Dragonfly Hotel Peterborough
US$137
/ night
Avg. for September
Select dates to see prices and availability
US$137
/ night
Avg. for September
Monthly average prices
Nightly prices at Dragonfly Hotel Peterborough average US$64 in the cheapest month (December) and US$137 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| May | US$76 |
| September | US$137 |
| November | US$65 |
| December | US$64 |
M
Sept · US$137
S
N
D
Most expensive: September (~US$137)
Cheapest: December (~US$64)
About this property
At Dragonfly Hotel Peterborough, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with the...
Location
When you stay at Dragonfly Hotel Peterborough in Peterborough, you'll be convenient to Peterborough Cathedral
Restaurant
Non-smoking rooms
Room service
Banquet facilities
Wake-up service
Hair dryer
Guest reviews
8
Very good
Based on 2,193 verified reviews
Who stays here?
Business
53%
Couple
29%
Family
8%
Group
4%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Dragonfly Hotel Peterborough provides a convenient base near the city centre, with many guests praising friendly staff, decent value, and comfortable beds, though several note dated rooms and that the self‑service check‑in can be frustrating.
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What guests think
Dragonfly Hotel Peterborough provides a convenient base near the city centre, with many guests praising friendly staff, decent value, and comfortable beds, though several note dated rooms and that the self‑service check‑in can be frustrating.
Bathrooms are often newer with strong showers, but upkeep and housekeeping can be inconsistent. Breakfast and bar meals receive mixed feedback, from plentiful and tasty to limited, understaffed, or served cold. The lakeside setting and walking paths are widely liked, and parking is easy, though a few report registration or charging issues. Expect a simple stay with variable standards.
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AI-generated summary based on recent guest reviews
Facilities
On-site bar/restaurant overlooks the lake and there is ample parking; several note self-service check-in kiosks. A few report parking registration or charging issues after their stay.
Related guest reviews
10
S
17 Apr 2023
·
Stayed 1 night
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
8
D
5 Oct 2023
·
Stayed 2 nights
Everything is self-service. You check yourself in on a screen and print your own room card while a member of staff watches. Have to queue at breakfast to make toast on a toaster which only does two slices. Apparently, bedrooms are only serviced after five days. Great position, great water view, and easy walk along the river to the city centre
Everything is self-service. You check yourself in on a screen and print your own room card while a member of staff watches. Have to queue at breakfast to make toast on a toaster which only does two slices. Apparently, bedrooms are only serviced after five days. Great position, great water view, and easy walk along the river to the city centre
10
Jacqueline
6 Nov 2024
·
Stayed 1 night
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
10
Laura
20 Sept 2024
·
Stayed 1 night
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
10
Kate
11 Mar 2024
·
Stayed 2 nights
Seemless stay. Easy parking on arrival (although GPS seems to send you to the pub around the corner). Noone on reception, self check-in. Good night sleep, no disturbance.
Seemless stay. Easy parking on arrival (although GPS seems to send you to the pub around the corner). Noone on reception, self check-in. Good night sleep, no disturbance.
8
Silvana
8 Jul 2024
·
Stayed 1 night
O hotel era simples, mas a cama era confortável. Ambiente do quarto meio escuro. Tinha uma área de Happy hour de frente para uma lagoa, bastante agradável. Quanto ao café da manhã, não usufruímos. Quanto aos funcionários, foram prestativos.
O hotel era simples, mas a cama era confortável. Ambiente do quarto meio escuro. Tinha uma área de Happy hour de frente para uma lagoa, bastante agradável. Quanto ao café da manhã, não usufruímos. Quanto aos funcionários, foram prestativos.
8
Mellissa
21 Dec 2022
·
Stayed 1 night
Very convenient location with easy parking
Very convenient location with easy parking
6
John
17 Jul 2024
·
Stayed 3 nights
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
10
Arthur
24 Feb 2023
·
Stayed 2 nights
Easy check in, courteous staff. Good facilities, location, excellent parking facilities. Closeness to city centre shopping, quiet surroundings. Nothing we didn't like
Easy check in, courteous staff. Good facilities, location, excellent parking facilities. Closeness to city centre shopping, quiet surroundings. Nothing we didn't like
2
Jamie
12 Mar 2024
·
Stayed 3 nights
The hotel itself is okay, a bit pricey for the facilities but staff were helpful and polite. The nightmare started with the parking fine I received after my stay, despite registering my car at check-in. I now have an aggressive fine company wasting my time and I wish I hadn't stayed here at all. BEWARE BOOKING FOR THIS HOTEL!
