Is parking available at the property?

Yes, free self-parking is available onsite. The parking is on-site and limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately NZD 45 for adults and NZD 22 for children.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property has limited wheelchair accessibility, including accessible public areas and facilities. Guests are encouraged to contact the property for specific accessibility needs.

Where is the property located in relation to key landmarks?

The property is located in Queenstown (Fernhill), within a 5-minute drive of TSS Earnslaw Steamship and Skyline Queenstown. It is approximately 2.3 miles from Queenstown Gardens and 3.3 miles from Ben Lomond Track.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 14 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available upon advance request. Guests must contact the property in advance to reserve cribs or infant beds.

Kamana Lakehouse - Stunning Views in Queenstown

What guests think

At Kamana Lakehouse, travellers frequently praise the sweeping lake and mountain views, warm and helpful staff, clean comfortable rooms, and the popular Nest restaurant and soaking tubs, while noting recurring drawbacks like adjacent construction, limited on-site parking, and higher prices.

Several guests found rooms smaller than expected or facing the carpark, and some buildings feel more like a motel layout. The hillside location offers easy bus or short drive access to town, but walking can be lengthy, and restaurant or soak sessions often require advance booking. Service is widely described as friendly, with occasional lapses or missed VIP benefits. Expect a comfortable stay with standout dining and wellness, balanced by access and availability trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The soaking tubs are a highlight, but sessions often require advance booking and nearby construction can reduce the ambience; parking is free yet limited and harder to secure late at night. Some guests also noted no gym and occasional spa fees or rules.

Related guest reviews

10

Zin Ko

Jan 28, 2025

·

Stayed 2 nights

Convenient location close to city center. Better location if you’re bringing car though, there’s onsite parking. Also has hot tub that you can book.

10

Timothy

Dec 18, 2024

·

Stayed 3 nights

Property was clean well-maintained and staff were friendly. The construction outside was unfortunate during the soak. Parking was also difficult at times. The room was beautiful and had many new amenities would highly recommend.

10

Alexandra

Jan 31, 2025

·

Stayed 1 night

Friendly welcome from reception staff. Very helpful. Room was good size and had everything that you required. Exceptional view. Restaurant was fully booked so recommend that you book in advance. However we were accommodated in the bar lounge. Good choice of wine and bar snacks that sufficed as an evening meal. Comfortable bed. Rainfall shower with lovely toiletries. Again book the hot soak tubs in advance. Restaurant for breakfast was delicious and again great service.

6

Zaime

Jan 13, 2023

·

For the price paid, the experience was disappointing. Have to say, the hotel is way overpriced for what they offer. No regular amenities (gym etc). Charges $100 extra for 30min spa use. However, the staff are very friendly.

8

Guy

Jul 23, 2025

·

Stayed 4 nights

Kamana is very nice however after a long day out it was impossible to find a carpark. The parking needs to be dedicated to paying guests.

6

Lauren

Aug 12, 2025

·

Stayed 5 nights

MOST rooms face the carpark. No view. Best in best dressed for car parking. Breakfast is good, however limited. Need more standard included options. You can't eat food anywhere else but your room. The images on the website are restaurant only. Whilst the free spa was appreciated it is heavily impacted by the full construction site 2m in front of it. Such a shame. Overpriced overall for what you get.

10

Joyce Anne

Nov 14, 2025

·

Stayed 6 nights

Our stay at Kamana Lakehouse was truly exceptional from start to finish. The staff were incredibly warm, friendly, and accommodating, always making sure we had everything we needed. Their genuine hospitality made the experience even more memorable. We absolutely loved the complimentary hot tub—the perfect spot to unwind while taking in the beautiful surroundings. It was such a relaxing highlight of our stay. Breakfast was another standout. The variety and quality of the breakfast options were fantastic, with delicious choices that catered to different tastes. It was a wonderful way to start each day. Overall, our experience at Kamana Lakehouse was nothing short of wonderful. From the comfort of the accommodation to the exceptional service, everything exceeded our expectations. We would definitely recommend this place to anyone visiting Queenstown, and we’d be happy to return again.

