Name: SureStay Hotel by Best Western Brunswick
Address: 2300 Perry Lane Road, Brunswick, Georgia, United States of America, Brunswick, Georgia, US
Price range: $61–$70 per night
Rating: 7

What guests think

At SureStay Hotel by Best Western Brunswick, travelers describe a budget stop with comfortable beds, often friendly staff, and convenient interstate access, but also an aging property with inconsistent upkeep, recurring maintenance problems, and occasional concerns about the surrounding area.

Cleanliness is uneven, with repeated reports of roaches, musty odors, mold, and dirty bathrooms contrasted by several clean-room experiences and solid housekeeping. Breakfast is basic to disappointing, coffee quality is frequently criticized, and amenities can be limited-pools are sometimes closed and there is no elevator. Expect a simple stay where value and comfort vary notably by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older property with basic amenities; multiple reviews report the pool closed and there is no elevator. Parking was easy for some, a small workout room exists, and vending options are limited.

Related guest reviews

2

Shawn

May 27, 2025

·

Stayed 2 nights

The room that we had reservations for was dirty, there was a hole in the bathroom wall that had a bad musty smell coming from it. I found a plastic straw with want i assumed was coke in it, which we turned over to the receptionist. The tv didnt work. There were cigarette burns all over the bed spread and stains on the sheets. The pool was dirty and it was closed.

8

Marvin

Feb 1, 2024

·

Stayed 1 night

Has a workout room

10

Dave

Feb 3, 2025

·

Stayed 1 night

No elevator so difficult for us with some mobility issues. But managed to get upstairs to room.

8

Tracy

Dec 29, 2023

·

Stayed 1 night

staff was very nice, breakfast was okay, older hotel.

2

Kandy

May 26, 2025

·

Stayed 1 night

Horribly stay, thank goodness it was for only one night. Booked this hotel for my birthday weekend due to price and pool. Show up pool is closed but refused me a refund only a 10$ discount!! Next morning contential breakfast was very disappointing, coffee maker out of order, no juice, two bagels, 3 pieces of bread, two tiny muffins and nothing to drink, only kids cereal, just went back to room empty handed and to check out. Will never ever stay again and suggest you don’t either.

6

Paul

Oct 5, 2025

·

Stayed 1 night

Reserved 2 room they were 4 rooms apart. Pool was closed. Bathroom light didn't work in one room. Other rooms lamp was rusted and bathroom wall and door was filthy. One room was missing ice bucket also. Wouldn't recommend nor would I come back

6

Jack

Mar 3, 2024

·

Stayed 1 night

Old but had new flooring

6

Alex

Nov 24, 2023

·

Stayed 3 nights

Breakfast could be better No vending machines

8

Tom

Oct 14, 2024

·

Stayed 3 nights

The desk clerk checking me in needs to more friendly. Second floor rooms you has walk up steps. No elevator . Which was ok. Last, i want thank the night clerk . He help me jump my car. I went to start and dead battery. He jumped me so i could go get a battery replaced.

8

Rafferty

Oct 10, 2024

·

Stayed 7 nights

It was clean and well priced. I didn't have any issues. There was nothing to make it exceptional, but I was totally satisfied. It had everything I needed for the week. Microwave, refrigerator, coffee maker, telephone. The parking was easy. It was in an area where you could walk to a couple restaurants and convenience stores. It is located near some fast, high traffic roads; my only disappointment was that I didn't feel comfortable jogging there. I was impressed how well the staff cleaned my room. There is no elevator, so I wouldn't recommend it to people with mobility issues.

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Cleanliness

Cleanliness is inconsistent: several guests report roaches, musty odors, mold, and dirty bathrooms or linens, while others found rooms clean with dependable housekeeping. Expect variability between rooms.

