Is parking available at the property?

Free self parking is available on-site, though it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of CAD 35 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located within a 10-minute drive of Lake Ontario and Montebello Park, and is approximately 13.2 miles from Clifton Hill and 13.7 miles from Fallsview Casino.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 15 per night. Advance request or confirmation may be required.

Staybridge Suites St. Catharines Conf Ctr by IHG

What guests think

Across recent reviews, many guests praise the clean, spacious suites with kitchens and the abundant on-site activities—bowling, arcade, pool, and a lounge/bar—making Staybridge Suites St. Catharines Conf Ctr by IHG a popular pick for families and groups.

Staff are frequently described as friendly and helpful, though some note slow or limited front-desk response during busy periods. Breakfast is widely appreciated, but the space can feel cramped, service may wind down before the posted time, and quality is described as average by some. Drawbacks mentioned across reviews include noise from thin walls or nearby venues, waits for the two elevators, occasional TV or Wi-Fi glitches, and sporadic maintenance or housekeeping misses; there is also one report of a parking-lot theft. Overall, expect a modern, activity-rich stay a short drive from Niagara Falls and regional wineries.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Abundant on-site options—bowling alley, arcade, pool, fitness room, and a rooftop lounge/restaurant—plus free parking make the property very family-friendly. A recurring drawback is waits for the two elevators.

Related guest reviews

10

Katie

4 Jan 2026

·

Stayed 1 night

Excellent stay- the room was incredibly clean and the beds were comfy. We had a one bedroom suite and the layout of the room was perfect. Lots to do right in the hotel- bowling, pool, arcades, weight room, etc. and lots to do nearby! The staff were friendly, knowledgeable, and helpful. The breakfast was delicious although the room where the breakfast bar area was, was small and a little difficult to get food. It wouldn't stop of us from coming back and staying again or recommending the hotel to anyone- without hesitation. A perfect stay!

10

David

7 Jul 2025

·

Stayed 3 nights

Staybridge Suites was amazing. Rooms were clean, modern and comfortable. The pool was a big hit for for my kids after a long day of walking. You have everything in one place. Bowling, arcades, dining and so much more. I would recommend this olace to everyone

8

Stephanie

16 Jul 2025

·

Stayed 2 nights

Room was clean and comfortable. Pool was ok. Pet friendly and free parking.

8

Olga

1 Jul 2025

·

Stayed 2 nights

Honestly, a great property, but workers starting at 7 am with saws going etc, can’t say was very restful. But this is the only minus I can note with this property. It’s not within a walking distance to lake or downtown, but it has a few stores, restaurants etc. around. Seems to be rather new. Includes breakfast and has restaurant, bowling lanes, arcade and laser tag. The room was rather spacious and equipped with a great kitchen. The price was quite reasonable, too. Would come back.

10

Brittany

21 Feb 2025

·

Stayed 1 night

The property had so many amenities. It was fabulous. A pool, workout area, bowling alley, arcade section, karaoke room, laser tag. Overall a great place. The rooms were incredible as well, and staff at front desk were super helpful and friendly. We will definitely be coming back.

10

Stacy

11 Aug 2025

·

Stayed 3 nights

The Staybridge Suites was in a great location for our needs. We didn't want to stay in Niagara Falls proper so this was about a ten minute drive to the falls. Breakfast was great and the hotel had a social hour that included free quality beer options. This was also a nice central location to the wine region. My only complaint that the establishment only has two elevators. The hotel was very full for a local sports competition so navigating the usage was tricky and we took the stairs on some occasions. Overall a great stay!

10

Khaled

2 Jan 2025

·

Stayed 1 night

Great amenities, spacious and comfortable suites with free parking. Access to bowling alley was a plus. Service was great too although the breakfast service could be better.

10

Nawaf

5 Jul 2025

·

Stayed 2 nights

The location of the hotel is very good and the hotel has many facilities and amenities.

10

Minnie

3 Aug 2025

·

Stayed 2 nights

My family loved the bowling alley, arcade and pool options. We didn't even have to leave the hotel.

