23, 2025

·

Stayed 3 nights

Muy bien ubicado, el restaurante es una buena opción para desayuno y almuerzo. En esta ocasión descubrí el sótano, un lugar acogedor y tranquilo para trabajar.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is widely praised, with many noting tidy, modern spaces and well-kept rooms; one review mentioned stained sheets as an exception.

Related guest reviews

10

Sebastiano

Jan 30, 2023

·

Stayed 2 nights

Pulito e gentile personale. Qualità prezzo buono.

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10

Anabella

Sep 29, 2025

·

Stayed 2 nights

Quite and clean

4

Neetu

Apr 6, 2025

·

Stayed 3 nights

There were a few stains on the bedsheets and only 1 water bottle was provided on the first night for two guests. Most hotels refill the water each day. The check in time was 3pm and too busy for anything earlier which was quite exhausting. Again, most hotels I’ve stayed at are flexible in this regard. When checking in, the staff did not explain what facilities were available in the hotel e.g. a gym etc. I booked specifically as there was a Terrace but never got to visit as the staff did not mention upon arrival and I forgot about it. The breakfast was nice, quite standard. The bed was comfortable and close to the Metro station.

8

jean-christophe

Dec 6, 2021

·

Stayed 3 nights

Très belle hôtel chambres très propre bon lit très bien

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10

Pamela

Apr 21, 2025

·

Stayed 3 nights

Staff was nice. Everything was clean, modern. Bed was comfortable,Food was good for breakfast. The only issue is that the thermostat did not go below 72°F – which made it very stuffy in the room each night we were able to crack the window, but it was not enough.

10

Heather

Feb 13, 2025

·

Stayed 4 nights

Really enjoyable stay! Lovely hotel and very well located. Very quiet (apart from occasionally hearing pipework but it didn’t disturb sleep at all… and this is coming from a very sensitive sleeper!). Rooms were immaculate and staff couldn’t have been more helpful. We had a coffee maker in the room which was lovely. Would definitely stay here again.

10

Juan

Feb 23, 2025

·

Stayed 1 night

Good hotel in a good neighborhood near good restaurants and walking distance for shopping. Room was big and comfortable, great staff, definitely I would come back.

10

alejandro

Dec 30, 2024

·

Stayed 2 nights

en general todo muy bien, la atención, servicio, limpieza

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10

GERMAN

Sep 11, 2023

·

Stayed 5 nights

Well located, great service and the property is in neat conditions.

10

Joan

Jun 11, 2025

·

Stayed 4 nights

Comfortable, clean, quiet. In a good location

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, comfortable and generally quiet; some note minor noise between rooms, warm temperatures due to fixed thermostats, and room Wi‑Fi that could be stronger. A few missed in-room items like a courtesy iron.

Related guest reviews

6

Mohammed

Apr 28, 2025

·

Stayed 5 nights

At this price, rooms do not have a courtesy iron available

10

Leonor

Jun 3, 2025

·

Stayed 4 nights

Exvelente Ubicacion, habitación espaciosa y moderna.

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10

Fabiola

Sep 10, 2025

·

Stayed 1 night

Good service nice ropm

10

Jose a

Aug 19, 2024

·

Stayed 2 nights

La habitacion muy amplia y limpia. Excelente precio-calidad.

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8

Cristiane

Jan 28, 2026

·

Stayed 7 nights

Quarto amplo e novo, camareiras ótimas e staff bem prestativa. Hotel básico mas super ok e bem localizado. Recomendo

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8

Jean Carlo

Aug 27, 2024

·

Stayed 3 nights

Excelente hotel. Só não dei 5 estrelas devido ao barulho que nos incomodou por 2 dias, tanto do apartamento ao lado como o do piso superior. Apesar de o hotel apresentar boas instalações, não apresenta um bom isolamento acústico entre apartamentos.

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10

Pamela

Apr 21, 2025

·

Stayed 3 nights

Staff was nice. Everything was clean, modern. Bed was comfortable,Food was good for breakfast. The only issue is that the thermostat did not go below 72°F – which made it very stuffy in the room each night we were able to crack the window, but it was not enough.