10

Darcy-Lee

Nov 12, 2025

·

Stayed 3 nights

From start to finish the stay was amazing. The spa bath experience was great, daily breakfast was delicious and we had a lovely experience at Nest for dinner one evening. Views gorgeous 10/10

8

Luke

Aug 17, 2024

·

Stayed 6 nights

Nice clean property. Friendly staff and great amenities. There is construction going on out the back which was annoying when trying to enjoy the soak spa. The construction could also be heard during business hours from the room. Plenty of car spaces but can be hard to get parking if arriving back later at night. Over all a nice property with amazing views and helpful staff.

6

Nicholas

Nov 8, 2025

·

Stayed 4 nights

More of an upmarket motel. The listing pictures were generous to say the least. Our room had a view of the carpark and a construction site which wasn’t disclosed before booking. The breakfast was ruinously expensive for a small selection of mediocre à la carte dishes, trying to charge me an extra $7 for a cup to take my coffee away with was the final straw. The “lakeside” bath was right next to the construction site and not relaxing at all. Don’t get me wrong, the place is fine and not terrible value for Queenstown but we left disappointed

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AI-generated summary based on recent guest reviews

Cleanliness

Clean, well-kept rooms are frequently praised, though a minority noted dust, worn furnishings, or maintenance/servicing lapses.

Related guest reviews

8

Jennifer

Nov 15, 2025

·

Stayed 4 nights

Room was clean and comfortable

10

Jarrod

Aug 14, 2025

·

Stayed 7 nights

Friendly, clean and comfortable

10

Daniel

Dec 19, 2025

·

Stayed 3 nights

Clean room, excellet staff, good amenities

10

Paul

Feb 1, 2026

·

Stayed 2 nights

Great view from the restaurant, very clean rooms and competent staff

10

Rebecca

Dec 9, 2024

·

Stayed 3 nights

Rooms were fresh, very clean and well appointed. Dinner/breakfast at restaurant were excellent

4

Louis

Jan 30, 2026

·

Stayed 1 night

Dirty room, especially bathroom. Also poorly maintained (coat hangers broken for instance). Most rooms are essentially motel rooms, facing a parking lot, with strong noise from the road right behind.

10

Kevin

Dec 14, 2024

·

Stayed 2 nights

Clean and modern rooms. Loved the ability to cast video from smartphone to the television. View from the lounge can’t be beat!

10

May

Feb 16, 2023

·

Stayed 3 nights

My partner and I absolutely loved Kamana Lakehouse. It was very clean, well maintained and the staff were all very friendly. Easily the best stay we had in NZ despite us traveling from Christchurch all the way to Queenstown. The ambience of the hotel made us feel very comfortable.

10

Deb

May 1, 2024

·

Stayed 2 nights

The rooms are getting a bit shabby the walls need a paint & the carpets need shampooing, overall very comfortable a bit over priced. A nice quiet area to stay, a bit out of the main CBD. The restaurant was fabulous, great staff

10

Montana

Jan 25, 2026

·

Stayed 3 nights

The restaurant was amazing. Staff were very friendly. Clean rooms and spacious.

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AI-generated summary based on recent guest reviews

Rooms

Generally comfortable with plush beds and modern touches, but sizes and outlooks vary—many standard rooms face the carpark, some feel small or motel-like, and a few report road noise or limited amenities (e.g., no microwave/toaster).

Related guest reviews

6

Matthew

Aug 10, 2025

·

Stayed 5 nights

Beds were comfy but what hotel doesn’t have a microwave, toaster or fridge in its room when you pay that money

8

Guy

Sep 6, 2025

·

Stayed 2 nights

The staff were excellent and an impressive lobby / restaurant area, however the room was small and certainly appeared a lot larger in the listing. Also, an enormous sprawling construction site in front of the property should be mentioned out of courtesy.

10

Maggie

Dec 17, 2022

·

Stayed 19,341 nights

Great views! Very comfortable beds and very clean.

6

Lauren

Aug 12, 2025

·

Stayed 5 nights

MOST rooms face the carpark. No view. Best in best dressed for car parking. Breakfast is good, however limited. Need more standard included options. You can't eat food anywhere else but your room. The images on the website are restaurant only. Whilst the free spa was appreciated it is heavily impacted by the full construction site 2m in front of it. Such a shame. Overpriced overall for what you get.

10

Christophe

Feb 2, 2025

·

Stayed 1 night

Great place and beautiful view. The soundproofing was great which is necessary as the car park is just outside.

