Is parking available at the property?

Self-parking is available on-site for a fee of CZK 1500 per day. Valet parking is also offered at the same rate of CZK 1500 per night. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately CZK 990 per person.

Does the property allow pets?

Pets are allowed at the property for a fee of CZK 1260 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of CZK 2900 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Prague, within a 15-minute walk of Charles Bridge and Prague Castle. It is also 1.1 mi (1.8 km) from Wenceslas Square and 1.3 mi (2.1 km) from Old Town Square. Nearby attractions include Petrin Hill and the Church of Our Lady Victorious, both within 0.3 km.

What are the policies for guests staying with children?

One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CZK 2725 per night. Reservations for rollaway beds are recommended and subject to availability.

Mandarin Oriental, Prague - Luxurious Stay in Czechia

Average nightly price at Mandarin Oriental, Prague by month, last 12 months (USD)
Month	Average price
January	US$415
February	US$374
March	US$391
April	US$541
May	US$563
June	US$479
July	US$445
August	US$465
September	US$692
October	US$687
November	US$494
December	US$560

What guests think

Across reviews, Mandarin Oriental, Prague is praised for warm, attentive staff, a quiet yet central location near Charles Bridge, and spacious, comfortable rooms; several guests also commend the spa and gym, though a few remark on dated decor.

Some reviews cite operational hiccups, including check-in delays, a missed takeaway breakfast box, and a brief baggage wait. Dining is inconsistent: breakfasts range from excellent to underwhelming, dinners receive both praise and criticism, and one review notes no room service and limited Czech dishes. Cleanliness and maintenance are generally strong, with occasional housekeeping lapses reported. Expect a tranquil, service-forward stay with upscale comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews praise the spa and a large, well-equipped gym.

Related guest reviews

10

Daniel

28 Jul 2025

·

Stayed 2 nights

Das Mandarin Oriental ist für mich das beste Hotel in Prag. Die Lage ist zentral und ruhig. Der Service ist sehr gut. Die Zimmer sind optimal geschnitten. Der Spa und der Fitnesscenter sind herausragend! Das Frühstück läßt keine Wünsche offen!

10

Debbie

14 Jul 2025

·

Stayed 4 nights

A really lovely hotel in a great location. Staff extremely friendly and helpful. Room immaculate and opened up onto a small terrace overlooking a beautiful courtyard. Food in both restaurants was excellent. Well equipped large gym. Highly recommend staying at Mandarin Oriental.

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Cleanliness

Often described as very clean and well maintained, though a few guests report housekeeping lapses such as empty toiletries and a spider.

Related guest reviews

10

Debbie

14 Jul 2025

·

Stayed 4 nights

A really lovely hotel in a great location. Staff extremely friendly and helpful. Room immaculate and opened up onto a small terrace overlooking a beautiful courtyard. Food in both restaurants was excellent. Well equipped large gym. Highly recommend staying at Mandarin Oriental.

6

Maggie

7 Jan 2023

·

Stayed 19,363 nights

On the First night of our stay, there was not shampoo to body gel. All the bottles were empty. The second night, we found a big spider in our room. Does not worth to stay there, for the money they charge for 5 star hotel.

10

Jose Moreyra

4 Feb 2026

·

Stayed 3 nights

Otimo hotel. Embora o hotel seja muito bom, com quarto e banheiros amplos e extremamente limpos e confortaveis, o hotel é um pouco caro. Creio que o preco diz muito sobre a localizacao do hotel, que é incrivel

8

Tarek

19 Sept 2024

·

Stayed 2 nights

Friendly staff great location very clean Beautiful city

10

Mark

2 May 2024

·

Stayed 1 night

The staff couldn't have been more solicitous and helpful. The building and the decor are elegant and are impeccably maintained. The neighborhood in Prague - a short walk from the Charles Bridge - is enchanting. My only disappointment is that I had to leave.

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Rooms

Rooms are generally spacious and comfortable, with some featuring terraces or courtyard views; a few guests found the decor dated or bedding quality lacking.

Related guest reviews

10

Kaya

5 Oct 2024

·

Stayed 3 nights

The staff were excellent. Resolved a minor problem impeccably. The room was spacious, and the onsite restaurant is highly recommended.

