Name: Crowne Plaza Perth by IHG
Address: 54 Terrace Road, Perth, Western Australia, Australia, Perth, Western Australia, AU
Price range: $135–$415 per night
Rating: 8.05

What guests think

At Crowne Plaza Perth by IHG, travelers praise the scenic riverfront location, friendly staff, comfortable rooms with balconies and views, and a popular pool, while noting dated decor, limited parking, occasional lift disruptions, noise at times, and patchy air conditioning.

Cleanliness is generally solid, though several guests mention worn carpets or maintenance issues and occasional housekeeping misses. Breakfast is often well regarded, but restaurant and room service can be slow or limited. Expect comfortable stays with great views in an older, well-located hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is well liked; onsite parking is very limited and lifts have been under repair or slow, with occasional gym noise. Some guests also appreciated free laundry and bikes.

Related guest reviews

8

Andrew

Nov 5, 2023

·

Stayed 3 nights

Property going through an upgrade. bit of stress with just 1 lift operating while the other is being upgraded.

8

Bianca

Jan 22, 2024

·

Stayed 5 nights

It was very easy to check in but was not happy to find out upon arrival from staff that the pool was closed for maintenance 2 days. I chose this hotel because of the 10pm pool use. I will not return as i feel ripped off. I would also suggest getting a structural engineer to inspect the glass balustrade surrounding the pool deck. The base fixings (direct to masonry) are not compliant with current australian standards, nor are the pane clips, or the glass panes themselves (just an FYI from someone in the profession)

6

Dennis

May 2, 2023

·

Stayed 1 night

Parking is a problem. Only around 15 Hotel parking bays available.

4

S

Oct 24, 2023

·

Stayed 2 nights

Noisy …we were given the room below the gym Only one lift working…chaos…

8

Gary

Sep 29, 2023

·

Stayed 3 nights

Parking was a lottery on a first come first served basis. The lifts were under repair which resulted in using the fire stairs on more than one occasion. Overall we enjoyed our stay, the Questi restaurant was very good, staff friendly and the room was immaculate.

10

Scott

Mar 26, 2024

·

Stayed 3 nights

Very pleasant. They have free laundry facilities which was so nice as we are traveling for an extended time. Great after a day at the beach. We also borrowed their bikes to ride to King’s Gardens the morning we checked out (you can reserve for two hours). They gave us an extended check out until 1pm as IHG members. We also had a very nice lunch at the on-site restaurant.

10

Fabrice

Mar 2, 2023

·

Stayed 3 nights

Superbe vue sur la rivière de la chambre et trés belle piscine.L’hôtel commence à vieillir notamment au niveau des salles de bains. Mais l'emplacement est top. Attention trés peu de places de parking donc si vous voulez vraiment stationner à l’hôtel cela peut être compliqué. Par contre il y a des parkings autour. Un bon choix et un bon rapport qualité prix

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8

Bruce

Jan 25, 2024

·

Stayed 3 nights

Great position on the river front in Perth. Hotel facilities were all OK but location and pool overlooking the river were really great

10

sarah

Dec 9, 2024

·

Stayed 3 nights

Excellent hotel, friendly staff, great pool and super location for exploring Perth

8

Kirrilea

Sep 4, 2024

·

Stayed 1 night

Great service, hotel looking a little tired. Beautiful views, quite a hike into town and parking is not available often and charged.

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Cleanliness

Many guests found rooms clean and well kept, though several noted worn or stained carpets, dated bathrooms, and occasional housekeeping lapses or maintenance issues such as mould or running/leaking toilets.

Related guest reviews

8

Joanne

Oct 29, 2025

·

Stayed 1 night

Clean room, great location, nice breakfast onsite which worked well for our quick stopover before a flight. Strolling distance to shops and restaurants

8

Vikki

Mar 9, 2024

·

Stayed 1 night

Unfortunately I had booked for 3 people two adults and a child. And when we got there the bed wasn’t made up, nor did we have enough towels. ( one short)not a biggie but you don’t want to be worry about little things. Carpet it room could do with a good steam clean. My 12 month old granddaughter was crawling around on the floor and she was quite dirty, to the fact we had to give her a bath. Beds were comfortable, room could do with a paint.

