Name: Delta Hotels by Marriott Quebec
Address: 690 boulevard Rene-Levesque Est, Saint-Jean-Baptiste, Québec City, Agglomération de Québec, Canada, Québec City, Capitale-Nationale, CA
Price range: $188–$458 per night
Rating: 7.65

What guests think

At Delta Hotels by Marriott Quebec, guests consistently praise the walkable, central location, while ongoing renovations, confusing multi-elevator routes, and dated areas are common drawbacks, alongside mixed cleanliness, variable room comfort and noise, and facilities intermittently closed or limited.

Many reviews highlight friendly, helpful staff, though check-in and housekeeping can be slow or inconsistent during busy periods. The heated outdoor pool and proximity to the convention centre are positives, but pool hours/closures and paid, separate parking frustrate some. Expect a convenient base with trade-offs tied to renovations and aging rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations affect navigation and elevators, with guests often needing to change lifts; the heated outdoor pool is appreciated but hours can be limited or it may be closed. Parking is paid and operated separately from the hotel, and can be confusing or dirty.

Related guest reviews

6

David

Aug 24, 2025

·

Stayed 3 nights

Delta Quebec City is a tired property in the public areas. We were there for 3 nights during the week and the up escalator was not function so we had to walk up. Lobby on entry level is not great and no one available to help with luggage. Had to take elevator to 3 floor then change elevator to get to rooms

6

Deirdre

Apr 8, 2024

·

Stayed 3 nights

Nice pool, but wished it was open weekdays before 1700hrs. Lovely staff, clean rooms but in need of some small repairs. Overall, a reasonable place to stay with kids. Great location

8

Manon

Aug 13, 2025

·

Stayed 3 nights

Elevators were horrible. too long not enough elevators for this hotel

6

Ebru

Oct 13, 2025

·

Stayed 2 nights

The rooms are worn out but clean. The bed is very comfortable. Room doors are very thin and you hear every other guest walking in the corridors and in front of the elevators. it is highly difficult to sleep without disturbance. Parking garage does not belong to the hotel, it’s a separate company and it is very very dirty. The garage floors are full of piss and the garage smells very ugly.

8

frank james

Oct 2, 2025

·

Stayed 6 nights

Overall very good. Only two areas for improvement. Dinner at the sister Marriot fell short. Pasta was barely warm. Mussels and shrimp were almost microscopic. No garlic, spices, etc. Other shortfall was the heated, outdoor pool hours. Sat. and Sunday OK but M-F only 5PM to 9PM.

6

Jo-Anne

Jun 23, 2024

·

Stayed 1 night

The hotel is under construction. The elevators were slow, noisy and did not always stop level at the floor leaving a ledge to navigate with suitcases. The parking is not managed by the hotel therefore room credits cannot be used for it. The proximity to the old city was a bonus and vary walkable.

10

Michel

Dec 3, 2025

·

Stayed 3 nights

Very nice hotel, comfortable, modern, clean, quiet, and close to shops and restaurants. Exterior heated pool in a winter setting a very nice bonus. Interior parking very handy and safe. Staff was very polite and eager to help. Had dinner at the Bistro restaurant, excellent food, and service. Our stay was for three nights for Christmas shopping and visiting the sights of this beautiful city. Absolutely no regrets! Highly recommend this hotel.

10

Sosy

Jan 7, 2025

·

Stayed 2 nights

We appreciated the outdoor heated pool and the location was amazing.

8

Steven

Jan 6, 2025

·

Stayed 3 nights

The hotel staff were very accommodating and helpful. The business center computer/printing process was not great. Very unusual hotel layout. Very clean. Heat in hallway was excessive. Outdoor winter pool was fun. Would definitely stay there again.

6

Sharon

Nov 23, 2025

·

Stayed 2 nights

Pools was nice, but so small and the towels were not available, very frustrating

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Cleanliness

Feedback is mixed: many found rooms clean, but others reported dirty or worn carpets, dust, odors, and occasional maintenance oversights.

Related guest reviews

6

SANDRA

Oct 26, 2025

·

Stayed 3 nights

Decent room, not the cleanest but ok. Very poor lighting, no fridge.