The hotel itself is okay, a bit pricey for the facilities but staff were helpful and polite. The nightmare started with the parking fine I received after my stay, despite registering my car at check-in. I now have an aggressive fine company wasting my time and I wish I hadn't stayed here at all. BEWARE BOOKING FOR THIS HOTEL!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms clean and bathrooms refreshed, but several report lapses such as unserviced rooms, stained linens, leftover trash, or dining areas needing better upkeep.
Related guest reviews
10
Sara
9 May 2024
·
Stayed 1 night
Stay was good, room on the small side but clean and well presented
Stay was good, room on the small side but clean and well presented
10
Prajendra
6 Jun 2023
·
Stayed 1 night
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
8
Steve
31 Dec 2023
·
Stayed 2 nights
Good value for money for a two-night stay. Having booked one room for myself and a room for each of my two children, the self-service check-in required me to make a separate payment for each booked room. However, they were good-sized double rooms, with adequate facilities. I found someone else's sweet wrapper under my bed and the bath/shower taps were not very precise. There was some noise from guests noisily shutting doors after midnight on our corridor but the beds were comfortable.
Good value for money for a two-night stay. Having booked one room for myself and a room for each of my two children, the self-service check-in required me to make a separate payment for each booked room. However, they were good-sized double rooms, with adequate facilities. I found someone else's sweet wrapper under my bed and the bath/shower taps were not very precise. There was some noise from guests noisily shutting doors after midnight on our corridor but the beds were comfortable.
8
Eddie
2 Apr 2024
·
Stayed 3 nights
The property is very well looked after, and there's always someone cleaning
The property is very well looked after, and there's always someone cleaning
2
Peter
16 Apr 2024
·
Stayed 1 night
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
8
Andrew
12 Jun 2024
·
Stayed 2 nights
Room not cleaned, bed not made, towels not changed, coffee tea not replaced
Room not cleaned, bed not made, towels not changed, coffee tea not replaced
8
A
23 Feb 2023
·
Stayed 1 night
Good business hotel, no frills but was clean and staff were friendly. Slightly dated in places but bathroom was modern and clean.
Good business hotel, no frills but was clean and staff were friendly. Slightly dated in places but bathroom was modern and clean.
4
Francesco
9 Jun 2024
·
Stayed 1 night
Struttura poco curata e non molto pulita
Struttura poco curata e non molto pulita
6
Lisa
9 Jan 2023
·
Stayed 19,365 nights
The grounds/view incredible but the tired decoration outside of the lobby/main area was disappointing. Cold room limited storage space/ bath not cleaned adequately. Doubtful if we return again
The grounds/view incredible but the tired decoration outside of the lobby/main area was disappointing. Cold room limited storage space/ bath not cleaned adequately. Doubtful if we return again
10
Lisa
21 Jan 2024
·
Stayed 2 nights
Very happy clean nice room and breakfast.
Very happy clean nice room and breakfast.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally basic with comfortable beds; several note dated decor and patchy maintenance, though many bathrooms appear updated with good showers. Occasional issues include pipe noise, drafty windows, limited sockets, small layouts, or twin beds pushed together.