6

Phillip

Jan 7, 2025

·

Stayed 2 nights

My wife and I stayed two nights early January 2025 and I would not stay again sorry. The front desk staff do their best but they are relentlessly flogging IHG membership over hotels.com telling us they were'nt able to contact us about a rock concert outside our room in Night 1 because we had booked with a 3rd party which just isn't true. The hotel is becoming very tired the carpets are stained and frayed, badly in the southern rooms accessed by stairs and the exterior was just dirty. One thing I will say that is complimentary is that they were able to offer us a 6pm check out that we could pay for and we did and we really appreciated that.

10

Jane

Feb 7, 2026

·

Stayed 7 nights

Room was very clean, service excellent

6

Lisa

Jun 8, 2024

·

Stayed 2 nights

It was unfortunate the room was not very clean - needed a good vacuum, dust and wipe down all over. The shower leaked across the bathroom floor but no one seemed to want to do anything other than give us more towels. This meant we were not able to participate in the eco housekeeping initiative. Overall disappointing

8

Bec

Nov 3, 2024

·

Stayed 2 nights

The service in the lobby was exceptional but the restaurant service was average. Room was clean. Toilet kept running room 218.

10

Lyndsey

Apr 4, 2025

·

Stayed 1 night

Bathroom a little dated and cracked but clean

4

Martika

Aug 21, 2023

·

Stayed 1 night

Mould on bathroom roof, purchased a spa room with views got a tiny bath. No parking

6

Rachel

Jan 23, 2023

·

Stayed 1 night

Great location, but cleanliness was poor, especially the swimming pool!!

6

Reece

Jun 5, 2024

·

Stayed 1 night

Place was nice. Had a faulty toilet. Kept running water all night. Other than that it was nice

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Rooms

Rooms are generally comfortable with very comfy beds and many offer balconies or scenic Swan River views, though decor and fixtures feel dated. Some guests reported noise from traffic, bar or gym, weak or noisy air conditioning, and showers over baths that are hard to access.

Related guest reviews

10

Richard

Oct 28, 2024

·

Stayed 1 night

Great location, lovely view of river from front rooms

6

Karolyn

Jun 21, 2025

·

Stayed 5 nights

Staff were pleasant and friendly- hotel tired and needs some love and attention

6

Rodney

Jul 28, 2024

·

Stayed 1 night

Suggest not to get a room at the front just above the Bar if your wanting an early night. Music was too loud

8

Emma

Oct 24, 2024

·

Stayed 4 nights

Great location with really comfy beds!

2

Paul

Sep 3, 2023

·

Stayed 4 nights

Imagine a hotel with 30 degree temperatures during the day, and no air conditioning. Yes, that's the Crowne Plaza Perth! The rooms were incredibly stuffy with insufficient ventilation. I was told that the A/C is only switched on for some months of the year when I notified reception. I asked for a fan and was told that the hotel does not have any. Guests could seriously get sick from heat stroke! The views are great - but that doesn't help if your hotel makes you sick.

10

Julie

Sep 27, 2025

·

Stayed 4 nights

Great location and beautiful view from the balcony of the swan river, very quiet but walking distance to shopping area and Elizabeth quay. Wonderful staff

6

neil

Apr 28, 2025

·

Stayed 1 night

Staff were extremely helpful The property was clean but quite dated We had a room below the gym this was very bad as you could here weights thumping on the ceiling until quite late at night and it started again at 6.00 am Would recommend to ask for a room which is not on the 2nd floor The shower was over the bath which was quite high and that made it rather difficult to get into - there were no hand rails The breakfast was lovely with plenty of choices We would stay again but make sure we got a room away from the 2nd floor and with a walk-in shower

8

Ruth

Mar 10, 2024

·

Stayed 2 nights

When I made the checked the photo of the room I thought I was booking didnt match the room we got. The main issue being the shower over the bath. Being disabled, I was unable to use it and there wasnt another room I could move into so I ended up having to have a wash in the hand basin 😕 or going and using the showers at the pool. Aside from the shower issue the room was lovely with views of the river. The room was a bit small to navigate but I was also told that you didnt have disabled rooms though you did have rooms with a separate shower and if I booked again to ask for a room like that due to being disabled. I know that there was a lift of sorts to take us from the ground floor to the restaurant but it was quite embarrassing because it made a lot of niose and everyone was looking at me. Front desk staff were wonderful but the restaurant staff were a bit slow with drinks as we had finished our meal and were looking at leaving when they finally arrived.