10

Debbie

14 Jul 2025

·

Stayed 4 nights

A really lovely hotel in a great location. Staff extremely friendly and helpful. Room immaculate and opened up onto a small terrace overlooking a beautiful courtyard. Food in both restaurants was excellent. Well equipped large gym. Highly recommend staying at Mandarin Oriental.

10

Brooke

15 Jul 2024

·

Stayed 2 nights

This property is an excellent location. It’s very small, quiet and quaint. It’s not fancy or totally updated/modern but cozy and sweet enough. Location, location, location!

4

sebastian

13 Jan 2024

·

Stayed 3 nights

By far the worst Mandarin Oriental I have ever stayed. It’s a 5 star hotel with no room service. At nights the receptionist is inside an office, no one to open the door at night and almost every day during the afternoon. The employees are ver kind, but the hotel and services in general are bad. The room are older than the pictures. For me is a premium Holiday Inn

4

PEDRO M P DA S

31 Mar 2024

·

Stayed 3 nights

Decepção completa. Um hotel rudimentar e mal localizado. Arquitetura muito mal resolvida na adaptação de um velho convento. Aquecimento deficiente. Travesseiros e colchões de má qualidade. Notável a má-vontade da equipe em atender as solicitações dos hóspedes. Comida cara e de pouca qualidade. Não merece a bandeira do Mandarim. Nota 4 de 10.

10

Jose Moreyra

4 Feb 2026

·

Stayed 3 nights

Otimo hotel. Embora o hotel seja muito bom, com quarto e banheiros amplos e extremamente limpos e confortaveis, o hotel é um pouco caro. Creio que o preco diz muito sobre a localizacao do hotel, que é incrivel

10

STEVEN

4 Jan 2025

·

Stayed 3 nights

Excellent hotel and the staff are fantastic. The location is great, deluxe rooms are spacious for 3 and the breakfast was delicious.

10

Agostino

7 Mar 2022

·

Stayed 1 night

Stanza da letto e bagno molto ampi, amenities essenziali e non solo, molta cura alle necessità e richieste. Letto king size, naturalmente con un unico materasso.

10

Lars

8 Jul 2025

·

Stayed 3 nights

A beautiful hotel in a quiet location with easy access to the historic center and to many dining and shopping options. Our room was large and comfortable. Service was friendly and helpful. Our only quibble was the breakfast buffet which was not up to the quality of the hotel or the price of the meal.

8

Sina Said

27 Jul 2025

·

Stayed 6 nights

Personalet var meget venlig og imødekommende, men morgenmaden kunne være bedre i for til en femstjernet hotel og det samme kunne nævnes om Interiøret på hotellet, da det var gammelt og lidt nedslidt.

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Service

Frequently praised as warm, attentive, and helpful across departments; some guests report check-in delays, missed commitments, and inconsistent support late at night.

Related guest reviews

10

Kaya

5 Oct 2024

·

Stayed 3 nights

The staff were excellent. Resolved a minor problem impeccably. The room was spacious, and the onsite restaurant is highly recommended.

4

Luis

15 Mar 2024

·

Stayed 3 nights

I had many issues with all staff especially front desk. Our room was delayed after 4:30 ppm we got the room however it wasn't what i expected or paid for. They had to change our room and it took them more than two hours. They gave me a bottle of wine to compensate---didn't drink it! Left it there. The concierge couldn't print an email I needed. Overall, I overpaid for a bad experience-- I'm not a FAN at all.

10

Debbie

14 Jul 2025

·

Stayed 4 nights

A really lovely hotel in a great location. Staff extremely friendly and helpful. Room immaculate and opened up onto a small terrace overlooking a beautiful courtyard. Food in both restaurants was excellent. Well equipped large gym. Highly recommend staying at Mandarin Oriental.

6

Parminder

14 Nov 2025

·

Stayed 3 nights

The Restaurant let us down by delaying our order and keeping us waiting for 40 minutes due to a technical delay in the kitchen. The staff did go into service recovery mode, which was great to see, however it did spoil the whole occasion as I was celebrating my birthday dinner. Also, when arranging an early morning airport transfer, we were promised a food box to take with us at 4 am. Upon checkout, the food box never arrived! Not a major issue, but if you say something, then honour it.