10

Anthony

Sep 18, 2025

·

Stayed 5 nights

Great hotel - awesome amenities and amazing staff. Big rooms and plenty of space. We didn’t have a great view (mostly neighbouring rooms and apartments) but we could see the mountains from the balcony. Although the bus stop is only 50m away, I wouldn’t want to be staying here if I didn’t have a car - it’s too far to walk to the main part of town if you like that kind of thing. We didn’t have a problem with this - had a car and happy to drive. Probably the post comfortable bed and pillows I have experienced in a hotel!! There was renovations occurring while we were there but have very little impact on our stay

8

Janine

Sep 18, 2025

·

Stayed 6 nights

Great views. Clean. Good service. A bit disapointing that the rooms were away from the hotel itself which didn't seem the case when we booked. Otherwise a good stay and great value.

4

Louis

Jan 30, 2026

·

Stayed 1 night

Dirty room, especially bathroom. Also poorly maintained (coat hangers broken for instance). Most rooms are essentially motel rooms, facing a parking lot, with strong noise from the road right behind.

10

Demi

Aug 9, 2025

·

Stayed 4 nights

One of the best stays I’ve ever had. On arrival we were greeted by lovely staff, who couldn’t do enough for us during our whole stay. The view from the room was breathtaking. The rooms themselves are large and have all the facilities required. We prepaid for breakfast and are so glad we did, absolutely delicious. Our only regret is not staying for longer. We cannot wait to return! Worth every penny.

2

Suchit

Feb 6, 2026

·

Stayed 4 nights

Romme as to small

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Service

Widely described as friendly, welcoming, and helpful, with many standout interactions; occasional issues include brusque front-desk moments, missed VIP benefits, or slow resolution.

Related guest reviews

10

Jasleen

Jun 22, 2025

·

Stayed 2 nights

Friendly and helpful staff, great service and excellent experience staying at the hotel.

10

Janica

Sep 24, 2025

·

Stayed 4 nights

My stay at Kamana Lakehouse was great! It had great dining options, easy parking, and a convenient location close to Queenstown while still being quiet. The staff were all very friendly and helpful. A very comfortable and hassle-free experience

8

Jason

Jun 22, 2025

·

Stayed 3 nights

Overall the rooms were well appointed, very clean, and up to date. No major issues at all. The hotel being outside of the cbd was a double edged sword - no easy walk to restaurants, but also much calmer and relaxed. It may have been onboarding/training during low season, but there were occasional staff struggles with routine requests. Dramatic mix between very good staff, very new staff, and staff that were posturing.

6

Paul

Feb 4, 2026

·

Stayed 1 night

This was the second stay after 5 days away. The staff (a man) at the check in counter never mentioned the hotel.com VIP access and the $65 hotel credit. Was like pulling teeth when asked about late checkout.

10

Joyce Anne

Nov 14, 2025

·

Stayed 6 nights

Our stay at Kamana Lakehouse was truly exceptional from start to finish. The staff were incredibly warm, friendly, and accommodating, always making sure we had everything we needed. Their genuine hospitality made the experience even more memorable. We absolutely loved the complimentary hot tub—the perfect spot to unwind while taking in the beautiful surroundings. It was such a relaxing highlight of our stay. Breakfast was another standout. The variety and quality of the breakfast options were fantastic, with delicious choices that catered to different tastes. It was a wonderful way to start each day. Overall, our experience at Kamana Lakehouse was nothing short of wonderful. From the comfort of the accommodation to the exceptional service, everything exceeded our expectations. We would definitely recommend this place to anyone visiting Queenstown, and we’d be happy to return again.

10

Michael

Oct 12, 2025

·

Stayed 1 night

The staff was amazing and super friendly, particularly Jamie at the front desk and the breakfast wait staff. We highly recommend this hotel!!

10

Abi

Oct 21, 2025

·

Stayed 4 nights

Everything perfect! Staff service was excellent 10/10.

4

Elle

Jan 11, 2026

·

Stayed 1 night

After staying, certainly agree with other reviews stating this is not as presented online and wildly overpriced. The pictures are very misleading, the staff is not professional, parking is not guaranteed and when we arrived our room’s AC must have been left off for the day. It took hours for the temperature to be comfortable and we had to keep the room door and sliding door open for two hours. I recommend staying elsewhere.

