Name: Glen Capri Inn and Suites - Burbank Universal
Address: 6700 San Fernando Road, Grandview, Glendale, California, United States of America, Glendale, Los Angeles County, US
Price range: $61–$149 per night
Rating: 6.55

What guests think

At Glen Capri Inn and Suites - Burbank Universal, reviews note budget-friendly, sometimes renovated rooms and a convenient location, but also inconsistencies, with praise for staff offset by complaints about cleanliness, odors, maintenance issues, paid parking, and a minimal breakfast.

Several guests also note it is a motel-style property, with some rooms not matching photos and an older exterior. Common practical drawbacks include thin walls, unreliable Wi-Fi or TV, and limited in-room amenities such as no microwave. Expect a basic, budget stay focused on location rather than amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: parking is limited and typically carries a daily fee, and the included breakfast is very minimal (bagels/cereal) or sometimes unavailable. Some reviews note no in-room microwaves, with only a lobby microwave.

Related guest reviews

4

Gabrielle

Jul 17, 2025

·

Stayed 4 nights

Looking at this place and based on the reviews on here we thought it would be way better experience than when we arrived. The place is dirty, smelly and falling apart. The shower barely runs any water and has a stench so foul. There were also a variety of bugs crawling around. We asked for a room change due to this and they did apologize and do so. When arriving the desk receptionist was extremely rude and short. Breakfast was pitiful but I guess you get what you pay for right. Definitely won’t be returning.

8

Isabel

Jun 19, 2025

·

Stayed 3 nights

Great just need more cleaning the black sinks show everything The continental breakfast needs some waffles or proteins eggs something more yogurt maybe But overall great place workers are pleasant

6

Tom

Jun 22, 2025

·

Stayed 6 nights

You are not told that there is a $7 parking charge for each day. That should be mentioned upfront. Very inconsiderate. Breakfast if you can call it one was included with the room.. 2 different kinds of cold cereal. OJ and Apple juice. Water, coffee, Tea, milk, and Bagel, butter and cream cheese. They also had a tray of apples and oranges.

6

Lourvey

May 26, 2025

·

Stayed 4 nights

There was no microwave in the room which was really inconvenient, there was a sewer smell that came from the shower drain every time we used the shower. The breakfast was cereal, muffins and bagels no oatmeal or hot food. You have to pay $7 a day for parking a there’s a $100 deposit when you get there which is refundable after you check out.

8

Silvia

Jan 5, 2025

·

Stayed 1 night

I dont like becuse no parking free

6

Joe

Oct 10, 2023

·

Stayed 2 nights

It’s not a bad place to stay for the price, and relatively conveniently located to visit any of the tourist attractions in the Hollywood area. No breakfast or pool and most of the lights in our room didn’t work, but it’s low cost.

10

Amanda

Oct 24, 2025

·

Stayed 1 night

Amazing location in a great part of town! Next to a beautiful neighborhood as well as a very reputable cafe in the same parking lot. Room was clean and decently decorated. For the price you can't beat it but it was actually better then I even expected. The people working there were also friendly

2

Alyiah

Jul 2, 2025

·

Stayed 3 nights

Terrible hotel, they have a deposit fee that doesn’t get taken out until the day of your stay which isn’t even included in your total or taken out of your total plus you have to pay for parking

4

Mike

Oct 17, 2025

·

Stayed 1 night

There is no fresh breakfast only bagels and cereal

6

Allison

Sep 7, 2025

·

Stayed 4 nights

The pictures only show the inside of the room. The inside of the room was nice, clean, met the basic needs. However, the outside is not very inviting and the surrounding area is not welcoming either. There are no microwaves in the rooms. They charge for parking for every night you’re there.

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Cleanliness

Cleanliness is inconsistent, with many reports of odors, dirty floors/showers, stained linens, and occasional bugs. Some guests found rooms clean, but standards vary widely across rooms.