4

sebastian

13 Jan 2024

·

Stayed 3 nights

By far the worst Mandarin Oriental I have ever stayed. It’s a 5 star hotel with no room service. At nights the receptionist is inside an office, no one to open the door at night and almost every day during the afternoon. The employees are ver kind, but the hotel and services in general are bad. The room are older than the pictures. For me is a premium Holiday Inn

10

Katherine

2 Dec 2024

·

Stayed 4 nights

Th staff remembered our names and went above beyond to make or stay memorable!

10

Juan

9 Oct 2024

·

Stayed 3 nights

Excellent hotel close to everything important, Staff diligent and knowledgable , dinner reservations made with ease… special shout out to Oriol, he was the cherry on top

10

Mark

2 May 2024

·

Stayed 1 night

The staff couldn't have been more solicitous and helpful. The building and the decor are elegant and are impeccably maintained. The neighborhood in Prague - a short walk from the Charles Bridge - is enchanting. My only disappointment is that I had to leave.

10

Christopher

27 Sept 2024

·

Stayed 6 nights

Amazing service from all staff! Beautiful hotel in a beautiful area of Prague.

10

Lars

8 Jul 2025

·

Stayed 3 nights

A beautiful hotel in a quiet location with easy access to the historic center and to many dining and shopping options. Our room was large and comfortable. Service was friendly and helpful. Our only quibble was the breakfast buffet which was not up to the quality of the hotel or the price of the meal.

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AI-generated summary based on recent guest reviews

Location

Widely praised as central and quiet with easy access to the historic center and Charles Bridge; a minority felt it was a bit out of the way for their plans.

Related guest reviews

10

Daniel

28 Jul 2025

·

Stayed 2 nights

Das Mandarin Oriental ist für mich das beste Hotel in Prag. Die Lage ist zentral und ruhig. Der Service ist sehr gut. Die Zimmer sind optimal geschnitten. Der Spa und der Fitnesscenter sind herausragend! Das Frühstück läßt keine Wünsche offen!

10

Debbie

14 Jul 2025

·

Stayed 4 nights

A really lovely hotel in a great location. Staff extremely friendly and helpful. Room immaculate and opened up onto a small terrace overlooking a beautiful courtyard. Food in both restaurants was excellent. Well equipped large gym. Highly recommend staying at Mandarin Oriental.

10

Bertrand

29 Oct 2024

·

Stayed 1 night

Beautiful and central

8

Tao

23 Dec 2024

·

Stayed 1 night

What a warm welcome we got from the staff. Everyone was so kind! The only thing that wasn’t perfect was the location for us. It’s a little out of the way from all the things we wanted to see. But will be returning!

10

janine

30 Jul 2025

·

Stayed 1 night

Not far from Charles bridge.

10

Oliver

30 May 2022

·

Stayed 2 nights

Sehr nettes und zuvorkommendes Personal. Tolle Lage.

10

STEVEN

4 Jan 2025

·

Stayed 3 nights

Excellent hotel and the staff are fantastic. The location is great, deluxe rooms are spacious for 3 and the breakfast was delicious.

10

Juan

9 Oct 2024

·

Stayed 3 nights

Excellent hotel close to everything important, Staff diligent and knowledgable , dinner reservations made with ease… special shout out to Oriol, he was the cherry on top

10

Mark

2 May 2024

·

Stayed 1 night

The staff couldn't have been more solicitous and helpful. The building and the decor are elegant and are impeccably maintained. The neighborhood in Prague - a short walk from the Charles Bridge - is enchanting. My only disappointment is that I had to leave.

10

Lars

8 Jul 2025

·

Stayed 3 nights

A beautiful hotel in a quiet location with easy access to the historic center and to many dining and shopping options. Our room was large and comfortable. Service was friendly and helpful. Our only quibble was the breakfast buffet which was not up to the quality of the hotel or the price of the meal.

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Dining

Feedback is mixed: breakfasts range from excellent to underwhelming, restaurants earn both praise and criticism for dinner and speed; one review notes no room service and limited Czech options, and another mentions high prices.

Related guest reviews

10

Kaya

5 Oct 2024

·

Stayed 3 nights

The staff were excellent. Resolved a minor problem impeccably. The room was spacious, and the onsite restaurant is highly recommended.

10

Daniel

28 Jul 2025

·

Stayed 2 nights

Das Mandarin Oriental ist für mich das beste Hotel in Prag. Die Lage ist zentral und ruhig. Der Service ist sehr gut. Die Zimmer sind optimal geschnitten. Der Spa und der Fitnesscenter sind herausragend! Das Frühstück läßt keine Wünsche offen!