Related guest reviews

4

Richard

Mar 13, 2023

·

I’ve stayed in two star hotels before. They’re usually fine. Nothing fancy but good enough. Well honestly, that was not the case here. There was mold on the ceiling by the vent, and on molding on the floor. Dirt was in little mini dust piles in the corners on the floor and the moldings were very dirty. On The ceiling above the bed, sheet rock was majorly sagged. I know it wasn’t going to fall down, but it was still scary to see. Everywhere there was metal, was rusted. The shades barely covered the window at all so there was a bright light shining on us all night. I cleaned up a spill from the floor and the tissue came up black l also washed something gross from the bathroom counter. Overall, it just felt really dirty. We’ve been on a road trip and of the 5 motels this was the worst. PS the toilet and bed sheets were clean.

10

Donald

Jun 2, 2023

·

Stayed 2 nights

Housekeeping did an excellent job, something that I didn't get without asking at a more expensive hotel in the area

2

Davette

Mar 25, 2024

·

Stayed 2 nights

Very soon after checking in for a two night stay I killed a roach crawling across the floor. Hoped it was a fluke. At 3:00 AM I got up to pee and took my phone with flashlight with me and wore shoes. Killed 3 more roaches. Never went back to sleep. When I got out of bed every small thing left on the floor had a roach under it. Showered and checked out. Asked for a refund for the night we didn’t stay. They refused to give our money back. Aside from this the mattress was completely worn out and there were holes in the drywall behind every doorknob. Terrible property. Do not stay here. I’m surprised Best Western tolerates this.

2

Jason

Sep 12, 2025

·

Stayed 1 night

Very nasty first room had toilet running over when we walked in!! Then new room they moved us to had mold everywhere body fluids on the head board of the bed ceiling falling in also have lots of pictures to prove this

6

Carol

Jul 1, 2025

·

Stayed 1 night

Rooms need to be updated and cleaned. The bed was horrible and the room smelled funny. They were power washing the facility and we had to move from one room to another due to the water in the room. Even the room we had we had to wipe the floor. The rooms have a funny odor.

6

Alain

Jun 29, 2025

·

Stayed 1 night

It’s was a quite place. But I did see a bunch of bugs in the bathroom. Gave my girlfriend the ick

2

Madison

Jul 16, 2024

·

Stayed 1 night

Found 2 cockroaches in the room. The main door and bathroom door didn’t even shut all the way. The pillow cases, blankets, and sheets had an awful smell. There were stains on the bed. I’ve stayed in many hotels around the US and this was by far my worst experience ever. I left immediately.

4

Varsie

Jun 3, 2025

·

Stayed 1 night

It smelled musty and had roaches

6

Bridget

Feb 11, 2024

·

Stayed 1 night

I was appalled at the appearance of room assigned, there were spiderwebs on wall near the door, the chair upon entering to the right of the room was soiled, the bathtub had a soiled ring, the shower curtain was soiled, and there are numerous other concerns.

10

Eric

Jul 8, 2025

·

Stayed 2 nights

Clean room ,great price, easy find and access to interstate, quiet with no loud riff raff...

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Rooms

Beds are often comfortable and some rooms appear recently updated, but many report dated interiors, limited TV service, unreliable Wi-Fi, and recurring AC or in-room maintenance issues. Noise levels vary by room.

Related guest reviews

4

Clement

May 13, 2024

·

Stayed 1 night

Phone inoperative TV reception terrible Check in receptionist no help

10

Maurice

Apr 20, 2024

·

Stayed 1 night

Older renovated, new carpets and flooring. Nice restaurant walking distance. Room was clean. Basic stuff but great price for travelers.

6

USMC

Mar 17, 2024

·

Stayed 2 nights

The toilet was leaking and there isn’t a seal around the door, so you hear everything that happens in the hallway, AC had a musty smell every time it come on.

10

jon

Feb 25, 2023

·

The hotel was recently remodeled. The king mattress was excellent. Overall this was a very good hotel. And certainly excellent for the price.

8

Josh

Nov 9, 2025

·

Stayed 1 night

Got a king bed and it was extremely comfortable . Very quiet only complaint would be the Hotel behind this one Guest Cottage is very sketchy.

6

Vicky

Jan 3, 2024

·

Stayed 2 nights

While the property was obviously well-maintained and the room was clean, we found out after the fact that it has a reputation for being an unsafe area. In addition, the internet provided was horrible. We had to go out in the parking lot to get a decent signal. For the price, it was acceptable, but the old adage "you get what you pay for" certainly applies here.