6

Joo Ri

Apr 24, 2025

·

Stayed 1 night

Average experience. The front desk was not friendly or helpful when needed. I won’t be coming back to this hotel or recommending to anyone for their service. On the other hand the restaurant has a nice view (but small area) the staff were caring and nice. The rooms were clean and comfortable but the view we had was the parking lot… Also there is a construction going on right on the hotel site.

6

Ian Gordon

Mar 7, 2025

·

Stayed 1 night

We were very friendly with the reception staff and yet they gave us a room with a bad plumbing smell that they had tried to disguise (my wife worked in the hotel business) We asked to be moved and this was done in 10 minutes. De Gustation dinner was amazing as is the view from the restaurant. Our overall impression is that the staff were not empowered by the manager to respond to customer requests without referring to management. At breakfast the waiter said he was “going to check if we were entitled to breakfast” This is not what you expect in a hotel where you are spending over $500 USD.

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AI-generated summary based on recent guest reviews

Location

Hillside setting with big views, a short drive to central Queenstown and a handy bus stop; quieter than downtown but less walkable, so a car helps.

Related guest reviews

10

Nikhil

Feb 13, 2025

·

Stayed 2 nights

Great views. Right on the bus line. Room was terrific

10

Zin Ko

Jan 28, 2025

·

Stayed 2 nights

Convenient location close to city center. Better location if you’re bringing car though, there’s onsite parking. Also has hot tub that you can book.

10

Eneida

Nov 10, 2024

·

Stayed 4 nights

The hotel has beautiful views to the Remarkables and it is well located despite the fact that one has to walk up the Fernill Road to get there. There are beautiful hiking trails nearby and the hotel provides hot bath soaks that are relaxing and soothing. The staff at the hotel went further mile to help in whatever was needed. The food is the hotel restaurant is delicious and well prepared, although I found that the breakfast included was A La Carte and the food offering was limited. The hotel is close to a convenience store and two small restaurants (Fish & Chips shop and the Lokal Bar & Restaurant). I recommend staying there.

10

Sima

Apr 30, 2025

·

Stayed 4 nights

Beautiful views and clean modern rooms but limited dining options and not walkable to downtown.

10

Janica

Sep 24, 2025

·

Stayed 4 nights

My stay at Kamana Lakehouse was great! It had great dining options, easy parking, and a convenient location close to Queenstown while still being quiet. The staff were all very friendly and helpful. A very comfortable and hassle-free experience

10

Carollyne van

Jul 5, 2024

·

Stayed 5 nights

Stayed here 5 nights. Very comfy beds inclusive of pillow choices. A stunning scenic walk 25-30min to Queenstown centre. Dining area has incredible views of the Remarkables and lake.

10

ANDREW

Dec 1, 2025

·

Stayed 4 nights

Wonderful hotel, with some quirks. We couldn’t get a room with a view so our room view was the parking lot only which was a bit disappointing. The room itself was very nice and big though. The restaurant and bar are very cozy and have a great view, but the restaurant is very difficult to get into. We were only able to eat there once for dinner but it was fantastic. The area around the hotel is convenient as well with a little shop and a few other restaurants and only a few minutes drive from Queenstown.

10

Anthony

Sep 18, 2025

·

Stayed 5 nights

Great hotel - awesome amenities and amazing staff. Big rooms and plenty of space. We didn’t have a great view (mostly neighbouring rooms and apartments) but we could see the mountains from the balcony. Although the bus stop is only 50m away, I wouldn’t want to be staying here if I didn’t have a car - it’s too far to walk to the main part of town if you like that kind of thing. We didn’t have a problem with this - had a car and happy to drive. Probably the post comfortable bed and pillows I have experienced in a hotel!! There was renovations occurring while we were there but have very little impact on our stay

8

Ivan

Nov 23, 2023

·

Be aware that the property is not on the lake. It is on the hill with beautiful views of the lake. It is 30 minutes walk from downtown. The restaurant was a bit pricey but the food was superb.

10

Tim

Jul 30, 2025

·

Stayed 2 nights

Great hotel and easy location

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Dining

Nest is frequently praised for tasty breakfasts and dinners with superb views, though reservations can be hard to secure and prices are high; a few reviews found options limited or experiences inconsistent.

Related guest reviews

10

Madeleine

Nov 17, 2025

·

Stayed 2 nights

Excellent hotel with friendly staff, fantastic room and nice restaurant.

