Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 129 for adults and CNY 98 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of CNY 500 per vehicle (one way) and is available 24 hours.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Luohu Port. It is approximately 2.4 miles from Huaqiangbei and 4.8 miles from Shenzhen Convention and Exhibition Center.

Does the hotel have a swimming pool?

Yes, the hotel has a swimming pool; however, it will be unavailable from November 21, 2025, to January 31, 2026, for renovations.

Renaissance Shenzhen Luohu Hotel

Average nightly price at Renaissance Shenzhen Luohu Hotel by month, last 12 months (USD)
Month	Average price
January	$98
February	$97
March	$100
April	$98
May	$96
June	$90
July	$85
August	$89
September	$87
October	$90
November	$90
December	$97

What guests think

At Renaissance Shenzhen Luohu Hotel, travelers highlight its central, walkable location near metro links, shopping, and dining, along with generally spacious, modern rooms and consistently polite, helpful staff, creating a comfortable base for business and leisure stays.

Common drawbacks include room noise from outside or mechanical systems, air conditioning that is hard to regulate or unreliable, and occasional Wi-Fi limitations. Breakfast draws mixed feedback: good variety for some but average quality, crowding, and spotty service for others, with weekend service moved to the rooftop not always communicated in advance. Best suited to travelers prioritizing easy city access over absolute quiet or perfectly consistent amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Man Him

Sep 10, 2025

·

Stayed 2 nights

酒店鄰近地鐵站附近鄰近大商場，房間舒適乾淨，早餐選擇多很美與美，坐在頂樓食早餐可以觀賞整個深圳美景，唯一缺點泳池太細。

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6

Hung Mo

Feb 26, 2023

·

Stayed 1 night

經常裝修，星期六跟星期天也應該停工。這樣才不會影響住客休息。花灑水壓比以前差了很多

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8

JERRY JEN JUI

Nov 3, 2025

·

Stayed 2 nights

客房乾淨，設施很好，地點適中，購物方便，唯一的問題就是空調無法調整溫度

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10

Kim

Oct 15, 2025

·

Stayed 2 nights

I had a wonderful stay at this beautiful and modern hotel. The property is conveniently located with easy access to a nearby shopping center, offering plenty of dining options and entertainment within walking distance. The hotel also features a currency exchange machine on-site, which was very convenient for travelers. The atmosphere throughout the hotel was elegant yet comfortable, and the staff were courteous, professional, and always ready to assist. Overall, everything was clean, organized, and thoughtfully designed. I truly enjoyed my stay here and appreciated the convenience and comfort the hotel provided. I would definitely choose to stay here again in the future.

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Cleanliness

Rooms and public areas are generally clean across many reviews. A few guests reported mold in some bathrooms and occasional pests or water leaks.

Related guest reviews

10

Chun Ting

Feb 23, 2025

·

Stayed 1 night

已經第2次入住，服務台職員很有禮貌，房間整潔乾淨，床褥軟硬適中，酒店鄰近金光華商場，裡面很多食肆。

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6

WAN TO TIMOTHY

Oct 2, 2023

·

Stayed 1 night

房內有烏蠅！地下不太清潔！

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10

LE HOANG HUNG

Feb 12, 2026

·

Stayed 3 nights

Excellent hotel. Clean and staff is very professional. Very good location with all the good 24 h restaurant around.

10

Terufumi

May 13, 2024

·

Stayed 6 nights

とても清潔でサービスも良かった

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6

Fung Ting

Aug 25, 2024

·

Stayed 1 night

The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.

10

Linda

Oct 14, 2025

·

Stayed 2 nights

spacious clean rooms

10

Bo

Dec 17, 2025

·

Stayed 4 nights

nice size room, clean and location is good

10

Woon Kiat

Jan 29, 2024

·

Stayed 1 night

Location is good, newly renovated, clean & comfortable. staff are most helpful. Will choose this hotel again when I next return to Shenzhen.

10

Kim

Oct 15, 2025

·

Stayed 2 nights

I had a wonderful stay at this beautiful and modern hotel. The property is conveniently located with easy access to a nearby shopping center, offering plenty of dining options and entertainment within walking distance. The hotel also features a currency exchange machine on-site, which was very convenient for travelers. The atmosphere throughout the hotel was elegant yet comfortable, and the staff were courteous, professional, and always ready to assist. Overall, everything was clean, organized, and thoughtfully designed. I truly enjoyed my stay here and appreciated the convenience and comfort the hotel provided. I would definitely choose to stay here again in the future.

8

Brandi

Oct 13, 2024

·

Stayed 4 nights

The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.

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Rooms

Rooms are spacious and comfortable, with modern decor in parts of the property. Recurring issues include weak soundproofing, AC that is noisy or hard to control, limited or non-global Wi-Fi, and some bathroom maintenance or design frustrations.