10

Debbie

14 Jul 2025

·

Stayed 4 nights

A really lovely hotel in a great location. Staff extremely friendly and helpful. Room immaculate and opened up onto a small terrace overlooking a beautiful courtyard. Food in both restaurants was excellent. Well equipped large gym. Highly recommend staying at Mandarin Oriental.

8

Gail

27 Oct 2025

·

Stayed 3 nights

We had a night dinner when I arrived. It wasn’t good at all

2

RENATA

27 Sept 2023

·

Stayed 1 night

If you are coming to Prague to enjoy czech atmosfere, czech food, czech experience, this hotel is exactly the opposite. Almost no one in the hotel spoke czech language. No traditional czech cuisine.

6

Parminder

14 Nov 2025

·

Stayed 3 nights

The Restaurant let us down by delaying our order and keeping us waiting for 40 minutes due to a technical delay in the kitchen. The staff did go into service recovery mode, which was great to see, however it did spoil the whole occasion as I was celebrating my birthday dinner. Also, when arranging an early morning airport transfer, we were promised a food box to take with us at 4 am. Upon checkout, the food box never arrived! Not a major issue, but if you say something, then honour it.

4

sebastian

13 Jan 2024

·

Stayed 3 nights

By far the worst Mandarin Oriental I have ever stayed. It’s a 5 star hotel with no room service. At nights the receptionist is inside an office, no one to open the door at night and almost every day during the afternoon. The employees are ver kind, but the hotel and services in general are bad. The room are older than the pictures. For me is a premium Holiday Inn

4

PEDRO M P DA S

31 Mar 2024

·

Stayed 3 nights

Decepção completa. Um hotel rudimentar e mal localizado. Arquitetura muito mal resolvida na adaptação de um velho convento. Aquecimento deficiente. Travesseiros e colchões de má qualidade. Notável a má-vontade da equipe em atender as solicitações dos hóspedes. Comida cara e de pouca qualidade. Não merece a bandeira do Mandarim. Nota 4 de 10.

10

STEVEN

4 Jan 2025

·

Stayed 3 nights

Excellent hotel and the staff are fantastic. The location is great, deluxe rooms are spacious for 3 and the breakfast was delicious.

10

Lars

8 Jul 2025

·

Stayed 3 nights

A beautiful hotel in a quiet location with easy access to the historic center and to many dining and shopping options. Our room was large and comfortable. Service was friendly and helpful. Our only quibble was the breakfast buffet which was not up to the quality of the hotel or the price of the meal.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $573
18 $489	19 $490	20 $686	21 $482	22 $543	23 $612	24 $552
25 $543	26 $540	27 $545	28 $461	29 $1,258	30 $816	31 $1,380

Su	Mo	Tu	We	Th	Fr	Sa
1 $490	2 $427	3 $491	4 $1,256	5 $1,825	6 $334	7 $337
8 $329	9 $372	10 $369	11 $325	12 $359	13 $351	14 $356
15 $325	16 $361	17 $368	18 $328	19 $368	20 $367	21 $323
22 $364	23 $369	24 $377	25 $325	26 $442	27 $600	28 $519
29 $341	30 $376

Mandarin Oriental, Prague

Prices for Mandarin Oriental, Prague

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Deluxe Room, 1 King Bed, Garden View

Premier Room, 1 King Bed (Castle View)

Superior Room, 1 Queen Bed

Suite, 1 King Bed (Lazar)

Suite, 2 Bedrooms (Lazar)

Presidential Suite, 1 King Bed

Family Room, Garden View (Deluxe)

Suite, 1 King Bed (Monastery)

Family Room, Terrace (Deluxe)

Deluxe Room, 1 King Bed, Terrace

Suite (Moser Crystal)

Presidential Suite, 2 Bedrooms

Deluxe Suite, 1 King Bed

Junior Suite, 2 Twin Beds

Superior Room, 1 King Bed

Deluxe Twin Room

Deluxe Twin Room, Garden View

Deluxe Room, 1 King Bed

Suite (Heritage)

Guest reviews of Mandarin Oriental, Prague

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mandarin Oriental, Prague

Prices for upcoming dates

Business details