4

Danny

Jun 29, 2025

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Stayed 1 night

La propreté de la salle de bain était désastreuse, moisissure au plafond, et sur les joints du bain, la toilette n'était pas propre et le tapis de la chambre était sale.

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4

Brenda

Oct 20, 2024

·

Stayed 2 nights

The room had not been properly cleaned. There was hair in the bathroom behind the door. Two dental flossers were on the floor near the bed from a previous guest.

10

Michel

Dec 3, 2025

·

Stayed 3 nights

Very nice hotel, comfortable, modern, clean, quiet, and close to shops and restaurants. Exterior heated pool in a winter setting a very nice bonus. Interior parking very handy and safe. Staff was very polite and eager to help. Had dinner at the Bistro restaurant, excellent food, and service. Our stay was for three nights for Christmas shopping and visiting the sights of this beautiful city. Absolutely no regrets! Highly recommend this hotel.

8

David

Aug 23, 2025

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Stayed 3 nights

The carpeting in our room was badly worn and fraying at the doorway and looked somewhat dirty. Definitely time for replacement. The room was nice, but not very quiet. Road noise was very loud in the room and you could here conversations from out on the street.

6

Stéphanie

Mar 17, 2024

·

Stayed 2 nights

L’emplacement de l’hôtel est excellent et facile d’accès. Le stationnement sous terrain est très pratique. Les lits de la chambre étaient confortable et la télé de bonne dimension. La piscine extérieure accessible meme en hiver est vraiment un gros plus de l’hôtel. Par contre, pas de toilettes ni de vestiaires disponibles pour se changer. L’hôtel est en construction mais ce n’est pas très dérangeant en tant que tel. Les points négatifs du séjour sont au niveau de la propreté de la chambre. Il y a avait pas mal de poussière et une odeur désagréable dans la chambre (probablement du au tapis). Dans les couloirs aussi le tapis n’était pas super propre.

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4

Donna

May 13, 2025

·

Stayed 1 night

The first they gave me was full of dust , on table , phone , everything ! The TV did not work and a hair in the bed . They then assigned me an upgrade room where the USB outlet didn’t work , my only option was a bath as the shower did not work and bathroom plug ( for hairdryer ) broken . No other mirror in the room . It was pathetic.

8

May

Dec 28, 2025

·

Stayed 3 nights

Clean room, good staff, convenient location

4

Julie

Nov 4, 2025

·

Stayed 4 nights

Room was worn down and didn’t seem very clean.

2

Holly

Aug 10, 2025

·

Stayed 1 night

Filthy

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Rooms

Rooms are frequently described as dated with soft or worn mattresses, poor soundproofing, and uneven lighting; some renovated or spacious rooms and good views are noted. Amenities can vary, with reports of missing safes or fridges in some rooms.

Related guest reviews

10

Eugene

Sep 21, 2025

·

Stayed 1 night

Nice size rooms

4

Angelina

Oct 9, 2023

·

Stayed 2 nights

The room above me were having a party and kept me awake from midnight to 3 am. They need better sound proofing.

6

Ebru

Oct 13, 2025

·

Stayed 2 nights

The rooms are worn out but clean. The bed is very comfortable. Room doors are very thin and you hear every other guest walking in the corridors and in front of the elevators. it is highly difficult to sleep without disturbance. Parking garage does not belong to the hotel, it’s a separate company and it is very very dirty. The garage floors are full of piss and the garage smells very ugly.

6

SANDRA

Oct 26, 2025

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Stayed 3 nights

Decent room, not the cleanest but ok. Very poor lighting, no fridge.

6

Amine

Aug 4, 2025

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Stayed 1 night

Location of the hotel is amazing, however for the price of the room, its a pretty average hotel. Rooms look a little dated, theres not much in the room, a small bar of soap and the tiniest of hand lotion. The bathroom has barely any light, and had mismatched light bulb. I don't know overall, for the price... not sure i'd revisit.