10

toya

4 Jul 2025

·

Stayed 1 night

The staff was very nice! Loved the attached bowling alley, restaurant and rooftop bar. Only thing, if they tell you they stop serving breakfast at 11, you may want to arrive at 10. They break things down 30 minutes prior to the actual time it ends. Other than that great hotel!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most reviews highlight very clean rooms and public areas. A few report lapses such as leftover items, mildew in showers, dust/crumbs, or inconsistent housekeeping.

Related guest reviews

8

Crystal

12 May 2025

·

Stayed 3 nights

The showers were not well maintained, the corners and tiles were full of mildew/ mold. The bedroom area needed dusting badly. There were still crumbs on the floor in the kitchen area and I found multiple bobby pins from previous visitors on the floor in the bedroom.

8

Joanne

4 Oct 2025

·

Stayed 1 night

Room could have been a little cleaner, but overall a lovely stay

6

Robert

21 Aug 2025

·

Stayed 3 nights

Room cleaning staff were incompetent. 3-day stay and room was only cleaned once.

10

Margaret

15 Feb 2026

·

Stayed 2 nights

Rent och stort rum. Bra frukost.

Translate

8

Belinda

2 Nov 2025

·

Stayed 1 night

Staff were very friendly. There was leftover pizza in our fridge when we arrived which I think is gross.

8

jessica

28 Sept 2025

·

Stayed 1 night

Our room was nice, clean and very spacious. Would stay again.

8

Jim

29 Oct 2025

·

Stayed 1 night

Clean room.

10

Robert

29 Oct 2025

·

Stayed 3 nights

Very clean, staff accommodated all of our needs. Breakfast had plenty of options to fill you up!

10

Roger

22 Dec 2025

·

Stayed 1 night

Most importantly is the room is clean. Like small apartment layout , very comfortable with room and small great room with kitchen. Pool is good enough for fun swimming. Enjoy alot and would recommend other

10

Erika

17 Feb 2025

·

Stayed 1 night

Beautiful place we only stayed for one night, but it made it feel like a little resort. The staff are very friendly and kind. The rooms are beautiful and very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are large, apartment-style with kitchens and comfortable beds, often with separate bedrooms. Some guests report noise, limited A/C in living areas, and TV or Wi-Fi issues; a few note older furnishings or lack of blackout curtains.

Related guest reviews

10

Katie

4 Jan 2026

·

Stayed 1 night

Excellent stay- the room was incredibly clean and the beds were comfy. We had a one bedroom suite and the layout of the room was perfect. Lots to do right in the hotel- bowling, pool, arcades, weight room, etc. and lots to do nearby! The staff were friendly, knowledgeable, and helpful. The breakfast was delicious although the room where the breakfast bar area was, was small and a little difficult to get food. It wouldn't stop of us from coming back and staying again or recommending the hotel to anyone- without hesitation. A perfect stay!

6

Sam

21 Jul 2025

·

Stayed 5 nights

On my arrival the guy at the front desk. Has no concept of customer service. I had placed my key card next to my phone which has a magnetic backing. I had alot of luggage with me since i was there for work and for the entire week. I asked him if he was able to check that i hadn't de-magnetized the key card. The annoyed face he made and the reluctance was beyond unnecessary. I explained that as he can see, i had quite a bit of luggage with me and it would suck to go all the way to yhe 6th floor and back down with it if the card didn't work. Next the entire week I was there the TV cable was unwatchable. I called on tuesday afternoon to front desk and explained that the tv was full of static, pixelated and kept on freezing. And also the smart tv casting wasn't work so i couldnt even cast netflix to the either tv's in the room. The front desl explained thay they were having issues with their casting system. However would send a technician up the room. The guy came up pulled on the cables, turned the tv on and off a few time, said he didn't know what the issue was and would have their IT guy come up and fix it in about 30 minutes. No one came back the rest of the week.

