Name: Hilton Prague Old Town
Address: V Celnici 7, Nové Město, Prague, Czechia, Prague, CZ
Price range: US$160–US$1,087 per night
Rating: 8.58

What guests think

At Hilton Prague Old Town, travellers consistently highlight the superb central location, friendly and professional staff, clean and comfortable rooms, and a well-liked breakfast, while wellness facilities, including a small pool and sauna, add convenient on-site relaxation options.

Common drawbacks include room temperature control issues, occasional noise or unappealing views, and a few housekeeping or billing/check-in hiccups. Construction noise was noted during one stay, and some rooms feel dated to a few guests. Overall, this is a reliable base for exploring Prague with comfortable stays and practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Wellness facilities (gym, sauna, pool) are clean and useful, and the bar/spa earn praise. Several reviews note the pool is small and the gym area can feel too warm.

Related guest reviews

10

Rod

29 Aug 2023

·

Stayed 10 nights

Nice Hilton Hotel with that traditional old Europe feel. Nice dry sauna, gym and pool. Very clean and air conditioned room.

10

Andrew

1 Jan 2026

·

Stayed 4 nights

The Hotel was very centrally located for the old town which made walking easy. The hotel staff were amazing, so kind and attentive especially Vincent in the Bar. Rooms were super comfortable and cleaned to a very high standard. The only draw back was the pool which was quite small and the area was a bit soulless but other than that it was a fabulous stay.

8

Christin

6 May 2023

·

Stayed 3 nights

Das Hotel ist sehr zentral gelegen und ist toll eingerichtet. Das Zimmer war sauber. Das Frühstück war sehr gut. Ideal für einen Kurzurlaub in Prag. Wir hatten uns auf den Pool mit Gegenstromanlage gefreut, die aber leider nicht funktioniert hat. Der Pool ist aufgrund der Größe nicht wirklich zum schwimmen geeignet.

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10

Jason

11 Mar 2025

·

Stayed 3 nights

Fantastic hotel. Great service from the team especially helpful reception and great service in the Spa. Would definitely recommend

10

Emma

8 Jul 2024

·

Stayed 3 nights

Very welcoming on arrival, great facilities, the pool was lovely. Rooms comfortable and clean. Would highly recommend.

8

Alison

10 Nov 2024

·

Stayed 2 nights

Comfortable hotel - the old town is right outside the door. Bedrooms a good size. The pool and sauna are small but ok. Staff very friendly. The midday checkout is a luxury you rarely get in European hotels these days.

10

lizanne

3 Nov 2025

·

Stayed 3 nights

All the staff were really helpful and pleasant. The only downside was the pool was pretty small.

6

Williams

14 Jun 2024

·

Stayed 3 nights

Staff very friendly and location excellent but the whole place needs an upgrade at this price. Everywhere is too warm, including room when AC on cold. Gym unbearably so. Not a place to come back to

10

Frank

19 Feb 2026

·

Stayed 3 nights

- Room was clean and tidy - Checking in and out was effortless - Health facilities (gym, pool & sauna) were clean and well maintained - Great central location, within walking distance to all the historical attractions, shops, bars and restaurants - The only minor gripe is breakfast didn’t have much variety, and the fry up was a little bit dry, but coffee was good

10

Jean-Philippe

7 Dec 2024

·

Stayed 3 nights

Location. Great bar. Walk to all attraction s

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Cleanliness

Rooms and public areas are generally very clean and well maintained, with many guests calling housekeeping excellent. A few reports mention missed servicing or isolated hygiene issues.

Related guest reviews

8

Dorte

16 Nov 2025

·

Stayed 3 nights

Personalet var venligt og imødekommende. Faciliteterne som forventet på Hilton-kæden. Værelset rent og nydeligt.