10

Monica

Aug 18, 2025

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Stayed 2 nights

The room was clean, and the view was great. There is a restaurant on site that has yummy breakfast. We opted for a la carte as we dont eat non halal meat. One meal was good for 2 people. These are large portions. The location is within 15 min walk of Chateau Frontenac. Lots of up and downhill, but very safe.

10

Michel

Dec 3, 2025

·

Stayed 3 nights

Very nice hotel, comfortable, modern, clean, quiet, and close to shops and restaurants. Exterior heated pool in a winter setting a very nice bonus. Interior parking very handy and safe. Staff was very polite and eager to help. Had dinner at the Bistro restaurant, excellent food, and service. Our stay was for three nights for Christmas shopping and visiting the sights of this beautiful city. Absolutely no regrets! Highly recommend this hotel.

8

David

Aug 23, 2025

·

Stayed 3 nights

The carpeting in our room was badly worn and fraying at the doorway and looked somewhat dirty. Definitely time for replacement. The room was nice, but not very quiet. Road noise was very loud in the room and you could here conversations from out on the street.

6

Kathleen

Jan 27, 2024

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Stayed 1 night

We booked a room for one night and wanted something comfortable. The room had a great view and once we turned up the heat, it was comfortable. The bed, however, was just okay. The mattress was too firm and there weren’t enough blankets. The worst though was the shower. We had a trickle of water from the shower head and the rest came through the bathtub faucet. The other problem was that the lightbulb in the door entrance was burnt out. Even with the other lights on and the curtains open, we had a hard time finding our boots and the key. Frankly, I was disappointed. We mentioned all of this to the receptionist at the front desk. She was very polite but by then we were checking out so it was too late for her to do anything to help us.

10

Hasina

Aug 23, 2025

·

Stayed 2 nights

Clean specious room

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Service

Staff are widely described as friendly and helpful, with prompt problem-solving at times; however, check-in delays, understaffing, and lapses in housekeeping or communication recur in several reviews.

Related guest reviews

10

michelle

Aug 27, 2024

·

Stayed 4 nights

Front desk staff was friendly and quick. We had an issue with the AC in our room, and when we brought it up we were offered to either have a tech look at it (and she said it could be a little bit), or to move us to another room. We opted to move, and it was seamless. The pool area was clean and a nice place to sit outside to read and relax. There was a DJ playing music on Saturday and Friday night in the upstairs lobby which we thought made a nice atmosphere. Parking garage was convenient, and the location of the hotel is easy to get to, and is less than a 10min walk from Olde City. Next door to the convention center and public transportation. We would definitely stay again!

10

John

Sep 3, 2024

·

Stayed 2 nights

It was convenient and the front desk people were very helpful with check in, directions and things to see in Quebec and Old Quebec as well as surrounding area. They also spokes perfectly good English which was nice.

2

XingYu

Aug 5, 2025

·

Stayed 3 nights

Waited over 5 hours in lobby for check-in, during the wait time no one really cares about client experience. Eventually got room after midnight, but bathroom sink is broken, too tired to ask people to fix. Called front desk next morning, no one picked up the phone, next time called put me on hold for more than 30mins. No service at all, the worst delta I ever stayed at. A/C set to 20 degree but room temperature always @ 26 degree. Called front line to report issue, no one came even after we checked out. Do Not book this hotel! Not recommended for anyone wants to travelling to old Quebec. Even motel service is better than this!!!

2

Boulangerie

Oct 12, 2025

·

Stayed 1 night

Pour la première fois de ma vie, ma réservation n'a pas été honoré. Pas de chambre pour nous à notre arrivé vers 21h30. Ils ont tenté de nous relocaliser dans un autre hôtel vraiment moins bien mais aucune confirmation du Travelodge après 45 minutes d'attente. On nous a demandé de nous rendre au Travelodge et de dire que le Delta nous envoyait. Arriver au Travelodge nous avions des doutes sur la qualité de l'hôtel. Nous avons donc repris la route pour 3h et nous sommes retournés chez nous. Très déçu pour l'anniversaire de mon épouse. Le personnel a été courtois et ils ont fait des efforts mais la déception demeure. J'avais même pris la peine d'appeler en après-midi pour être sûr que j'aurai une chambre.