Related guest reviews

2

Emily

Aug 13, 2025

·

Stayed 2 nights

Has roaches, spiders, room not clean

2

Pesteruwe Russ

Oct 11, 2025

·

Stayed 3 nights

This was one of the worst experiences. The free breakfast is not a breakfast but a few stale bagels. Everyday it’s bagels and some fruit. Considering the cleanliness of the premises we never ate breakfast since we were there 3 days. The rooms have strong smells and it was unbearable the first night. We were offered another room and that wasn’t any better. Washroom doors were broken and the toilet seat was shaking. Shower was not working properly. There was no body wash or decent soap in the hotel. We bought our own soap bar. Overall we do not recommend this place to anyone . The room pictures are misleading and it’s a motel with poor cleanliness and overall condition of the property is very very poor.

2

Oliver

May 20, 2024

·

Stayed 1 night

Room was dirty and a sewer smell that wouldn’t go away, checked in and had to check out at midnight because odor was horrible

2

Lea

Aug 3, 2025

·

Stayed 1 night

Dirty towel, room is dusty. I definitely would not recommend it. Service was horrible too waited for 30mins just to check in.

2

Pavel

Nov 30, 2023

·

Stayed 1 night

Very dirty and smells very bed.

2

Nisa

Aug 11, 2025

·

Stayed 2 nights

Property was NOT as advertised. Bugs in the shower. Floors were dirty. Breakfast was nonexistent; it was stale muffins or Raisin Bran cereal. The tv didn’t work. The shower floor was calcified. The drawers had dead bugs in them. The chair had multiple rips in it.

4

Karine

Feb 3, 2024

·

Stayed 3 nights

Pictures are for sure deceiving! I know it’s a 2 star hotel but damnnnn, the dust and moldy shower curtain was wild. The bathroom floor was straight up filthy. Yall should be embarrassed to even allow people to stay in those rooms.

2

Friday

Nov 22, 2025

·

Stayed 2 nights

Room was absolutely in shambles and gross. Holes in walls, burn marks above the bed, sticky surfaces, and the room smelled like cigarettes. We did not stay the night, we left and went to a Hilton.

2

Katelyn

Nov 21, 2024

·

Stayed 2 nights

This was just crazy . I booked this trip as a small get away with two friends. Tuesday 11/19 check in & Thursday 11/21 check out . upon arrival i was instantly greeted with an unwelcoming encounter with the front desk agent who had attitude & took my card & ID to the back for over 5 minutes. after walking around looking for a room that didn’t exist i was told the agent said & wrote the wrong number and gave me the correct one . once i got to the room i was instantly greeted with the wall that looked like they look nickelodeon slime and dumped all over, hair on the pillows and sheets , stains on the chair , bugs in the shower , stained towels , blood spots next to the toilet, we ended up buying trash bags to tie on our feet while we shower , air dried, and bought clorox wipes and wiped the entire room down as well as slept above the sheets cocooned in our own blankets. also , there’s a 1/2 inch crack in the door that makes it look like heaven is outside the door long story short , extremely rude staff , disgusting rooms , smashed rats on the side walk , weird, unsafe yet unusually busy area, .5/10 i wouldn’t recommend, only good thing was the food stepping the corner “the corner” and the mattresses were decent .

4

Clay

Jun 30, 2025

·

Stayed 1 night

Staff was friendly, but room wasn’t clean. Some dirt smudges on the sheets and the bathroom had like a black smoke film on the floor and toilet, not sure what it was. Our feet were black after taking a shower and walking out of the bathroom.

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Rooms

Rooms show partial renovations with large rainfall showers and some jetted-tub options, but maintenance problems are common (TV/AC issues, sulfur-like water odor, broken fixtures) and noise can travel. In-room amenities are sparse, often lacking microwaves and with variable Wi-Fi/TV performance.

Related guest reviews

6

Victoria

Feb 8, 2025

·

Stayed 4 nights

Overall the room was functional and the people were helpful, but the quality was pretty bad. The safe didn’t work, and we needed a new Tv remote. The housekeeping schedule didn’t make much sense and the shower curtain wasn’t fully on.

6

Eduardo

Apr 5, 2024

·

Stayed 3 nights

The wifi for needs improvement,

10

Israel

Jul 10, 2025

·

Stayed 1 night

Television only had 1 channel available. The sheets were not in the best condition.

10

Jim

Mar 30, 2025

·

Stayed 1 night

It was a great stay but you can hear noises from the other rooms all too well.