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4

Leonid

3 Jan 2025

·

Stayed 6 nights

Good things: location, reception bar/restaurant staff. Rooms are you standard Hilton. Totally unacceptable and intolerable: room service and staff (this includes managerial staff) attention to it. Of 6 nights room wasn't cleaned twice, once I had to insist. Cleaning itself more than questionable: one day found my pajamas on the floor, supplies not restocked. Worst of all, manager's reaction is "I am sorry but you have to look at it from our point of view ... etc", basically the standard excuse of anyone who utterly fails in their duties. If there is any indication a senior manager or someone at Hilton looks at this and solves the problem, it would be worth staying at, given the positives. In its current state when getting your room cleaned is a fight, no way.

10

sean

19 Mar 2025

·

Stayed 3 nights

Stayed here a few nights with my daughter. Great pool and sauna. Breakfast buffet was excellent. Very nice hotel. Clean, modern, comfortable.

2

Devran

2 Dec 2022

·

Stayed 19,323 nights

Der Zimmerservice kam am nächsten Tag nicht, auch nicht nach Anruf und Vereinbarung. Fenster war undicht. Es kommt Kälte und Lärm rein. Die Aussicht aus dem Zimmer ist eine große Baustelle. Im Badezimmer waren am Boden überall Haare. Ekelhaft.

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4

FAHAD

3 Sept 2025

·

Stayed 2 nights

There was bugs in the room, you can lesson any one walking out once you sleep

10

Frank

19 Feb 2026

·

Stayed 3 nights

- Room was clean and tidy - Checking in and out was effortless - Health facilities (gym, pool & sauna) were clean and well maintained - Great central location, within walking distance to all the historical attractions, shops, bars and restaurants - The only minor gripe is breakfast didn’t have much variety, and the fry up was a little bit dry, but coffee was good

10

Timothy

17 Jun 2024

·

Stayed 2 nights

This was the cleanest hotel in which I’ve ever stayed in the world. We are so fortunate to have found rooms. Travelling here with two teenage boys we all got great sleep. I would give this 6 stars out of five because of the location, cleanliness, comfort of the beds, shower pressure and breakfast. And there was no noise at night like in the middle of old town. Being a titanium elite at Marriott I’ve stayed at many hotels. Never like this. A true diamond in old town Prague!

10

Tana

4 Nov 2024

·

Stayed 1 night

Comfortable, clean Hotel. The staff are very friendly & informed. Our room was nice w/ most comfortable bed & pillows. Two large Free water bottles.

10

Louise

11 Dec 2025

·

Stayed 3 nights

Lovely room, great staff, clean hotel - and excellent location

10

HASIBE

21 Jan 2026

·

Stayed 3 nights

Personel çok nazikti. Giriş saatinden çok çok önce gitmemize rağmen odamızın hazır olduğunu söyleyip, hemen giriş işlemlerimizi yaptılar. Oda temizliğimizi yapan Dasha'nın küçük notu ve gülmr emojisini havluların üzerine koyması çok şirindi. Temizlik kesinlikle harikaydı. Her katta içme suyu çeşmesi ( still ve sparkling) ve buz olması çok iyi düşünülmüştü. Suyumuz bittikçe gidip doldurabildik. Lokasyon süperdi, her yere yürüyerek gidebildik. Hemen karşısında gece 23.00 e kadar açık bir.süpermarket vardı. Kahvaltı çok çok iyiydi.

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Rooms

Rooms are comfortable and modern for many stays, with good beds and quiet options reported. Some guests cite dated decor, hard mattresses, limited views or noise, and temperature or shower issues.

Related guest reviews

2

Utkucan

13 May 2025

·

Stayed 1 night

Eski bir otel odalar küçük ve yıpranmış kesinlikle tavsiye etmiyorum

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6

Roman

5 Mar 2023

·

Stayed 4 nights

Stayed 4 nights as a family of three. Good parts: Location, room cleaning services, spa/pool available. Not so good parts: pool/spa area is rather small for a hotel that big. Rooms are a bit dated. Bad parts: AC was not working in February, it was hot inside, and opening a window did not help. Overpriced breakfast - 550p/p is not worth, a mediocre selection of hot/cold meals. Within 100 meters you can find top-notch breakfast restaurants and spend less. No EV charging available in the parking lot, and parking costs are high. Just across the street there is a public parking Celnice that costs 100czk/day less and has EV charging. Overall, I think if you are not on a business trip and pay from your own pocket - there are better options to consider.