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10

Michel

Dec 3, 2025

·

Stayed 3 nights

Very nice hotel, comfortable, modern, clean, quiet, and close to shops and restaurants. Exterior heated pool in a winter setting a very nice bonus. Interior parking very handy and safe. Staff was very polite and eager to help. Had dinner at the Bistro restaurant, excellent food, and service. Our stay was for three nights for Christmas shopping and visiting the sights of this beautiful city. Absolutely no regrets! Highly recommend this hotel.

10

Mark

Dec 9, 2025

·

Stayed 3 nights

Friendly staff

8

Chunying

Aug 27, 2025

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Stayed 3 nights

My daughter and I had a pleasant stay in this lovely hotel. Everything is in walking distance. The hotel room is quiet, clean and cozy. The staff is friendly and helpful.

2

Rosalee

Jan 4, 2026

·

Stayed 5 nights

Our stay was terrible. We drove about 15 hours to Quebec for this family vacation and were looking forward to our stay at the Delta Hotel (which we reserved because it was listed as pet-friendly and we were bringing our small dog and cat with us). At check-in, the person checking us in was rude and not helpful. First, our cards were all declining, prompting us to call our bank. We were told by the bank that they were not blocking any transactions and that we should be good to go. When we explained this to the lady at check-in, she just looked at us and said it was "NOT THEIR MACHINE BECAUSE SHE HAD BEEN CHECKING PEOPLE ALL DAY" (caps to reflect tone). We asked her kindly to try a different machine, as we were at a loss, having used our cards all day without trouble. She tried something else, and guess what? It worked! :-/ No apologies, but at least it worked. After checking us in, she noted that animals cannot be left alone in the room at any point. That threw a curveball at us, since the weather in Quebec was pretty cold, and we were carrying our dog and cat all over town while exploring. As we walked to our room, we noticed the hotel was FILTHY. Not only were the lobby and elevators disgustingly filthy, but our room was disgusting. We've never experienced anything like it. My family and I ended up leaving the hotel after ONE night and booking somewhere else. If I could give this place a -10 rating, I would.

10

Joanne

Sep 4, 2024

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Stayed 1 night

Staff was super friendly and knowledgeable with all of my many questions! The amenities are great and the experience was phenomenal.

10

Andjela

Sep 10, 2025

·

Stayed 3 nights

It was close to town without the noise. Really friendly staff. Very helpful!

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Location

Consistently praised central setting, walkable to Old Quebec, restaurants, and the convention centre.

Related guest reviews

8

Arthur

Aug 18, 2025

·

Stayed 2 nights

Great location.

10

Myrelle

Aug 16, 2025

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Stayed 2 nights

Proximity to old Quebec attractions and restos! Loved it,,

8

Christopher

Apr 14, 2025

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Stayed 3 nights

Very nice property near old town Quebec.

10

Darlene

Sep 1, 2025

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Stayed 1 night

Perfect area Close The old city

10

Julien

Dec 25, 2025

·

Stayed 1 night

Bonne prestation globale. Hôtel très bien placé.

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10

Megan

Dec 21, 2025

·

Stayed 3 nights

Great location!

10

David Martin

Sep 11, 2025

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Stayed 3 nights

We like that it is close to the old Quebec City and walking distance to restaurants near by, as well as, the Quebec Parliament and battlefields. Hotel is clean and friendly staff. Will be back again.

10

Martin

Feb 2, 2024

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Stayed 2 nights

Well located in Quebec city.

10

Nabiha Irfan

Aug 4, 2025

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Stayed 3 nights

Comfortable stay and conveniently located to get around to major sites on foot.

10

Cynthia L

Aug 17, 2025

·

Stayed 3 nights

Great location to restaurants and sites.

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Dining

On-site dining draws mixed reviews: some enjoyed the bistro and breakfast, while others found the buffet overpriced or low quality and service understaffed. Limited bar options and specific dietary gaps were also noted.

Related guest reviews

8

Michelle

Aug 5, 2025

·

Stayed 2 nights

Very comfortable bed/room. Breakfast buffet was very good.

10

Rahila

Nov 5, 2025

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Stayed 1 night

Missed halal good options and/or sea food at breakfast. Allergic to egg and wheat.