8

TIMOTHY

Sep 29, 2024

·

Stayed 4 nights

Excellent bed, quiet and dark curtains. The bad is that sewer gas would come from the shower drain but it wasn’t too overwhelming, also the barn door on the bathroom isn’t too private maids did a super job cleaning everyday though. A solid budget hotel

8

Kim M

Jun 26, 2025

·

Stayed 3 nights

Loved a lot of things about this motel. Just two things that made it less than perfect; shower heads need changing, really poor water pressure and not very hot. And the tv service; tv wasn’t programmed initially, they did come and program it but remote wouldn’t allow for entering channels, only up and down, and no menu function. But it was very clean, renovated, super comfy bed, good parking, decent free breakfast, convenient etc. Would probably stay again.

8

Andrea

Jan 7, 2024

·

Stayed 2 nights

Our fridge didn’t work! And there’s no microwave in the room (it smelled a little like cigarettes) but in general everything was pretty good!

8

John

Jun 29, 2025

·

Stayed 3 nights

Nice, spacious, clean and updated rooms, wonderful night service manager and front desk overall. My shower wasn't working, so the night manager made sure he got me a room that night with a working shower, and upgraded me. My new room was missing a towel rack and a toilet paper dispenser, and the desk chair was worn. But that's it. Neighborhood felt safe. Clean, well-kept place.

8

dale

Jun 3, 2025

·

Stayed 1 night

Best part of the Honeymoon Suite were the huge shower and jacuzzi tub. We really liked the room for that reason. However, what we didn't enjoy so much were the pillows. Only 3 and all different thicknesses. They were very stiff rather than soft. The toilet didn't have a back on it. There should have been a small coffee table in front of the sofa bed to put a drink on while sitting there. It wouldn't take too much to turn this into a great room.

10

Esther

May 19, 2025

·

Stayed 1 night

A sweet little place. Loved the decor. Loved the price. Loved the location. Friendly. Prompt service when I called about the television. He came right over and showed me how it works. Absolutely lovely. And amazing sunflower rain showerhead.

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Service

Feedback on service is mixed: several guests praise friendly, helpful front-desk staff, while others report rude or unresponsive management, slow check-in, and difficulty with deposits or refunds. Housekeeping schedules and requests are inconsistent.

Related guest reviews

4

Gabrielle

Jul 17, 2025

·

Stayed 4 nights

Looking at this place and based on the reviews on here we thought it would be way better experience than when we arrived. The place is dirty, smelly and falling apart. The shower barely runs any water and has a stench so foul. There were also a variety of bugs crawling around. We asked for a room change due to this and they did apologize and do so. When arriving the desk receptionist was extremely rude and short. Breakfast was pitiful but I guess you get what you pay for right. Definitely won’t be returning.

10

Anthony

Jul 15, 2025

·

Stayed 3 nights

Like the title say, Great Price, Great Location, Great Service!!! Alot of food within walking distance, Ralphs, Walgreens, and Trader Joe, less than a 5 Min Walking distance. Samir, works in the front office, very accommodating, very helpful, made the experience very smooth

10

Lev

Jun 20, 2024

·

Stayed 1 night

Excellent, Great Staff!!

2

Pedro

Aug 15, 2025

·

Stayed 1 night

They make us leave 100 dollars for safety and then they started complaining about the towels not being clean and they charged us $40 for a towel

2

sharon

Jun 26, 2025

·

Stayed 1 night

I lost my drivers license on the trip. They wouldnt let me book in but told me to call hotels.com to cancel. while it was being processed I called hotel and asked if res had been cancelled. They assured me it had so my husband went in and made a res with his id and cr card. Week later called hotel as i had two charges now. They said they would take one charge off. Never happened. Not sure who to blame but very dissatisfied.

2

Arman

Mar 9, 2025

·

Stayed 1 night

I had a horrible experience. I booked a day ahead of time and I got there and turns out the moron at the front counter, Lewis, gave my room away to somebody else. I had to go through hour long chat process to finally get my refund. I will never be going back.