Related guest reviews
10
Sara
9 May 2024
·
Stayed 1 night
Stay was good, room on the small side but clean and well presented
Stay was good, room on the small side but clean and well presented
2
Stuart
8 Dec 2023
·
Stayed 1 night
This hotel frequently sells twin rooms as doubles but they are poor versions of doubles and the booking system sells a double room not 2 singles pushed together. There is no attempt or effort to fill that dreadful gap down the middle, not even zipped together just a huge gap that you cant escape from all.night. They should not sell such poor twins as a double, when you buy a double you expect a double and there is.never any notification to say you might have a single pushed together - cannot be trusted
This hotel frequently sells twin rooms as doubles but they are poor versions of doubles and the booking system sells a double room not 2 singles pushed together. There is no attempt or effort to fill that dreadful gap down the middle, not even zipped together just a huge gap that you cant escape from all.night. They should not sell such poor twins as a double, when you buy a double you expect a double and there is.never any notification to say you might have a single pushed together - cannot be trusted
2
Robert
21 Jul 2024
·
Stayed 1 night
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
8
Ashleigh
23 Aug 2024
·
Stayed 1 night
Booked this trip as a girls weekend away. The hotel is beautiful, the restaurant and staff were brilliant. Checking in was smooth and the housekeeping was great. We did however have an issue with the bathroom door. The lock was broken and led to each of us becoming locked in the bathroom at some point. Even when we weren’t using the lock it would engage and was very difficult to open again. I did bring this up with reception but nobody got back into contact with me. I wouldn’t have felt safe allowing my children in the room due to the lock
Booked this trip as a girls weekend away. The hotel is beautiful, the restaurant and staff were brilliant. Checking in was smooth and the housekeeping was great. We did however have an issue with the bathroom door. The lock was broken and led to each of us becoming locked in the bathroom at some point. Even when we weren’t using the lock it would engage and was very difficult to open again. I did bring this up with reception but nobody got back into contact with me. I wouldn’t have felt safe allowing my children in the room due to the lock
10
Laura
20 Sept 2024
·
Stayed 1 night
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
6
Mariusz
22 Mar 2023
·
Stayed 2 nights
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
8
ALEXANDER
10 Nov 2024
·
Stayed 1 night
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
8
Sean
4 Aug 2024
·
Stayed 1 night
Great location, lovely breakfast, comfortable beds
Great location, lovely breakfast, comfortable beds
4
Mark
24 Mar 2023
·
Stayed 2 nights
Unfortunately the french doors did not seal and wind constantly blow through - the iron looked like it someone had fried bacon on it - black
Unfortunately the french doors did not seal and wind constantly blow through - the iron looked like it someone had fried bacon on it - black
6
Colin
21 Jul 2024
·
Stayed 1 night
Room was very noisy from the water pipework it was banging and making other noises for the whole night
Room was very noisy from the water pipework it was banging and making other noises for the whole night
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and accommodating, but service can be stretched: self check-in replaces reception at times, phones and refunds go unanswered, and breakfast or bar service can be understaffed.
Related guest reviews
8
Martin
24 Apr 2023
·
Stayed 1 night
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
4
Stephen
7 Nov 2023
·
Stayed 1 night
The people on reception where great, however i booked through booking and on arrival it was an automatic reception, i went through this process, and since then i was double charged by the hotel, called several times since i stayed and found out in was double charged, AND NO ANSWER! NOT ONE PERSON has answered the phone, be carful people....you maybe double charged like me.
The people on reception where great, however i booked through booking and on arrival it was an automatic reception, i went through this process, and since then i was double charged by the hotel, called several times since i stayed and found out in was double charged, AND NO ANSWER! NOT ONE PERSON has answered the phone, be carful people....you maybe double charged like me.
2
Robert
21 Jul 2024
·
Stayed 1 night
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
Nobody to check in, all self checking. Hotel very dated. Rooms average to poor. No nets in window so having to have curtains closed during the day or in full view of everyone outside. Kettle didnt work, tv doesnt even get basic freeview. Only channels were itv, c4, and c5, so unable to watch Mod. Stains on the duvet (pic attached), shower that drips for an hour after use. Extractor that stays on all night even with light off. No charging points, no power points near the bed and lightswitchs so far away from the bed you either have to get out of bed to reach them or move the bed within reach. As no reception i tried phoning several times but no answer. Due to been up early in the morning (5am) i was early to bed so unable to even see if there was any night staff about who could at least change the kettle so i could get a hot drink in the morning. Will recommend to company never to use this hotel again. Plenty of others in the area for same money and better standards. App unable to load photos at 620am 21st July 24
10
Laura
20 Sept 2024
·
Stayed 1 night
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
8
ALEXANDER
10 Nov 2024
·
Stayed 1 night
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
8
Tina
10 Dec 2023
·
Stayed 3 nights
I liked the property but the weather was inclement and therefore was unable to explore the area around the property. The self check in process was a faff, and would be much easier if the receptionist sitting there was utilised in this way! One night of my 3 night stay was disturbed throughout the night by noisy guests in rooms nearby, being inconsiderate, and unaware of the impact they were having on other guests. The staff apologised the following morning, but that was all they did. Could have made the stay more comfortable following complaint.