8

Joseph

3 Nov 2023

·

Stayed 3 nights

We stayed 30 October-2nd November. Hotel is in an excellent central location, perfect. However the bed was very hard and not comfy and the shower was temperamental. Overall, 7/10 stay, major pro is the location, but the room was far from perfect.

10

Andrew

1 Jan 2026

·

Stayed 4 nights

The Hotel was very centrally located for the old town which made walking easy. The hotel staff were amazing, so kind and attentive especially Vincent in the Bar. Rooms were super comfortable and cleaned to a very high standard. The only draw back was the pool which was quite small and the area was a bit soulless but other than that it was a fabulous stay.

6

Byung Ho

16 Feb 2025

·

Stayed 3 nights

Everthing was overally not bad. However room's view was so terrible. I could not open the curtain during 3 days because other close rooms. In addition, even though I requested higher room twice, my room was 3rd floor.

6

Williams

14 Jun 2024

·

Stayed 3 nights

Staff very friendly and location excellent but the whole place needs an upgrade at this price. Everywhere is too warm, including room when AC on cold. Gym unbearably so. Not a place to come back to

10

sean

19 Mar 2025

·

Stayed 3 nights

Stayed here a few nights with my daughter. Great pool and sauna. Breakfast buffet was excellent. Very nice hotel. Clean, modern, comfortable.

6

Jakob

31 Dec 2022

·

Stayed 19,352 nights

Ich konnte nicht schlafen da man jede zwei Minuten Züge gehört hat

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6

Louise

12 May 2025

·

Stayed 2 nights

It felt more lika a 2-3 star hotel, with view of a inner wall with a big pipe.

10

Geir

10 Dec 2023

·

Stayed 3 nights

Flott hotell, sentrumsnært. Store, fine rom med god plass på badet. Sengen var altfor hard for vår smak. Prisen på frokosten står ikke i forhold til det man får, men når det er sagt så er det god orden i spisesalen.

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Service

Staff are widely described as friendly, welcoming and helpful, with smooth check-in for many and a strong concierge. However, some experienced check-in delays, billing or room-assignment errors, and inconsistent responses to housekeeping or maintenance requests.

Related guest reviews

6

John

26 Aug 2024

·

Stayed 1 night

The hotel was wonderful, but they need to train their check-in/out staff better! The gentlemen checking us in, demanded my passport, which was in my backpack, which was in the car, which was in the parking garage. I explained that we’ve been traveling all over Europe for three months and never had a hotel that required a passport as my American drivers license, always sufficed. He refused to check us in until I offered an electronic copy of my passport on my phone. During our checkout, the young lady tried to charge me for our room again, which was already prepaid before we checked in. She kept arguing with me that it wasn’t and finally she called the reservation office and they confirmed that it was prepaid. She admitted her mistake and only charged me for the hotel city tax. If I had not pushed the issue, she would’ve charged my card again and then I would’ve been required to request a refund for the overcharge. The room was very comfortable, the air conditioner worked very well, and the breakfast buffet had a wonderful selection to include made to order omelettes and eggs.

8

Wendy

9 Jul 2025

·

Stayed 3 nights

Staff were professional and helpful, but checkin kept being delayed due to room not being ready.

6

Faisal

8 Sept 2023

·

Stayed 3 nights

Waill chicken in the reception confuse in room type and he gives as wrong room i asked for change the room they say not possible

10

Rose Ann

25 Aug 2023

·

Stayed 4 nights

Perfect location at the foot of Old Town. Surrounded by charm and interesting architecture. Concierge service excellent. The hotel service was excellent in all departments. Loved the oversized and lush bath towels. Food extremely good. Located close to night life and other attractions and historic sites. We can’t wait to go back and will stay there again.