Related guest reviews

8

JERRY JEN JUI

May 18, 2025

·

Stayed 2 nights

周末晚上附近有躁音，房間內有影響到

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8

Yuen Tung

Feb 15, 2024

·

Stayed 1 night

房間裝潢不錯，夠寬闊，有長梳化，乾淨。服務員有禮。唯獨廁所浴室有點問題：淋浴間如果只用花灑，水壓太細了，只可用天花曬水（熱帶雨林）沖洗，可是無花曬對女性唔太方便廁所易淤塞，知道內地一般不可以掉廁紙入廁塔已不敢亂掉，還是塞了，工作人員很好很快來通了，但轉頭有人肚痛再去了而且沒掉紙巾進去也是塞了，看快要check out 就沒理了，不過剛入住時已看見去水比較慢，可能原本已經有點塞？

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6

Chung

Dec 1, 2025

·

Stayed 1 night

Room setting - you have a round table and a sofa bench but not chairs which makes eating in the room uncomfortable. Amenities - you don't even provide plates for the cups or glasses for drinking water. I had to call house keeping to get a couple of wine glasses etc. Very poorly equipped. Bathroom - the wash basin counter is too small, the toilet should be isolated in a separate room, the handheld shower head should be changed for a more user-friendly and more water pressure.

8

Wing Yan

Aug 26, 2024

·

Stayed 1 night

Large room with two double beds in room if you opt for twin bed which is good. Note, the wifi is not an international one and you cannot connect your device with the TV via HDMI.

8

J.F

Oct 16, 2025

·

Stayed 3 nights

Hotel perfecto para viajes a Shenzhen. El problema ha sido que el wifi no funciona, y eso es un gran problema cuando viajas al estrangero.

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8

Siu Yip

Dec 12, 2025

·

Stayed 1 night

隔音太差

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10

Linda

Oct 14, 2025

·

Stayed 2 nights

spacious clean rooms

10

Bo

Dec 17, 2025

·

Stayed 4 nights

nice size room, clean and location is good

6

Ayaz

Dec 19, 2025

·

Stayed 3 nights

The air conditioning is unreliable and frequently stops working. Despite calling technicians 4–5 times, the problem remains unresolved. The breakfast buffet is only available on the top floor during weekends, but this was never communicated to me. Overall, the experience does not reflect the standards of a 5-star property.

8

JATIN

Nov 3, 2024

·

Stayed 1 night

The toilet was moving like it was loose rest all was fine

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Service

Staff are frequently described as friendly, professional, and accommodating, with helpful concierge support. Occasional negatives include a slow check-in and inattentive breakfast service.

Related guest reviews

10

Wan-Thai

Apr 18, 2024

·

Stayed 7 nights

Love the staffs! I have concierge arrange my ride every morning so I do not need to wait for the taxi on the street.

8

WAI KWOK BRYAN

Oct 25, 2025

·

Stayed 1 night

Staff good service and easy communication

10

LE HOANG HUNG

Feb 12, 2026

·

Stayed 3 nights

Excellent hotel. Clean and staff is very professional. Very good location with all the good 24 h restaurant around.

6

Fung Ting

Aug 25, 2024

·

Stayed 1 night

The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.

10

Brandon

May 29, 2025

·

Stayed 6 nights

My stay was amazing. The staff are very accommodating and friendly, where they make you feel right at home. The rooms are immaculate in design. The location is perfect. Definitely will return when in Shenzhen again.

8

pimnada

May 26, 2025

·

Stayed 2 nights

การเช้คอินรวดเร็ว ไม่ช้า แม้ว่้า มาในเวลาดึกมาก ห้องพักสะอาด ตามมาตรฐาน การตกแต่งดี

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10

King Chun

Dec 7, 2025

·

Stayed 1 night

Check-in process was a little bit slow. Overall experience is good.

10

Shion

Jun 1, 2024

·

Stayed 2 nights

環境非常好，在旺區，但在房間卻寧靜的很。員工親切有禮，對應也很快。

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10

KA KIT ERIC

Jul 17, 2023

·

Stayed 1 night

環境10分理想服務態度10分良好態度殷勤

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10

Kim

Oct 15, 2025

·

Stayed 2 nights

I had a wonderful stay at this beautiful and modern hotel. The property is conveniently located with easy access to a nearby shopping center, offering plenty of dining options and entertainment within walking distance. The hotel also features a currency exchange machine on-site, which was very convenient for travelers. The atmosphere throughout the hotel was elegant yet comfortable, and the staff were courteous, professional, and always ready to assist. Overall, everything was clean, organized, and thoughtfully designed. I truly enjoyed my stay here and appreciated the convenience and comfort the hotel provided. I would definitely choose to stay here again in the future.

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Location

Central, walkable setting near metro, malls, and plentiful dining, with easy access to the Luohu border. Many guests find getting around straightforward.