6

Jeanne

Oct 19, 2025

·

Stayed 2 nights

Clean room, aircon not so good.

10

Kathy

Mar 25, 2023

·

Stayed 1 night

Huge room and bathroom for a city centre hotel. Must be the largest (basic non-expensive) hotel room I've ever stayed in in Perth - some much more expensive hotel rooms are tiny in comparison. Free wifi and no annoying card slot for the room power. Location is great, right on the river front park, a very quiet area, zero noise all night, but not too far at all from the CBD or casino or Elizabeth quay or convention centre or city shopping areas. I have a very tall 4WD roofracked vehicle that doesn't fit in city underground carparks so it was awesome to find plenty of on-street parking right outside the front door (a few $ per hour during daytimes, and free 6pm-8am). Service and breakfast were both fine, nothing special but I had no complaints, bed was comfy, decor was fine, the pool looked nice but I didn't use it on this occasion. Didn't have dinner here as I had other plans. Will likely come back here when i need to stay in Perth next time.

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Service

Staff are frequently praised as friendly, professional and accommodating, including helpful check-in and thoughtful touches. However, several reviews mention slow or inconsistent restaurant service, housekeeping misses, pushy membership sales, and issues resolving problems or billing.

Related guest reviews

10

Hao

Jan 23, 2026

·

Stayed 2 nights

Clean, good restaurant, convenient location, and friendly staff

10

Michael

Dec 23, 2024

·

Stayed 7 nights

The housekeeping did an excellent job to change the bed sheets and keep the place clean. Reception staff were also very helpful and responsive.

4

Jacqui

Jan 19, 2024

·

Stayed 2 nights

I was disappointed with my stay. It took over an hour to connect to wifi when checked in, the Tv had no signal & the room was not cool, I was sweating within minutes of being g in the room. All the above was addressed and staff were extremely lovely and helpful, but it was frustrating this occurred. That evening I then ordered room service from the limited late night menu. It was ordered at 9:48 and did not arrive until 10:32 ( ham & cheese toastie with chips, so a very simple menu item). The sandwich was stone cold and chips just warm on arrival. It was not edible & such variants in temperature can cause salmonella. I called reception to advise I would not eat it & request it be removed from the bill, which they agreed to. I was offered complimentary breakfast for the cold meal, which was a nice gesture, but did not help my hungry 8yo on the evening we ordered room service after returning from the cricket. I unfortunately would not stay at this hotel again, not recommend it.

6

Phillip

Jan 7, 2025

·

Stayed 2 nights

My wife and I stayed two nights early January 2025 and I would not stay again sorry. The front desk staff do their best but they are relentlessly flogging IHG membership over hotels.com telling us they were'nt able to contact us about a rock concert outside our room in Night 1 because we had booked with a 3rd party which just isn't true. The hotel is becoming very tired the carpets are stained and frayed, badly in the southern rooms accessed by stairs and the exterior was just dirty. One thing I will say that is complimentary is that they were able to offer us a 6pm check out that we could pay for and we did and we really appreciated that.

10

Rachel

Sep 13, 2025

·

Stayed 3 nights

I was travelling solo for work and was very happy with the facilities, staff and location of the hotel. I felt safe and was looked after by the staff. Would definitely return

6

Sheilla Punza

Mar 7, 2024

·

Stayed 9 nights

Good location but poor service.

8

Karen Marie

Apr 13, 2023

·

Stayed 8 nights

It had easy access to the Buses. No restaurants are in this area but the hotel did have their own restaurant. For some reason our room wasn't cleaned 2 days. The benches weren't wiped and the sink in the bathroom was not wiped.

6

Elzanne

Jan 28, 2023

·

Stayed 2 nights

We stayed at the Crowne plaza over Australia Day. Location was perfect. Service by the restaurant was disappointing. Ordered room service by the pool and takeaway containers were half full. Ordered drinks within the happy hour and was charged full price until we questioned it. Very dated but cleaned well. Breakfast had lots to offer.