10

Vanja

Oct 22, 2023

·

Stayed 1 night

Samir at the Front Desk is probably one of the nicest, friendliest and knowledgeable person I have ever met! Give Samir a raise

4

Jill

Sep 22, 2024

·

Stayed 2 nights

This was my third time staying here, but unfortunately my last. After paying close to $300 in hotel & fees via Expedia for two nights, I got charged another $13.98 by the hotel and wasn't told upfront or given any explanation for the fee (even after inquiring). I thought when I was handing over my credit card, it was solely for the refundable deposit. But I was charged this amount on the day I checked in. I also requested a specific room I like, but was told someone requested it for the second night (not there on the first night I was staying), so I couldn't have it. This is a motel - not a high end hotel - shouldn't it be first come, first serve as the request policy states. On the day of check out, house keeping came banging on the door at 11:03, front desk called at 11:04, & house keeping came banging again at 11:06. I needed a few min extra to get out (was rushing) & told them, but they still kept hounding - delaying me more. I was out by 10 after and will never be back. Between hidden charges, a bad room, and banging on the door - I'll go elsewhere.

10

Destinee

Jun 22, 2024

·

Stayed 1 night

I’ve been staying with them on and off since June of 2023 and it’s by far my Favorite place to stay in Glendale. The staff is great. Very welcoming always go the extra mile for you. The rooms are easy accessible The most upscale motel I’ve ever seen in my life honestly I’d read some of the other reviews and I had to say something because I completely disagree with a lot of them This is like a second home to me including the staff members! If I could give any suggestions at all, it would be maybe some vending machines would be great but there’s a store right next-door so that’s just me being lazy lol

10

Minda

Apr 20, 2025

·

Stayed 2 nights

The staff are all so nice and helpful!

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Location

Location is convenient for Burbank/Glendale and access to Universal Studios, with dining and shops nearby. Some guests felt the surrounding area or exterior was uninviting or sketchy.

Related guest reviews

2

Jennifer

Aug 25, 2025

·

Stayed 2 nights

Staff was not friendly, neighborhood is sketchy.

10

Vic

Jan 16, 2025

·

Stayed 1 night

It's close to everything either driving or walking distance.

8

Orian

May 18, 2025

·

Stayed 2 nights

We stayed here so we could be closer to the venue we were attending. Nice room. .. just needs to be updated a little and a more update look on the outside. Has potential to be a really nice little posh hotel. Great location for us with lots of shopping near by.

10

LAURENCE

Jan 11, 2025

·

Stayed 3 nights

Best value in LA. Clean, comfortable, quiet. Dining options, grocery, and pharmacy close by. Convenient to the freeway.

10

Jason

Feb 23, 2025

·

Stayed 1 night

I’ve stayed at the Glen Capri 5 or 6 times. I love the nostalgic feeling of the motel, and the service is always great. It’s a perfect location of where I need to go when I visit. I’d recommend flying into Burbank, but LAX isn’t too too bad. It’s far enough from the loudness of Hollywood but close enough to still enjoy the glitz and glamour of the movie world

10

Amanda

Oct 24, 2025

·

Stayed 1 night

Amazing location in a great part of town! Next to a beautiful neighborhood as well as a very reputable cafe in the same parking lot. Room was clean and decently decorated. For the price you can't beat it but it was actually better then I even expected. The people working there were also friendly

8

Frank

Jul 2, 2024

·

Stayed 1 night

The area was located near industrial areas, not really a walkable experience but it definitely worked for us as we were traveling with a vehicle.

10

Scarlett

Dec 30, 2024

·

Stayed 1 night

Great location

10

Craig

Nov 10, 2023

·

Stayed 3 nights

Loved my stay, clean room great space for an “older” property. Location could not have been better. Just far enough away to be quiet and close enough to everything to be convenient! Will use again!

6

Allison

Sep 7, 2025

·

Stayed 4 nights

The pictures only show the inside of the room. The inside of the room was nice, clean, met the basic needs. However, the outside is not very inviting and the surrounding area is not welcoming either. There are no microwaves in the rooms. They charge for parking for every night you’re there.

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Dining

On-site breakfast, when offered, is very limited to simple cold items; some guests found it missing. Nearby cafes and restaurants next door or within walking distance help fill the gap.

Related guest reviews

4

Gabrielle

Jul 17, 2025

·

Stayed 4 nights

Looking at this place and based on the reviews on here we thought it would be way better experience than when we arrived. The place is dirty, smelly and falling apart. The shower barely runs any water and has a stench so foul. There were also a variety of bugs crawling around. We asked for a room change due to this and they did apologize and do so. When arriving the desk receptionist was extremely rude and short. Breakfast was pitiful but I guess you get what you pay for right. Definitely won’t be returning.