6

Rebecca

Jul 22, 2024

·

Stayed 1 night

Just stopped for the night. It was clean just a little noisy

10

James

Jan 6, 2025

·

Stayed 1 night

Our room was very clean,beds were soooo comfortable. And the area is really,really quite too.

2

Lawrence

Jul 8, 2024

·

Stayed 4 nights

The Air Conditioner did not work properly. We requested a room change they said they couldn't, so the first night was in misery. Here in Georgia the temps were in the 90's with high humidity and dew points... So at 6:30 the next morning I requested a room change they said they I would have to wait until the other rooms got cleaned. When I came back to the hotel after working all day, I went to the front desk to see if they changed my room. the desk clerk put me on the phone with the manager and the conversation got heated for he said he could not change my room and that they had a repairman check the AC and said it was working, guess what it wasn't. So my wife and I had to spend another night in a hot room. The manager the next day said he went to the room and said I was correct that the AC was not working and let me choose from two rooms. The next two nights we had AC.. The rooms are very old and dingy, and they have a strange smell.. Another guest also complained how hot his room was... I will never stay there again.

2

Anthony

Apr 10, 2025

·

Stayed 1 night

A/C didnt work in room and there have been no Cable to the tvs over half a year

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Service

Service feedback is mixed: many describe friendly, helpful staff, but others report slow or unavailable front desk support, poor communication, refund disputes, and a serious room reassignment error that affected safety at night.

Related guest reviews

8

JACQUELINE

May 31, 2024

·

Stayed 4 nights

The staff was professional, friendly, and helpful. Will stay again.

2

Amanda

May 26, 2025

·

Stayed 1 night

I was traveling alone with my two young children and unfortunately had a very unsettling experience. The air conditioning in our first room wasn’t working, so the hotel moved us to another room—which also had AC issues and crumbs in the bed. At that point, I decided it wasn’t worth continuing to switch rooms and tried to make the best of it. However, around 11 p.m., a man attempted to enter our room. It turned out that the employee who had reassigned us earlier never updated the system, and a second employee had unknowingly given our room to another guest. What made the situation even more frightening was that an employee then came to our door late at night, demanding that I open it. This experience was extremely stressful and felt very unsafe, especially as a woman traveling with children. I would not recommend this hotel based on the lack of communication, cleanliness, and disregard for guest security.

6

SUBHAS

Feb 7, 2024

·

Stayed 1 night

poor maintenance, the a/c cannot be turned off using the selector dial, I had to switch it off . breakfast was below average

4

Leslie

Jun 30, 2024

·

Stayed 1 night

The man at the front desk was painfully slow. It was like talking to a statue. One of the restrooms in the lobby was out of service. The second restroom was the worst I've ever seen. Fecal material on the seat and the toilet was full of you know what. Disgusting. I will not be staying there again, ever...

10

Crystal

Nov 2, 2023

·

Stayed 1 night

Front Desk Person is Very Nice and Super Helpful

2

Mike

Mar 13, 2024

·

Stayed 1 night

I came into Brunswick late and spent 3 hours trying to find a hotel from Kingsland - Brunswick , everyone was sold out . As I am booking a room at this location it became midnight and the reservation rolled over to the next day online and I ended up booking for the wrong night . I tried to call and speak to someone the next day but was told , too bad no refunds . Then Michelle takes my info and says her manger Kevin would call me back and I could discuss it with him but he won’t do anything about it . I asked her why and her response was because I know how he is and he never gives refunds . I then asked to have the reservation moved to another night that I come to Brunswick 8 times a year . I again was denied . Here it is day 6 and I still haven’t heard from this guy Kevin . With zero regard for their customers and some of the worst customer service I have even experienced I would not recommend this place to anyone !! It already looked like a roach motel but we needed a room for a few hotels to get some sleep and had no other choice . If you have other options I highly suggest you find a different place and not give these people any of your money

6

Carol

Mar 17, 2025

·

Stayed 1 night

Took over an hour to get my reservation...it was made in Jan but was not at hotel when we arrived. Expedia made it right but it was an inconvenience to stand around waiting to get a room ..in fact the clerk kept telling us we could just pay for our room...which had already been paid in full at time of booking. It was finally resolved but really aggravating.