8

Hugh

Oct 19, 2024

·

Stayed 2 nights

They had no Bacardi in bar ☹️☹️

6

Linda

Aug 24, 2023

·

Stayed 2 nights

Overall not bad Upgrades going on so there should have been some discounts Felt safe there though - except in shower . Seniors need lots of grab bars AND at least some tub grips to keep us from slipping in tub Breakfast was so overpriced As far as convenience - it was well located to all that We wanted to attend Wish there was a better restaurant on site and a better breakfast venue

2

Joseph Howard

Oct 4, 2025

·

Stayed 3 nights

Not sure why Marriott put its name on this hotel. On the good side, the gentleman who checked me in at 11pm last night was very nice and helpful. It went downhill from there. I wanted a room with a comfortable bed and an in room safe. The room I booked was not available, so he apparently moved me to a larger room after checking to see if one was ready. What I got is a very large room with a lumpy king size mattress which would only be appropriate in a tenderloin flophouse. It is definitely not the Marriott Matress I’m used to. The room has a huge floor area covered in a worn, dirty and stained carpet. The bathroom door squeaks loudly from all 3 hinges; the toilet seat is not properly attached to the toilet and the toilet paper holder is hanging at a sad angle. A large tile piece is missing in the bathroom. Debris that was on the 5th floor area leading to rooms at midnight last night is still on the floor at 10pm tonight. The 5th floor common area carpet is threadbare in places and obviously not clean. And of course, the advertised in room safe is not present in all rooms and not in mine. The $28 breakfast buffet is bare minimum and the meager amount of bacon was gone by 9:30. Breakfast supposedly runs until 10:30 At $300+ a night, I feel like Marriott has scrolled SUCKER in big letters on my forehead. I love my first visit to Quebec City but I recommend you avoid this hotel at all cost.

10

Michel

Dec 3, 2025

·

Stayed 3 nights

Very nice hotel, comfortable, modern, clean, quiet, and close to shops and restaurants. Exterior heated pool in a winter setting a very nice bonus. Interior parking very handy and safe. Staff was very polite and eager to help. Had dinner at the Bistro restaurant, excellent food, and service. Our stay was for three nights for Christmas shopping and visiting the sights of this beautiful city. Absolutely no regrets! Highly recommend this hotel.

8

Genevieve

Dec 17, 2023

·

Stayed 1 night

J’ai aimé le confort du lit, l’emplacement, proche du vieux QC, la piscine extérieure super chauffée en hiver, le buffet déjeuner (non inclus mais cher).

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8

DANIEL

Jan 10, 2026

·

Stayed 8 nights

Room was in good shape, restaurant food was really good

8

Elaine

Aug 8, 2023

·

Stayed 2 nights

Good location. Close to old city and dining. Room was clean and comfortable but could have used an update. Staff at reception were friendly and efficient. Easy parking.Buffet breakfast was good. Construction at entrance not an issue.

8

Margaret

Feb 17, 2025

·

Stayed 2 nights

Staff for welcome were great and accommodating. Food at the bistro restaurant was not fantastic and it was understaffed causing service problems. Not impressed on that side.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$143
February	$175
March	$143
April	$177
May	$225
June	$231
July	$224
August	$236
September	$258
October	$261
November	$189
December	$193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $395	2 $356	3
4	5	6	7 $305	8 $249	9 $265	10 $365
11 $223	12 $230	13	14	15	16 $314	17 $314
18 $348	19	20	21 $372	22 $206	23 $289	24 $251
25 $204	26 $204	27 $249	28 $245	29 $225	30 $190	31 $188

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $388	18 $399	19 $355
20 $205	21	22 $417	23 $414	24	25 $406	26 $373
27 $373	28 $458	29 $301	30

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 2 Double Beds

Premium Room, 1 Queen Bed

Room, 2 Double Beds

Deluxe Room, 1 Queen Bed

Premium Room, 2 Queen Beds

Premium Room, 1 King Bed

Room, 2 Queen Beds

Junior Suite, 1 Bedroom

Room, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Delta Hotels by Marriott Quebec

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