10

Heather

Feb 13, 2025

·

Stayed 4 nights

Really enjoyable stay! Lovely hotel and very well located. Very quiet (apart from occasionally hearing pipework but it didn’t disturb sleep at all… and this is coming from a very sensitive sleeper!). Rooms were immaculate and staff couldn’t have been more helpful. We had a coffee maker in the room which was lovely. Would definitely stay here again.

8

Daniel

Jun 18, 2025

·

Stayed 3 nights

Estuvo todo bien, el WiFi podría mejorar en las habitaciones.

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10

Joan

Jun 11, 2025

·

Stayed 4 nights

Comfortable, clean, quiet. In a good location

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Service

Service is commonly described as friendly and helpful, with staff going out of their way during issues; however, several reviews cite inconsistent breakfast service, occasional lack of cordiality, and a breakfast billing mix-up.

Related guest reviews

10

Armando

Apr 12, 2023

·

Stayed 4 nights

Muy amables todos y el hotel remodelado funciona muy bn

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8

Schellyna

Nov 7, 2024

·

Stayed 4 nights

The staff was really friendly, I needed a doctor and they provided with no additional cost.

10

Shuaib

Aug 25, 2024

·

Stayed 3 nights

Christian was amazing

6

Emad

Oct 9, 2023

·

Stayed 2 nights

Hotel itself was nice and clean. I had a negative experience when it came to breakfast. I was mislead to believe that breakfast was included, as the room card I was given stated that it was included. On the first morning, I specifically asked if breakfast was included, and there no issues. On the second day, when I went to go get breakfast the person and front desk said it was not and that they made a mistake the day before, but still charged me for it. I would have rather they be honest than being sneaky and misleading.

10

Virginia Ines

Aug 21, 2025

·

Stayed 2 nights

Excelente todo en especial los chicos de front desk

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10

Anthony

Apr 29, 2024

·

Stayed 4 nights

Great location which is conveniently located between two main metro stations. Great dining options and the morning breakfast was exceptional. Extremely friendly staff. Would definitely recommend staying at this location.

8

Alvaro

Apr 22, 2025

·

Stayed 1 night

El hotel en si, nos gustó mucho, pero el personal nos pareció muy deficiente. Primeramente, en recepción la atención fue muy poco cordial. Es la primera vez que nos pasa en un Hotel NH. Y nuestra experiencia en el desayuno también fue lamentable. El servicio muy deficiente e inoperante, solicitamos pan sin gluten y unos huevos que nunca nos los trajeron, y mi esposa tuvo que salir sin desayunar más que un café! Deben mejorar la selección de personal. Eso da mala imagen a un hotel de esa categoría.

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10

marcone

May 14, 2025

·

Stayed 3 nights

Equipe super sensível, foi no dia do apagão elétrico e o hotel procurou minimizar o conflito, acalmar os hóspedes, preparou lanches, foram muito amáveis.

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10

Amalia Molleda

Aug 21, 2025

·

Stayed 3 nights

Highly recommended it. Great location, quiet and very friendly staff

10

Michael Gerard

Apr 27, 2023

·

Stayed 1 night

I was seriously impressed with the employees that I met. They certainly went out of their way to help me. I absolutely plan to stay at this hotel again on my next visit.

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Location

Location is consistently praised: a calm Salamanca area near metro stops, restaurants and shopping, with easy access to central sights. One review felt it was a bit far from some shopping.

Related guest reviews

10

Leonor

Jun 3, 2025

·

Stayed 4 nights

Exvelente Ubicacion, habitación espaciosa y moderna.

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10

Kenya

Jul 30, 2025

·

Stayed 6 nights

Esta es la tercera vez que llego a este hotel la ubicación es insuperable y tiene muy cerca restaurantes deliciosos e incluso un mini super

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10

MAURICIO

May 26, 2025

·

Stayed 3 nights

Excelente ubicación y comodidad

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10

Rodrigo

Dec 30, 2023

·

Stayed 1 night

Near the Metro

10

Fremio

Jan 20, 2025

·

Stayed 2 nights

Muy buena localización

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10

Oscar Álvarez

Jul 6, 2024

·

Stayed 2 nights

Es un hotel desde donde llegas a todo Madrid

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8

Rui

Sep 25, 2023

·

Stayed 3 nights

Great location

10

Elizabeth

Jul 2, 2023

·

Stayed 4 nights

Great hotel. A bit far from the shopping area but great to visit you family member studying at IE.