8

Brandy

Oct 5, 2025

·

Stayed 2 nights

Nice staff clean room hot water for shower cold air. Was sad there was no waffle maker during “continental breakfast “ aside from that good stay

8

Kathy

May 13, 2024

·

Stayed 3 nights

it was a good place to stay for it to be a motel and for the price, it has a nice shower & mirror lol & the rooms are clean but could be cleaner. they have parking but you have to pay for it i believe i paid $14 for 3 days they have a lobby with water a microwave and a couple other things i believe. there is a good breakfast/brunch spot right next to the motel (shares the same parking lot) & they where SOO good so it’s convenient yall should for sure try them (best french toast ever lol). Staff was overall pretty nice except for this one mean lady they had at the front desk the night we went to check in she was so rude & did not help us at all she ended up leaving and the other guy who took over was nice & actually helped. overall a nice place to stay when trying to stay affordable. can’t complain much.

8

Isabel

Jun 19, 2025

·

Stayed 3 nights

Great just need more cleaning the black sinks show everything The continental breakfast needs some waffles or proteins eggs something more yogurt maybe But overall great place workers are pleasant

6

Tom

Jun 22, 2025

·

Stayed 6 nights

You are not told that there is a $7 parking charge for each day. That should be mentioned upfront. Very inconsiderate. Breakfast if you can call it one was included with the room.. 2 different kinds of cold cereal. OJ and Apple juice. Water, coffee, Tea, milk, and Bagel, butter and cream cheese. They also had a tray of apples and oranges.

2

Pesteruwe Russ

Oct 11, 2025

·

Stayed 3 nights

This was one of the worst experiences. The free breakfast is not a breakfast but a few stale bagels. Everyday it’s bagels and some fruit. Considering the cleanliness of the premises we never ate breakfast since we were there 3 days. The rooms have strong smells and it was unbearable the first night. We were offered another room and that wasn’t any better. Washroom doors were broken and the toilet seat was shaking. Shower was not working properly. There was no body wash or decent soap in the hotel. We bought our own soap bar. Overall we do not recommend this place to anyone . The room pictures are misleading and it’s a motel with poor cleanliness and overall condition of the property is very very poor.

8

Angelica

Sep 12, 2025

·

Stayed 2 nights

Good area but rooms aren’t super clean and breakfast is only bagels

10

Ula

Oct 15, 2025

·

Stayed 1 night

This place was more than I expected it to be. Clean, comfort, and breakfast! Thank you

10

Amanda

Oct 24, 2025

·

Stayed 1 night

Amazing location in a great part of town! Next to a beautiful neighborhood as well as a very reputable cafe in the same parking lot. Room was clean and decently decorated. For the price you can't beat it but it was actually better then I even expected. The people working there were also friendly

4

Mike

Oct 17, 2025

·

Stayed 1 night

There is no fresh breakfast only bagels and cereal

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$92
March	$88
April	$91
May	$95
June	$102
July	$90
August	$93
September	$95
October	$98
November	$90
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $78	15 $78	16 $78	17 $86	18 $102	19 $116
20 $93	21 $61	22 $63	23 $96	24 $94	25 $109	26 $109
27 $88	28 $85	29 $87	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $124	3 $134
4 $102	5 $86	6 $86	7 $86	8 $94	9 $126	10 $149
11 $94	12 $88	13 $86	14 $87	15 $98	16 $108	17 $101
18 $93	19 $88	20 $93	21 $91	22 $98	23 $113	24 $121
25 $98	26 $91	27 $93	28 $88	29 $103	30 $104	31 $102

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 Queen Bed, Accessible

Honeymoon Suite, 1 King Bed, Jetted Tub

Deluxe Room, 2 Double Beds

Deluxe Single Room, 1 King Bed, Accessible

Exclusive Room, 1 King Bed

Deluxe Studio Suite, 1 King Bed with Sofa Bed

Exclusive Room, 1 Queen Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Glen Capri Inn and Suites - Burbank Universal

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Prices for upcoming dates