6

Krishna

27 Nov 2025

·

Stayed 1 night

The room was excellent except that unfortunately we could hear the sound of wind from the 6th floor too loud that we could barely sleep the whole night.

8

Saydee

10 Aug 2025

·

Stayed 1 night

Great hotel. Unfortunately the air conditioning is only in the bedroom, the living area was extremely hot to sleep in. Not very pleasant sleeping situation during a soccer tournament.

6

Linh

16 May 2025

·

Stayed 2 nights

We stayed in room 712. Although the room layout was great and spacious, we had loud neighbors and heard a lot of noise. I think bc the walls a bit thin and we were right beside the elevators. They don’t have blackout curtains, we had kids and they all woke up from the brightness. I think I also hear a train noise come through. They had a pool and a gym which was nice. I would give a thumbs up for the manager special from 530-7pm, my kids devour the nuggets. I didn’t know we can get drinks. No one told us anything when we sat down. Breakfast was okay, though it is intended for sit down. There is no paper plates to bring food to your room. Overall, a positive experience.

10

Dan

30 Oct 2025

·

Stayed 2 nights

Clean, very roomy. Good location

8

Kindree

5 Oct 2025

·

Stayed 1 night

The lounge on 6th floor was a great place to go out for a drink in the early evening however it was very loud on the floor very late. We were in room 624 right near the lounge and it was extremely loud past midnight and we were unable to sleep.

8

Clara

10 Jul 2025

·

Stayed 1 night

The rooms were spacious, clean and the service was good. The only thing that didn't make if great was that I could clearly hear other people talking on the aisle or next room

8

tromasz

2 Jan 2026

·

Stayed 2 nights

Room older just big

10

Roger

22 Dec 2025

·

Stayed 1 night

Most importantly is the room is clean. Like small apartment layout , very comfortable with room and small great room with kitchen. Pool is good enough for fun swimming. Enjoy alot and would recommend other

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and accommodating, with smooth check-ins for many. Some experienced slow or unresponsive front-desk support and limited resolution for tech issues; one review criticizes management’s handling of a parking incident.

Related guest reviews

6

Sam

21 Jul 2025

·

Stayed 5 nights

On my arrival the guy at the front desk. Has no concept of customer service. I had placed my key card next to my phone which has a magnetic backing. I had alot of luggage with me since i was there for work and for the entire week. I asked him if he was able to check that i hadn't de-magnetized the key card. The annoyed face he made and the reluctance was beyond unnecessary. I explained that as he can see, i had quite a bit of luggage with me and it would suck to go all the way to yhe 6th floor and back down with it if the card didn't work. Next the entire week I was there the TV cable was unwatchable. I called on tuesday afternoon to front desk and explained that the tv was full of static, pixelated and kept on freezing. And also the smart tv casting wasn't work so i couldnt even cast netflix to the either tv's in the room. The front desl explained thay they were having issues with their casting system. However would send a technician up the room. The guy came up pulled on the cables, turned the tv on and off a few time, said he didn't know what the issue was and would have their IT guy come up and fix it in about 30 minutes. No one came back the rest of the week.

6

Saed

24 Aug 2025

·

Stayed 5 nights

Staff were not trained how to deal with situations. There is a serious problem with technology staff. Internet was not working and I couldn't send a business fax. Staf juste saying sorry without trying to find a solution. I have paid for badic services like WI-FI and TV

10

marc

17 Jul 2025

·

Stayed 2 nights

It was our first time in Canada. We were vacationing from New Jersey and we didn’t know what to expect. I have to say the hotel and amenities were great! The people at the restaurant next store and bowling facilities were amazing people. So friendly and attentive. You have a great country don’t let anyone tell you otherwise. We can’t wait to visit again. My only suggestion for the hotel is that maybe have better television stations for kids. And also the only issue we had was that we tried calling a couple of times to the main desk and no one answered. We had a little trouble connecting to WiFi so we try to call to ask how and no answer. Other than that we will definitely be coming back for a visit. Hopefully longer.

10

LILIANA

25 Jun 2025

·

Stayed 1 night

Great service! Very clean..