6

William

Oct 21, 2024

·

Stayed 1 night

There was no breakfast. And no one at the desk. The only thing I was thinking about was maybe there was an emergency. And the floor in the room I think should be cleaned.

10

Timothy

Nov 9, 2023

·

Stayed 1 night

An exceedingly cheery staff and clean room were well appreciated after a long day of driving — and compensated for the somewhat dated facilities. Well worth the attractive room rate.

8

Tom

Oct 14, 2024

·

Stayed 3 nights

The desk clerk checking me in needs to more friendly. Second floor rooms you has walk up steps. No elevator . Which was ok. Last, i want thank the night clerk . He help me jump my car. I went to start and dead battery. He jumped me so i could go get a battery replaced.

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Location

Convenient to I-95 with dining and shops nearby, and some guests found the area quiet. Several reviews mention a sketchy neighboring property, visible police activity, or an unsafe reputation.

Related guest reviews

2

Mark

Mar 31, 2025

·

Stayed 1 night

Do NOT book here. Sleep in your car if that is the only other option. Lousy service. Bad part of town. Literally Brunswick’s worst. Avoid my mistake and go elsewhere. Call the front desk and try to inquire about the facility and you’ll have all you need to know.

10

Ali

Mar 9, 2024

·

Stayed 1 night

It was easy check in and right off the interstate. Our room was nice for a good nights rest to continue our travel. Hotel staff was friendly!

6

Linette

Sep 19, 2024

·

Stayed 1 night

I was in the shower when there was a loud knock on the door. I grabbed a towel, wrapped it around me and answered to my surprise it was a police officer. They were at the hotel the entire night. When i arrived to check in a young man was getting arrested right in front of the office where i was checking in. The officer questioned me about a vehicle that I had no knowledge about. Instead of allowing me to return to my room beings i was in a towel he continued to question me about my vehicle which was a rental and a series of other questions i clearly had no knowledge of. The rest of my stay I was unable to sleep and felt uneasy to leave my room. I actually left early and was not able to get any of my money refunded. Will never go back there again!

8

Roberto

Nov 17, 2024

·

Stayed 3 nights

Beautiful location and have more variety for breakfast.

8

charles

Feb 24, 2024

·

Stayed 1 night

Convient for walking .

8

Josh

Nov 9, 2025

·

Stayed 1 night

Got a king bed and it was extremely comfortable . Very quiet only complaint would be the Hotel behind this one Guest Cottage is very sketchy.

6

Vicky

Jan 3, 2024

·

Stayed 2 nights

While the property was obviously well-maintained and the room was clean, we found out after the fact that it has a reputation for being an unsafe area. In addition, the internet provided was horrible. We had to go out in the parking lot to get a decent signal. For the price, it was acceptable, but the old adage "you get what you pay for" certainly applies here.

8

Brittany

Mar 31, 2025

·

Stayed 3 nights

Hotel is decent. The walls were dirty and floors scratched up. Rusty fridge and door knobs on dresser. The beds were comfortable, safe area. Could use a remodel.

8

Rafferty

Oct 10, 2024

·

Stayed 7 nights

It was clean and well priced. I didn't have any issues. There was nothing to make it exceptional, but I was totally satisfied. It had everything I needed for the week. Microwave, refrigerator, coffee maker, telephone. The parking was easy. It was in an area where you could walk to a couple restaurants and convenience stores. It is located near some fast, high traffic roads; my only disappointment was that I didn't feel comfortable jogging there. I was impressed how well the staff cleaned my room. There is no elevator, so I wouldn't recommend it to people with mobility issues.