8

Nicole

Jan 12, 2025

·

Stayed 1 night

It was my son’s b’day and the staff went out of their way to make it special. Really like the text messages from staff, following up on before, during and after stay.

10

Leah

Dec 20, 2025

·

Stayed 1 night

The check-in and check-in-out staff were wonderfully friendly and professional

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Location

Riverside location opposite Langley Park is widely praised, with scenic views and easy walking access to the CBD, Elizabeth Quay and public transport; some note it’s a bit of a walk to central spots. Handy for events like cricket and concerts.

Related guest reviews

10

anthony

Jan 12, 2025

·

Stayed 4 nights

Well located hotel just outside City with attractive grass strip in front of main entrance leading to Swan River. Friendly and efficient staff. Hotel becoming dated with upgrade needed soon!

10

Michelle

Apr 17, 2024

·

Stayed 6 nights

The property was conveniently located and walking distance to Swan River, Quay and Hay Street shopping. We had a 2nd floor balcony room looking over the park and river which was a lovely way to relax between outings. Our room was clean, and the staff were helpful and friendly especially those serving in the breakfast area each morning. We would definitely stay again.

10

Debra

Jul 3, 2024

·

Stayed 7 nights

Spectacular views, close to Quay, public transport, shopping mall, supermarket and walk along river.

10

Julie

Sep 27, 2025

·

Stayed 4 nights

Great location and beautiful view from the balcony of the swan river, very quiet but walking distance to shopping area and Elizabeth quay. Wonderful staff

8

Bruce

Jan 25, 2024

·

Stayed 3 nights

Great position on the river front in Perth. Hotel facilities were all OK but location and pool overlooking the river were really great

10

Jamie

Nov 20, 2025

·

Stayed 6 nights

Great breakfast… great location for the cricket!

10

Sara

Dec 18, 2022

·

Stayed 1 night

The hotel was clean, the staff friendly. We had a concert on Langley Park to attend. The hotel was situated perfectly.

8

Lorraine

Aug 10, 2023

·

Stayed 2 nights

Great location and within walking distance to most places.

8

Royne

Nov 1, 2024

·

Stayed 5 nights

Bra städning, fint rum med sköna sängar. Nära till gratisbussar till Perth city

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10

Kathy

Mar 25, 2023

·

Stayed 1 night

Huge room and bathroom for a city centre hotel. Must be the largest (basic non-expensive) hotel room I've ever stayed in in Perth - some much more expensive hotel rooms are tiny in comparison. Free wifi and no annoying card slot for the room power. Location is great, right on the river front park, a very quiet area, zero noise all night, but not too far at all from the CBD or casino or Elizabeth quay or convention centre or city shopping areas. I have a very tall 4WD roofracked vehicle that doesn't fit in city underground carparks so it was awesome to find plenty of on-street parking right outside the front door (a few $ per hour during daytimes, and free 6pm-8am). Service and breakfast were both fine, nothing special but I had no complaints, bed was comfy, decor was fine, the pool looked nice but I didn't use it on this occasion. Didn't have dinner here as I had other plans. Will likely come back here when i need to stay in Perth next time.

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Dining

Breakfast is regularly praised for quality and variety, and many enjoyed meals at Gusti. On the downside, room service and restaurant service can be slow or limited, with occasional billing issues and a few reports of cold or average food.

Related guest reviews

8

Charles

Jan 8, 2024

·

Stayed 3 nights

Rooms are comfortable, clean and big in size with old school 90s decor and the pool is fantastic! There was a big rave happening across the road in the park on the first night when we got there 01/01- and it didn't finish until 11pm, not impressed we paid full price for the night but I believe they did their best to accommodate everyone away from the loudest side of hotel. They advertise happy hour but turns out it is only inclusive of a couple of drinks one being a mid-strength beer. The breakfast buffet is average. We had dinner there one evening, they wanted us to pay the bill before our mains so they could close the till- i told them when my husband comes back to table from bathroom he will sort out the bill so then they waited outside the bathroom door for my husband!- that was poor form but the meal/food was fabulous.