10

William

Sep 10, 2025

·

Stayed 2 nights

Excellent location near city center but without the noise and crowds. Metro station is a 3 block walk.

10

Claudia

Jul 21, 2024

·

Stayed 1 night

Great place! Very centric

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Dining

Dining is well regarded, especially the on-site SAONA and plentiful breakfasts, and some suggest reserving a table. Recurring issues include limited gluten-free options and uneven breakfast service or communication.

Related guest reviews

6

Emad

Oct 9, 2023

·

Stayed 2 nights

Hotel itself was nice and clean. I had a negative experience when it came to breakfast. I was mislead to believe that breakfast was included, as the room card I was given stated that it was included. On the first morning, I specifically asked if breakfast was included, and there no issues. On the second day, when I went to go get breakfast the person and front desk said it was not and that they made a mistake the day before, but still charged me for it. I would have rather they be honest than being sneaky and misleading.

8

LUIS FELIPE FERRER

Jun 3, 2024

·

Stayed 3 nights

Buen hotel bien ubicado, restaurante muy conveniente

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10

Pamela

Apr 21, 2025

·

Stayed 3 nights

Staff was nice. Everything was clean, modern. Bed was comfortable,Food was good for breakfast. The only issue is that the thermostat did not go below 72°F – which made it very stuffy in the room each night we were able to crack the window, but it was not enough.

8

Francisco

Feb 25, 2023

·

Stayed 3 nights

The hotel has an amazing restaurant, which must be booked to avoid disappointment!

10

Karla

Sep 23, 2025

·

Stayed 3 nights

Muy bien ubicado, el restaurante es una buena opción para desayuno y almuerzo. En esta ocasión descubrí el sótano, un lugar acogedor y tranquilo para trabajar.

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10

Phedra

Mar 5, 2023

·

Stayed 2 nights

Séjourné 2 nuits, très bon accueil. Le petit déjeuner est bon avec beaucoup de choix. Environnement calme.

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10

Anthony

Apr 29, 2024

·

Stayed 4 nights

Great location which is conveniently located between two main metro stations. Great dining options and the morning breakfast was exceptional. Extremely friendly staff. Would definitely recommend staying at this location.

10

cynthia guadalupe

Jan 18, 2026

·

Stayed 2 nights

El restaurante SAONA dentro del hotel es EXCELENTE

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8

Alvaro

Apr 22, 2025

·

Stayed 1 night

El hotel en si, nos gustó mucho, pero el personal nos pareció muy deficiente. Primeramente, en recepción la atención fue muy poco cordial. Es la primera vez que nos pasa en un Hotel NH. Y nuestra experiencia en el desayuno también fue lamentable. El servicio muy deficiente e inoperante, solicitamos pan sin gluten y unos huevos que nunca nos los trajeron, y mi esposa tuvo que salir sin desayunar más que un café! Deben mejorar la selección de personal. Eso da mala imagen a un hotel de esa categoría.

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8

Daniel

Dec 21, 2025

·

Stayed 2 nights

Todo perfecto, pero el desayuno para celiacos. Poco o nada: Un paquete de dos magdalentas y un croissant. Pan nada de nada, conque no puedes hacerte una tostada.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $313	6 $320	7 $320
8 $253	9 $199	10 $238	11 $247	12 $247	13 $241	14
15 $165	16 $239	17 $292	18 $314	19 $243	20	21 $320
22 $171	23 $279	24	25 $309	26 $280	27 $199	28 $196
29 $170	30 $188

Su	Mo	Tu	We	Th	Fr	Sa
		1 $176	2 $176	3 $171	4 $195	5 $195
6 $195	7 $176	8 $176	9 $164	10 $160	11 $170	12 $172
13 $148	14 $164	15 $184	16 $188	17 $184	18 $179	19 $170
20 $143	21 $159	22 $159	23 $145	24 $145	25 $161	26 $196
27 $196	28 $196	29 $208	30 $251	31 $251

NH Madrid Balboa

Prices for NH Madrid Balboa

Monthly average prices

About this property

Location

Room options

Standard Room

Superior Room

Standard Room (View)

Guest reviews of NH Madrid Balboa

Who stays here?

What guests think

Property Policies

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Good to know

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FAQs about NH Madrid Balboa

Considering this hotel for your Madrid trip?

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