I liked the property but the weather was inclement and therefore was unable to explore the area around the property. The self check in process was a faff, and would be much easier if the receptionist sitting there was utilised in this way! One night of my 3 night stay was disturbed throughout the night by noisy guests in rooms nearby, being inconsiderate, and unaware of the impact they were having on other guests. The staff apologised the following morning, but that was all they did. Could have made the stay more comfortable following complaint.
6
John
17 Jul 2024
·
Stayed 3 nights
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
Accommodation was clean and spacious. it was a business trip therefore only need a room to sleep and do some work after hours, it was a three day stay but they either don't do room service or forgot my room as know one attended to make bed or change the used coffee cups whilst I was at work. The restaurant staff were helpful in giving me clean cups and top us of milk and coffee to use. Breakfast was served early buffet style and was good quality. Unfortunately they over charged me for breakfast as I was the only one staying they charged me for two each day. the staff couldn't refund my card at the premises and had to ask head office to sort the over charge they took my details and I am currently awaiting the refund. They do serve meals in the bar and there is a Chef and Brewer restaurant alongside the premises. I dined there each evening as there was a wider choice on the menu. I was unaware on arrival that there is an concession on on Parking and paid for the first night at the machine. Hotel was ideally placed for work.
8
Stewart
31 May 2023
·
Stayed 1 night
We arrived on the afternoon of a bank holiday, the place was totally understaffed and the poor 2 staff that were rostered on did a magnificent job under the circumstances, even whilst copping abuse and worse from some guests. Jamal alone in the bar to serve drinks, take meal orders, deliver meals and clean up was unbelievable and kept his composure all night. Marina on reception and various other duties was also fantastic. Rooms and establishment is very good condition, clean and tidy
We arrived on the afternoon of a bank holiday, the place was totally understaffed and the poor 2 staff that were rostered on did a magnificent job under the circumstances, even whilst copping abuse and worse from some guests. Jamal alone in the bar to serve drinks, take meal orders, deliver meals and clean up was unbelievable and kept his composure all night. Marina on reception and various other duties was also fantastic. Rooms and establishment is very good condition, clean and tidy
8
Geoff
4 Mar 2024
·
Stayed 1 night
Short of staff at breakfast food needed topping up
Short of staff at breakfast food needed topping up
10
Daniel
21 Jul 2024
·
Stayed 1 night
Staff are friendly and accomodating...keep up the good work.
Staff are friendly and accomodating...keep up the good work.
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AI-generated summary based on recent guest reviews
Location
Peaceful lakeside setting with walking paths is widely appreciated, and the hotel is within walking distance or a short drive of the city centre.
Related guest reviews
8
Peter
13 Jun 2024
·
Stayed 1 night
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
10
S
17 Apr 2023
·
Stayed 1 night
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
Lovely hotel. Clean, tidy and comfortable. Not as close to the town centre as promised. Stunning views of the rowing lake from the bar/restaurant. Breakfast was extra but good.
8
Walter
10 Sept 2024
·
Stayed 1 night
Good proximity to town
Good proximity to town
10
Jacqueline
6 Nov 2024
·
Stayed 1 night
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
10
Laura
20 Sept 2024
·
Stayed 1 night
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
6
Gul
23 Oct 2024
·
Stayed 3 nights
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
8
Steven
15 May 2023
·
Stayed 1 night
Clean and great place with nice view. Included full breakfast.
Clean and great place with nice view. Included full breakfast.
6
Mariusz
22 Mar 2023
·
Stayed 2 nights
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
Disappointing stay. Booked at is its conveniently located near motorways and offers great views of the park and fantastic place to run or walk. Also bathroom was really nice though, with large and modern shower. but... Rooms decor is bit tired and depressing (In my opinion). Very ignorant young receptionist. Barely glancing away from her phone and not even bothered to say good morning or good bye, giving very bad first and last impression of the service, giving that she suppose to be the face of the hotel. The worst for me though was the smell. Room had that mixture of stuffy/musty/dumpy smell that just linger on your clothes for the rest of the day. Breakfast was average. Just standard full English with extremely modest continental options, and if you come towards the end of the service, they run out of few things.