10

Jose

14 Oct 2024

·

Stayed 2 nights

my family was very impressed by the staff,

10

Julie

24 Oct 2025

·

Stayed 1 night

This is a great hotel with a ton of amenties. The front desk was super busy with only 1 person handling check ins, that made things slower but he was very nice and quick once we got to him

10

xiaoqian

5 Jul 2025

·

Stayed 1 night

Quick checkin, nice and friendly staff, spacious room, clean and comfortable; complementary buffet breakfast is excellent, rooftop restaurant has awesome food and service.

10

Alisia

1 Jul 2025

·

Stayed 3 nights

The property was very clean and the staff were incredibly kind and helpful! Would definitely recommend!

10

Robert

29 Oct 2025

·

Stayed 3 nights

Very clean, staff accommodated all of our needs. Breakfast had plenty of options to fill you up!

4

Antonieta

9 Sept 2025

·

Stayed 3 nights

BEWARE*** VEHICLE STOLEN RIGHT OFF THEIR PARKING LOT within 4hrs of arrival. (2024 Lexus RX 350 AWD) Manager Dan Jennings handling of the situation was a shrug and a “we’re not responsible, contact your insurance company to assist, we’ll save the footage” response. I contacted corporate and he lied about his handling of the matter to corporate. It has been 10 days and it is apparent that this is just going to be swept under the rug. The handling of this is obviously an inside job. The manager wasn’t at the very least apologetic about the situation, completely dismissive as if we’re referring to a stolen phone and not a $50k vehicle taken from their property. Very non-chalant behavior. I booked 2 rooms for 3 nights. The insurance companies covered rentals for our stay in CANADA but we could not cross any rental over the border back to NY.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for driving to Niagara Falls (about 10–20 minutes) and wineries, with restaurants and shops nearby. Several note the immediate area isn’t very scenic or central and is better suited to drivers than walkers.

Related guest reviews

10

Lina

29 Jun 2025

·

Stayed 2 nights

Nice and clean it’s about 20 minutes from Niagara Falls if not busy street

8

Bhupinderjeet

8 Jan 2025

·

Stayed 2 nights

Good condition but surrounding area didn't feel inviting.

8

Olga

1 Jul 2025

·

Stayed 2 nights

Honestly, a great property, but workers starting at 7 am with saws going etc, can’t say was very restful. But this is the only minus I can note with this property. It’s not within a walking distance to lake or downtown, but it has a few stores, restaurants etc. around. Seems to be rather new. Includes breakfast and has restaurant, bowling lanes, arcade and laser tag. The room was rather spacious and equipped with a great kitchen. The price was quite reasonable, too. Would come back.

10

Dan

30 Oct 2025

·

Stayed 2 nights

Clean, very roomy. Good location

8

Samantha

25 Jul 2025

·

Stayed 4 nights

The hotel suite was clean and spacious. Friendly staffs and easy access to attractions.

10

Stacy

11 Aug 2025

·

Stayed 3 nights

The Staybridge Suites was in a great location for our needs. We didn't want to stay in Niagara Falls proper so this was about a ten minute drive to the falls. Breakfast was great and the hotel had a social hour that included free quality beer options. This was also a nice central location to the wine region. My only complaint that the establishment only has two elevators. The hotel was very full for a local sports competition so navigating the usage was tricky and we took the stairs on some occasions. Overall a great stay!

8

andrew

23 Jun 2025

·

Stayed 1 night

stayed one night w family to see Niagra Falls. Large room, sleeps 4 with separate bedroom and kitchen. Neighborhood is junky but safe. It is about 20 minute from Falls. Overall hotel is OK but little worn. Hall smelled a little, our room had carpet rip. Free breakfast, it was OK but not great. Staff first rate.

10

Tony

1 Sept 2024

·

Stayed 3 nights

New Reno room, Good location, close to Niagara falls.

10

Nawaf

5 Jul 2025

·

Stayed 2 nights

The location of the hotel is very good and the hotel has many facilities and amenities.

