Palette Luxury Credi Hotel

I had 2 rooms at the first 2 nights then a 2 bedroom apartment in my 3 days in Riyadh. The rooms were large but they have cockroaches all over the place. I changed the rooms but still had this problem!

It was good except the swimming pool was out of order Maybe next time it will be functioning well

the staff at the checking counter is excellent, but I can not believe that expedia has listed a hotel just opposite to it's name ( lexury) , it neither looks like a hotel, nor it is lecxury the shower top in my room was broken into rusted peices, water leaks and thank God, I slipped, but did not hurt myself I spoke to the service man about the issue, he promised to talk to management about it, nothing happened, on my third and last day of my stay, I spoke to the manager, who ordered to replace the top, I spent hours waiting , the story is very long. I have no time

I was truly disappointed by this day as the hotel didn’t have a gym available for men at all just a private women’s training room and the restaurant wasn’t open because the chef quit and the water in the shower was cold. I asked to get this fixed and they said they would fix it five times and it never got fixed, this is definitely not a luxury hotel please do not take the title of the establishment seriously

Nothing