6

Traci

Apr 13, 2025

·

Stayed 1 night

Upon arrival I noticed it was a bit unkept in the surrounding areas. The property behind the hotel seemed a bit sketchy. Checkin was easy and quick which was nice after an 8 hour drive. The room was in the first floor and was quiet. But apparently they have issues with moisture. Everything that was metal was covered in rust. Lamps, refrigerator, handles on the drawers. The coffee supplied was only decaf and no sugar/creamer. No tissues, just an empty tissue box cover. The bed was comfy tho. But make sure to lock the deadbolt. The housekeeping lady came right in at 930am as my daughter and I were getting ready even though checkout is 11am. For the price of $98 a night I guess I got what I paid for. Probably won't stay there again.

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Dining

Breakfast ranges from basic to disappointing, with repeated comments about weak coffee, limited selection, missing items, or equipment issues; some guests found it acceptable. Coffee availability is inconsistent.

Related guest reviews

8

Denise

May 11, 2025

·

Stayed 1 night

No coffee

8

Lynn

Apr 16, 2024

·

Stayed 1 night

Very good front desk staff. The evening gentleman was fairly new to the area but it would be helpful if he knew more about the restaurants in the immediate area to assist people who are checking in at dinner time. Breakfast was very good. Nice stay at Sure Stay by Best Western.

8

Tracy

Dec 29, 2023

·

Stayed 1 night

staff was very nice, breakfast was okay, older hotel.

4

Amy

Apr 13, 2025

·

Stayed 1 night

Tub faucet was half attached. Holes in the walls. Tub and toilet not clean -hairs. Staff knocked on door at 5am. Still don’t know why. Coffee was mostly water.

6

Leo

Nov 10, 2023

·

Stayed 1 night

Definatly outdated room but clean. Unfriendly staff. Good breakfast (hot/cold cereals, wafles, yogurt, toast, juices/coffe/tea)

2

Kandy

May 26, 2025

·

Stayed 1 night

Horribly stay, thank goodness it was for only one night. Booked this hotel for my birthday weekend due to price and pool. Show up pool is closed but refused me a refund only a 10$ discount!! Next morning contential breakfast was very disappointing, coffee maker out of order, no juice, two bagels, 3 pieces of bread, two tiny muffins and nothing to drink, only kids cereal, just went back to room empty handed and to check out. Will never ever stay again and suggest you don’t either.

8

Robert

Dec 26, 2024

·

Stayed 1 night

The coffee was the worst I have ever tried to drink. But the breakfast was ok. We were told the toaster was not working properly and my husband's bagel did not cook and mine was burnt. Hoy chocolate was good. Bed was extremely comfortable and bathroom was good.

6

Susan

Oct 10, 2025

·

Stayed 2 nights

Just an average stop over close to the beach. Breakfast not much to speak of.staff was fine.

6

David

Nov 2, 2024

·

Stayed 1 night

The bathroom floor in corners was dirty. No juice or refreshments other then coffee for breakfast.

2

GARY

Sep 9, 2025

·

Stayed 1 night

Worst motel stay ever No working TV in any room worst breakfast coffee was terrible 1st room phone did not work 2nd room musty smell

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Month	Average price
January	$53
February	$54
March	$54
April	$54
May	$55
June	$55
July	$52
September	$56
October	$52
November	$52
December	$51

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $66	16 $61	17 $65	18 $66	19 $67
20 $63	21 $63	22 $63	23 $63	24 $63	25 $63	26 $63
27 $63	28 $63	29 $63	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
				1 $63	2 $63	3 $63
4 $63	5 $63	6 $63	7 $63	8 $63	9 $63	10 $63
11 $63	12 $63	13 $63	14 $63	15 $63	16 $68	17 $63
18 $63	19 $68	20 $63	21 $63	22 $63	23 $63	24 $68
25 $70	26 $70	27 $63	28 $70	29 $70	30 $63	31 $70

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Standard Room, 1 King Bed, Refrigerator & Microwave (2Nd Floor)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (2Nd Floor)

Standard Room, 2 Double Beds, Refrigerator & Microwave, Ground Floor

Standard Room, 1 King Bed, Accessible, Ground Floor

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about SureStay Hotel by Best Western Brunswick

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