8
Mellissa
21 Dec 2022
·
Stayed 1 night
Very convenient location with easy parking
Very convenient location with easy parking
8
Walter
22 May 2024
·
Stayed 2 nights
Dam behind hotel. Peaceful walk in summer. Lovely
Dam behind hotel. Peaceful walk in summer. Lovely
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AI-generated summary based on recent guest reviews
Dining
Breakfast and on-site dining receive mixed feedback: many enjoy tasty, plentiful meals with lake views, while others find limited choice, understaffing, early closing, items running out, or food served cold or microwaved.
Related guest reviews
8
Peter
13 Jun 2024
·
Stayed 1 night
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
A nice hotel in a great location about 30 minutes walk from the city centre. A good clean, quiet room. One criticism, the buffet breakfast was poorly stocked and the cooked breakfast was cold.
8
Martin
24 Apr 2023
·
Stayed 1 night
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
Room was nice and clean, Check in was different as it was a machine. There didn’t seem to be any staff about and only one lady trying to serve drinks and take orders for food. Would I stay here again. Yes. Would I eat here again. Definitely not. They didn’t have half of the stuff on the menu and what I ordered was uneatable.
10
Prajendra
6 Jun 2023
·
Stayed 1 night
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
There is a large park adjacent to the hotel. Serene and beautiful view from the dining area. Also, the property seems to have been renovated. EXCELLENT shower. Need to keep the dining area clean. Bread crumps were fallen on the seats BUT the tables were cleaned. Coffee fallen on the floor. Jugs used for water, apple and orange juice were showing old water stains (salt deposit marks).
6
Gul
23 Oct 2024
·
Stayed 3 nights
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
8
Sean
4 Aug 2024
·
Stayed 1 night
Great location, lovely breakfast, comfortable beds
Great location, lovely breakfast, comfortable beds
2
Peter
16 Apr 2024
·
Stayed 1 night
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
Terrible. Shocking. Avoid. Got to room. Was OK. Decor tired. Was windy and wind was whistling through the windows. Very noisy. Room was large with a lounge area but the entire room had 3 small wall lights which was not enough light to work in. Room was cold and heaters cut out after 2 mins. Luckily I had a heater in the car which I brought in. Noticed in bathroom in morning there was the previous occupants rubbish still in the bin. Makes me wonder what else was not cleaned properly. Went to bar for dinner. Waited 35 mins for pie and mash. Mash was cold. Pie clearly cooked, frozen and put in microwave as crust was so hard knife and fork would not go through. Complained and swapped for a sandwich and chips. Chips were good but sandwich had so much mayo on it was inedible. Breakfast. Hottest thing was the O Juice. Terrible. Everything was cold. Had to go through 10 plates to find a clean one in the pile and cutlery not clean. Shocking. Ended up with toast and a cup of tea. Was told manager would contact me. 12 hours later and nothing. Avoid.
10
Robert
5 Apr 2024
·
Stayed 2 nights
Would stay again most definitely. The food was amazing, didnt expect it to b a good as it was. The staff were welcoming. Rooms where just as shown on the piks.
Would stay again most definitely. The food was amazing, didnt expect it to b a good as it was. The staff were welcoming. Rooms where just as shown on the piks.
10
stuart glen
25 Jun 2023
·
Stayed 7 nights
The staff was absolutely amazing. Kind people throughout the hotel. We were there under unfortunate circumstances and the staff was wonderfully accommodating. The view was amazing and the food was great. We would stay again and recommend it to everyone.
The staff was absolutely amazing. Kind people throughout the hotel. We were there under unfortunate circumstances and the staff was wonderfully accommodating. The view was amazing and the food was great. We would stay again and recommend it to everyone.
10
Vince
29 Apr 2024
·
Stayed 3 nights
Stayed for three nights over a recent weekend to provide a base for gigs in three separate places (Bedford, London, Cambridge)...was decently priced (especially when I used one of my Hotel.com reward nights BUT I could have done better booking direct as they offered a three for the price of two deal including breakfast... I did buy breakfast on the Sunday morning BUT that was a mistake as the kitchen closed at ten (not eleven as per the website) and arriving at nine forty five I had little choice or selection - no sausages, a couple of bits of bacon and just a single scoop of beans...my bad!