4

Leonid

3 Jan 2025

·

Stayed 6 nights

Good things: location, reception bar/restaurant staff. Rooms are you standard Hilton. Totally unacceptable and intolerable: room service and staff (this includes managerial staff) attention to it. Of 6 nights room wasn't cleaned twice, once I had to insist. Cleaning itself more than questionable: one day found my pajamas on the floor, supplies not restocked. Worst of all, manager's reaction is "I am sorry but you have to look at it from our point of view ... etc", basically the standard excuse of anyone who utterly fails in their duties. If there is any indication a senior manager or someone at Hilton looks at this and solves the problem, it would be worth staying at, given the positives. In its current state when getting your room cleaned is a fight, no way.

10

Dannette

18 Jul 2025

·

Stayed 4 nights

The property was well kept and the concierge was very helpful

10

Frank

19 Feb 2026

·

Stayed 3 nights

- Room was clean and tidy - Checking in and out was effortless - Health facilities (gym, pool & sauna) were clean and well maintained - Great central location, within walking distance to all the historical attractions, shops, bars and restaurants - The only minor gripe is breakfast didn’t have much variety, and the fry up was a little bit dry, but coffee was good

10

Tibor

28 Aug 2025

·

Stayed 4 nights

The hotel is well located. Easy walking distance to the old town and major historical attractions. the staff was attentive and helpful.

10

gopaul

31 Dec 2022

·

Stayed 19,357 nights

Excellent location, concierge was a great help, also very understanding to your desires. Overall rating is definitely 10

10

HASIBE

21 Jan 2026

·

Stayed 3 nights

Personel çok nazikti. Giriş saatinden çok çok önce gitmemize rağmen odamızın hazır olduğunu söyleyip, hemen giriş işlemlerimizi yaptılar. Oda temizliğimizi yapan Dasha'nın küçük notu ve gülmr emojisini havluların üzerine koyması çok şirindi. Temizlik kesinlikle harikaydı. Her katta içme suyu çeşmesi ( still ve sparkling) ve buz olması çok iyi düşünülmüştü. Suyumuz bittikçe gidip doldurabildik. Lokasyon süperdi, her yere yürüyerek gidebildik. Hemen karşısında gece 23.00 e kadar açık bir.süpermarket vardı. Kahvaltı çok çok iyiydi.

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Location

Excellent central Old Town location, walkable to major sights, shopping, restaurants and public transport. Convenient for exploring Prague on foot or via tram and metro.

Related guest reviews

10

Carl

25 Oct 2023

·

Stayed 2 nights

Excellent location

10

Antonio

30 Oct 2023

·

Stayed 3 nights

Excelente ubicación, muy cerca de las cosas de interés y de los tranvías.

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8

Stine

15 Apr 2025

·

Stayed 2 nights

Fint hotel, god service og perfekt beliggenhed

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10

ann

7 Oct 2025

·

Stayed 3 nights

Modern hotel great location

10

Jozef

14 Aug 2025

·

Stayed 2 nights

I wouldn’t recommend anyone look elsewhere apart from the Hilton Prague Old Town. Amazing location, easy to get to from the subway and a short walk to the shopping, restaurants, and sightseeing. Modern and clean rooms, great breakfast and super friendly staff.

10

Katherine

14 Apr 2025

·

Stayed 3 nights

A brilliant location right next to a shopping mall and dozens of restaurants. On a tram line and very easy to walk around the entire old town:

10

Frank

19 Feb 2026

·

Stayed 3 nights

- Room was clean and tidy - Checking in and out was effortless - Health facilities (gym, pool & sauna) were clean and well maintained - Great central location, within walking distance to all the historical attractions, shops, bars and restaurants - The only minor gripe is breakfast didn’t have much variety, and the fry up was a little bit dry, but coffee was good

10

Nancy

10 Jan 2026

·

Stayed 2 nights

Great location

10

Bashar

27 Apr 2025

·

Stayed 3 nights

Nice and in the center near from everything

10

Amardeep

1 Sept 2024

·

Stayed 3 nights

Friendly and welcoming staff. The hotel is well situated in Old Town with easy walking distance to pretty much everything in and around the city centre. The hotel itself is well maintained and has a luxurious feel throughout, including the room. Cannot comment on the other hotel facilities such as the restaurant, as we spent days out from morning to evening taking in all Prague has to offer. A great place to stay to enjoy visiting Prague, will stay again in the future.