8

Joanne

Oct 29, 2025

·

Stayed 1 night

Clean room, great location, nice breakfast onsite which worked well for our quick stopover before a flight. Strolling distance to shops and restaurants

8

Arthur and Carol

Jul 4, 2023

·

Stayed 15 nights

breakfast included in the tariff was excellent.

4

Jacqui

Jan 19, 2024

·

Stayed 2 nights

I was disappointed with my stay. It took over an hour to connect to wifi when checked in, the Tv had no signal & the room was not cool, I was sweating within minutes of being g in the room. All the above was addressed and staff were extremely lovely and helpful, but it was frustrating this occurred. That evening I then ordered room service from the limited late night menu. It was ordered at 9:48 and did not arrive until 10:32 ( ham & cheese toastie with chips, so a very simple menu item). The sandwich was stone cold and chips just warm on arrival. It was not edible & such variants in temperature can cause salmonella. I called reception to advise I would not eat it & request it be removed from the bill, which they agreed to. I was offered complimentary breakfast for the cold meal, which was a nice gesture, but did not help my hungry 8yo on the evening we ordered room service after returning from the cricket. I unfortunately would not stay at this hotel again, not recommend it.

10

Stephanie

Mar 14, 2025

·

Stayed 1 night

Other than a few marks on the corridor carpet, we loved every minute of our stay last weekend. Our room, the staff and the food and service at Gusti were all excellent! Thank you so much.

8

Dale

Feb 28, 2023

·

Stayed 3 nights

Located about a 20 minute walk from the ferry. Hotel had free laundry facilities which I really appreciated. They also had bikes for people to use in 2 hour blocks. I also liked the pool. Breakfast was very good with lots of variety. Our room had the view of the buildings behind the hotel which I did not appreciate.

10

Jamie

Nov 20, 2025

·

Stayed 6 nights

Great breakfast… great location for the cricket!

10

malcolm

Apr 14, 2025

·

Stayed 1 night

the room was great . the only grizzle was Sunday breakfast was average in that the selaction was limited.

6

Elzanne

Jan 28, 2023

·

Stayed 2 nights

We stayed at the Crowne plaza over Australia Day. Location was perfect. Service by the restaurant was disappointing. Ordered room service by the pool and takeaway containers were half full. Ordered drinks within the happy hour and was charged full price until we questioned it. Very dated but cleaned well. Breakfast had lots to offer.

8

Lorena

Dec 11, 2022

·

Stayed 1 night

Need more parking. Service in the restaurant was poor in the evening. Weren't able to have dinner there as they were short staffed even though there was only about 4 tables occupied. Morning service was better though.

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Month	Average price
January	$151
February	$224
March	$206
April	$153
May	$163
June	$137
July	$145
August	$147
September	$182
October	$244
November	$334
December	$185

Su	Mo	Tu	We	Th	Fr	Sa
				1 $230	2 $235	3 $191
4 $201	5 $415	6	7	8 $411	9 $149	10 $166
11 $135	12 $194	13 $194	14 $194	15 $188	16 $171	17 $196
18 $180	19 $194	20 $185	21 $226	22 $184	23 $154	24 $199
25 $137	26 $167	27 $194	28 $198	29 $194	30 $142	31 $168

Crowne Plaza Perth by IHG

Prices for Crowne Plaza Perth by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 Queen Bed, Balcony, River View (Swan River View)

Standard Room, 1 King Bed

Premium Room, 1 Queen Bed, Jetted Tub

Suite, 1 Bedroom, River View (Swan River View, High Floor)

Standard Room, 2 Double Beds, 1 Single Bed

Premium Room

Standard Room, 1 Queen Bed (Walk in Shower)

Premium Room, 1 King Bed, Balcony, River View (Swan River View)

Standard Room, 2 Double Beds

Standard Room

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

Premium Room, 1 King Bed, Balcony, River View (Swan River View, Top Floor)

Premium Room, 1 Queen Bed, Balcony, River View (Swan River View, High Floor)

Guest reviews of Crowne Plaza Perth by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Perth by IHG

Considering this hotel for your Perth trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $180
20 $146	21 $168	22 $187	23 $193	24 $171	25 $160	26 $230
27	28 $217	29 $228	30 $225