Stayed for three nights over a recent weekend to provide a base for gigs in three separate places (Bedford, London, Cambridge)...was decently priced (especially when I used one of my Hotel.com reward nights BUT I could have done better booking direct as they offered a three for the price of two deal including breakfast... I did buy breakfast on the Sunday morning BUT that was a mistake as the kitchen closed at ten (not eleven as per the website) and arriving at nine forty five I had little choice or selection - no sausages, a couple of bits of bacon and just a single scoop of beans...my bad!
8
Folashade
5 Aug 2024
·
Stayed 1 night
Location was great Breakfast fab!!!
Location was great Breakfast fab!!!
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AI-generated summary based on recent guest reviews
8
ALEXANDER
10 Nov 2024
·
Stayed 1 night
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
Checkin and checkout were friendly and efficient. Some parts of the room looked a little tired like dings in the door frame, but the bathroom looked recently renovated and the shower was lovely. No real complaints especially for the price.
10
Jacqueline
6 Nov 2024
·
Stayed 1 night
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
Loved the view of the lake at breakfast.Very good nights sleep, bed very comfortable and clean.Staff very helpful, ordered a taxi for me. Great.
8
Jean
3 Nov 2024
·
Stayed 1 night
Booked last minute. Pleasantly surprised... lovely room, clean bathroom. Quilt cover had some black marks (looked like something from washing machine or ironing also something that looked like dried glue). Bed was comfortable enough although bed frame squeaked when i was turning over during the night...apart from a few very minor things, would definitely stay again. The surrounding area is peaceful, calming and fresh.
Booked last minute. Pleasantly surprised... lovely room, clean bathroom. Quilt cover had some black marks (looked like something from washing machine or ironing also something that looked like dried glue). Bed was comfortable enough although bed frame squeaked when i was turning over during the night...apart from a few very minor things, would definitely stay again. The surrounding area is peaceful, calming and fresh.
6
Gul
23 Oct 2024
·
Stayed 3 nights
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
Property is in the good location, close to city center. I like the man make lake front of it. There is a good waking track. I don't like the condition of the hotel and the rooms. Breakfast wasn't good. The poor girl seemed over worked, trying to get the breakfast ready. Morning coffee was cold and old during our 3 days stay.
10
Laura
20 Sept 2024
·
Stayed 1 night
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
First room we was given smelt of cigarette smoke this was quickly changed after noting this to reception. Rooms are very basic and the hotel could use some updating in hall areas. Food/breakfast was plentifully! We arrived late for breakfast but they quickly fixed up a full English breakfast and allowed us to access the continental breakfast area. Staff were beyond amazing! Parking was easy and it's a short walk from the city centre. Basic and convenient. Lovely walk around the hotel.
FAQs about Dragonfly Hotel Peterborough
Is parking available at the property?
Parking facilities are provided for guests with their own vehicle.
What type of breakfast is offered and what are the serving hours?
A delightful breakfast is available on-site, allowing guests to start their day with a scrumptious meal.
What are the standard check-in and check-out times?
The standard check-in time is 14:00, and check-out is at 11:00.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.
What is the location of the property in relation to key landmarks?
The hotel is conveniently located in Peterborough, close to Peterborough Cathedral.
Are children allowed to stay at the property?
Children are allowed to stay at the property, with no specified minimum age for free stays.
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Instant AI responses are based on hotel information
Check-out time ends at12:00
Pets
Pets are not allowed
Front Desk Services
Front desk services:Luggage storage,Wake-up call;
Children And Extra Bed Policy
Child policies:Children of all ages are welcome at this property.Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.Cribs and Extra Beds:For all room types, cribs and extra beds cannot be added.;
Fees
Deposit Policy:[Deposit]Deposit required;[Deposit Collection Methods]A fixed amount of £25.00 (approx. US$33.71) is charged.;
Popular amenities
Restaurant
Non-smoking rooms
Room service
Banquet facilities
Wake-up service
Hair dryer
General
Room service
Restaurant
Non-smoking rooms
Hair dryer
Shower
Breakfast in the room
Smoke-Free Property
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Services
Banquet facilities
Wake-up service
Luggage storage
Designated smoking area
24-Hour Front Desk
Activities
Garden
Golf course (nearby)
Playground
Terrace