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Dining

Breakfast is frequently praised for quality and range, though a few found value or variety underwhelming. The on-site restaurant menu is described as limited by some, while service is often appreciated.

Related guest reviews

6

Roman

5 Mar 2023

·

Stayed 4 nights

Stayed 4 nights as a family of three. Good parts: Location, room cleaning services, spa/pool available. Not so good parts: pool/spa area is rather small for a hotel that big. Rooms are a bit dated. Bad parts: AC was not working in February, it was hot inside, and opening a window did not help. Overpriced breakfast - 550p/p is not worth, a mediocre selection of hot/cold meals. Within 100 meters you can find top-notch breakfast restaurants and spend less. No EV charging available in the parking lot, and parking costs are high. Just across the street there is a public parking Celnice that costs 100czk/day less and has EV charging. Overall, I think if you are not on a business trip and pay from your own pocket - there are better options to consider.

10

Kate

28 Oct 2025

·

Stayed 3 nights

Fantastic range of breakfast options and lovely service for the three nights we stayed.

10

Matthew

9 Aug 2025

·

Stayed 3 nights

A really friendly welcome, restaurant staff were fabulous. Hotel menu a bit limited but there are so many dining options nearby it’s not an issue.

10

Julie

4 May 2025

·

Stayed 1 night

The location was convenient. The staff was courteous. The room was clean. The restaurant menu was limited.

10

HYUNJIN

10 Oct 2025

·

Stayed 3 nights

Especially excellent breakfast!!!

10

Frank

19 Feb 2026

·

Stayed 3 nights

- Room was clean and tidy - Checking in and out was effortless - Health facilities (gym, pool & sauna) were clean and well maintained - Great central location, within walking distance to all the historical attractions, shops, bars and restaurants - The only minor gripe is breakfast didn’t have much variety, and the fry up was a little bit dry, but coffee was good

10

Geir

10 Dec 2023

·

Stayed 3 nights

Flott hotell, sentrumsnært. Store, fine rom med god plass på badet. Sengen var altfor hard for vår smak. Prisen på frokosten står ikke i forhold til det man får, men når det er sagt så er det god orden i spisesalen.

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10

Devika

8 Jan 2024

·

Stayed 4 nights

Great location within easy walking distance to tourist sites. Very warm and helpful staff. Comfortable beds. Great breakfast.

8

Dr. Volkan

9 Jun 2025

·

Stayed 1 night

Preis Leistungsverhältnis beim Frühstück erkennbar, ansonsten überteuert für meinen Geschmack

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10

Kamila

12 Nov 2025

·

Stayed 2 nights

Nice customer service, clean room, good breakfast, and great location

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Month	Average price
January	US$189
February	US$153
March	US$229
April	US$312
May	US$314
June	US$256
July	US$235
August	US$262
September	US$320
October	US$307
November	US$259
December	US$343

Su	Mo	Tu	We	Th	Fr	Sa
				1 $326	2	3
4 $296	5 $396	6 $352	7	8 $425	9 $1,087	10 $249
11 $308	12	13	14 $307	15 $489	16 $436	17 $168
18	19 $604	20 $521	21 $307	22 $212	23 $258	24 $226
25 $181	26 $349	27 $232	28 $227	29 $219	30 $250	31 $250

Hilton Prague Old Town

Prices for Hilton Prague Old Town

Monthly average prices

About this property

Location

Room options

Executive Room, 1 Queen Bed

Suite, 1 King Bed, City View (Governor)

Executive Room, 1 King Bed

Deluxe Room, 1 King Bed

Family Suite, 1 King Bed with Sofa Bed

Twin Room

Suite, 1 King Bed

Executive Twin Room

Executive Suite, 1 King Bed with Sofa Bed

Superior Room, 1 King Bed (With Sofa)

Room, 1 Queen Bed

Deluxe Twin Room

Room, 1 King Bed

Family Room, 1 King Bed (Connecting Rooms)

Guest reviews of Hilton Prague Old Town

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Prague Old Town

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $375	22 $290	23 $374	24 $391	25 $300	26 $250
27 $160	28 $433	29 $541	30 $327