6

Maximino

Nov 26, 2025

·

Stayed 4 nights

Overall, the room was comfortable, the service was very friendly, and breakfast was nice. However, I was a bit disappointed to find that there is a construction site adjacent to the property, which significantly affects the views—both from the common dining areas and from the Soak House. Since the scenery is one of the highlights of the hotel, it was unfortunate that the construction blocked what would otherwise be a beautiful and relaxing outlook. I noticed that there is no mention of this construction on Hotels.com at the time of booking, nor have the photos been updated to reflect the current situation. Including this information would help future guests make an informed decision and manage expectations more accurately. However, the manager addressed my concerns and offered us one day breakfast.

10

Alexandra

Jan 31, 2025

·

Stayed 1 night

Friendly welcome from reception staff. Very helpful. Room was good size and had everything that you required. Exceptional view. Restaurant was fully booked so recommend that you book in advance. However we were accommodated in the bar lounge. Good choice of wine and bar snacks that sufficed as an evening meal. Comfortable bed. Rainfall shower with lovely toiletries. Again book the hot soak tubs in advance. Restaurant for breakfast was delicious and again great service.

2

Kevin

Jan 26, 2023

·

Stayed 1 night

Couldnt get dinner in restaurant as was booked out to public. We paid $330 a room.

6

Shabnum

Sep 22, 2024

·

Stayed 3 nights

The actual stay at Kamana was good, and the view is amazing but just note they are doing construction right now so it blocks your view. Everything was okay with my stay and the Kamana soak was also amazing, although we had food poisoning from the food. We hadn’t ate anywhere else other then from there restaurant and we had food poisoning, non-stop for 3 days , which was how long we stayed there. And to note their food is very expensive as well, they sell very small portions of meals , which is not worth the price. Also to note the menu doesn’t even have pizza or any comfort food options, which limits your options. And finally, i let the staff know about the situation of food poisoning and they said they would take off the food amount that was charged, although they called and claimed they accidentally charged it. Although the stay was nice and the room was particularly okay but do not recommend for big families, (as the room is a bit small then advertised), and they do not provide enough toilet paper nor water . Other then that, if you are looking for somewhere to stay with a nice view then kāmana is great but i do not recommend eating any food from there, the staff were also helpful and nice.

8

Valerie

Dec 2, 2023

·

Stayed 4 nights

The hotel was lovely and it’s breakfasts were excellent. Our only complaint is the limited, tight parking.

10

ANDREW

Dec 1, 2025

·

Stayed 4 nights

Wonderful hotel, with some quirks. We couldn’t get a room with a view so our room view was the parking lot only which was a bit disappointing. The room itself was very nice and big though. The restaurant and bar are very cozy and have a great view, but the restaurant is very difficult to get into. We were only able to eat there once for dinner but it was fantastic. The area around the hotel is convenient as well with a little shop and a few other restaurants and only a few minutes drive from Queenstown.

10

Rebecca

Dec 9, 2024

·

Stayed 3 nights

Rooms were fresh, very clean and well appointed. Dinner/breakfast at restaurant were excellent

8

Ivan

Nov 23, 2023

·

Be aware that the property is not on the lake. It is on the hill with beautiful views of the lake. It is 30 minutes walk from downtown. The restaurant was a bit pricey but the food was superb.

10

Noelle

Dec 2, 2024

·

Stayed 2 nights

What an amazing restaurant where casual dress is normal! And what a view, though new construction below is temporarily affecting some of this...

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $230	2 $292	3 $304	4 $312	5 $405	6 $426	7 $447
8 $330	9 $270	10 $334	11 $416	12	13 $410	14
15 $410	16 $401	17 $401	18 $492	19 $420	20 $431	21
22 $386	23 $389	24 $493	25 $429	26 $376	27 $419	28 $406
29 $300	30 $318

Kamana Lakehouse

About this property

Location

Room options

Remarkables King

Lakeview Luxe

Kamana King

Remarkables Twin

Kamana Twin

Maunga Luxe

Tahuna Lakeview Room

Guest reviews of Kamana Lakehouse

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Kamana Lakehouse

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $309	22 $311	23 $291	24 $260
25 $235	26 $255	27 $249	28 $293	29 $287	30 $300	31 $271