Related guest reviews

10

Chun Ting

Feb 23, 2025

·

Stayed 1 night

已經第2次入住，服務台職員很有禮貌，房間整潔乾淨，床褥軟硬適中，酒店鄰近金光華商場，裡面很多食肆。

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10

Stephanie

Apr 26, 2025

·

Stayed 1 night

Very good location and service of hotel

10

YU

Oct 1, 2025

·

Stayed 3 nights

交通便利、購物逛街美食步行即可、地鐵站近、羅湖口岸去香港很方便、自助早餐吧還還不錯.

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10

LE HOANG HUNG

Feb 12, 2026

·

Stayed 3 nights

Excellent hotel. Clean and staff is very professional. Very good location with all the good 24 h restaurant around.

10

Alice

Jan 13, 2025

·

Stayed 1 night

Location, location , location 4 minutes walk to metro, a lot shops a lot places to eat all variety

10

Brandon

May 29, 2025

·

Stayed 6 nights

My stay was amazing. The staff are very accommodating and friendly, where they make you feel right at home. The rooms are immaculate in design. The location is perfect. Definitely will return when in Shenzhen again.

10

Bo

Dec 17, 2025

·

Stayed 4 nights

nice size room, clean and location is good

10

Vicki

Mar 31, 2025

·

Stayed 1 night

Clean and nice hotel with friendly staff. Convenientlt located in the center of almost everything.

10

Woon Kiat

Jan 29, 2024

·

Stayed 1 night

Location is good, newly renovated, clean & comfortable. staff are most helpful. Will choose this hotel again when I next return to Shenzhen.

10

Kim

Oct 15, 2025

·

Stayed 2 nights

I had a wonderful stay at this beautiful and modern hotel. The property is conveniently located with easy access to a nearby shopping center, offering plenty of dining options and entertainment within walking distance. The hotel also features a currency exchange machine on-site, which was very convenient for travelers. The atmosphere throughout the hotel was elegant yet comfortable, and the staff were courteous, professional, and always ready to assist. Overall, everything was clean, organized, and thoughtfully designed. I truly enjoyed my stay here and appreciated the convenience and comfort the hotel provided. I would definitely choose to stay here again in the future.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several mention good variety, while others cite limited choices, average quality, crowding, and patchy service. Weekend breakfast on the rooftop level is noted, though not always communicated beforehand.

Related guest reviews

10

Hannah

Dec 27, 2025

·

Stayed 1 night

Breakfast less options

10

Man Him

Sep 10, 2025

·

Stayed 2 nights

酒店鄰近地鐵站附近鄰近大商場，房間舒適乾淨，早餐選擇多很美與美，坐在頂樓食早餐可以觀賞整個深圳美景，唯一缺點泳池太細。

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10

SHUN YING

Dec 6, 2024

·

Stayed 1 night

酒店有五星水準，床褥枕頭都舒服，早餐豐富

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10

YU

Oct 1, 2025

·

Stayed 3 nights

交通便利、購物逛街美食步行即可、地鐵站近、羅湖口岸去香港很方便、自助早餐吧還還不錯.

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10

Marie

Jan 21, 2025

·

Stayed 1 night

Highly appreciate the cake shop manager preparing a birthday cake efficiently. Thank you

6

Fung Ting

Aug 25, 2024

·

Stayed 1 night

The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.

6

Ayaz

Dec 19, 2025

·

Stayed 3 nights

The air conditioning is unreliable and frequently stops working. Despite calling technicians 4–5 times, the problem remains unresolved. The breakfast buffet is only available on the top floor during weekends, but this was never communicated to me. Overall, the experience does not reflect the standards of a 5-star property.

10

Philip

Oct 9, 2025

·

Stayed 1 night

Breakfast has a large variety of foods but quality in general is not so good

8

Brandi

Oct 13, 2024

·

Stayed 4 nights

The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $108	12 $120	13 $105	14 $105
15 $100	16 $105	17 $105	18 $105	19 $106	20 $110	21 $110
22 $105	23 $94	24 $114	25 $114	26 $114	27 $135	28 $137
29 $100	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
		1 $120	2 $120	3 $120	4 $117	5 $123
6 $114	7 $117	8 $120	9 $120	10 $120	11 $117	12 $123
13 $114	14 $117	15 $120	16 $120	17 $126	18 $121	19 $129
20 $114	21 $123	22 $120	23 $126	24 $124	25 $135	26 $128
27 $114	28 $120	29 $118	30 $114	31 $127

Renaissance Shenzhen Luohu Hotel

Prices for Renaissance Shenzhen Luohu Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Room, 1 King Bed

Executive Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed (Club )

Executive Room, 2 Double Beds

Executive Room, 1 King Bed, City View (Club )

Executive Room, 1 King Bed (Club )

Guest reviews of Renaissance Shenzhen Luohu Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Renaissance Shenzhen Luohu Hotel

Prices for upcoming dates