10

Dave

24 Jul 2025

·

Stayed 2 nights

Staybridge Suites was the perfect choice for my Family. We loved everything about this place. Great location as well. Would highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and convenience, but several guests found the space cramped or closing early and some rated quality as average. On-site dining, including a rooftop lounge/restaurant and tavern, generally receives positive feedback.

Related guest reviews

10

Katie

4 Jan 2026

·

Stayed 1 night

Excellent stay- the room was incredibly clean and the beds were comfy. We had a one bedroom suite and the layout of the room was perfect. Lots to do right in the hotel- bowling, pool, arcades, weight room, etc. and lots to do nearby! The staff were friendly, knowledgeable, and helpful. The breakfast was delicious although the room where the breakfast bar area was, was small and a little difficult to get food. It wouldn't stop of us from coming back and staying again or recommending the hotel to anyone- without hesitation. A perfect stay!

8

Dianne

13 Oct 2024

·

Stayed 2 nights

Very nice room but the breakfast wasn't great eggs seemed like fake eggs . Also TV doesn't allow strreaming either directly or through a roku

10

Amarasilpage

31 Dec 2025

·

Stayed 1 night

The breakfast was excellen. Many varieties to choose. Cleane and friendly stuff.

10

David

26 Aug 2025

·

Stayed 4 nights

Family of 5, great and clean room. It has great amenities such arcade, bowling, bar and a lunch bar. Close to the lake, wineries and 20 minutes from Niagara falls and Niagara on the lake. It has also a restaurant. Breakfast was included, but very small options. We would definitely come back.

10

xiaoqian

5 Jul 2025

·

Stayed 1 night

Quick checkin, nice and friendly staff, spacious room, clean and comfortable; complementary buffet breakfast is excellent, rooftop restaurant has awesome food and service.

10

Stephen

30 Sept 2024

·

Stayed 3 nights

Very comfortable accommodations. Friendly staff. Great breakfast

10

Robert

29 Oct 2025

·

Stayed 3 nights

Very clean, staff accommodated all of our needs. Breakfast had plenty of options to fill you up!

8

Kammy

6 Mar 2025

·

Stayed 1 night

We liked the room, bed, friendly. The breakfast needs to be better. Also the Rye Bread was green with mold. That def was not fresh.

8

Lisa

18 Jul 2025

·

Stayed 2 nights

Friendly staff, great location. Breakfast was great.

10

toya

4 Jul 2025

·

Stayed 1 night

The staff was very nice! Loved the attached bowling alley, restaurant and rooftop bar. Only thing, if they tell you they stop serving breakfast at 11, you may want to arrive at 10. They break things down 30 minutes prior to the actual time it ends. Other than that great hotel!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $147	6 $203	7 $224
8 $137	9 $137	10 $130	11 $133	12 $177	13 $244	14
15 $144	16 $144	17 $123	18 $144	19 $158	20	21 $306
22 $133	23 $134	24 $131	25 $137	26 $165	27 $221	28 $212
29 $132	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $130	3 $134	4 $170	5 $151
6 $141	7 $124	8 $130	9 $144	10 $214	11 $233	12
13 $144	14 $130	15 $133	16 $137	17 $130	18 $127	19 $133
20 $133	21 $133	22 $123	23 $126	24 $154	25 $157	26 $157
27 $154	28 $137	29 $146	30 $154	31 $230

Staybridge Suites St. Catharines Conf Ctr by IHG

About this property

Location

Room options

Studio Suite, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Mobility Accessible, Kitchen

Suite, 1 Bedroom, Kitchen (Dining, Bath Tub Combo)

Suite, 1 Bedroom, Kitchen (Dining, Walk-In Shower)

Suite, 1 Bedroom, Kitchen (Dining)

Studio Suite, 1 King Bed, Kitchen

Guest reviews of Staybridge Suites St. Catharines Conf Ctr by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites St. Catharines Conf Ctr by IHG

Prices for upcoming dates